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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116034 Views

27 replies

4 likes

  • 116034 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233495 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233495 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593455 Views

79 replies

3 likes

  • 593455 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487127 Views

580 replies

42 likes

Account
Free
  • 487127 Views
  • 580 replies
  • 42 likes

Genre Radio improving

Plan PremiumCountryIsraelDeviceSamsung Galaxy S10+Operating System Android My Question or IssueWhen I like songs or choose the dont like the song option in the genre radio it always shows the message 'sorry, we cant improve your station right now, pl...

Newbie

  Plan  Premium Country Israel Device Samsung Galaxy S10+ Operating System  Android   My Question or Issue When I like songs or choose the dont like the song option in ...

eltoch

Composer

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Not playing (although showing) several Artist

hellomy Spotify refuses to play several artists for example Calvin Harris I can see their albums I can see the songs but it won't play a big porcian of their songs. does anybody else experience this problem?PlanPremiumCountry Device Operating System ...

Casual Listener

 hello my Spotify refuses to play several artists for example Calvin Harris I can see their albums I can see the songs but it won't play  a big porcian of their songs. does anybody else ex...

Emilia_8

Community Legend

1027 Views

5 replies

0 likes

  • 1027 Views
  • 5 replies
  • 0 likes

Spotify changing volume

PlanPremiumCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid 9 My Question or Issue Spotify is changing my volume. I already tried to reinstall Spotify and my phone is up to date How do i fix this? Sry for bad english btw

Newbie

  Plan Premium Country The Netherlands Device Oneplus 6 Operating System Android 9   My Question or Issue   Spotify is changing my volume.   I already tried to reins...

AndrewRobs01

Composer

864 Views

1 replies

1 likes

Android
volume
  • 864 Views
  • 1 replies
  • 1 likes

Problemas con Daily Mix

PlanPremium PaísArgentina Dispositivo(Moto G5 Plus) Sistema operativo(Android) Mi pregunta o problema Tengo Spotify Premium de hace meses y está es la segunda cuenta de Spotify que me creo, pero no sé porqué no me deja usar los Daily Mix. Selecciono ...

Visitor

  Plan Premium   País Argentina   Dispositivo (Moto G5 Plus)   Sistema operativo (Android)   Mi pregunta o problema   Tengo Spotify Premium de hace meses ...

osornios

Spotify Star

1884 Views

1 replies

0 likes

  • 1884 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The Spotify App decided that don't want to work anymore in background

So... The Spotify App in my smartphone decided that don't want to work anymore in background. For what i read in this Community, this question is way too often... and way too ignored. But i'm here with my last hope for some miracle. I already tried u...

Casual Listener

So... The Spotify App in my smartphone decided that don't want to work anymore in background.   For what i read in this Community, this question is way too often... and way too ignored. But i'...

andribz

Casual Listener

3256 Views

2 replies

0 likes

Android
Browse
  • 3256 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why would my spotify stop playing songs when i close the phone however once the pnone lights up the

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

1706 Views

4 replies

2 likes

  • 1706 Views
  • 4 replies
  • 2 likes

Avatar image won't update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I succesfuly changed my band avatar image on Spotify for Artists. It displayes right getti...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I ...

Emilia_8

Community Legend

2155 Views

3 replies

1 likes

  • 2155 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing randomly when phone is locked.

PlanPremium CountryUK & Ukraine DeviceGalaxy S9+ Operating SystemAndroid 9 My Question or Issue As the title says, my music keeps pausing randomly after my phone is locked. Usually when It's in my pocket it will just randomly pause and then immediate...

Regular

Plan Premium   Country UK & Ukraine   Device Galaxy S9+   Operating System Android 9   My Question or Issue   As the title says, my music keeps pausing rand...

Petya

Community Legend

4165 Views

2 replies

1 likes

  • 4165 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Android Auto no Like/Dislike button

Hello, since last update the Like/Dislike buttons in radio are disapeard ( Android Auto). In the App they are still there. PlanPremiumCountryGeemanyDeviceOnePlus 6Operating SystemAndroid 9 / Android Auto My Question or Issue

Regular

Hello,   since last update the Like/Dislike buttons in radio are disapeard ( Android Auto). In the App they are still there.    Plan Premium Country Geemany Device OnePlus 6 ...

ArykDriver

Casual Listener

5480 Views

11 replies

0 likes

  • 5480 Views
  • 11 replies
  • 0 likes

corrupting killed SD Card

Spotify App on my Samsung j5 Android Phone is killing corrupting my sd Card. it happens now for the 2nd time and all my data on the Card is gone. Other Spotify users have the same Problem but there is no solution yet. it works fine for About 2 Years ...

Music Fan

Spotify App on my Samsung j5 Android Phone is killing corrupting my sd Card.  it happens now for the 2nd time and all my data on the Card is gone. Other Spotify users have the same Problem but ...

carlwin777

Visitor

1367 Views

4 replies

0 likes

  • 1367 Views
  • 4 replies
  • 0 likes

Songs cut off randomly then jump to the next one on the playlist

Songs cut off abruptly at random points during most of the songs in my playlist. I have uninstalled and re-installed Spotify without any improvement. This problem occurs while I play my i-Phone through my Yamaha RX-V450 with crossfade and gapless pla...

Visitor

Songs cut off abruptly at random points during most of the songs in my playlist. I have uninstalled and re-installed Spotify without any improvement. This problem occurs while I play my i-Phone throu...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Samsungs S9 Spotify Bluetooth Playback Stops and Resumes with display on/off

PlanPremiumCountryCZDeviceSamsung Galaxy S9Operating SystemOreo, 4.9.59-16553818 / Spotify 8.5.25.894 My Question or IssueI have S9 paired with Philips Bluetooth module connected to my AVR. After latest update to the Samsung / or to the Spotify (btw ...

Regular

Plan Premium Country CZ Device Samsung Galaxy S9 Operating System Oreo, 4.9.59-16553818 / Spotify 8.5.25.894   My Question or Issue I have S9 paired with Philips Bluetooth module conne...

GoRingo

Regular

2207 Views

2 replies

0 likes

  • 2207 Views
  • 2 replies
  • 0 likes

My Spotify app suddenly cannot do multiple selection

PlanPremiumCountryMalaysiaDeviceHonor 7xOperating SystemAndroid P My IssueHi Spotify, I always need to do multiple selection in my playlist so that I can choose the music that I want to listen into the queue, but suddenly cannot when I holding the so...

Visitor

Plan Premium Country Malaysia Device Honor 7x Operating System Android P   My Issue Hi Spotify, I always need to do multiple selection in my playlist so that I can choose the music th...

VillageHero

Regular

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download using cellular data

I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I don't know how many times I uninstalled and reinstalled Spotif...

Newbie

 I want to download songs on Spotify, but when I press the download always appear the words: go to settings for download using cellular. I already turned it on but it still doesn't work. I ...

Peter

Spotify Legend

2124 Views

1 replies

0 likes

  • 2124 Views
  • 1 replies
  • 0 likes

Spotify doesn't play when I lock screen

Plan - Premium FamilyCountry - Canada Device - Samsung Galaxy S10Operating System - Android 9Spotify Version - 8.5.25.894 My Question or Issue When I lock my phone screen Spotify stops playing

Visitor

Plan - Premium Family Country - Canada   Device - Samsung Galaxy S10 Operating System - Android 9 Spotify Version - 8.5.25.894   My Question or Issue   When I lock my phone sc...

Emilia_8

Community Legend

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
  • 0 likes

Url-based sharing is wrong

PlanPremiumCountryHungary Device(Xiaomi Mi Max 2)Operating System(Android 8, Miui 10) My Question or IssueI would like to share a song via Spotify link URL. Copy the link to the clipboard... but when I open the link, it opens Spotify app and starts p...

Music Fan

Plan Premium Country Hungary   Device (Xiaomi Mi Max 2) Operating System (Android 8, Miui 10)   My Question or Issue I would like to share a song via Spotify link URL. Copy the l...

Emilia_8

Community Legend

1733 Views

1 replies

6 likes

  • 1733 Views
  • 1 replies
  • 6 likes

Superuser Contribution Music stops playing in a specific song

PlanPremiumCountryJapanDeviceGoogle Pixel 3Operating SystemAndroid 9 My Question or IssueMusic stops playing in a specific song.This song https://open.spotify.com/track/33D8ToHCAfD3mtQcgyp7QT?si=xuuGOvmSR_O9tSq2Vs9yrg

Casual Listener

Plan Premium Country Japan Device Google Pixel 3 Operating System Android 9   My Question or Issue Music stops playing in a specific song. This song https://open.spotify.com/track/33D...

niishi

Casual Listener

818 Views

2 replies

0 likes

  • 818 Views
  • 2 replies
  • 0 likes

Song Radio does not include the song

PlanPremiumCountryU.S.DeviceGoogle Pixel 1Operating SystemAndroid 10 My Question or Issue https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-song-you-choose-as-base/idi-p/31535 Please revert back to the previous feature detaile...

Casual Listener

Plan Premium Country U.S. Device Google Pixel 1 Operating System Android 10   My Question or Issue   https://community.spotify.com/t5/Implemented-Ideas/Starting-a-radio-plays-son...

StevoNDaHoodson

Casual Listener

1945 Views

2 replies

4 likes

song radio
  • 1945 Views
  • 2 replies
  • 4 likes

Solved!! Playlists created by null

Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows that spotify has logged in to facebook 29.9.19 and my ...

Visitor

Just today my wifes family acc changed so that all of the playlists show that they are created by "3217öbovifystdihctxycuvovicuxyfuhpndwevojpkpno" is the acc been hijacked or what? It allso shows tha...

osornios

Spotify Star

1351 Views

1 replies

0 likes

  • 1351 Views
  • 1 replies
  • 0 likes

Android auto and the Spotify offline mode, again.

PlanPremiumCountryGermany DeviceSamsung Galaxy s5 mini + ZTE Axon 7 Operating SystemAndroid Oreo, Android Pie My Question or IssueIn spotify app I downloaded all playlist, album and podcasts to the phone and expect to play this in android auto even w...

Visitor

Plan Premium Country Germany   Device Samsung Galaxy s5 mini + ZTE Axon 7   Operating System Android Oreo, Android Pie   My Question or Issue In spotify app I download...

osornios

Spotify Star

2131 Views

1 replies

0 likes

  • 2131 Views
  • 1 replies
  • 0 likes