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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195891 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195891 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537510 Views

78 replies

3 likes

  • 537510 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442653 Views

565 replies

37 likes

Account
Free
  • 442653 Views
  • 565 replies
  • 37 likes

Re: Spotify and Galaxy S10 don't work together

Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep** This seems like a issue for samsung

Casual Listener

Yes, I'm sure it's not Spotify, per se. It's almost certainly Samsung doing stupid Samsung**bleep**   This seems like a issue for samsung

Petya

Community Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops after a few minutes

Everytime I start playing music and lay my phone beside it stops after a few minutes. When I push the volume button it starts playing again but stops again. Same thing when I turn the screen off.PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operati...

Newbie

Everytime I start playing music and lay my phone beside it stops after a few minutes. When I push the volume button it starts playing again but stops again. Same thing when I turn the screen off. Pl...

Petya

Community Legend

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify extreme slowness

PlanPremiumCountrySpainDeviceHuawei P20 liteOperating SystemAndroid 8.1 - EMUI My Question or IssueI don't know why the **bleep** my Huawei's Spotify goes EXTREMELY SLOWI tried to erase the cache, reinstalling the app, formatting all device and there...

Newbie

Plan Premium Country Spain Device Huawei P20 lite Operating System Android 8.1 - EMUI   My Question or Issue I don't know why the **bleep** my Huawei's Spotify goes EXTREMELY SLOW I t...

Petya

Community Legend

1314 Views

1 replies

2 likes

  • 1314 Views
  • 1 replies
  • 2 likes

Superuser Contribution Application closing constantly on LG phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe app is not working please help

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The app...

Petya

Community Legend

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Superuser Contribution Şarkılarda donmalar (premium, mobile)

PlanPremiumCountryTurkeyDevice(Samsung Galaxy S7 Edge)Operating System(Android 8.0.0) SORUNEski telefonum (Samsung Note 4) oluşan hatadan sonra telefonumu değiştirdim ve hatanın aynısı devam etmekteydi, hata son zamanlarda şarkıların bir anlığına dur...

Newbie

  Plan Premium Country Turkey Device (Samsung Galaxy S7 Edge) Operating System (Android 8.0.0)   SORUN Eski telefonum (Samsung Note 4) oluşan hatadan sonra telefonumu değiştirdim...

Daisy

Spotify Legend

1104 Views

1 replies

0 likes

  • 1104 Views
  • 1 replies
  • 0 likes

Fixing "Shuffle"

I know it is a community forum, I'm just hoping a dev or an employee of Spotify will see this.Anyway, here's my question :Are you going to fix the """smart""" shuffle ?I know I'm the first nor will I be the last to complain about this, but I can't sh...

Casual Listener

I know it is a community forum, I'm just hoping a dev or an employee of Spotify will see this. Anyway, here's my question : Are you going to fix the """smart""" shuffle ? I know I'm the first nor ...

939 Views

0 replies

1 likes

shuffle
  • 939 Views
  • 0 replies
  • 1 likes

Superuser Contribution Die App stürzt oft ab

Ich hab gerade viele Posts gelesen, in denen die App gerne mal zufällig abstürzt. Ich weiß mittlerweile was das verursacht, und zwar wenn ich auf die untere leiste klicke um zum fenster zu kommen, welches lied gespielt wird. Dann hängt sich spotify a...

Visitor

Ich hab gerade viele Posts gelesen, in denen die App gerne mal zufällig abstürzt. Ich weiß mittlerweile was das verursacht, und zwar wenn ich auf die untere leiste klicke um zum fenster zu kommen, we...

Daisy

Spotify Legend

1227 Views

1 replies

0 likes

  • 1227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Online music does not start or stop playing after few seconds

PlanPremiumCountryFrance DeviceOne plus oneOperating SystemAndroid 9 My Question or IssueHi, randomly online musics are not playing the player is in lecture mode but timer doesn't move and no music (like there is no more internet and it's waiting to ...

Newbie

Plan Premium Country France   Device One plus one Operating System Android 9   My Question or Issue Hi, randomly online musics are not playing the player is in lecture mode but t...

Petya

Community Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music cutting out during a call.

PlanPremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhen using the Spotify App I am experiencing issues with the music cutting out during a phone call. I have my music playing the background when on a phone call....

Newbie

Plan Premium Country UK Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue When using the Spotify App I am experiencing issues with the music cutting out durin...

Petya

Community Legend

6287 Views

1 replies

0 likes

  • 6287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't let me save to my SD card

I've followed the spotify storage instructions to save music to my SD card, but I don't have the option on my settings that spotify suggest I use...Tap Other, then Storage.'Other' appears as a heading with only the logout option underneath.My phone m...

Newbie

I've followed the spotify storage instructions to save music to my SD card, but I don't have the option on my settings that spotify suggest I use... Tap Other, then Storage. 'Other'...

Petya

Community Legend

911 Views

1 replies

1 likes

  • 911 Views
  • 1 replies
  • 1 likes

Superuser Contribution My Samsung 7 on a premium trial account downloads files to the device storage only

PlanPremiumCountryUK Operating SystemAndroid 8.0.0 My Question or Issue My Samsung Galaxy S7 on a premium trial account downloads files to the devicestorage onlyThe SDoption seems to be greyed out and doesn't respond to clicking but is registering th...

Newbie

Plan Premium Country UK    Operating System Android 8.0.0   My Question or Issue  My Samsung Galaxy S7 on a premium trial account downloads files to the device storage o...

Petya

Community Legend

962 Views

1 replies

0 likes

galaxy s7
S7
Storage on sd card
Trial
  • 962 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify hängt sich ständig auf

PlanPremiumCountryGermanyDeviceLG thinkQOperating SystemAndroid Seit 3 tagen stürzt spotify ständig bei mir ab wenn ich entweder in meinen home screen gehe oder mein handy in den stand by modus versetzte. Ich hab fast alles schon ausprobiert wie app ...

Newbie

Plan Premium Country Germany Device LG thinkQ Operating System Android   Seit 3 tagen stürzt spotify ständig bei mir ab wenn ich entweder in meinen home screen gehe oder mein handy in d...

Petya

Community Legend

3280 Views

1 replies

1 likes

  • 3280 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists de sertanejo que eu não ouço aparecendo nos meus recentes

PlanPremiumCountryBrazil Device(Xioami Mi Operating System(Android 9.) My Question or Issue Tenho notado que músicas de sertanejo estão aparecendo nas minhas recentes, sendo que eu já desloguei de todos os dispositivos e mudei a senha.O que é estranh...

Casual Listener

Plan Premium Country Brazil   Device (Xioami Mi 😎 Operating System (Android 9.)   My Question or Issue   Tenho notado que músicas de sertanejo estão aparecendo nas minhas ...

Daisy

Spotify Legend

1033 Views

1 replies

0 likes

  • 1033 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture aléatoire

Bonjour.Est-il possible sur android d'effectuer une lecture aléatoire sur tous les albums de la bibliothèque?Merci!

Visitor

Bonjour. Est-il possible sur android d'effectuer une lecture aléatoire sur tous les albums de la bibliothèque? Merci!  

Daisy

Spotify Legend

1082 Views

1 replies

0 likes

  • 1082 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta premium en mi PC pero no en mi Moto Z2 Force

PlanPremiumCountryMéxicoDeviceMoto Z2 ForceOperating System(Android 8.0.0) My Question or IssueActive en mi PC el plan PREMIUM, me conecto con mi cuenta de Facebook, en mi PC todo funciona bien con todas las caracteristicas Premium. Instale en mi Mot...

Newbie

Plan Premium Country México Device Moto Z2 Force Operating System (Android 8.0.0)   My Question or Issue Active en mi PC el plan PREMIUM, me conecto con mi cuenta de Facebook, en ...

Daisy

Spotify Legend

672 Views

1 replies

0 likes

android 8.0.0
Moto Z2 Force
  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Difference between 'Remove' and 'Remove download' commands

PlanPremiumCountryItalyDevice Operating SystemAndroid My Question or IssueHi,I have just subscribed to Spotify Premium and have a question concerning the library and downloads on my Android mobile.What is the difference between the 'Remove' and 'Remo...

Visitor

  Plan Premium Country Italy Device   Operating System Android   My Question or Issue Hi, I have just subscribed to Spotify Premium and have a question concerning the libra...

Daisy

Spotify Legend

1887 Views

1 replies

0 likes

  • 1887 Views
  • 1 replies
  • 0 likes

Phantom playlist keeps appearing

Premium account, galaxy s8For the past week this playlist called "mixedtape hits" keeps appearing in my playlists and high jacks my account. It automatically starts playing even when I am listening to other music. I never created this list, I can't d...

Casual Listener

Premium account, galaxy s8 For the past week this playlist called "mixedtape hits" keeps appearing in my playlists and high jacks my account. It automatically starts playing even when I am listening...

eltoch

Composer

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

motorola one XT1941-3 SD Card issues

PlanPremiumCountryBrazilDevicemotorola oneOperating SystemAndroid Pie (9)My Question or IssueSo actually I have been getting this issue since my old SAMSUNG Galaxy Grand Prime Duos back in 2016, and each phone I owned after (lenovo Vibe K5, motorola ...

Visitor

Plan Premium Country Brazil Device motorola one Operating System Android Pie (9) My Question or Issue So actually I have been getting this issue since my old SAMSUNG Galaxy Grand Prime ...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Why the constant UI updates and why does my playlist keep re-dowloading songs?

PlanPremiumCountryUkDevicePixel 3, though the problem has migrated several phonesMy Questions and issuesI'm just getting quite frustrated to be honest- I've had Spotify for probably 6 years plus now and I don't understand firstly:Why there is the con...

Casual Listener

Plan Premium Country Uk Device Pixel 3, though the problem has migrated several phones My Questions and issues I'm just getting quite frustrated to be honest- I've had Spotify for probably 6 y...

t_spence12

Casual Listener

2946 Views

2 replies

1 likes

  • 2946 Views
  • 2 replies
  • 1 likes

Superuser Contribution Download for offline settings. Android app on Chromebook

I am in the US and have the Premium plan. I just installed the android app onto my Chromebook (HP 360X 14) and was wondering how change the settings so nothing downloads for offline onto the chromebook. I still would like to be able to go on my phone...

Visitor

I am in the US and have the Premium plan. I just installed the android app onto my Chromebook (HP 360X 14) and was wondering how change the settings so nothing downloads for offline onto the chromebo...

Petya

Community Legend

915 Views

1 replies

0 likes

  • 915 Views
  • 1 replies
  • 0 likes