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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839161 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839161 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13585 Views
  • 1 replies
  • 0 likes
  • 13585 Views
  • 1 replies
  • 0 likes

Search function not working

PlanPremiumCountry United StatesDevice Samsung Galaxy 9Operating SystemAndroid My Question or Issuefor over a month now the search function on my app has not been working. I get an error meesage that says "Sorry, something went wrong; that didn't wor...

  • Newbie
  • Plan Premium Country  United States Device  Samsung Galaxy 9 Operating System Android   My Question or Issue for over a month now the search function on my app has not been w...
  • 195 Views
  • 0 replies
  • 1 likes
  • 195 Views
  • 0 replies
  • 1 likes

Liking on WearOS not working during Chromecast streaming

Hi, when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest updates). Only when the music is played on my smartphone speaker, ...

  • Music Fan
  • Hi,   when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest update...
  • 121 Views
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  • 121 Views
  • 0 replies
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Just one song i queue when searched for artist

PlanFree/PremiumCountrySweden Device Samsung Galaxy 8 note and ipad AirOperating System(iOS 12, Android Oreo, ) My Question or IssueHello. Having some trouble with my mobile devices. When I search for an artist or album etc, I´ll find the artist and ...

  • Newbie
  • Plan Free/Premium Country Sweden   Device  Samsung Galaxy 8 note and ipad Air Operating System (iOS 12, Android Oreo, )   My Question or Issue Hello. Having some troubl...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

A question about Spotify notification

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it (The little Spotify notification on the top left of the notification screen...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
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Can't click on other artist under song title.

When i am playing a song on the spotify app on android. Whenever there are multiple artist collaborating on a song i can only click on the first artist listed. When i click on the other artist it just redericts me to the first artist listed. This is ...

  • Casual Listener
  • When i am playing a song on the spotify app on android. Whenever there are multiple artist collaborating on a song i can only click on the first artist listed. When i click on the other artist it jus...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

I can no longer create stations

PlanPremiumCountryGreece DeviceNexus 6pOperating SystemAndroid 8 My Question or IssueI mainly use spotify through the stations feature,and I noticed that I can no longer create new stations, either that or the way that stations are created has change...

  • Casual Listener
  • Plan Premium Country Greece  Device Nexus 6p Operating System Android 8   My Question or Issue I mainly use spotify through the stations feature,and I noticed that I can no longer...
  • DrCruces
  • Casual Listener
  • 485 Views
  • 1 replies
  • 4 likes
  • 485 Views
  • 1 replies
  • 4 likes

I'm a premium user, and the playlist radio is missing.

PlanPremiumCountry Device SamsungGalaxy 7Operating SystemAndroid My Question or Issue I'm a premium user and the playlist radio is missing

  • Visitor
  • Plan Premium Country   Device  SamsungGalaxy 7 Operating System Android   My Question or Issue  I'm a premium user and the playlist radio is missing
  • AeroZ
  • Composer
  • 203 Views
  • 1 replies
  • 2 likes
  • 203 Views
  • 1 replies
  • 2 likes

Still not being able to share via insta stories.

PlanPremiumCountryIndonesiaDeviceLG G5 SEOperating SystemAndroid 7 (Nougat) My Question or Issue Hello! When I want to share a song to my Instagram Story, but there's no option for share via instagram storiesi’ve udpating both of the latest version o...

  • Newbie
  • Plan Premium Country Indonesia Device LG G5 SE Operating System Android 7 (Nougat)   My Question or Issue   Hello! When I want to share a song to my Instagram Story, but the...
  • 298 Views
  • 0 replies
  • 0 likes
  • Instagram
    Instagram Stories
    LG
    lg g5
    LG G5 Se
  • 298 Views
  • 0 replies
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Playlist bio

Is there a way to change or add a bio/description to a playlist through using your phone, Android specifically.

  • Visitor
  • Is there a way to change or add a bio/description to a playlist through using your phone, Android specifically.  
  • 294 Views
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  • 294 Views
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Imported Songs doesn't download on Mobile.

When I import one of my songs through Local Files on my desktop, it is playable but when I want download them onto my phone, it doesn't download. Anybody else have this problem?

  • Newbie
  • When I import one of my songs through Local Files on my desktop, it is playable but when I want download them onto my phone, it doesn't download. Anybody else have this problem?
  • 92 Views
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  • 92 Views
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Swipe to queue does not work

PlanPremium, studentCountry USADeviceiPhone XOperating SystemiOS 12.1.2 (latest version of Spotify installed) My Question or IssueThis occurs more often when I’m offline, but when I’m listening on my phone and swipe right on a song in my library to q...

  • Newbie
  • Plan Premium, student Country  USA Device iPhone X Operating System iOS 12.1.2 (latest version of Spotify installed)   My Question or Issue This occurs more often when I’m offline...
  • 651 Views
  • 0 replies
  • 2 likes
  • queue
    queue next
  • 651 Views
  • 0 replies
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Problems since downgrading to free

Since downgrading from premium several of my playlists were shortened. On my favorite playlist this happens to be 20 of the most recent songs added. The app also allows 3 of my stations to be played in order, with shuffle not being an option at all. ...

  • Regular
  • Since downgrading from premium several of my playlists were shortened . On my favorite playlist this happens to be 20 of the most recent songs added. The app also allows 3 of my stations to be playe...
  • Mstanley262
  • Regular
  • 132 Views
  • 3 replies
  • 0 likes
  • 132 Views
  • 3 replies
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Android

Hi, i got a question. Since the newest Update on my Android phone, the 'search song in playlist' - Bar disappeared. It Was above the playlist and below the shuffle Button. Now i have to go to the playlist settings and click on 'search in the playlist...

  • Newbie
  • Hi, i got a question.  Since the newest Update on my Android phone, the 'search song in playlist' - Bar disappeared. It Was above the playlist and below the shuffle Button. Now i have to go to ...
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

Scroll slider not grabbable since recent update

DeviceMate 20 Pro My Question or Issue Since a recent update the scroll bar/slider in the playlists doesn't work immediately: Old situation:Scroll down a bit so scroll bar becomes visible, grab and use slider on scrollbar.New situation:Scroll down a ...

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  • Music Fan
  •   Device Mate 20 Pro   My Question or Issue  Since a recent update the scroll bar/slider in the playlists doesn't work immediately:   Old situation: Scroll down a bit so s...
  • 208 Views
  • 0 replies
  • 1 likes
  • 208 Views
  • 0 replies
  • 1 likes

Playlist search and sort missing on my Android app

PlanPremiumCountryUnited StatesDeviceOnePlus 5TOperating SystemAndroid 8.1.0 My Question or Issue:An update changed the way you organizate and filter playlists and I was confused for like 2 weeks. I was just wondering if there is anyway that you can ...

  • Newbie
  • Plan Premium Country United States Device OnePlus 5T Operating System Android 8.1.0   My Question or Issue: An update changed the way you organizate and filter playlists and I was conf...
  • The_Steak_Guy
  • Newbie
  • 362 Views
  • 2 replies
  • 1 likes
  • Playlist
  • 362 Views
  • 2 replies
  • 1 likes

[radio] does not work

I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1 I can't play radio of a song or playlist. On the same account and desktop version on my laptop everything is fine. Only mobile app is the issue. I tri...

  • Newbie
  • I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1   I can't play radio of a song or playlist. On the same account and desktop version on my la...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Problem sorting playlist by newly added

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid 8.0.0 My Question or Issue The '' Sort by Recently Added '' feature is not working in a specific playlist, it happens only on the mobile.Playlist: https://open.spotify.com/u...

  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy J7 Prime Operating System Android 8.0.0   My Question or Issue   The '' Sort by Recently Added '' feature is not working in a sp...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Songs wont play

PlanPremiumCountry United statesDevice(Samsung Galaxy 9)Operating System Android My Question or Issue So I started to notice certain songs wont play, that used to play before. Everytime I select certain songs, and theres quite a few the more I look, ...

  • Newbie
  • Plan Premium Country  United states Device (Samsung Galaxy 9) Operating System  Android   My Question or Issue  So I started to notice certain songs wont play, that used...
  • 226 Views
  • 0 replies
  • 0 likes
  • Help
  • 226 Views
  • 0 replies
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Android stuck in portrait

PlanPremiumCountry USA DeviceLG V20Operating SystemAndroid Nougat My Question or IssueThe screen which displays the album art will not shift to landscape. It is always stuck in portrait. Any other screen within the app functions and rotates just as e...

  • Newbie
  • Plan Premium Country  USA  Device LG V20 Operating System Android Nougat   My Question or Issue The screen which displays the album art will not shift to landscape. It is alw...
  • 174 Views
  • 0 replies
  • 1 likes
  • 174 Views
  • 0 replies
  • 1 likes

Search does not work

PlanPremiumCountryUSDeviceNexus 6Operating SystemAndroid Oreo My Question or IssueThe search function in the Android mobile app has stopped working. After exhaustive searching and trying all suggested solutions, it continues to not work. Steps taken ...

  • Regular
  • Plan Premium Country US Device Nexus 6 Operating System Android Oreo   My Question or Issue The search function in the Android mobile app has stopped working. After exhaustive sea...
  • Noah
  • Spotify Star
  • 1081 Views
  • 16 replies
  • 0 likes
  • broken
    Search
  • 1081 Views
  • 16 replies
  • 0 likes

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