Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a week ago
0x8EFABE4E
Newbie
53267 Views
68 replies
25 likes

53267 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
13 hours ago
Sumit_Ghosh
Casual Listener
27654 Views
5 replies
0 likes

27654 Views
5 replies
0 likes

Everytime I turn my screen on the song pauses.

Plan:PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 9 My Question or Issue: It has been doing this for the past two weeks. I play a song and if I turn the screen on it'll pause. I've tried reinstalling and battery optimization,...

Bizatts
Roadie
Plan:Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 9 My Question or Issue: It has been doing this for the past two weeks. I play a song and if I turn the screen...
2019-08-09 3:48:11 PM
2019-08-14 2:41:24 PM
stu55y
Casual Listener
784 Views
5 replies
0 likes

784 Views
5 replies
0 likes

Audio issues

Have been experiencing weird audio issues since the last update. In particular, listening with the screen off I find that audio keeps stopping and restarting after a couple of seconds (or sooner if I switch the screen back on). Also, Spotify now stea...

stu55y
Casual Listener
Have been experiencing weird audio issues since the last update. In particular, listening with the screen off I find that audio keeps stopping and restarting after a couple of seconds (or so...
2019-08-14 2:38:41 PM
322 Views
0 replies
0 likes

322 Views
0 replies
0 likes

Superuser Contribution Automatic Quality doesn't play 320kbps on Wi-Fi

PlanPremiumDeviceMoto G5Operating SystemAndroid N My Question or Issue When I select the "Automatic Quality" option it will play something like "Normal quality" when I'm on data, but also when I'm on Wi-Fi. It's basically just a throttle for every so...

slemmuH
Casual Listener
Plan Premium Device Moto G5 Operating System Android N My Question or Issue When I select the "Automatic Quality" option it will play something like "Normal quality" when I'm on ...
2018-08-01 1:47:12 AM
2019-08-14 11:45:23 AM
r985_o9-lkj3
Newbie
5093 Views
2 replies
3 likes

5093 Views
2 replies
3 likes

Why can't I see videos?

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A8 (2018)Operating SystemAndroid My Question or IssueI cannot see the videos included in with songs. My sister who has a Samsung Galaxy A5 can see them however. I have already tried to reinstall the a...

penguin_98
Visitor
Plan Premium Country Netherlands Device Samsung Galaxy A8 (2018) Operating System Android My Question or Issue I cannot see the videos included in with songs. My sister who h...
2019-08-14 11:18:10 AM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Explicit material keeps getting disabled despite enabling it again and again

PlanPremiumCountryswedenDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueI disabled explicit material and now when i enable it, everytime i open the app its disabled again. I cant enable the content

Nellimite
Newbie
Plan Premium Country sweden Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I disabled explicit material and now when i enable it, everytime i open the a...
2019-08-14 11:17:21 AM
223 Views
0 replies
0 likes

223 Views
0 replies
0 likes

Superuser Contribution Songs randomly stop and app plays a "Hype playlist" I never listened to

PlanPremiumCountryGermnayDeviceRedmi Note 7 & Samsung J5Operating SystemAndroid My Question or IssueI have two smartphones which I am using (work related) and when I am using one phone to listen to a selected song or playlist or album and Spotify is ...

-Max-
Casual Listener
Plan Premium Country Germnay Device Redmi Note 7 & Samsung J5 Operating System Android My Question or Issue I have two smartphones which I am using (work related) and when I am u...
2019-07-02 3:48:00 PM
2019-08-14 10:10:32 AM
-Max-
Casual Listener
794 Views
2 replies
0 likes

794 Views
2 replies
0 likes

[Android] Shuffling only 20 of my saved songs

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 10 PlusOperating SystemAndroid 9 My Question or IssueHello, a day ago I noticed that my songs were repeating when I played them in shuffled mode. This seemed odd as I have a lot of saved songs.Toda...

user-removed
Visitor
Plan Premium Country United Kingdom Device Samsung Galaxy 10 Plus Operating System Android 9 My Question or Issue Hello, a day ago I noticed that my songs were repeating when I playe...
2019-08-14 9:52:30 AM
410 Views
0 replies
1 likes
Android
shuffle

410 Views
0 replies
1 likes

Playlists not working - Automatically out of playlist

PlanPremiumCountryIrelandDevicePocophone F1 (Xiaomi)Operating SystemMIUI My Question or IssueI was a Premium user for many years with no issues but stopped using Spotify this year.Last Friday I joined the Premium plan and created a new playlist with ...

Fithos
Visitor
Plan Premium Country Ireland Device Pocophone F1 (Xiaomi) Operating System MIUI My Question or Issue I was a Premium user for many years with no issues but stopped using Spot...
2019-08-14 8:53:35 AM
352 Views
0 replies
1 likes

352 Views
0 replies
1 likes

Not being able to delete suggested sections

PlanPremiumCountryMexicoDeviceSamsung A30My Question or IssueHere is the issue, I have heard some songs that I don't want to be showing in my home page, but these songs and playlist I have heard won't stop appearing in sections as "Best of artists" "...

CesarAlcerreca
Visitor
Plan Premium Country Mexico Device Samsung A30 My Question or Issue Here is the issue, I have heard some songs that I don't want to be showing in my home page, but these songs and playlist I h...
2019-08-14 6:10:55 AM
331 Views
0 replies
3 likes

331 Views
0 replies
3 likes

Spotify not working on Samsung Galaxy S9+

I have been dealing with this issue for over a month now and it is extremely frustrating. When I open the Spotify app it shows the black screen with spp logo in the middle and then just keeps reloading that same black screen/app logo green rolling ci...

matt_stvnsn
Visitor
I have been dealing with this issue for over a month now and it is extremely frustrating. When I open the Spotify app it shows the black screen with spp logo in the middle and then just keeps reloadi...
2019-08-14 3:58:26 AM
793 Views
0 replies
0 likes

793 Views
0 replies
0 likes

Automatically save new Podcasts for offline and remove completed Podcasts

Please add the ability to select automatic download preferences for podcast shows. One would think you would be given that option when you choose to follow a show... But unfortunately you have to select each episode to download one by one, and you th...

TheModizzle
Newbie
Please add the ability to select automatic download preferences for podcast shows. One would think you would be given that option when you choose to follow a show... But unfortunately you have to sel...
2019-08-14 1:29:52 AM
1307 Views
0 replies
6 likes
podcast

1307 Views
0 replies
6 likes

Solved!!Superuser Contribution Android Widget Removal

We’re here to let you know that we are retiring the Spotify Widget for Android this week. We always take retiring features in Spotify very seriously. We’re pouring our energy into new ways of creating the best experience for our users. You can still ...

Screen Shot 2019-08-08 at 12.49.40 PM.png

Screen Shot 2019-08-08 at 12.49.48 PM.png

Staff
Moderator
We’re here to let you know that we are retiring the Spotify Widget for Android this week. We always take retiring features in Spotify very seriously. We’re pouring our energy into ne...
2019-08-08 12:51:18 PM
2019-08-13 9:56:53 PM
Staff
Moderator
227454 Views
518 replies
25 likes

227454 Views
518 replies
25 likes

Constant Removal Of Features

Every time I see my player updating I cringe because I know I'll be losing another feature. Lately you have been on a roll. The android app has been getting worse each update and the latest one, removing the andriod widget is a killer. Losing the abi...

EdLetts
Casual Listener
Every time I see my player updating I cringe because I know I'll be losing another feature. Lately you have been on a roll. The android app has been getting worse each update and the latest one,...
2019-08-13 9:51:38 PM
907 Views
0 replies
0 likes

907 Views
0 replies
0 likes

Solved!! Android music apps with widgets

My problem is that Spotify no longer has a widget ("TIP: Make sure to keep automatic updates on so we can steal useful features with no replacement.").Anyone who uses a phone knows that notifications are not the same as a widget and it's dumb to thin...

Andrews32
Roadie
My problem is that Spotify no longer has a widget ("TIP: Make sure to keep automatic updates on so we can steal useful features with no replacement."). Anyone who uses a phone knows that not...
2019-08-13 6:33:04 PM
2019-08-13 7:20:39 PM
LexArma
Casual Listener
1146 Views
1 replies
1 likes
Widgets

1146 Views
1 replies
1 likes

Superuser Contribution Cannot select songs from phone when connected to desktop

PlanPremiumCountryUSDevicePixel 2XL and desktop with Windows 10My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can no longer select songs to play from my "Liked Songs" playlist through the phone a...

Groanzone
Newbie
Plan Premium Country US Device Pixel 2XL and desktop with Windows 10 My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can n...
2019-07-24 8:32:05 PM
2019-08-13 5:40:36 PM
bre808eze
Casual Listener
1069 Views
3 replies
0 likes

1069 Views
3 replies
0 likes

Spotify is getting worse by the day

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueIs there a development team within Spotify try to make the product worse? Every new update either seems to make the app worse or more difficult to use. Today it's removi...

themoor
Visitor
Plan Premium Country USA Device OnePlus 6T Operating System Android My Question or Issue Is there a development team within Spotify try to make the product worse? Every new update ei...
2019-08-13 5:39:20 PM
1372 Views
0 replies
17 likes

1372 Views
0 replies
17 likes

Spotify Android app CONSTANTLY logging me out and deleting all my sh**

my setup- i have this (https://bit.ly/2MfLe8S) in my car, you'd think spending 300 bucks would get you a decent car radio.... guess again- android 9 - 16gb internal- spotify 8.5.18.932- 32gb stick (https://www.saturn.de/de/product/_sandisk-sandisk-ul...

11102182237
Casual Listener
my setup - i have this (https://bit.ly/2MfLe8S) in my car, you'd think spending 300 bucks would get you a decent car radio.... guess again - android 9 - 16gb internal - spotify 8.5.18....
2019-08-13 5:13:56 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

'Sort by Artist' Sorts Songs Alphabetically

PlanPremiumCountryIrelandDeviceHuawei P SmartOperating SystemAndroid Pie My Question or IssueSo until today, whenever I'd sort my playlist by artist, I would see the songs listed in order of the album they were on. No longer. Now all the songs are sh...

uraniumoreo
Casual Listener
Plan Premium Country Ireland Device Huawei P Smart Operating System Android Pie My Question or Issue So until today, whenever I'd sort my playlist by artist, I would see the songs li...
2019-08-13 3:50:23 PM
420 Views
0 replies
6 likes

420 Views
0 replies
6 likes

[Android Wear] Questionable functionality?

Hi I'm driving my car and want to turn on music. So I go click on my android wear watch on one of the shortcut buttons on it, it opens Spotify and BOOM, shows me my recent playlists. That's nice. So I tab on one of them. But instead of starting the p...

SharoFFenstein
Casual Listener
Hi I'm driving my car and want to turn on music. So I go click on my android wear watch on one of the shortcut buttons on it, it opens Spotify and BOOM, shows me my recent playlists. That's ni...
2019-08-13 12:59:56 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Superuser Contribution [Mobile] All songs from an artist except one won't appear in "liked songs" on mobile

I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no problems at all, when they suddenly up and vanished ex...

georgeiolio
Newbie
I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no pro...
2019-04-03 7:22:56 AM
2019-08-13 11:28:00 AM
Guido
Spotify Legend
404 Views
1 replies
0 likes
Mobile

404 Views
1 replies
0 likes

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