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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842659 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842659 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14270 Views
  • 1 replies
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  • 14270 Views
  • 1 replies
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Cannot start the radio station, please try again later.

PlanPremium 8.4.84.874Country UKDeviceSamsung Galaxy Tab 3Operating SystemAndriod 4.4.2 My Question or Issue For over 4 weeks now I have not been able to play a radio station from a song choice, which is one of the main features I use. I search for a...

  • Newbie
  • Plan Premium 8.4.84.874 Country  UK Device Samsung Galaxy Tab 3 Operating System Andriod 4.4.2   My Question or Issue  For over 4 weeks now I have not been able to play a rad...
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  • 165 Views
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Spotify pausing when phone unlocks - Galaxy S8

PlanPremiumCountry United KingdomDevice(Samsung Galaxy S8)Operating System(Android 8.0.0) My Question or Issue For the last couple of weeks everytime I unlock my phone it pauses music from playing. I've tried reinstalling spotify, updating the phone,...

  • Newbie
  • Plan Premium Country  United Kingdom Device (Samsung Galaxy S8) Operating System (Android 8.0.0)   My Question or Issue  For the last couple of weeks everytime I unlock my ph...
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  • issue
    pausing
    Samsung
    unlock
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galaxy watch app shutdown

Hi! I am very dissapointed at spotify in galaxy watch. You say that please make sure that you have the latest updates installed.. HAVE YOU EVEN ONCE UPDATED SPOTIFY APP IN GALAXY WATCH ?? To the problem itself. 1.I cannot close the app, it dains very...

  • Casual Listener
  • Hi!   I am very dissapointed at spotify in galaxy watch. You say that please make sure that you have the latest updates installed.. HAVE YOU EVEN ONCE UPDATED SPOTIFY APP IN GALAXY WATCH ?? &...
  • kakkapokale
  • Casual Listener
  • 1001 Views
  • 1 replies
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  • All Platforms
    Other
  • 1001 Views
  • 1 replies
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Suddenly not recognizing SD card

PlanPremiumCountryCanada DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue All of a sudden Spotify no longer sees my SD card. I had thousands of songs saved to it and everything was working earlier today. Tonight it started try...

  • Casual Listener
  • Plan Premium Country Canada   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue  All of a sudden Spotify no longer sees my SD card. I had thousan...
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  • 191 Views
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Setting phone to automatically download new selections from desktop...

PlanPremiumCountry USADeviceSamsung J3vOperating SystemAndroid Oreo + Windows 10 My Question or IssueHi all,I listen to spotify exclusively bluetoothing in my car or a remote speaker from my android Samsung J3v phone; However, I find and download new...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung J3v Operating System Android Oreo + Windows 10   My Question or Issue Hi all, I listen to spotify exclusively bluetoothing in m...
  • winrland
  • Casual Listener
  • 186 Views
  • 2 replies
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  • 186 Views
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Can no longer search playlists in Android auto

Beforehand the major update to Android Auto in November? We could search for playlists alphabetically within Android Auto. Now, if I can't remember the exact name of the playlist, only that it starts with a certain letter, I have to scroll through my...

  • Regular
  • Beforehand the major update to Android Auto in November? We could search for playlists alphabetically within Android Auto. Now, if I can't remember the exact name of the playlist, only that it starts...
  • jthoma1
  • Regular
  • 132 Views
  • 2 replies
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  • 132 Views
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[Connect] The state of the 100 song limit (shuffle mode) in 2019

PlanFree & PremiumCountryCanada (Québec) DevicesLG G2 / Samsung Galaxy S8+ / NVIDIA SHIELD TVOperating SystemAndroid (latest) My Question or Issue A quick google search shows that there are many, many people experiencing this issue and it's been goin...

  • Newbie
  • Plan Free & Premium Country Canada (Québec)   Devices LG G2 / Samsung Galaxy S8+ / NVIDIA SHIELD TV Operating System Android (latest)   My Question or Issue   A quick g...
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  • 931 Views
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  • 8 likes

(Developer) playlist maker, and Radio access

I'm intersted in developing an app that create a playlist or a songlist based on user prefernces.i do not want the playlist to be saved in the user's account nor he will be following it. is there any way to achive it?I thought about maybe using the q...

  • Casual Listener
  • I'm intersted in developing an app that create a playlist or a songlist based on user prefernces. i do not want the playlist to be saved in the user's account nor he will be following it.   i...
  • 197 Views
  • 0 replies
  • 0 likes
  • Developer
    Playlist
    Playlist Creation
  • 197 Views
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download error

PlanPremiumCountry Canada Operating System(Android) My Question or IssueI recently had to reset my phone to fix a bug, but now it won't let me download music, saying "Downloading has stopped because there's no space left on this device." My phone sti...

  • Newbie
  • Plan Premium Country  Canada   Operating System (Android)   My Question or Issue I recently had to reset my phone to fix a bug, but now it won't let me download music, saying ...
  • BranLeo
  • Regular
  • 142 Views
  • 1 replies
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  • 142 Views
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visual bug: cutted corners on full screen display

recently the full screen display when playing an album, on my tablet, started to show some rounded corners cutted. i believe this bug may be caused because some devices now have the screens with rounded corners for some weird reason. please fix this,...

Screenshot_2019-01-02-12-59-312.jpg
  • Roadie
  • recently the full screen display when playing an album, on my tablet, started to show some rounded corners cutted. i believe this bug may be caused because some devices now have the screens with roun...
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  • 120 Views
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Maintain shuffle order when switching playback device

PlanPremiumCountryAustraliaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueEverytime I switch playback device, the shuffle order of what I'm listening to completely resets, keeping only the current track. Happens when switching to pla...

  • Newbie
  • Plan Premium Country Australia Device OnePlus 5T Operating System Android Pie   My Question or Issue Everytime I switch playback device, the shuffle order of what I'm listening to comp...
  • 214 Views
  • 0 replies
  • 2 likes
  • cast
    shuffle
  • 214 Views
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Does Spotify on Android bypasses system mixer?

I've recently purchased a portable AMP in order to have a better sound quality . I'm pretty satisfied with it now, but just curious does Spotify output the signal through a system mixer or bypasses it?PlanPremium Device(Xiaomi Redmi Note 4 Global)Ope...

  • Casual Listener
  • I've recently purchased a portable AMP in order to have a better sound quality . I'm pretty satisfied with it now, but just curious does Spotify output the signal through a system mixer or bypasses i...
  • 113 Views
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  • 113 Views
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I can't use shuffle, on a free account

PlanFree/PremiumCountry DeviceGoogle pixelOperating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue About a week ago I started being able to select any song on my playlist to listen to on a free account. I can't shuffle and it wil...

  • Visitor
  • Plan Free/Premium Country   Device Google pixel Operating Systems (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  About a week ago I started being able t...
  • 128 Views
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  • 128 Views
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Song radio error

For the past month or so, I havent been able to use tbe 'song radio' function on my Galaxy J3 running Android 6.0.1. I have tried contacting customer support about this technical issue, and the agent said that he had to have the issue looked over by ...

  • Newbie
  • For the past month or so, I havent been able to use tbe 'song radio' function on my Galaxy J3 running Android 6.0.1. I have tried contacting customer support about this technical issue, and the agent...
  • 93 Views
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  • 93 Views
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Sync offline playlist with online

PlanPremiumCountrySlovakia DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue Hi, I'm wondering, if I downloaded a playlist, and then delete songs from the playlist online, do the songs get deleted from the device I downloaded the play...

  • Newbie
  • Plan Premium Country Slovakia  Device Huawei P20 Lite Operating System Android   My Question or Issue  Hi, I'm wondering, if I downloaded a playlist, and then delete songs fr...
  • user-removed
  • Not applicable
  • 137 Views
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  • 137 Views
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[Android][Other] My storage have a new "others" carpet

My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this?It says:Others: 456 MB!!Download: 510Cache:Feee: 2.0

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  • Casual Listener
  • My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this? It says: Others: 456 MB!! Downl...
  • user-removed
  • Not applicable
  • 219 Views
  • 1 replies
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  • Android
    Other
  • 219 Views
  • 1 replies
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Solved!! (SOLVED) Offline Sync broken

SOLVED: Please excuse my stupidity, I only had to disable Windows Firewall.Plan: PremiumCountry: Sweden Device: OnePlus 5TOperating SystemAndroid 9 (Pie) My Question or Issue Offline songs on my PC won't sync (download) on my phone anymore. I know ho...

  • Regular
  • SOLVED: Please excuse my stupidity, I only had to disable Windows Firewall. Plan: Premium Country: Sweden   Device: OnePlus 5T Operating System Android 9 (Pie)   My Question or...
  • musicfond
  • Regular
  • 236 Views
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  • 236 Views
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Superuser Contribution Problemas con almacenamiento

PlanPremiumCountry ArgentinaDeviceMoto g3My Question or IssueNo puedo almacenar la aplicación en mi tarjeta SD, intenté restaurar el celular a modo fabrica y tampoco, alguien sabe que puede ser?

  • Newbie
  • Plan Premium Country  Argentina Device Moto g3 My Question or Issue No puedo almacenar la aplicación en mi tarjeta SD, intenté restaurar el celular a modo fabrica y tampoco, alguien sabe ...
  • Jemi
  • Spotify Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

App is slow and unusable when online (but offline mode is fine)

When I put the app in offline mode it works nice and fast. But when I have an internet connection the app is terrible - it takes 30 seconds+ just to open up a downloaded. album. I keep getting oops there's been a problem and searching is impossible a...

  • Casual Listener
  • When I put the app in offline mode it works nice and fast.   But when I have an internet connection the app is terrible - it takes 30 seconds+ just to open up a downloaded. album. I keep getti...
  • 0nyx
  • Casual Listener
  • 424 Views
  • 2 replies
  • 1 likes
  • 424 Views
  • 2 replies
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Superuser Contribution Google assistant / next track not working

Hi.Ive just noticed that when using ok google to control spotify, the next track/song no longer works. I can tell it to play a song on spotify yet when using other commands it just gives me search results. I cant think of anything i have changed. Any...

  • Casual Listener
  • Hi. Ive just noticed that when using ok google to control spotify, the next track/song no longer works. I can tell it to play a song on spotify yet when using other commands it just gives me search ...
  • Jemi
  • Spotify Legend
  • 351 Views
  • 3 replies
  • 0 likes
  • 351 Views
  • 3 replies
  • 0 likes