Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107396 Views

26 replies

3 likes

  • 107396 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217333 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217333 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571448 Views

79 replies

3 likes

  • 571448 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470761 Views

577 replies

40 likes

Account
Free
  • 470761 Views
  • 577 replies
  • 40 likes

Solved!! How to download the n latest liked songs ?

PlanPremiumCountryFrance DeviceOneplus 6t androidOperating SystemAndroid Oreo My Question or Issue Hi spotify, I would like to know how I can download the songs I liked but only the n latest ones ?Thanks Jaafar

Casual Listener

  Plan Premium Country France   Device Oneplus 6t android Operating System Android Oreo   My Question or Issue   Hi spotify,   I would like to know how I ...

eltoch

Composer

1339 Views

3 replies

0 likes

liked
  • 1339 Views
  • 3 replies
  • 0 likes

Cover arts on Liked Songs section is no longer display

PlanFreeCountryUKDeviceLeEco Le 2Operating SystemAndroid 6 My Question or IssueUntil September of 2019 all was OK, but when (I don't remember exactly which version) I updated my Spotify app and since cover arts on Liked Songs section is no longer dis...

Visitor

Plan Free Country UK Device LeEco Le 2 Operating System Android 6   My Question or Issue Until September of 2019 all was OK, but when (I don't remember exactly which version) I updated...

743 Views

0 replies

0 likes

  • 743 Views
  • 0 replies
  • 0 likes

Problem Between Google Maps & Spotify

PlanPremiumCountryAE DeviceHuawei 10 plusOperating SystemAndroid 9 My Question or Issuein googl maps when i press over spotify popup icon gives me this error ( To play music , you need to connect to spotify when it's safe to do so ) could someone hel...

Casual Listener

Plan Premium Country AE   Device Huawei 10 plus Operating System Android 9   My Question or Issue in googl maps when i press over spotify popup icon gives me this error ( To play...

Kareem_Figo

Casual Listener

1211 Views

1 replies

0 likes

Android
Connect
google maps
problem
Spotify
  • 1211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify downloading all songs new after new startup of android

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 9 My Question or IssueAfter a fresh restart of my mobile phone, Spotify starts re-downloading all songs new. My standard setup is thst the music gets saved on my external SD card. I ha...

Visitor

Plan Premium Country Germany Device Samsung A50 Operating System Android 9   My Question or Issue After a fresh restart of my mobile phone, Spotify starts re-downloading all songs new....

Petya

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different devices, same problems - slow to open, and app thinks it's offline

PlanPremiumDeviceSamsung Galaxy A3 and Nokia 4.2Operating SystemAndroid 8.1 (?) and 9 Takes insanely long to open app, like two or three minutes. And quite often the app says to go online despite actually streaming music at the same time. It's been l...

Visitor

Plan Premium Device Samsung Galaxy A3 and Nokia 4.2 Operating System Android 8.1 (?) and 9   Takes insanely long to open app, like two or three minutes. And quite often the app says to go...

Petya

Community Legend

1527 Views

1 replies

0 likes

Android
slow
  • 1527 Views
  • 1 replies
  • 0 likes

Superuser Contribution "song is unavailable"

PlanPremiumCountryUKDeviceHuawei P20 proOperating System My Question or IssueWhen I go to play a certain artist I get the message that the song is unavailable. All others play fine and it worked fine earlier today. Tried clearing cache, uninstall and...

Visitor

  Plan Premium Country UK Device Huawei P20 pro Operating System     My Question or Issue When I go to play a certain artist I get the message that the song is unavailable. ...

Petya

Community Legend

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

New Discography view is very inconvenient

PlanPremiumCountryCanadaDevicePixel 2XLOperating SystemAndroid 10 My Question or Issue A recent update to Spotify completely changed the Discography section in an artist page. It's now a single list, rather then the previous separation for albums, co...

Music Fan

  Plan Premium Country Canada Device Pixel 2XL Operating System Android 10   My Question or Issue   A recent update to Spotify completely changed the Discography section in...

eltoch

Composer

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Android Widgets are automatically shuffled

PlanPremiumCountryUK>NIDevice(Huawei P9)Operating System(Android 7.0) My Question or IssueEvery widget link on my home screen (very few playlists - they're mostly full albums) automatically enables Shuffle as soon as it's pressed. Never starts on the...

Visitor

Plan Premium Country UK>NI Device (Huawei P9) Operating System (Android 7.0)   My Question or Issue Every widget link on my home screen (very few playlists - they're mostly full alb...

500 Views

0 replies

1 likes

  • 500 Views
  • 0 replies
  • 1 likes

Superuser Contribution When I click "Add to Homescreen" the spotify app crashes and the album isnt added.

Premium/USA/Samsung Galaxy 7I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.

Newbie

Premium/USA/Samsung Galaxy 7 I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.    

Petya

Community Legend

1549 Views

3 replies

5 likes

  • 1549 Views
  • 3 replies
  • 5 likes

Superuser Contribution "My Library" shows no Podcasts & Playlists

PlanPremiumCountryGermanyDeviceHuawei P30liteOperating SystemAndroid 9 + Spotify Version 8.5.26.1031 My Question or IssueOn my new phone (also newly installed spotify app) I cant see my podcasts and music/playlist on the "My Library" tab. It's the ol...

Visitor

Plan Premium Country Germany Device Huawei P30lite Operating System Android 9 + Spotify Version 8.5.26.1031   My Question or Issue On my new phone (also newly installed spotify app) I ...

Petya

Community Legend

909 Views

2 replies

0 likes

  • 909 Views
  • 2 replies
  • 0 likes

Deleting offline files

Is there a way to download all of the offline music and podcasts? I see that you can delete the cache, but there doesn't seem to be an option for the offline files downloaded.

Casual Listener

Is there a way to download all of the offline music and podcasts? I see that you can delete the cache, but there doesn't seem to be an option for the offline files downloaded.

eltoch

Composer

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Can't repeat a song

I recently switched from ios to andriod and I noticed how there's no repeat song button?????

Visitor

I recently switched from ios to andriod and I noticed how there's no repeat song button?????

eltoch

Composer

4178 Views

1 replies

0 likes

  • 4178 Views
  • 1 replies
  • 0 likes

Music with gaps

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have an album of classical music on my desktop (Local files) and I listen to it with ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...

nahyden69

Regular

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ordneransicht in der App

Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inhalt ab. Kriegt man das irgendwie gerichtet? Immerhin...

Casual Listener

Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inha...

Schrottie

Casual Listener

1305 Views

3 replies

0 likes

  • 1305 Views
  • 3 replies
  • 0 likes

Solved!! [Android] Lock screen controls not working

Plan: PremiumCountry: UKDevice: Samsung Galaxy 9Operating System: Android 9 Pie I can't skip or pause tracks from my lock screen controls. I was having no problems until yesterday when I updated the app. I have tried erasing data and cache and uninst...

Casual Listener

Plan: Premium Country: UK Device: Samsung Galaxy 9 Operating System: Android 9 Pie   I can't skip or pause tracks from my lock screen controls. I was having no problems until yest...

anthonyh1

Casual Listener

14790 Views

6 replies

7 likes

  • 14790 Views
  • 6 replies
  • 7 likes

Different storage size on Android

Hey hey,Could someone explain how it is possible to fix this problem or it is okay?In the app, the size of downloaded songs + cache is approximate 12.3GBBut if I check it in settings-application the size (user data) is 13.7 GBWhy there is a differenc...

Visitor

Hey hey, Could someone explain how it is possible to fix this problem or it is okay? In the app, the size of downloaded songs + cache is approximate 12.3GB But if I check it in settings-applicatio...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Superuser Contribution thanks to this awesome bug, spotify gets so **bleep**ing slow it hurts!!

Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human being would do. I open spotify and that piece of junk won't load anything.it h...

Visitor

Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo   My Question or Issue Sometimes i just want to play music like a human...

user-removed

Not applicable

2634 Views

9 replies

2 likes

  • 2634 Views
  • 9 replies
  • 2 likes

Alexa and Heos connect

PlanPremiumCountryGermanyDeviceSmartphone, Fire HD10Operating SystemAndroid My Question or IssueWhen I play a saved Album, Spotify can not connect to Heos or Alexa. For a few weeks I'm waiting for a fix, and it makes me feel bad.

Regular

  Plan Premium Country Germany Device Smartphone, Fire HD10 Operating System Android   My Question or Issue When I play a saved Album, Spotify can not connect to Heos or Alexa. F...

747 Views

0 replies

1 likes

  • 747 Views
  • 0 replies
  • 1 likes

Spotify used wrong facebook username

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in and out of spotify. However, spotify still displaye...

Newbie

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in ...

zzyss

Regular

1315 Views

3 replies

3 likes

  • 1315 Views
  • 3 replies
  • 3 likes