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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194840 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194840 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536152 Views

78 replies

3 likes

  • 536152 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439766 Views

565 replies

37 likes

Account
Free
  • 439766 Views
  • 565 replies
  • 37 likes

Can't see connected Taotronics headphones in connected devices section

PlanPremiumCountryBulgariaDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueWhen I connect the headphones to my phone and play music everyting is fine, exept that I can't see the connected pair of Taotronics headphones in the con...

Casual Listener

Plan Premium Country Bulgaria Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue When I connect the headphones to my phone and play music everyting is fine, e...

568 Views

0 replies

0 likes

Bluetooth headphones
Connected Device
  • 568 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liking a song from the radio not working on Android Auto

PlanPremiumCountry DeviceSamsung S10 - Android AutoOperating SystemLatest version of Android that the S10 supports. My Question or IssueAs of a few weeks ago none of the songs I give a thumbs up in Android Auto actually go into my "Like from Radio" p...

Casual Listener

Plan Premium Country   Device Samsung S10 - Android Auto Operating System Latest version of Android that the S10 supports.   My Question or Issue As of a few weeks ago none of the...

cyprusg

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Playlist changes order randomly

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueI love have playlists with music, I always sort song by artist, that means that the songs are sorted by the artist and if it is the same artist it i...

Visitor

  Plan Premium Country Czech Republic Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue I love have playlists with music, I always sort song by artist, ...

Jᴀᴄᴋ

Roadie

1307 Views

1 replies

0 likes

  • 1307 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Showing only downloaded music (Artists)

In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album.For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filter to be a sort on Artist or added lately.Does anyone...

Visitor

In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album. For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filt...

Peter

Spotify Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Beware of Spotify New Strategy to get your money

Hi everyone.I thought I might just put this out there for others benefits. So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to another platform. I'm aware that the widget has been reinstated, ...

Visitor

Hi everyone. I thought I might just put this out there for others benefits.   So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to ano...

Peter

Spotify Legend

439 Views

1 replies

1 likes

  • 439 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connected Devices won't connect

PlanPremiumCountryUKDeviceLG V30, laptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI can't connect to any of the listed 'Spotify Connect' devices. These include a PS4, Heos speakes and an Amazon Echo. I reinstalled Spotify yesterday...

Casual Listener

Plan Premium Country UK Device LG V30, laptop Operating System Android Oreo, Windows 10   My Question or Issue I can't connect to any of the listed 'Spotify Connect' devices. Thes...

waylandsmithy

Casual Listener

1662 Views

2 replies

0 likes

  • 1662 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant end shuffle?

PlanPremiumCountryFinlandDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or IssueI used shuffle in one of playlists that Spotify offered me. Now every playlist uses shuffle. I have pushed the suffle-button again and again. But shuffle j...

Visitor

Plan Premium Country Finland Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue I used shuffle in one of playlists that Spotify offered me. Now every playlist ...

Peter

Spotify Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline feature issue

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again.I'm a student and I rarely spend on apps and to get this kind of service is unacceptable.Plan...

Regular

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again. I'm a student and I rarely spend on apps...

SiDMerceR

Regular

990 Views

7 replies

0 likes

  • 990 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify plays songs not on the album

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This is very annoying. What is causing this?

Casual Listener

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This...

Emilia_8

Community Legend

9752 Views

4 replies

0 likes

  • 9752 Views
  • 4 replies
  • 0 likes

Superuser Contribution Equalizer

The equalizer is not showing up can someone tell how to get it and I have premium

Newbie

The equalizer is not showing up can someone tell how to get it and I have premium 

Guido

Spotify Legend

717 Views

2 replies

0 likes

  • 717 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

Visitor

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...

Guido

Spotify Legend

604 Views

1 replies

0 likes

Mobile
Other
  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consuming mobile data when automatically playing next track?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Pie My Question or IssueI have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a track and use mobile data to download it. What part of not downloading over ce...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android Pie   My Question or Issue I have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a tr...

HotHamWater

Casual Listener

1321 Views

3 replies

0 likes

  • 1321 Views
  • 3 replies
  • 0 likes

Solved!! Spotify starts by itself

HiMy spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to that other random playlist on it's own.I have done what ...

Casual Listener

Hi My spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to tha...

Loinsy

Newbie

40428 Views

4 replies

0 likes

  • 40428 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Widget

This isn't so much a request for help as much as a statement. I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be cancelling my subscription until Spotify sees it fit to brin...

Casual Listener

This isn't so much a request for help as much as a statement.   I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be ...

MoseDangerous

Casual Listener

922 Views

3 replies

3 likes

  • 922 Views
  • 3 replies
  • 3 likes

Superuser Contribution No playlists on phone install

PlanFree/PremiumCountryNew ZealandDeviceLG V20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just installed Spotify on my new Android phone but my playlists aren't showing in my library

Casual Listener

Plan Free/Premium Country New Zealand Device LG V20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have just installed Spotify on my new Android...

Leela62

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Made for you" missing

PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0My Question or IssueSince last week the "Made for you" section (from where I used to access daily and weekly mixes) just vanished on my mobile Spotify. I can still see them on...

Casual Listener

Plan Premium Country Germany Device Huawei P10 lite Operating System Android 8.0.0 My Question or Issue Since last week the "Made for you" section (from where I used to access daily and week...

Emilia_8

Community Legend

40051 Views

8 replies

0 likes

  • 40051 Views
  • 8 replies
  • 0 likes

Superuser Contribution App running slow (and more)

PlanPremium FamilyCountrySlovakiaDeviceSony Xperia XZ1Operating SystemLatest AndroidInternet Connection4G (>150mbps), WiFi (>15mbps) IssueI've been having lots of problems with my Android Spotify app in the past few months. To name a few of them:Auto...

Casual Listener

Plan Premium Family Country Slovakia Device Sony Xperia XZ1 Operating System Latest Android Internet Connection 4G (>150mbps), WiFi (>15mbps)   Issue I've been having lots of p...

tomasojak

Casual Listener

1184 Views

4 replies

0 likes

  • 1184 Views
  • 4 replies
  • 0 likes

Superuser Contribution Random Pausing

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid Pie My Question or IssueMusic is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I have to unlock my phone and reopen Spotify. I have reinstalled, reset, logg...

Casual Listener

Plan Premium Country USA Device Note 8 Operating System Android Pie   My Question or Issue Music is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I...

gregejack

Casual Listener

2920 Views

15 replies

5 likes

  • 2920 Views
  • 15 replies
  • 5 likes

Superuser Contribution How do I get rid of duplicates in my library?

PlanPremiumDeviceOnePlus 6Operating SystemAndroid 9/Oxygen OS 9.0.8 My Question or IssueI need help fixing this. Everything is the Artist section of my library is messed up. This happened at some point after the previous update I guess. There are dup...

Casual Listener

  Plan Premium Device OnePlus 6 Operating System Android 9/Oxygen OS 9.0.8   My Question or Issue I need help fixing this. Everything is the Artist section of my library is messe...

FaisalOmar

Casual Listener

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music doesn’t play for random songs

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and it doesn’t move despite many attempts to click on ...

Visitor

Hi I’m logged into my Android 9 device for Spotify and it seems that certain songs can be played while certain songs can’t be played. What I get is the song and then screen with the timer at 0:00 and...

Petya

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes