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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375405 Views

541 replies

34 likes

Account
Free
  • 375405 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

7 likes

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  • 7 likes

I cant search through my playlists when connected to my car via bluetooth?

It will only show spotify is connected to ford? I am unable to do anything at all apart from change songs by pressing next on the car sterio?Any ideas would be appreciated!

Newbie

It will only show spotify is connected to ford? I am unable to do anything at all apart from change songs by pressing next on the car sterio? Any ideas would be appreciated!

271 Views

0 replies

0 likes

  • 271 Views
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Gapless playback broken AGAIN?

Really? Great update, so impressed. Gross font AND broken gapless playback. Previously it worked only on Spotify offline files, didn't work on files synced from my iTunes. Now it doesn't work at all.

Roadie

Really? Great update, so impressed. Gross font AND broken gapless playback. Previously it worked only on Spotify offline files, didn't work on files synced from my iTunes. Now it doesn't work at all.

279 Views

0 replies

1 likes

  • 279 Views
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My Music playlists empty on firetv

Hi,I have spotify on my iPad and my Mac. All ist fine.I have imported my iTunes playlists and I can play them in spotify on my ipad.But on the firetv I can see each list, also the number of songs,but when I select one, it is empty. What can I do to g...

Casual Listener

Hi, I have spotify on my iPad and my Mac. All ist fine. I have imported my iTunes playlists and I can play them in spotify on my ipad. But on the firetv I can see each list, also the number of son...

sethach

Casual Listener

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
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Playlists and songs deleted

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear and they are not longer in the SD storage. This happ...

Casual Listener

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear a...

433 Views

0 replies

0 likes

  • 433 Views
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  • 0 likes

Discover Weekly playlist has not updated

My Discover Weekly playlist has not updated for two weeks. I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling. The playlist is still the same. Any help would be appreciated. I'm using Spotify 5.5....

Casual Listener

My Discover Weekly playlist has not updated for two weeks.  I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling.  The playlist is still ...

user-removed

Not applicable

457 Views

3 replies

0 likes

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  • 3 replies
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New tracks won't sync (local files pending)

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my other tracks which have synced successfully over th...

Regular

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my ...

walzero

Newbie

4064 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Why does my phone freeze everytime I use the spotify app?

Hi, I hope someone can helt me solve this problem. Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn the screen on again. Hereafter I have to wait at least 2 minutes before ...

Newbie

Hi,   I hope someone can helt me solve this problem.   Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn...

Adelhaim

Newbie

1397 Views

3 replies

2 likes

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  • 3 replies
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Can not login

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and username and it does not work. I even tried through the ...

Newbie

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and usern...

Astame

Community Legend

380 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Every time I try to search songs my whole Spotify closes out.

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

Casual Listener

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

Tyärk

Newbie

4966 Views

3 replies

0 likes

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  • 3 replies
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Spotify keeps downloading my songs randomly

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

Newbie

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

ZorkII

Roadie

677 Views

1 replies

0 likes

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  • 1 replies
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Pagamento spotify con gift card

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

Newbie

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

344 Views

0 replies

0 likes

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Not able to access from another country.

HeyIm from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log in from a different country."I went through all the p...

Visitor

Hey Im from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log ...

275 Views

0 replies

0 likes

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Spotify - Android Auto - Offline mode questions

Hey guys, When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline? If i choose a playlist which i know i have not downloaded, Android Auto will st...

Regular

Hey guys,    When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline?   If i...

osornios

Spotify Star

894 Views

1 replies

0 likes

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Solved!! Update 5.5 Problem On Samsung Galaxy S7 With Android 6.0

Hi,I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops up again! I can only get one of my playlists to actu...

Casual Listener

Hi, I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops...

MonkeyGuy888

Casual Listener

420 Views

1 replies

0 likes

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Marantz issues again SR 7009 - Plays and then disconnects and becomes undiscoverable

Marantz SR 7009 having issues with spotify again. this is becoming more and more annoying. it works for a minute then cuts out. causing the marantz network to disconnect. this was fixed previously but since the new update its doing it again. using an...

Newbie

Marantz SR 7009 having issues with spotify again.  this is becoming more and more annoying.   it works for a minute then cuts out.  causing the marantz network to disconnect.  ...

StuDarke

Newbie

370 Views

1 replies

0 likes

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  • 1 replies
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Please add ability to re-order playlist tracks without a desktop PC.

Hello, I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and it is such a simple, and necessary, feature. It's really frus...

Casual Listener

Hello,   I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and i...

theradpotato

Casual Listener

528 Views

4 replies

2 likes

  • 528 Views
  • 4 replies
  • 2 likes

# offline songs

I'm using: - Windows PC with no offline available songs- iOS iPad with offline available songs- Android smartphon with offline available songs Mainly I use offline songs on my Android smartphone. The limit of offline available songs is 3.333 per devi...

Casual Listener

I'm using:   - Windows PC with no offline available songs - iOS iPad with offline available songs - Android smartphon with offline available songs   Mainly I use offline songs on my A...

ZorkII

Roadie

312 Views

1 replies

0 likes

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  • 1 replies
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"No more space on this device" and "waiting for download"

I've had the same problem dude and I have the same situation except I have a Samsung galaxy S4 and a 128GB SD card and I set my storage to go there and it keeps saying "waiting to download" or "there is not enough space on this device" which is so fr...

Casual Listener

I've had the same problem dude and I have the same situation except I have a Samsung galaxy S4 and a 128GB SD card and I set my storage to go there and it keeps saying "waiting to download" or "there...

ZorkII

Roadie

449 Views

1 replies

0 likes

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High Data Usage

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I only listen to Spotify in the car for maybe 30 mins...

Newbie

I saw threads about high usage on iOS but nothing for Android phones. What is the deal with Spotify eating all my data? I've used over 3GB and still have a week to go. I never use that much. Ever. I ...

ZorkII

Roadie

724 Views

1 replies

0 likes

Android
data usage
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Downloaded playlists do not play in offline mode

Currently, none of my downloaded playlists will play while in offline mode; they require an internet connection in order to play any song, even though the green download arrow appears next to every song. This should not be the case, as the "available...

Newbie

Currently, none of my downloaded playlists will play while in offline mode; they require an internet connection in order to play any song, even though the green download arrow appears next to every s...

Astame

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes