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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397185 Views

547 replies

35 likes

Account
Free
  • 397185 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8494 Views

0 replies

7 likes

  • 8494 Views
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  • 7 likes

Superuser Contribution New feature or a bug? Add complete album / multiple tracks to playlist

PlanPremium Family PlanCountryGermany DeviceOnePlus 6TOperating SystemAndroid 9 My Question or Issue I regularly added whole Albums or EPs (=multiple tracks) to a playlist, but this feature seems to be no longer available in the current Android app? ...

Regular

Plan Premium Family Plan Country Germany   Device OnePlus 6T Operating System Android 9   My Question or Issue   I regularly added whole Albums or EPs (=multiple tracks) to...

Katerina

Spotify Legend

601 Views

2 replies

3 likes

  • 601 Views
  • 2 replies
  • 3 likes

Superuser Contribution SD card storage location no longer an option

PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueUntil this week I have had my downloaded music stored on my SD card but as of Monday (23rd September) this no longer appears as an option. It's using up all the...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue Until this week I have had my downloaded music stored on my SD card but as of Monday...

Katerina

Spotify Legend

3893 Views

6 replies

1 likes

  • 3893 Views
  • 6 replies
  • 1 likes

Discography out of order

Across multiple Android devices & Chromebook Since the last update, the discography for some artists has the albums out of order. This is very frustrating.

Casual Listener

Across multiple Android devices & Chromebook   Since the last update, the discography for some artists has the albums out of order. This is very frustrating.  

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Can't see downloaded songs in new playlist view

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueWhen I used to go to an album which I had songs from it in some of my own playlists which I had locally downloaded on my phone, I would see a small green...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android 9 Pie   My Question or Issue When I used to go to an album which I had songs from it in some of my own pla...

AndrewRobs01

Composer

412 Views

1 replies

2 likes

  • 412 Views
  • 1 replies
  • 2 likes

Solved!! Hijacked

Okay, you I regular listen to Spotify, and today I opened it I clicked on one of my playlist and it started playing a different song that I've never listened to and everytime I click back on one of my songs it reroute me to that song every like 6 to ...

Casual Listener

Okay, you I regular listen to Spotify, and today I opened it I clicked on one of my playlist and it started playing a different song that I've never listened to and everytime I click back on one of m...

Hungryminow

Casual Listener

1178 Views

4 replies

0 likes

Connect
Hijacked
  • 1178 Views
  • 4 replies
  • 0 likes

Spotify starts to play automatically whenever connected to Bluetooth.

Anyone else having problems after the recent update with Spotify automatically playing music as soon as any bluetooth connection is established? It is really annoying!

Newbie

Anyone else having problems after the recent update with Spotify automatically playing music as soon as any bluetooth connection is established? It is really annoying!

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Pop up ads on android app with premium subscription!?

PlanPremiumCountryUkDeviceHonor 9Operating SystemAndroid Oreo My Question or IssueI pay for premium but I'm being shown ads. I'm not particularly happy about this. Over the past month I have had three or four so far, some for new albums but today I g...

Roadie

Plan Premium Country Uk Device Honor 9 Operating System Android Oreo   My Question or Issue I pay for premium but I'm being shown ads. I'm not particularly happy about this. Ove...

GenuineCucumber

Regular

1264 Views

2 replies

1 likes

Premium
  • 1264 Views
  • 2 replies
  • 1 likes

Multiple songs from the same artist wont play

PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating system Android Oreo My Question or Issue I have a playlist with over 1000 songs in it some artist imagine dragons for example has 50+ songs ordered in artist format but will only play about 10-20 wh...

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy 8 Operating system  Android Oreo   My Question or Issue  I have a playlist with over 1000 songs in it some artist imagine d...

385 Views

0 replies

2 likes

  • 385 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Songs from the same artist won't play

PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating system Android Oreo My Question or IssueMany songs from the same artist will not play one after the other even when sorted into artist order

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy 8 Operating system  Android Oreo   My Question or Issue Many songs from the same artist will not play one after the other even ...

Ethanpye

Casual Listener

1087 Views

3 replies

0 likes

  • 1087 Views
  • 3 replies
  • 0 likes

Album art zoom-in

PlanPremiumCountry DeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueWhat happened to the ability to zoom-in on album art in the Android app?

Casual Listener

Plan Premium Country   Device OnePlus 6t Operating System Android 9   My Question or Issue What happened to the ability to zoom-in on album art in the Android app?  

Beltane575xx

Roadie

4418 Views

5 replies

7 likes

  • 4418 Views
  • 5 replies
  • 7 likes

No Radio Option on Spotify Mobile

PlanFreeCountryUnited StatesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueOn my Spotify mobile app, I don't have the option in my context menu to go to playlist radio. I recently saw that the radio feature was re-added...

Casual Listener

Plan Free Country United States Device Samsung Galaxy s7 Edge Operating System Android 8.0.0   My Question or Issue On my Spotify mobile app, I don't have the option in my context menu...

Yoshim3to

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Bluetooth suddenly stopped working

Xiaomi mi-5s - MIUI 9Bose AE2 soudlink I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIFY is the ONLY application impacted so it's not device related....

Visitor

Xiaomi mi-5s - MIUI 9 Bose AE2 soudlink   I've the same setup since 3 years and never i had this problem. Bluetooth have suddenly stopped working but music is still playing on the app. SPOTIF...

AndrewRobs01

Composer

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music suddenly stops when screen is off

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10EOperating SystemAndroid My Question or IssueI have seen other posts on this forum with the same issue but with no answers to them, and I am having the exact same issue. My issue is that my musi...

Music Fan

Plan Premium Country United States  Device Samsung Galaxy S10E Operating System Android   My Question or Issue I have seen other posts on this forum with the same issue but with n...

Katerina

Spotify Legend

5780 Views

4 replies

2 likes

  • 5780 Views
  • 4 replies
  • 2 likes

Superuser Contribution Interrupting songs

PlanPremiumCountryUnited statesDeviceSamsung Galaxy 9 My Question or IssueWhenever I start to listen to music or even when I am offline and have the app closed, playlists and songs that I didn't listen to suddenly pop up and suddenly interrupt other ...

Casual Listener

Plan Premium Country United states Device Samsung Galaxy 9   My Question or Issue Whenever I start to listen to music or even when I am offline and have the app closed, playlists and son...

Petya

Community Legend

1019 Views

4 replies

0 likes

  • 1019 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music (even downloaded) just stops

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueWhen I Play music, no matter how my internet connection is or i have downloaded the track, it suddenly stops but it's not Paused. Sometimes it continues...

Casual Listener

  Plan Premium Country Germany Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue When I Play music, no matter how my internet connection is or i have...

Petya

Community Legend

571 Views

1 replies

0 likes

Android 9
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify logs out, says ‘offline’ and deletes downloads when logged back in

PlanPremium (Family Plan)CountryAustraliaDeviceGalaxy S10Operating SystemAndroid 9 ‘Pie’ My Question or IssueHey everyone, first timer here so bear with me. I’ve been using the Spotify Family Plan with my family as per normal for about a year. Lately...

Visitor

Plan Premium (Family Plan) Country Australia Device Galaxy S10 Operating System Android 9 ‘Pie’    My Question or Issue Hey everyone, first timer here so bear with me🙈.   ...

Petya

Community Legend

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song keeps pausing and playing on it's own when I start the app

I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android. For the past few days my Spotify has been acting funny. I mean that when I plug in my earphones and try to listen to the songs the song keeps on...

Casual Listener

I'm an extremely satisfied Spotify listener and my device is OPPO A3s and my operating system is Android.  For the past few days my Spotify has been acting funny. I mean that when I plug in my ...

Petya

Community Legend

1192 Views

4 replies

0 likes

  • 1192 Views
  • 4 replies
  • 0 likes

Superuser Contribution Android App stürzt ab

Hallo zusammen,seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann.Ich habe sie bereits deinstalliert, Cache gelöscht etc...

Visitor

Hallo zusammen, seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann. ...

Petya

Community Legend

2103 Views

1 replies

0 likes

  • 2103 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Downloaded Songs stay for OFFLINE USE only for 24 hours

Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. Every morning, all the songs are removed and downloaded through WiFi au...

Newbie

Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium).    The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. ...

Petya

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after a few secounds

PlanPremiumCountrySwedenDeviceHTCOperating Sys Android My Question or IssueSpotify stops after a few secounds on my mobile, when using my computer it works fine. I've re installed the app two times without solving the issue. Problem stared yeasterday...

Visitor

Plan Premium Country Sweden Device HTC Operating Sys  Android   My Question or Issue Spotify stops after a few secounds on my mobile, when using my computer it works fine. I've re...

Petya

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes