Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67059 Views
68 replies
26 likes

67059 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28919 Views
5 replies
0 likes

28919 Views
5 replies
0 likes

Spotify not playing downloaded playlists on my car stereo

PlanPremiumCountryUSADeviceEonon GA2178 Operating SystemAndriod 9My Question or IssueI have a car stereo that runs on android 9. I downloaded spotify on it and the app works fine most of the time. The issue I have is that it plays my downloaded playl...

RoGo64
Visitor
Plan Premium Country USA Device Eonon GA2178 Operating System Andriod 9 My Question or Issue I have a car stereo that runs on android 9. I downloaded spotify on it and the app works fi...
2019-09-01 3:31:40 PM
296 Views
0 replies
0 likes
Offline Android
Offline playlists unavailable

296 Views
0 replies
0 likes

Solved!!Superuser Contribution Random play with daily mix

Hello, It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the double arrows. And even when I find it, it is gray and I can't ...

Agemahpla
Casual Listener
Hello, It has been a few week since I have got issues with daily mix. In fact, the songs just play randomly. I have been trying to stop it by going into the parameter without finding the doubl...
2019-08-30 8:38:27 AM
2019-09-01 3:02:49 PM
Daisy
Spotify Legend
1878 Views
5 replies
0 likes

1878 Views
5 replies
0 likes

Spotify Playlists are bleep and keep on changing order

PlanPremiumCountryUkDeviceAll My Question or IssueMy playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a random order from said album. To fix, everytime I open the playlist if I've p...

MouldyGoldie
Casual Listener
Plan Premium Country Uk Device All My Question or Issue My playlists keep changing order. All albums in my playlists are going back to front, and then the songs seem to play in a rando...
2019-09-01 11:19:58 AM
481 Views
0 replies
0 likes
order
Playlists

481 Views
0 replies
0 likes

Home album artwork is weird

PlanPremiumCountry Device Operating System My Question or IssueHome album artworks are too big! How to solve it?? Let me know the solution. Thanks.

sihyun359
Music Fan
Plan Premium Country Device Operating System My Question or Issue Home album artworks are too big! How to solve it?? Let me know the solution. Thanks.
2019-09-01 6:04:57 AM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

"Play on Spotify"

Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioSaavn -a music streaming app in India is showing tha...

Ompant
Casual Listener
Why "play on spotify" button is not present on Instagram. I have tried to uninstall and reinstall Spotify and Instagram both.even I had sacrificed my downloads after resetting my phone. Although JioS...
2019-09-01 2:30:52 AM
2019-09-01 4:47:32 AM
Noah
Spotify Star
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Songs stop after 30 seconds and move on to next song

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

KatieA52
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, ...
2019-08-28 9:36:50 PM
2019-09-01 4:26:54 AM
KatieA52
Casual Listener
1793 Views
4 replies
1 likes

1793 Views
4 replies
1 likes

Superuser Contribution Can't share to instagram story

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI can't share music to my instagram story and I've never had the option to. I am doing everything correctly, I have tried clearing cache and reinstalling both app...

Heartkinz17
Regular
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue I can't share music to my instagram story and I've never had the option to. I ...
2019-07-09 6:41:10 PM
2019-08-31 9:14:42 PM
Heartkinz17
Regular
755 Views
2 replies
0 likes

755 Views
2 replies
0 likes

Solved!! Shuffle persists beyond current playlist

PlanPremiumCountry Device(Moto G6) My Question or IssueI've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if I shuffle all my liked songs, and then decide to play an album(expecting it to play sequentia...

trashbandit
Casual Listener
Plan Premium Country Device (Moto G6) My Question or Issue I've recently noticed that shuffling a playlist essentially turns on shuffle for the whole app. So if ...
2019-08-31 3:48:48 AM
2019-08-31 7:33:06 PM
Noah
Spotify Star
701 Views
3 replies
0 likes

701 Views
3 replies
0 likes

Nothing seems to work?

Android My Question or IssueMost things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?

Spoonofslurry
Casual Listener
Android My Question or Issue Most things won't play at all, the one's that do play stop after 10 seconds. The web player won't load. I reinstalled, restarted phone etc. Any ideas?
2019-08-31 2:49:05 AM
2019-08-31 6:46:39 PM
Noah
Spotify Star
450 Views
3 replies
0 likes

450 Views
3 replies
0 likes

Spotify on Note 10/ Frontier s3

Plan Premium swedenCountry swedenDeviceNote 10/Frontier s3Operating SystemAndroid My Question or Issue cant download spotify from the store on the watch, i guess there is no support yet to get spotify to work on the Frontier s3 when its connectet to ...

Jayzzon
Visitor
Plan Premium sweden Country sweden Device Note 10/Frontier s3 Operating System Android My Question or Issue cant download spotify from the store on the watch,...
2019-08-29 1:15:23 PM
2019-08-31 8:40:40 AM
Noah
Spotify Star
661 Views
1 replies
0 likes

661 Views
1 replies
0 likes

UI takes a long time to load when app is freshly opened

PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...

Gandalf-el-Brown
Casual Listener
Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo) My Question or Issue When I open the spotify app on my phone and go to a p...
2019-08-22 12:04:41 AM
2019-08-31 2:15:24 AM
osornios
Spotify Star
659 Views
1 replies
2 likes

659 Views
1 replies
2 likes

Spotify keeps skipping or pausing songs on Samsung J3

My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over the last few days, to the point that the app is co...

ErikPardos
Newbie
My Spotify app on my Samsung Galaxy J3 has recently started constantly pausing or skipping to random other songs in the playlist when I'm listening to it on the go. It seems to have gotten worse over...
2019-08-29 11:29:13 AM
2019-08-31 1:55:42 AM
osornios
Spotify Star
516 Views
1 replies
0 likes

516 Views
1 replies
0 likes

Spotify Android App Live Wallpaper

For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for specifically is for the song Ritual by Rita Ora, Tiesto, a...

SterlingAesir
Visitor
For the moving backgrounds/videos that accompany certain songs on the Android app, is there a way to save these looped images so that they can be used as a wallpaper? The one I am looking for...
2019-08-29 10:22:54 PM
2019-08-31 1:50:16 AM
osornios
Spotify Star
1964 Views
1 replies
0 likes

1964 Views
1 replies
0 likes

Cant download songs on my device.

Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.

Asyax
Visitor
Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.
2019-08-30 8:09:22 PM
2019-08-31 1:47:11 AM
osornios
Spotify Star
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Solved!! App not working following restart

PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....

phil437
Casual Listener
Plan Premium Country UK Device Honor 9 Lite Operating System Android 92 My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...
2019-08-30 10:21:10 AM
2019-08-30 12:15:50 AM
Noah
Spotify Star
2200 Views
3 replies
0 likes
Android 9
App closing
App doesn’t work
log
Log in problem

2200 Views
3 replies
0 likes

Superuser Contribution [Android] Night mode not displaying when sharing to Facebook Messenger

Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page that comes up shows the old Messenger design. This doesn't happen with any oth...

Greigybear
Regular
Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page ...
2019-05-06 7:19:54 PM
2019-08-30 2:03:26 PM
Greigybear
Regular
2035 Views
7 replies
0 likes
Android
Spotify

2035 Views
7 replies
0 likes

Spotify won't pause music when the phone's locked

Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+OS: Android 9So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall the app." Geee thanks. Though I wouldn't blame you if it worked f...

SpeedRunHunter
Casual Listener
Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+ OS: Android 9 So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall t...
2019-08-29 10:18:20 PM
2019-08-30 7:39:53 AM
SpeedRunHunter
Casual Listener
658 Views
1 replies
0 likes
pause
Reporting an issue
Spotify won't pause

658 Views
1 replies
0 likes

The new update is a confusing mess

This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to your library? Out the window. The way things are se...

brendan2511
Newbie
This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to ...
2019-06-13 3:41:23 PM
2019-08-29 11:59:21 PM
smiff1985
Visitor
3807 Views
14 replies
52 likes

3807 Views
14 replies
52 likes

Widget removal explanation?

It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wondering if the people you have working costumer relati...

Svampmoln
Casual Listener
It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wonde...
2019-08-28 8:27:51 AM
2019-08-29 8:32:49 PM
Loxer
Community Legend
1658 Views
4 replies
4 likes
Explanation
Removal
Widget

1658 Views
4 replies
4 likes

Solved!! Android Local Files - Only Some of them transfer

PlanPremiumOperating SystemWin 10 / Android Alright, so when I attempt to copy local files from my PC to my phone, only some of them transfer. I have ensured that these files are mp3s. I have been able to transfer these exact files in the past (my sd...

mr_miniclipper
Casual Listener
Plan Premium Operating System Win 10 / Android Alright, so when I attempt to copy local files from my PC to my phone, only some of them transfer. I have ensured that these files are mp3s....
2019-08-28 4:54:08 PM
2019-08-29 9:54:01 AM
Loxer
Community Legend
757 Views
3 replies
0 likes

757 Views
3 replies
0 likes

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