Downloaded tracks keep changing to waiting to download.

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Downloaded tracks keep changing to waiting to download.

dan1979
Casual Listener

Started happening in the last few weeks I haven't changed anything in that time.

 

Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all the downloads are back as before. 

 

It's happening in the middle of listening even when I have Internet connection. I am not using Spotify on any other devices. 

 

3 Replies

mypideee
Visitor

Have you recently bought a new mobile phone?

 

Go to the following path on your android device:

Settings > Apps > Apps > Spotify > Permissions 

 

Then allow "storage". Close and restart the spotify app.

Petya
Community Legend

Hey @dan1979,

 

Thanks for reaching out! That's not cool but let's see what we can do.

Please try the following: 

 

1.Click on Remove All Devices here.

2. Do a clean reinstall.

3. Try what @mypideee suggested.

4. Go to Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.

Let us know if this helps 🙂

 

PetyaModerator
 
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dan1979
Casual Listener

These steps made it worse. I followed them and now I can't download songs at all. 

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