Help Wizard

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Please see below the most popular frequently asked questions.

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Die App stürzt oft ab

Die App stürzt oft ab

Ich hab gerade viele Posts gelesen, in denen die App gerne mal zufällig abstürzt. Ich weiß mittlerweile was das verursacht, und zwar wenn ich auf die untere leiste klicke um zum fenster zu kommen, welches lied gespielt wird. Dann hängt sich spotify auf. Ich freu mich auf die Antworten

1 Reply

Hey @Americo,


Welcome to the Community. Hope you don't mind our reply in English.


We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


If you're still having trouble, could you let us know the exact version of Spotify?


Looking forward to your reply 🙂

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