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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115204 Views

27 replies

4 likes

  • 115204 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231608 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231608 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591061 Views

79 replies

3 likes

  • 591061 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485570 Views

580 replies

42 likes

Account
Free
  • 485570 Views
  • 580 replies
  • 42 likes

[Android] There's no option to share on instagram stories

PlanPremiumCountryBrazilDeviceMoto G6 PlayOperating SystemAndroid 9.0 My Question or IssueWhen I'm on instagram and I try to share the song on my instagram stories, that option doesn't appear. I've tried to uninstall and install both softwares and it...

Casual Listener

Plan Premium Country Brazil Device Moto G6 Play Operating System Android 9.0   My Question or Issue When I'm on instagram and I try to share the song on my instagram stories, that opti...

Jᴀᴄᴋ

Roadie

1312 Views

5 replies

0 likes

Android
  • 1312 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lock screen play/pause not working when connected to bluetooth

PlanPremiumCountryUkDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie (9.0 My Question or IssueWhenever I am connected to a Bluetooth device the play/pause controls on my lockscreen do not work and only appear to briefly skip the track (it stutt...

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy Note 9 Operating System Android Pie (9.0   My Question or Issue Whenever I am connected to a Bluetooth device the play/pause controls on m...

Allhale

Casual Listener

2975 Views

2 replies

0 likes

  • 2975 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problemas para criar playlists no celular

PlanoPremiumPaísBrasilDispositivoMotorola One Vision 2019Sistema operacionalAndroid: 9Minha pergunta ou problemaNão consigo criar, nem abrir, minhas próprias playlists no meu celular. Sempre dá erro, porém no computador elas abrem normalmente, assim ...

Visitor

  Plano Premium País Brasil Dispositivo Motorola One Vision 2019 Sistema operacional Android: 9 Minha pergunta ou problema Não consigo criar, nem abrir, minhas próprias playlists no me...

Petya

Community Legend

1487 Views

1 replies

0 likes

Problema com playlist
  • 1487 Views
  • 1 replies
  • 0 likes

Superuser Contribution When will you add "Block Artists" option on Android? We pay for the service, and it's very basic

PlanPremiumCountryEl SalvadorDeviceSamsung Galaxy S10+Operating SystemAndroid PieMy Question or IssueWhen will you add the most needed option : Allow us to "Block undesired Artists"? We pay for a service, and it is a very basic function you need to a...

Newbie

Plan Premium Country El Salvador Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When will you add the most needed option : Allow us to "Block undesired Art...

Petya

Community Legend

1002 Views

4 replies

1 likes

  • 1002 Views
  • 4 replies
  • 1 likes

Superuser Contribution MUSICA DESCARGADA: CALIDAD EN WIFI?

PlanPremiumCountrySpainDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueCuando descargo musica en calidad NORMAL, si escucho esa misma música en streaming wifi MUY ALTA cuando estoy en casa por ejemplo, ¿en qué calidad se escuc...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy A50 Operating System Android Pie   My Question or Issue Cuando descargo musica en calidad NORMAL, si escucho esa misma música en stream...

Petya

Community Legend

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Superuser Contribution Slow/unresponsive app

PlanPremiumCountryScotland DeviceHuawei honor 9Operating SystemAndroid My Question or IssueI cancelled my membership three months ago because the update then made the app painfully slow when selecting albums and artists, or navigating between pages. ...

Casual Listener

Plan Premium Country Scotland  Device Huawei honor 9 Operating System Android    My Question or Issue I cancelled my membership three months ago because the update then made ...

Petya

Community Legend

1794 Views

6 replies

0 likes

  • 1794 Views
  • 6 replies
  • 0 likes

Superuser Contribution Downloaded Songs to SD Card? Huawei P9 Lite

I have had Spotify premium for a couple years or so now and I am enjoying it, but I find myself getting annoyed using it on my phone as it takes up all of my space on my phone with the few albums I have downloaded. I don't have a lot of space on the ...

Casual Listener

I have had Spotify premium for a couple years or so now and I am enjoying it, but I find myself getting annoyed using it on my phone as it takes up all of my space on my phone with the few albums I h...

Petya

Community Legend

1218 Views

1 replies

0 likes

  • 1218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing often when phone is locked

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueLike many others, I have the problem where the music often stops playing for a few seconds (sometimes up to a minute or so) when the phone is locked. I...

Music Fan

Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android     My Question or Issue Like many others, I have the problem where the music often stops pl...

Petya

Community Legend

1250 Views

2 replies

3 likes

  • 1250 Views
  • 2 replies
  • 3 likes

Superuser Contribution Music is cutting during every song

Hi Community, I am finding that playback stops on every song, sometimes multiple times through the song. I am listening on my Samsung s9 and I have to unlock the phone and the song continues. It is extremely frustrating. I have seen similar threads a...

Visitor

Hi Community, I am finding that playback stops on every song, sometimes multiple times through the song. I am listening on my Samsung s9 and I have to unlock the phone and the song continues. It is e...

Petya

Community Legend

996 Views

3 replies

1 likes

  • 996 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing when phone is locked

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly, even if the music is downloaded, when my screen is locked and on the Always-On-Display. However when i turn on my screen it con...

Casual Listener

  Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android   My Question or Issue   My spotify keeps pausing randomly, even if the music is downloaded, whe...

Petya

Community Legend

1821 Views

4 replies

4 likes

  • 1821 Views
  • 4 replies
  • 4 likes

I cannot share songs on Instagram stories

PlanFreeCountryMalaysia Device(Oppo A3S)Operating System (AndroidOreo) My Question or IssueWhy can't i share my spotify songs through Instagram stories. The icon for ig story isn't on the share lists

Newbie

Plan Free Country Malaysia   Device (Oppo A3S) Operating System  (AndroidOreo)   My Question or Issue Why can't i share my spotify songs through Instagram stories. The icon ...

OneByBoo

Roadie

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

Spotify Connect auf Bose Soundtouch spielt nur einzelne Titel, keine Alben!

Sobald ich ein Album höre und per Connect mit meiner Soundtouch Box connecte, fliegen alle Folgetracks des Albums aus der Queue und er spielt nur noch den aktuellen Track. Seltsam, weil es sofort wieder funktioniert, sobald ich die Connection aufhebe...

Visitor

Sobald ich ein Album höre und per Connect mit meiner Soundtouch Box connecte, fliegen alle Folgetracks des Albums aus der Queue und er spielt nur noch den aktuellen Track. Seltsam, weil es sofort wie...

Luan

Spotify Star

911 Views

1 replies

0 likes

  • 911 Views
  • 1 replies
  • 0 likes

Songs not always playing

So I have a really annoying problem. I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine. If I try to change the song in app it will not play.Any ideas? PlanPremiumCountryUK DeviceOneP...

Casual Listener

So I have a really annoying problem.   I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine.   If I try to change the so...

Luan

Spotify Star

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

When will Landscape mode come back?

My Question or IssueWhen will you bring back landscape mode for Android? Spotify looks absolutely ridiculous on Android headunits with the small cover art. And this is the main reason I got spotify. Why did you remove it? It has been months since and...

Visitor

My Question or Issue When will you bring back landscape mode for Android? Spotify looks absolutely ridiculous on Android headunits with the small cover art. And this is the main reason I got spotify...

Luan

Spotify Star

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Spotify freezes and leads to a system crash

PlanPremiumCountryGermanyDeviceHTC 10 (two different devices tested)Operating SystemAndroid 8.0 Oreo with HTC Sense My Question or IssueMy problem is a random app freeze while using Spotify.Now lasting for some months I have the issue that the spotif...

Regular

Plan Premium Country Germany Device HTC 10 (two different devices tested) Operating System Android 8.0 Oreo with HTC Sense     My Question or Issue My problem is a random app...

Jᴀᴄᴋ

Roadie

3357 Views

10 replies

0 likes

  • 3357 Views
  • 10 replies
  • 0 likes

Playback of Downloaded Content

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back? For example, I have downloaded one of my playlists to my device. I hop into my car, fire up...

Regular

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back?  For example, I have downloaded one...

TheIgster

Regular

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Music in app is TOO QUIET- comparing to other apps on Android

PlanPremium Family planCountryPolandDeviceXiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as wellOperating SystemAndroid 9 Pie, but it was attending before update on 8 Oreo as well My Question or IssueHello, Can You please explain why it i...

Casual Listener

Plan Premium Family plan Country Poland Device Xiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as well Operating System Android 9 Pie, but it was attending before update on 8 Oreo a...

Lum1r

Casual Listener

828 Views

1 replies

1 likes

  • 828 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New update deleted most useful feature of Android app - browsing saved tracks by Artists

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too. Alongside the new update, which changed the library UI in Android app, one of the most useful features disappeared: browsing saved s...

Casual Listener

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too.    Alongside the new update, which changed the library UI in Android ...

Guido

Spotify Legend

28950 Views

123 replies

166 likes

  • 28950 Views
  • 123 replies
  • 166 likes

Android app font size is too big

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in the settings for the font size.

Newbie

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in t...

osornios

Spotify Star

2430 Views

1 replies

0 likes

Android
Customized Settings
font size
UI
  • 2430 Views
  • 1 replies
  • 0 likes

Ridiculously slow Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...

Regular

Plan Premium Country USA  Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...

osornios

Spotify Star

3133 Views

7 replies

3 likes

  • 3133 Views
  • 7 replies
  • 3 likes