Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195541 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537106 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
441990 Views
566 replies
37 likes
PlanPremiumCountrySwedenDeviceNokia 7 plusOperating SystemAndroid OreoMy Question or IssueCan you please fix so I can choose which way to sort my Library. Either like now with recently listend on top OR like how I sort it om my computer. Pleeeeease?
Plan Premium Country Sweden Device Nokia 7 plus Operating System Android Oreo My Question or Issue Can you please fix so I can choose which way to sort my Library. Either like now with ...
Composer
555 Views
1 replies
0 likes
PlanPremium Family PlanCountryGermany DeviceOnePlus 6TOperating SystemAndroid 9 My Question or Issue I regularly added whole Albums or EPs (=multiple tracks) to a playlist, but this feature seems to be no longer available in the current Android app? ...
Plan Premium Family Plan Country Germany Device OnePlus 6T Operating System Android 9 My Question or Issue I regularly added whole Albums or EPs (=multiple tracks) to...
Spotify Legend
650 Views
2 replies
3 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueUntil this week I have had my downloaded music stored on my SD card but as of Monday (23rd September) this no longer appears as an option. It's using up all the...
Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android 9 My Question or Issue Until this week I have had my downloaded music stored on my SD card but as of Monday...
Spotify Legend
4011 Views
6 replies
1 likes
Across multiple Android devices & Chromebook Since the last update, the discography for some artists has the albums out of order. This is very frustrating.
Across multiple Android devices & Chromebook Since the last update, the discography for some artists has the albums out of order. This is very frustrating.
349 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueWhen I used to go to an album which I had songs from it in some of my own playlists which I had locally downloaded on my phone, I would see a small green...
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android 9 Pie My Question or Issue When I used to go to an album which I had songs from it in some of my own pla...
Composer
451 Views
1 replies
2 likes
Okay, you I regular listen to Spotify, and today I opened it I clicked on one of my playlist and it started playing a different song that I've never listened to and everytime I click back on one of my songs it reroute me to that song every like 6 to ...
Okay, you I regular listen to Spotify, and today I opened it I clicked on one of my playlist and it started playing a different song that I've never listened to and everytime I click back on one of m...
Casual Listener
1288 Views
4 replies
0 likes
Anyone else having problems after the recent update with Spotify automatically playing music as soon as any bluetooth connection is established? It is really annoying!
Anyone else having problems after the recent update with Spotify automatically playing music as soon as any bluetooth connection is established? It is really annoying!
474 Views
0 replies
0 likes
PlanPremiumCountryUkDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueI pay for premium but I'm being shown ads. I'm not particularly happy about this. Over the past month I have had three or four so far, some for new albums but today I g...
Plan Premium Country Uk Device Honor 9 Operating System Android Oreo My Question or Issue I pay for premium but I'm being shown ads. I'm not particularly happy about this. Ove...
Regular
1329 Views
2 replies
1 likes
PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating system Android Oreo My Question or Issue I have a playlist with over 1000 songs in it some artist imagine dragons for example has 50+ songs ordered in artist format but will only play about 10-20 wh...
Plan Premium Country Uk Device Samsung Galaxy 8 Operating system Android Oreo My Question or Issue I have a playlist with over 1000 songs in it some artist imagine d...
417 Views
0 replies
2 likes
PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating system Android Oreo My Question or IssueMany songs from the same artist will not play one after the other even when sorted into artist order
Plan Premium Country Uk Device Samsung Galaxy 8 Operating system Android Oreo My Question or Issue Many songs from the same artist will not play one after the other even ...
Casual Listener
1132 Views
3 replies
0 likes
PlanPremiumCountry DeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueWhat happened to the ability to zoom-in on album art in the Android app?
Plan Premium Country Device OnePlus 6t Operating System Android 9 My Question or Issue What happened to the ability to zoom-in on album art in the Android app?
Roadie
4664 Views
5 replies
7 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueOn my Spotify mobile app, I don't have the option in my context menu to go to playlist radio. I recently saw that the radio feature was re-added...
Plan Free Country United States Device Samsung Galaxy s7 Edge Operating System Android 8.0.0 My Question or Issue On my Spotify mobile app, I don't have the option in my context menu...
Casual Listener
591 Views
2 replies
0 likes
Xiaomi mi-5s - MIUI 9Bose AE2 soudlink I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIFY is the ONLY application impacted so it's not device related....
Xiaomi mi-5s - MIUI 9 Bose AE2 soudlink I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIF...
Composer
512 Views
1 replies
1 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S10EOperating SystemAndroid My Question or IssueI have seen other posts on this forum with the same issue but with no answers to them, and I am having the exact same issue. My issue is that my musi...
Plan Premium Country United States Device Samsung Galaxy S10E Operating System Android My Question or Issue I have seen other posts on this forum with the same issue but with n...
Spotify Legend
5895 Views
4 replies
2 likes
PlanPremiumCountryUnited statesDeviceSamsung Galaxy 9 My Question or IssueWhenever I start to listen to music or even when I am offline and have the app closed, playlists and songs that I didn't listen to suddenly pop up and suddenly interrupt other ...
Plan Premium Country United states Device Samsung Galaxy 9 My Question or Issue Whenever I start to listen to music or even when I am offline and have the app closed, playlists and son...
Community Legend
1106 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueWhen I Play music, no matter how my internet connection is or i have downloaded the track, it suddenly stops but it's not Paused. Sometimes it continues...
Plan Premium Country Germany Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When I Play music, no matter how my internet connection is or i have...
Community Legend
608 Views
1 replies
0 likes
PlanPremium (Family Plan)CountryAustraliaDeviceGalaxy S10Operating SystemAndroid 9 ‘Pie’ My Question or IssueHey everyone, first timer here so bear with me. I’ve been using the Spotify Family Plan with my family as per normal for about a year. Lately...
Plan Premium (Family Plan) Country Australia Device Galaxy S10 Operating System Android 9 ‘Pie’ My Question or Issue Hey everyone, first timer here so bear with me🙈. ...
Community Legend
890 Views
1 replies
0 likes
I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android. For the past few days my Spotify has been acting funny. I mean that when I plug in my earphones and try to listen to the songs the song keeps on...
I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android. For the past few days my Spotify has been acting funny. I mean that when I plug in my ...
Community Legend
1293 Views
4 replies
0 likes
Hallo zusammen,seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann.Ich habe sie bereits deinstalliert, Cache gelöscht etc...
Hallo zusammen, seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann. ...
Community Legend
2129 Views
1 replies
0 likes
Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. Every morning, all the songs are removed and downloaded through WiFi au...
Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. ...
Community Legend
728 Views
1 replies
0 likes
