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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27707 Views
  • 59 replies
  • 23 likes
  • 27707 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870369 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870369 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24736 Views
  • 3 replies
  • 0 likes
  • 24736 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify App won't play any songs / skips certain songs.

PlanPremiumCountryPhilippinesDeviceNokia 8Operating SystemAndroid Version 9Spotify Version8.5.12.758 My Question or IssueI already contacted SpotifyCares using Twitter and they still haven't responded. I'm having issues on my app. It plays songs but ...

  • Casual Listener
  •   Plan Premium Country Philippines Device Nokia 8 Operating System Android Version 9 Spotify Version 8.5.12.758     My Question or Issue I already contacted SpotifyCares ...
  • Peter
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays for 5secs then skip for pixel 2

PlanPremiumCountryPhilippinesDevicePixel 2 My Question or IssueHi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for 5secs again repeatedly. I've searched the blog but can't find any working soluti...

  • Newbie
  •   Plan Premium Country Philippines Device Pixel 2   My Question or Issue Hi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for ...
  • Peter
  • Spotify Legend
  • 742 Views
  • 1 replies
  • 1 likes
  • Bug Playlist
    bugs
    Problem with playing songs
  • 742 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle play doesn't stay on when changing songs

Whenever I am listening to my songs in shuffle play and I select a new song, the shuffle function does not remain on and I have to reclick it everytime I change the song. I have a galaxy s9 amd I updated the app today. I don't know why this is a prob...

  • Casual Listener
  • Whenever I am listening to my songs in shuffle play and I select a new song, the shuffle function does not remain on and I have to reclick it everytime I change the song. I have a galaxy s9 amd I upd...
  • jh424
  • Casual Listener
  • 946 Views
  • 3 replies
  • 1 likes
  • 946 Views
  • 3 replies
  • 1 likes

Spotify Connect Only Works After Reinstall

This issue has already been raised with zero response/support here: https://community.spotify.com/t5/Android/Spotify-connect-problems-need-to-reinstall-to-fix-it-each-time/m-p/4391620 Have tried to get this working countless times on a Pixel 2XL and ...

  • Casual Listener
  • This issue has already been raised with zero response/support here: https://community.spotify.com/t5/Android/Spotify-connect-problems-need-to-reinstall-to-fix-it-each-time/m-p/4391620   H...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Superuser Contribution Is there still no permanent solution to "Favorite Songs" not syncing?

PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS, Mac, WindowsMy Question or IssueFor at least a year now, I've had a problem with my "liked songs" (I think they changed the name again to favorite songs...

  • Casual Listener
  • Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS, Mac, Windows My Question or Issue For at least a year now, I've had a problem with my...
  • yoshbag
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

How do I filter on the Liked Music playlist by Artist or Album. I have 724 liked songs

PlanPremiumCountry DeviceMi A2 LiteOperating SystemAndroid One My Question or IssueThis new UI is bad. How do I Filter by Artist or Album on the Liked Songs section. I cannot brows through 724 songs. and there any news if they brinig this basic featu...

  • Newbie
  • Plan Premium Country   Device Mi A2 Lite Operating System Android One   My Question or Issue This new UI is bad. How do I Filter by Artist or Album on the Liked Songs section...
  • chrismurray
  • Composer
  • 2128 Views
  • 1 replies
  • 1 likes
  • 2128 Views
  • 1 replies
  • 1 likes

Spotify not available on Galaxy Store in India

PlanFreeCountryIndiaDeviceSamsung Galxu S10Operating SystemAndroid Pie My Question or IssueSpotify app is not available on Galaxy store in India. I have install the app from Google play store but I am not able to install to my Gear Fit 2 Pro. Samsung...

  • Newbie
  • Plan Free Country India Device Samsung Galxu S10 Operating System Android Pie   My Question or Issue Spotify app is not available on Galaxy store in India. I have install the app from ...
  • 315 Views
  • 0 replies
  • 1 likes
  • 315 Views
  • 0 replies
  • 1 likes

Volume on Google Maps

PlanPremiumCountryIsraelXiaomi Note 7 + Skoda Android AutoOperating SystemAndroid Auto My Question or IssueI have connected my phone to Android auto. Spotify works great, but when i set a destination on Google Maps - it turns down the volume of Spoti...

  • Newbie
  • Plan Premium Country Israel Xiaomi Note 7 + Skoda Android Auto Operating System Android Auto   My Question or Issue I have connected my phone to Android auto.   Spotify works gre...
  • 500 Views
  • 0 replies
  • 0 likes
  • 500 Views
  • 0 replies
  • 0 likes

Chromecast connection hangs or is really slow

Hi, I have a regular problem with slow connections when trying to connect to a Chromecast. It can take ~60 seconds. The only way to force it to connect is to quit the Spotify app completely and then try again. This even happens if Android has just be...

  • Regular
  • Hi, I have a regular problem with slow connections when trying to connect to a Chromecast. It can take ~60 seconds. The only way to force it to connect is to quit the Spotify app completely and ...
  • 764 Views
  • 0 replies
  • 4 likes
  • 764 Views
  • 0 replies
  • 4 likes

Music replays with no sound

PlanFreeDeviceEE tabletMy Question or Issuewhenever I listen to my playlist music it won't play plus it won't skip until I press a new song on my tablet and it gets annoying when I'm playing a game please help

  • Newbie
  • Plan Free Device EE tablet My Question or Issue whenever I listen to my playlist music it won't play plus it won't skip until I press a new song on my tablet and it gets annoying when I'm playin...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

[Android] [HUAWEI P30 lite] Album cover missing

PlanPremiumCountryFranceDeviceHuawei p30liteOperating System-Android 9-EMUI 9.0.1 My Question :I didn't find any help with my problem so I come here ^^I just bought a huawei p30 lite and when I listen to a song on spotify, I don't have the album cove...

  • Regular
  • Plan Premium Country France Device Huawei p30lite Operating System -Android 9 -EMUI 9.0.1   My Question : I didn't find any help with my problem so I come here ^^ I just bought a hua...
  • 432 Views
  • 0 replies
  • 0 likes
  • 432 Views
  • 0 replies
  • 0 likes

All Songs not there

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid Pie My Question or IssueHi Spotify! First of all. Amazing service. That's a plus! Second. This latest update just sucked. I often play songs from albums that I dont "like" as you put it....

  • Casual Listener
  • Plan Premium Country US Device Samsung Note 8 Operating System Android Pie   My Question or Issue Hi Spotify!  First of all. Amazing service. That's a plus!    Second...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Superuser Contribution All Saved Albums Added to Liked Playlist

PlanPremiumCountryUnited States DeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello, I'm a fairly new user of Spotify premium. When I first started I was mildly disappointed that you couldn't like individual songs from saved/liked a...

  • Casual Listener
  • Plan Premium Country United States   Device Samsung Galaxy Operating System Android   My Question or Issue Hello, I'm a fairly new user of Spotify premium.  When I first sta...
  • HopelessUser
  • Regular
  • 550 Views
  • 3 replies
  • 0 likes
  • 550 Views
  • 3 replies
  • 0 likes

Number of songs in playlist

How can i find out on my Android device how many songs i have in a playlist? Since update doesnt show me any more or cant find the information.

  • Music Fan
  • How can i find out on my Android device how many songs i have in a playlist? Since update doesnt show me any more or cant find the information.
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with latest update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHaving real problems since the latest update forced on us. My music library is unusable. I us...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Having ...
  • Peter
  • Spotify Legend
  • 1559 Views
  • 2 replies
  • 2 likes
  • 1559 Views
  • 2 replies
  • 2 likes

Superuser Contribution Instagram share option not available for One Plus 6

PlanPremiumCountryIndia DeviceOne Plus 6Operating SystemAndroid PMy Question or IssueWhen I try opening the share menu for a song, I get all the options necessary to share the link of the song — including Instagram direct. However, I don't see any op...

  • Newbie
  • Plan Premium Country India   Device One Plus 6 Operating System Android P My Question or Issue When I try opening the share menu for a song, I get all the options necessary to share th...
  • Peter
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app- Podcast skips to end

Plan- PremiumCountry- USDevice - Google Pixel 3Operating System- Android 9 My Question or IssueVery often I start a podcast episode, listen to a part of it, and turn the app off. When I want to get back to the episode, the app shows it as "played" an...

  • Casual Listener
  • Plan- Premium Country- US Device - Google Pixel 3 Operating System- Android 9   My Question or Issue Very often I start a podcast episode, listen to a part of it, and turn the app off. Whe...
  • Peter
  • Spotify Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to chromecast on some albums

I can't get connection to my chromecast on some albums while I can get connection on other albums. I'm running android on a Huawei phone. Can someone help me out please?

  • Casual Listener
  • I can't get connection to my chromecast on some albums while I can get connection on other albums.    I'm running android on a Huawei phone.    Can someone help me out please?...
  • Peter
  • Spotify Legend
  • 797 Views
  • 4 replies
  • 1 likes
  • 797 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify disables shuffle by itself

PlanPremium DeviceGalaxy S8 Operating SystemAndroid 8.0 My Question or Issue Android App is always disabling shuffle after couple of hours. (wow pls fix this support platform. check the usabilit... on mobile it really sucks)

  • Regular
  •     Plan Premium   Device Galaxy S8   Operating System Android 8.0   My Question or Issue   Android App is always disabling shuffle after couple of hours. (...
  • Peter
  • Spotify Legend
  • 1798 Views
  • 9 replies
  • 4 likes
  • bug
  • 1798 Views
  • 9 replies
  • 4 likes

Username displayed on my parameters corresponding to my password

PlanPremiumCountryFranceDeviceNokia 8Operating SystemAndroid 9 When I go on parameters in the spotify apps, The name displayed is not my username, its my password, I change my password but it displays my old password. It's a really big security issue...

  • Newbie
  • Plan Premium Country France Device Nokia 8 Operating System Android 9   When I go on parameters in the spotify apps, The name displayed is not my username, its my password, I change my ...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes