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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115017 Views

27 replies

4 likes

  • 115017 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231290 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231290 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590649 Views

79 replies

3 likes

  • 590649 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485266 Views

580 replies

42 likes

Account
Free
  • 485266 Views
  • 580 replies
  • 42 likes

Superuser Contribution Problem with daily mixes

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more time, I've also liked and disliked some song regular...

Visitor

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more t...

Petya

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes on anroid phone when i am pressing on the 3 dots.

PlanPremiumCountry DeviceBlackview 9600Operating SystemAndroid 9.0My Question or IssueBasically what the title sais, when i am trying to see more song options or more options for a playlist and i am pressing on the 3 dots, my app simply crashes every...

Visitor

Plan Premium Country   Device Blackview 9600 Operating System Android 9.0 My Question or Issue Basically what the title sais, when i am trying to see more song options or more options f...

Petya

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song downloads

Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort this please !

Casual Listener

Unable to only download certain songs from and album and have it saved in the album section so i can access it easier. Instead I'm having to download the whole album which is annoying. @spotify sort ...

Petya

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Disappeared in Library Menu aftet Update

PlanPremiumCountryTürkiyeDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueSpotify has been freezing last couple days so I decided to update. However, podcast and playlist section disappeared from library. There are only 5 section...

Newbie

Plan Premium Country Türkiye Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Spotify has been freezing last couple days so I decided to update. However, pod...

Petya

Community Legend

1113 Views

1 replies

0 likes

disappear
Premium
Update
  • 1113 Views
  • 1 replies
  • 0 likes

Storage problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy issue is why Spotify the music app is taking so much space than any other music app even i...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My issu...

Rene01

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Solved!! Android Auto albums playing in alphabetical order

PlanPremiumCountryAustraliaDeviceGoogle Pixel 3Operating SystemAndroid v9 My Question or IssueWhen playing from Andriod Auto, selecting a saved album the tracks start playing in alphabetical order, not the album order and from what I can tell it star...

Regular

Plan Premium Country Australia Device Google Pixel 3 Operating System Android v9   My Question or Issue When playing from Andriod Auto, selecting a saved album the tracks start playing...

PF93

Visitor

4593 Views

10 replies

7 likes

  • 4593 Views
  • 10 replies
  • 7 likes

Equalizer lag

Hello. I was using the equalizer for a sound improvement and while I chose the bass version it had always this little half a second lag in the beginning of the song when the equalizer wasn't on and then it boomed up. Annoying little feature that come...

Newbie

Hello. I was using the equalizer for a sound improvement and while I chose the bass version it had always this little half a second lag in the beginning of the song when the equalizer wasn't on and t...

user-removed

Not applicable

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Add album to playlist is gone from my mobile options

I wanted to add a new album to my account as a playlist and it looks like Spotify took away that convenience from my mobile app.It is not the first time y'all have taken away features that we're good. You keep thinking that you're improving the UI by...

Casual Listener

I wanted to add a new album to my account as a playlist and it looks like Spotify took away that convenience from my mobile app. It is not the first time y'all have taken away features that we'...

82brighteyes

Regular

760 Views

2 replies

3 likes

  • 760 Views
  • 2 replies
  • 3 likes

Superuser Contribution Android 10 and blurred background

PlanPremiumCountryPolandDeviceOnePlus 7 ProOperating SystemAndroid 10My Question or IssueSo, as you can see bellow my background picture is now blurred. 2 days ago I installed Android 10 on my OnePlus 7 Pro phone and it's started showing blurred back...

Newbie

Plan Premium Country Poland Device OnePlus 7 Pro Operating System Android 10 My Question or Issue So, as you can see bellow my background picture is now blurred. 2 days ago I installed ...

Jnss98b

Regular

3651 Views

3 replies

0 likes

  • 3651 Views
  • 3 replies
  • 0 likes

Only shuffle allowed and no adding of whole a Album to a playlist

PlanPremiumGermany DeviceGalaxy s10 Operating SystemOf course Android My Question or IssueI have a premium family account and until this morning everything worked fine. Now I am not capable of adding a whole Album to a Playlist and when I select an a...

Visitor

PlanPremium Germany   Device Galaxy s10  Operating System Of course Android    My Question or Issue I have a premium family account and until this morning everything work...

AndrewRobs01

Composer

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Adding songs to playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Android App no longer lets you add an entire album to a playlist. Instead you have to go ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The And...

AndrewRobs01

Composer

665 Views

1 replies

1 likes

  • 665 Views
  • 1 replies
  • 1 likes

add all songs of a playlist to existing queue

how to add all songs of a playlist to existing queuewithout deleting existing queue?

Music Fan

how to add all songs of a playlist to existing queue without deleting existing queue?  

AndrewRobs01

Composer

929 Views

1 replies

0 likes

  • 929 Views
  • 1 replies
  • 0 likes

Own playlists in car view

PlanPremiumCountryFinlandDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueHi, Is it not possible to choose from your own playlists when you're swiping up the choose music tab in car view? I only get pre-made "Daily mix" lists and si...

Visitor

  Plan Premium Country Finland Device Huawei P20 Lite Operating System Android 9   My Question or Issue Hi,   Is it not possible to choose from your own playlists when you...

502 Views

0 replies

2 likes

  • 502 Views
  • 0 replies
  • 2 likes

Superuser Contribution Music Randomly Pausing

PlanPremium FamilyCountryAustraliaDevice(Samsung Galaxy S9+)Operating System(Android 9) My Question or IssueMusic randomly pausing every 10-30ish seconds after the screen locks, and resumes after another 10-30ish seconds or if any button on the phone...

Regular

Plan Premium Family Country Australia Device (Samsung Galaxy S9+) Operating System (Android 9)   My Question or Issue Music randomly pausing every 10-30ish seconds after the screen loc...

Petya

Community Legend

1650 Views

3 replies

4 likes

  • 1650 Views
  • 3 replies
  • 4 likes

Recently Added Sort option sorts album tracks in reverse order

My Question or IssueI encounter the following bug: I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the albums by first to last (eg. 1-10). However, when I play something no...

Visitor

  My Question or Issue I encounter the following bug:   I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the...

un-bel-di

Music Fan

787 Views

1 replies

3 likes

  • 787 Views
  • 1 replies
  • 3 likes

Superuser Contribution App freezes when clicking on artists/search

PlanPremium DeviceXiaomi redmi note 4Operating SystemLatest Android My Question or IssueSo I open up artists section to choose what to play. When I click an artist, the app freezes for 10 seconds+ and meanwhile I cant do anything. If I go from artist...

Newbie

  Plan Premium   Device Xiaomi redmi note 4 Operating System Latest Android   My Question or Issue So I open up artists section to choose what to play. When I click an artist...

Petya

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Spotify after Android update

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then totally shutting down Spotify while trying to open it...

Visitor

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then to...

Petya

Community Legend

2336 Views

1 replies

0 likes

Android
emui
huawei
Huawei P20
Update
  • 2336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to Download

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi. PlanPremiumCountryUKDeviceSamsung Galaxy S9+Operating SystemAndroid

Visitor

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi.   Plan Premium Country UK Device Samsung Galax...

Petya

Community Legend

829 Views

1 replies

1 likes

  • 829 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stop from no where

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touchingthe phone and its stars to plays again

Newbie

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touching the phone and its stars to plays again  

Petya

Community Legend

591 Views

1 replies

1 likes

  • 591 Views
  • 1 replies
  • 1 likes

Cannot add album to homescreen of phone

PlanPremiumCountryUKDeviceOnePlus 6tOperating SystemAndroid 9 Pie My Question or IssueAndroid app has just updated and can't find the feature to add an album or playlist to the homescreen of the phoneHas it been removed? Thanks

Newbie

Plan Premium Country UK Device OnePlus 6t Operating System Android 9 Pie   My Question or Issue Android app has just updated and can't find the feature to add an album or playlist to t...

osornios

Spotify Star

1373 Views

1 replies

6 likes

  • 1373 Views
  • 1 replies
  • 6 likes