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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395521 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8427 Views

0 replies

7 likes

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Solved!! Appear to be trying to log in from another country

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland. Today it logged me out and when I try to log back in I get the log in from a different country message - I can't even find spotify ...

Newbie

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland.   Today it logged me out and when I try to log back in I get the log in...

mister_e

Newbie

5514 Views

3 replies

0 likes

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Error

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario contraseña en el movil y tablet me da error de o el usario o la contraseña pero no cuando incio en el pc todo esto lo ago es su ...

Newbie

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario  contraseña en el movil y tablet  me da error de o el usario o la c...

OviiiOne

Community Legend

330 Views

1 replies

0 likes

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Solved!! Spotify Premium not working

Hello,I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows random playing of the songs and it looks like I dont ha...

Regular

Hello, I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows ra...

isaraswaty

Newbie

2238 Views

10 replies

0 likes

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  • 10 replies
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Stops streaming randomly every 5 minutes.

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still there) but for all intents and purposes, it just stop...

Casual Listener

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still th...

Jj5959

Casual Listener

2777 Views

2 replies

0 likes

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Spotify App on Galaxy S7

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to make sure that all the information i have entered ...

Newbie

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to...

Joe

Community Legend

535 Views

1 replies

0 likes

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  • 1 replies
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Spotify Duplicating Scrobbles

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

Newbie

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

576 Views

0 replies

1 likes

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I pay with credit card

when i want to pay by credit card leaves he tells me there^s a problem whit my card and to pay with 3 diferent card and will no let me

Newbie

when i want to pay by credit card  leaves he tells me there^s a problem  whit my card and  to pay with 3 diferent card and  will no let me

846 Views

0 replies

0 likes

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How to stop my individual premium account.

I want to stop my individual premium account because i want to get the family premium account.

Newbie

I want to stop my individual premium account because i want to get the family premium account.

638 Views

0 replies

0 likes

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Skipping/pausing tracks impossible via bluetooth

Hi experts!I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5.Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headset or with the buttons of my car stereo.Before, everything...

Newbie

Hi experts! I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5. Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headse...

434 Views

0 replies

0 likes

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Still no Podcasts or New Shows Menu????

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows? How long will take until I see is added?

Newbie

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows?  How long will take until I see is added? 

riscum

Newbie

6684 Views

26 replies

12 likes

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  • 26 replies
  • 12 likes

Can't send songs to certain Facebook friend

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send any song to her on the desktop version of Spotify. (My...

Newbie

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send...

ziomas3

Newbie

912 Views

1 replies

1 likes

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  • 1 replies
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Poor sound quality while extreme is on

Hello everybody, I've been experiencing this problem for a few days now. Simply stated: when I listen to music (streaming/dowlnoaded) I always hear about 1 second/0.5 second extreme quality, and then it hops over to very poor quality (while extreme q...

Newbie

Hello everybody,   I've been experiencing this problem for a few days now. Simply stated: when I listen to music (streaming/dowlnoaded) I always hear about 1 second/0.5 second extreme quality,...

489 Views

0 replies

0 likes

extreme
poor
quality
sound
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Android SDK stable release

Hi, is there any plan for when Spotify will release a stable SDK version, a non beta one? RegardsTor

Newbie

Hi,   is there any plan for when Spotify will release a stable SDK version, a non beta one?    Regards Tor

398 Views

0 replies

0 likes

Android
SDK
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Problème avec un titre

Bonjours j'ai un problème hier j'ai ajouter un titre non Spotify sur PC à partir de mes fichier locaux car il n'existe pas sur Spotify et j'arrive pas à la lire sur Android j'espère avoir de laide MERCI

Newbie

Bonjours j'ai un problème hier j'ai ajouter un titre non Spotify sur PC à partir de mes fichier locaux car il n'existe pas sur Spotify et j'arrive pas à la lire sur Android j'espère avoir de laide ME...

346 Views

0 replies

0 likes

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Solved!! Problem using app

After updating to newest Android OS (6.0.1), I cannot open the Spotify app. I uninstalled and reinstalled, didn't work. When I try to open the app, I get a black screen. I'm sure this has to do with the app not being compatable with this version of A...

Casual Listener

After updating to newest Android OS (6.0.1), I cannot open the Spotify app. I uninstalled and reinstalled, didn't work. When I try to open the app, I get a black screen. I'm sure this has to do with ...

ktglore

Casual Listener

604 Views

2 replies

0 likes

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Help

99 cents for trying spotify premium for the summer, I purchased a 10$ spotify gift card. Now when I go into my account for spotify it says my subscription expires 7 / 3 / 16. Someone please hrl

Casual Listener

99 cents for trying spotify premium for the summer, I purchased a 10$ spotify gift card. Now when I go into my account for spotify it says my subscription expires 7 / 3 / 16. Someone please hrl

322 Views

0 replies

0 likes

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Spotify and Ford

I don't know what caused this to happen, but it just started happening today. I can't control the app anymore when listening to music in my car. I have a 2012 Ford Focus. It just shows this screen and doesn't do anything. How do I get it back to norm...

Newbie

I don't know what caused this to happen, but it just started happening today. I can't control the app anymore when listening to music in my car. I have a 2012 Ford Focus. It just shows this screen an...

599 Views

0 replies

0 likes

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have playlist songs play one right after another

I am having a hard time with my playlist. The song keeps repeating itself. I want the songs to play automatically one after another

Newbie

I am having a hard time with my playlist. The song keeps repeating itself. I want the songs to play automatically one after another

Jayb72

Community Legend

5785 Views

1 replies

0 likes

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Solved!! android says trying to access from another country

Since spotify "came to canada" i've been able to use it on the same account ive been using for months on my laptop, however now when I try to sign into it on my phone it tells me im trying to sign into it from another country. I've only ever used spo...

Casual Listener

Since spotify "came to canada" i've been able to use it on the same account ive been using for months on my laptop, however now when I try to sign into it on my phone it tells me im trying to sign in...

bodhiman

Newbie

1295 Views

6 replies

0 likes

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can't play advertisement

I'm on spotify free. If the message appears: The next 30 minutes are free if you look at this ad. But then I get this error message: Could not be played. What should I do?

Newbie

I'm on spotify free. If the message appears: The next 30 minutes are free if you look at this ad. But then I get this error message: Could not be played. What should I do?

319 Views

0 replies

0 likes

  • 319 Views
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