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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375288 Views

541 replies

34 likes

Account
Free
  • 375288 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7518 Views

0 replies

7 likes

  • 7518 Views
  • 0 replies
  • 7 likes

Keep having to sign in and loose offline songs

Hey,So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says my songs aren't saved offline. When I check my sd I can...

Casual Listener

Hey, So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says ...

Sebi88

Newbie

802 Views

2 replies

0 likes

Android
motox
  • 802 Views
  • 2 replies
  • 0 likes

Cancel old account

Hey, i created a new account currently and wanted to connect the app to my facebook. Well... i can't. It says that my facebook account is already connected to another spotify account. I would cancle the old account myself problem is, that i don't hav...

Newbie

Hey, i created a new account currently and wanted to connect the app to my facebook. Well... i can't.  It says that my facebook account is already connected to another spotify account. I would ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

option button too small. keeps selecting and playing song iso menu.

Please make the 3 dots button next to the song bigger or different.It is practically impossible to try and hit that button without occasionally, in the middle of a song, have the song you want to add to the playlist play immediately. This is so frkn ...

Newbie

Please make the 3 dots button next to the song bigger or different. It is practically impossible to try and hit that button without occasionally, in the middle of a song, have the song you want to a...

412 Views

0 replies

0 likes

interaction problems
  • 412 Views
  • 0 replies
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Solved!! El cuarteto de nos-Raro

Buenas, queria saber porque el album Raro del cuarteto de nos no aparece, Si lo busco por internet me redirecciona a el album pero no me deja reproducir las canciones, Solucion porfavor.

Newbie

Buenas, queria saber porque el album Raro del cuarteto de nos no aparece, Si lo busco por internet me redirecciona a el album pero no me deja reproducir las canciones, Solucion porfavor.

ParanoidARG

Music Fan

1552 Views

3 replies

0 likes

  • 1552 Views
  • 3 replies
  • 0 likes

Huawei devices - impossible control music via Bluetooth

I'm using Spotify on a huawei Ascend G7 and I can't control the play/pause, next and prevent functions with any Bluetooth device, even if the app is playing music.Is there a way to g

Newbie

I'm using Spotify on a huawei Ascend G7 and I can't control the play/pause, next and prevent functions with any Bluetooth device, even if the app is playing music. Is there a way to g

1064 Views

0 replies

0 likes

Bluetooth problems
emui
huawei
Play Button
  • 1064 Views
  • 0 replies
  • 0 likes

Overnight metallic sound

On a Z5, premium user.Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Helium and slowish? Dunno how else to describe it.Plays fine...

Casual Listener

On a Z5, premium user. Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Heliu...

osornios

Spotify Star

1291 Views

3 replies

0 likes

andriod
distorted sound Sony Xperia Z5
distortion
quality
sound
Sound Quality
  • 1291 Views
  • 3 replies
  • 0 likes

[Android Wear] Please add an "+" to the Android Wear GUI

Dear Spotify support team, please add a "+" button to the Android Wear GUI.Android Wear is super useful when jogging and my phone is stored in a belt or jacket somewhere. I fully control Spotify from my Wear watch. I often listen to new music and rea...

Newbie

Dear Spotify support team,   please add a "+" button to the Android Wear GUI. Android Wear is super useful when jogging and my phone is stored in a belt or jacket somewhere. I fully control S...

554 Views

0 replies

2 likes

wear
  • 554 Views
  • 0 replies
  • 2 likes

Android version compared to IOS

Hey!I've wondered why or when the android software will be the same or more similar to the ios software for Spotify. The ios version is packed with cool features that we on Android doesn't have the ability to get!Why doesn't we get it or when will th...

Regular

Hey! I've wondered why or when the android software will be the same or more similar to the ios software for Spotify. The ios version is packed with cool features that we on Android doesn't have the...

474 Views

0 replies

0 likes

Android App
Functionality
software
  • 474 Views
  • 0 replies
  • 0 likes

No me funciona la promoción de 0.99

He pagado la promoción de 0,99 de tres meses por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No sse que hacer

Casual Listener

He pagado la promoción de 0,99 de tres meses por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spoti...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Spotify Connect - Random user always shows up!

Hello, For the past 4/5 months now I have this random user connect to my Spotify (I am logging in through Facebook).I haven't given my account out to anyone and do not know who on earth Cecil is. I am currently connected via mobile data but have also...

Casual Listener

Hello,   For the past 4/5 months now I have this random user connect to my Spotify (I am logging in through Facebook). I haven't given my account out to anyone and do not know who on ear...

Joe

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

andere apparaten

We hebben thuis een familie bundel, maar wanneer iemand anders op zijn telefoon naar muziek begint teluister stopt mijn muziek en word er gevraagd of ik wil gaan luister op de mobiel van bijv. me broertje. Mijn vraag is dan ook of je dit uit kunt zet...

Newbie

We hebben thuis een familie bundel, maar wanneer iemand anders op zijn telefoon naar muziek begint teluister stopt mijn muziek en word er gevraagd of ik wil gaan luister op de mobiel van bijv. me bro...

496 Views

0 replies

0 likes

andere apparaten
  • 496 Views
  • 0 replies
  • 0 likes

Sony z5 add offline music from spotify to Music app?

Hi, how i can add the offline music from spotify to the Sony Music App? I can enable a "Spotify Service" but i dont know what it make?

Newbie

Hi,   how i can add the offline music from spotify to the Sony Music App?   I can enable a "Spotify Service" but i dont know what it make?

Joe

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Radio Station with Friend Sync

I was wondering if there was any current app or hope to develop a collaborative 'Friend/Party Radio Station' option which would sync playlists of all your friends' phones who you are hanging out with. As long as they have Spotify accounts and are on ...

Newbie

I was wondering if there was any current app or hope to develop a collaborative 'Friend/Party Radio Station' option which would sync playlists of all your friends' phones who you are hanging out with...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Spotify Radio

Hi there,I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong?ThanksZoe

Casual Listener

Hi there, I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong? Thanks Zoe

Bittencourt

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Annoying issues

Hello, I need help with a problem I hate. I've been using spotify for the past 2 years and I have created my playlist that I put my songs in order how I want them. They went in the order of the playlist until today. Now, there is a stupid "next songs...

Newbie

Hello, I need help with a problem I hate. I've been using spotify for the past 2 years and I have created my playlist that I put my songs in order how I want them. They went in the order of the playl...

464 Views

0 replies

0 likes

Annoying Problems
  • 464 Views
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  • 0 likes

Spotify Stops Playing

Brief description of the issue:The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go to the next until I turn my phone on so that Spotify ...

Newbie

Brief description of the issue: The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go ...

Joe

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

BUG: Spotify forgets last played song in playlist after resume several hours later

When playing music over Bluetooth (A2DP), it works fine. Then I disconnect bluetooth it will be stopped – that’s absolutely right and okay. Now about 8 hours later, I want to resume at the song where it stopped. But spotify app totally forgot where i...

Visitor

When playing music over Bluetooth (A2DP), it works fine.   Then I disconnect bluetooth it will be stopped  – that’s absolutely right and okay.   Now about 8 hours later, I want to ...

CurlyVole

Newbie

12318 Views

50 replies

26 likes

  • 12318 Views
  • 50 replies
  • 26 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

lisbong

Casual Listener

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Album unplayable

Album is there but I can't play it! Been having this problem for months and I reported it but no help! MELLOTATION:THE ART OF THINKING is the album!

Newbie

Album is there but I can't play it! Been having this problem for months and I reported it but no help! MELLOTATION:THE ART OF THINKING is the album!

Bittencourt

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Start app in playlists view

Is there a way to start the Spotify Android app in the playlists view? Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists view and this is where I want to start pretty much always. Thanks.

Newbie

Is there a way to start the Spotify Android app in the playlists view?   Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists vie...

user-removed

Not applicable

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes