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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386131 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeLithuaniaDeviceHuawei LUA-L21Operating SystemAndroid 5.1 My Question or IssueFor a couple of weeks recently every time I've opened Spotify on my phone it was showing the message: "Sorry, something went wrong, try again later". So I decided to...
Plan Free Lithuania Device Huawei LUA-L21 Operating System Android 5.1 My Question or Issue For a couple of weeks recently every time I've opened Spotify on my phone it was show...
Community Legend
482 Views
1 replies
0 likes
of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueShortly after my screen fades to black the m...
of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Andro...
Community Legend
1003 Views
3 replies
1 likes
PlanPremiumDeviceOne Plus 5tOperating SystemAndroidMy Question or IssueMy songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an internet connection. I already tried redownloading the whole playlist ...
Plan Premium Device One Plus 5t Operating System Android My Question or Issue My songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an inter...
Community Legend
1039 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 9.0My Question or IssueMy phone is registered as a new device every day. Along with that, my downloaded songs keep disappearing and I have to redownload them every time. I don't know ...
Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 9.0 My Question or Issue My phone is registered as a new device every day. Along with that, my downloaded songs keep...
Community Legend
617 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using the daily mix for about the last 3 months. The issue I'm having is that they ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
Community Legend
399 Views
1 replies
0 likes
I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the card and bought a new one, but the problem repeate...
I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the...
Community Legend
386 Views
1 replies
0 likes
PlanPremiumCountryRomaniaDeviceSamsung Galaxy A8(2018); SM-A530FOperating SystemAndroid 9 My Question or IssueSpotify wouldn't play through Bluetooth on any device! I'm especially interested in having it working through my car's sound system.Example:...
Plan Premium Country Romania Device Samsung Galaxy A8(2018); SM-A530F Operating System Android 9 My Question or Issue Spotify wouldn't play through Bluetooth on any device! I'm espe...
Casual Listener
3289 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceXiaomi Mi 9Operating SystemAndroid 9 Miui 10.2 global My Question or IssueRecently playback of songs on Spotify only, produces terrible sound: distortions, crunches as if the internal speaker is broken. But there ar...
Plan Premium Country Netherlands Device Xiaomi Mi 9 Operating System Android 9 Miui 10.2 global My Question or Issue Recently playback of songs on Spotify only, produces terrible sou...
Newbie
7533 Views
4 replies
1 likes
Started happening in the last few weeks I haven't changed anything in that time. Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all the downloads are back as before. It's happening in the middl...
Started happening in the last few weeks I haven't changed anything in that time. Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all t...
Casual Listener
798 Views
3 replies
0 likes
PlanPremiumCountryWales, UK.DeviceOnePlus 5.Operating SystemAndroid 9. My Question or IssueSpotify starts downloading music then stops. Currently there is 1576 songs in a queue to be downloaded. Sometimes I open Spotify and it will download a few son...
Plan Premium Country Wales, UK. Device OnePlus 5. Operating System Android 9. My Question or Issue Spotify starts downloading music then stops. Currently there is 1576 songs in a que...
Casual Listener
603 Views
2 replies
0 likes
Hello, Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any playlist, library category, search result,... takes at least 20/30...
Hello, Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any pla...
Community Legend
3101 Views
2 replies
2 likes
PlanPremiumCountryUnited StatesDeviceSamsung Note 9Operating SystemAndroid 9HeadphonesBose 400 (Bluetooth) My Question or IssueSound gets cut off randomly, even when playing music in Offline Mode. I've tried and deleting cache to see if that helps, b...
Plan Premium Country United States Device Samsung Note 9 Operating System Android 9 Headphones Bose 400 (Bluetooth) My Question or Issue Sound gets cut off randomly, even when play...
Community Legend
474 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemEMUI 9.0.0, Android vers 9 My Question or IssueSince the last 2 updates, I cannot skip tracks using Bluetooth from the steering wheel when using a Huawei P20 Pro. Spotify updated to 8.5.10.774 b...
Plan Premium Country UK Device Huawei P20 Pro Operating System EMUI 9.0.0, Android vers 9 My Question or Issue Since the last 2 updates, I cannot skip tracks using Bluetooth from the...
Newbie
815 Views
1 replies
3 likes
PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 10 Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Only way I can find to fix it is uninstalling and reinstalling. This works fo...
Plan Premium Country UK Device Pixel 2 XL Operating System Android 10 Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Onl...
253 Views
0 replies
0 likes
PlanPremiumDeviceOneplus 6Operating SystemAndroid 9, OxygenOS 9 My Question or IssueI have a saved album which some of it's songs are liked (so they will be in the liked songs list) and some are not.Sometimes I want to play the full album, including ...
Plan Premium Device Oneplus 6 Operating System Android 9, OxygenOS 9 My Question or Issue I have a saved album which some of it's songs are liked (so they will be in the liked songs li...
337 Views
0 replies
0 likes
PlanPremium CountryIndonesia DeviceRedmi Note 5 Pro Operating SystemAndroid Pie (9) My Question or IssueHello spotify forum, I'm a long time spotify subscriber. But recently (2-3 months ago) the app on mobile is really annoyed. As the title said, sor...
Plan Premium Country Indonesia Device Redmi Note 5 Pro Operating System Android Pie (9) My Question or Issue Hello spotify forum, I'm a long time spo...
412 Views
0 replies
0 likes
Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can someone help me?
Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can s...
Spotify Legend
402 Views
1 replies
0 likes
When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth devices my car and headsets that I'm using the gal...
When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth...
Casual Listener
541 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi Mi A2Operating SystemAndroid 9 (Android One) My Question or IssueHi, I was trying to hear a band that my friend told me it was very nice. I searched for the band's name and entered they profile, then I clicked in ...
Plan Premium Country Brazil Device Xiaomi Mi A2 Operating System Android 9 (Android One) My Question or Issue Hi, I was trying to hear a band that my friend told me it was v...
Spotify Legend
690 Views
6 replies
0 likes
PlanPremium CountryIreland DeviceHuawei P20 Operating SystemOS 9 Kirin 970 IssueI have noticed that for artists with a small number of songs, when pressing “shuffle” that the same song repeats. This is occurring on the Huawei P20 device, not sure if ...
Plan Premium Country Ireland Device Huawei P20 Operating System OS 9 Kirin 970 Issue I have noticed that for artists with a small number of songs, when pressi...
Spotify Legend
720 Views
4 replies
0 likes
