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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

AndroidSwipeToQueue.gif
  • Spotify Star
  • Spotify Star
  • Somerandomrr
  • Visitor
  • 13611 Views
  • 20 replies
  • 41 likes
  • 13611 Views
  • 20 replies
  • 41 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

  • Spotify Star
  • Spotify Star
  • 4097 Views
  • 0 replies
  • 3 likes
  • 4097 Views
  • 0 replies
  • 3 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 834473 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 834473 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13258 Views
  • 1 replies
  • 0 likes
  • 13258 Views
  • 1 replies
  • 0 likes

Cómo cambio mi usuario de tuiter para compartir mi música

En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??

  • Casual Listener
  • En spotify puse un usuario de tuiter para compartir mi música y ahora cambie en user, usuario o @ y no me comparte la música xq no lo reconoce, donde hago en cambio en spotify??
  • MaDelRosario
  • Casual Listener
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Won't let me use premium features.

I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uninstalled the app and still no availability.

  • Newbie
  • I have been a Spotify member for months now and today it is treating me like I'm a free user. It even clearly says premium on the menu but asks me if I want to upgrade. I have restarted my phone, Uni...
  • mscgerman
  • Casual Listener
  • 174 Views
  • 2 replies
  • 0 likes
  • 174 Views
  • 2 replies
  • 0 likes

Widget

Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?

  • Not applicable
  • Come mai sul widget quando ascolti una canzone vedi regolarmente il tag e i comandi, il giorno dopo non visualizzi più niente?
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Playlist

Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie

  • Not applicable
  • Salve, vorrei gentilmente sapere come mai scarico le play list per ascoltarle off line. Successivamente le riapro e non risulta scaricata. Grazie
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Sony Xperia z3 issue

I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. Does anyone know how to fix the problem?

  • Newbie
  • I upgraded my phone from Xperia sp to Xperia z3 and now I can't use Spotify, when I open it all that happens is "unfortunately Spotify has stopped " flashes up which I can either report or click OK. ...
  • Jordi
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Playback

I am getting jumpy playback when playing my song's.Anyone know why this is happening.

  • Newbie
  • I am getting jumpy playback when playing my song's. Anyone know why this is happening.
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Samsung note 4 sd card problem.

Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error? I have tried to delete cache, and delete app an r...

  • Newbie
  • Everytime I restart my phone I get and error saying sd card not found. It still allows me to store to sd card, but error continues to pop up on reboot. Looking to see if anyone getting the same error...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Solved!! is it possible to change default setting to loop one song?

Hi! first, I love spotify, on the computer it's great, and i feel like the app is solid, too. I like to listen through cd's, playlists, discover new stuff mainly over the weekend. However, when i'm at work, this might sound silly, but i kinda have go...

  • Casual Listener
  • Hi!   first, I love spotify, on the computer it's great, and i feel like the app is solid, too.   🙂   I like to listen through cd's, playlists, discover new stuff mainly over th...
  • AidenPearce
  • Casual Listener
  • 1846 Views
  • 2 replies
  • 0 likes
  • 1846 Views
  • 2 replies
  • 0 likes

Spotify doesn't work in Wifi

Hello dear forumI'm getting mighty desperate:I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in an existing WLAN connection. In other WLAN networks it works...

  • Not applicable
  • Hello dear forum I'm getting mighty desperate: I've recently bought the Samsung Galaxy Tab S (newest firmware update) and wanted to install Spotify. This has worked well, but I can not log in a...
  • theprev7
  • Casual Listener
  • 2751 Views
  • 11 replies
  • 2 likes
  • 2751 Views
  • 11 replies
  • 2 likes

Evertime I Open Spotify It Downloads All My Music List Again And Again And It Never Ends

Hi Guys, Yesterday I Made My Premium Payment And As Soon As I Paid Well All My Music List Started To Download So I Could Heard It Offline, But 2 Hours Later I Noticed That It Wasn't Ending, Everytime I Opened The App To Play Music It Started Download...

  • Newbie
  • Hi Guys, Yesterday I Made My Premium Payment And As Soon As I Paid Well All My Music List Started To Download So I Could Heard It Offline, But 2 Hours Later I Noticed That It Wasn't Ending, Everytime...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Song list doesn't show on mobile

Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see all my songs. However, on the app I find that I ha...

  • Casual Listener
  • Right after I updated my Spotify on Android, all the songs on my songlist were gone! It's kinda weird, because on the actual spotify web, app and even ps4, everything works totally fine and I can see...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

[Mobile - Android] works on other networks but not on my network!

Good evening, Spotify community! I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced that I'm offline and that this feature is not available. It...

  • Casual Listener
  • Good evening, Spotify community!   I have a rather strange problem. In my spotify for Android, it works normally in other wireless networks but when I get home it does not work, only announced...
  • hanslowbot
  • Music Fan
  • 199 Views
  • 1 replies
  • 1 likes
  • 199 Views
  • 1 replies
  • 1 likes

Data Usage

Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course. But I have never tried to listen to music on the ...

  • Casual Listener
  • Hey all, so I was just curious to know if I would go over my data listening to music for roughly 2 and a half hours a day? I have 6GB of data that resets monthly. I have WIFI at home and at my course...
  • user-removed
  • Not applicable
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

cancelling subscription

Hi I am trying to cancel my free subscription to premium, when I go to my subscription page there is no view options it just gives me the option to extend my free subscription, could you please help me to sort this out ASAP thanks

  • Casual Listener
  • Hi I am trying to cancel my free subscription to premium, when I go to my subscription page there is no view options it just gives me the option to extend my free subscription, could you please help ...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 3 replies
  • 0 likes
  • 162 Views
  • 3 replies
  • 0 likes

Some songs do not play

I've noticed that on my android device (LG G2) that certain songs, like "call me" by shinedown or "car radio" by twenty one pilots, do not play. I can select the song, and the little timer that moved from left to right to show the progression of the ...

  • Newbie
  • I've noticed that on my android device (LG G2) that certain songs, like "call me" by shinedown or "car radio" by twenty one pilots, do not play. I can select the song, and the little timer that moved...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Sound goes low

Why does sound go lower when songs play?

  • Newbie
  • Why does sound go lower when songs play?
  • user-removed
  • Not applicable
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Connection Problems with HTC M8 One

I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone. The phone is a HTC - M8 One. I have tried uninstalling the app & re-install...

  • Newbie
  • I subscribed to Spotify yesterday, everything was working great - it was working on my lap top and mobile phone. Now, all of sudden it won't let me log on to my mobile phone.   The phone is a ...
  • NemanjaV95
  • Music Fan
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

"Sync over Cellular" not working. Please help?

Hi all, When I turn on my "Sync over cellular" option, no downloading occurs, and when I return to an album to try to download, it says "Turn on sync over cellular to download" (even though it's already on??). I have no access to wifi so must rely on...

  • Newbie
  •   Hi all,    When I turn on my "Sync over cellular" option, no downloading occurs, and when I return to an album to try to download, it says "Turn on sync over cellular to down...
  • GemMuzz
  • Casual Listener
  • 924 Views
  • 1 replies
  • 1 likes
  • 924 Views
  • 1 replies
  • 1 likes

Android Auto Voice Command Hang

I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the "Getting your selection..." message. I tested Google Play and it is...

  • Newbie
  • I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02 When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the  "Getti...
  • therealwheely
  • Newbie
  • 771 Views
  • 4 replies
  • 0 likes
  • 771 Views
  • 4 replies
  • 0 likes

(Android) Automatically deleted offline mode on playlist!

I was driving home and playing music with my android phone playing one of my offline playlists, and all of a sudden the offline mode was turned off and most of the tracks were unable to play, I wasn't even connected to internet and it just **bleep**i...

  • Music Fan
  • I was driving home and playing music with my android phone playing one of my offline playlists, and all of a sudden the offline mode was turned off and most of the tracks were unable to play, I wasn'...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes