Can not login

Arxfab
I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and username and it does not work. I even tried through the Spotify on the Web browser and the app itself. I know the username and email are correct, I received an email 3 or 4 days ago from Spotify with both in the email.
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1 Reply

Astame

Hi there!

 

I suggest you to contact the Spotify support team. Just click the link below:

 

https://support.spotify.com/us/contact-spotify-support/

 

Please mark this as a solution if I can't help you further. 

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