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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202370 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202370 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547116 Views

78 replies

3 likes

  • 547116 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454985 Views

571 replies

38 likes

Account
Free
  • 454985 Views
  • 571 replies
  • 38 likes

lock screen, going backwards

Hi!I gotan LGG3 and in my lock screen widget there is only a pause and forward button. I want to be able to back too. Any ways to fix this? Is itbecauss Spotify thinks I'm a free user and mistakenly applies the "free user" widget? I pay for premium

Casual Listener

Hi! I gotan LGG3 and in my lock screen widget there is only a pause and forward button. I want to be able to back too. Any ways to fix this? Is itbecauss Spotify thinks I'm a free user and mistake...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Track stops split second when I do something on facebook

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook.How come? How can I fix this?

Newbie

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook. How come? How can I fix this?

543 Views

0 replies

0 likes

bug
Facebook
stop
  • 543 Views
  • 0 replies
  • 0 likes

playing random songs

Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen to a couple songs in the playlist and then it just...

Newbie

Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Dropped all my songs

Opened up the app today and it has dropped all my songs and playlists.

Casual Listener

Opened up the app today and it has dropped all my songs and playlists.

Ahrdawg

Casual Listener

530 Views

3 replies

0 likes

  • 530 Views
  • 3 replies
  • 0 likes

Stop listening

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and select (again) the playlist or the song. (It happens...

Newbie

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and s...

osornios

Spotify Star

1444 Views

1 replies

0 likes

  • 1444 Views
  • 1 replies
  • 0 likes

Test spotify for 0.99

Hi,I clicked test spotify for 0.99€But i payed via Paysafe 9.99€. Whats gone Wrong?

Newbie

Hi, I clicked test spotify for 0.99€ But i payed via Paysafe 9.99€. Whats gone Wrong?

osornios

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Please Help

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Newbie

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Zavor

Music Fan

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Spotify Won't Play Any Tracks

Hi everyone, I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works fine on both my home and work PCs. I've uninstalled and re-...

Casual Listener

Hi everyone,   I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works...

Zavor

Music Fan

1068 Views

5 replies

0 likes

  • 1068 Views
  • 5 replies
  • 0 likes

How to listen audiobooks in right order on my Android phone

hallo, I would like to listen audiobooks on my Android smartphone . The book chapter numbers are at the end of the title. How can I listen to the audiobook chapter in right order. Spotify is jumping from chapter 7 to chapter 70, etc... e.g. I am list...

Newbie

hallo,    I would like to listen audiobooks on my Android smartphone . The book chapter numbers are at the end of the title. How can I listen to the audiobook chapter in right order. Spot...

picsar77

Newbie

3262 Views

3 replies

1 likes

  • 3262 Views
  • 3 replies
  • 1 likes

Login Help

Hello, I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothing. Then i redownloaded the app and it wouldnt logg me in. ...

Newbie

Hello,  I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothin...

Zavor

Music Fan

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Changing background

Hey guysA friend of mine has spotify too, but he has a special feature. The different pictures of the playing songs are his phone background at the same time. They always change. How is that possible? (Sorry for my bad english, isnt my native languag...

Newbie

Hey guys A friend of mine has spotify too, but he has a special feature. The different pictures of the playing songs are his phone background at the same time. They always change. How is that possib...

Zavor

Music Fan

4783 Views

1 replies

0 likes

  • 4783 Views
  • 1 replies
  • 0 likes

Premium

Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today" Well I did, received confirmation from bank that it went ...

Newbie

Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today"  ...

OviiiOne

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

No me va mi suscripcion premium

acabo de hacerme premium y no me va... lo intente 4 veces y nada con la tarjeta y me llego el mensaje al movil de que se hizo el cobro y nada.. por cierto, al hacerlo 4 veces, es decir poner la tarjeta 4 veces me cobran 4 veces en la misma cuenta?

Casual Listener

acabo de hacerme premium y no me va... lo intente 4 veces y nada con la tarjeta y me llego el mensaje al movil de que se hizo el cobro y nada.. por cierto, al hacerlo 4 veces, es decir poner la tarje...

driveflanger

Community Legend

619 Views

3 replies

0 likes

  • 619 Views
  • 3 replies
  • 0 likes

Spotify for Games Consoles

He desinstaldo e instalado de varias maneras y desde varios dispositivos y me sigue saliendo la version free...¿Alguien puede ayudarme?

Newbie

He desinstaldo e instalado de varias maneras y desde varios dispositivos y me sigue saliendo la version free...¿Alguien puede ayudarme?

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Widget grays out

Hello,The widget on my s7 grays out after a couple minutes. I do not have any battery saving options enabled. I have also gone and turned off "save power" on after 3 days on Spotify. Nothing seems to work. After a couple minutes it looks like the scr...

Casual Listener

Hello, The widget on my s7 grays out after a couple minutes. I do not have any battery saving options enabled. I have also gone and turned off "save power" on after 3 days on Spotify. Nothing seem...

navaira

Roadie

1512 Views

8 replies

0 likes

  • 1512 Views
  • 8 replies
  • 0 likes

Spotify runs background processes when app is closed

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...

Gig Goer

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background.   I have Spotify's Offline mode enabled, so there are no ...

pantadeusz

Regular

19078 Views

6 replies

3 likes

Android
background
battery drain
Lollipop
processes
  • 19078 Views
  • 6 replies
  • 3 likes

facebook error

Hey guys!My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify app the message "a facebook error occurred. Please try...

Newbie

Hey guys! My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify a...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Playlists desync after rebooting my phone

Hello, first of all, Sry for my english,I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have thousands songs to resync everytime I forget to rech...

Newbie

Hello, first of all, Sry for my english, I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes