Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14523 Views
  • 54 replies
  • 17 likes
  • 14523 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864455 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864455 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23284 Views
  • 3 replies
  • 0 likes
  • 23284 Views
  • 3 replies
  • 0 likes

Daily mix only in one language

PlanFreeCountryIsraelDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueHi, im speaking 2 languages, and i've added singers and songs to my favourites feom both languages. However, i always get 4 daily mixes which one of them is comp...

  • Newbie
  • Plan Free Country Israel Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Hi, im speaking 2 languages, and i've added singers and songs to my favourites feom b...
  • dinomight
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! No discover weekly this Monday??

Plan PremiumCountrySwitzerland DeviceSamsung Galaxy 8Operating System Android 9 My Question or IssueNo discover weekly this Monday??

  • Casual Listener
  • Plan Premium Country Switzerland  Device Samsung Galaxy 8 Operating System  Android 9   My Question or Issue No discover weekly this Monday??
  • dinomight
  • Spotify Star
  • 338 Views
  • 1 replies
  • 2 likes
  • 338 Views
  • 1 replies
  • 2 likes

[Android][Other] Local files on desktop won't sync with Android Tablet

I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some reason, the same files won't sync with my tablet (...

  • Music Fan
  • I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some...
  • 188 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 188 Views
  • 0 replies
  • 0 likes

Bring back the search function at the top of playlists

For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top, you search for what ever song you want and boom ur...

  • Regular
  • For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top,...
  • 396 Views
  • 0 replies
  • 1 likes
  • 396 Views
  • 0 replies
  • 1 likes

Cannot repeat track only playlist with Bose soundtouch 30 III with Wlan

I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth.With bluetooth I can repeat a track too, PlanPremiumCountry germany De...

  • Regular
  • I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track.   This problem isn't there if I use bluetooth. With blu...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

No Spotify app in the Galaxy App store for Samsung Gear Fit 2 Pro / Galaxy Watch

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThe Spotify App for watches in the Samsung Galaxy Store is missing.I assume it has not been made available for the South African region yet. Please a...

  • Newbie
  • Plan Premium Country South Africa Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue The Spotify App for watches in the Samsung Galaxy Store is missing. I as...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

How come Back Previous Song doesn't work?

PlanFreeCountryUS DeviceSamsung Android phoneOperating SystemAndroid My Question or IssueI set my phone down in something sticky by accident when a great song was on. I picked it up to clean it, and I did something (no idea what) and it skipped, or t...

  • Casual Listener
  • Plan Free Country US   Device Samsung Android phone Operating System Android   My Question or Issue I set my phone down in something sticky by accident when a great song was on.&...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Player randomly skipping to next track.

PlanPremiumCountryThailandDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueAll tracks keep skipping randomly to next track after a minute. Have been using for couple of months but this is the first time. Pls look into this. I tr...

  • Newbie
  • Plan Premium Country Thailand Device Samsung Galaxy Note 9 Operating System Android   My Question or Issue All tracks keep skipping randomly to next track after a minute. Have been usi...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

I brani cambiano automaticamente

I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento

  • Newbie
  • I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento
  • 238 Views
  • 0 replies
  • 1 likes
  • 238 Views
  • 0 replies
  • 1 likes

Can not read only a single

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem, I released two songs with a friend, but I can not read one.I also noti...

IMG_20190526_055302.png IMG_20190526_055646.png
  • Newbie
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Transfer music to new phone from damaged old phone

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

  • Visitor
  • Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Add To Homescreen

App keeps crashing when I try to add "This Is Bastille" playlist to homescreen. PlanPremiumCountryPortugal Device(OnePlus One)Operating System(Android)

  • Roadie
  • App keeps crashing when I try to add "This Is Bastille" playlist to homescreen.        Plan Premium Country Portugal  Device (OnePlus One) Operating System (Androi...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Spotify android cannot connect to Pioneer ZS8250BT spotify app

I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around this problem?

  • Newbie
  • I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around t...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

not able to share on instagram story

PlanStudent PremiumCountryIndiaDeviceMoto G4+Operating SystemAndroid 8.1.0 (dotOS v2.5) My Question or Issuespotify app is not showing me a option to share it on instagram storieseven in more it is just showing instagram direct but no option to share...

  • Newbie
  •   Plan Student Premium Country India Device Moto G4+ Operating System Android 8.1.0 (dotOS v2.5)   My Question or Issue spotify app is not showing me a option to share it on inst...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

"You've discovered a premium feature" error

Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at the bottom of the app screen with the message, "You've discovered a Pr...

  • Newbie
  • Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at t...
  • slavan
  • Music Fan
  • 3754 Views
  • 1 replies
  • 1 likes
  • Android
  • 3754 Views
  • 1 replies
  • 1 likes

Waze

Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo

  • Newbie
  • Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Superuser Contribution Car view on android car stereo.

How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen. PlanPremiumCountryUSDevicePyle headunitOperating SystemAndroid

  • Casual Listener
  • How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen.  &nbs...
  • Guido
  • Spotify Legend
  • 683 Views
  • 2 replies
  • 0 likes
  • 683 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is my Spotify Premium no longer making a Favorites mix for me? (I use an Android 8.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Guido
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

  • Casual Listener
  • After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!
  • Guido
  • Spotify Legend
  • 582 Views
  • 5 replies
  • 0 likes
  • 582 Views
  • 5 replies
  • 0 likes

Where are my songs?

I don't see an option to see my songs anymore. I dont organize by playlists or likes s where's my regular list of saved songs? I have premium.

  • Newbie
  • I don't see an option to see my songs anymore. I dont organize by playlists or likes s where's my regular list of saved songs? I have premium.
  • ForwardUntoDawn
  • Newbie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes