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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857174 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857174 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21519 Views
  • 3 replies
  • 0 likes
  • 21519 Views
  • 3 replies
  • 0 likes

Constantly looses conenction when playing over any other device

PlanPremiumCountryIsraelDevice :Pixel 3Operating SystemLatest android My Question or Issue1 or 2 songs on other device and I need to relaunch the app to control it again , this is annoying as **bleep** .

  • Newbie
  • Plan Premium Country Israel Device : Pixel 3 Operating System Latest android   My Question or Issue 1 or 2 songs on other device and I need to relaunch the app to control it again , th...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio not endless any more

PlanPremiumCountryGermanyDeviceGalaxy S7 & DesktopOperating SystemLineageOS 15.1 & Ubuntu 18.10 My Question or IssueWhen reaching the end of a radio playlist, usually new tracks would load. This is not the case any more.

  • Newbie
  • Plan Premium Country Germany Device Galaxy S7 & Desktop Operating System LineageOS 15.1 & Ubuntu 18.10   My Question or Issue When reaching the end of a radio playlist, usually...
  • Guido
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

artist bio

PlanFreeCountryIndiaDeviceMoto G5s PlusOperating SystemAndroid 8.1.0 OreoMy Question or IssueThe Artist Bio feature is unavailable on my phone, but works on my PC. In the android app, a part of the Bio shows at the bottom on swiping up on a currently...

  • Visitor
  • Plan Free Country India Device Moto G5s Plus Operating System Android 8.1.0 Oreo My Question or Issue The Artist Bio feature is unavailable on my phone, but works on my PC. In the android ap...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

  • Casual Listener
  • My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.  
  • Ant_the_human
  • Casual Listener
  • 990 Views
  • 3 replies
  • 2 likes
  • 990 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't change storage V8.4.97

PlanPremiumCountryMexicoDeviceMoto G4Operating SystemAndroid My Question or IssueI'm trying to change the storage option but doesn't appear the option, just appears label Storage

  • Newbie
  •   Plan Premium Country Mexico Device Moto G4 Operating System Android   My Question or Issue I'm trying to change the storage option but doesn't appear the option, just appears l...
  • Katerina
  • Spotify Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs gone after update and cannot change download location (SD)

PlanPremiumCountryUSADeviceLG Stylo 2Operating SystemAndroid Marshmellow 6.0.1My Question or IssueA new Spotify update came out for Android and when I looked at my music after the update, all of the downloaded tracks were not downloaded anymore, and ...

  • Newbie
  • Plan Premium Country USA Device LG Stylo 2 Operating System Android Marshmellow 6.0.1 My Question or Issue A new Spotify update came out for Android and when I looked at my music after t...
  • Katerina
  • Spotify Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Art Not Showing

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid Oreo My Question or IssueWhen listening to music, I've noticed that album art doesn't seem to show up, mostly when viewing the player itself where the album art is actually la...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Note 8 Operating System Android Oreo   My Question or Issue When listening to music, I've noticed that album art doesn't seem to show ...
  • Katerina
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Android 9 problems

PlanPremiumCountry Device Samsung Galaxy S9+Operating System Android 9 My Question or Issue Since the update to Android 9, the app randomly shutdown, background commands especially on Bluetooth device don't work and every time i restart the phone the...

  • Casual Listener
  • Plan Premium Country   Device  Samsung Galaxy S9+ Operating System  Android 9   My Question or Issue  Since the update to Android 9, the app randomly shutdown, back...
  • AnthonyCa
  • Casual Listener
  • 9072 Views
  • 9 replies
  • 9 likes
  • 9072 Views
  • 9 replies
  • 9 likes

[Android] Display form "Date of birth" need to resize for mini lcd

Hy,when i create a new account on the form "Date of birth" there is excessive margin of bellow this image : i used screen 480x320 pixelsSpotify app version : 8.4.39.673Android Version : Oreoplease advice.Thanks,Deditian

isue spotify.jpeg
  • Newbie
  • Hy, when i create a new account on the form "Date of birth" there is excessive margin of bellow this image :                   i u...
  • Nico
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Favorite/Liked Songs not syncing to phone.

PlanPremiumCountryUnited StatesDeviceGalaxy Note 5Operating SystemAndroid 7.0 Nougat My Question or IssueI have more music saved(liked/favorited) on my desktop app, but they are not showing up in the "Liked Songs" playlist on my Note 5 Mobile app. I'...

  • Newbie
  • Plan Premium Country United States Device Galaxy Note 5 Operating System Android 7.0 Nougat   My Question or Issue I have more music saved(liked/favorited) on my desktop app, but ...
  • 588 Views
  • 0 replies
  • 0 likes
  • 588 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution A way to automatically turn Spotify off after some time?

Is there any way, and if not - is there any official wishlist thread - so I could make Spotify stop playing music after some time (say: 2 hours)? Reason is very simple - I tend to play music when going to sleep, and it would be great if it stopped af...

  • Gig Goer
  • Is there any way, and if not - is there any official wishlist thread - so I could make Spotify stop playing music after some time (say: 2 hours)?   Reason is very simple - I tend to play mus...
  • Jemi
  • Spotify Legend
  • 494514 Views
  • 20 replies
  • 52 likes
  • 494514 Views
  • 20 replies
  • 52 likes

Solved!!Superuser Contribution No audio over Bluetooth in car - song "plays" but no sound?

Hi everyone, I just installed Spotify (the new version with the UI overhaul) on my HTC Droid Incredible 2 Android smartphone (running 2.3.4). The app works great with headphones, but when I tried using the app in my car with my phone paired to the ca...

  • Regular
  • Hi everyone,   I just installed Spotify (the new version with the UI overhaul) on my HTC Droid Incredible 2 Android smartphone (running 2.3.4). The app works great with headphones, but when ...
  • Jemi
  • Spotify Legend
  • 685656 Views
  • 61 replies
  • 6 likes
  • 685656 Views
  • 61 replies
  • 6 likes

Solved!!Superuser Contribution Tinder won't link to account

So, I go to Edit Profile. Click the "Add to my account/Link to tinder". It goes to a loading wheel for a few seconds, and then a blank white screen forever.

  • Regular
  • So, I go to Edit Profile. Click the "Add to my account/Link to tinder". It goes to a loading wheel for a few seconds, and then a blank white screen forever.
  • Jemi
  • Spotify Legend
  • 66085 Views
  • 5 replies
  • 7 likes
  • Tinder
  • 66085 Views
  • 5 replies
  • 7 likes

Stop android push notifications when music is played on another device.

Receiving constant push notifications on Android device when music is being played on home computer. I don't want to disable notifications entirely because I want to be able to use them when the music is being played on my phone but I don't want cons...

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  • Newbie
  • Receiving constant push notifications on Android device when music is being played on home computer.  I don't want to disable notifications entirely because I want to be able to use them when&n...
  • 1220 Views
  • 0 replies
  • 4 likes
  • Alexa
    Android
    notification
  • 1220 Views
  • 0 replies
  • 4 likes

classifying songs is a mess!!

PlanPremiumCountryColombiaDeviceHuawei P10 LiteOperating SystemAndroid 8.0 My Question or IssueAfter the new update, classifying songs is now a mess! I get that y'all are trying to develop some kind of algorithm, but for someone like me that has 170+...

  • Newbie
  • Plan Premium Country Colombia Device Huawei P10 Lite Operating System Android 8.0   My Question or Issue After the new update, classifying songs is now a mess! I get that y'all are try...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot use the Search feature or view albums

PlanPremiumCountryLithuaniaDeviceSamsung Galaxy J5 (SM-J510FN)Operating SystemAndroid NougatMy Question or IssueWhenever I open the Search tab on my phone it shows an error saying 'Sorry, something went wrong. That didn't work. Please have another go...

  • Casual Listener
  • Plan Premium Country Lithuania Device Samsung Galaxy J5 (SM-J510FN) Operating System Android Nougat My Question or Issue Whenever I open the Search tab on my phone it shows an error saying '...
  • Krycer
  • Casual Listener
  • 968 Views
  • 8 replies
  • 1 likes
  • 968 Views
  • 8 replies
  • 1 likes

black screen on certain artists

My Question or Issue Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street Preachers 173, I click on them and all I get is a blank black screen....

  • Casual Listener
  •   My Question or Issue   Hi, I have spotify on my amazon fire tablet and have never had a problem until yesterday. wneh I click on a band who ~I have a lot of songs for eg Manic Street P...
  • Chibyk
  • Casual Listener
  • 1767 Views
  • 7 replies
  • 1 likes
  • 1767 Views
  • 7 replies
  • 1 likes

Saving album not working correctly

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9 My Question or IssueSince the last 2 weeks im not able to save an album to my songs like i did before. The save album button just doesnt do anything. I have to manually save the songs ...

  • Casual Listener
  • Plan Premium Country Germany Device OnePlus 6 Operating System Android 9   My Question or Issue Since the last 2 weeks im not able to save an album to my songs like i did before. The s...
  • QualiAwe
  • Composer
  • 1594 Views
  • 3 replies
  • 3 likes
  • album
    Android
    saving
    Windows
  • 1594 Views
  • 3 replies
  • 3 likes

Genre Radio Error Message.

PlanPremiumCountryGreeceOperating SystemAndroid Oreo, Windows 10 My Question or IssueHey there, when I go to a Genre and hit the radio button, genre radio starts to play but when I press the "GENRE RADIO FOR" on the top of the screen I have an error ...

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  • Roadie
  • Plan Premium Country Greece Operating System Android Oreo, Windows 10   My Question or Issue Hey there, when I go to a Genre and hit the radio button, genre radio starts to play but...
  • 495 Views
  • 0 replies
  • 0 likes
  • genre
    Genre Radio
    Radio
  • 495 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Multiple artists with the same name

he None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry IsraelDeviceXiaomiOperating SystemAndroid My Question or Issue Hello friends, multiple artists with the same n...

  • Regular
  • he None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Israel Device Xiaomi Operating System Andr...
  • beano12
  • Regular
  • 3197 Views
  • 4 replies
  • 0 likes
  • 3197 Views
  • 4 replies
  • 0 likes