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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118541 Views

27 replies

4 likes

  • 118541 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238935 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238935 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599867 Views

79 replies

3 likes

  • 599867 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492530 Views

581 replies

42 likes

Account
Free
  • 492530 Views
  • 581 replies
  • 42 likes

Spotify stopping between newly added album tracks

Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next track. Any suggestions as I have tried the settings for gapless...

Visitor

Hi All   Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next tra...

osornios

Spotify Star

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Spotify for Android keeps disconnecting from Chromecast

PlanPremiumCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to happen at the end of song, or one time it was the end of playlist. Have follow...

Regular

Plan Premium Country USA Device Samsung Galaxy Operating System Android   My Question or Issue Spotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to ha...

martynaudio

Visitor

1491 Views

1 replies

5 likes

  • 1491 Views
  • 1 replies
  • 5 likes

[Android TV] Oreo Sony TV enters a single "K" whenever a search is started

PlanPremiumCountryUSDeviceSony Bravia 900fOperating SystemAndroid TV Oreo My Question or IssueSince the Oreo update (which thankfully fixed the stuttering/crashing issues) brought with it a new issue: Every time I go to enter a search using the onscr...

Music Fan

Plan Premium Country US Device Sony Bravia 900f Operating System Android TV Oreo   My Question or Issue Since the Oreo update (which thankfully fixed the stuttering/crashing issues) br...

_27_

Music Fan

500 Views

1 replies

1 likes

  • 500 Views
  • 1 replies
  • 1 likes

1gb user data

PlanPremiumDeviceNokia 3.2Operating SystemAndroid 9 My Question or Issue1+ GB of "user data" (not cache or playlists)Can't move to SD card. Tried deleting all app data, but it reappears on login. Need the space for actual useful things.

Newbie

  Plan Premium Device Nokia 3.2 Operating System Android 9   My Question or Issue 1+ GB of "user data" (not cache or playlists) Can't move to SD card.  Tried deleting all ap...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashing on Galaxy 9

Good afternoon, I've seen other posts like my own. My app has been crashing for the past 2 months. It seems to be a bluetooth issue since it is my bluetooth devices that keep dropping (BT earbuds, car connection, JamBox, and Google Mini all affected)...

Visitor

Good afternoon,   I've seen other posts like my own.  My app has been crashing for the past 2 months.  It seems to be a bluetooth issue since it is my bluetooth devices that keep dro...

Petya

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't register that I have premium

Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't download anymore. Instead everytime I went online a litt...

Visitor

Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't downl...

Petya

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution New interface sucks, go back or lose my money

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with daily mixes

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more time, I've also liked and disliked some song regular...

Visitor

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more t...

Petya

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes on anroid phone when i am pressing on the 3 dots.

PlanPremiumCountry DeviceBlackview 9600Operating SystemAndroid 9.0My Question or IssueBasically what the title sais, when i am trying to see more song options or more options for a playlist and i am pressing on the 3 dots, my app simply crashes every...

Visitor

Plan Premium Country   Device Blackview 9600 Operating System Android 9.0 My Question or Issue Basically what the title sais, when i am trying to see more song options or more options f...

Petya

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song downloads

Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort this please !

Casual Listener

Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort ...

Petya

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Disappeared in Library Menu aftet Update

PlanPremiumCountryTürkiyeDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueSpotify has been freezing last couple days so I decided to update. However, podcast and playlist section disappeared from library. There are only 5 section...

Newbie

Plan Premium Country Türkiye Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Spotify has been freezing last couple days so I decided to update. However, pod...

Petya

Community Legend

1119 Views

1 replies

0 likes

disappear
Premium
Update
  • 1119 Views
  • 1 replies
  • 0 likes

Storage problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy issue is why Spotify the music app is taking so much space than any other music app even i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My issu...

Rene01

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Solved!! Android Auto albums playing in alphabetical order

PlanPremiumCountryAustraliaDeviceGoogle Pixel 3Operating SystemAndroid v9 My Question or IssueWhen playing from Andriod Auto, selecting a saved album the tracks start playing in alphabetical order, not the album order and from what I can tell it star...

Regular

Plan Premium Country Australia Device Google Pixel 3 Operating System Android v9   My Question or Issue When playing from Andriod Auto, selecting a saved album the tracks start playing...

PF93

Visitor

4618 Views

10 replies

7 likes

  • 4618 Views
  • 10 replies
  • 7 likes

Equalizer lag

Hello. I was using the equalizer for a sound improvement and while I chose the bass version it had always this little half a second lag in the beginning of the song when the equalizer wasn't on and then it boomed up. Annoying little feature that come...

Newbie

Hello. I was using the equalizer for a sound improvement and while I chose the bass version it had always this little half a second lag in the beginning of the song when the equalizer wasn't on and t...

user-removed

Not applicable

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Add album to playlist is gone from my mobile options

I wanted to add a new album to my account as a playlist and it looks like Spotify took away that convenience from my mobile app.It is not the first time y'all have taken away features that we're good. You keep thinking that you're improving the UI by...

Casual Listener

I wanted to add a new album to my account as a playlist and it looks like Spotify took away that convenience from my mobile app. It is not the first time y'all have taken away features that we'...

82brighteyes

Regular

769 Views

2 replies

3 likes

  • 769 Views
  • 2 replies
  • 3 likes

Superuser Contribution Android 10 and blurred background

PlanPremiumCountryPolandDeviceOnePlus 7 ProOperating SystemAndroid 10My Question or IssueSo, as you can see bellow my background picture is now blurred. 2 days ago I installed Android 10 on my OnePlus 7 Pro phone and it's started showing blurred back...

Newbie

Plan Premium Country Poland Device OnePlus 7 Pro Operating System Android 10 My Question or Issue So, as you can see bellow my background picture is now blurred. 2 days ago I installed ...

Jnss98b

Regular

3670 Views

3 replies

0 likes

  • 3670 Views
  • 3 replies
  • 0 likes

Only shuffle allowed and no adding of whole a Album to a playlist

PlanPremiumGermany DeviceGalaxy s10 Operating SystemOf course Android My Question or IssueI have a premium family account and until this morning everything worked fine. Now I am not capable of adding a whole Album to a Playlist and when I select an a...

Visitor

PlanPremium Germany   Device Galaxy s10  Operating System Of course Android    My Question or Issue I have a premium family account and until this morning everything work...

AndrewRobs01

Composer

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Adding songs to playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Android App no longer lets you add an entire album to a playlist. Instead you have to go ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The And...

AndrewRobs01

Composer

673 Views

1 replies

1 likes

  • 673 Views
  • 1 replies
  • 1 likes

add all songs of a playlist to existing queue

how to add all songs of a playlist to existing queuewithout deleting existing queue?

Music Fan

how to add all songs of a playlist to existing queue without deleting existing queue?  

AndrewRobs01

Composer

944 Views

1 replies

0 likes

  • 944 Views
  • 1 replies
  • 0 likes

Own playlists in car view

PlanPremiumCountryFinlandDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueHi, Is it not possible to choose from your own playlists when you're swiping up the choose music tab in car view? I only get pre-made "Daily mix" lists and si...

Visitor

  Plan Premium Country Finland Device Huawei P20 Lite Operating System Android 9   My Question or Issue Hi,   Is it not possible to choose from your own playlists when you...

518 Views

0 replies

2 likes

  • 518 Views
  • 0 replies
  • 2 likes