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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

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No area storage found

No storage area found, I don't know why spotify say this, because my cellphone had memory for install the app, I trai it with re install the app and doesn't have results, pls help me !!!!

Newbie

No storage area found, I don't know why spotify say this, because my cellphone had memory for install the app, I trai it with re install the app and doesn't have results, pls help me !!!!

Daniel

Community Legend

337 Views

1 replies

0 likes

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"Disk Almost Full" message is spammed, cannot enter app

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmarking some songs to free up space, which would be a ...

Casual Listener

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmar...

choirgirl

Casual Listener

2866 Views

3 replies

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New Update to Spotify

I have over 1000 songs and before I was able to scroll down quickly on the left side of the playlist now with the new update there is no scrolling at all and takes forever to get to the end of my playlist. Add this feature back please.

Newbie

I have over 1000 songs and before I was able to scroll down quickly on the left side of the playlist now with the new update there is no scrolling at all and takes forever to get to the end of my pla...

Daniel

Community Legend

575 Views

3 replies

0 likes

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  • 3 replies
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playing music offline

do I need to download songs before I'm able to play them offline

Newbie

do I need to download songs before I'm able to play them offline

MattSuda

Spotify Star

349 Views

1 replies

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Spotify on Samsung Galaxy S3

Hello, So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have to hit the "Pause" button then "play" button to hear the song...

Visitor

Hello,   So the Spotify app on my Samsung Galaxy S3 device does this thing where when the next song plays after the first song, it shows that it is playing but no sound comes through. I have t...

468 Views

0 replies

0 likes

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Solved!! Stops playing on Samsung Galaxy S7 Edge

Hello, Since a few days I've got the Samsung Galaxy S7 Edge to replace my Galaxy S6. But when I'm listening to my playlists and the phone gets locked (screen turns to black and I need to enter my fingerprint to 'wake up' the phone) Spotify stops play...

Casual Listener

Hello,   Since a few days I've got the Samsung Galaxy S7 Edge to replace my  Galaxy S6.   But when I'm listening to my playlists and the phone gets locked (screen turns to black an...

Elwctrobunny13

Casual Listener

157373 Views

48 replies

2 likes

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Spotify ap on android

Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message "unable to play - please upgrade your account with Spotify to become ...

Visitor

Hi   I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book.  It comes up with an error message...

osornios

Spotify Star

544 Views

3 replies

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App wont load my local data anymore!

The Spotify App on Android wont play all of my songs anymore so i went online to download them AGAIN and now it wont download all of them (witch it had before..) the tutorial to download local files on your smartphone wont work eather ... Why? just w...

Casual Listener

The Spotify App on Android wont play all of my songs anymore so i went online to download them AGAIN and now it wont download all of them (witch it had before..) the tutorial to download local files ...

dkloder

Newbie

343 Views

1 replies

0 likes

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Thumbs Up/Down with Android Wear

Hi, Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate tracks. Also, why can't I rate tracks on things like my "Playlis...

Visitor

Hi,   Would it be possible to add controls for "Thumbs Up/Down" to the Spotify Android Wear app? This would be quite handy, because it would mean I don't have to pull out my phone to rate trac...

jean3601

Community Legend

855 Views

7 replies

2 likes

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Chromecast audio keeps stopping

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Often have to then stop casting via the Chromecast app...

Regular

Until a few weeks ago I was loving using Spotify via Chromecast audio. But an update some point seems to have ruined it. If one scrolls through a couple of songs it shows as playing but no sound. Oft...

Sparkytwo

Regular

1105 Views

6 replies

0 likes

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App starting on it's own when I hang up from a call in the car

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a way to stop this from happening. 2013 BMW 550i, th...

Newbie

Recently the app has been starting even though it's not in use once I hang up from a call in the car. This is a problem as I often have clients in my vehicle. I love the service but there has to be a...

312 Views

0 replies

0 likes

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offline songs majestically disappear

ive subscribed to premium before and downloaded hundreds of songs. but then after some time, all my offline songs fckin disappeared and im so pissed off bcz i used lots of datas and time downloading those shts. and im logging it in the exact same dev...

Newbie

ive subscribed to premium before and downloaded hundreds of songs. but then after some time, all my offline songs fckin disappeared and im so pissed off bcz i used lots of datas and time downloading ...

jean3601

Community Legend

409 Views

1 replies

0 likes

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  • 1 replies
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Why has a song become 'unplayable'?

It's just suddenly become unplayable why?

Casual Listener

It's just suddenly become unplayable why?

584 Views

0 replies

0 likes

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Queuing Issues with Chromecast Audio

There seems to be a fair amount of issues with Chromecast Audio and Spotify. But something I have yet to find any word about are the queuing issues with Chromecast Audio and Spotify. Playing from an album or playlist seems to work fine, but when you ...

Casual Listener

There seems to be a fair amount of issues with Chromecast Audio and Spotify. But something I have yet to find any word about are the queuing issues with Chromecast Audio and Spotify. Playing fro...

user-removed

Not applicable

2685 Views

8 replies

7 likes

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grabbing music from the radio

hi, i am trying to find in spotify how to grab a song that i hear on the radio and add the song to my playlist, any help much appreciated.

Newbie

hi,   i am trying to find in spotify how to grab a song that i hear on the radio and add the song to my playlist, any help much appreciated.  

user-removed

Not applicable

417 Views

1 replies

0 likes

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Streaming cache always on internal storage?

I'm running Marshmallow 6.0 on a Moto X Play. From a clean installation, I have storage set to 'SD card' in the new Storage menu. I have never downloaded anything, I've only ever streamed. Spotify seems to be successfully using the SD card to store i...

Roadie

I'm running Marshmallow 6.0 on a Moto X Play. From a clean installation, I have storage set to 'SD card' in the new Storage menu. I have never downloaded anything, I've only ever streamed. Spotify se...

voice_of_reason

Roadie

3533 Views

11 replies

0 likes

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Spotify offline error

I changed my storage device from my internal storage to my SD card on my Samsung galexy s5 active and since then I transfered everything to the SD card. I now get a notification everytime I start spotify on my phone that I have reached the maximum nu...

Casual Listener

I changed my storage device from my internal storage to my SD card on my Samsung galexy s5 active and since then I transfered everything to the SD card. I now get a notification everytime I start spo...

Daniel

Community Legend

497 Views

4 replies

0 likes

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Can't fast scroll down in playlist

Dear Spotify, I'm an Android app user. I'm pretty sure some other persons reported this issue as well, but as this is very frustrating i'd like to add my own post so it shows you that this issue matters a lot to your users (who pays for premium and g...

Newbie

Dear Spotify,   I'm an Android app user.   I'm pretty sure some other persons reported this issue as well, but as this is very frustrating i'd like to add my own post so it shows you th...

Alx

Regular

3201 Views

4 replies

13 likes

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recover deleted songs from offline android

Hello everyone, By mistake, more than half of my main playlist get deleted. When i noticed that, i immediatly press several time the undo fonction (ctrl + z), but it didn't recover all my deleted song (595/648).But that was on my PC and still have th...

Casual Listener

Hello everyone,   By mistake, more than half of my main playlist get deleted. When i noticed that, i immediatly press several time the undo fonction (ctrl + z), but it didn't recover all my de...

Joe

Community Legend

1232 Views

2 replies

0 likes

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Song stops playing/looks like it's playing/no audio

I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones and the problem hasn't occurred while using them. N...

Music Fan

I'm not sure if this has been posted before. I thought that I'd found a workaround for this problem by using an older apk but that also stopped working. I recently got a pair of Bluetooth headphones ...

Allove79

Music Fan

782 Views

3 replies

0 likes

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  • 3 replies
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