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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387906 Views

545 replies

34 likes

Account
Free
  • 387906 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
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  • 7 likes

Locally saved files won't play on smartphone

Hello guys, so i have the problem that i can't listen to any of my locally saved songs on my Sony Z3 Compact.I synchronize the folder with the music tracks on my desktop computer and then add them to a playlist.On my phone i make sure the Playlist is...

Newbie

Hello guys,   so i have the problem that i can't listen to any of my locally saved songs on my Sony Z3 Compact. I synchronize the folder with the music tracks on my desktop computer and then ...

222 Views

0 replies

0 likes

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No connection on Android

The message "no storage space found" appear when I run the Spotify app but it never open ... ??? FYI: I have a Sony Z3... Help!!! Thx !

Newbie

The message "no storage space found" appear when I run the Spotify app but it never open ... ??? FYI: I have a Sony Z3... Help!!! Thx !

jessejunior

Casual Listener

416 Views

2 replies

0 likes

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Profile

Trying to post profile picture will not let me trying tout connect to fb will not let me and I all ready checked this app isn't on fb but it's saying it is can anyone help please?????????

Visitor

Trying to post profile picture will not let me trying tout connect to fb will not let me and I all ready checked this app isn't on fb but it's saying it is can anyone help please?????????

209 Views

0 replies

0 likes

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Saved songs will not play more than a few seconds

I have been having this issue for well over a month now. Songs which I have saved for offline play (Artists, Albums, Playlists) will play the first 4-7 seconds and then stop playing. Also, if I get a song to play it will play until 1 second is left i...

Casual Listener

I have been having this issue for well over a month now. Songs which I have saved for offline play (Artists, Albums, Playlists) will play the first 4-7 seconds and then stop playing. Also, if I get a...

sambrown3098

Casual Listener

591 Views

3 replies

0 likes

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  • 3 replies
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Android Auto Voice Command Hang

I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the "Getting your selection..." message. I tested Google Play and it is...

Newbie

I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02 When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the  "Getti...

therealwheely

Newbie

1328 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Playing music not on my playlist.

I made a playlist with 10 songs and after the first one it selects a song I never had. Says playing suggested song, how do I stop this. It won't play my playlist it just progresses into garbage.

Casual Listener

I made a playlist with 10 songs and after the first one it selects a song I never had. Says playing suggested song, how do I stop this. It won't play my playlist it just progresses into garbage.

Joe

Community Legend

1579 Views

4 replies

0 likes

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Keep having to sign in and loose offline songs

Hey,So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says my songs aren't saved offline. When I check my sd I can...

Casual Listener

Hey, So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says ...

Sebi88

Newbie

837 Views

2 replies

0 likes

Android
motox
  • 837 Views
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Cancel old account

Hey, i created a new account currently and wanted to connect the app to my facebook. Well... i can't. It says that my facebook account is already connected to another spotify account. I would cancle the old account myself problem is, that i don't hav...

Newbie

Hey, i created a new account currently and wanted to connect the app to my facebook. Well... i can't.  It says that my facebook account is already connected to another spotify account. I would ...

373 Views

0 replies

0 likes

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option button too small. keeps selecting and playing song iso menu.

Please make the 3 dots button next to the song bigger or different.It is practically impossible to try and hit that button without occasionally, in the middle of a song, have the song you want to add to the playlist play immediately. This is so frkn ...

Newbie

Please make the 3 dots button next to the song bigger or different. It is practically impossible to try and hit that button without occasionally, in the middle of a song, have the song you want to a...

417 Views

0 replies

0 likes

interaction problems
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Solved!! El cuarteto de nos-Raro

Buenas, queria saber porque el album Raro del cuarteto de nos no aparece, Si lo busco por internet me redirecciona a el album pero no me deja reproducir las canciones, Solucion porfavor.

Newbie

Buenas, queria saber porque el album Raro del cuarteto de nos no aparece, Si lo busco por internet me redirecciona a el album pero no me deja reproducir las canciones, Solucion porfavor.

ParanoidARG

Music Fan

1588 Views

3 replies

0 likes

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Huawei devices - impossible control music via Bluetooth

I'm using Spotify on a huawei Ascend G7 and I can't control the play/pause, next and prevent functions with any Bluetooth device, even if the app is playing music.Is there a way to g

Newbie

I'm using Spotify on a huawei Ascend G7 and I can't control the play/pause, next and prevent functions with any Bluetooth device, even if the app is playing music. Is there a way to g

1074 Views

0 replies

0 likes

Bluetooth problems
emui
huawei
Play Button
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Overnight metallic sound

On a Z5, premium user.Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Helium and slowish? Dunno how else to describe it.Plays fine...

Casual Listener

On a Z5, premium user. Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Heliu...

osornios

Spotify Star

1310 Views

3 replies

0 likes

andriod
distorted sound Sony Xperia Z5
distortion
quality
sound
Sound Quality
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  • 3 replies
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[Android Wear] Please add an "+" to the Android Wear GUI

Dear Spotify support team, please add a "+" button to the Android Wear GUI.Android Wear is super useful when jogging and my phone is stored in a belt or jacket somewhere. I fully control Spotify from my Wear watch. I often listen to new music and rea...

Newbie

Dear Spotify support team,   please add a "+" button to the Android Wear GUI. Android Wear is super useful when jogging and my phone is stored in a belt or jacket somewhere. I fully control S...

562 Views

0 replies

2 likes

wear
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Android version compared to IOS

Hey!I've wondered why or when the android software will be the same or more similar to the ios software for Spotify. The ios version is packed with cool features that we on Android doesn't have the ability to get!Why doesn't we get it or when will th...

Regular

Hey! I've wondered why or when the android software will be the same or more similar to the ios software for Spotify. The ios version is packed with cool features that we on Android doesn't have the...

483 Views

0 replies

0 likes

Android App
Functionality
software
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No me funciona la promoción de 0.99

He pagado la promoción de 0,99 de tres meses por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No sse que hacer

Casual Listener

He pagado la promoción de 0,99 de tres meses por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spoti...

278 Views

0 replies

0 likes

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Spotify Connect - Random user always shows up!

Hello, For the past 4/5 months now I have this random user connect to my Spotify (I am logging in through Facebook).I haven't given my account out to anyone and do not know who on earth Cecil is. I am currently connected via mobile data but have also...

Casual Listener

Hello,   For the past 4/5 months now I have this random user connect to my Spotify (I am logging in through Facebook). I haven't given my account out to anyone and do not know who on ear...

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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andere apparaten

We hebben thuis een familie bundel, maar wanneer iemand anders op zijn telefoon naar muziek begint teluister stopt mijn muziek en word er gevraagd of ik wil gaan luister op de mobiel van bijv. me broertje. Mijn vraag is dan ook of je dit uit kunt zet...

Newbie

We hebben thuis een familie bundel, maar wanneer iemand anders op zijn telefoon naar muziek begint teluister stopt mijn muziek en word er gevraagd of ik wil gaan luister op de mobiel van bijv. me bro...

499 Views

0 replies

0 likes

andere apparaten
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Sony z5 add offline music from spotify to Music app?

Hi, how i can add the offline music from spotify to the Sony Music App? I can enable a "Spotify Service" but i dont know what it make?

Newbie

Hi,   how i can add the offline music from spotify to the Sony Music App?   I can enable a "Spotify Service" but i dont know what it make?

Joe

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
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Radio Station with Friend Sync

I was wondering if there was any current app or hope to develop a collaborative 'Friend/Party Radio Station' option which would sync playlists of all your friends' phones who you are hanging out with. As long as they have Spotify accounts and are on ...

Newbie

I was wondering if there was any current app or hope to develop a collaborative 'Friend/Party Radio Station' option which would sync playlists of all your friends' phones who you are hanging out with...

539 Views

0 replies

0 likes

  • 539 Views
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Spotify Radio

Hi there,I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong?ThanksZoe

Casual Listener

Hi there, I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong? Thanks Zoe

Bittencourt

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes