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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376085 Views

541 replies

34 likes

Account
Free
  • 376085 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7552 Views

0 replies

7 likes

  • 7552 Views
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  • 7 likes

Download, Remove Download issues

First up: I've read plenty of threads about the 3,333 offline song limit on a device, 10,000 saved/my music limit etc. While I think these numbers are arbitrary and only hurts Spotify in its ability to fight off the likes of Apple Music and the rest,...

Regular

First up: I've read plenty of threads about the 3,333 offline song limit on a device, 10,000 saved/my music limit etc. While I think these numbers are arbitrary and only hurts Spotify in its ability ...

osornios

Spotify Star

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Some songs without equalizer

Hi, i have a problem with equalizer in some songs. These tunes are from once album, so it's not issue from mine Phone. When i am listening to "Ludzie Sztosy" by Dwa Sławy some songs are playing without equalizer. I will do a sample:First song - witho...

Regular

Hi, i have a problem with equalizer in some songs. These tunes are from once album, so it's not issue from mine Phone. When i am listening to "Ludzie Sztosy" by Dwa Sławy some songs are playing witho...

damiandoogoo

Regular

916 Views

5 replies

0 likes

Issue with eq
  • 916 Views
  • 5 replies
  • 0 likes

Downloaded Albums no longer appear in Downloads listing, but app still using 1.5 GB of data storage.

OK, so all the albums I downloaded to the phone for offline listening no longer appear in the listing when filtering albums for Downloads. When I open up Android settings and look, the Spotify app is still using 1.5 GB of disk storage. So the downloa...

Newbie

OK, so all the albums I downloaded to the phone for offline listening no longer appear in the listing when filtering albums for Downloads. When I open up Android settings and look, the Spotify app is...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
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"Play" function doesn't stay on after tap

I'm using version 5.5.0.562 beta, and whenever I tap on the play button, the song plays for half a second and then automatically pauses.I used the app an hour ago and everything was OK.After it started I removed the app and installed a newer version,...

Casual Listener

I'm using version 5.5.0.562 beta, and whenever I tap on the play button, the song plays for half a second and then automatically pauses. I used the app an hour ago and everything was OK. After ...

neitley

Casual Listener

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

My music keeps pausing after each song, when I'm not on the app

I already tried to reach install the appI have tried to change certain settingsNothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that even necessary. The issue has been happening for the past t...

Newbie

I already tried to reach install the app I have tried to change certain settings Nothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that ...

Joe

Community Legend

516 Views

1 replies

0 likes

pausing
problems
  • 516 Views
  • 1 replies
  • 0 likes

Spotify won't load offline songs

I bought a 16GB micro SD card just to download songs for my phone - which was getting too much load. During the tranfer from phone to SD, my card got corrupted and I had to format it. Since then I'm trying everything to download the songs to my SD ca...

Casual Listener

I bought a 16GB micro SD card just to download songs for my phone - which was getting too much load. During the tranfer from phone to SD, my card got corrupted and I had to format it.   Since ...

Bittencourt

Spotify Star

550 Views

3 replies

0 likes

  • 550 Views
  • 3 replies
  • 0 likes

Brauche Hilfe bei Spotify fürs Android

Ich habe seit neustem Probleme mit Spotify auf meinem Handy. Da ich Spotify Premium habe, habe ich meine Playlist heruntergeladen. und kann dann auch Offline hören doch wenn ich mein Handy komplett ausschalte und wieder anmache und Spotify öffne dann...

Newbie

Ich habe seit neustem Probleme mit Spotify auf meinem Handy. Da ich Spotify Premium habe, habe ich meine Playlist heruntergeladen. und kann dann auch Offline hören doch wenn ich mein Handy komplett a...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Spotify is extra slow, does not respond, undownloads playlists etc.

For a few weeks my spotify has become really bad. Normally when i left the house, i would just start up spotify and then shuffle one of my playlists. Nowadays this has turned into a struggle. Often when i start spotify, i need 3 to 5 minutes until i ...

Casual Listener

For a few weeks my spotify has become really bad. Normally when i left the house, i would just start up spotify and then shuffle one of my playlists. Nowadays this has turned into a struggle. Often w...

632 Views

0 replies

2 likes

  • 632 Views
  • 0 replies
  • 2 likes

Unsave From Android Notification Bug

The unsave button does not work in the Android Notification pane. You can tap the + symbol, which becomes a √, indicating the track has been saved to your music. Tapping the √ should remove the song, indicating the change by returning to a +, but it ...

Regular

The unsave button does not work in the Android Notification pane. You can tap the + symbol, which becomes a √, indicating the track has been saved to your music. Tapping the √ should remove the song,...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Can not get the 99cents 4 3 months

Can someone please help me I cannot get to the 99 Cent free for 3 months premium Spotify it is saying that I that I am ineligible for it now with Spotify email me a email saying that I could get it what is wrong can anybody help me thank you

Gig Goer

Can someone please help me I cannot get to the 99 Cent free for 3 months premium Spotify it is saying that I that I am ineligible for it now with Spotify email me a email saying that I could get it w...

richiebr88

Gig Goer

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

Solved!! Can not get the 99cents 4 3 months

Spotfire wrote me an email saying that I could get Spotify premium for $0.99 for 3 months what is wrong it is not working it says unfortunately I'm unavailable for that

Gig Goer

Spotfire wrote me an email saying that I could get Spotify premium for $0.99 for 3 months what is wrong it is not working it says unfortunately I'm unavailable for that

richiebr88

Gig Goer

1122 Views

5 replies

0 likes

  • 1122 Views
  • 5 replies
  • 0 likes

Navigate through Spotify with pad, joystick,...

Hello, I use a mini bluetooth gamepad attached to the steering wheel of my car to control some phone features while driving without having to use the touchscreen and thus avoiding paying too much attention to the phone.Navigating through Spotify list...

Casual Listener

Hello, I use a mini bluetooth gamepad attached to the steering wheel of my car to control some phone features while driving without having to use the touchscreen and thus avoiding paying too much att...

1100 Views

0 replies

1 likes

Android 5.0.1 pad navigation
  • 1100 Views
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  • 1 likes

You can see the lyrics on the cell as in the computer?

You can see the lyrics on the cell as in the computer? Becouse I want see the letters

Newbie

You can see the lyrics on the cell as in the computer? Becouse I want see the letters

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Pressing play on an Android Wear device resumes music on the phone, not on a Spotify Connect device

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an Android Wear device, such as a smartwatch. However, y...

Music Fan

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an An...

448 Views

0 replies

0 likes

android wear
  • 448 Views
  • 0 replies
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Allways Shuffle!

I´ve a problem on my Android divece.Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion.What kann i do? I have no Premium.

Newbie

I´ve a problem on my Android divece. Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion. What kann i do?   I have no Pr...

Joe

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Premium summer discount

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summer discount??

Casual Listener

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summe...

709 Views

0 replies

0 likes

Payment
Premium
summer
  • 709 Views
  • 0 replies
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Problem with my music

Good Morning! I have a very serious problem: I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

Newbie

Good Morning! I have a very serious problem:   I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Sound quality is distorted on bluetooth

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the problem. I understand that having a nexus phone and gett...

Music Fan

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the probl...

KyleJ

Newbie

6969 Views

3 replies

0 likes

  • 6969 Views
  • 3 replies
  • 0 likes

Spotify Connect Problem

Hello, I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I see second device which called XT-1040 but I have no idea ab...

Newbie

Hello,   I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I ...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify App verschwindet bei Android Handy

Hallo,ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem:Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden nicht mehr auf dem Home Screen, noch in der APP Liste des...

Casual Listener

Hallo, ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem: Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden ni...

Joe

Community Legend

1037 Views

5 replies

0 likes

  • 1037 Views
  • 5 replies
  • 0 likes