Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42215 Views
65 replies
25 likes

42215 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877887 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877887 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26332 Views
4 replies
0 likes

26332 Views
4 replies
0 likes

Superuser Contribution No sound during playback

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Spotifys answer was to uninstall and reinstall and th...

zrock2010
Music Fan
Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Sp...
2019-07-29 5:11:38 PM
2019-08-20 5:23:56 AM
zrock2010
Music Fan
415 Views
3 replies
0 likes

415 Views
3 replies
0 likes

I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

shop159
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-19 8:56:34 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

How to use the notification slider controls

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWe have been pointed to the Notification Slider controls to replace the functionality of the "retired" widget. What are the steps involved in getting these controls alw...

Dragoshade
Music Fan
Plan Premium Country UK Device Samsung S8 Operating System Android 9 My Question or Issue We have been pointed to the Notification Slider controls to replace the functionality of the...
2019-08-19 12:12:43 PM
2019-08-19 8:30:23 PM
user-removed
Not applicable
416 Views
1 replies
0 likes

416 Views
1 replies
0 likes

Why does my Spotify keep kicking me off of my playlist in the middle of a song?

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my playlists. I'm a paying customer and so annoyed!.

tonybiviano
Visitor
I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my ...
2019-08-19 6:27:10 PM
2019-08-19 6:32:44 PM
Brunelicia
Community Legend
3429 Views
1 replies
0 likes

3429 Views
1 replies
0 likes

Volume goes down when using GoogleMaps or Waze

Hi all, lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when i need to go to a new place, i use spotify to listen to some music and googlemaps to guide me throw voice to my destination. The problem is that, almost eve...

moshman
Casual Listener
Hi all, lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when i need to go to a new place, i use spotify to list...
2019-05-06 5:48:15 PM
2019-08-19 5:23:21 PM
moshman
Casual Listener
8288 Views
4 replies
0 likes
GoogleMaps
Maps
volume
Volume down
Waze

8288 Views
4 replies
0 likes

[Android] Daily Mix problems on Andriod

Hi I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone. Release radar and discover weekly work fine. All work on windows app. I've cleared the storage on the app - and then reinstalled 7gb of music. No change.I've deleted th...

Ian1967
Newbie
Hi I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone. Release radar and discover weekly work fine. All work on windows app. ...
2019-08-19 4:20:02 PM
184 Views
0 replies
0 likes
Android

184 Views
0 replies
0 likes

Solved!!Superuser Contribution Phone wont stop suffle mode

PlanPremiumCountryAustraliaDeviceSamsung Galaxy s9Operating SystemAndroidMy Question or IssueI use the app on my phone most of the time and have run into the recent issue of not being able to stop shuffle mode if my phone is contected to Wi-Fi or 4G....

CAM369
Casual Listener
Plan Premium Country Australia Device Samsung Galaxy s9 Operating System Android My Question or Issue I use the app on my phone most of the time and have run into the recent issue of not bei...
2019-08-16 4:30:47 PM
2019-08-19 12:54:54 PM
CAM369
Casual Listener
845 Views
2 replies
1 likes
Samsung

845 Views
2 replies
1 likes

Fed up with new updates & song limitations of 10k songs. Goodbye to a loyal customer.

Duration6 years+PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating System Android My Question or IssueI used to love Spotify!! I am so incredibly irritated & agrivated with the updates & restrictions Spotify has made lately. 1st, they reformat the...

lthielke
Casual Listener
Duration 6 years+ Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue I used to love Spotify!! I am so incredibly irritated & ...
2019-08-19 12:51:07 PM
475 Views
0 replies
6 likes
Limits
maximum number of songs
updates

475 Views
0 replies
6 likes

Playback stops and spotify killed when using Android Auto

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWhen using Android Auto, spotify quite often not only stops playback, but disapears from the current media selection. Tried reinstalling.Tried closing all other apps be...

Dragoshade
Music Fan
Plan Premium Country UK Device Samsung S8 Operating System Android 9 My Question or Issue When using Android Auto, spotify quite often not only stops playback, but disapears from the...
2019-08-19 12:03:06 PM
249 Views
0 replies
1 likes

249 Views
0 replies
1 likes

How to roll back version?

PlanPremiumCountryAusDeviceSamsung Galaxy 9Operating SystemAndroid Pie How do I roll back to a previous version that still contains the widget?

NVS231
Casual Listener
Plan Premium Country Aus Device Samsung Galaxy 9 Operating System Android Pie How do I roll back to a previous version that still contains the widget?
2019-08-16 1:21:24 PM
2019-08-19 11:58:06 AM
Dragoshade
Music Fan
778 Views
2 replies
6 likes

778 Views
2 replies
6 likes

Alternative recommendations

Looking for recommendations for a music streaming app with a handy widget, 'cos this ain't it, chief

lozenge
Visitor
Looking for recommendations for a music streaming app with a handy widget, 'cos this ain't it, chief
2019-08-16 7:15:48 PM
2019-08-19 11:52:55 AM
lthielke
Casual Listener
486 Views
2 replies
2 likes

486 Views
2 replies
2 likes

Spotify Pauses constantly when listening to Long form content

PlanPremiumCountryAustralia DeviceOPPO Reno ZOperating SystemAndroid 9 (Pie) My playback consistently pauses when listening to long form content (Podcasts or longer songs) for some reason. It mainly happens when I'm driving but it also happens when I...

The_Poopycorn
Visitor
Plan Premium Country Australia Device OPPO Reno Z Operating System Android 9 (Pie) My playback consistently pauses when listening to long form content (Podcasts or longer song...
2019-08-18 12:59:53 AM
2019-08-19 11:43:21 AM
Jose_M
Spotify Star
430 Views
1 replies
1 likes

430 Views
1 replies
1 likes

some songs don't play

PlanPremiumCountryBrasilDevice(Xiaomi Redmi S2)Operating System(Android) My Question or Issue Some songs don't play. they appear to be locked, but there are no options to unlock them.

josevitornunes
Visitor
Plan Premium Country Brasil Device (Xiaomi Redmi S2) Operating System (Android) My Question or Issue Some songs don't play. they appear to be locked, but there are no option...
2019-08-19 4:18:16 AM
2019-08-19 11:29:55 AM
Jose_M
Spotify Star
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Superuser Contribution Unable to Login on Android app.

Plan: FreeCountry: United StatesDevice: Motorola Moto x4Operating System: Android 9 (Pie) Hello. Just as the title states, I am unable to login using the app on my phone. I tried opening up the app a couple days ago as usual and noticed it was logged...

JLARCAS
Casual Listener
Plan: Free Country: United States Device: Motorola Moto x4 Operating System: Android 9 (Pie) Hello. Just as the title states, I am unable to login using ...
2019-07-01 8:57:34 PM
2019-08-19 11:25:37 AM
FrostburnSpirit
Casual Listener
1393 Views
3 replies
0 likes

1393 Views
3 replies
0 likes

sorting/filtering

PlanFree/PremiumCountry U.S. Device LG G6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have followed for sorting and filtering a playlist, however, when I cl...

user-removed
Visitor
...hare, Make public. Can someone please help with this issue? Thanks
2019-08-09 8:20:34 AM
2019-08-19 3:00:27 AM
dakew
Newbie
328 Views
2 replies
0 likes

328 Views
2 replies
0 likes

Widget.

PlanPremium family CountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueYou took the widget. Why would you take something away from a paying customer like that? You keep changing away from what I liked about you...

Khaotician
Newbie
Plan Premium family Country United States Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue You took the widget. Why would you take ...
2019-08-18 5:27:17 PM
2019-08-18 11:42:45 PM
Jose_M
Spotify Star
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Solved!! I can't listen to just a specific album, and can't loop.

PlanFreeCountryEngland DeviceHuawei Y9Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed me to play just an album. Now, I moved to phone, and more songs have been added to the alb...

Glazed
Newbie
Plan Free Country England Device Huawei Y9 Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed m...
2019-08-18 8:33:47 PM
2019-08-18 9:44:49 PM
Emilia_8
Community Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

daily mix will not update

PlanFree (was premium before)Country IsraelDeviceSamsung Galaxy 7 and 8My Question or Issuefor couple of mouths I didn't get any now updates on my daily mixes (any of the 6)they are not refreshing and have the same songs every time.this happens only ...

almogdub
Newbie
Plan Free (was premium before) Country Israel Device Samsung Galaxy 7 and 8 My Question or Issue for couple of mouths I didn't get any now updates on my daily mixes (any of the 6...
2019-08-18 6:48:13 PM
2019-08-18 6:57:43 PM
Emilia_8
Community Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Local files won't download

PlanPremiumCountryUSADeviceWindows 10 to Note 8 My Question or IssueLocal files won't download no matter what I do. They show up on the playlist but won't download. I've tried all of the suggestions on all the other posts I could find (all the way ba...

Zrora
Visitor
Plan Premium Country USA Device Windows 10 to Note 8 My Question or Issue Local files won't download no matter what I do. They show up on the playlist but won't download. I've...
2019-08-18 1:38:15 AM
2019-08-18 4:04:29 PM
Kokanee9
Visitor
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Local File to android audio playback bug

PlanPremiumCountry UKDeviceSony experia E5Operating SystemAndroid Marshmallow My Question or IssueWhen I transfer a local file from my PC to a downloaded playlist that's on my phone it trafers perfectly fine, and is available to play offline. However...

elochai95
Casual Listener
Plan Premium Country UK Device Sony experia E5 Operating System Android Marshmallow My Question or Issue When I transfer a local file from my PC to a downloaded playlist that's...
2018-12-27 9:18:43 PM
2019-08-18 12:44:13 PM
ERCR
Visitor
640 Views
1 replies
0 likes

640 Views
1 replies
0 likes

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