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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397044 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8491 Views

0 replies

7 likes

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Facebook

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

Newbie

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

291 Views

0 replies

0 likes

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Download ALL???

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

Newbie

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

Joe

Community Legend

512 Views

1 replies

0 likes

download playlist
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Can't Purchase the Spotify Premium

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

Newbie

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

Hugodpr99

Newbie

589 Views

1 replies

0 likes

need help
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Downloaded playlists keep being deleted

I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I've done the offline playlist troubleshooting but th...

Newbie

I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I'...

Joe

Community Legend

431 Views

1 replies

0 likes

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Pago en oxxo

Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??

Newbie

Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??

279 Views

0 replies

0 likes

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Can't Download Playlists For Offline Use

I've read through pages upon pages of postings about this, but have yet to find a solution... I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted to listen to offline. It would either not download at all, or ...

Casual Listener

I've read through pages upon pages of postings about this, but have yet to find a solution...   I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted ...

danydan12

Newbie

4280 Views

11 replies

5 likes

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Downloading over cellular doesn't work but apparently it's my only option.

Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...

Casual Listener

Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...

Joe

Community Legend

339 Views

1 replies

0 likes

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android auto can't scroll backwards

in android auto, when I select a playlist, I can't go to the last track of the playlist - the last track button has been replaced by the shuffle button???

Newbie

in android auto, when I select a playlist, I can't go to the last track of the playlist - the last track button has been replaced by the shuffle button???

352 Views

0 replies

0 likes

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Downloading over cellular doesn't work but apparently it's my only option.

Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...

Casual Listener

Spotify is telling me to go to settings to download the Playlist over cellular. So I flip that on and it still tells me the same thing...

460 Views

0 replies

0 likes

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premium and playlist gone!

Upgraded my phone and lost premium and playlist need help recovering and NOT getting it!!

Visitor

Upgraded my phone and lost premium and playlist need help recovering and NOT getting it!!

Joe

Community Legend

406 Views

1 replies

0 likes

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Playlists

Ok..... so I just signed up for family premium and my wife and kids have their own accounts now. We've been members of Spotify pretty much since the beginning and have always shared the same account on Spotify premium. Is there a way to transfer ever...

Casual Listener

Ok..... so I just signed up for family premium and my wife and kids have their own accounts now. We've been members of Spotify pretty much since the beginning and have always shared the same account ...

user-removed

Not applicable

504 Views

1 replies

0 likes

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Solved!! Android app won't leave ad

So I opened up the Android phone app and I was immediately brought to the screen that appears to play a video to skip ads. However, when I pressed play, it brought me to an pop-up for premium. When I denied the pop-up, it brought me to my playlist, b...

Visitor

So I opened up the Android phone app and I was immediately brought to the screen that appears to play a video to skip ads. However, when I pressed play, it brought me to an pop-up for premium. When I...

Bittencourt

Spotify Star

840 Views

1 replies

0 likes

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App randomly stops in the middle of a song

I just got a new phone, Samsung Galaxy s5.. i installed the app and whenever I'm listening to a song and switch to another app, it just stops playing. Then I go into the app and if it play the song it starts from the beginning.. help! I can't listen ...

Music Fan

I just got a new phone, Samsung Galaxy s5.. i installed the app and whenever I'm listening to a song and switch to another app, it just stops playing.  Then I go into the app and if it play the ...

Joe

Community Legend

340 Views

1 replies

0 likes

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  • 1 replies
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"Podcasts and Videos" category missing using latest Spotify App

Hi, I`m a Spotify Premium User on a Samsung running Android 4.2.2 and downloaded the latest Spotify App (Version 5.4.0.858). Though being logged in, I can`t see the "podcasts and videos" category when clicking on "browse". Is this a known problem? Ca...

Newbie

Hi,   I`m a Spotify Premium User on a Samsung running Android 4.2.2 and downloaded the latest Spotify App (Version 5.4.0.858).   Though being logged in, I can`t see the "podcasts and vi...

389 Views

0 replies

2 likes

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Cancelling subscription

Im trying to cancel my subscription and it asks me to sign in with fb to continue but then it tells me something has gone wrong so i cant ever cancel it! Someone please help!

Newbie

Im trying to cancel my subscription and it asks me to sign in with fb to continue but then it tells me something has gone wrong so i cant ever cancel it! Someone please help!

244 Views

0 replies

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Spotify sucks pretty bad

Premium subscription expired. Now no songs play. The very few that do, take 3 - 4 minutes to load, and then stop playing for a minute or two every 15 - 30 seconds. Spotify is actually a pretty terrible service. Not to mention their caching is pretty ...

Regular

Premium subscription expired.  Now no songs play.  The very few that do, take 3 - 4 minutes to load, and then stop playing for a minute or two every 15 - 30 seconds.   Spotify is a...

WoofBull

Casual Listener

12128 Views

20 replies

12 likes

Social & Random
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Solved!! No Equalizer for local files from computer

Hey everybody, since I use the Spotify app, the equalizer of it works just fine on normal songs (the ones which are from spotify itself). Whenever I play synced music from my computer (added from the local files to the playlist and downloaded with Sp...

Casual Listener

Hey everybody,   since I use the Spotify app, the equalizer of it works just fine on normal songs (the ones which are from spotify itself). Whenever I play synced music from my computer (added...

kevinfalcon

Casual Listener

1922 Views

4 replies

0 likes

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Downloading

Just got a LG V10, and can't get spotify to download, any suggestions.

Newbie

Just got a LG V10, and can't get spotify to download, any suggestions.

242 Views

0 replies

0 likes

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Locally saved files won't play on smartphone

Hello guys, so i have the problem that i can't listen to any of my locally saved songs on my Sony Z3 Compact.I synchronize the folder with the music tracks on my desktop computer and then add them to a playlist.On my phone i make sure the Playlist is...

Newbie

Hello guys,   so i have the problem that i can't listen to any of my locally saved songs on my Sony Z3 Compact. I synchronize the folder with the music tracks on my desktop computer and then ...

231 Views

0 replies

0 likes

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