Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

  • 6852 Views
  • 0 replies
  • 7 likes

Oops something went wrong message

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting my phone and my phone data connection. What else c...

Newbie

When I try and search on the android spotify app I keep getting an "oops something went wrong, try again" message. Tried logging out and back in, uninstalling the app and re-installing it, restarting...

Nico

Community Legend

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes

0 songs.

This has probably been said before but the only ones I've seen haven't been so recent, so..I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists in my music are listed with 0 songs. I have tried turnin...

Visitor

This has probably been said before but the only ones I've seen haven't been so recent, so.. I'm having an issue with my Spotify where it will not let me search for an artist, and all the artists i...

Daniel

Community Legend

847 Views

2 replies

0 likes

artists
Search
  • 847 Views
  • 2 replies
  • 0 likes

I'm a premium member but my friends, who have free service, can listen to songs I can't

My friends don't pay for premium but they can listen to playlists and artists that don't even appear to me when I search. If I do find them, it just appears grey and it won't let me listen to it.I mostly use spotify on my android.Can someone tell me ...

Casual Listener

My friends don't pay for premium but they can listen to playlists and artists that don't even appear to me when I search. If I do find them, it just appears grey and it won't let me listen to it. I ...

kimizato27

Casual Listener

832 Views

4 replies

0 likes

  • 832 Views
  • 4 replies
  • 0 likes

Solved!! Do downloaded songs still use bandwith?

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've downloaded, nor do I want to put my phone on airplane...

Regular

If I want to listen to a song that I've downloaded, if I have internet access will it stream it or play the file off my phone? I dont want to use bandwith if I just want to listen to an album I've do...

Daniel

Community Legend

14814 Views

7 replies

1 likes

  • 14814 Views
  • 7 replies
  • 1 likes

Device not synchroning local Files

Before I read a few posts about the same problem but it just doesnt work. I have a Problem with the synchronization of my local music(Windows) to my Android device.I have tried it several times after deleting the app and all downloaded files on Andro...

Casual Listener

Before I read a few posts about the same problem but it just doesnt work.   I have a Problem with the synchronization of my local music(Windows) to my Android device. I have tried it several ...

scrptrx

Casual Listener

832 Views

8 replies

0 likes

  • 832 Views
  • 8 replies
  • 0 likes

Solved!! How do I browse "Shows"?

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I followed about 20 of them. When I open the "Shows"-f...

Music Fan

This is really confusing. I have only just found about the "Shows"-Feature about a week ago and when I opened it for the first time there was a list of different podcasts by different categories. I f...

JaywalkerHB

Music Fan

1172 Views

6 replies

0 likes

  • 1172 Views
  • 6 replies
  • 0 likes

Android premium issues

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a UK simcard. I have just paid for premium and so this...

Casual Listener

I am trying to download the spotify app on my Android phone and the google play store won't let me, saying it is "not available in this country" but I am in the UK and my phone is a UK phone with a U...

Daniel

Community Legend

451 Views

3 replies

0 likes

  • 451 Views
  • 3 replies
  • 0 likes

Solved!! Offline playlist

I pay Spotify Premium when I downloaded the app, I use for four months and create some playlist to listen offline, but now all my playlist and musics aren't playable offline, my premium count is over.. But, my musics aren't playable and I need pay ag...

Casual Listener

I pay Spotify Premium when I downloaded the app, I use for four months and create some playlist to listen offline, but now all my playlist and musics aren't playable offline, my premium count is over...

andrebuchalle

Casual Listener

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

"devices available" BUG

I found a bug! Device: Sony Xperia E4G When wifi is turned on, a "Chromecast" always appear in the "devices available" section. To exclude it isn't my neighbours Chromecast, I turned on wifi while taking a walk in the woods, and the "Chromecast" ghos...

Regular

I found a bug!   Device: Sony Xperia E4G   When wifi is turned on, a "Chromecast" always appear in the "devices available" section.   To exclude it isn't my neighbours Chromecast...

Daniel

Community Legend

1362 Views

11 replies

0 likes

  • 1362 Views
  • 11 replies
  • 0 likes

Not in my "country"

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, please help

Newbie

I tried to manually change my location in my spotify to the USA but it keeps putting I'm in Mexico, it's starting to get annoying saying that I am not in my country that's set up in my account, pleas...

Daniel

Community Legend

567 Views

1 replies

0 likes

Different country
  • 567 Views
  • 1 replies
  • 0 likes

Playlist gone

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start getting songs,not now can anyone help

Casual Listener

Went to play my song,no playlist to be found anywhere,logged in but there is no sign of them...They were not deleted so I don't know where they are..Used to turn on Spotify and there I could start ge...

Daniel

Community Legend

513 Views

5 replies

0 likes

  • 513 Views
  • 5 replies
  • 0 likes

Local Files

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslist on my phone, the problem is it won't let me play ...

Casual Listener

So I am trying to get my local files from my desktop to my android phone but nothing seems to be working. They are both connected on the same internet and everything and I see the song in my playslis...

Daniel

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Why is spotify starting up to homepage now instead of my libary?

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thing i need is more steps to get to my saved songs.

Visitor

When you open the app now the first screen you see is the homepage. It use to open to my libary. How do i fix this issue? I need it to open to my libary. I use spotify while driving and the last thin...

Daniel

Community Legend

365 Views

2 replies

1 likes

  • 365 Views
  • 2 replies
  • 1 likes

Spotify premium stops randomly

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skipping forward/backwards. This occurs with various pl...

Casual Listener

While listening to a playlist, Spotify stops playing the songs after 3-5 Songs. The time bar still runs but no sound is audible. Hitting the play button (pause/play) restarts the song as well as skip...

psychofergo

Newbie

694 Views

4 replies

0 likes

  • 694 Views
  • 4 replies
  • 0 likes

Solved!! Android 5.1.1 - How do you change the storage location?

Hello community, I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. After reinstalling the app it started to store the music on my ...

Casual Listener

Hello community,   I have used spotify premium for a half a year now. I tried to store my music onto my SDXC card. First the spotify app continued storing the music to my internal storage. Aft...

Huthman

Casual Listener

2046 Views

2 replies

0 likes

  • 2046 Views
  • 2 replies
  • 0 likes

Android Auto Voice search playlists?

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with Android Auto.

Roadie

Is there any way to use voice commands to bring up playlists in Android Auto? It works with the Amazon Echo, if I say "play playlist x on Spotify", but that functionality does not seem to work with A...

Daniel

Community Legend

927 Views

1 replies

0 likes

android auto
  • 927 Views
  • 1 replies
  • 0 likes

can play on computer but not on phone

Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??

Casual Listener

Hi. I'm from Taiwan, and for some reason spotify works on my computer but not on the app in my phone. I use a Samsung galaxy... what seems to be the problem and how can I fix it??

maggielin8

Casual Listener

1437 Views

2 replies

0 likes

  • 1437 Views
  • 2 replies
  • 0 likes

Offline songs won't play!!!

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but problems since I got it, and I live in a remote area ...

Casual Listener

Made my songs available offline, they're showing as downloaded but won't play or on the artists page it says "nothing to see" I've paid for this and it does it on a regular basis now!! Nothing but pr...

Daniel

Community Legend

640 Views

4 replies

1 likes

  • 640 Views
  • 4 replies
  • 1 likes

Solved!! Local Files No Longer Sync

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app. Steps to reproduce the issue:Made sure computer and phone are on same networkCreated new playlist from computer Spotify appAdded directory to Lo...

Music Fan

When adding local files to a playlist on my computer, I can no longer sync that music to the Android app.   Steps to reproduce the issue: Made sure computer and phone are on same network Cr...

Lazz0r

Music Fan

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Moved com.spotify.music storage cache folder to SD card, and now won't play offline songs

Hi, The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files whichwere in the com.spotify.music storage cache folder and moved these to my SD card. Spotify then would not find these file...

Newbie

Hi,   The spotify folder cache was taking up too much space on my phone, so through file explorer, I found the offending files which were in the com.spotify.music storage  cache fol...

Daniel

Community Legend

932 Views

1 replies

0 likes

  • 932 Views
  • 1 replies
  • 0 likes