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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111170 Views

26 replies

3 likes

  • 111170 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223678 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223678 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580847 Views

79 replies

3 likes

  • 580847 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478282 Views

577 replies

40 likes

Account
Free
  • 478282 Views
  • 577 replies
  • 40 likes

Superuser Contribution Skipping!!

Why has Spotify decided to start randomly pausing in the middle of a song now? Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song and not restart until I pick up the phone wake up the screen s...

Newbie

Why has Spotify decided to start randomly pausing in the middle of a song now?   Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song an...

Katerina

Spotify Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Can't login on android app

I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to click the email link it sends it constantly says expire...

Casual Listener

I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to clic...

Luan

Spotify Star

1027 Views

1 replies

1 likes

Android
login issues
  • 1027 Views
  • 1 replies
  • 1 likes

Superuser Contribution weird language setup

Hello,I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system language is English (both the phone and desktop). No...

Visitor

Hello, I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system...

Petya

Community Legend

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank home screen and slow loading

PlanPremium CountryUSA DeviceGalaxy S9Operating SystemAndroid Version 9 My Question or IssueMy spotify had been slowed down significantly these past few weeks. Clicking songs to play, I would have to wait 5 or 6 seconds until the song actually plays ...

Visitor

  Plan Premium   Country USA   Device Galaxy S9 Operating System Android Version 9   My Question or Issue My spotify had been slowed down significantly these past few...

Petya

Community Legend

1507 Views

2 replies

1 likes

blank homescreen
slow
  • 1507 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution How to close Spotify on Android? (NOT log out!)

PlanPremiumCountryNZDeviceNokiaOperating SystemAndroid My Question or IssueHow the **bleep** do I close the thing without having to login/out every time? I sometimes play my music through other devices. In this past week (been a couple of updates) no...

Casual Listener

Plan Premium Country NZ Device Nokia Operating System Android   My Question or Issue How the **bleep** do I close the thing without having to login/out every time? I sometimes play my ...

Petya

Community Legend

3348 Views

2 replies

0 likes

  • 3348 Views
  • 2 replies
  • 0 likes

Superuser Contribution Crashes on startup - Motorola Moto G5

PlanPremiumDeviceMotorola Moto G5Operating SystemAndroid 8.1.0My Question or IssueMy Spotify application has been crashing every time I try to open it for ~2 months now. I have tried some fixes, to no avail, and need suggestions

Casual Listener

  Plan Premium Device Motorola Moto G5 Operating System Android 8.1.0 My Question or Issue My Spotify application has been crashing every time I try to open it for ~2 months now. I have ...

EthanJennings

Casual Listener

1435 Views

4 replies

0 likes

  • 1435 Views
  • 4 replies
  • 0 likes

Solved!! Unable to disable Waze integration

PlanPremiumCountryIsraelDevicePixel 1Operating SystemAndroid Pie (9)Android App Version:8.5.27.957 My Question or IssueHi, It seems that Waze integration collides with Google Assistant and therefore I want to disable it. I disabled it from Waze's sid...

Casual Listener

Plan Premium Country Israel Device Pixel 1 Operating System Android Pie (9) Android App Version: 8.5.27.957   My Question or Issue Hi,   It seems that Waze integration collide...

OmriCohen

Casual Listener

9029 Views

1 replies

0 likes

  • 9029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android lock screen controls not workin

PlanFree/PremiumCountry DeviceSamsung Galaxy 8When phone is locked the pause/play button is not effective for pausing music. I push pause and it pauses momentarily then plays on its own after under a second. The same thing happens but in reverse if t...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 8 When phone is locked the pause/play button is not effective for pausing music. I push pause and it pauses momentarily then plays on its ...

Petya

Community Legend

1299 Views

2 replies

0 likes

  • 1299 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Mobile - Only Shuffle play.

PlanPremiumCountryNew ZealandDeviceSamsung SM-A320YOperating SystemAndroid Latest My Question or IssueOn the mobile device the only option is to shuffle play my play lists. I've followed all instructions but the shuffle play option is not present and...

Regular

Plan Premium Country New Zealand Device Samsung SM-A320Y Operating System Android Latest   My Question or Issue On the mobile device the only option is to shuffle play my play lists. I...

Petya

Community Legend

1045 Views

2 replies

0 likes

  • 1045 Views
  • 2 replies
  • 0 likes

Superuser Contribution Landscape Auto-Rotate!!!!!!

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueWhere has auto-rotate disappeared to???I don't understand...it ALWAYS used to auto-rotate.Whyyyyyyyyyyyyy was this changed????? Why is this gone?????Makes NO sen...

Music Fan

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android   My Question or Issue Where has auto-rotate disappeared to??? I don't understand...it ALWAYS used to auto-...

Petya

Community Legend

1291 Views

1 replies

0 likes

landscape
landscape mode
Ongoing Issues
Please Fix This
  • 1291 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lock screen widget not showing

PlanPremiumCountryFinlandDeviceNokia 5.1 PlusOperating SystemAndroid 9 My Question or IssueMy lockscreen doesn't show Spotify widget. This is very annoying.

Music Fan

Plan Premium Country Finland Device Nokia 5.1 Plus Operating System Android 9   My Question or Issue My lockscreen doesn't show Spotify widget. This is very annoying.  

Petya

Community Legend

1718 Views

1 replies

0 likes

  • 1718 Views
  • 1 replies
  • 0 likes

“Okay Google, play my music” for Google Home speakers

All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well. It used to play my "My Liked Songs" in order of newest to oldest. So that song that you j...

Regular

All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well.   It used to play my "My Liked ...

1674 Views

0 replies

2 likes

Google Assistant
Google Home
My Liked Songs
  • 1674 Views
  • 0 replies
  • 2 likes

scrobbling offline/caching not working?

PlanPremiumCountryGermanyDeviceHuawei Honor 6xOperating SystemAndroid 7 My Question or IssueSo yesterday i was forced into listening to music offline by having no reception but the app didn't cache my songs and did not scrobble them later. I can only...

Regular

Plan Premium Country Germany Device Huawei Honor 6x Operating System Android 7   My Question or Issue So yesterday i was forced into listening to music offline by having no reception b...

749 Views

0 replies

0 likes

  • 749 Views
  • 0 replies
  • 0 likes

Solved!! All songs by artist on Mobile

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueI'm trying to play a song by an artist but I don't remember the name of the song. So I searched the artist but it will only show me certain categories like their top 5 ...

Visitor

Plan Premium Country USA Device Pixel XL Operating System Android 10   My Question or Issue I'm trying to play a song by an artist but I don't remember the name of the song. So I searc...

OneByBoo

Roadie

1456 Views

1 replies

0 likes

artist
Mobile
song list
  • 1456 Views
  • 1 replies
  • 0 likes

Notification tab doesn't close

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemANDROID My Question or IssueEven though I close my app the Spotify tab stays open and I can't close it unless I go to settings and choose 'Force Stop'.

Visitor

Plan Premium Country USA Device Samsung Galaxy S9 Operating System ANDROID   My Question or Issue Even though I close my app the Spotify tab stays open and I can't close it unless I go...

Luan

Spotify Star

1329 Views

1 replies

0 likes

  • 1329 Views
  • 1 replies
  • 0 likes

Moto G6 Installed Spotify Premium, no music sound

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9 PieMy Question or IssueInstalled Spotify, and now under settings Media Volume control is whited out an...

Casual Listener

Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 Pie My Question or Issue Ins...

Luan

Spotify Star

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Unhiding a liked song

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid Pie I accidentally pressed the hide button while playing my...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System ...

Luan

Spotify Star

1034 Views

3 replies

0 likes

  • 1034 Views
  • 3 replies
  • 0 likes

Superuser Contribution Like / Dislike Button in Notifications Broken

PlanPremiumCountryDEDeviceSamsung S8 and Pixel 3Operating SystemAndroid 9 and 10 My IssueThe Like and Dislike buttons in the Notifications do not do anything for more than two months. However they work in the App and on my Windows Client. but not in ...

Casual Listener

Plan Premium Country DE Device Samsung S8 and Pixel 3 Operating System Android 9 and 10   My Issue The Like and Dislike buttons in the Notifications do not do anything for more than tw...

Petya

Community Legend

807 Views

2 replies

1 likes

  • 807 Views
  • 2 replies
  • 1 likes

Random pause, play and next song

Plan: PremiumCountry: Netherlands Device(iPhone SE, Samsung Galaxy S8)Operating System(iOS 12.4.1, Android 9) My Question or IssueHi all, since a week or two I'm experiencing weird issues on my iPhone and my Android phone. I think it has something to...

Casual Listener

  Plan: Premium Country: Netherlands   Device (iPhone SE, Samsung Galaxy S8) Operating System (iOS 12.4.1, Android 9)   My Question or Issue Hi all, since a week or two I'm...

Paul_dH

Casual Listener

2754 Views

4 replies

0 likes

Android
iphone
  • 2754 Views
  • 4 replies
  • 0 likes

Car view

PlanPremiumCountryIsraelDeviceSamsung Galaxy note 9 My Question or IssueI did a clean uninstull of the App and then installed Spotify again and still I don't have the option to switch on automatic car view, it doesn't even appear in the options of th...

Visitor

Plan Premium Country Israel Device Samsung Galaxy note 9   My Question or Issue I did a clean uninstull of the App and then installed Spotify again and still I don't have the option to s...

OneByBoo

Roadie

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes