Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375831 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...
Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...
Community Legend
324 Views
1 replies
0 likes
in android auto, when I select a playlist, I can't go to the last track of the playlist - the last track button has been replaced by the shuffle button???
in android auto, when I select a playlist, I can't go to the last track of the playlist - the last track button has been replaced by the shuffle button???
338 Views
0 replies
0 likes
Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...
Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...
449 Views
0 replies
0 likes
Casual Listener
1479 Views
2 replies
1 likes
Upgraded my phone and lost premium and playlist need help recovering and NOT getting it!!
Upgraded my phone and lost premium and playlist need help recovering and NOT getting it!!
Community Legend
389 Views
1 replies
0 likes
Ok..... so I just signed up for family premium and my wife and kids have their own accounts now. We've been members of Spotify pretty much since the beginning and have always shared the same account on Spotify premium. Is there a way to transfer ever...
Ok..... so I just signed up for family premium and my wife and kids have their own accounts now. We've been members of Spotify pretty much since the beginning and have always shared the same account ...
Not applicable
420 Views
1 replies
0 likes
So I opened up the Android phone app and I was immediately brought to the screen that appears to play a video to skip ads. However, when I pressed play, it brought me to an pop-up for premium. When I denied the pop-up, it brought me to my playlist, b...
So I opened up the Android phone app and I was immediately brought to the screen that appears to play a video to skip ads. However, when I pressed play, it brought me to an pop-up for premium. When I...
Spotify Star
816 Views
1 replies
0 likes
I just got a new phone, Samsung Galaxy s5.. i installed the app and whenever I'm listening to a song and switch to another app, it just stops playing. Then I go into the app and if it play the song it starts from the beginning.. help! I can't listen ...
I just got a new phone, Samsung Galaxy s5.. i installed the app and whenever I'm listening to a song and switch to another app, it just stops playing. Then I go into the app and if it play the ...
Community Legend
324 Views
1 replies
0 likes
Hi, I`m a Spotify Premium User on a Samsung running Android 4.2.2 and downloaded the latest Spotify App (Version 5.4.0.858). Though being logged in, I can`t see the "podcasts and videos" category when clicking on "browse". Is this a known problem? Ca...
Hi, I`m a Spotify Premium User on a Samsung running Android 4.2.2 and downloaded the latest Spotify App (Version 5.4.0.858). Though being logged in, I can`t see the "podcasts and vi...
367 Views
0 replies
2 likes
Im trying to cancel my subscription and it asks me to sign in with fb to continue but then it tells me something has gone wrong so i cant ever cancel it! Someone please help!
Im trying to cancel my subscription and it asks me to sign in with fb to continue but then it tells me something has gone wrong so i cant ever cancel it! Someone please help!
231 Views
0 replies
0 likes
Premium subscription expired. Now no songs play. The very few that do, take 3 - 4 minutes to load, and then stop playing for a minute or two every 15 - 30 seconds. Spotify is actually a pretty terrible service. Not to mention their caching is pretty ...
Premium subscription expired. Now no songs play. The very few that do, take 3 - 4 minutes to load, and then stop playing for a minute or two every 15 - 30 seconds. Spotify is a...
Casual Listener
11866 Views
20 replies
12 likes
Hey everybody, since I use the Spotify app, the equalizer of it works just fine on normal songs (the ones which are from spotify itself). Whenever I play synced music from my computer (added from the local files to the playlist and downloaded with Sp...
Hey everybody, since I use the Spotify app, the equalizer of it works just fine on normal songs (the ones which are from spotify itself). Whenever I play synced music from my computer (added...
Casual Listener
1858 Views
4 replies
0 likes
Just got a LG V10, and can't get spotify to download, any suggestions.
Just got a LG V10, and can't get spotify to download, any suggestions.
224 Views
0 replies
0 likes
Hello guys, so i have the problem that i can't listen to any of my locally saved songs on my Sony Z3 Compact.I synchronize the folder with the music tracks on my desktop computer and then add them to a playlist.On my phone i make sure the Playlist is...
Hello guys, so i have the problem that i can't listen to any of my locally saved songs on my Sony Z3 Compact. I synchronize the folder with the music tracks on my desktop computer and then ...
213 Views
0 replies
0 likes
The message "no storage space found" appear when I run the Spotify app but it never open ... ??? FYI: I have a Sony Z3... Help!!! Thx !
The message "no storage space found" appear when I run the Spotify app but it never open ... ??? FYI: I have a Sony Z3... Help!!! Thx !
Casual Listener
393 Views
2 replies
0 likes
Trying to post profile picture will not let me trying tout connect to fb will not let me and I all ready checked this app isn't on fb but it's saying it is can anyone help please?????????
Trying to post profile picture will not let me trying tout connect to fb will not let me and I all ready checked this app isn't on fb but it's saying it is can anyone help please?????????
203 Views
0 replies
0 likes
I have been having this issue for well over a month now. Songs which I have saved for offline play (Artists, Albums, Playlists) will play the first 4-7 seconds and then stop playing. Also, if I get a song to play it will play until 1 second is left i...
I have been having this issue for well over a month now. Songs which I have saved for offline play (Artists, Albums, Playlists) will play the first 4-7 seconds and then stop playing. Also, if I get a...
Casual Listener
572 Views
3 replies
0 likes
I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the "Getting your selection..." message. I tested Google Play and it is...
I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02 When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the "Getti...
Newbie
1304 Views
4 replies
0 likes
I made a playlist with 10 songs and after the first one it selects a song I never had. Says playing suggested song, how do I stop this. It won't play my playlist it just progresses into garbage.
I made a playlist with 10 songs and after the first one it selects a song I never had. Says playing suggested song, how do I stop this. It won't play my playlist it just progresses into garbage.
Community Legend
1552 Views
4 replies
0 likes
Hey,So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says my songs aren't saved offline. When I check my sd I can...
Hey, So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says ...
Newbie
802 Views
2 replies
0 likes
