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blank home screen on Android app,but app functions fine

blank home screen on Android app,but app functions fine

Plan

Premium

Country

India

Device

Moto one power

Operating System

 

My Question or Issue

I am getting a blank screen when I try to open the app ,but other functions such as search work fine. I tried a clean reinstall ,but even that did not work. Screenshot attached

Screenshot_20190730-114101.png
Reply
1 Reply

Hey @Cs741,

 

Thanks for writing about this in the Community, for adding a screenshot, and for doing a clean reinstall! Sorry for the belated reply.

 

Since the clean reinstall alone didn't fic it, you could try going to:

 

  1. Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.
  2. Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.
  3. Last step - restart the phone.

Hope this helps!

 

 

PetyaModerator
 
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