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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6961 Views

0 replies

7 likes

  • 6961 Views
  • 0 replies
  • 7 likes

Solved!! Chromecast - Failed to Log In

Hi, I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since then I get the error "Log In Failed". What is wrong? Is the s...

Casual Listener

Hi,   I have just bought a Chromecast which I am pairing with my android device. Connecting is easy; the first time I tried it worked I was playing music on my TV, but every other time since t...

jaruesink

Newbie

4972 Views

10 replies

1 likes

  • 4972 Views
  • 10 replies
  • 1 likes

Shazam & Spotify

Why Spotify is no longer connected to Shazam?

Casual Listener

Why Spotify is no longer connected to Shazam?

Jayb72

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Can not find freind on spotify

HI, I have a issue were I am not able to find one of my friends on spotify. I am not sure if the issue is on my friends end or my end. I am able to follow my friend. Note that I do have my freind on facebook and we both use spotify through our facebo...

Casual Listener

HI,   I have a issue were I am not able to find one of my friends on spotify. I am not sure if the issue is on my friends end or my end. I am able to follow my friend. Note that I do have my f...

phecalface

Casual Listener

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Offline song in SD card

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space. when i started to see the memory of my phone i discovered that those 5gb were all the offline songs from spotify, but i have the app installed in my s...

Casual Listener

Hi, i was seeing the space in my phone and i realized that "something" was taken like 5gb of space.   when i started to see the memory of my phone i discovered that those 5gb were all the offl...

Ciafe7

Casual Listener

14859 Views

7 replies

0 likes

Offline Content
Offline download
offline storage
sdcard
  • 14859 Views
  • 7 replies
  • 0 likes

lokale dateinen

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann mir helfen

Regular

Hallo, ich habe dass problem, dass lokale dateien nicht auf android herunter geladen werden. Am pc klappt es, und ich habe alle schritte befolgt aber es klappt einfach nicht. Ich hoffe irgendwer kann...

beatsmusic88

Regular

1706 Views

16 replies

0 likes

Electronic
  • 1706 Views
  • 16 replies
  • 0 likes

Listening to local files offline on Android

I performed the following steps to download my local files off my desktop onto my Samsung Galaxy S4: 1. Added the source folder of all my local files in the desktop Spotify app.2. Added some of those local files into a playlist.3. Clicked "Available ...

Casual Listener

I performed the following steps to download my local files off my desktop onto my Samsung Galaxy S4:   1. Added the source folder of all my local files in the desktop Spotify app. 2. Added so...

Daniel

Community Legend

636 Views

5 replies

0 likes

  • 636 Views
  • 5 replies
  • 0 likes

Solved!! Offline Mode Issue with storing data.

Hello, I ve got a problem with my Spotify App or maybe device. My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on my SD Card. I set memory storing option at Spotify to SD Card, but I r...

Casual Listener

Hello,   I ve got a problem with my Spotify App or maybe device.   My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on m...

qwazix

Casual Listener

5459 Views

3 replies

0 likes

  • 5459 Views
  • 3 replies
  • 0 likes

Solved!! Every song is suddenly missing from Songs, Albums and Artists

Weirdly enough, all of the songs are still saved but isn't showing up. Playlists are fine too. On desktop version, all the songs are still there.

Casual Listener

Weirdly enough, all of the songs are still saved but isn't showing up. Playlists are fine too. On desktop version, all the songs are still there. 

Dezeyte

Casual Listener

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Sorting Playlist

Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My playlist sorting options is set to Custom. Hope to hear from t...

Casual Listener

Hi,   I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My pl...

Daniel

Community Legend

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Sorting Playlist

Hi, I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My playlist sorting options is set to Custom. Hope to hear from t...

Casual Listener

Hi,   I hope somebody can help me. I currently have a few playlist available. Every time I add a new song to the playlist, it goes to the bottom. How do I re-arrange the song to my wish? My pl...

Holy_serafim

Newbie

1190 Views

4 replies

1 likes

  • 1190 Views
  • 4 replies
  • 1 likes

Disconnecting from bluetooth

Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model. As said it happened after the new update, and I've tried with both my work and personal phon...

Music Fan

Hello, after the new update on Android (newest) the phone instantly disconnects from my bluetooth unit in my Ford Transit Connect, it's a 2014 or 2015 model.   As said it happened after the ne...

Daniel

Community Legend

806 Views

4 replies

0 likes

  • 806 Views
  • 4 replies
  • 0 likes

Google Play store copyright issues

I don't know where else to post about this. There is no contact information for developers? I've spent the last month, full-time, building a playlist builder for Android... I have your bright green 'log in with Spotify' button. I have a very obvious ...

Casual Listener

I don't know where else to post about this. There is no contact information for developers?   I've spent the last month, full-time, building a playlist builder for Android...  I have your...

Samuel7

Roadie

935 Views

5 replies

0 likes

  • 935 Views
  • 5 replies
  • 0 likes

stop manual downloading

Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this?Thanks hope to hear from you

Newbie

Hi i erroneously hit the available offline button so the playlists now started to download the songs. How can i manually stop this? Thanks hope to hear from you

Daniel

Community Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Problem with Spotify android app and chromecast

Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chromecast audio. If Spotify can't fix its android app s...

Newbie

Can Spotify fix its app for an android device to use chromecast audio. This problem has been reported in forums. When you press play it flicks back to stop. The Pandora app works perfectly with chrom...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Solved!! Downloads taking up storage space

Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, where I had downloaded too many albums. However, af...

Casual Listener

Lately I had been getting an error on my phone about low storage, but seeing as I don't have anything but a few pictures and apps, I knew it had to do with Spotify as I had a similar problem before, ...

eharwy

Casual Listener

1039 Views

1 replies

0 likes

downloads
  • 1039 Views
  • 1 replies
  • 0 likes

Playlist

HiI have created playlist but it does not play continueI have to forward. I tied logout then reinstalled SpotifyDid not work

Casual Listener

Hi I have created playlist but it does not play continue I have to forward. I tied logout then reinstalled Spotify Did not work

Daniel

Community Legend

526 Views

6 replies

0 likes

  • 526 Views
  • 6 replies
  • 0 likes

Can't hear facebook messenger notification sounds while using spotify, unlike all the others sounds

I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound.i have sound on in the app, tried to switch between sounds, but didn't work eitherthis happens since the first time i used s...

Newbie

I can hear all app-in sounds, even facebook ones, but when i get a message on messenger the phone vibrates but i get no sound. i have sound on in the app, tried to switch between sounds, but didn't ...

Daniel

Community Legend

4674 Views

1 replies

0 likes

  • 4674 Views
  • 1 replies
  • 0 likes

Lock screen widget for Acer Liquid Jade Z

Hi Spotify Community,I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked.I had a look at the other topics but I didn't find any answer. I don't think there are ot...

Regular

Hi Spotify Community, I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked. I had a look at the other topics...

arnehuang

Newbie

1040 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

ghost copies of modified local tracks

Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate entries for local tracks that have been modified. It s...

Regular

Hi. I have a playlist with some local files files in it. I have retagged and renamed most of the files. The changes are visible in the desktop client, but on my Android device there are duplicate ent...

Daniel

Community Legend

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

SD card memory decreased

Hello everybody I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was before delete. My telephone is Sony Xperia Z3 compact. Does anybod...

Casual Listener

Hello everybody 🙂   I store my music into SD card, but when I delete couple songs from my playlist, memory of SD card didn't increased. Its showing the same amount of free space as it was bef...

Daniel

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes