Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115014 Views

27 replies

4 likes

  • 115014 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231287 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231287 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590641 Views

79 replies

3 likes

  • 590641 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485245 Views

580 replies

42 likes

Account
Free
  • 485245 Views
  • 580 replies
  • 42 likes

Superuser Contribution Esperando para descargar, android

PlanPremiumCountryEspañaDeviceXiaomi Redmi Note 5Operating SystemAndroid 9 My Question or IssueCuando intento descargar una lista de reproducción con archivos locales (añadida desde el pc) en mi movil, se queda "esperando para descargar" indefinidame...

Visitor

Plan Premium Country España Device Xiaomi Redmi Note 5 Operating System Android 9   My Question or Issue Cuando intento descargar una lista de reproducción con archivos locales (añadid...

Katerina

Spotify Legend

2448 Views

1 replies

0 likes

archivos locales
  • 2448 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify hangs on Android (Motorola one power)

PlanPremiumCountryIndia DeviceMotorola one powerOperating SystemAndroid v9 My Question or IssueSpotify hangs and app shuts out automatically when I click on the song that is playing shown at the bottom half of screen (see attached snapshot)Have seen ...

Gig Goer

  Plan Premium Country India   Device Motorola one power Operating System Android v9   My Question or Issue Spotify hangs and app shuts out automatically when I click on th...

Peter

Spotify Legend

3624 Views

12 replies

0 likes

  • 3624 Views
  • 12 replies
  • 0 likes

Superuser Contribution Daily Mix

Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.

Casual Listener

Where did the daily mixes go? I uninstalled and reinstalled the app but still no luck.  

Katerina

Spotify Legend

986 Views

2 replies

5 likes

  • 986 Views
  • 2 replies
  • 5 likes

Superuser Contribution SD Card self deletes - switches to internal storage.

PlanPremium - FamilyCountryUKDeviceSamsung Note 9Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the SD Card se...

Gig Goer

Plan Premium - Family Country UK Device Samsung Note 9 Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring the SD Car...

Flunk

Gig Goer

1901 Views

7 replies

1 likes

  • 1901 Views
  • 7 replies
  • 1 likes

Downloading the app in a restricted country

I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situation?

Newbie

I live in Mozambique and spotify free is not available in my country so I bought the premium one, however I can't download the app, I can only use it in my computer. Does anyone passed for this situa...

xaviajade

Visitor

12179 Views

3 replies

0 likes

  • 12179 Views
  • 3 replies
  • 0 likes

Incredibly slow...

PlanPremiumCountrySpainDeviceXperia xz3Operating SystemAndroid 9 Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist profile or an album list. It makes no difference if the songs are downloaded...

Music Fan

Plan Premium Country Spain Device Xperia xz3 Operating System Android 9   Spotify has become so slow it's almost unusable. It takes literally minutes to open a playlist, or an artist pr...

eltoch

Composer

579 Views

1 replies

4 likes

  • 579 Views
  • 1 replies
  • 4 likes

Samsung S9 Musique se met en pause

PlanPremiumCountryFrance DeviceSamsung Galaxy 9Operating SystemAndroid Bonjour,Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les 10-20 secondes et parfois redémarre plusieurs secondes après. Je n'utilise pas d'e...

Casual Listener

Plan Premium Country France   Device Samsung Galaxy 9 Operating System Android   Bonjour, Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les...

RobInPulse

Casual Listener

1927 Views

2 replies

1 likes

  • 1927 Views
  • 2 replies
  • 1 likes

Autoplay doesn't run

PlanFreeCountryUruguayDeviceSamsung Galaxy J6Operating SystemAndroid 8.0 My Question or IssueEvery day when I listen to my daily mix, most of the time I finished to listen all the playlist, however, when it finishes the music just stop, it doesn't st...

Newbie

Plan Free Country Uruguay Device Samsung Galaxy J6 Operating System Android 8.0   My Question or Issue Every day when I listen to my daily mix, most of the time I finished to listen al...

chcamxcana

Visitor

731 Views

1 replies

2 likes

  • 731 Views
  • 1 replies
  • 2 likes

Superuser Contribution Daily Mix not working.

Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the daily mix was "in the works" but now o don't get this ...

Visitor

Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the dai...

cantibarra

Newbie

6299 Views

2 replies

1 likes

  • 6299 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Connections notification and battery drain when using Navigation through Google Maps

Plan: PremiumCountry: UKDevice: OnePlus 6tOperating System: Android PieSpotify Version: 8.5.20.857 I've been using Google Maps for navigation for some time with no issues. However, over the past few days whenever I start to use Navigation, I immediat...

Regular

  Plan: Premium Country: UK Device: OnePlus 6t Operating System: Android Pie Spotify Version: 8.5.20.857   I've been using Google Maps for navigation for some time with no issue...

RB800

Newbie

2138 Views

4 replies

3 likes

  • 2138 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Spotify silently crashes when the phone is locked

PlanPremium (Student)CountryIreland DeviceSamsung S8Operating SystemAndroid 9 My Question or IssueThis issue has only begun recently, and previously Spotify worked perfectly on the phone for 18 months. Every now and then when my phone is locked Spoti...

Casual Listener

Plan Premium (Student) Country Ireland   Device Samsung S8 Operating System Android 9   My Question or Issue This issue has only begun recently, and previously Spotify worked per...

Peter

Spotify Legend

28063 Views

12 replies

8 likes

  • 28063 Views
  • 12 replies
  • 8 likes

Superuser Contribution Spotify se met en pause

Bonjour, J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens plus le nom) ou sur mon Beats Studio 3 ou bien en filaire av...

Casual Listener

Bonjour,   J'ai un soucis, mon Spotify se met en pause tout seul 10 sec environ après que l'écran se soit mis en veille. J'écoute en bluetooth sur les "air pods" de samsung (je ne me souviens ...

Katerina

Spotify Legend

8493 Views

7 replies

3 likes

  • 8493 Views
  • 7 replies
  • 3 likes

Spotify will not work unless wifi is on.

PlanPremiumCountryUSADeviceMotorola E6 + Motorola E4Operating SystemAndroid 9 My Question or IssueAfter the recent 2 updates the app started to lag. Then on the 28th update ultimately stopped working during transit and would not play or load anything...

Casual Listener

Plan Premium Country USA Device Motorola E6 + Motorola E4 Operating System Android 9   My Question or Issue After the recent 2 updates the app started to lag. Then on the 28th update u...

dev24

Regular

845 Views

3 replies

0 likes

  • 845 Views
  • 3 replies
  • 0 likes

Spotify stopping between newly added album tracks

Hi All Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next track. Any suggestions as I have tried the settings for gapless...

Visitor

Hi All   Having a problem whereby Spotify keeps pausing/stopping between album tracks on newly added albums to my library. The track will play and then stop without moving to the next next tra...

osornios

Spotify Star

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Spotify for Android keeps disconnecting from Chromecast

PlanPremiumCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to happen at the end of song, or one time it was the end of playlist. Have follow...

Regular

Plan Premium Country USA Device Samsung Galaxy Operating System Android   My Question or Issue Spotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to ha...

martynaudio

Visitor

1481 Views

1 replies

5 likes

  • 1481 Views
  • 1 replies
  • 5 likes

[Android TV] Oreo Sony TV enters a single "K" whenever a search is started

PlanPremiumCountryUSDeviceSony Bravia 900fOperating SystemAndroid TV Oreo My Question or IssueSince the Oreo update (which thankfully fixed the stuttering/crashing issues) brought with it a new issue: Every time I go to enter a search using the onscr...

Music Fan

Plan Premium Country US Device Sony Bravia 900f Operating System Android TV Oreo   My Question or Issue Since the Oreo update (which thankfully fixed the stuttering/crashing issues) br...

_27_

Music Fan

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes

1gb user data

PlanPremiumDeviceNokia 3.2Operating SystemAndroid 9 My Question or Issue1+ GB of "user data" (not cache or playlists)Can't move to SD card. Tried deleting all app data, but it reappears on login. Need the space for actual useful things.

Newbie

  Plan Premium Device Nokia 3.2 Operating System Android 9   My Question or Issue 1+ GB of "user data" (not cache or playlists) Can't move to SD card.  Tried deleting all ap...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashing on Galaxy 9

Good afternoon, I've seen other posts like my own. My app has been crashing for the past 2 months. It seems to be a bluetooth issue since it is my bluetooth devices that keep dropping (BT earbuds, car connection, JamBox, and Google Mini all affected)...

Visitor

Good afternoon,   I've seen other posts like my own.  My app has been crashing for the past 2 months.  It seems to be a bluetooth issue since it is my bluetooth devices that keep dro...

Petya

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't register that I have premium

Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't download anymore. Instead everytime I went online a litt...

Visitor

Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't downl...

Petya

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution New interface sucks, go back or lose my money

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes