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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114677 Views

26 replies

4 likes

  • 114677 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230502 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230502 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589673 Views

79 replies

3 likes

  • 589673 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484593 Views

580 replies

42 likes

Account
Free
  • 484593 Views
  • 580 replies
  • 42 likes

Bug problem

Hi! I'm getting some problems using spotify:When I play my music on android, often after two or three songs it suddenly stops playing. 1. I open the program2. then I played music offline or online (it can be from a specific playlist or from the root ...

Newbie

Hi! I'm getting some problems using spotify: When I play my music on android, often after two or three songs it suddenly stops playing.   1. I open the program 2. then I played music offline...

715 Views

0 replies

0 likes

Android 5.0.2
bug report
spotify 5.6.0.701
  • 715 Views
  • 0 replies
  • 0 likes

Detecting devices

Why my spotify account keeps detecting three devices even though I only have one.It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!

Newbie

Why my spotify account keeps detecting three devices even though I only have one. It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!

Jayb72

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Available devices

My spotify account keeps allowing a phone called "Mohammed iphone" change my songs and add play lists. I do not know anyone by that name and if I go to my account that name is no where to be found except on available devices. Help this is really anno...

Newbie

My spotify account keeps allowing a phone called "Mohammed iphone" change my songs and add play lists. I do not know anyone by that name and if I go to my account that name is no where to be found ex...

Bittencourt

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Spotify and cleaner apps

Hey, I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility. My name is Adam, I am representing KS Mobile and the app Clean Master. This app is designed to remove junk files from people's ...

Casual Listener

Hey,   I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility.    My name is Adam, I am representing KS Mobile and...

PixelSword

Newbie

4462 Views

8 replies

0 likes

  • 4462 Views
  • 8 replies
  • 0 likes

Solved!! Change phone / offline music

Hi, I have a question, If i change my phone, the list of my offline music is not saves ? So how can i do to keep this list, and don't select again every song in my new phone? Thanks

Visitor

Hi,  I have a question,  If i change my phone, the list of my offline music is not saves ?  So how can i do to keep this list, and don't select again every song in my new phone?&nbs...

osornios

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Communication

Perhaps it is possible to indicate clearly on the premium page how it works with the offline playback capabilities. Now I got yesterday suddenly 2.5GB downloaded music on my phone. Now there was a glitch in Spotify Netherlands so maybe it has to do w...

Newbie

Perhaps it is possible to indicate clearly on the premium page how it works with the offline playback capabilities. Now I got yesterday suddenly 2.5GB downloaded music on my phone. Now there was a gl...

blake

Community Legend

636 Views

1 replies

0 likes

main-Android
  • 636 Views
  • 1 replies
  • 0 likes

Some songs won't play

Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty annoying.

Newbie

Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty ...

osornios

Spotify Star

523 Views

1 replies

2 likes

  • 523 Views
  • 1 replies
  • 2 likes

Removing an offline device

I have only one online/offline device that a use to enjoy Spotify.In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times.1) My question is, would I lose all my downloaded music...

Newbie

I have only one online/offline device that a use to enjoy Spotify. In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times. ...

jonasherdegen

Community Legend

808 Views

1 replies

0 likes

Offline Devices
remove
  • 808 Views
  • 1 replies
  • 0 likes

Payment

Newbie

Bittencourt

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (5.3.0)

ReleaseNotesAnd.jpg What's new in this version (5.3.0) New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Settings and UI Various other bug fixes & improvements How the app ...

Community Legend

ReleaseNotesAnd.jpg   What's new in this version (5.3.0)   New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock ...

VitosX

Music Fan

6140 Views

9 replies

4 likes

Android
Release Notes
  • 6140 Views
  • 9 replies
  • 4 likes

an old account

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been paying for it the last 2 months and can't use it. ...

Visitor

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been...

user-removed

Not applicable

972 Views

4 replies

0 likes

Account
  • 972 Views
  • 4 replies
  • 0 likes

Spotify Can't remember downloaded songs.

Hi, I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly see that spotify has 2GB of music data, and if i open Spotify ...

Regular

Hi,   I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly se...

wuf_1

Regular

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

Trying to cancel, but tells me my password is incorrect every time I try. Even though I can log in.

I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues. I can log in to my account every time, but as soon as I try to verify my password to cancel, it tells ...

Newbie

I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues.  I can log in to my account every time, but as...

anjieeeeeeeeee

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Lock screen widget for Acer Liquid Jade Z

Hi Spotify Community,I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked.I had a look at the other topics but I didn't find any answer. I don't think there are ot...

Regular

Hi Spotify Community, I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked. I had a look at the other topics...

arnehuang

Newbie

1471 Views

12 replies

0 likes

  • 1471 Views
  • 12 replies
  • 0 likes

LG G4 Spotify stops downloading

I have an LG G4 ( Don't know if this matters ) but I had to reset my phone so I redownloaded spotify. I am a premium member. It downloaded 1000 or so songs but left out 800-900 songs. It stopped downloading because there isn't anymore room left on th...

Newbie

I have an LG G4 ( Don't know if this matters ) but I had to reset my phone so I redownloaded spotify. I am a premium member. It downloaded 1000 or so songs but left out 800-900 songs. It stopped down...

anjieeeeeeeeee

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Audio tunneling

Audio tunneling on Android has been supported for ages now:https://developer.android.com/about/versions/kitkat.html#44-audio-tunnelingWhen will you finally add this feature and give us the battery life that is possible?

Gig Goer

Audio tunneling on Android has been supported for ages now: https://developer.android.com/about/versions/kitkat.html#44-audio-tunneling When will you finally add this feature and give us the batter...

696 Views

0 replies

1 likes

  • 696 Views
  • 0 replies
  • 1 likes

Solved!! Disable Ford Sync App Link

I looked at a previous thread for this that said solved and it most certainly was not. I have been a premium member for about a year and a half. And I drive a lot so Spotify was my best friend. I have a 2013 Ford Fusion and since this update happened...

Casual Listener

I looked at a previous thread for this that said solved and it most certainly was not. I have been a premium member for about a year and a half. And I drive a lot so Spotify was my best friend. I hav...

foil1212

Casual Listener

8853 Views

16 replies

7 likes

Ford
Ford SYNC
Help Spotify!
  • 8853 Views
  • 16 replies
  • 7 likes

After updating phone to android mashmallow, unable to play songs continuously without stopping.

After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. Have uninstall spotify and reinstall spotify severa...

Newbie

After updating phone to android mashmallow, can't play songs continuously. It will stop after every song. You have to unlock your phone whilst phone is on sleep mode to enable the next song to play. ...

571 Views

0 replies

1 likes

  • 571 Views
  • 0 replies
  • 1 likes