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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Recently played on android

PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy 9My Question or IssueHi. After the recent update the "recently played" option is gone on my an...

Newbie

Plan Free/Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy 9 My Question or Issu...

288 Views

0 replies

0 likes

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Shuffle turns off once you play a song from your 'Liked Songs'

PlanPremiumCountryRomaniaDeviceXiaomi Mi A1Operating SystemAndroid Pie My Question or IssueHey, for some reason whenever I tap play on a song in my 'Liked Songs' playlist, shuffle turns off automatically. It used to be always on if you set it so but ...

Casual Listener

  Plan Premium Country Romania Device Xiaomi Mi A1 Operating System Android Pie   My Question or Issue Hey, for some reason whenever I tap play on a song in my 'Liked Songs' play...

MaxieWoxy

Roadie

669 Views

1 replies

0 likes

shuffle
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Superuser Contribution Cant view all songs in my library as a list

PlanPremiumCountryUkDeviceGalaxy note 9Operating SystemAndroid pie My Question or IssueI can no longer view all the songs in my library as a list so i can now no longer automatically download every song i add to my library by having the download swit...

Newbie

Plan Premium Country Uk Device Galaxy note 9 Operating System Android pie   My Question or Issue I can no longer view all the songs in my library as a list so i can now no longer autom...

teehoff

Newbie

34032 Views

28 replies

11 likes

  • 34032 Views
  • 28 replies
  • 11 likes

Superuser Contribution Spotify stops working once lock screen is on.

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stop playing once lock screen is on. every 30 seconds any song pauses only in the car while playing on the bluetooth. I kn...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify stop playing once lock screen is on. ever...

Petya

Community Legend

893 Views

1 replies

3 likes

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Superuser Contribution Can't log in (offline mode)

PlanPremiumCountryGermany DeviceLG G7Operating SystemAndroid 8.0 Oreo My Question or IssueSpotify was set to "Offline Mode" in settings. Somehow I was logged out (maybe because of an update?) Now I can't log in. If I press "Log in" after entering my ...

Newbie

Plan Premium Country Germany   Device LG G7 Operating System Android 8.0 Oreo   My Question or Issue Spotify was set to "Offline Mode" in settings. Somehow I was logged out (mayb...

Petya

Community Legend

365 Views

1 replies

0 likes

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  • 1 replies
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Liked Songs

PlanPremiumCountryCanada DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueIs it possible to download an album without automatically "liking" all songs and adding to my "Liked Songs" playlist? I'm coming from Google Play Music wh...

Newbie

Plan Premium Country Canada   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Is it possible to download an album without automatically "liking" all ...

574 Views

0 replies

2 likes

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Leaving Spotify: Any Recommendations & How to move Artists from Spotify to Deezer

PlanPremiumCountry Ireland DeviceAndroid One Plus 6Operating SystemOxygenOS My Question or IssueThe latest Android update has made the spotify app an unusable mess. Since they are never going to roll this back after clearly there was a lot wasted hou...

Casual Listener

Plan Premium Country  Ireland   Device Android One Plus 6 Operating System OxygenOS   My Question or Issue The latest Android update has made the spotify app an unusable mes...

Illmatic85x

Regular

2172 Views

4 replies

1 likes

Android update
Deezer
Leaving Spotify
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Superuser Contribution Download individual songs

It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!

Visitor

It is no longer possible to download an individual song from an album unless it is already on a playlist???! This is unacceptable!!!  

Ver

Spotify Legend

1398 Views

2 replies

11 likes

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  • 11 likes

Superuser Contribution Download Single Track from an Album

PlanPremiumCountryUKDeviceOnePlus XOperating SystemAndroid 6.0.1 (Marshmallow?) My Question or IssuePreviously I was able to like a song to add it to my all songs list, then find the album I saved the song from in my library, which would have only th...

Casual Listener

Plan Premium Country UK Device OnePlus X Operating System Android 6.0.1 (Marshmallow?)   My Question or Issue Previously I was able to like a song to add it to my all songs list, then ...

OscarDC

Moderator

1134 Views

3 replies

1 likes

Albums
downloads
Update
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Spotify lose connection after app restart [Oneplus 6T]

PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemOxygenOS 9.0.14 My Question or IssueSo right now i have to uninstall and reinstall spotify everytime i want to listen to music since for some reason the app doesn't connect to the servers after ...

Casual Listener

Plan Premium Country Sweden Device Oneplus 6T Operating System OxygenOS 9.0.14   My Question or Issue So right now i have to uninstall and reinstall spotify everytime i want to listen ...

Drashier

Casual Listener

370 Views

1 replies

0 likes

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Chromecast - Random crashes and other issues

Family PlanPremiumUnited States DeviceChromecast - First GenerationPixel - OriginalOperating SystemAndroid Pie When casting, the Chromecast app randomly crashes. Also, it is not possible to select a different song or use any of the controls (forward,...

Visitor

Family Plan Premium United States   Device Chromecast - First Generation Pixel - Original Operating System Android Pie   When casting, the Chromecast app randomly crashes. Also, i...

1159 Views

0 replies

10 likes

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How do I access videos in the app?

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...

Casual Listener

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not avai...

325 Views

0 replies

0 likes

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Filter albums or artists that I recently heard

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...

Newbie

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...

268 Views

0 replies

0 likes

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Music shuffeling without shuffle on.

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...

Newbie

  Plan Premium Country Germany Device OnePlus 7 Pro  Operating System Android 9   My Question or Issue Don't know if it is a new feature with the newest design update but, w...

251 Views

0 replies

0 likes

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Add an option to put songs on replay using the notification/widget

DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...

Casual Listener

Device OnePlus 7 Pro   Operating System Android   My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...

429 Views

0 replies

0 likes

  • 429 Views
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Nameless, empty playlist

PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.

Regular

Plan Premium   Country Japan   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue Spotify curated an empty playlist for me after the new...

801 Views

0 replies

0 likes

  • 801 Views
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All songs option has dissppeared

Premium subscription user. I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why? It is still available on my pc version. Without this option spotify has lost all its value to me. I am very ...

Regular

Premium subscription user.   I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why?   It is still available on my pc version....

cskram

Casual Listener

862 Views

3 replies

2 likes

  • 862 Views
  • 3 replies
  • 2 likes

Visual bug on since the lastest update (8.5.10.774)

PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...

Newbie

Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs   My Question or Issue When I'm looking for a song while using the search option in my *liked music...

501 Views

0 replies

0 likes

bug
hide
Music
Scroll
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Superuser Contribution Spotify no funciona con los datos

PlanPremiumCountryColombiaDeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueCada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero sí tengo conexión, los datos funcionan correctamente. Ya activé el uso de datos sin r...

Newbie

  Plan Premium Country Colombia Device Moto E4 Operating System Android 7.1.1   My Question or Issue Cada vez que me desconecto del WiFi aparece "Sin conexión a internet", pero s...

jalmagpm

Visitor

18531 Views

7 replies

2 likes

  • 18531 Views
  • 7 replies
  • 2 likes