Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375646 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This bug happens on Android and iOS. It is very annoying to p...
When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This ...
Regular
632 Views
1 replies
2 likes
Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The phone is a Samsung s5 , I have watched every YouTube c...
Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The pho...
Spotify Star
774 Views
1 replies
0 likes
I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?
I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?
253 Views
0 replies
0 likes
Subject says it all. I want to copy all songs from a playlist and add it to my own
Subject says it all. I want to copy all songs from a playlist and add it to my own
Not applicable
364 Views
1 replies
0 likes
Does someone knows to become my Spotify premium account to family? ...
Does someone knows to become my Spotify premium account to family? ...
Community Legend
682 Views
1 replies
0 likes
I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so??
I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so...
Community Legend
1045 Views
5 replies
0 likes
How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download arrow had turned to green (this means it's availab...
How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download...
Casual Listener
58460 Views
4 replies
0 likes
Hi,Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart.I tried deleting the cache and that didnt work, i also uninstalled and did a fresh install that didnt work...
Hi, Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart. I tried deleting the cache and that didnt work, i a...
Regular
1334 Views
3 replies
0 likes
I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination?? I still can't do somethings that I thought was allowed when becoming an premium user.... Like being able to repeat songs, and playing the song...
I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination?? I still can't do somethings that I thought was allowed when becoming an premium user....
Spotify Star
440 Views
1 replies
0 likes
It always says please blahblah to our support team.I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls
It always says please blahblah to our support team. I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls
313 Views
0 replies
0 likes
I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app. No devices are shown on android spotify connect. Is this possible? how do i get my tv connection selected? The tv is connected to home...
I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app. No devices are shown on android spotify connect. Is this possible? ...
Newbie
9573 Views
8 replies
8 likes
Hi I am looking for a way to leave the Android beta
Hi I am looking for a way to leave the Android beta
667 Views
0 replies
1 likes
Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have tried getting an email sent from spotify to set a password to do this,...
Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have t...
367 Views
0 replies
0 likes
Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!
Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!
265 Views
0 replies
0 likes
How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?
How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?
271 Views
0 replies
0 likes
Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!
Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!
Community Legend
486 Views
1 replies
0 likes
Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com
Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com
Newbie
557 Views
1 replies
0 likes
I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I've done the offline playlist troubleshooting but th...
I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I'...
Community Legend
399 Views
1 replies
0 likes
Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??
Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??
260 Views
0 replies
0 likes
I've read through pages upon pages of postings about this, but have yet to find a solution... I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted to listen to offline. It would either not download at all, or ...
I've read through pages upon pages of postings about this, but have yet to find a solution... I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted ...
Newbie
4124 Views
11 replies
5 likes
