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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111148 Views

26 replies

3 likes

  • 111148 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223659 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223659 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580817 Views

79 replies

3 likes

  • 580817 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478267 Views

577 replies

40 likes

Account
Free
  • 478267 Views
  • 577 replies
  • 40 likes

playback issues

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I need to be running and listening to music while usin...

Casual Listener

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I n...

osornios

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Songs change after 20 seconds

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstalled but it didn't help

Casual Listener

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstall...

osornios

Spotify Star

967 Views

3 replies

0 likes

  • 967 Views
  • 3 replies
  • 0 likes

App says I'm offline, but I'm not!

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keeps telling me that I'm offline even if I'm connected...

Newbie

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keep...

kleeh1

Regular

8770 Views

2 replies

0 likes

  • 8770 Views
  • 2 replies
  • 0 likes

offline music "unlinked"

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are no downloaded songs and ignores the SSD card (the music...

Regular

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are...

Marplatense

Regular

1104 Views

5 replies

0 likes

  • 1104 Views
  • 5 replies
  • 0 likes

Problems with Shuffle Function Using Bluetooth

I have a Droid Turbo. When I listen to my playlist (s) using my LG Bluetooth headset, the shuffle function doesn't work properly. The most common problem is that it won't automatically advance to the next song and start playing on its own, so I have ...

Newbie

I have a Droid Turbo. When I listen to my playlist (s) using my LG Bluetooth headset, the shuffle function doesn't work properly. The most common problem is that it won't automatically advance to the...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Automatic log out and download music lost

When I turn off my smartphone or in any other moment, loosing all my download music.

Newbie

When I turn off my smartphone or in any other moment, loosing all my download music.

426 Views

0 replies

0 likes

Android
galaxy j7
  • 426 Views
  • 0 replies
  • 0 likes

Load times extremely slow on samsung s5

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

Casual Listener

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

colinwoodsy

Newbie

1059 Views

5 replies

0 likes

  • 1059 Views
  • 5 replies
  • 0 likes

Music

I need help how do i fix the problem when i start my song it plays then it just stops

Casual Listener

I need help how do i fix the problem when i start my song it plays then it just stops

371 Views

0 replies

1 likes

  • 371 Views
  • 0 replies
  • 1 likes

Impossible to read mp3 playlists from Android smartphone

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s.I can read the playlists form my laptop, no issue.I can see the playlists in my Samsung Note3 Android but I can't read them nor let them offline.I'm on the same network ; ...

Visitor

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s. I can read the playlists form my laptop, no issue. I can see the playlists in my Samsung Note3 Android but I can't re...

user-removed

Not applicable

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Hacked account

What should i do when my premium account has been hacked?

Casual Listener

What should i do when my premium account has been hacked?

mohicans

Casual Listener

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Have to uninstall and reinstall just to download music offline otherwise it don't work

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a second (if at all) then goes back to grey and doesn't d...

Music Fan

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a seco...

suicidesage

Music Fan

2101 Views

10 replies

0 likes

  • 2101 Views
  • 10 replies
  • 0 likes

Wifi connected but music unplayable

I have the free Spotify, I'm connected to WiFi and can usually play songs (with the ads) but now I can't play any it only let's me shuffle play. How do I fix this???

Newbie

I have the free Spotify, I'm connected to WiFi and can usually play songs (with the ads) but now I can't play any it only let's me shuffle play. How do I fix this???

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Cobro

Me queria suscribir a spotify premium sin embargo me marco que el pago no habia sido aceptado, que no se iba a realizar ningun cobro a mi tarjeta, aun asi en mi estado de cuenta aparece el cargo a Spotify, sigo siendo free, mi cuenta no es premium

Visitor

Me queria suscribir a spotify premium sin embargo me marco que el pago no habia sido aceptado, que no se iba a realizar ningun cobro a mi tarjeta, aun asi en mi estado de cuenta aparece el cargo a Sp...

Velvil

Newbie

866 Views

3 replies

0 likes

  • 866 Views
  • 3 replies
  • 0 likes

Ford and Spotify - you destroyed the experience.

Sync is worthless, I pay for spotify for the sole reason of listening to it in my car. You broke it, you took Ford's money and locked my phone. I would pay money to see someone from spotify sit in my car and seamlessly do anything. I have to reiterat...

Regular

Sync is worthless, I pay for spotify for the sole reason of listening to it in my car.  You broke it, you took Ford's money and locked my phone.  I would pay money to see someone from spoti...

o-caneo

Gig Goer

1249 Views

1 replies

2 likes

brick
Ford
Garbage
  • 1249 Views
  • 1 replies
  • 2 likes

Solved!! How to disable Appling from Ford Sync

It is a very big inconvenience. All Ford models do not have all the features to really enjoy the Appling feature. I can see my music and only thing on the screen when I'm trying to listen inside my house is showing the Spotify/FORD Logos. Very dissat...

Visitor

It is a very big inconvenience. All Ford models do not have all the features to really enjoy the Appling feature. I can see my music and only thing on the screen when I'm trying to listen inside my h...

o-caneo

Gig Goer

5644 Views

5 replies

4 likes

Applink ford
  • 5644 Views
  • 5 replies
  • 4 likes

Ford Applink Temporary Fix

Here is a temporary fix that has worked for me and a few others. The fix essentially rolls you back to before they made their recent update with applink so it works just as before. Thanks to stelth2k1 for providing the solution. You should in theory ...

Gig Goer

Here is a temporary fix that has worked for me and a few others. The fix essentially rolls you back to before they made their recent update with applink so it works just as before. Thanks to stelth2k...

o-caneo

Gig Goer

723 Views

1 replies

1 likes

  • 723 Views
  • 1 replies
  • 1 likes

Install chinese version of Spotify?

Hello, is there any way to install chinese version of Spotify (or change the UI language)? I'm from Malaysia and I want to use Spotify in chinese, I've tried many ways like change the device language and locale (to Taiwan) and also download from chin...

Newbie

Hello, is there any way to install chinese version of Spotify (or change the UI language)?   I'm from Malaysia and I want to use Spotify in chinese, I've tried many ways like change the device...

2563 Views

0 replies

0 likes

chinese
chinese language support
  • 2563 Views
  • 0 replies
  • 0 likes

Disable Ford Applink with spotify

If you will not disable it I'll just go back to using a line in. I shouldn't have to force quit the application everytime I get out of my truck. My passengers are even locked out of using it. Roll it back or I'm gone

Casual Listener

If you will not disable it I'll just go back to using a line in. I shouldn't have to force quit the application everytime I get out of my truck. My passengers are even locked out of using it.  ...

Broodweiser

Casual Listener

762 Views

1 replies

3 likes

  • 762 Views
  • 1 replies
  • 3 likes