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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108001 Views

26 replies

3 likes

  • 108001 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218327 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218327 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573019 Views

79 replies

3 likes

  • 573019 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471854 Views

577 replies

40 likes

Account
Free
  • 471854 Views
  • 577 replies
  • 40 likes

Google Assistant: Bug when Spotify App is in background

PlanPremiumCountryGermanyDeviceGoogle Pixel 3, LG G6, Samsung Galaxy S7Operating SystemAndroid 8, Android 9 and Android 10 My Question or IssueThere's a bug using Spotify via Google Assistant on Android smartphones.If you have restarted your Android ...

Visitor

Plan Premium Country Germany Device Google Pixel 3, LG G6, Samsung Galaxy S7 Operating System Android 8, Android 9 and Android 10   My Question or Issue There's a bug using Spotify via...

1350 Views

0 replies

2 likes

  • 1350 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't view now playing queue

PlanPremiumCountryIndiaDevice(Pixel 3)Operating System(Android) My Question or IssueI purchased Spotify's premium subscrpition but still I can't view the now playing queue on my phone. I can view it on my computer and iPhone but not on android.What t...

Casual Listener

Plan Premium Country India Device (Pixel 3) Operating System (Android)   My Question or Issue I purchased Spotify's premium subscrpition but still I can't view the now playing queue on...

Guido

Spotify Legend

958 Views

5 replies

0 likes

  • 958 Views
  • 5 replies
  • 0 likes

Where's the artist radio feature?

I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs from other similar artists. I can't find this feature ...

Newbie

I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs fro...

banning

Newbie

1919 Views

2 replies

1 likes

  • 1919 Views
  • 2 replies
  • 1 likes

Solved!! Android pauses spotify upon bluetooth connection

PlanPremiumDeviceSamsung S10+Operating SystemAndroid 9, One UI version 1.1My Question or Issue Hey guys,I just moved from iPhone to Android (Samsung S10+) and whenever I connect to my bluetooth speaker the Spotify music pauses and I'd have to click p...

Visitor

Plan Premium Device Samsung S10+ Operating System Android 9, One UI version 1.1 My Question or Issue   Hey guys, I just moved from iPhone to Android (Samsung S10+) and whenever I connec...

user-removed

Not applicable

2567 Views

2 replies

0 likes

  • 2567 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music Pauses when Phone Sleeps and Randomly

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 9Operating SystemAndroid 9My Question or IssueMusic keeps pausing when phone sleeps. After playing, it randomly pauses as well. Please help!

Visitor

Plan Premium Country Singapore Device Samsung Galaxy Note 9 Operating System Android 9 My Question or Issue Music keeps pausing when phone sleeps. After playing, it randomly pauses as well. ...

Petya

Community Legend

2347 Views

3 replies

4 likes

music keeps pausing
Note 9
random pausing
  • 2347 Views
  • 3 replies
  • 4 likes

Superuser Contribution LG G8 reboots on Spotify Start

I can't identify point of change, but suddenly Spotify, and only Spotify, causes my LG G8 running Pie to hard crash and reboot. 100% of the attempts to use Spotify, usually within 10 seconds of app login. Phone OS and LG components up to date. Done c...

Casual Listener

I can't identify point of change, but suddenly Spotify, and only Spotify, causes my LG G8 running Pie to hard crash and reboot. 100% of the attempts to use Spotify, usually within 10 seconds of app l...

Petya

Community Legend

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes

Superuser Contribution App will start and then close immediately

PlanPremiumCountryUSADeviceGoogle Pixel 3XLOperating SystemAndroid 10 (Spotify version 8.5.25.894 My Question or IssueApp will not open. The Spotify logo appears and the app closes.So far I've tried:- Restart device- Force stop app- Clean storage and...

Casual Listener

Plan Premium Country USA Device Google Pixel 3XL Operating System Android 10 (Spotify version 8.5.25.894   My Question or Issue App will not open. The Spotify logo appears and the app ...

Petya

Community Legend

1093 Views

1 replies

0 likes

  • 1093 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to delete playlists or do anything: telling me I'm not online

Currently I'm not able to delete any playlist or do any other context menu ecation also via Android, I can stream song, but if I try to delete a playlist, it is telling me, I'm not online. Funny, because I stream songs and surf. Two of three tries al...

Roadie

Currently I'm not able to delete any playlist or do any other context menu ecation also via Android, I can stream song, but if I try to delete a playlist, it is telling me, I'm not online. Funny, bec...

sigmatix

Newbie

1673 Views

3 replies

0 likes

  • 1673 Views
  • 3 replies
  • 0 likes

Re: Spotify and Galaxy S10 don't work together

Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep** This seems like a issue for samsung

Casual Listener

Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep**   This seems like a issue for samsung

Petya

Community Legend

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after a few minutes

Everytime I start playing music and lay my phone beside it stops after a few minutes. When I push the volume button it starts playing again but stops again. Same thing when I turn the screen off.PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operati...

Newbie

Everytime I start playing music and lay my phone beside it stops after a few minutes. When I push the volume button it starts playing again but stops again. Same thing when I turn the screen off. Pl...

Petya

Community Legend

1073 Views

1 replies

0 likes

  • 1073 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify extreme slowness

PlanPremiumCountrySpainDeviceHuawei P20 liteOperating SystemAndroid 8.1 - EMUI My Question or IssueI don't know why the **bleep** my Huawei's Spotify goes EXTREMELY SLOWI tried to erase the cache, reinstalling the app, formatting all device and there...

Newbie

Plan Premium Country Spain Device Huawei P20 lite Operating System Android 8.1 - EMUI   My Question or Issue I don't know why the **bleep** my Huawei's Spotify goes EXTREMELY SLOW I t...

Petya

Community Legend

1368 Views

1 replies

2 likes

  • 1368 Views
  • 1 replies
  • 2 likes

Superuser Contribution Application closing constantly on LG phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app is not working please help

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The app...

Petya

Community Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

Superuser Contribution Şarkılarda donmalar (premium, mobile)

PlanPremiumCountryTurkeyDevice(Samsung Galaxy S7 Edge)Operating System(Android 8.0.0) SORUNEski telefonum (Samsung Note 4) oluşan hatadan sonra telefonumu değiştirdim ve hatanın aynısı devam etmekteydi, hata son zamanlarda şarkıların bir anlığına dur...

Newbie

  Plan Premium Country Turkey Device (Samsung Galaxy S7 Edge) Operating System (Android 8.0.0)   SORUN Eski telefonum (Samsung Note 4) oluşan hatadan sonra telefonumu değiştirdim...

Daisy

Spotify Legend

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Fixing "Shuffle"

I know it is a community forum, I'm just hoping a dev or an employee of Spotify will see this.Anyway, here's my question :Are you going to fix the """smart""" shuffle ?I know I'm the first nor will I be the last to complain about this, but I can't sh...

Casual Listener

I know it is a community forum, I'm just hoping a dev or an employee of Spotify will see this. Anyway, here's my question : Are you going to fix the """smart""" shuffle ? I know I'm the first nor ...

983 Views

0 replies

1 likes

shuffle
  • 983 Views
  • 0 replies
  • 1 likes

Superuser Contribution Die App stürzt oft ab

Ich hab gerade viele Posts gelesen, in denen die App gerne mal zufällig abstürzt. Ich weiß mittlerweile was das verursacht, und zwar wenn ich auf die untere leiste klicke um zum fenster zu kommen, welches lied gespielt wird. Dann hängt sich spotify a...

Visitor

Ich hab gerade viele Posts gelesen, in denen die App gerne mal zufällig abstürzt. Ich weiß mittlerweile was das verursacht, und zwar wenn ich auf die untere leiste klicke um zum fenster zu kommen, we...

Daisy

Spotify Legend

1271 Views

1 replies

0 likes

  • 1271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Online music does not start or stop playing after few seconds

PlanPremiumCountryFrance DeviceOne plus oneOperating SystemAndroid 9 My Question or IssueHi, randomly online musics are not playing the player is in lecture mode but timer doesn't move and no music (like there is no more internet and it's waiting to ...

Newbie

Plan Premium Country France   Device One plus one Operating System Android 9   My Question or Issue Hi, randomly online musics are not playing the player is in lecture mode but t...

Petya

Community Legend

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music cutting out during a call.

PlanPremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhen using the Spotify App I am experiencing issues with the music cutting out during a phone call. I have my music playing the background when on a phone call....

Newbie

Plan Premium Country UK Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue When using the Spotify App I am experiencing issues with the music cutting out durin...

Petya

Community Legend

6683 Views

1 replies

0 likes

  • 6683 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't let me save to my SD card

I've followed the spotify storage instructions to save music to my SD card, but I don't have the option on my settings that spotify suggest I use...Tap Other, then Storage.'Other' appears as a heading with only the logout option underneath.My phone m...

Newbie

I've followed the spotify storage instructions to save music to my SD card, but I don't have the option on my settings that spotify suggest I use... Tap Other, then Storage. 'Other'...

Petya

Community Legend

933 Views

1 replies

1 likes

  • 933 Views
  • 1 replies
  • 1 likes

Superuser Contribution My Samsung 7 on a premium trial account downloads files to the device storage only

PlanPremiumCountryUK Operating SystemAndroid 8.0.0 My Question or Issue My Samsung Galaxy S7 on a premium trial account downloads files to the devicestorage onlyThe SDoption seems to be greyed out and doesn't respond to clicking but is registering th...

Newbie

Plan Premium Country UK    Operating System Android 8.0.0   My Question or Issue  My Samsung Galaxy S7 on a premium trial account downloads files to the device storage o...

Petya

Community Legend

991 Views

1 replies

0 likes

galaxy s7
S7
Storage on sd card
Trial
  • 991 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify hängt sich ständig auf

PlanPremiumCountryGermanyDeviceLG thinkQOperating SystemAndroid Seit 3 tagen stürzt spotify ständig bei mir ab wenn ich entweder in meinen home screen gehe oder mein handy in den stand by modus versetzte. Ich hab fast alles schon ausprobiert wie app ...

Newbie

Plan Premium Country Germany Device LG thinkQ Operating System Android   Seit 3 tagen stürzt spotify ständig bei mir ab wenn ich entweder in meinen home screen gehe oder mein handy in d...

Petya

Community Legend

3325 Views

1 replies

1 likes

  • 3325 Views
  • 1 replies
  • 1 likes