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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Downloading Full Albums instead of just Playlists

I can download playlists to offline mode but cannot do this with individual albums? I have an Android device and the lastest update for the spotify App. Please Help

Casual Listener

I can download playlists to offline mode but cannot do this with individual albums? I have an Android device and the lastest update for the spotify App. Please Help

Daniel

Community Legend

1255 Views

3 replies

1 likes

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Chromecast song selection / skipping issues

Hi, I'm having issues with selecting a song to play on Chromecast, no matter if trying to do so from Windows Pc or Android App. If I press Play, Next, Previous or select a specific song, spotify will start playing for a fraction of a second and then ...

Casual Listener

Hi, I'm having issues with selecting a song to play on Chromecast, no matter if trying to do so from Windows Pc or Android App.    If I press Play, Next, Previous or select a specific son...

Daniel

Community Legend

556 Views

1 replies

0 likes

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Mobile data android

Using android 6.0 spotify version 4.9..992.Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completely?

Casual Listener

Using android 6.0 spotify version 4.9..992. Spotify off-line, background data limited switched on, still observed mobile data usage. The only way to stop spotify using data is to delete it completel...

eseverin

Casual Listener

472 Views

2 replies

0 likes

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Can't scroll down on playlist

It's really annoying, Spotify have changed the way you scroll on the playlist. Before I could easy get to the bottom of the playlist in 2 seconds. Now it takes several minutes. Stop changing things that are working!

Newbie

It's really annoying, Spotify have changed the way you scroll on the playlist. Before I could easy get to the bottom of the playlist in 2 seconds. Now it takes several minutes. Stop changing things t...

Daniel

Community Legend

4002 Views

1 replies

2 likes

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Spotify changes song when I lock my Note 5 screen

Hello, everytime I plug in my aux cable when i get in my car and play a song, as soon as I lock it or put my phone down the song changes. Other people I know have had this issue too and im assuming its an update. For as long as i can remember its bee...

Newbie

Hello, everytime I plug in my aux cable when i get in my car and play a song, as soon as I lock it or put my phone down the song changes. Other people I know have had this issue too and im assuming i...

Daniel

Community Legend

1748 Views

1 replies

0 likes

Web Player
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Auto Offline when only cellular data is available

Can someone confirm that this functionality doesn't exist in Spotify for Android? I can set it to offline mode but it seems this takes at least 3 taps on the UI, surely there must be a better way of doing this? Not everyone in the world has unlimited...

Regular

Can someone confirm that this functionality doesn't exist in Spotify for Android? I can set it to offline mode but it seems this takes at least 3 taps on the UI, surely there must be a better way of ...

Daniel

Community Legend

334 Views

1 replies

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Spotify broke my Android 'Available Storage' calculation

Spotify reported that it was using nearly 3Gb of internal storage. I cleared 'Cache', cleared 'Data' and then uninstalled Spotify. My internal stoarge hasn't increased at all. In the Android 'Storage & USB' settings option, it tells me... 6.58Gb used...

Roadie

Spotify reported that it was using nearly 3Gb of internal storage. I cleared 'Cache', cleared 'Data' and then uninstalled Spotify.   My internal stoarge hasn't increased at all. In the Android...

298 Views

0 replies

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Sound suddenly stops playing on certain tracks on my Samsung

Brief description of the issue: * my Spotify Premium plays fine on all my PCs and laptops* however when listening on my Samsung Galaxy S4, a couple of tracks will play fine (sometimes only one) and then it will go silent. The player (Play arrow) indi...

Casual Listener

Brief description of the issue:   * my Spotify Premium plays fine on all my PCs and laptops * however when listening on my Samsung Galaxy S4, a couple of tracks will play fine (some...

JD1989

Casual Listener

457 Views

2 replies

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I'm paying for spotify but every time I go listen offline its telling me to upgrade!!

This is getting incredibly annoying! I'm paying for a service I can't use. At its also ridiculous you folks at spotify don't have a number to call!? That's pretty pathetic

Regular

This is getting incredibly annoying! I'm paying for a service I can't use. At its also ridiculous you folks at spotify don't have a number to call!? That's pretty pathetic

MattSuda

Spotify Star

900 Views

9 replies

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No area storage found

No storage area found, I don't know why spotify say this, because my cellphone had memory for install the app, I trai it with re install the app and doesn't have results, pls help me !!!!

Newbie

No storage area found, I don't know why spotify say this, because my cellphone had memory for install the app, I trai it with re install the app and doesn't have results, pls help me !!!!

Daniel

Community Legend

345 Views

1 replies

0 likes

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"Disk Almost Full" message is spammed, cannot enter app

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmarking some songs to free up space, which would be a ...

Casual Listener

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmar...

choirgirl

Casual Listener

2878 Views

3 replies

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New Update to Spotify

I have over 1000 songs and before I was able to scroll down quickly on the left side of the playlist now with the new update there is no scrolling at all and takes forever to get to the end of my playlist. Add this feature back please.

Newbie

I have over 1000 songs and before I was able to scroll down quickly on the left side of the playlist now with the new update there is no scrolling at all and takes forever to get to the end of my pla...

Daniel

Community Legend

586 Views

3 replies

0 likes

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playing music offline

do I need to download songs before I'm able to play them offline

Newbie

do I need to download songs before I'm able to play them offline

MattSuda

Spotify Star

354 Views

1 replies

0 likes

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Spotify on Samsung Galaxy S3

Hello, So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have to hit the "Pause" button then "play" button to hear the song...

Visitor

Hello,   So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have t...

477 Views

0 replies

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Solved!! Stops playing on Samsung Galaxy S7 Edge

Hello, Since a few days I've got the Samsung Galaxy S7 Edge to replace my Galaxy S6. But when I'm listening to my playlists and the phone gets locked (screen turns to black and I need to enter my fingerprint to 'wake up' the phone) Spotify stops play...

Casual Listener

Hello,   Since a few days I've got the Samsung Galaxy S7 Edge to replace my  Galaxy S6.   But when I'm listening to my playlists and the phone gets locked (screen turns to black an...

Elwctrobunny13

Casual Listener

157606 Views

48 replies

2 likes

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Spotify ap on android

Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message "unable to play - please upgrade your account with Spotify to become ...

Visitor

Hi   I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book.  It comes up with an error message...

osornios

Spotify Star

557 Views

3 replies

0 likes

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App wont load my local data anymore!

The Spotify App on Android wont play all of my songs anymore so i went online to download them AGAIN and now it wont download all of them (witch it had before..) the tutorial to download local files on your smartphone wont work eather ... Why? just w...

Casual Listener

The Spotify App on Android wont play all of my songs anymore so i went online to download them AGAIN and now it wont download all of them (witch it had before..) the tutorial to download local files ...

dkloder

Newbie

356 Views

1 replies

0 likes

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Thumbs Up/Down with Android Wear

Hi, Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate tracks. Also, why can't I rate tracks on things like my "Playlis...

Visitor

Hi,   Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate trac...

jean3601

Community Legend

899 Views

7 replies

2 likes

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Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Regular

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...

Sparkytwo

Regular

1144 Views

6 replies

0 likes

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App starting on it's own when I hang up from a call in the car

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a way to stop this from happening. 2013 BMW 550i, th...

Newbie

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a...

315 Views

0 replies

0 likes

  • 315 Views
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