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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195342 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195342 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536847 Views

78 replies

3 likes

  • 536847 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441272 Views

565 replies

37 likes

Account
Free
  • 441272 Views
  • 565 replies
  • 37 likes

Superuser Contribution Can't log in (offline mode)

PlanPremiumCountryGermany DeviceLG G7Operating SystemAndroid 8.0 Oreo My Question or IssueSpotify was set to "Offline Mode" in settings. Somehow I was logged out (maybe because of an update?) Now I can't log in. If I press "Log in" after entering my ...

Newbie

Plan Premium Country Germany   Device LG G7 Operating System Android 8.0 Oreo   My Question or Issue Spotify was set to "Offline Mode" in settings. Somehow I was logged out (mayb...

Petya

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops working once lock screen is on.

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stop playing once lock screen is on. every 30 seconds any song pauses only in the car while playing on the bluetooth. I kn...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify stop playing once lock screen is on. ever...

Petya

Community Legend

951 Views

1 replies

3 likes

  • 951 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotift crashes when i open song/album menu

Hi,so I've had a bit of trouble with Spotify. Basically, whenever i press the three dot menu next to a song or an album, the app just crashes. I dont know what could be causing this, and i havent been able to find any info on it anywhere. I just noti...

Newbie

Hi, so I've had a bit of trouble with Spotify. Basically, whenever i press the three dot menu next to a song or an album, the app just crashes. I dont know what could be causing this, and i havent b...

Petya

Community Legend

737 Views

1 replies

1 likes

  • 737 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not responding

Spotify stops responding and shuts down when I login to my account. How can i fix this problem :( PlanPremiumCountryTurkeyDevice(Samsung Galaxy S4)Operating System(Android)

Newbie

Spotify stops responding and shuts down when I login to my account. How can i fix this problem 😞 Plan Premium Country Turkey Device (Samsung Galaxy S4) Operating System (Android)  

Petya

Community Legend

755 Views

1 replies

0 likes

Spotify on Android
  • 755 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can't share any song to my instagram story. what should i do?

PlanFree/Premium Countryindonesia DeviceXiaomi Redmi 4X Operating SystemAndroid 7, MIUI 10 My Question or Issuealready installed the latest version of instagram and spotify and i still don't have the "instagram stories" option to share my music to in...

Casual Listener

Plan Free/Premium   Country indonesia   Device Xiaomi Redmi 4X   Operating System Android 7, MIUI 10   My Question or Issue already installed the latest version of in...

Petya

Community Legend

1052 Views

4 replies

0 likes

Free
  • 1052 Views
  • 4 replies
  • 0 likes

Superuser Contribution Instagram Story

PlanPremiumCountryTurkeyDeviceHuawei Mate 10 proOperating System Android My Question or IssueHi, I' used the latest version of spotify. Also I clean caches of Spotify and Instagram and reinstall both programs 2 times. But I could not find sharing Ins...

Newbie

Plan Premium Country Turkey Device Huawei Mate 10 pro Operating System  Android   My Question or Issue Hi, I' used the latest version of spotify. Also I clean caches of Spotify ...

Petya

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

[Bugreport] Restart song via Hardwarebuttons not working if not in Playlist or Album

PlanFamilyCountryDEDeviceHuawei P20 ProOperating SystemAnroid 9 My Question or IssueWhen the Phone is connected to my Car-Radio I can only restart a song from the beginning via the back buttons on my steering wheel if i am navigating in a playlist or...

Visitor

Plan Family Country DE Device Huawei P20 Pro Operating System Anroid 9   My Question or Issue When the Phone is connected to my Car-Radio I can only restart a song from the beginning v...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Spotify keeps opening, starting & stopping music by itself

DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello, I have the problem that spotify keeps opening itself and starting / stopping music. I've already clean reinstalled the spotify app. A few weeks ago I had the problem but back then s...

Casual Listener

Device OnePlus 6T Operating System Android 9   My Question or Issue Hello, I have the problem that spotify keeps opening itself and starting / stopping music. I've already clean reinstalle...

Shirotaku

Casual Listener

1530 Views

5 replies

1 likes

  • 1530 Views
  • 5 replies
  • 1 likes

Volume issue on Spotify

PlanPremiumCountryFranceDeviceSamsung Galaxy Note 10+Operating SystemAndroid PieMy Question or IssueHello I have a problem, The volume even at the maximum is very smallon Spotify, as if I had put 20%, it was back to normal this morning (and I did not...

Newbie

Plan Premium Country France Device Samsung Galaxy Note 10+ Operating System Android Pie My Question or Issue Hello I have a problem, The volume even at the maximum is very small on Spotify,...

eltoch

Composer

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Icon on Homescreen looks weird

My Question or Issue Why is your Icon not the same size like ALL the other?And, what makes it even worse, it used to be!

Newbie

  My Question or Issue   Why is your Icon not the same size like ALL the other? And, what makes it even worse, it used to be!

SamTheGamer55

Casual Listener

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

playback problems with 4G streaming

PlanPremium // Spotify Ver. 8.5.23.686CountryGreeceDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0 My Question or IssueIn the last 3 or 4 months I have the same issue that many users have. The music stops playing when I am connected through 4G. Wh...

Casual Listener

Plan Premium  // Spotify Ver. 8.5.23.686 Country Greece Device Huawei P10 Lite Operating System Android 8.0.0   My Question or Issue In the last 3 or 4 months I have the same issu...

zouve

Casual Listener

965 Views

1 replies

0 likes

  • 965 Views
  • 1 replies
  • 0 likes

Spotify won't play on the bluetooth speaker

PlanFamily premiumCountryHollandDeviceGalaxy 8Operating SystemAndroid (?)Hi, Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone. Every other sound (phone sound and other app sounds) play on the bluetooth...

Visitor

Plan Family premium Country Holland Device Galaxy 8 Operating System Android (?) Hi,   Today my spotify app would't play via my blootooth speaker. The speaker is connected to the phone...

888 Views

0 replies

0 likes

  • 888 Views
  • 0 replies
  • 0 likes

Cannot run on Samsung A40

PlanPremiumCountryCzech RepublicDeviceSamsung A40Operating SystemAndroid OreoMy Question or IssueHi,Spotify app cannot run in last few weeks on my phone. It keeps logging in but nothing happens. It only log and work in airplane mode (offline). I trie...

Casual Listener

Plan Premium Country Czech Republic Device Samsung A40 Operating System Android Oreo My Question or Issue Hi, Spotify app cannot run in last few weeks on my phone. It keeps logging in ...

Phayes71

Casual Listener

2120 Views

8 replies

0 likes

  • 2120 Views
  • 8 replies
  • 0 likes

Loud crackling noise Samsung A5

After the android update, a loud crackling noise is heard when I'm playing songs in Spotify on my Samsung A5 (2017). How can I fix this?!! I can't listen to music anymore on my phone, which is quite inconvenient when I'm traveling.

Newbie

After the android update, a loud crackling noise is heard when I'm playing songs in Spotify on my Samsung A5 (2017). How can I fix this?!! I can't listen to music anymore on my phone, which is...

gserneels2

Newbie

15700 Views

4 replies

0 likes

  • 15700 Views
  • 4 replies
  • 0 likes

Superuser Contribution Clear Cache

I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks

Newbie

I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks 

Petya

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unfortunately, Spotify Has Stopped

I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" notification over and over again. I've deleted the a...

Newbie

I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" n...

Petya

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share my spotify playlists on Intagram stories/feed. As an artist, I realy need this resourc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

reginafsmith

Newbie

1675 Views

11 replies

0 likes

Instagram
  • 1675 Views
  • 11 replies
  • 0 likes

Superuser Contribution Loading time and system running

Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop and more often than not can't use other programs on my pho...

Visitor

  Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop...

Petya

Community Legend

588 Views

1 replies

1 likes

  • 588 Views
  • 1 replies
  • 1 likes

Superuser Contribution After I ask spotify to store in my SD, the card becames unrecognizable

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueAfter asking Spotify to store in my SD card, these becames unrecognizable and is asking for formatting.

Visitor

Plan Premium Country Argentina Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue After asking Spotify to store in my SD card, these becames unrecogniza...

Petya

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Notifications Pop Up on Lockscreen

PlanPremiumCountryUKDevicePocophone F1Operating SystemAndroid 9.0 My Question or IssueWhile listening to spotify through another device such as amazon alexa and the song finishes, spotify app decides to pop up a notification on my phone, the only sol...

Visitor

  Plan Premium Country UK Device Pocophone F1 Operating System Android 9.0   My Question or Issue While listening to spotify through another device such as amazon alexa and the s...

Petya

Community Legend

1026 Views

1 replies

1 likes

  • 1026 Views
  • 1 replies
  • 1 likes