Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395490 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have reached the download limit and wish to remove songs/albums from my device, but want to save the album in case I wish to stream at another time. I slide the "available offline" switch to the left/gray position but the green check remains under ...
I have reached the download limit and wish to remove songs/albums from my device, but want to save the album in case I wish to stream at another time. I slide the "available offline" switch to the le...
327 Views
0 replies
0 likes
Hello, Radio doesn't seem to work properly : new titles won't load as I listen to the radio. Eventually when the initialy loaded titles list has been fully listened, the radio will stop and no tune be played. It only behaves this way when I connect t...
Hello, Radio doesn't seem to work properly : new titles won't load as I listen to the radio. Eventually when the initialy loaded titles list has been fully listened, the radio will...
Regular
554 Views
2 replies
0 likes
Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still can't access my app as it's stuck with the spotify /...
Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still&n...
Casual Listener
1034 Views
3 replies
1 likes
On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP!So difficult to get any further now.....eichlerann@gmail.com
On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP! So difficult to get any further now..... eichleran...
451 Views
0 replies
0 likes
Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?
Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?
Casual Listener
482 Views
1 replies
0 likes
I have the Gear S, did you will develop this app for it??
I have the Gear S, did you will develop this app for it??
Casual Listener
2294 Views
5 replies
6 likes
reboot my phone/log out my spotify accoumt/uninstall spotify with clean rest data/ not work, problem still exist,in fact, i am not the only one have this issue, one troubleshooting isto download the old version spotify (2015 version)and must not upda...
reboot my phone/ log out my spotify accoumt/ uninstall spotify with clean rest data/ not work, problem still exist, in fact, i am not the only one have this issue, one trouble...
318 Views
0 replies
0 likes
Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... Anyone else had the same problem? How did you fix this?
Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... An...
Casual Listener
4203 Views
4 replies
0 likes
I believe there are enough good music in the world, that we don’t "need" to listen to a track twice!That being said, my question is: How can I create a live playlist, or setup my Spotify in a way that I can listen to new music every time?*I don’t lik...
I believe there are enough good music in the world, that we don’t "need" to listen to a track twice! That being said, my question is: How can I create a live playlist, or setup my Spotify in a way t...
1091 Views
0 replies
0 likes
Hello world,Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this from happening?Every now and then it logs me out as well,...
Hello world, Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this fr...
Roadie
1712 Views
4 replies
0 likes
Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll restart my phone and sometimes the rings are there and ...
Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll rest...
Casual Listener
1704 Views
5 replies
0 likes
Hi, When using Spotify on my laptop a pupup apears on my Android phone.The popup shows the current playing song choosen on my laptop.Question is, how can I disable the popup on my Android phone if I dont want this notification to apear on my phone ?I...
Hi, When using Spotify on my laptop a pupup apears on my Android phone. The popup shows the current playing song choosen on my laptop. Question is, how can I disable the popup on my Androi...
Casual Listener
3822 Views
4 replies
0 likes
Cant play music
Cant play music
Community Legend
472 Views
1 replies
0 likes
I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old email but it is impossible. I stupidly signed up f...
I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old...
Spotify Star
370 Views
1 replies
0 likes
HelloI have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory and erases all music I downloaded. HolaTengo un Galaxy...
Hello I have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory a...
Casual Listener
660 Views
2 replies
0 likes
I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.
I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.
Community Legend
790 Views
2 replies
0 likes
I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says "loading" and "0 songs" although there are about 2...
I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says...
516 Views
0 replies
0 likes
Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without asking... (on Wifi) and I just don't know how to sto...
Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without a...
360 Views
0 replies
0 likes
Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from different sub-genres of EDM and then clicked on playlist...
Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from ...
Regular
672 Views
1 replies
0 likes
How do I add offline devices
How do I add offline devices
Regular
585 Views
1 replies
0 likes
