Spotify keeps pausing when phone is locked

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Spotify keeps pausing when phone is locked

auuorax
Visitor

 

Plan

Premium

Country

UK

Device

Samsung Galaxy S9

Operating System

Android

 

My Question or Issue

 

My spotify keeps pausing randomly, even if the music is downloaded, when my screen is locked and on the Always-On-Display. However when i turn on my screen it continues to play? Its really annoying and has been happening for a while, even if i update the app.

 

 

4 Replies
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Re: Spotify keeps pausing when phone is locked

Rising Star 16 DanielTham
Rising Star 16

Hi There,

 

Are you able to check if the app permissions have all been granted and also did you try to reinstall the app?

DanielThamRising Star 15
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Re: Spotify keeps pausing when phone is locked

raavirk
Newbie

got to setting -- APPS -- SPOtify -- Battery -- select run in the background

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Re: Spotify keeps pausing when phone is locked

vbconz
Regular
Me too. Android SM-A320Y
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Re: Spotify keeps pausing when phone is locked

Moderator
Moderator

Hey @auuorax,

 

Thanks for voicing this out! 

 

Please follow the steps in this post in the exact same order as given there and let us know what happens.

 

If this doesn't help,  please go to this Ongoing Issue, click +VOTE and subscribe to get further info on the topic.

 

We're here for you 🙂

PetyaModerator
 
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