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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6907 Views

0 replies

7 likes

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  • 7 likes

Crashing and forgetting artists

Spotify likes to crash at random times and it forgets about 30% of the artists I follow whenever I close the application. I have tried getting in touch with Spotify Cares, but they seem to be both clueless and very slow replying to me. Why isn't ther...

Visitor

Spotify likes to crash at random times and it forgets about 30% of the artists I follow whenever I close the application.  I have tried getting in touch with Spotify Cares, but they seem to be b...

user-removed

Not applicable

1690 Views

28 replies

0 likes

  • 1690 Views
  • 28 replies
  • 0 likes

Memoria de dispositivo

Tengo suficiente memoria tanto en mi celular como en la memoria externa y cuando trato de abrir la aplicacion me dice que no se encuentra memoria en el dispositivo, he tenido Premium desde diciembre y no lo he podido aprovechar por este problema, por...

Newbie

Tengo suficiente memoria tanto en mi celular como en la memoria externa y cuando trato de abrir la aplicacion me dice que no se encuentra memoria en el dispositivo, he tenido Premium desde diciembre ...

Samanthaguiarp6

Newbie

4167 Views

3 replies

1 likes

Android
Memoria
memoria de dispositivo
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  • 3 replies
  • 1 likes

No me aparece ninguna opción de Ecualizador

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la busque por otros lados pero no sale y me hace falt...

Newbie

Anteriormente tenía una cuenta premium en la que en configuraciones aparecia en un apartado el ecualizador, ahora que tengo otra cuenta de igual forma premium ya no sale esa opción de ecualizador, la...

Oso5

Newbie

75240 Views

6 replies

10 likes

  • 75240 Views
  • 6 replies
  • 10 likes

Solved!! Every other song has no sound but does seem to be playing.

Hi guys. For the last week or so a problem started happening. I'm listening to Spotify a few songs will play normally and then the next won't have any sound. If i skip the next song will be fine. If i close and reopen, the song will play fine also. I...

Casual Listener

Hi guys. For the last week or so a problem started happening. I'm listening to Spotify a few songs will play normally and then the next won't have any sound. If i skip the next song will be fine. If ...

Daniel

Community Legend

3080 Views

6 replies

1 likes

  • 3080 Views
  • 6 replies
  • 1 likes

Spotify on Fire TV login issues

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on the fire tv remote let alone twice in a day. Is this the correc...

Casual Listener

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on th...

Daniel

Community Legend

1407 Views

3 replies

0 likes

  • 1407 Views
  • 3 replies
  • 0 likes

Next song pauses

When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstalling the app plus clearing all data related. Nothin...

Newbie

When I'm playing my songs the app isn't continuously playing and requires manual intervention to skip or play the next. I have premium membership until the end of March and I have also tried reinstal...

Daniel

Community Legend

471 Views

1 replies

1 likes

  • 471 Views
  • 1 replies
  • 1 likes

Ad problems?

Hey!I have noticed a "problem" with the adds that has not really affected me but might help you.I have a Samsung Galaxy 5I have a free Spotify AccountI have the latest version of SpotitySo what I did was that I was going to the Top 50 in Sweden. (I d...

Newbie

Hey! I have noticed a "problem" with the adds that has not really affected me but might help you. I have a Samsung Galaxy 5 I have a free Spotify Account I have the latest version of Spotity ...

454 Views

0 replies

1 likes

  • 454 Views
  • 0 replies
  • 1 likes

Solved!! Local Files won't play on mobile

Recently, I've made a playlist on Spotify based from my local files. I'm able to play this playlist on my computer perfectly, but when I try to listen to it on my Samsung S6 phone, it won't play at all and won't allow me to sync as all of the songs a...

Casual Listener

Recently, I've made a playlist on Spotify based from my local files. I'm able to play this playlist on my computer perfectly, but when I try to listen to it on my Samsung S6 phone, it won't play at a...

Rhiannonsj

Newbie

64785 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Cómo puedo guardar la música en la SD mototola 2da generación

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

Newbie

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

osornios

Spotify Star

452 Views

2 replies

0 likes

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  • 2 replies
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Using Mobile Data While "Synced" to Device

So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listening to it on pc, for some reason it's streaming data...

Casual Listener

So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listeni...

Robdog1

Casual Listener

843 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Awful Programming Skills

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assumes the menu comes up at all. When a video ad pops ...

Newbie

Every other app on my phone works perfectly fine, with a speed that, if not excellent, is at least decent. Spotify, however, can't seem to complete a basic search without taking 5+ minutes. That assu...

Daniel

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

How to find out how many tracks I've downloaded for offline use

I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except that it look a lot of aggravation to fix it. So I sta...

Regular

I'm using Spotify Premium on a Sony Xperia Z3 with 128GB SD card. Some while ago I hit the 3333-track limit for downloading songs and Spotify crashed. I don't remember exactly what happened except th...

Daniel

Community Legend

1752 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

next song on wear launches some other app :/

hi guys, new to this wear thing ...just found about the next song ok goolge command for skipping trackgreat! i thought - gave it a try on my 360 sport, but it seems to try to launch some other app rather than just skip spotift track pixempire url hav...

Visitor

hi guys,   new to this wear thing 🙂 ...just found about the next song ok goolge command for skipping track great! i thought - gave it a try on my 360 sport, but it seems to try to launch som...

Daniel

Community Legend

625 Views

5 replies

0 likes

  • 625 Views
  • 5 replies
  • 0 likes

Superuser Contribution volume keeps automatically turning up to maximum

My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player on my phone and it doesn't happen on that.It stopp...

Casual Listener

My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player...

Dian

Spotify Legend

11473 Views

7 replies

4 likes

volume issues
  • 11473 Views
  • 7 replies
  • 4 likes

Detected low storage space

How can you get the Detected low storage space notification to go away? I have pressed the ok button on the bottom of the notice but it won't disappear so that I can change my storage problems within the app. I have deleted the app and reinstalled it...

Casual Listener

How can you get the Detected low storage space notification to go away? I have pressed the ok button on the bottom of the notice but it won't disappear so that I can change my storage problems within...

Whitlow

Casual Listener

689 Views

4 replies

0 likes

  • 689 Views
  • 4 replies
  • 0 likes

Solved!! $0.99 3 month 0remium after 7 day trial?

Hey.I'm wondering if I can get the 3 months for $0.99 thing after activatimg the 6 day trial. The promo page says its for people who haven't tried premium before, not sure if the 7 day trial counts. Any help appreciated:)

Regular

Hey. I'm wondering if I can get the 3 months for $0.99 thing after activatimg the 6 day trial. The promo page says its for people who haven't tried premium before, not sure if the 7 day trial counts...

elcheno1123

Casual Listener

2529 Views

12 replies

1 likes

  • 2529 Views
  • 12 replies
  • 1 likes

Solved!! Newbie with offline listening queries

I'm planning to get Spotify Premium but have a few questions I've not been able to get answers to. (1) If I'm running Spotify on a Samsung S5 Mini and a Windows 10 Tablet do I need to download music on each to listen offline? (2) Can I move the downl...

Newbie

I'm planning to get Spotify Premium but have a few questions I've not been able to get answers to.   (1) If I'm running Spotify on a Samsung S5 Mini and a Windows 10 Tablet do I need to downlo...

Daniel

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Tablet crashed - playlists lost forever?

I've compiled songs on my Android tablet that's now broken - is there any way I can at least see my playlists so I can buy the songs I miss most

Visitor

I've compiled songs on my Android tablet that's now broken - is there any way I can at least see my playlists so I can buy the songs I miss most 😞

Daniel

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Is My Tablet Compatible For Spotify Free?

I have recently purchased an Octa Core 16GB Android Tablet PC (PolaTab), mainly for another purpose, but decided to install Spotify Free, which I also have (problem free) on my other 2 devices. When it downloads, itonly seems to go to 88% and then go...

Casual Listener

I have recently purchased an Octa Core 16GB Android Tablet PC (PolaTab), mainly for another purpose, but decided to install Spotify Free, which I also have (problem free) on my other 2 devices. &nbs...

Daniel

Community Legend

898 Views

5 replies

0 likes

  • 898 Views
  • 5 replies
  • 0 likes

Spotify-Client independently deletes offline tracks...

Hello!I'm using spotify premium-account @ my android-device.After downloading a playlist I switch to offline-mode.At once after setting offline mode spotify starts to delete serveral downloaded tracks from my sd-card.Spotify never erases a complete p...

Regular

Hello! I'm using spotify premium-account @ my android-device. After downloading a playlist I switch to offline-mode. At once after setting offline mode spotify starts to delete serveral downloaded...

2U1C1D3

Regular

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes