Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an update then this started happening. After a song is done ...
This has been happening for 3+ months now and you guys continue to push out updates but have yet to fix this problem and I have no idea why. It happened all of a sudden after you pushed out an ...
Casual Listener
891 Views
8 replies
0 likes
This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say f it and move on with life cancelling this cancerou...
This b.s. app for some reason does not play music non-stop. Already tried the useless reinstall. Stop after every GD song rendering the app useless. If there is no solution within 7 days, I will say ...
Community Legend
567 Views
4 replies
0 likes
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
Community Legend
494 Views
1 replies
0 likes
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
I recently bought a Sony Xperia Z5 compact and I registered Spotify with it but it does not play music through Spotify, but all other apps play sound?
Community Legend
292 Views
1 replies
0 likes
Community Legend
381 Views
1 replies
0 likes
Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into this issue. My playlist does not play non-stop. For some reason it will stop playing after playin...
Hi, I have been using spotify on a samsung galaxy S4 without any issues. Now, I just upgraded my phone to a samsung galaxy s7 edge and I am running into th...
Newbie
1843 Views
2 replies
1 likes
Was just testing the last update and used the function to transfer my music to the SD.The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions.Now my phone won't detect my SD card neither my comp...
Was just testing the last update and used the function to transfer my music to the SD. The music was transferring fine but suddenly an error occurred and Spotify said to check my SD card permissions...
Newbie
8126 Views
9 replies
5 likes
I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.
I've clean installed 3 or so times, tried turning off hapless play as well as crossfade, and changed quality. I have still been unable to figure out why songs aren't playing consecutively.
Community Legend
611 Views
1 replies
1 likes
Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself. Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular album (frozen soundtrack which i never ever would listen to)...
Since a couple of weeks. I find strange playlists on my spotify. Which i did not add myself. Also a couple of weeks ago, i was using my phone and it constantly kept changing to a particular al...
Community Legend
794 Views
3 replies
0 likes
Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system.Could anyone help me? Thanks.
Hi, I'm on Moto X 2013 XT1058 with Android 6.0 Marshmallow. I install Spotify app from Google Play and when I open it, I get a erro warning that app didn't find storage system. Could anyone...
Casual Listener
826 Views
2 replies
0 likes
I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the feature enabled, but the Nexus 5 has a pedometer, acceler...
I have the Google Nexus 5 and it does not have the tempo matching feature in Spotify Running. I also have a Zenfone 2 that has the feature enabled. I understand not all Android phones have the featur...
Community Legend
309 Views
1 replies
0 likes
Ok so I just switched from Apple Music and switched from an iPhone 5S, and I tried to use Apple Music on android, but its flat out garbage, and just felt like trash. My phone plan came with a free premium spotify so i said why not. However one thing ...
Ok so I just switched from Apple Music and switched from an iPhone 5S, and I tried to use Apple Music on android, but its flat out garbage, and just felt like trash. My phone plan came with a free pr...
Community Legend
640 Views
1 replies
0 likes
I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around with it long enough, it will let me browse, but all the playlists show...
I'm having trouble with my Spotify on my Android tablet. As soon as I log in, I keep the ! with the circle around it and the "Oops! Something Went Wrong!" message If I fool around w...
Community Legend
816 Views
9 replies
0 likes
Tengo motorola moto g 2gen con android marshmallow. No puedo abrir spotify, dice que no encuentra lugar de almacenamiento. Desinstalo y vuelvo a instalar y nada. Que pasa?
Tengo motorola moto g 2gen con android marshmallow. No puedo abrir spotify, dice que no encuentra lugar de almacenamiento. Desinstalo y vuelvo a instalar y nada. Que pasa?
Newbie
4297 Views
7 replies
0 likes
Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and just stop trying to connect. I've try those process :* Delete spotify a...
Dear community, Since my last update o my android App Spotify, it's impossible to use Connect anymore. My devices are seen but when I initiate the connection, it says nothing and ju...
Music Fan
22476 Views
3 replies
2 likes
HeyI just got a free 2 year spotify subscription with my phone company and am trying to switch all the songs on my galaxy nexus 5 to be able to play offline.I've managed to switch about 300 of them bust suddenly it stopped downloading all the rest to...
Hey I just got a free 2 year spotify subscription with my phone company and am trying to switch all the songs on my galaxy nexus 5 to be able to play offline. I've managed to switch about 300 of th...
Casual Listener
323 Views
1 replies
0 likes
Hi, I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since then I get the error "Log In Failed". What is wrong? Is the s...
Hi, I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since t...
Newbie
4967 Views
10 replies
1 likes
Why Spotify is no longer connected to Shazam?
Why Spotify is no longer connected to Shazam?
Community Legend
428 Views
1 replies
0 likes
HI, I have a issue were I am not able to find one of my friends on spotify. I am not sure if the issue is on my friends end or my end. I am able to follow my friend. Note that I do have my freind on facebook and we both use spotify through our facebo...
HI, I have a issue were I am not able to find one of my friends on spotify. I am not sure if the issue is on my friends end or my end. I am able to follow my friend. Note that I do have my f...
Casual Listener
398 Views
1 replies
0 likes
Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...
Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offl...
Casual Listener
14848 Views
7 replies
0 likes
