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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118680 Views

27 replies

4 likes

  • 118680 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239311 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239311 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600170 Views

79 replies

3 likes

  • 600170 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492726 Views

581 replies

42 likes

Account
Free
  • 492726 Views
  • 581 replies
  • 42 likes

I can't access my Spotify playlits on my Wear os

PlanPremiumCountryAustralia DeviceNixon Mission (Smartwatch)Operating SystemWear os My Question or Issue I have a Nixon Mission with Wear os 2.10. Before the system been updated, I could access my Spotify through my watch completely, I could access m...

Newbie

  Plan Premium Country Australia   Device Nixon Mission (Smartwatch) Operating System Wear os   My Question or Issue   I have a Nixon Mission with Wear os 2.10. ...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Spotify is trying to play music through my Samsung watch

PlanPremiumCountryUSA SystemSamsung Galaxy 8Operating System(Android pie My Question or Issue I downloaded the spotify app on my watch And opened it to try to control my music from my phone With my watch, But when I pressed play no music came out of ...

Casual Listener

Plan Premium Country USA  System Samsung Galaxy 8 Operating System (Android pie   My Question or Issue  I downloaded the spotify app on my watch And opened it to try to contr...

soup_lag

Casual Listener

4439 Views

2 replies

0 likes

  • 4439 Views
  • 2 replies
  • 0 likes

Bluetooth Cutting Out

PremiumCanada DeviceS8Operating SystemAndroid version 9 My Question or IssueSo this has been going on for months; Spotify tends to randomly cut out once my screen turns off. I can't determine when it will happen. I've tried the battery exception sugg...

Casual Listener

Premium Canada   Device S8 Operating System Android version 9   My Question or Issue So this has been going on for months; Spotify tends to randomly cut out once my screen turns of...

Luan

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Will local files count against my download limit?

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll count against my 3,333 song limit on this device. Mo...

Casual Listener

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll c...

Luan

Spotify Star

2627 Views

1 replies

0 likes

  • 2627 Views
  • 1 replies
  • 0 likes

Even though i connected to wifi i cant use spotify online

PlanPremiumCountryTurkeyDevice(Samsung galaxy m20)Operating System(Android Oreo) My Question or IssueI cant use spotify on wifi because it shows me offline although i connected to wifi also spotify log out every day for no reason

Visitor

Plan Premium Country Turkey Device (Samsung galaxy m20) Operating System (Android Oreo)   My Question or Issue I cant use spotify on wifi because it shows me offline although i co...

OneByBoo

Roadie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Everytime I open Spotify it has logged me out of the app and reset my settings

PlanPremiumCountryFinlandDeviceNokia 3.2Operating SystemAndroid 9.0 My Question or IssueEverytime I open the Spotify app it asks me to relog, and after I do, I quickly realize all my settings have reset. This happens everytime the app isn't open in t...

Casual Listener

Plan Premium Country Finland Device Nokia 3.2 Operating System Android 9.0   My Question or Issue Everytime I open the Spotify app it asks me to relog, and after I do, I quickly realiz...

OneByBoo

Roadie

3659 Views

5 replies

0 likes

  • 3659 Views
  • 5 replies
  • 0 likes

question about using spotify in offline mode on Android phone

PlanPremium CountryUS DeviceSamsung Galaxy 9 Operating SystemAndroid version 9 My Question or Issue:I have albums that are downloaded in my Spotify library so that I can listen to music offline. Is there some way to use voice commands to play an offl...

Casual Listener

Plan Premium   Country US   Device Samsung Galaxy 9   Operating System Android version 9   My Question or Issue: I have albums that are downloaded in my Spotify libra...

Shorty123

Casual Listener

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses randomly

PlanPremiumCountryCanadaDeviceNote10+Operating SystemAndroid 9Spotify 8.5.27.957 My Question or IssueThe past couple of months the Android Spotify app has been pausing music randomly. While listening to music with headphones (wired or bluetooth), or ...

Casual Listener

Plan Premium Country Canada Device Note10+ Operating System Android 9 Spotify 8.5.27.957   My Question or Issue The past couple of months the Android Spotify app has been pausing musi...

-si_g8u266hp

Casual Listener

2878 Views

4 replies

3 likes

  • 2878 Views
  • 4 replies
  • 3 likes

Bluetooth turning Shuffle/Repeat off on car radio.

Chevy Sonic RS 2015 - factory radio. DeviceGoogle Pixel 4 XLOperating SystemAndroid 10 My Question or IssueWent from having an iPhone 8+ which connected to my bluetooth without any problems. Connected my Google for the first time and noticed that my ...

Visitor

Chevy Sonic RS 2015 - factory radio.   Device Google Pixel 4 XL Operating System Android 10   My Question or Issue Went from having an iPhone 8+ which connected to my bluetooth with...

952 Views

0 replies

0 likes

bluetooth
car radio
Google Pixel 4 XL
  • 952 Views
  • 0 replies
  • 0 likes

Can't Access Context Menu

PlanPremiumCountryUnited States DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueI recently lost the ability to access the context menu for a track (to add it to a playlist, add it to queue, etc.) by pressing and holding the tr...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue I recently lost the ability to access the context menu for...

934 Views

0 replies

0 likes

  • 934 Views
  • 0 replies
  • 0 likes

DOWNLOADED SONGS AT ALBUM VIEW

My Question or IssueMy issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or solution?

Visitor

My Question or Issue My issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or soluti...

OneByBoo

Roadie

1325 Views

3 replies

0 likes

  • 1325 Views
  • 3 replies
  • 0 likes

"cant improve radio try later" massge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

389 Views

0 replies

0 likes

Radio
  • 389 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to view only downloaded artists/albums in My Library

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueIn the most recent version of Spotify, I cannot easily sort my downloads by artist, only by Album, which is much more inconvenient, meaning I have to sift through ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android   My Question or Issue In the most recent version of Spotify, I cannot easily sort my downloads by artist, onl...

brooks29

Regular

3646 Views

8 replies

4 likes

  • 3646 Views
  • 8 replies
  • 4 likes

Adding local files FROM Android

Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app.

Casual Listener

Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app. 

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Spotify crashing

PlanPremiumCountryUKDeviceSony Xperia XZ3Operating SystemAndroid Pie My Question or IssueHi everyone. Would really be grateful for some help. Over the last few months my Spotify app has been getting progressively slower to the point where it can take...

Regular

Plan Premium Country UK Device Sony Xperia XZ3 Operating System Android Pie   My Question or Issue Hi everyone. Would really be grateful for some help.   Over the last few month...

Luan

Spotify Star

4973 Views

8 replies

0 likes

Android
Crash
force close
  • 4973 Views
  • 8 replies
  • 0 likes

Spotify Connect to Sonos not working in one account of Family Premium

Plan Premium FamilyCountry GermanyDevice AnyOperating System Any We are running a setup with several Sonos speakers and connect from different devices (Iphone/Mac/Android) via Spotify Connect.Although the different Sonos Speakers are shown in the Son...

Casual Listener

  Plan Premium Family Country Germany Device Any Operating System Any   We are running a setup with several Sonos speakers and connect from different devices (Ipho...

Luan

Spotify Star

4380 Views

5 replies

1 likes

  • 4380 Views
  • 5 replies
  • 1 likes

Problems logging in on Android Spotify app

PlanFreeCountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueOk, so my problem started when I opened the Spotify app on my phone one day and I was logged out. I saw this as no big deal and tried signing in under my account but it told...

Visitor

Plan Free Country USA Device Moto X4 Operating System Android 9   My Question or Issue Ok, so my problem started when I opened the Spotify app on my phone one day and I was logged out....

OneByBoo

Roadie

1548 Views

1 replies

0 likes

  • 1548 Views
  • 1 replies
  • 0 likes

Cast not working to Chromecast audio

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated Spotify this morning and still nothing.UKOneplus3CCA...

Casual Listener

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated S...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Spotify Connect - Android App - Fail to Stream

PlanPremiumCountryAustrallisDeviceGalaxy Note 10+Operating SystemOreo My Question or IssueI have a Denon HEOS 2 receiver which supports Spotify Connect. I'm able to view the device on my Android phone under "Connect to a device". However, when I try ...

Newbie

  Plan Premium Country Australlis Device Galaxy Note 10+ Operating System Oreo   My Question or Issue I have a Denon HEOS 2 receiver which supports Spotify Connect.   I'm ...

markryder53

Newbie

658 Views

1 replies

0 likes

Android
  • 658 Views
  • 1 replies
  • 0 likes

Spotify breaks immersive mode on android 10

DevicePixel 4XLOperating SystemAndroid 10/Q My Question or IssueSpotify breaks the immersive mode on my android device, and it's really annoying.The immersive mode is basically the "fullscreen" mode, that automatically activates for fullscreen apps, ...

Newbie

Device Pixel 4XL Operating System Android 10/Q   My Question or Issue Spotify breaks the immersive mode on my android device, and it's really annoying. The immersive mode is basically the...

1942 Views

0 replies

0 likes

  • 1942 Views
  • 0 replies
  • 0 likes