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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32246 Views
  • 62 replies
  • 25 likes
  • 32246 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872524 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872524 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25168 Views
  • 3 replies
  • 0 likes
  • 25168 Views
  • 3 replies
  • 0 likes

Connect for my Android devices not working

I have a Android tablet running Android 5.1.1 on Spotify version 4.9.0.992.Connect stoped working for my wife about 3 weeks ago for her account. When I login on the same Anroid tablet with my accountI can use the connect feature but she cannot. I am ...

  • Newbie
  • I have a Android tablet  running Android 5.1.1 on Spotify version 4.9.0.992. Connect stoped working for my wife about 3 weeks ago for her account. When I login on the same Anroid tablet with my...
  • user-removed
  • Not applicable
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

No navigation-notifications while listening to music

Hello I found an anoying bug in Spotify.When Im listening to music and a notification is coming in, the volume of the music is lowered, but the notification is not played.This is really annoying when Im in the car and the navigation app (Sygic) is tr...

  • Casual Listener
  • Hello 🙂 I found an anoying bug in Spotify. When Im listening to music and a notification is coming in, the volume of the music is lowered, but the notification is not played. This is really a...
  • s_amu
  • Casual Listener
  • 617 Views
  • 3 replies
  • 0 likes
  • bug
  • 617 Views
  • 3 replies
  • 0 likes

samsung galaxy S6 edge+ - spotify crashes

Hi guys, I have Samsung galaxy S6 Edge+. Connected to LTE (or wireless) I start the app, choose playlist/or radio/ or song que, press play and close lid (samsung's original cear view cover, model: EF-ZG928), set side. no other application is running ...

  • Newbie
  • Hi guys, I have Samsung galaxy S6 Edge+. Connected to LTE (or wireless) I start the app, choose playlist/or radio/ or song que, press play and close lid (samsung's original cear view cover, model: EF...
  • Daniel
  • Community Legend
  • 1023 Views
  • 1 replies
  • 0 likes
  • Galaxy S6
    galaxy S6 edge plus
  • 1023 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist

I payed the premium account, but now How can I transfer the musics to my SD Card to listen after or listen on my Sony Xperia Z5? I have that option, like download the musics and save on SD Card memory? After the premium expired I will keep listen the...

  • Casual Listener
  • I payed the premium account, but now How can I transfer the musics to my SD Card to listen after or listen on my Sony Xperia Z5? I have that option, like download the musics and save on SD Card memor...
  • user-removed
  • Not applicable
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Menu button next to track SHOULD NOT START PLAYING IT

Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...

  • Roadie
  • Next to the track there is a little menu button with 3 vertical dots.   There are times I click very carefully on this but it still moves to start playing the track.   That button DOES ...
  • user-removed
  • Not applicable
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Low storage and unsupported files

Spotify is taking up way to much stoeage space on my phone. I have found a bunch of files have been saved to my phones internal storage but they are unsupported files and i have no clue what they are. If i delete them will it harm the app or remove a...

  • Newbie
  • Spotify is taking up way to much stoeage space on my phone. I have found a bunch of files have been saved to my phones internal storage but they are unsupported files and i have no clue what they are...
  • user-removed
  • Not applicable
  • 438 Views
  • 1 replies
  • 0 likes
  • storage space
  • 438 Views
  • 1 replies
  • 0 likes

[Android][Running] Running

I'm getting really irritated by the running of the songs. Every time I use the app and a song is playing, I go to another app or Google but then Spotify crashes and when I go back to it the song is all the way at the beginning. Please fix this proble...

  • Newbie
  • I'm getting really irritated by the running of the songs. Every time I use the app and a song is playing, I go to another app or Google but then Spotify crashes and when I go back to it the song is a...
  • user-removed
  • Not applicable
  • 356 Views
  • 1 replies
  • 0 likes
  • Android
    Running
  • 356 Views
  • 1 replies
  • 0 likes

Can't fast scroll down in playlist

Dear Spotify, I'm an Android app user. I'm pretty sure some other persons reported this issue as well, but as this is very frustrating i'd like to add my own post so it shows you that this issue matters a lot to your users (who pays for premium and g...

  • Newbie
  • Dear Spotify,   I'm an Android app user.   I'm pretty sure some other persons reported this issue as well, but as this is very frustrating i'd like to add my own post so it shows you th...
  • Alx
  • Regular
  • 2668 Views
  • 4 replies
  • 13 likes
  • 2668 Views
  • 4 replies
  • 13 likes

Local Files Playlists no longer working

I have looked through all similar threads and nothing has worked.Today, I woke up to Spotify having undownloaded every single one of my songs, including the ones I synced from my PC to my phone. Now, no matter what I try, I cannot sync songs from my ...

  • Casual Listener
  • I have looked through all similar threads and nothing has worked. Today, I woke up to Spotify having undownloaded every single one of my songs, including the ones I synced from my PC to my phone. ...
  • Bittencourt
  • Spotify Star
  • 362 Views
  • 5 replies
  • 0 likes
  • 362 Views
  • 5 replies
  • 0 likes

Solved!! New phone and all is lost.

I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a premium subscriber which I have been for quite som...

  • Casual Listener
  • I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a...
  • Daniel
  • Community Legend
  • 623 Views
  • 2 replies
  • 0 likes
  • new phone
  • 623 Views
  • 2 replies
  • 0 likes

Mobile App stops audio playback

When playing music from my android (Pantech P8010; Android v4.1.2), after every other song the music will stop playing. The track continues as if it is playing, but no sound comes out. Sometimes I can correct it by hitting pause & then play and it wi...

  • Music Fan
  • When playing music from my android (Pantech P8010; Android v4.1.2), after every other song the music will stop playing. The track continues as if it is playing, but no sound comes out. Sometimes I ca...
  • Daniel
  • Community Legend
  • 549 Views
  • 3 replies
  • 0 likes
  • Android 4.1.2
    Mobile Phone
  • 549 Views
  • 3 replies
  • 0 likes

Solved!! Can't acces on Playlist

Hey guys,Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them back?When i want to open the playlist spotify is saying:...

  • Casual Listener
  • Hey guys, Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them bac...
  • Konni_W
  • Casual Listener
  • 2433 Views
  • 3 replies
  • 0 likes
  • 2433 Views
  • 3 replies
  • 0 likes

Solved!! How to adjust kbps to 128

Some cellphone services doesn't charge for data on spotify but they restrict it to 128 kbps in quality. How can you tell on the app how many kbps the songs are played at? I use the normal quality right now to be safe but... am I?

  • Newbie
  • Some cellphone services doesn't charge for data on spotify but they restrict it to 128 kbps in quality. How can you tell on the app how many kbps the songs are played at? I use the normal quality rig...
  • Daniel
  • Community Legend
  • 2104 Views
  • 2 replies
  • 0 likes
  • 2104 Views
  • 2 replies
  • 0 likes

Spotify connect stops connection to samsung soundbar

I use Spotify on a Samsung Galaxy Note3 and connect it to a samsung soundbar HW H750. This works fine but after random time, the connection aborts (musik stops) and I have to choose the soundbar at the "available devices" screen again. Firmware of so...

  • Newbie
  • I use Spotify on a Samsung Galaxy Note3 and connect it to a samsung soundbar HW H750. This works fine but after random time, the connection aborts (musik stops) and I have to choose the soundbar at t...
  • Daniel
  • Community Legend
  • 1026 Views
  • 1 replies
  • 0 likes
  • 1026 Views
  • 1 replies
  • 0 likes

Problem trying to save my music into my sd

Hi all, I have a spotify premium account and when i try to use my sd storage to save the music of Spotify i have a notification :We couldnt move your data. There might be something wrong with your SD card. Check permissions and try again. I tried eve...

  • Regular
  • Hi all,   I have a spotify premium account and when i try to use my sd storage to save the music of Spotify i have a notification :We couldnt move your data. There might be something wrong wit...
  • fbonito
  • Regular
  • 3500 Views
  • 15 replies
  • 3 likes
  • 3500 Views
  • 15 replies
  • 3 likes

Playlist sorting smartphone app

Regarding the Android- AND iOS App and sorting playlists One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or oldest added songs at top in my playlist with 1600+ songs M...

  • Newbie
  • Regarding the Android- AND iOS App and sorting playlists   One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or...
  • rhoada35
  • Newbie
  • 381 Views
  • 1 replies
  • 1 likes
  • Android
    iOS
  • 381 Views
  • 1 replies
  • 1 likes

Xperia Z3 issues

Could anybody help me in trying to solve my Xperia Z3 issue?Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save songs and will continue to redownload them after reopenin...

  • Newbie
  • Could anybody help me in trying to solve my Xperia Z3 issue? Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save so...
  • Bwear
  • Casual Listener
  • 611 Views
  • 2 replies
  • 0 likes
  • Android
    Download error
    Playback problem
    Playlist problem
    SD-card
    Stuttering Playback
    Xperia
    Z3 running
  • 611 Views
  • 2 replies
  • 0 likes

Offline mode and songs stopping

Hello All, I have downloaded Spotify onto my computer and mobile.On my mobile (Galaxy s6) I can use everything OK, But when i want to play music it plays around 2 songs then stops and shuts the App down and i have to go into it again. If i sit there ...

  • Casual Listener
  • Hello All,   I have downloaded Spotify onto my computer and mobile. On my mobile (Galaxy s6) I can use everything OK, But when i want to play music it plays around 2 songs then stops and...
  • heidi_thomas93
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Solved!! Urbanears Plattan wireless android problems

Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality.However, I have one small problem. My problem is, when I try to use the headphones with spo...

  • Casual Listener
  • Dear spotify community,   I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality. However, I have one smal...
  • m0p13p
  • Casual Listener
  • 3988 Views
  • 4 replies
  • 0 likes
  • Android
    huawei
    Plattan
    Urbanears
  • 3988 Views
  • 4 replies
  • 0 likes

New Releases feature technical issue

Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I go to scroll down through the listing & selections ...

  • Roadie
  • Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I ...
  • Beltane575xx
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes