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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842291 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842291 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14087 Views
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  • 14087 Views
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Solved!! I got 6 Daily Mixes on Spotify Lite but only 1 in the Spotify app (mobile and desktop)

PlanPremiumCountryIndonesia Operating SystemAndroid Lollipop & Windows 10 My Question or Issue I've had my premium plan since May last year, but I've just started using it around a month ago. On the "Made for You" section in the mobile app, there's b...

  • Casual Listener
  • Plan Premium Country Indonesia   Operating System Android Lollipop & Windows 10   My Question or Issue  I've had my premium plan since May last year, but I've just st...
  • bebekgulings
  • Casual Listener
  • 598 Views
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  • 598 Views
  • 1 replies
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Can't see new Podcast Episodes in App

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been trying to play the latest episodes on certain podcasts; however, they don't show up in the app. I can see them when I view it in the web p...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android Oreo 8.0.0   My Question or Issue I have been trying to play the latest episodes on certain podcasts;...
  • sajayi88
  • Casual Listener
  • 4056 Views
  • 2 replies
  • 5 likes
  • 4056 Views
  • 2 replies
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Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

  • Casual Listener
  • Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...
  • 2003emu
  • Casual Listener
  • 102 Views
  • 1 replies
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  • 102 Views
  • 1 replies
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Voice stopping problem

PlanPremium DeviceAsus zenfone 5 Operating SystemAndroid pie My Question or Issue Hello I have been having some a issue after update to Android 9.0 If have some notifications in "do not disturb" or in silence mode Spotify has stopping point in time H...

  • Casual Listener
  •   Plan Premium     Device Asus zenfone 5  Operating System Android pie   My Question or Issue  Hello I have been having some a issue after update to Android 9...
  • emmreunal
  • Casual Listener
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
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No podcast option available

PlanPremiumCountry EgyptDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueThere is not a podcast option showing in browse or search even if I search for a podcast, is there any restrication on country or software, I don't have any app upd...

  • Newbie
  •   Plan Premium Country  Egypt Device OnePlus 6T Operating System Android 9   My Question or Issue There is not a podcast option showing in browse or search even if I search ...
  • 157 Views
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  • 157 Views
  • 0 replies
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Spotify Premium not working on Android (HTC Desire 12+)

PlanPremiumCountryCzech Republic Device(HTC Desire 12+) My Question or IssueMy premium account is not working on my Android phone, works completely fine on my computer. Please help.

  • Newbie
  •   Plan Premium Country Czech Republic   Device (HTC Desire 12+)   My Question or Issue My premium account is not working on my Android phone, works completely fine on my comp...
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  • 114 Views
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Audio options and offline listening not available in premium

PlanPremiumCountryGermany My Question or IssueI had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer audio options and the option to listen offline anymore (some other options hav...

  • Casual Listener
  • Plan Premium Country Germany     My Question or Issue I had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer au...
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  • 88 Views
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Sort playlist error since update to android app ver. 8.4.84.874

PlanPremium DeviceSamsung Galaxy S8 Plus, Oppo F7, Samsung Note 8. Operating SystemAndroid Oreo 8.1. IssueSort playlist always displays descending results, no matter if we choose ascending, sort always displays descending, but if we close the current...

  • Newbie
  • Plan Premium   Device Samsung Galaxy S8 Plus, Oppo F7, Samsung Note 8.   Operating System Android Oreo 8.1.   Issue Sort playlist always displays descending results, n...
  • 119 Views
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  • 119 Views
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Solved!!Superuser Contribution One Plus sharing issues

PlanPremiumCountryItalyDeviceOne Plus 6 A6003Operating SystemAndroid 9 (OxygenOS 9.0.2) My Question or IssueHi everybody, I've noticed that the "share" function of my mobile application does not work on my One Plus.When I try to share something on Fa...

  • Casual Listener
  • Plan Premium Country Italy Device One Plus 6 A6003 Operating System Android 9 (OxygenOS 9.0.2)   My Question or Issue Hi everybody,   I've noticed that the "share" function of m...
  • Katerina
  • Spotify Legend
  • 290 Views
  • 3 replies
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  • 290 Views
  • 3 replies
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completely different song plays in Android app

PlanFreeCountry USA DeviceMultipleOperating SystemAndroid, multiple My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I've never heard of, while displaying info for a song on my playlist. Weirdest thing is tha...

  • Newbie
  • Plan Free Country USA   Device Multiple Operating System Android, multiple     My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I'...
  • 92 Views
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  • 92 Views
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Problema con la interfaz en mi cuenta premium

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:(PlanPremiunCountry ChileDeviceMoro g6 playOperating SystemAndroid 8.0 No se me actu...

  • Newbie
  • Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:( Plan Premiun Country  ...
  • 758 Views
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  • 6 likes
  • 758 Views
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How to save a Station???

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me!Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por favor, me ajudem!PlanPremiumCountry BrazilDeviceSamsung...

  • Newbie
  • Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me! Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por fa...
  • 471 Views
  • 0 replies
  • 9 likes
  • Radio
    save
    save station
    station
  • 471 Views
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Volume goes up and down

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3PlanPremiumCountry BrazilDeviceSamsung Galaxy J3Operating SystemAndroid 5.1.1 My Question or Issue I'm not sure, but i think it only happens in downloaded music...

  • Newbie
  • Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3 Plan Premium Country  Brazil Device Samsung Galaxy J3 Operating System Android 5.1.1   ...
  • 216 Views
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  • 216 Views
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Spotify app.

Plan Family premium plan CountryUSA DeviceMotorola Moto Z Driod I'm wondering if anyone else is having my issue. My issue and what I need help with is with the Spotify app on my Android phone. My information is listed above, what happens when I try t...

  • Newbie
  •   Plan  Family premium plan   Country USA   Device Motorola Moto Z Driod   I'm wondering if anyone else is having my issue. My issue and what I need help with is w...
  • 125 Views
  • 0 replies
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  • 125 Views
  • 0 replies
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Not Every Song Saved Appears in My "Songs" tab.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Nougat My Question or Issue Before I start I'm going to get something out of the way. I have already logged out and in, and re-installed the app numerous times so don't even ...

  • Newbie
  •   Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android 7.0 Nougat   My Question or Issue  Before I start I'm going to get something out of the...
  • 156 Views
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  • 156 Views
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Can't turn on shuffle mode or repeat mode

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment])PlanFreeDeviceCubot King Kong 3Operating SystemAndroid 8.1 O...

  • Newbie
  • I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment]) Plan F...
  • 261 Views
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  • 1 likes
  • 261 Views
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Spotify adding songs to my playlists!

Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs and one is called 'we added'. Is there a way to disab...

  • Newbie
  • Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs an...
  • NitinJain
  • Regular
  • 316 Views
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  • 316 Views
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playlist on spotify command android google home

to play your own playlists just say: Play My Playlist + the name of your list. Works fine 4 me.

  • Newbie
  • to play your own playlists just say: Play My Playlist + the name of your list.   Works fine 4 me.    
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  • 153 Views
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Samsung Music Spotify integration

Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify database, or will it just take you to the Spotify a...

  • Newbie
  • Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify ...
  • 605 Views
  • 0 replies
  • 4 likes
  • Android
    Other
  • 605 Views
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