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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6778 Views

0 replies

7 likes

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Daily mix on PC Web launcher, not on android app.

PlanFreeCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueIve been using spotify for a few months and really like the daily mix. 99% I use it on my phone. However the other day I logged in on PC to do something and saw t...

Casual Listener

Plan Free Country US Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Ive been using spotify for a few months and really like the daily mix. 99% I use it on...

500 Views

0 replies

0 likes

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Superuser Contribution Bluetooth headphone not recognized by Spotify

PlanPremiumCountryItalyDeviceGalaxy 9+My Question or IssueOnce wireless headphones (Samsung Buds) have been paired, I can listen music from all apps (Tidal, Youtube, etc. etc.) except form Spotify... Spotify don't show them on available devices....wh...

Casual Listener

Plan Premium Country Italy Device Galaxy 9+ My Question or Issue Once wireless headphones (Samsung Buds) have been paired, I can listen music from all apps (Tidal, Youtube, etc. etc.) except f...

CarlosE

Spotify Legend

650 Views

2 replies

1 likes

  • 650 Views
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Pausing/Playing music through bluetooth headsaet and Galaxy Watch not working.

Using the pause/play tap on my Bragi Dash Pro earbuds is not working through the connection with Spotify through Galaxy Watch. Not using the bluetooth connection on phone. Using the mobile data directly from the watch. The taps to move a track forwar...

Visitor

Using the pause/play tap on my Bragi Dash Pro earbuds is not working through the connection with Spotify through Galaxy Watch. Not using the bluetooth connection on phone. Using the mobile data direc...

466 Views

0 replies

0 likes

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Songs keep pausing and restarts when i touch my phone, started happening about 2 weeks ago.

PlanPremiumCountryNZDeviceSamsung s9+Operating System My Question or IssueFor the past 2 weeks approx songs keep pausing, when I touch my phone they will restart! Its driving me mad. never had a problem with the app before. Pauses if I'm using in the...

Visitor

Plan Premium Country NZ Device Samsung s9+ Operating System     My Question or Issue For the past 2 weeks approx songs keep pausing, when I touch my phone they will restart! Its d...

461 Views

0 replies

0 likes

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Mein Mixtape

My Question or IssueSpotify premium, auf Huawei P20,Android 9Mein Mixtape lässt sich nicht aufrufen,es erschein nur Fehlermeldung: Tut uns leid,da ist was schief gelaufen.In der freien Version ( ich hatte genau deswegen gekündigt)funktionierte es dan...

Newbie

  My Question or Issue Spotify premium, auf Huawei P20,Android 9 Mein Mixtape lässt sich nicht aufrufen,es erschein nur Fehlermeldung: Tut uns leid,da ist was schief gelaufen.In der  fre...

620 Views

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Superuser Contribution Waze Notification won't dismiss

PlanPremiumCountryFrance DeviceXiaomi mi9Operating SystemAndroid Pie My Question or IssueHello, I have a constant notification for Waze in my Android and I can't even dismiss, just like there's some kind of foreground service running.. also I keep ge...

Newbie

  Plan Premium Country France  Device Xiaomi mi9 Operating System Android Pie   My Question or Issue Hello, I have a constant notification for Waze in my Android and I can't...

Katerina

Spotify Legend

756 Views

1 replies

0 likes

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Played podcast episodes marked unplayed

PlanPremiumCountryUSDeviceMoto Z2 ForceOperating SystemAndroid 8 My Question or IssueA couple days ago every episode of The NoSleep podcast was marked unplayed, and now I have no idea which episodes I still need to listen to. I just need to know if t...

Visitor

Plan Premium Country US Device Moto Z2 Force Operating System Android 8   My Question or Issue A couple days ago every episode of The NoSleep podcast was marked unplayed, and now I hav...

629 Views

0 replies

0 likes

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Superuser Contribution App Notifications Pop Up on Lockscreen

PlanPremiumCountryUKDevicePocophone F1Operating SystemAndroid 9.0 My Question or IssueWhile listening to spotify through another device such as amazon alexa and the song finishes, spotify app decides to pop up a notification on my phone, the only sol...

Visitor

  Plan Premium Country UK Device Pocophone F1 Operating System Android 9.0   My Question or Issue While listening to spotify through another device such as amazon alexa and the s...

Petya

Community Legend

865 Views

1 replies

1 likes

  • 865 Views
  • 1 replies
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Superuser Contribution How do I play my favorite songs from an artist

I am unable to play my favorite songs from specific artists.Seems now I can only play ALL of my favorite songs randomly. I used to click my Library > Artist and all my favorite songs would be listed and I just click Shuffle Play. I sometimes even jus...

Regular

I am unable to play my favorite songs from specific artists. Seems now I can only play ALL of my favorite songs randomly.   I used to click my Library > Artist and all my favorite songs wo...

hiper2d

Regular

24876 Views

21 replies

11 likes

FavoriteSong
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  • 21 replies
  • 11 likes

Superuser Contribution After I ask spotify to store in my SD, the card becames unrecognizable

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueAfter asking Spotify to store in my SD card, these becames unrecognizable and is asking for formatting.

Visitor

Plan Premium Country Argentina Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue After asking Spotify to store in my SD card, these becames unrecogniza...

Petya

Community Legend

454 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Android][Music] Pause music when listening to WhatsApp Voice Message on an Android Device

Hello everyone, I've come to notice that when listening to music (regardless of whether it's directly on my phone or on a bluetooth device) and then switching to WhatsApp to listen to a voice message, the volume of the music decreases. Usually I'd ha...

Visitor

Hello everyone,   I've come to notice that when listening to music (regardless of whether it's directly on my phone or on a bluetooth device) and then switching to WhatsApp to listen to a vo...

MihailY

Moderator

4090 Views

2 replies

5 likes

Android
Music
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  • 2 replies
  • 5 likes

Still the same favourite

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueOn my home page for five months, I see the same "favorite songs" all the time and I do not know how to change them. I heard some of them once, I did...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 edge Operating System Android 8.0.0   My Question or Issue On my home page for five months, I see the same "favorite songs" all the...

398 Views

0 replies

0 likes

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Superuser Contribution Constant crashing during playback

PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueSince updating to version 8.5.13.637 yesterday morning, Spotify keeps crashing on my Android phone (reverts to black screen with the Spotify logo, playb...

Gig Goer

Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue Since updating to version 8.5.13.637 yesterday morning, Spotify keeps crashi...

joeldegraaf

Casual Listener

4961 Views

14 replies

10 likes

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  • 14 replies
  • 10 likes

List of Performers / Favourite Performers problem

Hi I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other.But.Some of them (please see atachement) show only a few albums /songs which is very annoying. So, in many c...

Visitor

Hi   I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other. But. Some of them (please see atachement) sho...

303 Views

0 replies

0 likes

  • 303 Views
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Spotify Connect not working

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueLately I find that my devices won't simultaneously connect to Spotify.I'm using my S9 and a pc with Windows 10 installed.It use to work fine, but sin...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy S9 Operating System Android version 9   My Question or Issue Lately I find that my devices won't simultaneously connect to Spotify. I...

496 Views

0 replies

0 likes

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Want to delete Heavy Rotation

PlanPremiumCountry Device Operating System My Question or IssueI want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.

Music Fan

Plan Premium Country   Device   Operating System     My Question or Issue I want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.  

2151 Views

0 replies

2 likes

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Is there a way to more precisely adjust volume on JBL boombox using android device?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming music with Samsung S10+ connected to a JBL Boombox, when increasing volume on ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When st...

Beholt

Music Fan

1003 Views

1 replies

1 likes

Android volume
JBL
JBL Boom Box
Volume Control
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Manage individual offline songs

PlanPremiumCountryCanadaDeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueWhere can I see an exclusive list of all downloaded songs, and how do I download and remove individual songs from my library? I've seen answers that say you hav...

Casual Listener

Plan Premium Country Canada Device Huawei p20 pro Operating System Android 9   My Question or Issue Where can I see an exclusive list of all downloaded songs, and how do I download and...

chrismurray

Composer

676 Views

1 replies

0 likes

  • 676 Views
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Having to download songs over and over

My Question or IssueSince the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

Visitor

    My Question or Issue Since the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

387 Views

0 replies

0 likes

  • 387 Views
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Waze Notification still persists for me

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid My Question or IssueHello,I still have the unclearable Waze notification issue on my OnePlus 7 Pro. I do not have Waze installed, also I turned everything related to car mode/Waze of...

Gig Goer

  Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android   My Question or Issue Hello, I still have the unclearable Waze notification issue on my OnePlus 7 P...

347 Views

0 replies

0 likes

  • 347 Views
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