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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7119 Views

0 replies

7 likes

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Solved!!Superuser Contribution Music pauses when screen is off

None of the below information is PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 9My Question or IssueWhen i lock my phone screen the music pauses, and will start playing again if I tap the screen. Seems to work fine when pho...

Newbie

None of the below information is  Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 9 My Question or Issue When i lock my phone screen the music pauses, a...

Guido

Spotify Legend

2196 Views

1 replies

1 likes

  • 2196 Views
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  • 1 likes

Superuser Contribution Can't connect to chromecast on some albums

I can't get connection to my chromecast on some albums while I can get connection on other albums. I'm running android on a Huawei phone. Can someone help me out please?

Casual Listener

I can't get connection to my chromecast on some albums while I can get connection on other albums.    I'm running android on a Huawei phone.    Can someone help me out please?...

Peter

Spotify Legend

1158 Views

4 replies

1 likes

  • 1158 Views
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Superuser Contribution Hate update

PlanPremiumCountryUnited StatesDeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI understand that the new update helped the free users. But what about the ones of us that pay for a Premium account? Spotify is ...

Newbie

  Plan Premium Country United States Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I understand that the new update helped ...

kmalone43

Newbie

683 Views

2 replies

4 likes

  • 683 Views
  • 2 replies
  • 4 likes

Superuser Contribution Storage on SD card

PlanPremiumCountryGERDevicesonyOperating SystemAndroid 9 My Question or IssueSince last Spotify Update I can't swap my storage place to my SD-cardOnly got the "Log out" butten under "Other" no storage since I've got 3.3k songs on my SD card it kinda ...

Casual Listener

  Plan Premium Country GER Device sony Operating System Android 9   My Question or Issue Since last Spotify Update I can't swap my storage place to my SD-card Only got the "Lo...

Katerina

Spotify Legend

707 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Sharing to Instagram Story Not Working on Google pixel 2 XL

PlanPremiumCountryIndonesiaDeviceGoogle pixel 2 XLOperating SystemAndroid PieSpotify Version :8.5.12.758My Question or IssueGreetings Everyone, I can't share my Spotify to Instagram stories, already reinstall both of them, also delete the caches,none...

Newbie

  Plan Premium Country Indonesia Device Google pixel 2 XL Operating System Android Pie Spotify Version : 8.5.12.758 My Question or Issue Greetings Everyone, I can't share my Spotify ...

Katerina

Spotify Legend

1257 Views

1 replies

0 likes

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Superuser Contribution Cant find spotify app on gear fit 2 pro galaxy app store

PlanPremiumCountryIsraelDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueCant find spotify app on gear fit 2 pro galaxy app store.

Casual Listener

  Plan Premium Country Israel Device OnePlus 6 Operating System Android Oreo   My Question or Issue Cant find spotify app on gear fit 2 pro galaxy app store.  

Katerina

Spotify Legend

735 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Connect / Local Files

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid My Question or IssueCan someone please tell me whether I should be able to use spotify connect to play local files to a sonos? Local files work on my phone, but when I switch to my Play 3 it...

Casual Listener

Plan Premium Country UK Device Samsung S8 Operating System Android   My Question or Issue Can someone please tell me whether I should be able to use spotify connect to play local files...

jsannn

Community Legend

608 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs randomly stop and app plays a "Hype playlist" I never listened to

PlanPremiumCountryGermnayDeviceRedmi Note 7 & Samsung J5Operating SystemAndroid My Question or IssueI have two smartphones which I am using (work related) and when I am using one phone to listen to a selected song or playlist or album and Spotify is ...

Casual Listener

Plan Premium Country Germnay Device Redmi Note 7 & Samsung J5 Operating System Android   My Question or Issue I have two smartphones which I am using (work related) and when I am u...

-Max-

Casual Listener

923 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution All Saved Albums Added to Liked Playlist

PlanPremiumCountryUnited States DeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello, I'm a fairly new user of Spotify premium. When I first started I was mildly disappointed that you couldn't like individual songs from saved/liked a...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy Operating System Android   My Question or Issue Hello, I'm a fairly new user of Spotify premium.  When I first sta...

HopelessUser

Regular

761 Views

3 replies

0 likes

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Superuser Contribution Can't go back to playlist while trial offer advertisement is displayed

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click on dismiss, I'm taken to the player and unable to a...

Newbie

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click ...

Katerina

Spotify Legend

359 Views

1 replies

0 likes

Android
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Superuser Contribution Widget size

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widget and searching all through my phone to find it in ...

Casual Listener

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widge...

MichaelBaker

Casual Listener

973 Views

2 replies

1 likes

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Superuser Contribution Unable to use Spotfy and Hulu app on my old android phone

I have an old android phone and trying to use Hulu and Spotify app on my android phone, I spoke with Hulu Customer Service they said need to upgrade android, I am looking for a solution from Spotify Customer Service Team, Will you help me? Plan Premi...

Newbie

I have an old android phone and trying to use Hulu and Spotify app on my android phone, I spoke with Hulu Customer Service they said need to upgrade android, I am looking for a solution from Spotify ...

Donreff

Visitor

785 Views

2 replies

1 likes

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Superuser Contribution Spotify plays for 5secs then skip for pixel 2

PlanPremiumCountryPhilippinesDevicePixel 2 My Question or IssueHi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for 5secs again repeatedly. I've searched the blog but can't find any working soluti...

Newbie

  Plan Premium Country Philippines Device Pixel 2   My Question or Issue Hi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for ...

Peter

Spotify Legend

927 Views

1 replies

1 likes

Bug Playlist
bugs
Problem with playing songs
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Superuser Contribution Spotify Automatically organizing playlists..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSeems like one of the new "features" of spotify is automatically reorganizing the order of yo...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Seems l...

MafeG

Spotify Legend

3886 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution Spotify App won't play any songs / skips certain songs.

PlanPremiumCountryPhilippinesDeviceNokia 8Operating SystemAndroid Version 9Spotify Version8.5.12.758 My Question or IssueI already contacted SpotifyCares using Twitter and they still haven't responded. I'm having issues on my app. It plays songs but ...

Casual Listener

  Plan Premium Country Philippines Device Nokia 8 Operating System Android Version 9 Spotify Version 8.5.12.758     My Question or Issue I already contacted SpotifyCares ...

Peter

Spotify Legend

586 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs won't play

Hey Guys,My spotify on android won't play songs suddenly. I've tried uninstalling and clearing cache already, but it still won't play anything.

Newbie

Hey Guys, My spotify on android won't play songs suddenly. I've tried uninstalling and clearing cache already, but it still won't play anything.

Peter

Spotify Legend

522 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issues with latest update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHaving real problems since the latest update forced on us. My music library is unusable. I us...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Having ...

Peter

Spotify Legend

1747 Views

2 replies

2 likes

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Superuser Contribution Spotify Apps won't stream

My Spotify won't play anything online but it can play downloaded songs just fine. Online songs won't play in both my phone and my PC, but somehow the Spotify web player can stream online songs just fine. So my guess would be that the Spotify app itse...

Casual Listener

 My Spotify won't play anything online but it can play downloaded songs just fine. Online songs won't play in both my phone and my PC, but somehow the Spotify web player can stream online songs ...

Peter

Spotify Legend

1227 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay of downloaded albums doesn't work

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...

Regular

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?  An...

Toi_Toi

Regular

1722 Views

4 replies

0 likes

autoplay
Download Playlists
filtering
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  • 4 replies
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Superuser Contribution Spotify Skipping some songs 3-10 secs after playing

PlanPremiumCountryPhilippinesDeviceLGV40 ThinQOperating System(Android Pie) My Question or IssueI was using the Spotify App for my other deviceAnd not experienced this way. Was using the same Android Pie version with my Xiaomi Pocophone F1However thi...

Casual Listener

Plan Premium Country Philippines Device LGV40 ThinQ Operating System (Android Pie)   My Question or Issue I was using the Spotify App for my other device And not experienced this way....

martin1_navarro

Casual Listener

1988 Views

5 replies

0 likes

  • 1988 Views
  • 5 replies
  • 0 likes