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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118677 Views

27 replies

4 likes

  • 118677 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239306 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239306 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600164 Views

79 replies

3 likes

  • 600164 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492715 Views

581 replies

42 likes

Account
Free
  • 492715 Views
  • 581 replies
  • 42 likes

Solved!! [solved] Shuffle play only

Hello everyone, at first, let's start with the basic infos;PlanPremiumCountryFranceDeviceHuawei p30 liteOperating SystemAndroid 9 Now for the problem: since the 28/10, I can't select the music I want to listen anymore. On every album, artists and Pla...

Casual Listener

Hello everyone, at first, let's start with the basic infos; Plan Premium Country France Device Huawei p30 lite Operating System Android 9   Now for the problem: since the 28/10, I can'...

Azaberym

Casual Listener

1081 Views

1 replies

1 likes

  • 1081 Views
  • 1 replies
  • 1 likes

Artist Page Doesn't Load in New UI

PlanPremiumCountryUSDeviceOnePlus 3TOperating SystemAndroid, Windows 10 My Question or IssueThe new UI is horrible. Not only is it less intuitive and less functional, it is not easy to use and is way buggier than the old. Some of us have absolutely n...

Newbie

Plan Premium Country US Device OnePlus 3T Operating System Android, Windows 10   My Question or Issue The new UI is horrible. Not only is it less intuitive and less functional, it is n...

more-characters

Visitor

3550 Views

13 replies

19 likes

  • 3550 Views
  • 13 replies
  • 19 likes

Finding unlisted podcasts

PlanFree/Premium PremiumCountry USA Device Samsung Galaxy S7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am attempting to transistion from another Podcast player to...

Casual Listener

Plan Free/Premium Premium Country USA   Device Samsung Galaxy S7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  (iOS 10, Android Oreo, Windows 10,etc.) &...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Spotify home screen shows a black page on new Pixel 3a Phone

CountryPortugalDevice(Google Pixel 3a)Operating System(Latest Android 10) My Question or Issue Hello, I just switched to a new Google Pixel 3a smartphone and my Spotify shows a blank black page after loggin in on the Home tab. I've reinstalled, tryin...

Casual Listener

  Country Portugal Device (Google Pixel 3a) Operating System (Latest Android 10)   My Question or Issue   Hello,  I just switched to a new Google Pixel 3a smartphone an...

nevermore1845

Newbie

1174 Views

4 replies

2 likes

  • 1174 Views
  • 4 replies
  • 2 likes

Syncing with pc

My Question or Issue: Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name. The problem is that on my phone they are completely shuffled and sometimes I play a song from a P...

Casual Listener

My Question or Issue:   Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name.  The problem is that on my phon...

Parsa_Khaz

Casual Listener

1338 Views

1 replies

0 likes

  • 1338 Views
  • 1 replies
  • 0 likes

Saving Spotify files to SD card on Fiio M9

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but then fails. Any suggestions to fix this?Plan Premium

Visitor

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but t...

992 Views

0 replies

0 likes

  • 992 Views
  • 0 replies
  • 0 likes

Spotify keeps restarting Firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I play my Spotify account through my FS, after about 5-10mins, it will turn off and res...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I delete all played downloaded podcasts?

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been moved?

Casual Listener

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been mov...

Peter

Spotify Legend

45675 Views

15 replies

13 likes

Android
  • 45675 Views
  • 15 replies
  • 13 likes

Solved!!Superuser Contribution [Podcasts] problem relistening to episodes

PlanFree/PremiumCountry Brazil Samsung J7 metalOperating SystemAndroid oreo My Question or IssueSometimes, after I've listened to one episode of a podcast, the app won't let me listen to it again. When I tap play on that specific episode it automatic...

Regular

  Plan Free/Premium Country  Brazil   Samsung J7 metal Operating System Android oreo   My Question or Issue Sometimes, after I've listened to one episode of a podcast, ...

Peter

Spotify Legend

6628 Views

8 replies

0 likes

  • 6628 Views
  • 8 replies
  • 0 likes

Why can't I search in certain public playlists on Android?

PlanPremiumCountryGermanyDeviceBQ Aquaris X ProOperating SystemAndroid 8.1.0 My Question or IssueI find that there are two types of playlists by Spotify. One type where they dont show the album covers in the playlist, which has the "Find in playlist"...

Visitor

Plan Premium Country Germany Device BQ Aquaris X Pro Operating System Android 8.1.0   My Question or Issue I find that there are two types of playlists by Spotify. One type where they ...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Bluetooth controls not working when screen is turned off

PlanPremiumCountryGermanyDeviceOukitel K4000Operating SystemAndroid 5.1 (Stock) My Question or Issue Hello,as long as my screen is turned on, i can skip tracks with the controls on my bluetooth earbuds, does not matter if screen is locked or unlocked...

Visitor

Plan Premium Country Germany Device Oukitel K4000 Operating System Android 5.1 (Stock)   My Question or Issue   Hello, as long as my screen is turned on, i can skip tracks with ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Spotify starts to play random songs while listening playlists or selected songs

PlanPremiumCountryFinlandDeviceSamsung A70Operating SystemAndroid My Question or IssueSpotify jumps random songs while listening on playlists or selected songs. This can occur even during the first song of the playlist or whenever thereafter. And ran...

Visitor

Plan Premium Country Finland Device Samsung A70 Operating System Android   My Question or Issue Spotify jumps random songs while listening on playlists or selected songs. This can occu...

OneByBoo

Roadie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Poor functionality when no internet

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueThere are two problems; both occur when not in offline mode and when there is no internet. The first is that I am unable to start listening to a downloaded album...

Casual Listener

  Plan Premium Country USA Device Google Pixel 3a Operating System Android 10   My Question or Issue There are two problems; both occur when not in offline mode and when there is...

pwnchu

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Artists Unfollowed

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S10Operating SystemAndroid 9.0 (Pie)My Question or IssueI have noticed that ever since I hit 1110 artists followed on spotify, any time I try to follow a new artist, one of my old artists becomes unfollowe...

Regular

Plan Premium Country U.S.A. Device Samsung Galaxy S10 Operating System Android 9.0 (Pie) My Question or Issue I have noticed that ever since I hit 1110 artists followed on spotify, any time ...

Firesword007

Regular

1641 Views

3 replies

0 likes

artist
bug
Potential Bug
  • 1641 Views
  • 3 replies
  • 0 likes

3 dots

PlanPremiumCountryMalaysiaDeviceRedmi 6Operating SystemMIUI Global 10.4.4 My Question or IssueIt keeps crashing whenever I press the 3 dots setting on any music or hold on them it will always crash. If I do it while a music is playing it will crash b...

Visitor

Plan Premium Country Malaysia Device Redmi 6 Operating System MIUI Global 10.4.4   My Question or Issue It keeps crashing whenever I press the 3 dots setting on any music or hold on th...

osornios

Spotify Star

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Public playlists have NEVER showed up in search.

PlanPremiumCountryAustraliaDeviceGalaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+Operating SystemAndroid Oreo My Question or IssueSince I opened my Spotify Premium account years ago my public playlists have never appeared ...

Casual Listener

Plan Premium Country Australia Device Galaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+ Operating System Android Oreo   My Question or Issue Since I ope...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Solved!! Song Skipping Bug???

I have been dealing with an issue where my spotify has been randomly skipping songs and pausing. It has been causing a great deal of frustration.PlanFreeCountryCanadaDevicePixel 2 XL

Casual Listener

I have been dealing with an issue where my spotify has been randomly skipping songs and pausing. It has been causing a great deal of frustration. Plan Free Country Canada Device Pixel 2 XL

bigbagofbeans

Casual Listener

640 Views

2 replies

1 likes

  • 640 Views
  • 2 replies
  • 1 likes

songs take forever to download

so i have a coolpad legacy go that runs on a andriod os and songs are taking forever to download. i tried reinstalling the program and i have also tried reformating my phone. my phone is up to date and i cant seem to find a solution.

Casual Listener

so i have a coolpad legacy go that runs on a andriod os  and songs are taking forever to download. i tried reinstalling the program and i have also tried reformating my phone. my phone is u...

DanielTham

Composer

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Android app audio not as good as ios

I have been trying to find some really good in ear headphones for a while and I just bought the Sony WF-1000XM3. I was testing them out and was comparing them to my gf:s powerbeats pro. The Beats were substantially better when I was running the Sonys...

Newbie

I have been trying to find some really good in ear headphones for a while and I just bought the Sony WF-1000XM3. I was testing them out and was comparing them to my gf:s powerbeats pro. The Beats wer...

DanielTham

Composer

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

Playlists not visible under library after upgrading to premium

PlanPremiumDeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueMy Playlists are not visible under my library on the android app after upgrading to premium. They, however, do show up on the web player. Anybody know how to fix this?

Casual Listener

  Plan Premium Device Sony Z5 Compact Operating System Android 7.1.1   My Question or Issue My Playlists are not visible under my library on the android app after upgrading to prem...

waylonhorne

Casual Listener

815 Views

2 replies

0 likes

Android
Playlists
  • 815 Views
  • 2 replies
  • 0 likes