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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Superuser Contribution my Spotify keep crasing when i open album and podcast on library

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmallow My Question or Issuewhy when i open album and podcast always crashing after the update?

Casual Listener

Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmallow   My Question or Issue why when i open album and podcast always crashing after the update?

veronika1215

Newbie

2787 Views

5 replies

0 likes

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Cant crossfade

Plan Family PremiumCountryUSADeviceS10+Operating System Android My Question or IssueI can no longer cross fade? Greyed out? Not sure why?

Visitor

Plan  Family Premium Country USA Device S10+ Operating System  Android   My Question or Issue I can no longer cross fade? Greyed out? Not sure why?

chrismurray

Composer

1991 Views

1 replies

0 likes

No crossfade
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Cannot download using cellar

PlanPremiumCountryTaiwanDeviceSony Xperia XZ2 CompactOperating SystemAndroid 9 My Question or IssueDownloading using cellar stopped working since like two weeks ago (latest version), and now it'd say "waiting for ..." until WiFi is connected . Toogli...

Regular

Plan Premium Country Taiwan Device Sony Xperia XZ2 Compact Operating System Android 9   My Question or Issue Downloading using cellar stopped working since like two weeks ago (latest v...

Luan

Spotify Star

2574 Views

13 replies

0 likes

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Solved!!Superuser Contribution Reorder playlists

Spotify PremiumCountry - UK DevicePixel 3 xlOperating SystemAndroid 9 My Question or Issue How do I reorder the playlists within the 'Your Library' section? I have a lot of playlists, only a couple of which I have saved for offline use(when abroad wi...

Casual Listener

Spotify Premium Country - UK   Device Pixel 3 xl Operating System Android 9   My Question or Issue   How do I reorder the playlists within the 'Your Library' section?  ...

Alex

Spotify Legend

8283 Views

5 replies

0 likes

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My "x" button in my notification bar disappeared

PlanPremiumCountrySwedenDevice(Samsung Galaxy s10)Operating System(Android version 9) My Question or IssueHi!I used to have an "x" button on the spotify app, in the notification bar, when i used the app. It randomly disappeared. Is it bcs of some set...

Casual Listener

Plan Premium Country Sweden Device (Samsung Galaxy s10) Operating System (Android version 9)   My Question or Issue Hi! I used to have an "x" button on the spotify app, in the notific...

songassistant

Composer

484 Views

1 replies

0 likes

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  • 1 replies
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Can't shut spotify off

PlanPremiumCountrySwedenDevice(Samsung Galaxy s10)Operating System(Android version 9) LED-cover My Question or IssueHi!My Samsung Galaxy s10, with Samsung LED cover, shows a play/pause button on the cover and has done so for my 2 latest phones+led-co...

Casual Listener

Plan Premium Country Sweden Device (Samsung Galaxy s10) Operating System (Android version 9) LED-cover   My Question or Issue Hi! My Samsung Galaxy s10, with Samsung LED cover, shows ...

songassistant

Composer

4105 Views

1 replies

0 likes

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Superuser Contribution Landscape mode and Spotify car view will lock the screen

PlanPremiumCountry DeviceHuawei P10Operating SystemAndroid Oreo My Question or IssueHi, i have a problem with the landscape for the current Song, works on other and Spotify car view will lock the screen instead of keeping active

Casual Listener

Plan Premium Country   Device Huawei P10 Operating System Android Oreo   My Question or Issue Hi, i have a problem with the landscape for the current Song, works on other and...

Renesis

Casual Listener

875 Views

2 replies

0 likes

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Superuser Contribution Streaming via bluetooth to two speakers, is it possible!

Hi people! Is there a way to stream via Bluetooth to two speakers at the same time using Spotify? I have to phones with Spotify family premium on the same local WI FI. Each is connected to a different Bluetooth speaker and while listening using Spoti...

Regular

Hi people! Is there a way to stream via Bluetooth to two speakers at the same time using Spotify?   I have to phones with Spotify family premium on the same local WI FI. Each is connected to a...

Eni

Moderator

2942 Views

5 replies

0 likes

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Superuser Contribution Minimalist Mode for Mobile/Disable images

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't appealing enough. Could Spotify create a minimalist mo...

Casual Listener

I'd like to suggest a minimalist mode for the Spotify App. Personally, I want the power user ability to disable album art while browsing and playing music. But perhaps suggesting that alone isn't app...

spottedhere

Casual Listener

4317 Views

5 replies

12 likes

idea
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  • 12 likes

Lyrics for every song??

PlanFreeCountryIndiaDeviceLenovo k6 powerOperating SystemAndroid My Question or IssueDoes every song have lyrics or is it limited to few songs? Or does having premium account unlocks it? I was listening to few songs only some of them have lyrics whil...

Visitor

Plan Free Country India Device Lenovo k6 power Operating System Android   My Question or Issue Does every song have lyrics or is it limited to few songs? Or does having premium account...

Billy-J

Spotify Star

725 Views

1 replies

0 likes

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  • 1 replies
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Bad sound with Moto G6 Play and JBL Bluetooth

My Question or IssueI own a Moto G6 Play purchased in 2019 and updated to the maximum in conjunction with JBL T500BT handset purchased in 2018.Before the Moto G6, I had a Moto G5 that worked perfectly with Spotify, at the same time by the way I used ...

Visitor

My Question or Issue I own a Moto G6 Play purchased in 2019 and updated to the maximum in conjunction with JBL T500BT handset purchased in 2018. Before the Moto G6, I had a Moto G5 that worked perf...

721 Views

0 replies

0 likes

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Music Turns of automaticlly.

Hello everyone,,,PlanPremiumCountry DeviceHuawei Mate 20 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I start a song it plays and then I go on apps like Instagram and Snapchat or Internet and then sometimes the...

Casual Listener

Hello everyone,,, Plan Premium Country   Device Huawei Mate 20 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue When I start a song...

Billy-J

Spotify Star

698 Views

3 replies

0 likes

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Solved!!Superuser Contribution Spotify crashes on startup

PlanPremiumCountryItalyDeviceGoogle Pixel 2 XLOperating SystemAndroid Q My Question or IssueSpotify crashes on startup. I literally just press the icon, it shows the Spotify logo and when it is starting to show the home it crashes.

Casual Listener

Plan Premium Country Italy Device Google Pixel 2 XL Operating System Android Q   My Question or Issue Spotify crashes on startup. I literally just press the icon, it shows the Spotify ...

MartinB42

Casual Listener

5356 Views

11 replies

3 likes

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  • 11 replies
  • 3 likes

Solved!!Superuser Contribution Spotify don't work with wireless headphones

PlanPremium familyCountryITALYDeviceSamsung Galaxy 9 plusOperating SystemAndroid OreoMy Question or IssueI can not understand why Spotify don't shows on available devices my Samsung Buds bluethoot headphones. In fact I can listen music from ALL other...

Casual Listener

Plan Premium family Country ITALY Device Samsung Galaxy 9 plus Operating System Android Oreo My Question or Issue I can not understand why Spotify don't shows on available devices my Sa...

Alex

Spotify Legend

9428 Views

5 replies

0 likes

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Superuser Contribution App minimizes itself when logged in

PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...

Regular

Plan Premium Country United States Operating System Android 8   My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...

Peter

Spotify Legend

1184 Views

5 replies

5 likes

  • 1184 Views
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Solved!!Superuser Contribution (Galaxy s9) music stops

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android.) My Question or IssueI've had spotify for a few years and never had a problem until I bought the S9. It stops playing after a few songs, sometimes in the middle of a song. I've s...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android.)   My Question or Issue I've had spotify for a few years and never had a problem until I bought th...

mogrant

Visitor

21625 Views

14 replies

3 likes

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Superuser Contribution Dowloaded songs diasppear when i go offline

I have a premium plan on 3 different devices and they are all fine, except on an android tablet i have all my songs downloaded (over 500) and when im online theyre all there and show that they are dowloaded but when i go offline my songs go down to a...

Visitor

I have a premium plan on 3 different devices and they are all fine, except on an android tablet i have all my songs downloaded (over 500) and when im online theyre all there and show that they are do...

Petya

Community Legend

1235 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

App pauses every song after it plays and doesn't move to the next song

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueI've had this issue for at least 2 weeks. I have barely used the app because of this. Basically once a song plays, instead of going to the next song in a ...

Regular

Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Pie   My Question or Issue I've had this issue for at least 2 weeks. I have barely used the app because o...

BugsBunny

Music Fan

494 Views

1 replies

0 likes

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Daily Mixes will not load in Android App.

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 PIE My Question or IssueGor the past few weeks, I have not been able to get my daily mixes to load. Getting an error message. Screenshot is attached. I have already done a...

Newbie

Plan Premium Family Country USA Device Samsung Galaxy S10+ Operating System Android 9 PIE   My Question or Issue Gor the past few weeks, I have not been able to get my daily mixes to l...

r121

Music Fan

428 Views

1 replies

0 likes

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Daily mix on PC Web launcher, not on android app.

PlanFreeCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueIve been using spotify for a few months and really like the daily mix. 99% I use it on my phone. However the other day I logged in on PC to do something and saw t...

Casual Listener

Plan Free Country US Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Ive been using spotify for a few months and really like the daily mix. 99% I use it on...

503 Views

0 replies

0 likes

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