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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118677 Views

27 replies

4 likes

  • 118677 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239296 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239296 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600159 Views

79 replies

3 likes

  • 600159 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492710 Views

581 replies

42 likes

Account
Free
  • 492710 Views
  • 581 replies
  • 42 likes

Synced icon disappeared in album view with last update

Hi, I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Playlist view though. Is that a bug or a new behavior to be expe...

Regular

Hi,   I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Play...

user-removed

Not applicable

4506 Views

4 replies

1 likes

  • 4506 Views
  • 4 replies
  • 1 likes

Album Shows Up in Google Search but Won't Play in App

Hi!I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I click the link to play it in the app, the album shows up ...

Visitor

Hi! I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I ...

1238 Views

0 replies

0 likes

  • 1238 Views
  • 0 replies
  • 0 likes

FITBIT VERSA

Plan PremiumCountry usaDevice Samsung S8, FITbit VERSAOperating SystemAndroidFITBIT32.68.9.15My Question or IssueThe spotify widget does not launch within the fitbit versa (1/"original").i've installed and reinstalled the application on my phone and ...

Casual Listener

Plan Premium Country usa Device Samsung S8, FITbit VERSA Operating System Android FITBIT32.68.9.15 My Question or Issue The spotify widget does not launch within the fitbit versa (1/"origi...

1517 Views

0 replies

0 likes

Fitbit
  • 1517 Views
  • 0 replies
  • 0 likes

Versa 2 + pixel 2 Spotify HR

PlanPremiumCountryUnited StatesDevicePixel 2 and Fitbit versa 2Operating SystemAndroid 10 My Question or IssueI keep trying to connect Spotify to my Fitbit versa 2. I've uninstalled/reinstalled the app, restarted both the phone and watch as well as h...

Casual Listener

Plan Premium Country United States Device Pixel 2 and Fitbit versa 2 Operating System Android 10   My Question or Issue I keep trying to connect Spotify to my Fitbit versa 2. I've unin...

bluemymind

Casual Listener

4239 Views

3 replies

1 likes

  • 4239 Views
  • 3 replies
  • 1 likes

App is not loading on Moto G6 Plus

PlanPremiumCountryGermanyDeviceMotorola Moto G6 PlusOperating SystemAndroid 9 My Question or IssueSince at least one month i can't use the Spotify App cause it's very slow and the loading times are way too long. I've reinstalled the App about 4 times...

Casual Listener

Plan Premium Country Germany Device Motorola Moto G6 Plus Operating System Android 9   My Question or Issue Since at least one month i can't use the Spotify App cause it's very slow an...

Luan

Spotify Star

3488 Views

3 replies

0 likes

  • 3488 Views
  • 3 replies
  • 0 likes

Lock screen controls

PlanFree/PremiumCountry DeviceSamsung Galaxy S10 plusOperating SystemAndroid 9 My Question or IssueI know this topic has been discussed ad nauseum, however I'm still having issues. Seems like I've narrowed it down, at least on my device. The lock scr...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S10 plus Operating System Android 9   My Question or Issue I know this topic has been discussed ad nauseum, however I'm still hav...

Warrior75

Casual Listener

2021 Views

1 replies

0 likes

bluetooth
controls
lock screen
pause
Play
  • 2021 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank Homepage

PlanPremiumCountryIrelandDeviceOnePlus 6Operating SystemAndroid Pie, Windows 10 My Question or IssueMy homepage on both my android app and desktop have both gone blank, no options to do anything. The desktop says please try again but thats it.None of...

Newbie

  Plan Premium Country Ireland Device OnePlus 6 Operating System Android Pie, Windows 10   My Question or Issue My homepage on both my android app and desktop have both gone blan...

stefabolous

Regular

4599 Views

4 replies

0 likes

  • 4599 Views
  • 4 replies
  • 0 likes

Next Song action Tasker bug

PlanPremiumCountryFranceDeviceOnePlus 3TOperating SystemAndroid Pie My Question or IssueHi everyone, I am having a bit of an issue with using Spotify with Tasker or a Flic Button (Flic is a Bluetooth button used for automating tasks, I stuck one to m...

Newbie

Plan Premium Country France Device OnePlus 3T Operating System Android Pie   My Question or Issue Hi everyone,   I am having a bit of an issue with using Spotify with Tasker or ...

1518 Views

0 replies

0 likes

  • 1518 Views
  • 0 replies
  • 0 likes

downloaded playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid 9My Question or IssueI have a quick question about downloaded playlists. Can Spotify play automaticly offline a downloaded playlist even if my data is active? The reason is that it...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I have a quick question about downloaded playlists. Can Spotify play automaticly offline a...

1170 Views

0 replies

0 likes

  • 1170 Views
  • 0 replies
  • 0 likes

Local files on android

PlanPremium (family)CountryThe NetherlandsDeviceHuawei Mate 10 LiteOperating SystemAndroid My Question or IssueI have some local files downloaded on my laptop and everything is fine, I can listen tot the music whitout any trouble. Buy when I try to d...

Visitor

  Plan Premium (family) Country The Netherlands Device Huawei Mate 10 Lite Operating System Android   My Question or Issue I have some local files downloaded on my laptop and eve...

1307 Views

0 replies

0 likes

  • 1307 Views
  • 0 replies
  • 0 likes

Spotify connect won't allow for picking songs to desktop, only shuffle

PlanFreeCountryUSDeviceNokia 8, Windows 10 PCOperating SystemAndroid 9, Windows 10 My Question or IssueI have been using Spotify connect for a while, probably 3-5 months, and it's come in handy whenever I play music through my PC, as I could control ...

Newbie

Plan Free Country US Device Nokia 8, Windows 10 PC Operating System Android 9, Windows 10   My Question or Issue I have been using Spotify connect for a while, probably 3-5 months, and...

AudiBeFree

Newbie

1015 Views

1 replies

1 likes

  • 1015 Views
  • 1 replies
  • 1 likes

Superuser Contribution Has Spotify removed the option to list the liked songs in the ALBUMs?

PlanFree/PremiumCountry DeviceOnePlus 6Operating SystemAndroid My Question or Issue I no longer see the liked songs in the ALBUMs. Example: When I like any song, say song no. 4 of an album containing 10 songs, I see the song in the SONGS list but not...

Visitor

Plan Free/Premium Country   Device OnePlus 6 Operating System Android   My Question or Issue   I no longer see the liked songs in the ALBUMs. Example: When I like any song, ...

Katerina

Spotify Legend

1079 Views

2 replies

0 likes

  • 1079 Views
  • 2 replies
  • 0 likes

Spotify crashes when three dots are clicked on a song

PlanPremiumCountryNew ZealandDeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueWhen I click the three dots on a song spotify crashes, which is annoying if you want to add a song to a playlist.I am aware that this issue is happening to oth...

Casual Listener

  Plan Premium Country New Zealand Device Umidigi F1 Operating System Android 9   My Question or Issue When I click the three dots on a song spotify crashes, which is annoying if...

mustbeinfamy

Visitor

1347 Views

1 replies

6 likes

  • 1347 Views
  • 1 replies
  • 6 likes

Superuser Contribution Forever downloading nothing

PlanPremium CountryUKDeviceSamsung A80Operating SystemLatest android My Question or IssueSpotify is forever downloading 5 songs, no matter what. I force quit the app, reopen, and its off again. It actually isnt downloading anything, its just saying t...

Gig Goer

Plan Premium   Country UK Device Samsung A80 Operating System Latest android   My Question or Issue Spotify is forever downloading 5 songs, no matter what. I force quit the a...

hobbss

Gig Goer

2241 Views

6 replies

2 likes

  • 2241 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playlist sorted by artist AND album

PlanPremiumCountry DeviceGalaxy 8 Operating SystemANDROID My Question or Issue Hi I made a playlist of my favs rock songs and until now it was sorted by artist and by album in the same time. However it has changed now. My playlist is still sorted by ...

Casual Listener

Plan Premium Country   Device Galaxy 8   Operating System ANDROID   My Question or Issue   Hi  I made a playlist of my favs rock songs and until now it was sorte...

Peter

Spotify Legend

1328 Views

5 replies

0 likes

  • 1328 Views
  • 5 replies
  • 0 likes

Daily mix won't open

When trying to open one of the daily mixes 2 until 6, they won't open and the screen is shown, which you will find as an attachment. Daily mix 1 is opening, most of the times. I already removed the app and cache from my tablet and phone and installed...

Music Fan

When trying to open one of the daily mixes 2 until 6, they won't open and the screen is shown, which you will find as an attachment. Daily mix 1 is opening, most of the times. I already removed the a...

Shirkaster

Casual Listener

10854 Views

59 replies

4 likes

Android 9
  • 10854 Views
  • 59 replies
  • 4 likes

Superuser Contribution How do I find radio stations?

I'm using Spotify free, Moto G6 Play with Oreo, USA.I've read (both on Spotify's website and others) of a few different ways to find radio stations, but I don't see any option for radio using any of these methods.

Casual Listener

I'm using Spotify free, Moto G6 Play with Oreo, USA. I've read (both on Spotify's website and others) of a few different ways to find radio stations, but I don't see any option for radio using any...

imnotarealrobot

Gig Goer

42534 Views

6 replies

0 likes

  • 42534 Views
  • 6 replies
  • 0 likes

Liking a song through the playback control makes it dissapear?

Plan: PremiumCountry: United StatesDevice: Samsung Galaxy S10+Operating System: Android 10, but also had the same issue on android 9. My Question or Issue: So, whenever I like a song through the notification controls something like 50% of the time or...

Visitor

Plan: Premium Country: United States Device: Samsung Galaxy S10+ Operating System: Android 10, but also had the same issue on android 9.   My Question or Issue: So, whenever I like a song t...

670 Views

0 replies

0 likes

  • 670 Views
  • 0 replies
  • 0 likes

Superuser Contribution Heart icon on lock screen not working

PlanPremiumCountryUK DeviceSony Xperia Z2 Compact Operating SystemAndroid 9 My Question or IssueThe heart icon on the lock screen doesn't work or the dislike button but the play and skip ones do. Screenshot attached

Regular

  Plan Premium Country UK  Device Sony Xperia Z2 Compact  Operating System Android 9   My Question or Issue The heart icon on the lock screen doesn't work or the dislik...

CatAdsett

Regular

2288 Views

5 replies

2 likes

  • 2288 Views
  • 5 replies
  • 2 likes

stuck waiting to download

PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueSpotify App worked fine yesterday and for the past year or so. Now won't download. Constantly says waiting to download, occasionally it starts to download ...

Casual Listener

  Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Spotify App worked fine yesterday and for the past year or so. Now...

trillipepper

Casual Listener

1163 Views

3 replies

0 likes

  • 1163 Views
  • 3 replies
  • 0 likes