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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386502 Views

544 replies

34 likes

Account
Free
  • 386502 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8022 Views

0 replies

7 likes

  • 8022 Views
  • 0 replies
  • 7 likes

Adding songs to playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Android App no longer lets you add an entire album to a playlist. Instead you have to go ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The And...

AndrewRobs01

Composer

545 Views

1 replies

1 likes

  • 545 Views
  • 1 replies
  • 1 likes

add all songs of a playlist to existing queue

how to add all songs of a playlist to existing queuewithout deleting existing queue?

Music Fan

how to add all songs of a playlist to existing queue without deleting existing queue?  

AndrewRobs01

Composer

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Own playlists in car view

PlanPremiumCountryFinlandDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueHi, Is it not possible to choose from your own playlists when you're swiping up the choose music tab in car view? I only get pre-made "Daily mix" lists and si...

Visitor

  Plan Premium Country Finland Device Huawei P20 Lite Operating System Android 9   My Question or Issue Hi,   Is it not possible to choose from your own playlists when you...

428 Views

0 replies

2 likes

  • 428 Views
  • 0 replies
  • 2 likes

Superuser Contribution Music Randomly Pausing

PlanPremium FamilyCountryAustraliaDevice(Samsung Galaxy S9+)Operating System(Android 9) My Question or IssueMusic randomly pausing every 10-30ish seconds after the screen locks, and resumes after another 10-30ish seconds or if any button on the phone...

Regular

Plan Premium Family Country Australia Device (Samsung Galaxy S9+) Operating System (Android 9)   My Question or Issue Music randomly pausing every 10-30ish seconds after the screen loc...

Petya

Community Legend

1459 Views

3 replies

4 likes

  • 1459 Views
  • 3 replies
  • 4 likes

Recently Added Sort option sorts album tracks in reverse order

My Question or IssueI encounter the following bug: I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the albums by first to last (eg. 1-10). However, when I play something no...

Visitor

  My Question or Issue I encounter the following bug:   I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the...

un-bel-di

Music Fan

646 Views

1 replies

3 likes

  • 646 Views
  • 1 replies
  • 3 likes

Superuser Contribution App freezes when clicking on artists/search

PlanPremium DeviceXiaomi redmi note 4Operating SystemLatest Android My Question or IssueSo I open up artists section to choose what to play. When I click an artist, the app freezes for 10 seconds+ and meanwhile I cant do anything. If I go from artist...

Newbie

  Plan Premium   Device Xiaomi redmi note 4 Operating System Latest Android   My Question or Issue So I open up artists section to choose what to play. When I click an artist...

Petya

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Spotify after Android update

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then totally shutting down Spotify while trying to open it...

Visitor

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then to...

Petya

Community Legend

2165 Views

1 replies

0 likes

Android
emui
huawei
Huawei P20
Update
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  • 1 replies
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Superuser Contribution Waiting to Download

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi. PlanPremiumCountryUKDeviceSamsung Galaxy S9+Operating SystemAndroid

Visitor

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi.   Plan Premium Country UK Device Samsung Galax...

Petya

Community Legend

719 Views

1 replies

1 likes

  • 719 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stop from no where

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touchingthe phone and its stars to plays again

Newbie

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touching the phone and its stars to plays again  

Petya

Community Legend

482 Views

1 replies

1 likes

  • 482 Views
  • 1 replies
  • 1 likes

Cannot add album to homescreen of phone

PlanPremiumCountryUKDeviceOnePlus 6tOperating SystemAndroid 9 Pie My Question or IssueAndroid app has just updated and can't find the feature to add an album or playlist to the homescreen of the phoneHas it been removed? Thanks

Newbie

Plan Premium Country UK Device OnePlus 6t Operating System Android 9 Pie   My Question or Issue Android app has just updated and can't find the feature to add an album or playlist to t...

osornios

Spotify Star

1260 Views

1 replies

6 likes

  • 1260 Views
  • 1 replies
  • 6 likes

Buggy Behind the Lyrics

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018

Visitor

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018  

435 Views

0 replies

0 likes

  • 435 Views
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Spotify stops after the first song or jumps back to it and then stops.

PlanPremium FamilyDeviceSony Xperia XZ1 CompactOperating SystemAndroid PieMy Question or IssueHej!I have the problem that sometimes when I try to play an album in the app it just stops after the first song. If I select a random song of the album to b...

Visitor

Plan Premium Family Device Sony Xperia XZ1 Compact Operating System Android Pie My Question or Issue Hej! I have the problem that sometimes when I try to play an album in the app it just stop...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

how to reset connect devices

how to reset connect devices without reinstalling spoity? 

Music Fan

how to reset connect devices without reinstalling spoity?  

667 Views

0 replies

0 likes

  • 667 Views
  • 0 replies
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desktop

Spoiler (Highlight to read)My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application it's also everything OK. Only if...

Visitor

  My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application ...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
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Superuser Contribution Spotify app no longer shows Sonos speaker as an option

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueMy Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a device" screen on the Spotify app. I can use the Sonos app without a problem ...

Roadie

Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue My Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a d...

DIEG00

Casual Listener

1664 Views

2 replies

0 likes

  • 1664 Views
  • 2 replies
  • 0 likes

Superuser Contribution like in notification window makes window disappear on android 10

PlanPremiumCountryDEDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or Issuewhen i tap the heart icon in the notification window, it makes the notification window disappear. however, when the next song starts playing it comes back.(just wa...

Regular

Plan Premium Country DE Device Google Pixel 3 Operating System Android 10   My Question or Issue when i tap the heart icon in the notification window, it makes the notification window ...

olivrstal

Regular

767 Views

3 replies

1 likes

  • 767 Views
  • 3 replies
  • 1 likes

Can't turn Waze off

I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, its automatically decided that I'm driving a car and...

Regular

I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, i...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

CAN'T PLAY LOCAL SONGS

PlanPremiumCountryTurkeyDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I try to play a local song it says ''Spotify can't play this right now. If you have the file on your computer you can import it.'' It only plays one song f...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I try to play a local song it says ''Spotify can't play this right now. If you ...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Daily Mix not working right

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I get to the end of my Daily Mixes songs continue playing but it wont let me see anymor...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System       (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...

406 Views

0 replies

1 likes

  • 406 Views
  • 0 replies
  • 1 likes

Google assistent intterupst when using headphones

Hey everyone, Im not able to listen to Spotify anymore with headphones. Whenever I play Spotify through headphones the Google Asisstant keeps popping up ready for me to ask a question . I can't listen to anything for more than a few seconds before it...

Visitor

Hey everyone,   Im not able to listen to Spotify anymore with headphones.   Whenever I play Spotify through headphones the Google Asisstant keeps popping up ready for me to ask a questi...

352 Views

0 replies

1 likes

  • 352 Views
  • 0 replies
  • 1 likes