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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376553 Views

541 replies

34 likes

Account
Free
  • 376553 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

  • 7596 Views
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  • 7 likes

Superuser Contribution Android 10 and blurred background

PlanPremiumCountryPolandDeviceOnePlus 7 ProOperating SystemAndroid 10My Question or IssueSo, as you can see bellow my background picture is now blurred. 2 days ago I installed Android 10 on my OnePlus 7 Pro phone and it's started showing blurred back...

Newbie

Plan Premium Country Poland Device OnePlus 7 Pro Operating System Android 10 My Question or Issue So, as you can see bellow my background picture is now blurred. 2 days ago I installed ...

Jnss98b

Regular

3395 Views

3 replies

0 likes

  • 3395 Views
  • 3 replies
  • 0 likes

Only shuffle allowed and no adding of whole a Album to a playlist

PlanPremiumGermany DeviceGalaxy s10 Operating SystemOf course Android My Question or IssueI have a premium family account and until this morning everything worked fine. Now I am not capable of adding a whole Album to a Playlist and when I select an a...

Visitor

PlanPremium Germany   Device Galaxy s10  Operating System Of course Android    My Question or Issue I have a premium family account and until this morning everything work...

AndrewRobs01

Composer

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Adding songs to playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Android App no longer lets you add an entire album to a playlist. Instead you have to go ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The And...

AndrewRobs01

Composer

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

add all songs of a playlist to existing queue

how to add all songs of a playlist to existing queuewithout deleting existing queue?

Music Fan

how to add all songs of a playlist to existing queue without deleting existing queue?  

AndrewRobs01

Composer

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Own playlists in car view

PlanPremiumCountryFinlandDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueHi, Is it not possible to choose from your own playlists when you're swiping up the choose music tab in car view? I only get pre-made "Daily mix" lists and si...

Visitor

  Plan Premium Country Finland Device Huawei P20 Lite Operating System Android 9   My Question or Issue Hi,   Is it not possible to choose from your own playlists when you...

422 Views

0 replies

2 likes

  • 422 Views
  • 0 replies
  • 2 likes

Superuser Contribution Music Randomly Pausing

PlanPremium FamilyCountryAustraliaDevice(Samsung Galaxy S9+)Operating System(Android 9) My Question or IssueMusic randomly pausing every 10-30ish seconds after the screen locks, and resumes after another 10-30ish seconds or if any button on the phone...

Regular

Plan Premium Family Country Australia Device (Samsung Galaxy S9+) Operating System (Android 9)   My Question or Issue Music randomly pausing every 10-30ish seconds after the screen loc...

Petya

Community Legend

1446 Views

3 replies

4 likes

  • 1446 Views
  • 3 replies
  • 4 likes

Recently Added Sort option sorts album tracks in reverse order

My Question or IssueI encounter the following bug: I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the albums by first to last (eg. 1-10). However, when I play something no...

Visitor

  My Question or Issue I encounter the following bug:   I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the...

un-bel-di

Music Fan

635 Views

1 replies

3 likes

  • 635 Views
  • 1 replies
  • 3 likes

Superuser Contribution App freezes when clicking on artists/search

PlanPremium DeviceXiaomi redmi note 4Operating SystemLatest Android My Question or IssueSo I open up artists section to choose what to play. When I click an artist, the app freezes for 10 seconds+ and meanwhile I cant do anything. If I go from artist...

Newbie

  Plan Premium   Device Xiaomi redmi note 4 Operating System Latest Android   My Question or Issue So I open up artists section to choose what to play. When I click an artist...

Petya

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems Spotify after Android update

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then totally shutting down Spotify while trying to open it...

Visitor

Hi everybody! After the last total (Android) update on my Huawei P20 Lite, I have several issues with my spotify premium. At first, it did not start at all, leaving me with a black screen and then to...

Petya

Community Legend

2154 Views

1 replies

0 likes

Android
emui
huawei
Huawei P20
Update
  • 2154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to Download

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi. PlanPremiumCountryUKDeviceSamsung Galaxy S9+Operating SystemAndroid

Visitor

Everytime I leave wifi, my phone says 'waiting to download'. It also deletes random songs, which it then redownloads when I go back to wifi.   Plan Premium Country UK Device Samsung Galax...

Petya

Community Legend

712 Views

1 replies

1 likes

  • 712 Views
  • 1 replies
  • 1 likes

Superuser Contribution music stop from no where

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touchingthe phone and its stars to plays again

Newbie

i play songs and after sometime its stop and when i touching the phone its strat working and then stop again then i another time touching the phone and its stars to plays again  

Petya

Community Legend

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes

Cannot add album to homescreen of phone

PlanPremiumCountryUKDeviceOnePlus 6tOperating SystemAndroid 9 Pie My Question or IssueAndroid app has just updated and can't find the feature to add an album or playlist to the homescreen of the phoneHas it been removed? Thanks

Newbie

Plan Premium Country UK Device OnePlus 6t Operating System Android 9 Pie   My Question or Issue Android app has just updated and can't find the feature to add an album or playlist to t...

osornios

Spotify Star

1252 Views

1 replies

6 likes

  • 1252 Views
  • 1 replies
  • 6 likes

Buggy Behind the Lyrics

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018

Visitor

Behind the lyrics bar blocks the creator of canvas on android 9 samsung galaxy a7 2018  

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Spotify stops after the first song or jumps back to it and then stops.

PlanPremium FamilyDeviceSony Xperia XZ1 CompactOperating SystemAndroid PieMy Question or IssueHej!I have the problem that sometimes when I try to play an album in the app it just stops after the first song. If I select a random song of the album to b...

Visitor

Plan Premium Family Device Sony Xperia XZ1 Compact Operating System Android Pie My Question or Issue Hej! I have the problem that sometimes when I try to play an album in the app it just stop...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

how to reset connect devices

how to reset connect devices without reinstalling spoity? 

Music Fan

how to reset connect devices without reinstalling spoity?  

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

desktop

Spoiler (Highlight to read)My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application it's also everything OK. Only if...

Visitor

  My problem - Spotify on a Pixel phone, doesn't work after switching to the desktop. When the screen is off, it will run normally, in the background and after switching to another application ...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app no longer shows Sonos speaker as an option

PlanPremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueMy Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a device" screen on the Spotify app. I can use the Sonos app without a problem ...

Roadie

Plan Premium Country UK Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue My Sonos Play 1 speaker no longer shows up as an output device in the "Connect to a d...

DIEG00

Casual Listener

1652 Views

2 replies

0 likes

  • 1652 Views
  • 2 replies
  • 0 likes

Superuser Contribution like in notification window makes window disappear on android 10

PlanPremiumCountryDEDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or Issuewhen i tap the heart icon in the notification window, it makes the notification window disappear. however, when the next song starts playing it comes back.(just wa...

Regular

Plan Premium Country DE Device Google Pixel 3 Operating System Android 10   My Question or Issue when i tap the heart icon in the notification window, it makes the notification window ...

olivrstal

Regular

752 Views

3 replies

1 likes

  • 752 Views
  • 3 replies
  • 1 likes

Can't turn Waze off

I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, its automatically decided that I'm driving a car and...

Regular

I don't use waze, before today I had no idea of what it was, and I certainly don't have it installed on my phone. But loading up Spotify on my phone, connected to my electric drumkit via bluetooth, i...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

CAN'T PLAY LOCAL SONGS

PlanPremiumCountryTurkeyDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I try to play a local song it says ''Spotify can't play this right now. If you have the file on your computer you can import it.'' It only plays one song f...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I try to play a local song it says ''Spotify can't play this right now. If you ...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes