Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110675 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222832 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579681 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477451 Views
577 replies
40 likes
Audio tunneling on Android has been supported for ages now:https://developer.android.com/about/versions/kitkat.html#44-audio-tunnelingWhen will you finally add this feature and give us the battery life that is possible?
Audio tunneling on Android has been supported for ages now: https://developer.android.com/about/versions/kitkat.html#44-audio-tunneling When will you finally add this feature and give us the batter...
691 Views
0 replies
1 likes
I looked at a previous thread for this that said solved and it most certainly was not. I have been a premium member for about a year and a half. And I drive a lot so Spotify was my best friend. I have a 2013 Ford Fusion and since this update happened...
I looked at a previous thread for this that said solved and it most certainly was not. I have been a premium member for about a year and a half. And I drive a lot so Spotify was my best friend. I hav...
Casual Listener
8800 Views
16 replies
7 likes
After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. Have uninstall spotify and reinstall spotify severa...
After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. ...
564 Views
0 replies
1 likes
Good morning,I have a premium Spotify account on my computer/iPad, but I'm having trouble downloading it on my android phone. The play store only comes up with *this app is unavailable in your country*. I have tried using a vpn, though it's my first ...
Good morning, I have a premium Spotify account on my computer/iPad, but I'm having trouble downloading it on my android phone. The play store only comes up with *this app is unavailable in your co...
406 Views
0 replies
0 likes
I just got a Premium account and started do download some playlist. After realizing that they were being saved on my device, not the miniSD card, I went to configurations and asked for transferring. After some time without checking my tablet, I went ...
I just got a Premium account and started do download some playlist. After realizing that they were being saved on my device, not the miniSD card, I went to configurations and asked for transferring. ...
Casual Listener
666 Views
2 replies
0 likes
He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No se que hacer
He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayu...
Newbie
540 Views
1 replies
1 likes
I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everything. A solution please
I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everyt...
Casual Listener
609 Views
3 replies
0 likes
Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!
Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!
388 Views
0 replies
4 likes
Hola.,I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity. There is only one option to clear the cache and I would thereby loose even my saved so...
Hola., I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity. There is only...
390 Views
0 replies
0 likes
So my premium subscripition was cancelled a few weeks ago because i couldnt pay it. So i got the offer in the mail for 3 months of premium for $0.99 so of course i took it and paid. But when i got on the spotify app it acted like i didnt pay and want...
So my premium subscripition was cancelled a few weeks ago because i couldnt pay it. So i got the offer in the mail for 3 months of premium for $0.99 so of course i took it and paid. But when i got on...
Gig Goer
408 Views
1 replies
0 likes
Gig Goer
571 Views
1 replies
0 likes
So I have spotify on my mobile, but i can't login. It says that either the email or password is wrong. but both are right. Why can't I login?
So I have spotify on my mobile, but i can't login. It says that either the email or password is wrong. but both are right. Why can't I login?
Gig Goer
373 Views
2 replies
0 likes
I can not see my messages from android app. If i send a message from desktop app, i only see it from desktop apps. Not from mobile app And id I send it from my mobile app, i can not see that message from anywhere! All lost! I need to ask my friend "d...
I can not see my messages from android app. If i send a message from desktop app, i only see it from desktop apps. Not from mobile app 😕 And id I send it from my mobile app, i can not see that messa...
Gig Goer
606 Views
1 replies
0 likes
Well this week a had so much problems whit the songs of the new album of Cash Cash, the song stop at 0:05 sec and it say music not available and i don't know what to do....the album's name is Blood,Sweat & 3 years
Well this week a had so much problems whit the songs of the new album of Cash Cash, the song stop at 0:05 sec and it say music not available and i don't know what to do....the album's name is Blood,S...
361 Views
0 replies
0 likes
Device : Mito Impact A10 (android one)OS : 6.0.1Spotify ver. : 5.6.0.701 so few weeks ago i bought 32GB microSD for my phone. i planned to change that microSD into internal memory. changing microSD into internal memory are official feature from andro...
Device : Mito Impact A10 (android one) OS : 6.0.1 Spotify ver. : 5.6.0.701 &...
Regular
527 Views
2 replies
0 likes
Somehow my Spotify got logged out after flying to another country. And so my music I had available offline was made unavailable, what is interesting is that Spotify is still taking up 13 gigs of local data. So the music must still be downloaded. I wa...
Somehow my Spotify got logged out after flying to another country. And so my music I had available offline was made unavailable, what is interesting is that Spotify is still taking up 13 gigs of loca...
Roadie
341 Views
1 replies
0 likes
Roadie
351 Views
1 replies
0 likes
Hi! I'm from Turkey. I saw your discount which is 0,99TL for 3 months. I tried to buy that. But when I clicked "premium 0,99TL.." button on the Spotify application, it doesn't work.
Hi! I'm from Turkey. I saw your discount which is 0,99TL for 3 months. I tried to buy that. But when I clicked "premium 0,99TL.." button on the Spotify application, it doesn't work.
263 Views
0 replies
0 likes
I have a s5 mini , reciently iv been having troubles, whenever i play a song it works just fine , but when the song ends and the next one starts , the next one stops at 0:005 scds , i have already tried to uninstall the app andre install it but it wo...
I have a s5 mini , reciently iv been having troubles, whenever i play a song it works just fine , but when the song ends and the next one starts , the next one stops at 0:005 scds , i have already tr...
Casual Listener
642 Views
2 replies
0 likes
