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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Android playlist folder order incorrect

Hey, it seems that the issue identified in this posthttps://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209 Doesn't have a solution now on the new Android app design. The only option at the to...

Music Fan

Hey, it seems that the issue identified in this post https://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209   Doesn't have a solutio...

359 Views

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Superuser Contribution Downloaded music not showing green arrow icon

PlanPremiumCountryEl SalvadorDeviceSony Xperia XA UltraOperating SystemAndroid Nougat My Question or IssueI subscribed to premium using the recent discount and am loving the service so far. My only concern is that the green "downloaded" icon keeps di...

Newbie

Plan Premium Country El Salvador Device Sony Xperia XA Ultra Operating System Android Nougat   My Question or Issue I subscribed to premium using the recent discount and am loving the ...

keithgbernard

Casual Listener

9285 Views

4 replies

0 likes

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cant download playlist

PlanPremium [student]Devicelg g6 v8.5.11.762Operating Systemwin10 v1.1.9.383.g9f48828e(windows store edition) ive tried literally every possible option given on this site but nothing seems to fix my problem. whenever i try and download any playlist r...

Casual Listener

Plan Premium [student] Device lg g6    v8.5.11.762 Operating System win10  v1.1.9.383.g9f48828e(windows store edition)   ive tried literally every possible option given on ...

354 Views

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Plays first song in list instead of next song in list

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueWhenever I navigate to the artists tab or the album tab and I click on a song to play, instead of playing the next song in the list after the song is ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Whenever I navigate to the artists tab or the album tab and I click on a s...

mnelson47

Casual Listener

295 Views

1 replies

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Problemas con las Descargas

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueQuiero reportar un problema que me vino sucediendo hace unos días. Empecé a utilizar Spotify Premium, es decir, lo empecé a pagar dada las venta...

Newbie

  Plan Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android 6.0.1   My Question or Issue Quiero reportar un problema que me vino sucediendo hace unos...

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Mover Spotify para Cartão SD

PlanPremiumCountryBrazilDeviceLenovo Motorola Moto G4Operating SystemAndroid 7 My Question or IssueRecentemente formatei meu Cartão SD para expandir a memória interna do meu celular, este é um recurso nativo do Android, com ele posso mover alguns apl...

Regular

Plan Premium Country Brazil Device Lenovo Motorola Moto G4 Operating System Android 7       My Question or Issue Recentemente formatei meu Cartão SD para expandir a memória...

337 Views

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Musicas do celular em ordem errada

PlanPremiumCountryBrazilDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueMy playlist in the phone is in wrong order, but i dont did this. All the albuns changed the songs order, but in my desktop is in the right order!

Newbie

Plan Premium Country Brazil Device Motorola G6 Operating System Android 9   My Question or Issue My playlist in the phone is in wrong order, but i dont did this. All the albuns ...

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Superuser Contribution Google clock can not connect to Spotify

PlanPremiumCountryThe Netherlands DeviceOneplus 5Operating SystemAndroid 9 My Question or IssueSince a couple of weeks I make use of the Google clock, in which a function is built to make use of Spotify songs as wake up sound. I have to first start t...

Newbie

Plan Premium Country The Netherlands  Device Oneplus 5 Operating System Android 9   My Question or Issue Since a couple of weeks I make use of the Google clock, in which a functio...

Grayer123

Visitor

33000 Views

29 replies

9 likes

Connect
Google Clock
Spotify
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Plays the music for a few seconds and stops.

PlanPremiumCountryArgentinaDevice Samsung Galaxy S6 EdgeOperating SistemAndroid 7.0 My Question or IssueWhen i press play and im using the phone is everything fine, but i block the phone and plays the music a few seconds and stops. It's really frustr...

Newbie

  Plan Premium Country Argentina Device  Samsung Galaxy S6 Edge Operating Sistem Android 7.0   My Question or Issue When i press play and im using the phone is everything fi...

Jᴀᴄᴋ

Roadie

452 Views

1 replies

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Solved!!Superuser Contribution Google alarm won't play song anymore

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemGoogle My Question or IssueAll of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first got a beeping sound. When trying to problem solve (delete apps, clean storage...

Newbie

Plan Premium Country USA Device Google pixel 3a Operating System Google   My Question or Issue All of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first g...

Nstage11

Visitor

49930 Views

26 replies

36 likes

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Podcasts Resuming in the Wrong Place

PlanPremiumCountryUnited States of America DeviceSamsung Galaxy S7Operating SystemAndroid version 8.0.0 My Question or IssueHey y'all, I listen to tons of podcasts, and lately I notice that they no longer begin where I left off, it's almost like they...

Newbie

Plan Premium Country United States of America  Device Samsung Galaxy S7 Operating System Android version 8.0.0   My Question or Issue Hey y'all,        I lis...

237 Views

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playing saved songs on android auto no longer matches sort preference in app

going through the android auto menu and selecting to play My Songs now plays them alphebetically when in the app i have them sorted by recently added which is how they used to play before this update PlanPremiumCountryUSADevicegalaxy s10plusOperating...

Casual Listener

going through the android auto menu and selecting to play My Songs now plays them alphebetically when in the app i have them sorted by recently added which is how they used to play before this update...

crazer119

Casual Listener

696 Views

4 replies

5 likes

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Songs stop all of a sudden

PlanFamily PlanCountryUnited StatesDevice(Galaxy s10Operating SystemAndroid Oreo My Question or IssueWhen I am playing songs, both wirelessly via bluetooth or in my car via AUX cable, songs will suddenly stop playing. If I tap my screen on my phone o...

Newbie

Plan Family Plan Country United States Device (Galaxy s10 Operating System Android Oreo   My Question or Issue When I am playing songs, both wirelessly via bluetooth or in my car ...

286 Views

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Not all Podcast Episodes are Being Shown

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Oreo My Question or IssueMy list of episodes has hidden two of the last three episodes released for my favorite podcast. I only found out today after going to the 'Shows' tab and drilling down...

Newbie

Plan Premium Country USA Device Pixel 3 Operating System Android Oreo   My Question or Issue My list of episodes has hidden two of the last three episodes released for my favorite podc...

241 Views

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What happens to Daily Drive downloaded songs when they are removed from the playlist?

PlanFree/PremiumCountry Device(Pixel 2)Operating System(Android.) My Question or IssueWhen I set my daily drive playlist to download, it automatically downloads songs as they get added to the playlist, but what happens to the songs that get removed f...

Newbie

Plan Free/Premium Country   Device (Pixel 2) Operating System (Android.)   My Question or Issue When I set my daily drive playlist to download, it automatically downloads songs as...

428 Views

0 replies

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Artist view. Why ruin it? Customers like alphabetical libraries. Tidal is now an option.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

mkvs

Casual Listener

560 Views

1 replies

4 likes

Bring back alphabetical artist view. Easier to search library!
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Track Information On Car Display Is Out Of Sync

HiI'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car.But the p...

Casual Listener

Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track in...

375 Views

0 replies

0 likes

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Can't View Downloaded Artists

PlanPremiumCountry: UK DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueAm I losing my head or has the Spotify app decided I can't view artists I've downloaded in my library anymore? Instead, I can only view artist I've 'liked.' If its tr...

Newbie

Plan Premium Country: UK   Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue Am I losing my head or has the Spotify app decided I can't view artists I've download...

422 Views

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2 likes

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Superuser Contribution Music cutting out during a call.

PlanPremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhen using the Spotify App I am experiencing issues with the music cutting out during a phone call. I have my music playing the background when on a phone call....

Newbie

Plan Premium Country UK Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue When using the Spotify App I am experiencing issues with the music cutting out durin...

Petya

Community Legend

5338 Views

1 replies

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Superuser Contribution Online music does not start or stop playing after few seconds

PlanPremiumCountryFrance DeviceOne plus oneOperating SystemAndroid 9 My Question or IssueHi, randomly online musics are not playing the player is in lecture mode but timer doesn't move and no music (like there is no more internet and it's waiting to ...

Newbie

Plan Premium Country France   Device One plus one Operating System Android 9   My Question or Issue Hi, randomly online musics are not playing the player is in lecture mode but t...

Petya

Community Legend

755 Views

1 replies

0 likes

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