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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118665 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239279 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239279 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600131 Views

79 replies

3 likes

  • 600131 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492679 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Doesn't work back button in the widget 4x1

When I am using Spotify I can use the widget for pause, play and skip, but the back button does nothing. Spotify version: 5.5.0.653Android version 5.1 Regards,Cristián.

Music Fan

When I am using Spotify I can use the widget for pause, play and skip, but the back button does nothing.   Spotify version: 5.5.0.653 Android version 5.1   Regards, Cristián.

369 Views

0 replies

0 likes

  • 369 Views
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Spotify account linked to a false Facebook account

Hello everybody,my Spotify account has been linked to a false Facebook account.How can I change my profile again? thank you

Casual Listener

Hello everybody, my Spotify account has been linked to a false Facebook account. How can I change my profile again?     thank you

Astame

Community Legend

595 Views

5 replies

0 likes

  • 595 Views
  • 5 replies
  • 0 likes

Deletion

How do you delete individual songs or albums from the android device without deleting everything

Casual Listener

How do you delete individual songs or albums from the android device without deleting everything

user-removed

Not applicable

508 Views

3 replies

0 likes

  • 508 Views
  • 3 replies
  • 0 likes

Carga de canciones al iniciar la app y reproducir

Cada vez que abro la app y reproduzco mis canciones, ésta empieza a cargarlas. Esto es molesto, ya que, demora entre 5 a 10 min. y la appa se queda pegada, ademas de no poder reproducir. Tengo un S5 con Android 6.

Casual Listener

Cada vez que abro la app y reproduzco mis canciones, ésta empieza a cargarlas. Esto es molesto, ya que, demora entre 5 a 10 min. y la appa se queda pegada, ademas de no poder reproducir.   Ten...

SOAP_VA

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Duplicating files

Now is the second time that this error appears. When I restart my cellphone Spotify asks for the password. When I gives it, the app starts to download my musics all over again. And it doesn't erase the old files. So my library gets duplicated and I c...

Newbie

Now is the second time that this error appears. When I restart my cellphone Spotify asks for the password. When I gives it, the app starts to download my musics all over again. And it doesn't erase t...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Spotify on my Android: Search - nothing happens. Why?

Spotify on my Android: Whenever I try to find an album, artist or song through the regular "Search" option nothing happens. Spotify just "tries" for like one minute (the circular indicator indicating it is doing something...) and then I get the messa...

Newbie

Spotify on my Android: Whenever I try to find an album, artist or song through the regular "Search" option nothing happens. Spotify just "tries" for like one minute (the circular indicator indicating...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

How to set up a place to store offline music (SD card, not internal memory)

Once again, Spotify decided to REMOVE all stored (offline) music, why? When i pressed 'download' on a playlist, Spotify in his 'very smart' way, decided that Internal memory is the best place (only 500MB free space), not a SD card (only 29GB free spa...

Music Fan

Once again, Spotify decided to REMOVE all stored (offline) music, why?   When i pressed 'download' on a playlist, Spotify in his 'very smart' way, decided that Internal memory is the best plac...

363 Views

0 replies

0 likes

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  • 0 likes

Solved!! Since lollipop no multitasking / running in background possible anymore

Yeah, title says all. When I minimize Spotify or switch to any other app the playback stops. Funny fact :it doesn't stop immediately but usually after 1-10 seconds. When switching back to Spotify the song has to be started all over again. Nexus 5 Bui...

Casual Listener

Yeah, title says all. When I minimize Spotify or switch to any other app the playback stops. Funny fact :it doesn't stop immediately but usually after 1-10 seconds. When switching back to Spotify the...

gr4vedigger

Newbie

1506 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Help me please...

Spotify in our practice, never vouche even though I got a Premium Account to a friend today, and at the same time, I made payment to My Account. If a problem is encountered and this problem also and I use my campaign 0,99 £ I can't have Spotify premi...

Newbie

Spotify in our practice, never vouche even though I got a Premium Account to a friend today, and at the same time, I made payment to My Account. If a problem is encountered and this problem also and ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Cant Play my PC local files on my Android phone.

Ok so I have downloaded an album onto my desktop, then added the album to my libary by adding the file location as a source. I am now able to play the album on my desktop pc. I then moved the songs into a playlist. The songs in the album are mp3 form...

Casual Listener

Ok so I have downloaded an album onto my desktop, then added the album to my libary by adding the file location as a source. I am now able to play the album on my desktop pc. I then moved the so...

jonsmith98479

Casual Listener

1229 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Improving audio quality on Ford AppLink and Sync3

Hi all, hope you can help. I know that the extreme audio quality setting for locally stored music sounds pretty darned good. But when I play Spotify through Ford Sync 3 using AppLink, it sounds poor. I chalk this up to Bluetooth -- does anyone know o...

Visitor

Hi all, hope you can help.   I know that the extreme audio quality setting for locally stored music sounds pretty darned good. But when I play Spotify through Ford Sync 3 using AppLink, it sou...

jnardiello

Newbie

1261 Views

1 replies

1 likes

  • 1261 Views
  • 1 replies
  • 1 likes

Unable to set a password

Hello!My account is registered with facebook and now, when I'm trying to set a password, I get an error which says "There was a problem setting your password"Any solutions? I checked some but none of them worked

Newbie

Hello! My account is registered with facebook and now, when I'm trying to set a password, I get an error which says "There was a problem setting your password" Any solutions? I checked some but non...

Astame

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Can't log in help!!!

Hey guys I can't seem to log on using my fb I don't want to have to sign up again as I'm on premium and don't want to loose my songs can someone help me

Visitor

Hey guys I can't seem to log on using my fb I don't want to have to sign up again as I'm on premium and don't want to loose my songs can someone help me

Astame

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Android Spotify unusable with Ford Sync

I've read the other threads. I am not going to revert my version of spotify and I am not going to root my device to disable some permission which would prevent my spotify from becoming a solid image background. for those not aware if you have a newer...

Newbie

I've read the other threads. I am not going to revert my version of spotify and I am not going to root my device to disable some permission which would prevent my spotify from becoming a solid image ...

471 Views

0 replies

2 likes

  • 471 Views
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  • 2 likes

How come the same music is not available for all spotify premium accounts?

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have an answer, thanks!

Casual Listener

I have a situation on my spotify account not all albums from AFI and breaking Benjamin are available yet my friends and family does have those albums available, what's going on? I hope you guys have ...

Whenindoubt

Casual Listener

528 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Pago o premiun mas nunca consegui usar

Comprei o premiun mais não consigo usar, já fiz de tudo que fala no suporte mais não adianta, me ajudem

Visitor

Comprei o premiun mais não consigo usar, já fiz de tudo que fala no suporte mais não adianta, me ajudem

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Solved!! SpotifyConnect - does not play anymore

Scenario: SpotifyConnect icon: active (gray) Speaker devices: Visible Click to the device name, to select the speaker. Some seconds in which the icon become green (without sound), then return gray. With two different speaker (A1 / A4 Pioneer with the...

Roadie

Scenario: SpotifyConnect icon: active (gray) Speaker devices: Visible Click to the device name, to select the speaker. Some seconds in which the icon become green (without sound), then re...

dody7141

Newbie

4931 Views

28 replies

0 likes

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  • 28 replies
  • 0 likes

deactivate radom playlist

Hi everyone,i use spotify premium and i do not know how to launch a playlistwithout "random option".When i start a playlist from my galaxy s7 i have a big green botton "radom play". i would just like to lauch the playlist without mixing the songs. Ju...

Newbie

Hi everyone, i use spotify premium and i do not know how to launch a playlistwithout "random option". When i start a playlist from my galaxy s7 i have a big green botton "radom play". i would just ...

Astame

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

New Device/Wiped Device? Download All... WHY NOT SPOTIFY? -_-

So, I looked it up, and I see that if your artists/albums/playlists are saved on your account then you'll have them on the new account. Well that's great, but my family shares the one account, and I don't want to listen to all of their stuff when I g...

Casual Listener

 So, I looked it up, and I see that if your artists/albums/playlists are saved on your account then you'll have them on the new account. Well that's great, but my family shares the one account, ...

Edues

Casual Listener

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes