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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110677 Views

26 replies

3 likes

  • 110677 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222852 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222852 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579694 Views

79 replies

3 likes

  • 579694 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477459 Views

577 replies

40 likes

Account
Free
  • 477459 Views
  • 577 replies
  • 40 likes

I can't access my music from my new android phone

I have downloaded, deleted, and downloaded again spotify for my first ever android phone, and while it can play music, I can't get the app to play my music, in either my playslists or my songs. I don't know what to do, please advise.

Visitor

I have downloaded, deleted, and downloaded again spotify for my first ever android phone, and while it can play music, I can't get the app to play my music, in either my playslists or my songs. I don...

osornios

Spotify Star

1422 Views

9 replies

0 likes

  • 1422 Views
  • 9 replies
  • 0 likes

Battery drain on Nexus 6P

Hello, I used Spotify Premium now for quite some time. Battery life wasn't always very good but that would be no problem when I am listening to music. But even when I am not using the app it seems to be still running in the background and draining ba...

Casual Listener

Hello,   I used Spotify Premium now for quite some time. Battery life wasn't always very good but that would be no problem when I am listening to music. But even when I am not using the app it...

osornios

Spotify Star

1660 Views

3 replies

0 likes

battery
drain
Usage
  • 1660 Views
  • 3 replies
  • 0 likes

reverb after update to marshmallow

I just updated to marshmallow and now I notice a large amount of reverb on my music.. all of it.. I consider myself an audiophile. I make and record music and listen to music with a detailed ear so its kinda driving me crazy.. I have tried other play...

Casual Listener

I just updated to marshmallow and now I notice a large amount of reverb on my music.. all of it.. I consider myself an audiophile.  I make and record music and listen to music with a detailed ea...

jerrylowery

Casual Listener

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Android device streams downloaded songs (they don't work offline)

Hi, I use spotify Premium on my Samsung Galaxy S2+. A few weeks ago a new album was released from some Artists I like. I can't play the songs when im offline. I downloaded them multiple times but it ended with the same result. The album is called " H...

Casual Listener

Hi,   I use spotify Premium on my Samsung Galaxy S2+.  A few weeks ago a new album was released from some Artists I like. I can't play the songs when im offline. I downloaded them multipl...

jakob_mohr

Casual Listener

731 Views

2 replies

0 likes

Android
Offline download
Offline songs
Premium
  • 731 Views
  • 2 replies
  • 0 likes

Local File not Working on Galaxy S7 Edge

Hello. On my Windows desktop, I added some local files into a playlist. I was looking forward to hearing them on the go when I don't have access to Wi-Fi. As I went into the app after transfering over the 4 local files into a playlist, they wouldn't ...

Casual Listener

Hello. On my Windows desktop, I added some local files into a playlist. I was looking forward to hearing them on the go when I don't have access to Wi-Fi. As I went into the app after transfering ove...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Can't log in

Pls. Help.I can't log into my phone spotify music app. Kept saying "username or email or password incorrect" though it's correct and i can even log into a computer with no problem...

Newbie

Pls. Help. I can't log into my phone spotify music app. Kept saying "username or email or password incorrect" though it's correct and i can even log into a computer with no problem...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Premium User forced to shuffle

Got myself a Yamaha receiver with built in Spotify Connect. Happy with it, but I experinece a very annoying behaviour in de Anroid Spotify app while using Connect: shuffle play switches on automatically while playing songs. After switching it off it ...

Regular

Got myself a Yamaha receiver with built in  Spotify Connect. Happy with it, but I experinece a very annoying behaviour in de Anroid Spotify app while using Connect: shuffle play switches on auto...

user-removed

Not applicable

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

Spotify closes during search

While using search function 2 letters in spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impossible. Solutions? Suggestions?

Casual Listener

While using search function 2 letters in spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impossi...

osornios

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Spotify closing itself

While using search function, 2 letters in, spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impossible. Solutions? Suggestions?

Casual Listener

While using search function, 2 letters in, spotify closes itself. This is commonly with 2 specific letters which change each time it occurs. However it can make searching for particular artists impos...

lloydbjoseph

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Any way to LOWER lowest volume? Ears ringing

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest volume setting is too high using Spotify so I can't...

Music Fan

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest ...

tman202

Music Fan

987 Views

3 replies

0 likes

  • 987 Views
  • 3 replies
  • 0 likes

Volume going up and down through songs

I have a S6 Active and within the last two weeks i have noticed that the volume will constantly go up and down through the whole song. This only happens when I use Spotify and not when I use any of my other music apps. It also happens whether or not ...

Regular

I have a S6 Active and within the last two weeks i have noticed that the volume will constantly go up and down through the whole song. This only happens  when I use Spotify and not when I use an...

425 Views

0 replies

2 likes

  • 425 Views
  • 0 replies
  • 2 likes

Ford Sync Malfunctioning with Spotify

So I am aware that Spotify released an update over the weekend to restrict access to the phone app while you are driving (for safety reasons I'm assuming). They are essentially forcing us to use the Ford Sync Spotify app instead of the Spotify app on...

Gig Goer

So I am aware that Spotify released an update over the weekend to restrict access to the phone app while you are driving (for safety reasons I'm assuming). They are essentially forcing us to use the ...

lugesz

Casual Listener

1779 Views

3 replies

2 likes

  • 1779 Views
  • 3 replies
  • 2 likes

Music disappearing from Library every two or three days

Hi guys.I download music cause I'm a premium user so it doesn't use my data from the mobile each time I want to play my music. I put it on my sd card and it works. But each time I restart the app it has disappeared from "my libraby" and when I go to ...

Newbie

Hi guys. I download music cause I'm a premium user so it doesn't use my data from the mobile each time I want to play my music. I put it on my sd card and it works. But each time I restart the app i...

439 Views

0 replies

1 likes

  • 439 Views
  • 0 replies
  • 1 likes

Spotify no longer available through Amazon Appstore for Malaysia

I own a Blackberry 10 device (Blackberry Passport) and the only way to get Spotify for it is from the Amazon AppStore. I have had the app for a while now and am even a premium subscriber. Today, I was notified that there was an update for Spotify, bu...

Casual Listener

I own a Blackberry 10 device (Blackberry Passport) and the only way to get Spotify for it is from the Amazon AppStore. I have had the app for a while now and am even a premium subscriber.   To...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Spotify, Android, and ford applink

So with the recent update with a significantly improved UI and feature set (Yay! We now have radio access from the sync screen!) I noticed my #1 most used feature seems to have inadvertantly been removed. Previously I was able to hit menu, and choose...

Regular

So with the recent update with a significantly improved UI and feature set (Yay! We now have radio access from the sync screen!) I noticed my #1 most used feature seems to have inadvertantly been rem...

mckraken

Regular

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Spotify in Spain

I used Spotify free in Spain up to last year for many months on a couple of Android devices and then stopped using it. Coming back to it in April 2016, I'm now told that it's not available in Spain. This is only on my tablet, as I'm running it perfec...

Newbie

I used Spotify free in Spain up to last year for many months on a couple of Android devices and then stopped using it. Coming back to it in April 2016, I'm now told that it's not available in Spain. ...

jonan930504

Newbie

1067 Views

1 replies

1 likes

  • 1067 Views
  • 1 replies
  • 1 likes

Android app on OnePlus One complete mess

The app has been giving me so omuch trouble over the last few months and now that I have premium, since 3 weeks or so, it's becoming even more frustating. When I search for an artist or an album, I get an error message, saying that something went wro...

Newbie

 The app has been giving me so omuch trouble over the last few months and now that I have premium, since 3 weeks or so, it's becoming even more frustating. When I search for an artist or an albu...

803 Views

0 replies

0 likes

  • 803 Views
  • 0 replies
  • 0 likes

Impaired navigation after android update (6.0)

After the android 6.0 update I realized that spotify's overall navigation became worser than usual. The volume drops out of nothing, it shows the ''loading'' screen even if youre browsing through offline contet, it freezes everytime, for several time...

Regular

After the android 6.0 update I realized that spotify's overall navigation became worser than usual. The volume drops out of nothing, it shows the ''loading'' screen even if youre browsing through off...

506 Views

0 replies

0 likes

Android 6.0
  • 506 Views
  • 0 replies
  • 0 likes

I have paid for Spotify Premium but can only shuffle play on Android Sony Walkman NWZ X2

Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I paid over a grand for my Walkman, and want to use spotify to play music wireless...

Visitor

Hi    I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2)    I...

howie911

Newbie

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Se pausa cuando pasa de tema, tengo que entrar a la app para que se reproduzca

No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que puede ser..tengo un Galaxy S6

Newbie

No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que pu...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes