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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27269 Views
  • 59 replies
  • 23 likes
  • 27269 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870104 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870104 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24686 Views
  • 3 replies
  • 0 likes
  • 24686 Views
  • 3 replies
  • 0 likes

Home screen rarely changing

PlanPremiumCountry: India Device: Samsung A7 (2018)Operating System : Android Pie My Question or IssueOff Late, my Home screen seems to be rarely updating. The Recently played keeps changing and New releases keeps stacking up. But Recommended for you...

  • Regular
  • Plan Premium Country: India   Device: Samsung A7 (2018) Operating System : Android Pie   My Question or Issue Off Late, my Home screen seems to be rarely updating. The Recently play...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Recent changes to "Recently Played" functionality

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie My Question or IssueThe "Recently Played" functionality no longer shows the individual songs I have recently played. Instead it only lists the Playlist, Artist or Album name. This...

  • Regular
  •   Plan Premium Country Australia Device Samsung S8 Operating System Android Pie   My Question or Issue The "Recently Played" functionality no longer shows the individual songs I ...
  • 198 Views
  • 0 replies
  • 1 likes
  • 198 Views
  • 0 replies
  • 1 likes

How to remove saved songs?

Can we no longer remove individual songs from saved albums? I would always remove live/bonus/demo tracks that are on some albums because I'm not interested in listening to them. I'm not sure if Spotify updated the android app lately but that feature ...

  • Newbie
  • Can we no longer remove individual songs from saved albums? I would always remove live/bonus/demo tracks that are on some albums because I'm not interested in listening to them. I'm not sure if Spoti...
  • 202 Views
  • 0 replies
  • 1 likes
  • 202 Views
  • 0 replies
  • 1 likes

Locally saved albums not loading when no network

PlanPremiumDevicePixel 2Operating SystemLatest Android version My Question or IssueWhen I'm in a remote location with no Wi-Fi or Mobile network I'm not able to to load my locally downloaded album list. Weirdly, it works for the playlists I downloade...

  • Newbie
  •  Plan Premium Device Pixel 2 Operating System Latest Android version    My Question or Issue When I'm in a remote location with no Wi-Fi or Mobile network I'm not able to to lo...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

client is getting worse and worse

PlanPremiumCountrygermanyDevicexperia xz1Operating Systemandroid 9 My Question or Issuei have been using spotify for several years now and although the client lacked some basic functions i got used to it.very basic and very annoying and very hard to ...

  • Newbie
  • Plan Premium Country germany Device xperia xz1 Operating System android 9   My Question or Issue i have been using spotify for several years now and although the client lacked some bas...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Like/dislike songs and artists doesn't work with Google Assistant

I'm using Spotify on a Google Pixel 3A According to Google documentation, it should be possible to like or dislike songs via Google Assistant, bit it doesn't work. Spotify app will open but then nothing happens.This is a very useful feature why doesn...

  • Casual Listener
  • I'm using Spotify on a Google Pixel 3A According to Google documentation, it should be possible to like or dislike songs via Google Assistant, bit it doesn't work. Spotify app will open but then noth...
  • 350 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 350 Views
  • 0 replies
  • 0 likes

Play just songs where certain Artists appears, even if is not of his/her own album

PlanPremiumCountryMéxico DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueIs there a way to play just the songs of certain artist, including where he/she appears in other artist's albums? For example, Ariana Grande appears in C...

  • Newbie
  • Plan Premium Country México  Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Is there a way to play just the songs of certain artist, including ...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Albums displayed twice

PlanFree/PremiumCountryGermanyDeviceSamsung Galaxy 7Operating System My Question or Issue For some bands, spotify shows every album twice. With each number of song being presented as a single album, which makes scrolling through the artist's collecti...

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  • Newbie
  •     Plan Free/Premium Country Germany Device Samsung Galaxy 7 Operating System     My Question or Issue   For some bands, spotify shows every album twice. With e...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

PROBLEM WITH DOWNLOADING

I have a Croatian phone and i cant download Spotify in Croatia but i moved to Norway i had spotify and last update glitched so i wanted to reinstall and now i cant download it says this application is not available in your country. PlanFreeCountryNor...

  • Newbie
  • I have a Croatian phone and i cant download Spotify in Croatia but i moved to Norway i had spotify and last update glitched so i wanted to reinstall and now i cant download it says this application i...
  • songassistant
  • Composer
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download option gone

PlanPremiumCountryCanadaDevice(Samsung Galaxy S8)My Question or IssueWhy is the download option gone for individual songs, I have to download the entire album or playlist now? Why limit what brings customers to Spotify? False advertising.

  • Casual Listener
  • Plan Premium Country Canada Device (Samsung Galaxy S8) My Question or Issue Why is the download option gone for individual songs, I have to download the entire album or playlist now? Why limit...
  • BGBrereton
  • Music Fan
  • 3627 Views
  • 5 replies
  • 1 likes
  • d
  • 3627 Views
  • 5 replies
  • 1 likes

Daily Mixes haven't changed in a month

PlanFreeCountryIndiaDeviceOnePlus5Operating SystemAndroid 9.0My Question or IssueI've run into this very weird issue with Spotify on my phone. My Daily Mixes haven't changed at all in the last 2 months or so. The songs, their order, nothing changes. ...

  • Visitor
  • Plan Free Country India Device OnePlus5 Operating System Android 9.0 My Question or Issue I've run into this very weird issue with Spotify on my phone. My Daily Mixes haven't changed at all ...
  • 239 Views
  • 0 replies
  • 1 likes
  • 239 Views
  • 0 replies
  • 1 likes

All songs option?

This is confusing. I can't seem to find the "all songs" option. The only options are Artists and Albums. Is there any way to get back all songs list back in my library again? It's what I mostly use when I can't figure out a certain artist or album I ...

  • Casual Listener
  • This is confusing. I can't seem to find the "all songs" option. The only options are Artists and Albums. Is there any way to get back all songs list back in my library again? It's what I mostly use w...
  • EddieB1207
  • Casual Listener
  • 433 Views
  • 2 replies
  • 1 likes
  • 433 Views
  • 2 replies
  • 1 likes

Track information is out of sync (BT)

HiI'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car.But the p...

  • Casual Listener
  • Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track in...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

Why?? Why has "songs" been removed??

PlanPremium 3+YearsCountryCanadaDeviceGalaxy S10Operating SystemAndroid My Question or Issue This is the most maddening thing Spotify has ever done, for me anyways. News flash for Spotify dev's, I dont always want to listen to a specific albumn or a ...

  • Casual Listener
  •   Plan Premium 3+Years Country Canada Device Galaxy S10 Operating System Android   My Question or Issue   This is the most maddening thing Spotify has ever done, for me any...
  • gabs916
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Songs won't change

So I got this phone earlier this year (Samsung S10+) when it first came out, all my other music playing apps work, even YouTube does, but Spotify if falling behind. From the moment I downloaded this app on my new phone, I've had problems. I use a blu...

  • Newbie
  • So I got this phone earlier this year (Samsung S10+) when it first came out, all my other music playing apps work, even YouTube does, but Spotify if falling behind.   From the moment I downloa...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Shuffle all downloaded songs

Why can't I view and shuffle all my downloaded songs? Every music player I have ever used has had this option to view all songs and organize by artist. Please don't tell me to hit "liked songs," this is not the tab I want. And I don't want to spend h...

  • Newbie
  • Why can't I view and shuffle all my downloaded songs? Every music player I have ever used has had this option to view all songs and organize by artist.    Please don't tell me to hit "lik...
  • 272 Views
  • 0 replies
  • 3 likes
  • 272 Views
  • 0 replies
  • 3 likes

Start playing some music to connect to a device.

DeviceAndroid 9Operating SystemAndroid One 9 My Question or IssueWhy do I have to have a song playing before I'm able to connect to a chromecast? How to reproduce:Open Spotify App on phone.Navigate to connected devices and select your Chromecast devi...

  • Casual Listener
  • Device Android 9 Operating System Android One 9   My Question or Issue Why do I have to have a song playing before I'm able to connect to a chromecast?   How to reproduce: Open Spo...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android "updates" remove basic functions

Hi Spotify, What the f*** are you doing? In latest android version it's not even possible to sort Albums by date. This is really basic stuff! How can I locate my latest additions? regards,ZS

  • Music Fan
  • Hi Spotify,   What the f*** are you doing? In latest android version it's not even possible to sort Albums by date. This is really basic stuff!  How can I locate my latest additions? &nb...
  • Michaelkmd2
  • Music Fan
  • 436 Views
  • 2 replies
  • 4 likes
  • 436 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Problemas con bluetooth

Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloquearlo, se escucha de nuevo. Solamente me pasa.con Spotify, y...

  • Newbie
  •   Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloque...
  • Guido
  • Spotify Legend
  • 2955 Views
  • 1 replies
  • 0 likes
  • 2955 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not working

PlanPremiumCountryEgyptDeviceLenovo S90Operating SystemAndroid 5.0.2 My Question or IssueNothing comes up when I search for any Podcast by name (e.g. Ear Biscuits), and when I just search for podcast as a category nothing comes up.

  • Newbie
  • Plan Premium Country Egypt Device Lenovo S90 Operating System Android 5.0.2   My Question or Issue Nothing comes up when I search for any Podcast by name (e.g. Ear Biscuits), and when...
  • Guido
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes