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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202150 Views

135 replies

10 likes

Android
autoplay
bluetooth
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  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546831 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454670 Views

571 replies

38 likes

Account
Free
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I have paid for Spotify Premium but can only shuffle play on Android Sony Walkman NWZ X2

Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I paid over a grand for my Walkman, and want to use spotify to play music wireless...

Visitor

Hi    I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2)    I...

howie911

Newbie

642 Views

2 replies

0 likes

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  • 2 replies
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Se pausa cuando pasa de tema, tengo que entrar a la app para que se reproduzca

No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que puede ser..tengo un Galaxy S6

Newbie

No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que pu...

528 Views

0 replies

0 likes

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Cobrança

Assinei a promoção de R$1,99 por 3 meses e me foi cobrado $10,00. Gostaria de saber o por que?

Newbie

Assinei a promoção de R$1,99 por 3 meses e me foi cobrado $10,00. Gostaria de saber o por que?

372 Views

0 replies

0 likes

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Albums sauvegardés

Bonjour. Depuis mon application android, la liste des albums sauvegardés ne remonte pas. Savez vous pourquoi ?

Newbie

Bonjour. Depuis mon application android, la liste des albums sauvegardés ne remonte pas. Savez vous pourquoi ?

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

No option to change to Internal Storage (phone memory)

Idk if I'm the only one who has this issue. But, as I kept on getting the "Download Error" due to full SD card storage. It's not letting me change it to Phone memory instead.

Casual Listener

Idk if I'm the only one who has this issue. But, as I kept on getting the "Download Error" due to full SD card storage. It's not letting me change it to Phone memory instead.

mamaniwaxnmigz

Casual Listener

652 Views

2 replies

0 likes

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  • 2 replies
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Solved!! the track is not available

Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,, upgrade, or how i can fix it... Loved this app but...

Newbie

Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,...

christina5155

Newbie

9148 Views

8 replies

0 likes

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  • 8 replies
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Downloaded songs disappearing

Hey there. Having an issue where after downloading a number of albums, I open my library and find that a number of seemingly random songs from each album have disappeared. i.e. there is no longer a green download icon next to the song titles but inst...

Newbie

Hey there. Having an issue where after downloading a number of albums, I open my library and find that a number of seemingly random songs from each album have disappeared. i.e. there is no longer a g...

530 Views

0 replies

0 likes

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Não consigo recuperar minha conta.

Recentemente, necessitei fazer alguns reajustes no meu celular, e como consequencia, foi necessário desinstalar o Spotify. Logo que fiz os reajustes e baixei o Spotify novamente, imaginei que eu fosse conseguir recuperar minha conta, mas não foi isso...

Newbie

Recentemente, necessitei fazer alguns reajustes no meu celular, e como consequencia, foi necessário desinstalar o Spotify.   Logo que fiz os reajustes e baixei o Spotify novamente, imaginei qu...

1190 Views

0 replies

0 likes

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Musica trava mesmo ela estando disponivel offline

Olá, ando tendo um problema muito irritante, sou membro premium, tenho milhares de músicas disponíveis offline, elas reproduzem normalmente por um tempo, mas após tocar algumas músicas, o som simplesmente para de sair, tudo indica q a música está sen...

Newbie

Olá, ando tendo um problema muito irritante, sou membro premium, tenho milhares de músicas disponíveis offline, elas reproduzem normalmente por um tempo, mas após tocar algumas músicas, o som simples...

1844 Views

0 replies

11 likes

player
spotify sound
  • 1844 Views
  • 0 replies
  • 11 likes

Too many suggested songs when listen an album

Hi thereWhen I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs".I know that I'm listen from a android cellphone, i know that I'm listen wit...

Casual Listener

Hi there When I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs". I know that I'm list...

edbangershow

Roadie

707 Views

3 replies

1 likes

  • 707 Views
  • 3 replies
  • 1 likes

Track name does not update over Bluetooth when the app is in the background

Occasionally when I'm listening to an album over Bluetooth and my phone's screen turns off, the Spotify app stops updating the current track name in the display of my car. If I unlock my phone and put the Spotify app into the foreground, the current ...

Newbie

Occasionally when I'm listening to an album over Bluetooth and my phone's screen turns off, the Spotify app stops updating the current track name in the display of my car.  If I unlock my phone ...

507 Views

0 replies

0 likes

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Glitch causing ONLY suggested songs to play

After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to help. Is there any way to fix this glitch?

Newbie

After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to...

525 Views

0 replies

0 likes

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Solved!! Spotify Premium not Registering?

I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or use the "search" function, every song is greyed-out,...

Casual Listener

I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or u...

user-removed

Not applicable

8943 Views

43 replies

0 likes

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  • 43 replies
  • 0 likes

No puedo ingresar a la aplicacion

Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado

Newbie

Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado

448 Views

0 replies

1 likes

  • 448 Views
  • 0 replies
  • 1 likes

Play/pause/skip on S6 Edge lock screen

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show up again randomly on my lock screen, but it hasn't f...

Newbie

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show u...

2mmy

Newbie

672 Views

2 replies

1 likes

  • 672 Views
  • 2 replies
  • 1 likes

offline playing in flightmode

Hello people, When I put my Samsung phone in flightmode I can't play most of the the songs that I've saved for offline playing. What can I do? Thanks, Maya

Visitor

Hello people,   When I put my Samsung phone in flightmode I can't play most  of the the songs that I've saved for offline playing. What can I do?   Thanks,   Maya

278 Views

0 replies

0 likes

  • 278 Views
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offline playing in flightmode

Hello people, When I put my Samsung phone in flightmode I can't p,ay most of the the songs that I've saved for offline playing. What. Can I do? Thanks, Maya

Visitor

Hello people,   When I put my Samsung phone in flightmode I can't p,ay most  of the the songs that I've saved for offline playing. What. Can I do?   Thanks,   Maya

292 Views

0 replies

0 likes

  • 292 Views
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Playlist download stops at 94%, won't go further and I can't stop the download

Hi, A playlist download stopped 94% even though I have plenty of storage available and havent hit the 3 333, and I can't stop the download. Why did the download stop in the first place? How can I fix this? The app is still trying to sync whenever I'm...

Newbie

Hi,   A playlist download stopped 94% even though I have plenty of storage available and havent hit the 3 333, and I can't stop the download. Why did the download stop in the first place? How ...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes