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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843296 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843296 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14409 Views
  • 1 replies
  • 0 likes
  • 14409 Views
  • 1 replies
  • 0 likes

Payment shows as 36$ a month?!

http://imgur.com/aNJjKpXhttp://imgur.com/RY3HWWSI'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the people i know pays around 3.5 $Does spotify hates me? :'(

  • Casual Listener
  • http://imgur.com/aNJjKpX http://imgur.com/RY3HWWS I'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the p...
  • Daniel
  • Community Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • Wrong price
  • 316 Views
  • 3 replies
  • 0 likes

My app

When I click on the app it says Spotify has stopped then I can click report or ok. But it still won't run

  • Newbie
  • When I click on the app it says Spotify has stopped then I can click report or ok. But it still won't run
  • Daniel
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Spotify offline playlist using mobile data if app is set to "online"?

Hi!I'm planning to install a little bluetooth device in my car which let me stream music from Spotify etc. to my car radio. Now if I set the Spotify Android app to "Online-Mode" while playing a playlist which is saved on the device (for offline use),...

  • Regular
  • Hi! I'm planning to install a little bluetooth device in my car which let me stream music from Spotify etc. to my car radio. Now if I set the Spotify Android app to "Online-Mode" while playing a p...
  • jean3601
  • Community Legend
  • 420 Views
  • 9 replies
  • 0 likes
  • 420 Views
  • 9 replies
  • 0 likes

Spotify Skips or Pauses Music

Hello! I have recently just started having an issue with Spotify skipping during songs, pausing, or moving to the next song altogether. This issue is occuring on both my Android device and PlayStation 4. These problems do not exist on my desktop. I a...

  • Casual Listener
  • Hello!   I have recently just started having an issue with Spotify skipping during songs, pausing, or moving to the next song altogether. This issue is occuring on both my Android device ...
  • Bertutus
  • Casual Listener
  • 603 Views
  • 11 replies
  • 1 likes
  • 603 Views
  • 11 replies
  • 1 likes

Get back one song, removed by mistake.

How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.

  • Newbie
  • How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.
  • Daniel
  • Community Legend
  • 175 Views
  • 2 replies
  • 0 likes
  • 175 Views
  • 2 replies
  • 0 likes

Can't install spotify (android)

When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)

  • Newbie
  • When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)
  • Daniel
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Payment shows as 36$ a month?!

http://imgur.com/aNJjKpXhttp://imgur.com/RY3HWWSI'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the people i know pays around 3.5 $Does spotify hates me? :'(

  • Casual Listener
  • http://imgur.com/aNJjKpX http://imgur.com/RY3HWWS I'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the p...
  • Daniel
  • Community Legend
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Spotify Android Doesn't Connect to WiFi on Android

I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify does work on the phone over data. I haven't tested o...

  • Regular
  • I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify d...
  • jeeprace98
  • Regular
  • 484 Views
  • 5 replies
  • 0 likes
  • 484 Views
  • 5 replies
  • 0 likes

Offline Music deleted

Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, wherespotify is installed... how can it be?Ore the music has the green flash but when I get into the offline mode, i can´t hear anything.... ...

  • Newbie
  • Hi,   spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, where spotify is installed... how can it be? Ore the music has the green flash ...
  • Smr2976
  • Regular
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Playing multiple playlists

Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine. Does Spotify play the songs by alternating back and forth among the 3 playlists or does it play all 1 p...

  • Casual Listener
  • Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine.  Does Spotify play the songs by alternating bac...
  • Daniel
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Is there any app for running spotify premium offline music in Android Wear?

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running.Google music upload selected playlist to listen offline from the watch using my sport bluetooth buds. Is there anything similar for Spotify? Let...

  • Roadie
  • I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running. Google music upload selected playlist to listen offline from the watch using my sport bluet...
  • Daniel
  • Community Legend
  • 482 Views
  • 1 replies
  • 1 likes
  • android wear
  • 482 Views
  • 1 replies
  • 1 likes

Log in

I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf

  • Newbie
  • I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf
  • Nico
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

i cant redownload spotify

Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank you

  • Newbie
  • Hi i had some problems on My tablet (samsung galaxy 4tab) so i  did a reset But  Now i can t redownload spotify premium becouse  google play told me that is yet installed.  Thank ...
  • MichaelW
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Sound fluctuates

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

  • Casual Listener
  • Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.
  • ll_cool_dub
  • Casual Listener
  • 286 Views
  • 4 replies
  • 1 likes
  • 286 Views
  • 4 replies
  • 1 likes

I cannot control the music playback on the lock screen

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

  • Newbie
  • I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Solved!! Running feature is not available in app version 3

Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device".I just downloaded *.apk from you web-site and installed manually, but that'...

  • Casual Listener
  • Hi there,   Awesome application, even though there are 2 problems:   1. Cannot install apk from Google play. It says that "application is not compatible with your android device". I ju...
  • Tackeshy
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

Change of Facebook account login

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

  • Casual Listener
  • How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?
  • Daniel
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

My music were deleted

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

  • Newbie
  • I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?
  • Daniel
  • Community Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Premium

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

  • Visitor
  • I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.
  • user-removed
  • Not applicable
  • 335 Views
  • 6 replies
  • 0 likes
  • 335 Views
  • 6 replies
  • 0 likes

Solved!! Device Location

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually syncing their device. I am unable to do so, as I can...

  • Music Fan
  • Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually s...
  • Joaker74
  • Music Fan
  • 1299 Views
  • 2 replies
  • 0 likes
  • 1299 Views
  • 2 replies
  • 0 likes