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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195583 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195583 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

537182 Views

78 replies

3 likes

  • 537182 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442239 Views

565 replies

37 likes

Account
Free
  • 442239 Views
  • 565 replies
  • 37 likes

New Device/Wiped Device? Download All... WHY NOT SPOTIFY? -_-

So, I looked it up, and I see that if your artists/albums/playlists are saved on your account then you'll have them on the new account. Well that's great, but my family shares the one account, and I don't want to listen to all of their stuff when I g...

Casual Listener

 So, I looked it up, and I see that if your artists/albums/playlists are saved on your account then you'll have them on the new account. Well that's great, but my family shares the one account, ...

Edues

Casual Listener

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Solved!! Login stucks

Hello, I got a new HTC One Mini Android Device. I installed Spotify on it and wanted to login. But after I press the 'login' button nothing more happens. I tried all the normal fixong stuff, like restart, reinstall. Can you help me with that issue pl...

Regular

Hello,   I got a new HTC One Mini Android Device. I installed Spotify on it and wanted to login. But after I press the 'login' button nothing more happens. I tried all the normal fixong stuff,...

Astame

Community Legend

953 Views

6 replies

0 likes

  • 953 Views
  • 6 replies
  • 0 likes

I cant search through my playlists when connected to my car via bluetooth?

It will only show spotify is connected to ford? I am unable to do anything at all apart from change songs by pressing next on the car sterio?Any ideas would be appreciated!

Newbie

It will only show spotify is connected to ford? I am unable to do anything at all apart from change songs by pressing next on the car sterio? Any ideas would be appreciated!

304 Views

0 replies

0 likes

  • 304 Views
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Gapless playback broken AGAIN?

Really? Great update, so impressed. Gross font AND broken gapless playback. Previously it worked only on Spotify offline files, didn't work on files synced from my iTunes. Now it doesn't work at all.

Roadie

Really? Great update, so impressed. Gross font AND broken gapless playback. Previously it worked only on Spotify offline files, didn't work on files synced from my iTunes. Now it doesn't work at all.

313 Views

0 replies

1 likes

  • 313 Views
  • 0 replies
  • 1 likes

My Music playlists empty on firetv

Hi,I have spotify on my iPad and my Mac. All ist fine.I have imported my iTunes playlists and I can play them in spotify on my ipad.But on the firetv I can see each list, also the number of songs,but when I select one, it is empty. What can I do to g...

Casual Listener

Hi, I have spotify on my iPad and my Mac. All ist fine. I have imported my iTunes playlists and I can play them in spotify on my ipad. But on the firetv I can see each list, also the number of son...

sethach

Casual Listener

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Playlists and songs deleted

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear and they are not longer in the SD storage. This happ...

Casual Listener

I've had Spotify premium for almost a week now, I love the app and everything it has, but one thing. Recently, when I download my own playlist and the songs from my library, suddenly they dissapear a...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Discover Weekly playlist has not updated

My Discover Weekly playlist has not updated for two weeks. I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling. The playlist is still the same. Any help would be appreciated. I'm using Spotify 5.5....

Casual Listener

My Discover Weekly playlist has not updated for two weeks.  I have tried logging out/logging back in, clearing the cache on my device, and uninstalling/reinstalling.  The playlist is still ...

user-removed

Not applicable

591 Views

3 replies

0 likes

  • 591 Views
  • 3 replies
  • 0 likes

New tracks won't sync (local files pending)

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my other tracks which have synced successfully over th...

Regular

New tracks that I add to playlists on my computer which I have stored on my computer are not being synced to my phone (Nexus 4) they're just grayed out. The phone is showing up in devices and all my ...

walzero

Newbie

4386 Views

12 replies

0 likes

  • 4386 Views
  • 12 replies
  • 0 likes

Why does my phone freeze everytime I use the spotify app?

Hi, I hope someone can helt me solve this problem. Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn the screen on again. Hereafter I have to wait at least 2 minutes before ...

Newbie

Hi,   I hope someone can helt me solve this problem.   Everytime or almost every time I use my spotify app, then the next time I push the powerbutton, my phone freezes and wont turn...

Adelhaim

Newbie

1538 Views

3 replies

2 likes

  • 1538 Views
  • 3 replies
  • 2 likes

Can not login

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and username and it does not work. I even tried through the ...

Newbie

I seem to have a issue whenever I have to sign back into Spotify. Both username and email are correct yet it wont reconized both. I tried resetting my password for both the registered email and usern...

Astame

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Every time I try to search songs my whole Spotify closes out.

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

Casual Listener

Every time I try to search for new music on Spotify the whole app closes out without a warning or error message

Tyärk

Newbie

5085 Views

3 replies

0 likes

  • 5085 Views
  • 3 replies
  • 0 likes

Spotify keeps downloading my songs randomly

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

Newbie

Spotify will keep downloading my songs but when I go offline none of my songs are available please help

ZorkII

Roadie

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Pagamento spotify con gift card

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

Newbie

Non riesco più a trovare la selezione dove posso aggiungere il code della gift card che ho acquistato

367 Views

0 replies

0 likes

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Not able to access from another country.

HeyIm from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log in from a different country."I went through all the p...

Visitor

Hey Im from London and Im apparently in india. I was initially able to use spotify but today, suddenly I was logged out. And when I try logging in, it is showing up this message "your trying to log ...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Spotify - Android Auto - Offline mode questions

Hey guys, When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline? If i choose a playlist which i know i have not downloaded, Android Auto will st...

Regular

Hey guys,    When i put Spotify in offline mode on my phone, then connect my car to Android Auto (Via Volkswagen app link) is there a way to tell what playlists are offline?   If i...

osornios

Spotify Star

962 Views

1 replies

0 likes

  • 962 Views
  • 1 replies
  • 0 likes

Solved!! Update 5.5 Problem On Samsung Galaxy S7 With Android 6.0

Hi,I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops up again! I can only get one of my playlists to actu...

Casual Listener

Hi, I am a non-premium user but everytime I try to shuffle play one of my playlists it comes up with a notice saying it is a premium feature and I need to upgrade. Then when you close the ad it pops...

MonkeyGuy888

Casual Listener

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Marantz issues again SR 7009 - Plays and then disconnects and becomes undiscoverable

Marantz SR 7009 having issues with spotify again. this is becoming more and more annoying. it works for a minute then cuts out. causing the marantz network to disconnect. this was fixed previously but since the new update its doing it again. using an...

Newbie

Marantz SR 7009 having issues with spotify again.  this is becoming more and more annoying.   it works for a minute then cuts out.  causing the marantz network to disconnect.  ...

StuDarke

Newbie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Please add ability to re-order playlist tracks without a desktop PC.

Hello, I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and it is such a simple, and necessary, feature. It's really frus...

Casual Listener

Hello,   I have a Chromebook, and I have an Android phone, but I cannot perform such a simple task as re-ordering the songs within my playlist. People have been asking for this for years and i...

theradpotato

Casual Listener

616 Views

4 replies

2 likes

  • 616 Views
  • 4 replies
  • 2 likes

# offline songs

I'm using: - Windows PC with no offline available songs- iOS iPad with offline available songs- Android smartphon with offline available songs Mainly I use offline songs on my Android smartphone. The limit of offline available songs is 3.333 per devi...

Casual Listener

I'm using:   - Windows PC with no offline available songs - iOS iPad with offline available songs - Android smartphon with offline available songs   Mainly I use offline songs on my A...

ZorkII

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

"No more space on this device" and "waiting for download"

I've had the same problem dude and I have the same situation except I have a Samsung galaxy S4 and a 128GB SD card and I set my storage to go there and it keeps saying "waiting to download" or "there is not enough space on this device" which is so fr...

Casual Listener

I've had the same problem dude and I have the same situation except I have a Samsung galaxy S4 and a 128GB SD card and I set my storage to go there and it keeps saying "waiting to download" or "there...

ZorkII

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes