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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
377642 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry ItalyDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueI have a premium plan and I have my offline songs downloaded on my sd card.I've recently updated my phone's operating system to Android Pie, now when I tur...
Plan Premium Country Italy Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue I have a premium plan and I have my offline songs downloaded on my sd card...
Music Fan
1727 Views
5 replies
17 likes
Planold account (this is german and says import music) new account (no button at all there)PremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Hey there, I am kinda confused. I used to use a friends spotify accoun...
Plan old account (this is german and says import music) new account (no button at all there) Premium Country Germany Device Samsung Galaxy S8 Operating System Android My...
455 Views
0 replies
0 likes
On radio but it does not give me the option to thumbs down an artist and song? Real annoying. PlanPremiumCountry USADevicePixel 2XLOperating SystemAndroid
On radio but it does not give me the option to thumbs down an artist and song? Real annoying. Plan Premium Country USA Device Pixel 2XL Operating System Android
Visitor
9224 Views
9 replies
4 likes
PlanPremiumCountryUKDeviceHonour 4x and Huawei P20Operating SystemAndroidMy Question or IssueMy old Honour 4x successfuly switches to car view when connected to my car's bluetooth but my Huawei P20 does not. The car bluetooth is provided by a 3rd par...
Plan Premium Country UK Device Honour 4x and Huawei P20 Operating System Android My Question or Issue My old Honour 4x successfuly switches to car view when connected to my car's bluetooth b...
Casual Listener
1451 Views
2 replies
2 likes
PlanFreeLithuaniaDeviceHuawei LUA-L21Operating SystemAndroid 5.1 My Question or IssueFor a couple of weeks recently every time I've opened Spotify on my phone it was showing the message: "Sorry, something went wrong, try again later". So I decided to...
Plan Free Lithuania Device Huawei LUA-L21 Operating System Android 5.1 My Question or Issue For a couple of weeks recently every time I've opened Spotify on my phone it was show...
Community Legend
478 Views
1 replies
0 likes
of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueShortly after my screen fades to black the m...
of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Andro...
Community Legend
989 Views
3 replies
1 likes
PlanPremiumDeviceOne Plus 5tOperating SystemAndroidMy Question or IssueMy songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an internet connection. I already tried redownloading the whole playlist ...
Plan Premium Device One Plus 5t Operating System Android My Question or Issue My songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an inter...
Community Legend
1030 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 9.0My Question or IssueMy phone is registered as a new device every day. Along with that, my downloaded songs keep disappearing and I have to redownload them every time. I don't know ...
Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 9.0 My Question or Issue My phone is registered as a new device every day. Along with that, my downloaded songs keep...
Community Legend
613 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using the daily mix for about the last 3 months. The issue I'm having is that they ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
Community Legend
395 Views
1 replies
0 likes
I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the card and bought a new one, but the problem repeate...
I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the...
Community Legend
383 Views
1 replies
0 likes
PlanPremiumCountryRomaniaDeviceSamsung Galaxy A8(2018); SM-A530FOperating SystemAndroid 9 My Question or IssueSpotify wouldn't play through Bluetooth on any device! I'm especially interested in having it working through my car's sound system.Example:...
Plan Premium Country Romania Device Samsung Galaxy A8(2018); SM-A530F Operating System Android 9 My Question or Issue Spotify wouldn't play through Bluetooth on any device! I'm espe...
Casual Listener
3274 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceXiaomi Mi 9Operating SystemAndroid 9 Miui 10.2 global My Question or IssueRecently playback of songs on Spotify only, produces terrible sound: distortions, crunches as if the internal speaker is broken. But there ar...
Plan Premium Country Netherlands Device Xiaomi Mi 9 Operating System Android 9 Miui 10.2 global My Question or Issue Recently playback of songs on Spotify only, produces terrible sou...
Newbie
7500 Views
4 replies
1 likes
Started happening in the last few weeks I haven't changed anything in that time. Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all the downloads are back as before. It's happening in the middl...
Started happening in the last few weeks I haven't changed anything in that time. Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all t...
Casual Listener
788 Views
3 replies
0 likes
PlanPremiumCountryWales, UK.DeviceOnePlus 5.Operating SystemAndroid 9. My Question or IssueSpotify starts downloading music then stops. Currently there is 1576 songs in a queue to be downloaded. Sometimes I open Spotify and it will download a few son...
Plan Premium Country Wales, UK. Device OnePlus 5. Operating System Android 9. My Question or Issue Spotify starts downloading music then stops. Currently there is 1576 songs in a que...
Casual Listener
594 Views
2 replies
0 likes
Hello, Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any playlist, library category, search result,... takes at least 20/30...
Hello, Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any pla...
Community Legend
3093 Views
2 replies
2 likes
PlanPremiumCountryUnited StatesDeviceSamsung Note 9Operating SystemAndroid 9HeadphonesBose 400 (Bluetooth) My Question or IssueSound gets cut off randomly, even when playing music in Offline Mode. I've tried and deleting cache to see if that helps, b...
Plan Premium Country United States Device Samsung Note 9 Operating System Android 9 Headphones Bose 400 (Bluetooth) My Question or Issue Sound gets cut off randomly, even when play...
Community Legend
467 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemEMUI 9.0.0, Android vers 9 My Question or IssueSince the last 2 updates, I cannot skip tracks using Bluetooth from the steering wheel when using a Huawei P20 Pro. Spotify updated to 8.5.10.774 b...
Plan Premium Country UK Device Huawei P20 Pro Operating System EMUI 9.0.0, Android vers 9 My Question or Issue Since the last 2 updates, I cannot skip tracks using Bluetooth from the...
Newbie
795 Views
1 replies
3 likes
PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 10 Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Only way I can find to fix it is uninstalling and reinstalling. This works fo...
Plan Premium Country UK Device Pixel 2 XL Operating System Android 10 Spotify will work normally, and then when I change album/track it will no longer connect to my device (HEOS). Onl...
246 Views
0 replies
0 likes
PlanPremiumDeviceOneplus 6Operating SystemAndroid 9, OxygenOS 9 My Question or IssueI have a saved album which some of it's songs are liked (so they will be in the liked songs list) and some are not.Sometimes I want to play the full album, including ...
Plan Premium Device Oneplus 6 Operating System Android 9, OxygenOS 9 My Question or Issue I have a saved album which some of it's songs are liked (so they will be in the liked songs li...
326 Views
0 replies
0 likes
PlanPremium CountryIndonesia DeviceRedmi Note 5 Pro Operating SystemAndroid Pie (9) My Question or IssueHello spotify forum, I'm a long time spotify subscriber. But recently (2-3 months ago) the app on mobile is really annoyed. As the title said, sor...
Plan Premium Country Indonesia Device Redmi Note 5 Pro Operating System Android Pie (9) My Question or Issue Hello spotify forum, I'm a long time spo...
410 Views
0 replies
0 likes
