Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Spotify not responding

Spotify not responding

Avatar of hsynbatuu
Newbie
2019-07-07 06:39 AM 
Spotify stops responding and shuts down when I login to my account. How can i fix this problem :(

Plan

Premium

Country

Turkey

Device

(Samsung Galaxy S4)

Operating System

(Android)

 

Labels:
0 Likes
Reply
1 Reply

Avatar of Petya
Community Legend
2019-10-04 01:23 PM

Hey @hsynbatuu,

 

Thanks for letting us know about this issue. 

Could you tell us if you have already tried a clean reinstall? If not, that will help boost the performance of your app and will also ensure you have no cache issues that could be causing this. 

Let us know, we'll be keeping an eye on your replies 🙂 

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random