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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6900 Views

0 replies

7 likes

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  • 7 likes

Song stops at 2.54Goodbyes by Post Malone.Is it normal?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nazaameer

Newbie

1086 Views

3 replies

1 likes

  • 1086 Views
  • 3 replies
  • 1 likes

Superuser Contribution Duo playlist is not really working

PlanDuoCountryDKDeviceAndroid phones and Windows My Question or IssueMy wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix of both our songs (great for road trips). Unfortunately it doesn't reall...

Regular

Plan Duo Country DK Device Android phones and Windows   My Question or Issue My wife and I have the Spotify Duo plan, so we could get this Duo Mix playlist, that is supposed to be a mix ...

AngelikaM

Newbie

7738 Views

10 replies

11 likes

  • 7738 Views
  • 10 replies
  • 11 likes

Superuser Contribution Offline Mode has locked me out of spotify

PlanPremiumCountryCanadaDeviceSamsung J3Operating SystemAndroid My Question or IssueSo I found a wifi and downloaded my songlist for offline listening.After the download, to test I switched to offline mode. But could not play any songs. (I knew they ...

Casual Listener

Plan Premium Country Canada Device Samsung J3 Operating System Android   My Question or Issue So I found a wifi and downloaded my songlist for offline listening. After the download, t...

Peter

Spotify Legend

773 Views

1 replies

1 likes

  • 773 Views
  • 1 replies
  • 1 likes

Problem with Galaxy watch app (standalone)

PlanPremiumCountryU.S.DeviceGalaxy Watch LTE When playing all songs on shuffle, it will play the first second of a song, and then reshuffle. Play a song, start to play another, reshuffle. So I have to listen to the first second of a song between ever...

Visitor

Plan Premium Country U.S. Device Galaxy Watch LTE   When playing all songs on shuffle, it will play the first second of a song, and then reshuffle. Play a song, start to play another, res...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Loading Times on Android

PlanFree/PremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueWhenever I attempt to load up a page, either for an album, playlist, or artist, it takes around 3-5 minutes to load. The is quite annoying, especial...

Regular

Plan Free/Premium Country USA Device Samsung Galaxy 8 Operating System Android version 9   My Question or Issue Whenever I attempt to load up a page, either for an album, playlist, or ...

xixi743

Regular

540 Views

3 replies

1 likes

  • 540 Views
  • 3 replies
  • 1 likes

Why does Spotify play other people's playlists with the same name as mine.

PlanPremiumCountryUKDeviceHuawei and Amazon EchoOperating SystemAndroid My Question or IssueWhenever I use voice commands to play a playlist on my Android phone or Amazon Echo devices often someone else's Spotify playlist with the same name plays rat...

Visitor

Plan Premium Country UK Device Huawei and Amazon Echo Operating System Android   My Question or Issue Whenever I use voice commands to play a playlist on my Android phone or Amazon Ech...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Superuser Contribution my Spotify keep crasing when i open album and podcast on library

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmallow My Question or Issuewhy when i open album and podcast always crashing after the update?

Casual Listener

Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmallow   My Question or Issue why when i open album and podcast always crashing after the update?

veronika1215

Newbie

2788 Views

5 replies

0 likes

  • 2788 Views
  • 5 replies
  • 0 likes

Cant crossfade

Plan Family PremiumCountryUSADeviceS10+Operating System Android My Question or IssueI can no longer cross fade? Greyed out? Not sure why?

Visitor

Plan  Family Premium Country USA Device S10+ Operating System  Android   My Question or Issue I can no longer cross fade? Greyed out? Not sure why?

chrismurray

Composer

1995 Views

1 replies

0 likes

No crossfade
  • 1995 Views
  • 1 replies
  • 0 likes

Cannot download using cellar

PlanPremiumCountryTaiwanDeviceSony Xperia XZ2 CompactOperating SystemAndroid 9 My Question or IssueDownloading using cellar stopped working since like two weeks ago (latest version), and now it'd say "waiting for ..." until WiFi is connected . Toogli...

Regular

Plan Premium Country Taiwan Device Sony Xperia XZ2 Compact Operating System Android 9   My Question or Issue Downloading using cellar stopped working since like two weeks ago (latest v...

Luan

Spotify Star

2577 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Reorder playlists

Spotify PremiumCountry - UK DevicePixel 3 xlOperating SystemAndroid 9 My Question or Issue How do I reorder the playlists within the 'Your Library' section? I have a lot of playlists, only a couple of which I have saved for offline use(when abroad wi...

Casual Listener

Spotify Premium Country - UK   Device Pixel 3 xl Operating System Android 9   My Question or Issue   How do I reorder the playlists within the 'Your Library' section?  ...

Alex

Spotify Legend

8287 Views

5 replies

0 likes

  • 8287 Views
  • 5 replies
  • 0 likes

My "x" button in my notification bar disappeared

PlanPremiumCountrySwedenDevice(Samsung Galaxy s10)Operating System(Android version 9) My Question or IssueHi!I used to have an "x" button on the spotify app, in the notification bar, when i used the app. It randomly disappeared. Is it bcs of some set...

Casual Listener

Plan Premium Country Sweden Device (Samsung Galaxy s10) Operating System (Android version 9)   My Question or Issue Hi! I used to have an "x" button on the spotify app, in the notific...

songassistant

Composer

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Can't shut spotify off

PlanPremiumCountrySwedenDevice(Samsung Galaxy s10)Operating System(Android version 9) LED-cover My Question or IssueHi!My Samsung Galaxy s10, with Samsung LED cover, shows a play/pause button on the cover and has done so for my 2 latest phones+led-co...

Casual Listener

Plan Premium Country Sweden Device (Samsung Galaxy s10) Operating System (Android version 9) LED-cover   My Question or Issue Hi! My Samsung Galaxy s10, with Samsung LED cover, shows ...

songassistant

Composer

4113 Views

1 replies

0 likes

  • 4113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Landscape mode and Spotify car view will lock the screen

PlanPremiumCountry DeviceHuawei P10Operating SystemAndroid Oreo My Question or IssueHi, i have a problem with the landscape for the current Song, works on other and Spotify car view will lock the screen instead of keeping active

Casual Listener

Plan Premium Country   Device Huawei P10 Operating System Android Oreo   My Question or Issue Hi, i have a problem with the landscape for the current Song, works on other and...

Renesis

Casual Listener

875 Views

2 replies

0 likes

  • 875 Views
  • 2 replies
  • 0 likes

Superuser Contribution Streaming via bluetooth to two speakers, is it possible!

Hi people! Is there a way to stream via Bluetooth to two speakers at the same time using Spotify? I have to phones with Spotify family premium on the same local WI FI. Each is connected to a different Bluetooth speaker and while listening using Spoti...

Regular

Hi people! Is there a way to stream via Bluetooth to two speakers at the same time using Spotify?   I have to phones with Spotify family premium on the same local WI FI. Each is connected to a...

Eni

Moderator

2970 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Minimalist Mode for Mobile/Disable images

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't appealing enough. Could Spotify create a minimalist mo...

Casual Listener

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't app...

spottedhere

Casual Listener

4332 Views

5 replies

12 likes

idea
  • 4332 Views
  • 5 replies
  • 12 likes

Lyrics for every song??

PlanFreeCountryIndiaDeviceLenovo k6 powerOperating SystemAndroid My Question or IssueDoes every song have lyrics or is it limited to few songs? Or does having premium account unlocks it? I was listening to few songs only some of them have lyrics whil...

Visitor

Plan Free Country India Device Lenovo k6 power Operating System Android   My Question or Issue Does every song have lyrics or is it limited to few songs? Or does having premium account...

Billy-J

Spotify Star

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Bad sound with Moto G6 Play and JBL Bluetooth

My Question or IssueI own a Moto G6 Play purchased in 2019 and updated to the maximum in conjunction with JBL T500BT handset purchased in 2018.Before the Moto G6, I had a Moto G5 that worked perfectly with Spotify, at the same time by the way I used ...

Visitor

My Question or Issue I own a Moto G6 Play purchased in 2019 and updated to the maximum in conjunction with JBL T500BT handset purchased in 2018. Before the Moto G6, I had a Moto G5 that worked perf...

722 Views

0 replies

0 likes

  • 722 Views
  • 0 replies
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Music Turns of automaticlly.

Hello everyone,,,PlanPremiumCountry DeviceHuawei Mate 20 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I start a song it plays and then I go on apps like Instagram and Snapchat or Internet and then sometimes the...

Casual Listener

Hello everyone,,, Plan Premium Country   Device Huawei Mate 20 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue When I start a song...

Billy-J

Spotify Star

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes on startup

PlanPremiumCountryItalyDeviceGoogle Pixel 2 XLOperating SystemAndroid Q My Question or IssueSpotify crashes on startup. I literally just press the icon, it shows the Spotify logo and when it is starting to show the home it crashes.

Casual Listener

Plan Premium Country Italy Device Google Pixel 2 XL Operating System Android Q   My Question or Issue Spotify crashes on startup. I literally just press the icon, it shows the Spotify ...

MartinB42

Casual Listener

5373 Views

11 replies

3 likes

  • 5373 Views
  • 11 replies
  • 3 likes

Solved!!Superuser Contribution Spotify don't work with wireless headphones

PlanPremium familyCountryITALYDeviceSamsung Galaxy 9 plusOperating SystemAndroid OreoMy Question or IssueI can not understand why Spotify don't shows on available devices my Samsung Buds bluethoot headphones. In fact I can listen music from ALL other...

Casual Listener

Plan Premium family Country ITALY Device Samsung Galaxy 9 plus Operating System Android Oreo My Question or Issue I can not understand why Spotify don't shows on available devices my Sa...

Alex

Spotify Legend

9446 Views

5 replies

0 likes

  • 9446 Views
  • 5 replies
  • 0 likes