Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
116006 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
233413 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
593368 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
487062 Views
580 replies
42 likes
PlanPremiumCountry DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or IssueLately Songs in the "made for you" playlists are suddenly played from the middle, some are played for the last few seconds. The crossfade and gapless play are ...
Plan Premium Country Device Samsung Galaxy S7 Edge Operating System Android My Question or Issue Lately Songs in the "made for you" playlists are suddenly played from the midd...
Regular
8264 Views
8 replies
0 likes
PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid (Probably all) My Question or IssueI have a real issue with (at least) the Spotify + BMW Connected integration as I feel it makes the Spotify app experience worse in terms of user 1. functi...
Plan Free/Premium Country Device Pixel 3 Operating System Android (Probably all) My Question or Issue I have a real issue with (at least) the Spotify + BMW Connected integrati...
Visitor
2818 Views
1 replies
2 likes
I use Spotify connect from a Samsung android or from an iPad to a NAD C338 amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it continues. It is annoying, and what's even more annoying is tha...
I use Spotify connect from a Samsung android or from an iPad to a NAD C338 amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it contin...
Casual Listener
4452 Views
6 replies
0 likes
PlanPremiumCountryUnited Arab Emirates Device(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or Issue Hi! I recently updated to the latest version, only to find out that "my library" interface and layout has been changed. I don't ha...
Plan Premium Country United Arab Emirates Device (Samsung Galaxy Note 9) Operating System (Android Oreo) My Question or Issue Hi! I recently updated to the lates...
329 Views
0 replies
0 likes
Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real client and switched to this crappy electron/js app.Ther...
Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real clie...
641 Views
0 replies
0 likes
PlanPremiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue/WorkflowI turn on the wifi on my device, and launch spotify.Te application starts to dowload/update playlists. While The download is running the application takes extremely ...
Plan Premium Device Sony Xperia XA2 Operating System Android My Question or Issue/Workflow I turn on the wifi on my device, and launch spotify.Te application starts to dowload/update p...
530 Views
0 replies
1 likes
PlanFreeCountryUkDeviceHuawei p20 liteOperating SystemAndroid 9 My Question or IssueI can't edit my playlists, the option doesn't exist. My tablet is running the same version and it can edit playlist, but I can't on my phone
Plan Free Country Uk Device Huawei p20 lite Operating System Android 9 My Question or Issue I can't edit my playlists, the option doesn't exist. My tablet is running the same versi...
399 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceOne Plus 7 Pro GM1913Operating SystemAndroid 9 My Question or IssueMy app crash when I try to sort a playlist by reversed personnalized order. It happens on any type of playlist.Two of my friend, one with a OnePlus 6 and...
Plan Premium Country France Device One Plus 7 Pro GM1913 Operating System Android 9 My Question or Issue My app crash when I try to sort a playlist by reversed personnalized order. I...
488 Views
0 replies
3 likes
I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volume when I skip a specific song or reset the spotify ...
I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volum...
Community Legend
1450 Views
6 replies
0 likes
PlanPremiumCountryUKDeviceHuawei p10Operating SystemAndroid v.9 My Question or IssueWhen listening to Spotify and i receive an incoming call, there is no interruption to the music to notify me of the call. So unless i happen to be looking at my phone...
Plan Premium Country UK Device Huawei p10 Operating System Android v.9 My Question or Issue When listening to Spotify and i receive an incoming call, there is no interruption to the ...
Spotify Star
1250 Views
1 replies
0 likes
While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no helpPremiumCountryRomaniaDeviceSamsung galaxy s10eOperating System Android 9
While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no help Premium Country Romania Device Samsun...
Roadie
896 Views
1 replies
1 likes
PlanPremiumCountryFrance DeviceOneplus 6t androidOperating SystemAndroid Oreo My Question or Issue Hi spotify, I would like to know how I can download the songs I liked but only the n latest ones ?Thanks Jaafar
Plan Premium Country France Device Oneplus 6t android Operating System Android Oreo My Question or Issue Hi spotify, I would like to know how I ...
Composer
1364 Views
3 replies
0 likes
PlanFreeCountryUKDeviceLeEco Le 2Operating SystemAndroid 6 My Question or IssueUntil September of 2019 all was OK, but when (I don't remember exactly which version) I updated my Spotify app and since cover arts on Liked Songs section is no longer dis...
Plan Free Country UK Device LeEco Le 2 Operating System Android 6 My Question or Issue Until September of 2019 all was OK, but when (I don't remember exactly which version) I updated...
761 Views
0 replies
0 likes
PlanPremiumCountryAE DeviceHuawei 10 plusOperating SystemAndroid 9 My Question or Issuein googl maps when i press over spotify popup icon gives me this error ( To play music , you need to connect to spotify when it's safe to do so ) could someone hel...
Plan Premium Country AE Device Huawei 10 plus Operating System Android 9 My Question or Issue in googl maps when i press over spotify popup icon gives me this error ( To play...
Casual Listener
1233 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 9 My Question or IssueAfter a fresh restart of my mobile phone, Spotify starts re-downloading all songs new. My standard setup is thst the music gets saved on my external SD card. I ha...
Plan Premium Country Germany Device Samsung A50 Operating System Android 9 My Question or Issue After a fresh restart of my mobile phone, Spotify starts re-downloading all songs new....
Community Legend
798 Views
1 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A3 and Nokia 4.2Operating SystemAndroid 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go online despite actually streaming music at the same time. It's been l...
Plan Premium Device Samsung Galaxy A3 and Nokia 4.2 Operating System Android 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go...
Community Legend
1548 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHuawei P20 proOperating System My Question or IssueWhen I go to play a certain artist I get the message that the song is unavailable. All others play fine and it worked fine earlier today. Tried clearing cache, uninstall and...
Plan Premium Country UK Device Huawei P20 pro Operating System My Question or Issue When I go to play a certain artist I get the message that the song is unavailable. ...
Community Legend
748 Views
1 replies
0 likes
Dawn Ray'd artist page doesn't show any songs or albums.
Dawn Ray'd artist page doesn't show any songs or albums.
661 Views
0 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2XLOperating SystemAndroid 10 My Question or Issue A recent update to Spotify completely changed the Discography section in an artist page. It's now a single list, rather then the previous separation for albums, co...
Plan Premium Country Canada Device Pixel 2XL Operating System Android 10 My Question or Issue A recent update to Spotify completely changed the Discography section in...
Composer
735 Views
1 replies
0 likes
PlanPremiumCountryUK>NIDevice(Huawei P9)Operating System(Android 7.0) My Question or IssueEvery widget link on my home screen (very few playlists - they're mostly full albums) automatically enables Shuffle as soon as it's pressed. Never starts on the...
Plan Premium Country UK>NI Device (Huawei P9) Operating System (Android 7.0) My Question or Issue Every widget link on my home screen (very few playlists - they're mostly full alb...
513 Views
0 replies
1 likes
