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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387970 Views

545 replies

34 likes

Account
Free
  • 387970 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8045 Views

0 replies

7 likes

  • 8045 Views
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  • 7 likes

Pressing play on an Android Wear device resumes music on the phone, not on a Spotify Connect device

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an Android Wear device, such as a smartwatch. However, y...

Music Fan

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an An...

459 Views

0 replies

0 likes

android wear
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Allways Shuffle!

I´ve a problem on my Android divece.Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion.What kann i do? I have no Premium.

Newbie

I´ve a problem on my Android divece. Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion. What kann i do?   I have no Pr...

Joe

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Premium summer discount

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summer discount??

Casual Listener

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summe...

723 Views

0 replies

0 likes

Payment
Premium
summer
  • 723 Views
  • 0 replies
  • 0 likes

Problem with my music

Good Morning! I have a very serious problem: I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

Newbie

Good Morning! I have a very serious problem:   I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

349 Views

0 replies

0 likes

  • 349 Views
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  • 0 likes

Solved!! Sound quality is distorted on bluetooth

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the problem. I understand that having a nexus phone and gett...

Music Fan

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the probl...

KyleJ

Newbie

7008 Views

3 replies

0 likes

  • 7008 Views
  • 3 replies
  • 0 likes

Spotify Connect Problem

Hello, I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I see second device which called XT-1040 but I have no idea ab...

Newbie

Hello,   I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I ...

387 Views

0 replies

0 likes

  • 387 Views
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Spotify App verschwindet bei Android Handy

Hallo,ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem:Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden nicht mehr auf dem Home Screen, noch in der APP Liste des...

Casual Listener

Hallo, ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem: Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden ni...

Joe

Community Legend

1082 Views

5 replies

0 likes

  • 1082 Views
  • 5 replies
  • 0 likes

Android & iOS: Doesn't play next song automatically

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This bug happens on Android and iOS. It is very annoying to p...

Roadie

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This ...

bakkerl

Regular

650 Views

1 replies

2 likes

  • 650 Views
  • 1 replies
  • 2 likes

Black screen after logging in

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The phone is a Samsung s5 , I have watched every YouTube c...

Newbie

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The pho...

Bittencourt

Spotify Star

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Reinstalled

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

Newbie

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

268 Views

0 replies

0 likes

  • 268 Views
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Copy songs from a playlist to my

Subject says it all. I want to copy all songs from a playlist and add it to my own

Newbie

Subject says it all. I want to copy all songs from a playlist and add it to my own

user-removed

Not applicable

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Spotify premium to family

Does someone knows to become my Spotify premium account to family? ...

Newbie

Does someone knows to become my Spotify premium account to family? ...

Dreadlord

Community Legend

692 Views

1 replies

0 likes

Spotify family
Spotify Premium
  • 692 Views
  • 1 replies
  • 0 likes

Solved!! I cant save on my external sd card

I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so??

Casual Listener

I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so...

Dreadlord

Community Legend

1071 Views

5 replies

0 likes

  • 1071 Views
  • 5 replies
  • 0 likes

Solved!! Download only over wifi

How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download arrow had turned to green (this means it's availab...

Casual Listener

How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download...

Ekrisztian

Casual Listener

58571 Views

4 replies

0 likes

  • 58571 Views
  • 4 replies
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Spotify Keeps Restarting my phone

Hi,Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart.I tried deleting the cache and that didnt work, i also uninstalled and did a fresh install that didnt work...

Casual Listener

Hi, Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart. I tried deleting the cache and that didnt work, i a...

vik-sun01

Regular

1359 Views

3 replies

0 likes

  • 1359 Views
  • 3 replies
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Premium not working on my cell!

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination?? I still can't do somethings that I thought was allowed when becoming an premium user.... Like being able to repeat songs, and playing the song...

Newbie

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination??  I still can't do somethings that I thought was allowed when becoming an premium user....

Bittencourt

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Can't register Spotify Premium

It always says please blahblah to our support team.I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

Newbie

It always says please blahblah to our support team. I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

319 Views

0 replies

0 likes

  • 319 Views
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Spotify Connect cannot find vizio tv app to control

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app. No devices are shown on android spotify connect. Is this possible? how do i get my tv connection selected? The tv is connected to home...

Newbie

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app.  No devices are shown on android spotify connect.  Is this possible?&nbsp...

kaijones

Newbie

9673 Views

8 replies

8 likes

  • 9673 Views
  • 8 replies
  • 8 likes

Leave beta

Hi I am looking for a way to leave the Android beta

Newbie

Hi I am looking for a way to leave the Android beta

705 Views

0 replies

1 likes

Beta
  • 705 Views
  • 0 replies
  • 1 likes

Logging in on another device

Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have tried getting an email sent from spotify to set a password to do this,...

Newbie

Hi there,   I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this?   I have t...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes