Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47990 Views
66 replies
25 likes

47990 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880484 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880484 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26944 Views
4 replies
0 likes

26944 Views
4 replies
0 likes

Cant pay from phone

I've gone to pay for my spotify account, I put 15 pounds on my phone to 'pay by phone' and it doesnt allow me to do it as its already registered. How can I disable the account it linked to or how can I switch my money to a different payment option to...

Hishaam26
Newbie
I've gone to pay for my spotify account, I put 15 pounds on my phone to 'pay by phone' and it doesnt allow me to do it as its already registered. How can I disable the account it linked to or how can...
2016-05-06 6:42:59 PM
2016-05-06 12:47:09 AM
Daniel
Community Legend
216 Views
1 replies
0 likes

216 Views
1 replies
0 likes

BB10 - Spotify - download files both on internal memory & external micro-sd card?

I am using Z30 using OS 10.3.2.2474.I downloaded Spotify from Amazon, have a Premium account and able to download music for off-line listening. However, instead of just downloading the files to the external micro SD card, it is also saving files to t...

taiarth
Newbie
I am using Z30 using OS 10.3.2.2474. I downloaded Spotify from Amazon, have a Premium account and able to download music for off-line listening. However, instead of just downloading the files to t...
2016-05-06 10:17:04 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

note 5 "this song is not available"

This problem is driving me crazy. Any help would be much appreciated. Spotify works fine on my computer and has always worked on my other mobile devices. I have a Premium subscription, and records of the money being taken out of my account consistent...

mafodor
Casual Listener
This problem is driving me crazy. Any help would be much appreciated. Spotify works fine on my computer and has always worked on my other mobile devices. I have a Premium subscri...
2016-05-06 8:21:29 PM
2016-05-06 8:24:54 PM
mafodor
Casual Listener
218 Views
1 replies
0 likes

218 Views
1 replies
0 likes

Device storage to SD card

Hi, I'm currently using a Samsung Galaxy S7 with a 16GB memory card in it. There's still about 9GB left in it, so I changes the storage settings. I waited for it to load. Afterwhich it prompted me with something like, my files can't be transferred as...

denisecampos
Music Fan
Hi, I'm currently using a Samsung Galaxy S7 with a 16GB memory card in it. There's still about 9GB left in it, so I changes the storage settings. I waited for it to load. Afterwhich it prompted me wi...
2016-05-06 5:41:26 PM
2016-05-06 6:05:23 PM
Daniel
Community Legend
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Spotify UI

I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS! Some of the things that really tick me off is 1) The "Shuffle Play" plays many of the same songs over and over, and some songs never! I know this is a long stand...

goldhealer
Casual Listener
I love Spotify for its content, but the user interfaces on all paltforms flat out SUCKS! Some of the things that really tick me off is 1) The "Shuffle Play" plays many of the s...
2016-05-06 5:48:21 PM
173 Views
0 replies
0 likes

173 Views
0 replies
0 likes

Mini connected and Huawei P9

Hi, I bought the new Huawei P9 and I own a BMW-Mini.Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard.All the APPS run well with the exception of SPOTIFY.It's listed on the APPS IN VEHICLE ( in the t...

glbatista
Newbie
Hi, I bought the new Huawei P9 and I own a BMW-Mini. Mini has a APP called MINI CONNECTED here we can run APPS and controll them on the vehicle dashboard. All the APPS run well with the ex...
2016-05-06 1:35:59 PM
763 Views
0 replies
0 likes

763 Views
0 replies
0 likes

volume problem

Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with cable.. On bluetooth or speaker don't have problems..

l3runo
Regular
Hi, i use my phone with a aux cord to connect to the radio on car, but i cannot have the sound level on max i have to backup 2 points because it will stop playing the music, it only does that with ca...
2016-05-06 7:33:39 AM
2016-05-06 12:38:00 PM
Daniel
Community Legend
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Music stops playing after a few songs are played

My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop playing music after a little while or about what I ...

Juliel25
Newbie
My Radio staion for lets say "Jowell and Randy" will play about 15,20 songs, then the station will stop playing music. I have closed the app, opened up again changed stations and still it would stop ...
2016-05-05 7:11:53 PM
2016-05-06 12:33:23 PM
Daniel
Community Legend
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Some songs won't start or play at all

Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownloading and redownloading the song, etc. Nothing. Th...

bigbangpegasis1
Regular
Hello. I've had this problem for a while now. With a few songs that I have downloaded, they just won't start, and if i skip ahead they won't play. I've tried reinstalling, logging in and out, undownl...
2016-05-04 4:34:53 AM
2016-05-06 12:20:42 PM
Daniel
Community Legend
2192 Views
9 replies
0 likes

2192 Views
9 replies
0 likes

No se muestra titulo y autor coche

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4.4. Gracias.

pandoro
Casual Listener
No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4....
2016-05-06 9:06:59 AM
503 Views
0 replies
1 likes

503 Views
0 replies
1 likes

Offliine musics Android

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappear from my cell . Already desistalei the program , I...

rpsj1573
Newbie
Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappea...
2016-05-05 6:56:39 PM
170 Views
0 replies
0 likes

170 Views
0 replies
0 likes

Lost all info

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

Luis1479
Newbie
I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.
2016-05-05 12:48:18 PM
2016-05-05 2:59:38 PM
Daniel
Community Legend
203 Views
1 replies
0 likes

203 Views
1 replies
0 likes

Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

nicezalo
Newbie
Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...
2016-05-05 1:03:35 PM
249 Views
0 replies
0 likes
Android
queue

249 Views
0 replies
0 likes

Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

juliane-korte
Casual Listener
Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?
2016-05-05 10:42:56 AM
2016-05-05 12:13:20 PM
Daniel
Community Legend
659 Views
3 replies
0 likes

659 Views
3 replies
0 likes

Canciones mal sugeridas

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana...jvarmero@yahoo. es

jvarmero
Casual Listener
Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana... jvarmero@yahoo. es
2016-05-05 10:53:27 AM
557 Views
0 replies
1 likes

557 Views
0 replies
1 likes

Spotify BMW

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop.But now I cant switch songs using the control on the steering wheel. I...

F30bmw
Newbie
I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop. But now I cant ...
2016-05-05 9:32:30 AM
2016-05-05 10:33:41 AM
Daniel
Community Legend
1371 Views
1 replies
0 likes

1371 Views
1 replies
0 likes

dispositivo no compatible

I have a premium account, and i need to install in a LGG4 but is not compatible.I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

vernonvilaboa
Newbie
I have a premium account, and i need to install in a LGG4 but is not compatible. I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.
2016-05-05 4:03:28 AM
2016-05-05 7:05:00 AM
Daniel
Community Legend
487 Views
2 replies
0 likes
LG G4
Not Available
not compatible

487 Views
2 replies
0 likes

Spotify deleted all my playlists

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

Ubong15
Newbie
Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)
2016-05-04 12:55:35 AM
2016-05-05 6:57:34 AM
Daniel
Community Legend
353 Views
2 replies
0 likes

353 Views
2 replies
0 likes

changed mobile

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

juliane-korte
Casual Listener
After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying aga...
2016-05-04 11:05:19 PM
2016-05-04 11:39:05 PM
osornios
Spotify Star
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Volume

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

preciouslee1615
Newbie
My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!
2016-05-04 6:02:24 PM
2016-05-04 10:17:25 PM
Daniel
Community Legend
326 Views
2 replies
0 likes

326 Views
2 replies
0 likes

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