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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386356 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8010 Views

0 replies

7 likes

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Solved!! SpotifyConnect - does not play anymore

Scenario: SpotifyConnect icon: active (gray) Speaker devices: Visible Click to the device name, to select the speaker. Some seconds in which the icon become green (without sound), then return gray. With two different speaker (A1 / A4 Pioneer with the...

Roadie

Scenario: SpotifyConnect icon: active (gray) Speaker devices: Visible Click to the device name, to select the speaker. Some seconds in which the icon become green (without sound), then re...

dody7141

Newbie

3881 Views

28 replies

0 likes

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deactivate radom playlist

Hi everyone,i use spotify premium and i do not know how to launch a playlistwithout "random option".When i start a playlist from my galaxy s7 i have a big green botton "radom play". i would just like to lauch the playlist without mixing the songs. Ju...

Newbie

Hi everyone, i use spotify premium and i do not know how to launch a playlistwithout "random option". When i start a playlist from my galaxy s7 i have a big green botton "radom play". i would just ...

Astame

Community Legend

395 Views

1 replies

0 likes

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New Device/Wiped Device? Download All... WHY NOT SPOTIFY? -_-

So, I looked it up, and I see that if your artists/albums/playlists are saved on your account then you'll have them on the new account. Well that's great, but my family shares the one account, and I don't want to listen to all of their stuff when I g...

Casual Listener

 So, I looked it up, and I see that if your artists/albums/playlists are saved on your account then you'll have them on the new account. Well that's great, but my family shares the one account, ...

Edues

Casual Listener

422 Views

1 replies

1 likes

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Solved!! Login stucks

Hello, I got a new HTC One Mini Android Device. I installed Spotify on it and wanted to login. But after I press the 'login' button nothing more happens. I tried all the normal fixong stuff, like restart, reinstall. Can you help me with that issue pl...

Regular

Hello,   I got a new HTC One Mini Android Device. I installed Spotify on it and wanted to login. But after I press the 'login' button nothing more happens. I tried all the normal fixong stuff,...

Astame

Community Legend

810 Views

6 replies

0 likes

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I cant search through my playlists when connected to my car via bluetooth?

It will only show spotify is connected to ford? I am unable to do anything at all apart from change songs by pressing next on the car sterio?Any ideas would be appreciated!

Newbie

It will only show spotify is connected to ford? I am unable to do anything at all apart from change songs by pressing next on the car sterio? Any ideas would be appreciated!

274 Views

0 replies

0 likes

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Gapless playback broken AGAIN?

Really? Great update, so impressed. Gross font AND broken gapless playback. Previously it worked only on Spotify offline files, didn't work on files synced from my iTunes. Now it doesn't work at all.

Roadie

Really? Great update, so impressed. Gross font AND broken gapless playback. Previously it worked only on Spotify offline files, didn't work on files synced from my iTunes. Now it doesn't work at all.

283 Views

0 replies

1 likes

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My Music playlists empty on firetv

Hi,I have spotify on my iPad and my Mac. All ist fine.I have imported my iTunes playlists and I can play them in spotify on my ipad.But on the firetv I can see each list, also the number of songs,but when I select one, it is empty. What can I do to g...

Casual Listener

Hi, I have spotify on my iPad and my Mac. All ist fine. I have imported my iTunes playlists and I can play them in spotify on my ipad. But on the firetv I can see each list, also the number of son...

sethach

Casual Listener

415 Views

1 replies

0 likes

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Playlists and songs deleted

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear and they are not longer in the SD storage. This happ...

Casual Listener

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear a...

439 Views

0 replies

0 likes

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Discover Weekly playlist has not updated

My Discover Weekly playlist has not updated for two weeks. I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling. The playlist is still the same. Any help would be appreciated. I'm using Spotify 5.5....

Casual Listener

My Discover Weekly playlist has not updated for two weeks.  I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling.  The playlist is still ...

user-removed

Not applicable

477 Views

3 replies

0 likes

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New tracks won't sync (local files pending)

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my other tracks which have synced successfully over th...

Regular

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my ...

walzero

Newbie

4127 Views

12 replies

0 likes

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Why does my phone freeze everytime I use the spotify app?

Hi, I hope someone can helt me solve this problem. Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn the screen on again. Hereafter I have to wait at least 2 minutes before ...

Newbie

Hi,   I hope someone can helt me solve this problem.   Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn...

Adelhaim

Newbie

1419 Views

3 replies

2 likes

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Can not login

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and username and it does not work. I even tried through the ...

Newbie

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and usern...

Astame

Community Legend

385 Views

1 replies

0 likes

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Solved!! Every time I try to search songs my whole Spotify closes out.

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

Casual Listener

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

Tyärk

Newbie

4983 Views

3 replies

0 likes

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Spotify keeps downloading my songs randomly

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

Newbie

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

ZorkII

Roadie

688 Views

1 replies

0 likes

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Pagamento spotify con gift card

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

Newbie

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

347 Views

0 replies

0 likes

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Not able to access from another country.

HeyIm from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log in from a different country."I went through all the p...

Visitor

Hey Im from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log ...

278 Views

0 replies

0 likes

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Spotify - Android Auto - Offline mode questions

Hey guys, When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline? If i choose a playlist which i know i have not downloaded, Android Auto will st...

Regular

Hey guys,    When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline?   If i...

osornios

Spotify Star

905 Views

1 replies

0 likes

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Solved!! Update 5.5 Problem On Samsung Galaxy S7 With Android 6.0

Hi,I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops up again! I can only get one of my playlists to actu...

Casual Listener

Hi, I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops...

MonkeyGuy888

Casual Listener

430 Views

1 replies

0 likes

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Marantz issues again SR 7009 - Plays and then disconnects and becomes undiscoverable

Marantz SR 7009 having issues with spotify again. this is becoming more and more annoying. it works for a minute then cuts out. causing the marantz network to disconnect. this was fixed previously but since the new update its doing it again. using an...

Newbie

Marantz SR 7009 having issues with spotify again.  this is becoming more and more annoying.   it works for a minute then cuts out.  causing the marantz network to disconnect.  ...

StuDarke

Newbie

380 Views

1 replies

0 likes

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Please add ability to re-order playlist tracks without a desktop PC.

Hello, I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and it is such a simple, and necessary, feature. It's really frus...

Casual Listener

Hello,   I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and i...

theradpotato

Casual Listener

544 Views

4 replies

2 likes

  • 544 Views
  • 4 replies
  • 2 likes