Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194807 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536110 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439695 Views
565 replies
37 likes
My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook.How come? How can I fix this?
My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook. How come? How can I fix this?
538 Views
0 replies
0 likes
Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen to a couple songs in the playlist and then it just...
Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen...
385 Views
0 replies
0 likes
Opened up the app today and it has dropped all my songs and playlists.
Opened up the app today and it has dropped all my songs and playlists.
Casual Listener
498 Views
3 replies
0 likes
I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and select (again) the playlist or the song. (It happens...
I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and s...
Spotify Star
1430 Views
1 replies
0 likes
Hi,I clicked test spotify for 0.99€But i payed via Paysafe 9.99€. Whats gone Wrong?
Hi, I clicked test spotify for 0.99€ But i payed via Paysafe 9.99€. Whats gone Wrong?
Spotify Star
398 Views
1 replies
0 likes
I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?
I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?
Music Fan
526 Views
2 replies
0 likes
Hi everyone, I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works fine on both my home and work PCs. I've uninstalled and re-...
Hi everyone, I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works...
Music Fan
1042 Views
5 replies
0 likes
hallo, I would like to listen audiobooks on my Android smartphone . The book chapter numbers are at the end of the title. How can I listen to the audiobook chapter in right order. Spotify is jumping from chapter 7 to chapter 70, etc... e.g. I am list...
hallo, I would like to listen audiobooks on my Android smartphone . The book chapter numbers are at the end of the title. How can I listen to the audiobook chapter in right order. Spot...
Newbie
3245 Views
3 replies
1 likes
Hello, I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothing. Then i redownloaded the app and it wouldnt logg me in. ...
Hello, I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothin...
Music Fan
479 Views
1 replies
0 likes
Hey guysA friend of mine has spotify too, but he has a special feature. The different pictures of the playing songs are his phone background at the same time. They always change. How is that possible? (Sorry for my bad english, isnt my native languag...
Hey guys A friend of mine has spotify too, but he has a special feature. The different pictures of the playing songs are his phone background at the same time. They always change. How is that possib...
Music Fan
4761 Views
1 replies
0 likes
Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today" Well I did, received confirmation from bank that it went ...
Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today" ...
Community Legend
437 Views
1 replies
0 likes
acabo de hacerme premium y no me va... lo intente 4 veces y nada con la tarjeta y me llego el mensaje al movil de que se hizo el cobro y nada.. por cierto, al hacerlo 4 veces, es decir poner la tarjeta 4 veces me cobran 4 veces en la misma cuenta?
acabo de hacerme premium y no me va... lo intente 4 veces y nada con la tarjeta y me llego el mensaje al movil de que se hizo el cobro y nada.. por cierto, al hacerlo 4 veces, es decir poner la tarje...
Community Legend
602 Views
3 replies
0 likes
He desinstaldo e instalado de varias maneras y desde varios dispositivos y me sigue saliendo la version free...¿Alguien puede ayudarme?
He desinstaldo e instalado de varias maneras y desde varios dispositivos y me sigue saliendo la version free...¿Alguien puede ayudarme?
255 Views
0 replies
0 likes
Hello,The widget on my s7 grays out after a couple minutes. I do not have any battery saving options enabled. I have also gone and turned off "save power" on after 3 days on Spotify. Nothing seems to work. After a couple minutes it looks like the scr...
Hello, The widget on my s7 grays out after a couple minutes. I do not have any battery saving options enabled. I have also gone and turned off "save power" on after 3 days on Spotify. Nothing seem...
Roadie
1453 Views
8 replies
0 likes
Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...
Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no ...
Regular
18967 Views
6 replies
3 likes
Hey guys!My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify app the message "a facebook error occurred. Please try...
Hey guys! My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify a...
447 Views
0 replies
0 likes
Hello, first of all, Sry for my english,I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have thousands songs to resync everytime I forget to rech...
Hello, first of all, Sry for my english, I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have...
258 Views
0 replies
0 likes
Hi guysI had all my music downloaded in normal quality but I went to settings and switched to extreme quality. Does this automatically change the sound quality of the music that has been in my library or does it only change the quality of the music t...
Hi guys I had all my music downloaded in normal quality but I went to settings and switched to extreme quality. Does this automatically change the sound quality of the music that has been in my li...
Community Legend
547 Views
3 replies
0 likes
