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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen I'm on the playlist view in the app (Your Library > Music > Playlists), the "Filters" button is unresponsive to touch. i.e. I'll try to touch the button and nothi...
Plan Premium Country Canada Device Pixel 3 Operating System Android 9 My Question or Issue When I'm on the playlist view in the app (Your Library > Music > Playlists), the "Fil...
Spotify Legend
2067 Views
5 replies
0 likes
PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS, Mac, WindowsMy Question or IssueFor at least a year now, I've had a problem with my "liked songs" (I think they changed the name again to favorite songs...
Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS, Mac, Windows My Question or Issue For at least a year now, I've had a problem with my...
Casual Listener
577 Views
2 replies
0 likes
PlanPremiumCountryDEDeviceSamsung Galaxy S7Operating SystemLineageOS 14.1 (no Google apps)My Question or IssueI can't seem to play those squares on the home page with a Spotify symbol in the upper left corner. I assume these are playlists created by ...
Plan Premium Country DE Device Samsung Galaxy S7 Operating System LineageOS 14.1 (no Google apps) My Question or Issue I can't seem to play those squares on the home page with a Spotify symb...
Casual Listener
1846 Views
4 replies
0 likes
PlanPremiumCountryPortugalDeviceHuawei P10Operating SystemAndroid 9 My Question or IssueOn this specific device I'm unable to log in into my account. Spotify closes/crashes as soon as I try to log in.I can log in with any other account besides my own...
Plan Premium Country Portugal Device Huawei P10 Operating System Android 9 My Question or Issue On this specific device I'm unable to log in into my account. Spotify closes/crashes a...
Casual Listener
852 Views
4 replies
0 likes
PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueHow do I listen to Stations offline (the new app)? I'm looking to replace Pandora and this is a mandatory feature to be able to do that. Is this possible?
Plan Premium Country USA Device Pixel 2 XL Operating System Android 9 My Question or Issue How do I listen to Stations offline (the new app)? I'm looking to replace Pandora and this ...
Spotify Legend
607 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy Spotify App says that i'm playing "Hey Now" on my Computer, while it is playing a different song entirely, and if i want to continue listening from p...
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue My Spotify App says that i'm playing "Hey Now" on my Computer, while it is p...
Newbie
1747 Views
2 replies
0 likes
Im a premium member using a samsung galaxy S9+ after the update changing the playlist layouts etc i have developed an issue with my music playing. While i am listening to music whether from my device or a blutooth speakr/headphones my music randomly ...
Im a premium member using a samsung galaxy S9+ after the update changing the playlist layouts etc i have developed an issue with my music playing. While i am listening to music whether from my device...
Spotify Legend
516 Views
2 replies
1 likes
PlanPremiumCountryNetherlandsDeviceSamsung S9Operating SystemAndroid 9 My Question or IssueProblems with Spotify widget on my Samsung S9. Widget says: Problem loading widget. 4G connection/WIFI all working correctly. System and app updated recently.
Plan Premium Country Netherlands Device Samsung S9 Operating System Android 9 My Question or Issue Problems with Spotify widget on my Samsung S9. Widget says: Problem loading widget....
Spotify Legend
903 Views
1 replies
2 likes
I'll try to keep this brief, but I have a few gripes with this service. I'll detail them below: - Top rated. Sometimes I listen to music that I hear from Discover, and I save it. I don't keep track of this (yes I know playlists exist), it would be mu...
I'll try to keep this brief, but I have a few gripes with this service. I'll detail them below: - Top rated. Sometimes I listen to music that I hear from Discover, and I save it. I don't kee...
306 Views
0 replies
0 likes
Plan PremiumCountry VietnamDevice NOKIA 6.1 PLUSOperating System Android 9Hello spotify community, I'm having a problem with spotify app on my phone. The daily mixes refresh daily normal on my pc but on my phone the daily mixes pics update but when i...
Plan Premium Country Vietnam Device NOKIA 6.1 PLUS Operating System Android 9 Hello spotify community, I'm having a problem with spotify app on my phone. The daily mixes refresh daily normal on m...
Regular
1050 Views
7 replies
1 likes
PlanPremiumCountryNew ZealandDeviceSamsung J6 ProOperating SystemAndroid Pie (9) My Question or IssueI always play music through Bluetooth speakers / headphones. My music has now started pausing randomly regardless of wifi/signal strength or if the s...
Plan Premium Country New Zealand Device Samsung J6 Pro Operating System Android Pie (9) My Question or Issue I always play music through Bluetooth speakers / headphones. My music has...
211 Views
0 replies
0 likes
Plan- PremiumCountry- USDevice - Google Pixel 3Operating System- Android 9 My Question or IssueVery often I start a podcast episode, listen to a part of it, and turn the app off. When I want to get back to the episode, the app shows it as "played" an...
Plan- Premium Country- US Device - Google Pixel 3 Operating System- Android 9 My Question or Issue Very often I start a podcast episode, listen to a part of it, and turn the app off. Whe...
Spotify Legend
612 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceNote9Operating SystemAndroid Oreo My Question or IssueThere is no way for me to view all my music in one place. Now when I save albums, they are not listed in my "saved songs" playlist, and I can't sort by artist. Also, whe...
Plan Premium Country USA Device Note9 Operating System Android Oreo My Question or Issue There is no way for me to view all my music in one place. Now when I save albums, ...
Spotify Legend
734 Views
2 replies
0 likes
Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do have a super fast and stable 4G internet connection - ...
Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do hav...
Spotify Star
353 Views
1 replies
1 likes
With the last couple of updates, my Spotify experience has deteriorated drastically. I mainly use 2 Android devices, my mobile and an Android TVbox I use as a media center. I used to be able to switch almost seamlessly from one device to the other by...
With the last couple of updates, my Spotify experience has deteriorated drastically. I mainly use 2 Android devices, my mobile and an Android TVbox I use as a media center. I used to be able to switc...
Spotify Legend
945 Views
1 replies
3 likes
PlanPremiumCountryIndia DeviceOne Plus 6Operating SystemAndroid PMy Question or IssueWhen I try opening the share menu for a song, I get all the options necessary to share the link of the song — including Instagram direct. However, I don't see any op...
Plan Premium Country India Device One Plus 6 Operating System Android P My Question or Issue When I try opening the share menu for a song, I get all the options necessary to share th...
Spotify Legend
515 Views
1 replies
0 likes
This used to work flawlessly and is now a daily issue. The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the car would be max (I use the car manual control once connected...
This used to work flawlessly and is now a daily issue. The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the c...
740 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 PlusOperating SystemAndroid My Question or IssueSo it seems that since Spotify changed how the library works, the Android Auto app is not in line with all of the other versions. For example, when I cli...
Plan Premium Country Canada Device Samsung Galaxy S10 Plus Operating System Android My Question or Issue So it seems that since Spotify changed how the library works, the Android Aut...
Regular
5023 Views
19 replies
15 likes
I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my playlists/podcasts. If I'm already listening when pa...
I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my p...
Spotify Legend
4716 Views
5 replies
1 likes
PlanPremiumCountryIndiaDeviceMI A2Operating SystemAndroid Pie My Question or IssueEvery time I play radio of any genre and when I press like to improve station it will always says" sorry, we can't improve the station right now". It's been 6 months I ...
Plan Premium Country India Device MI A2 Operating System Android Pie My Question or Issue Every time I play radio of any genre and when I press like to improve station it will always...
Newbie
2159 Views
6 replies
6 likes
