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Spotify extreme slowness

Spotify extreme slowness

Plan

Premium

Country

Spain

Device

Huawei P20 lite

Operating System

Android 8.1 - EMUI

 

My Question or Issue

I don't know why the **bleep** my Huawei's Spotify goes EXTREMELY SLOW

I tried to erase the cache, reinstalling the app, formatting all device and there is no way. I paid for nothing. The app also gets unresponsive and laggy. For opening playlists it lasts in many cases up to 2 minutes (if doesn't get unresponsive on the try)

Can somebody help me???!!?

Screenshot_20190623-121359.jpg
Reply
1 Reply

Hey @Markitospower24,

 

Thanks for coming to the Community to search for a solution! Sorry for the belatedd reply. 

 

If the app is loading too slow, you can use these steps:

 

  1. Do a clean reinstall.
  2. Enable Permissions for Spotify: Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.
  3. Check if Spotify is not selected for battery optimization: Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.
  4. Restart the phone.

We hope that helps 🙂

 

PetyaModerator
 
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