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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111283 Views

26 replies

3 likes

  • 111283 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223855 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223855 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581095 Views

79 replies

3 likes

  • 581095 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478415 Views

577 replies

40 likes

Account
Free
  • 478415 Views
  • 577 replies
  • 40 likes

Ridiculously slow Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...

Regular

Plan Premium Country USA  Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...

osornios

Spotify Star

3111 Views

7 replies

3 likes

  • 3111 Views
  • 7 replies
  • 3 likes

Bluetooth media controls not working

PlanPremiumCountryUnited States DeviceOnePlus 5TOperating SystemAndroid Pie My Question or Issue When I connect my phone to my car's stereo, the media controls only allow me to skip one song until I reconnect to the stereo the next time I drive. I ha...

Regular

Plan Premium Country United States   Device OnePlus 5T Operating System Android Pie   My Question or Issue   When I connect my phone to my car's stereo, the media controls ...

anderman1705

Casual Listener

7109 Views

19 replies

3 likes

  • 7109 Views
  • 19 replies
  • 3 likes

Solved!! Option to store offline songs on SD car not longer available

PlanPremiumCountryGermanyDeviceSony XZ PremiumOperating SystemAndroid Oreo My Question or IssueAfter ne newest update to version 8.5.27.957, i'm not longer able to move the offline songs to my SD card. The option disapeared and not available.

Casual Listener

Plan Premium Country Germany Device Sony XZ Premium Operating System Android Oreo   My Question or Issue After ne newest update to version 8.5.27.957, i'm not longer able to move ...

Luan

Spotify Star

1699 Views

6 replies

0 likes

  • 1699 Views
  • 6 replies
  • 0 likes

Spotify wont pause songs

PlanPremiumCountry DeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio.Is th...

Casual Listener

  Plan Premium Country   Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spoti...

Azell

Casual Listener

1261 Views

2 replies

0 likes

Help
  • 1261 Views
  • 2 replies
  • 0 likes

Audio Pro Addon C10 connection problems

PlanPremium FamilyDeviceSony Xperia XZ1 CompactSpeakerAudio Pro Addon C10Operating SystemAndroid PieMy Question or IssueHej,sometime I have trouble connecting to my Audio Pro Addon C10 speakers via wifi. They are shown as available and when I choose ...

Visitor

Plan Premium Family Device Sony Xperia XZ1 Compact Speaker Audio Pro Addon C10 Operating System Android Pie My Question or Issue Hej, sometime I have trouble connecting to my Audio Pro Addo...

Simonsmith32

Visitor

2267 Views

1 replies

0 likes

  • 2267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for artists app don't show releases menu

PlanFree/PremiumCountry Device(Samsung Galaxy A7)Operating System(Android 9) My Question or IssueIn Spotify for artists android app "Releases" menu is missing from Music section just like "Upcoming" too while both displayed in desktop browsers. I can...

Regular

  Plan Free/Premium Country   Device (Samsung Galaxy A7) Operating System (Android 9)   My Question or Issue In Spotify for artists android app "Releases" menu is missing fr...

Petya

Community Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas indisponíveis no android

Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?

Visitor

Boa noite, tenho algumas músicas indisponíveis que eu ouvia sempre e agora não funcionam mais, como faço para escutar elas novamente?

Petya

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Listening on airplane mode but Sync with 2 devices

PlanPremiumCountryGermanyDeviceMy Phone: Huawei P30 Pro Friends Phone: Huawei P30My Question or IssueHello i am soon having a long plane flight so my question is: is it possible to listen the same songs/playlist/ sync on airplane mode with 2 devices?...

Visitor

Plan Premium Country Germany Device My Phone: Huawei P30 Pro Friends Phone: Huawei P30 My Question or Issue Hello i am soon having a long plane flight so my question is: is it possible to list...

902 Views

0 replies

0 likes

  • 902 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't log from Android phone

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, it says something went wrong and I should try again...

Visitor

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, ...

Katerina

Spotify Legend

831 Views

1 replies

1 likes

Android
  • 831 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music stops when phone locks

PlanPremiumCountryUKDeviceSamsung s10 My Question or IssueOnly sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second I light my phone up it starts playing. Phone and spotify both up to date.Anyone ...

Casual Listener

  Plan Premium Country UK Device Samsung s10   My Question or Issue Only sometimes when my phone locks my music stops playing. Even when connected to bluetooth devices. The second ...

Petya

Community Legend

1871 Views

5 replies

1 likes

  • 1871 Views
  • 5 replies
  • 1 likes

Bug related to adding a song

When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite...PlanPremium DeviceHuawei P20 lite

Newbie

When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite... Plan Premium   Device Huawei P20 lite  

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Can't play a specific podcast playlist on Pixel 2XL

PlanPremiumCountrySingaporeDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueHello! I have trouble playing a podcast playlist on my device. It was working fine until 2 days ago, and it suddenly can't be played nor downloaded. I've tried ...

Visitor

Plan Premium Country Singapore Device Pixel 2 XL Operating System Android 10   My Question or Issue Hello! I have trouble playing a podcast playlist on my device. It was working fine u...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Spotify pausing and stopping now resolved for me

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10 note My Question or IssueI have seen so many complaints about spotify stopping and pausing - i had the same problem but I found the guide had information that fixed the issue for me so I thought I wo...

Visitor

  Plan Premium Country Australia Device Samsung Galaxy 10 note     My Question or Issue I have seen so many complaints about spotify stopping and pausing - i had the same pro...

631 Views

0 replies

0 likes

pause
stop
  • 631 Views
  • 0 replies
  • 0 likes

[Google Assistant] Bad and inconsistent behavior

PlanFamilyCountrySwedenDevicePixel 3Operating SystemAndroid 10 (fully updated) My Question or IssueWhen asking Google Assistant to play music on Spotify, the behavior is very inconsistent, and more often than not, it fails to play anything.I try diff...

Casual Listener

Plan Family Country Sweden Device Pixel 3 Operating System Android 10 (fully updated)   My Question or Issue When asking Google Assistant to play music on Spotify, the behavior is very...

1147 Views

0 replies

1 likes

  • 1147 Views
  • 0 replies
  • 1 likes

Songs Starting from the middle or later

PlanPremiumCountry DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or IssueLately Songs in the "made for you" playlists are suddenly played from the middle, some are played for the last few seconds. The crossfade and gapless play are ...

Regular

Plan Premium Country   Device Samsung Galaxy S7 Edge Operating System Android   My Question or Issue Lately Songs in the "made for you" playlists are suddenly played from the midd...

nevasith

Regular

8243 Views

8 replies

0 likes

bug
  • 8243 Views
  • 8 replies
  • 0 likes

[Android] Disable BMW Connected Drive Integration Takeover

PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid (Probably all) My Question or IssueI have a real issue with (at least) the Spotify + BMW Connected integration as I feel it makes the Spotify app experience worse in terms of user 1. functi...

Newbie

Plan Free/Premium Country   Device Pixel 3 Operating System Android (Probably all)   My Question or Issue I have a real issue with (at least) the Spotify + BMW Connected integrati...

doovdevan

Visitor

2792 Views

1 replies

2 likes

  • 2792 Views
  • 1 replies
  • 2 likes

Spotify connect keeps turning on and off

I use Spotify connect from a Samsung android or from an iPad to a NAD C338 amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it continues. It is annoying, and what's even more annoying is tha...

Casual Listener

I use Spotify connect from a Samsung android or from an iPad to a NAD C338  amplifier. It usually works well for a couple of songs until it suddenly stops. If I then press "play" again it contin...

arngilska

Casual Listener

4440 Views

6 replies

0 likes

  • 4440 Views
  • 6 replies
  • 0 likes

PLAYLIST section missing from the library!!

PlanPremiumCountryUnited Arab Emirates Device(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or Issue Hi! I recently updated to the latest version, only to find out that "my library" interface and layout has been changed. I don't ha...

Visitor

Plan Premium Country United Arab Emirates   Device (Samsung Galaxy Note 9) Operating System (Android Oreo)   My Question or Issue   Hi! I recently updated to the lates...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Basic JS / CSS bugs

Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real client and switched to this crappy electron/js app.Ther...

Regular

Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real clie...

637 Views

0 replies

0 likes

  • 637 Views
  • 0 replies
  • 0 likes

Music not playing when media is downloading

PlanPremiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue/WorkflowI turn on the wifi on my device, and launch spotify.Te application starts to dowload/update playlists. While The download is running the application takes extremely ...

Regular

Plan Premium Device Sony Xperia XA2 Operating System Android   My Question or Issue/Workflow I turn on the wifi on my device, and launch spotify.Te application starts to dowload/update p...

525 Views

0 replies

1 likes

Android
Lagging
not playing
  • 525 Views
  • 0 replies
  • 1 likes