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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375888 Views

541 replies

34 likes

Account
Free
  • 375888 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Superuser Contribution Adding songs to playlists while offline not working

PlanPremiumCountryUSADevicePixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI camp often, and save a lot of new music offline so I can listen to it and add songs to my playlists and likes. Recently when I have don...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I camp often, and save a lot of new music offline so I c...

Petya

Community Legend

520 Views

1 replies

0 likes

bug
  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Can't play latest TOOL album through chromecast

PlanPremiumCountryNLDeviceOP & My Question or IssueI have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other music seems fine, but when I select any song from the latest TOOL album it jus...

Music Fan

Plan Premium Country NL Device OP &   My Question or Issue I have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other mu...

grotejoost

Music Fan

692 Views

2 replies

0 likes

  • 692 Views
  • 2 replies
  • 0 likes

For smartphone devices, after clicking "forget this device" it still appears the next time I log in

PlanFree/PremiumCountry Device(Pixel 2)Operating SystemAndroid 10 My Question or IssueFor smartphone devices, after clicking "forget this device" it still appears the next time I log in. Specifically on Amazon Echo devices linked to the same Amazon a...

Newbie

Plan Free/Premium Country   Device (Pixel 2) Operating System Android 10   My Question or Issue For smartphone devices, after clicking "forget this device" it still appears the ne...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Tengo un problema premium 199 por un año

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a problem with subscription 199 premium one year [snip - Community Moderator edi...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

Brunelicia

Community Legend

816 Views

1 replies

0 likes

Premium 199 por un año
  • 816 Views
  • 1 replies
  • 0 likes

Spotify acting up

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, then once it loads the song that was playing would st...

Visitor

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, th...

632 Views

0 replies

1 likes

  • 632 Views
  • 0 replies
  • 1 likes

Superuser Contribution Albums added to playlist appears in reverse order. Different from play order.

PlanPremium (family plan)CountryUnited StatesDevicePixel 2Operating SystemAndroid 9 Pie PQ3A.190801.002 My Question or IssueFor multiple years, I have had my spotify playlist sorted by "recently added". If I add an album to the the playlist by pressi...

Casual Listener

Plan Premium (family plan) Country United States Device Pixel 2 Operating System Android 9 Pie PQ3A.190801.002   My Question or Issue For multiple years, I have had my spotify playlist...

slimphatman

Newbie

2129 Views

6 replies

3 likes

  • 2129 Views
  • 6 replies
  • 3 likes

Solved!! W1dg3t?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

saacke-us

Casual Listener

781 Views

2 replies

2 likes

Widget
  • 781 Views
  • 2 replies
  • 2 likes

Using play button on lock screen with Airpods

PlanPremiumCountryLatviaDevice(Samsung Galaxy s10e)Operating System(Android 9)My Question or IssueHello!I just bought Samsung Galaxy s10e. I'm usually listening music with my Airpods. And when I'm with my Airpods I can't pause music on lock screen. W...

Newbie

Plan Premium Country Latvia Device (Samsung Galaxy s10e) Operating System (Android 9) My Question or Issue Hello! I just bought Samsung Galaxy s10e. I'm usually listening music with my Airp...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution No Spotify app on my Play Store (SONY XPERIA TIPO)

PlanFree/PremiumCountry : FRANCE DeviceSONY XPERIA TIPOOperating SystemANDROID My Question or IssueHi,I'm looking for help : I cannot find the Spotify App on my Google Play Store on my SONY XPERIA TIPO. If there's in indeed no Spotify App for my phon...

Casual Listener

Plan Free/Premium Country : FRANCE   Device SONY XPERIA TIPO Operating System ANDROID   My Question or Issue Hi, I'm looking for help : I cannot find the Spotify App on my Goog...

SONYXPERIATIP0

Casual Listener

1211 Views

2 replies

0 likes

  • 1211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email on fb changed but it didnt change on spotify

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one.Thanks for any help

Visitor

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one. Thanks for any help  

Katerina

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play/pause on local screen

PlanPremiumCountryFrancesca DeviceHonor 6Operating SystemAndroid 6.0Spotify 8.5.23.686 and previous My Question or IssueThe play/pause button on lock screen is not working. It sends two events :The music pauses, then immediately restarts.

Visitor

Plan Premium Country Francesca   Device Honor 6 Operating System Android 6.0 Spotify 8.5.23.686 and previous   My Question or Issue The play/pause button on lock  screen&nb...

Katerina

Spotify Legend

778 Views

1 replies

0 likes

Android ui
  • 778 Views
  • 1 replies
  • 0 likes

massive battery drain after use with BMW-connected-app

After using spotify in the car via bluetooth,the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was closed.When re-opening Spotify the BMW-warning message (...

Visitor

After using spotify in the car via bluetooth, the phone battery is drained 50% in a few hours by the Spotify app (can be seen in battery information in the phone's setting), although the app was clo...

930 Views

0 replies

1 likes

  • 930 Views
  • 0 replies
  • 1 likes

Syncing Local Files to Android

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the same network on both devices, signed out and back in...

Regular

I've been doing a lot of online searching for help on this topic but nothing has been effective. I'm attempting to sync the local files from I put into Windows Spotify to my Android app. I'm on the s...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Auto-switch music to phone with Android Auto.

Please add a feature to automatically switch playback to the phone device that has been connected to Android auto.

Newbie

Please add a feature to automatically switch playback to the phone device that has been connected to Android auto.  

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Lite and Quality

PlanFreeCountry ArgentinaDeviceJ2PrimeOperating SystemAndroid My Question or IssueHi there. I was reading about spotify on blogs and wanted to give it a try. One thing that I need is to save data, so a low quality streaming is what I'm looking for. I...

Casual Listener

Plan Free Country  Argentina Device J2Prime Operating System Android   My Question or Issue Hi there. I was reading about spotify on blogs and wanted to give it a try. One thing t...

Cundo

Casual Listener

5107 Views

4 replies

0 likes

  • 5107 Views
  • 4 replies
  • 0 likes

Spotify doesn't allow me to save anymore music

PlanPremiumCountryUnited StatesDeviceLG Aristo 3Operating SystemAndroid Oreo My Question or IssueI've been having this issue where Spotify doesn't let me save anymore music after having 9300 songs saved. Anyone have any idea how I can resolve this if...

Regular

Plan Premium Country United States Device LG Aristo 3 Operating System Android Oreo   My Question or Issue I've been having this issue where Spotify doesn't let me save anymore mu...

the_gregster12

Music Fan

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

The rewind-button does not work on locked screen

PlanPremiumCountryNorwayDeviceSamsung Galaxy Note 10 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe rewind-button is greyed out on my phone when the screen is locked. I can only pause/play and forward. I've tried ...

Visitor

Plan Premium Country Norway Device Samsung Galaxy Note 10 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The rewind-button is greyed out on m...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Discover weekly is not appearing

PlanPremiumCountryIndiaDeviceMI Redmi 5Operating SystemAndroid Oreo My Question or IssueMy discover weekly and release radar playlists are not appearing on home/made for you/discover tab. I can follow these playlists but it doesn't appears on respect...

Regular

Plan Premium Country India Device MI Redmi 5 Operating System Android Oreo   My Question or Issue My discover weekly and release radar playlists are not appearing on home/made for you/...

555 Views

0 replies

0 likes

Android
made for you
  • 555 Views
  • 0 replies
  • 0 likes

Headphones button and lock screen issue

PlanPremiumCountryPolandDeviceSamsung Galaxy Trend plusOperating SystemAndroid 4.2.2 My Question or IssueHello. Two days ago I started getting wierd things happening. I noticed that when I plug my headphones into my phone, spotify has trouble with he...

Visitor

Plan Premium Country Poland Device Samsung Galaxy Trend plus Operating System Android 4.2.2   My Question or Issue Hello. Two days ago I started getting wierd things happening. I notic...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Android Auto - Can't Browse a large album library

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueMy album library is growing and growing. Recently, I noticed, that I can't browse albums via Android Auto any more. There's just an infinite loading ...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue My album library is growing and growing. Recently, I noticed, that I can'...

RmnZ

Regular

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes