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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386780 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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log in not possible

On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP!So difficult to get any further now.....eichlerann@gmail.com

Newbie

On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP! So difficult to get any further now..... eichleran...

440 Views

0 replies

0 likes

contact
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why did my premium stop

Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?

Casual Listener

Hi i was wondering why my Spotify trial stopped i had 3 months for £0.99 which i believe i ordered on the 24th of May or near that date but today it says im no longer with premium what happened?

eye_brawl

Casual Listener

480 Views

1 replies

0 likes

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  • 1 replies
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Samsung Gear S

I have the Gear S, did you will develop this app for it??

Newbie

I have the Gear S, did you will develop this app for it??

fenders

Casual Listener

2284 Views

5 replies

6 likes

  • 2284 Views
  • 5 replies
  • 6 likes

auto playing next song, but no soung

reboot my phone/log out my spotify accoumt/uninstall spotify with clean rest data/ not work, problem still exist,in fact, i am not the only one have this issue, one troubleshooting isto download the old version spotify (2015 version)and must not upda...

Newbie

reboot my phone/ log out my spotify accoumt/ uninstall spotify with clean rest data/   not work, problem still exist, in fact, i am not the only one have this issue,  one trouble...

316 Views

0 replies

0 likes

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Solved!! Reached download limit, removed songs, but still getting message that I reached limit...,

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit... Anyone else had the same problem? How did you fix this?

Casual Listener

Hi, I reached the download limit (3333 songs), and I received a message to remove songs if I want to download more. I did this, but Im still getting a message that I reached limit...   An...

timothywildman

Casual Listener

4179 Views

4 replies

0 likes

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How can I create a live playlist?

I believe there are enough good music in the world, that we don’t "need" to listen to a track twice!That being said, my question is: How can I create a live playlist, or setup my Spotify in a way that I can listen to new music every time?*I don’t lik...

Newbie

I believe there are enough good music in the world, that we don’t "need" to listen to a track twice! That being said, my question is: How can I create a live playlist, or setup my Spotify in a way t...

1080 Views

0 replies

0 likes

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Spotify deletes everything upon reboot of the device.

Hello world,Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this from happening?Every now and then it logs me out as well,...

Newbie

Hello world, Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this fr...

Autotime

Roadie

1702 Views

4 replies

0 likes

Android 5.1.1
Bug Playlist
local files
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  • 4 replies
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Spotify Logo has gray rings around it

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll restart my phone and sometimes the rings are there and ...

Casual Listener

Ever since I upgraded to Samsung S7 Edge, my app occasionally has gray rings around the logo on my homescreen. I have tried turning every setting on and off and nothing seems to trigger it. I'll rest...

Titolikesmusic

Casual Listener

1655 Views

5 replies

0 likes

gray
rings
Samsung s7 edge
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Solved!! Popup current playing song

Hi, When using Spotify on my laptop a pupup apears on my Android phone.The popup shows the current playing song choosen on my laptop.Question is, how can I disable the popup on my Android phone if I dont want this notification to apear on my phone ?I...

Casual Listener

Hi,   When using Spotify on my laptop a pupup apears on my Android phone. The popup shows the current playing song choosen on my laptop. Question is, how can I disable the popup on my Androi...

nielsen0105

Casual Listener

3787 Views

4 replies

0 likes

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  • 4 replies
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Samsung S4

Cant play music

Regular

Cant play music

Nico

Community Legend

461 Views

1 replies

0 likes

Trouble with playing
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  • 1 replies
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Old, incorrect email

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old email but it is impossible. I stupidly signed up f...

Visitor

I opened my first Spotify account on an old phone with an old email that I no longer can get into. It is connected with my current Facebook account. I have tried thousands of ways to get into the old...

osornios

Spotify Star

363 Views

1 replies

0 likes

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  • 1 replies
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Problems in Galaxy S7 Edge Android APP with memory micro sd 128 GB

HelloI have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory and erases all music I downloaded. HolaTengo un Galaxy...

Casual Listener

Hello I have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory a...

Prduck

Casual Listener

654 Views

2 replies

0 likes

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  • 2 replies
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Random songs on recently played, random device trys to connect

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Casual Listener

I logged on to find random songs on my recently played list, my playlist gone, new ones in their place. Also a unknown device a Samsung s5 tries to connect as an account device.

Joe

Community Legend

783 Views

2 replies

0 likes

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Playlists wont load

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says "loading" and "0 songs" although there are about 2...

Newbie

I recently made some new playlists and after spotify 'forgot' most of my songs (couldnt play any song i downloaded,needed to go online and redownload most of them) 6 of my playlist wont load. It says...

512 Views

0 replies

0 likes

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Automatically downloading

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without asking... (on Wifi) and I just don't know how to sto...

Newbie

Hello, on Android when I launch Spotify it automatically downloads the songs on my device, even though I only made avaliable online two playlist, but apparently il is downloading everything without a...

351 Views

0 replies

0 likes

  • 351 Views
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Playlist radio

Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from different sub-genres of EDM and then clicked on playlist...

Casual Listener

Let me preface this message that I currently have a premium membership 7 day trial and prefer to listen to music in a radio setting vs playlists.... So I created a playlist with 350+ songs from ...

sayhellotoNessa

Regular

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
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Offline devices

How do I add offline devices

Newbie

How do I add offline devices

sayhellotoNessa

Regular

577 Views

1 replies

0 likes

Offline Devices
  • 577 Views
  • 1 replies
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Spotify will not play on Mobile or WIFi

Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week.I have uninstalled, reinstalled, cleared the cache and my playlists are still grayed out, and now Spotify is...

Casual Listener

Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week. I have uninstalled, reinstalled, cleared the cache an...

soopremebeing

Casual Listener

698 Views

3 replies

0 likes

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How Do I Get Spotify To Play In My Car Through Bluetooth?

I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listening to it that way. Is it my car or the app that's no...

Newbie

I have a 2011 Chevy Cruze that is paired to my phone. I can make and receive calls just fine, but I can't figure out how to play my Spotify without having to plug the cable into my phone and listenin...

Joe

Community Legend

4059 Views

1 replies

0 likes

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still cant get my premium suscription

I paid for the premium suscription, but Im still on the free mode. First, I closed the app and entered again, and still on free mode. Then I totally erased the app and downloaded again... but still on free mode..... what else can I do???

Newbie

I paid for the premium suscription, but Im still on the free mode. First, I closed the app and entered again, and still on free mode. Then I totally erased the app and downloaded again... but still o...

551 Views

0 replies

0 likes

  • 551 Views
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  • 0 likes