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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Fail to control playback from other devices after Android 9 update

PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...

Newbie

Plan Premium Country Sweden Device OnePlusA3003 Operating System Oxygen 9.0.3   My Question or Issue After update of my phone OS, I can't make changes in other instances of spotify hap...

386 Views

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Android 9
Oneplus
oxygenos
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Superuser Contribution Spotify not working correctly in car

PlanPremiumCountryCZDeviceOnePlus 7Operating SystemAndroid 9 My Question or IssueHello,I have bought new Android phone (OnePlus 7) and I am experiencing issues using Spotify in my car (BMW 5/F10, 2015):* Name of the song/artist is not visible in the ...

Casual Listener

Plan Premium Country CZ Device OnePlus 7 Operating System Android 9   My Question or Issue Hello, I have bought new Android phone (OnePlus 7) and I am experiencing issues using Spotif...

StephM24

Casual Listener

2759 Views

7 replies

3 likes

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Superuser Contribution Skipping tracks and randomly starting to play

PlanPremium FamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy spotify is currently virtually unusable, when listening to a track it randomly skips to the next track after about 20 seconds. Also, when paused it ran...

Casual Listener

Plan Premium Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My spotify is currently virtually unusable, when listening to a track it ...

Spodge

Casual Listener

960 Views

3 replies

0 likes

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Filters button not working on Android (Moto G)

PlanPremiumCountryUKDeviceMoto G4Operating SystemAndroid 7.0 My Question or IssueSince the latest update the "Filters" button in Playlist, Artists and Albums views does not work when tapped. Tapping on search field works, but tapping on the x to clos...

Newbie

Plan Premium Country UK Device Moto G4 Operating System Android 7.0   My Question or Issue Since the latest update the "Filters" button in Playlist, Artists and Albums views does not w...

e-_psei5bxmim

Newbie

2603 Views

6 replies

9 likes

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Solved!! Spotify Pauzes on Android

Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...

Casual Listener

Plan: Premium Country: NL   Device Galaxy S10e Operating System Android (latest)   My Question or Issue Spotify keeps pauzing songs randomly while listening (only when the sce...

SvenDinslage

Casual Listener

638 Views

1 replies

0 likes

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[Mobile] View & Shuffle all Tracks in Playlist Folders

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update. PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue...

Newbie

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update.   Plan Premium Country Canada...

350 Views

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1 likes

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Superuser Contribution Bloqueei uma música sem querer

Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algum lugar onde eu possa ver as músicas que ocultei e ...

Casual Listener

Estava ouvindo uma música e sem querer meu dedo esbarrou no botão de ocultar/bloquear quando na verdade eu queria adicionar como favorita e sem querer eu perdi a música que nem lembro o nome. Há algu...

marinadanigomes

Visitor

7058 Views

5 replies

1 likes

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Bug: add to playlist

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Regular

Repeating a closed post without solution.. so the problem/bug is still there.   "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...

Tptoby

Regular

974 Views

4 replies

4 likes

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Superuser Contribution Downloaded Music Not Playing Offline

PlanPremiumCountrySouth Africa DeviceMobicelOperating SystemAndriod 7 My Question or IssueHi I have moved my storage location from device to external storage or SD card on my device. Since then I have been having issues with my downloaded Music. Once...

Newbie

Plan Premium Country South Africa   Device Mobicel Operating System Andriod 7   My Question or Issue Hi  I have moved my storage location from device to external storage or...

Petya

Community Legend

317 Views

1 replies

0 likes

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Spotify and Alexa

DeviceXiaomi Mi 9Operating SystemMIU I 9 My Question or IssueWhen I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it automatically switch to the speakers of my smartphone. When I tap the...

Casual Listener

Device Xiaomi Mi 9 Operating System MIU I 9   My Question or Issue When I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it a...

367 Views

0 replies

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Solved!!Superuser Contribution How does one toggle Shuffle Play on and off in the Android mobile app?

PlanFreeCountry - United States DeviceGoogle Pixel 3 XLOperating SystemAndroid 9Spotify mobile app version: 8.5.10.774 My Question or IssueHow does one toggle Shuffle Play on and off in the Android mobile app?The Support Page States:To turn Shuffle o...

Regular

Plan Free Country - United States   Device Google Pixel 3 XL Operating System Android 9 Spotify mobile app version: 8.5.10.774   My Question or Issue How does one toggle Shuf...

Peter

Spotify Legend

1884 Views

5 replies

0 likes

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Solved!!Superuser Contribution Spotify Lite ?!?!

My Question or Issue I was wondering why not doing a Lite version of the app for Spotify?Since months we are getting upgrades that indrocue bugs and lag. All this particular new design and stuff is just useless for who just want to listen the music.S...

Music Fan

  My Question or Issue   I was wondering why not doing a Lite version of the app for Spotify? Since months we are getting upgrades that indrocue bugs and lag. All this particular new de...

Peter

Spotify Legend

950 Views

1 replies

0 likes

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Issue with syncing local files playlist

PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid My Question or IssueA couple of my playlists that contain local files are not displaying the same tracks on the playlists on mobile. A seemingly random amount and random selection of the...

Newbie

Plan Premium Country Denmark Device OnePlus 6 Operating System Android   My Question or Issue A couple of my playlists that contain local files are not displaying the same tracks on th...

374 Views

0 replies

0 likes

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Crash since update

PlanPremiumCountryUSA DeviceAndroid tablet running android 6.0 (H8)Operating SystemAndroid 6.0 My Question or IssueSpotify crash before even starting since the update. I try clearing the app cash and reinstalling multiple times. I use Facebook to log...

Newbie

Plan Premium Country USA   Device Android tablet running android 6.0 (H8) Operating System Android 6.0   My Question or Issue Spotify crash before even starting since the update....

283 Views

0 replies

1 likes

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Não consigo trocar música no Spotify Connect

PlanPremium CountryBrazil DeviceXiaomi 5AOperating SystemAndroid 8.1 My Question or Issue Estou com um problema a algum tempo, ele é simples, eu faço a conexão do Spotify do meu celular com o Spotify do PC e simplesmente quando vou trocar a música pe...

Casual Listener

Plan Premium   Country Brazil   Device Xiaomi 5A Operating System Android 8.1   My Question or Issue   Estou com um problema a algum tempo, ele é simples, eu faço a...

1801 Views

0 replies

0 likes

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Solved!! No songs show up.

PlanPremiumDeviceLG G2Operating SystemAndroid Lollipop My Question or IssueI open the app and there are no songs, all the playlists say they are empty, when i try to search it says something went wrong. I can't access any song.I've tried reinstalling...

Casual Listener

Plan Premium Device LG G2 Operating System Android Lollipop   My Question or Issue I open the app and there are no songs, all the playlists say they are empty, when i try to search it sa...

ReddVV

Casual Listener

590 Views

1 replies

0 likes

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Spotify on Chromecast breaks when an album has animated artwork

PlanPremiumCountry DevicePixel 3Operating SystemAndroid 9 My Question or IssueThe chromecast Spotify session closes immediately when I try to play a song from an album that has animated cover art (e.g. the album **bleep** by the artist **bleep**). Th...

Casual Listener

Plan Premium Country   Device Pixel 3 Operating System Android 9   My Question or Issue The chromecast  Spotify session closes immediately when I try to play a song from an a...

471 Views

0 replies

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(Help) music turn off and on and off when the screen is off

PlanPremium CountryOriginally from Israel, but currently traveling in Mexico DeviceSamsung Galaxy 8+Operating system Android One UI My Question or IssueHey , my Spotify doing me some problems in the last days, whenever I turn off the screen the music...

Visitor

  Plan Premium  Country Originally from Israel, but currently traveling in Mexico  Device Samsung Galaxy 8+ Operating system  Android One UI   My Question or Issue ...

329 Views

0 replies

0 likes

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new song pauzes

PlanPremiumCountryNLDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueWhen I am listening to playlists, numbers seem to pauze when to start new. After every x-number of songs (it varies every time) I don't hear anything anymore. When...

Casual Listener

Plan Premium Country NL Device Samsung Galaxy S8 Operating System Android   My Question or Issue When I am listening to playlists, numbers seem to pauze when to start new. After every ...

320 Views

0 replies

2 likes

  • 320 Views
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  • 2 likes