Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107346 Views

26 replies

3 likes

  • 107346 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217249 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217249 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571315 Views

79 replies

3 likes

  • 571315 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470724 Views

577 replies

40 likes

Account
Free
  • 470724 Views
  • 577 replies
  • 40 likes

cant redeem

why cant redeem thw spotify code invitation

Newbie

why cant redeem thw spotify code invitation

jonasherdegen

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when receiving whatsapp messages

Hi there, I've been going through various threads and been searching for a solution /answer but am not able to identify one. I know that when I receive a whatsapp message, the notification will interrupt Spotify and will basically put the song I play...

Regular

Hi there, I've been going through various threads and been searching for a solution /answer but am not able to identify one. I know that when I receive a whatsapp message, the notification will inter...

AdrianHK

Regular

14690 Views

2 replies

0 likes

  • 14690 Views
  • 2 replies
  • 0 likes

Shuffle could be better

Why is it that, when I have Spotify Premium on shuffle, I only get a very limited number of songs played over and over. Why can't the shuffle feature be improved, so that all the songs are played, like with other music services?

Newbie

Why is it that, when I have Spotify Premium on shuffle, I only get a very limited number of songs played over and over. Why can't the shuffle feature be improved, so that all the songs are played, li...

Shirokii

Newbie

549 Views

1 replies

2 likes

  • 549 Views
  • 1 replies
  • 2 likes

Samsung galaxy s4

Why doesnt spotify just be honest and tell people their app doesnt work for mobile

Newbie

Why doesnt spotify just be honest and tell people their app doesnt work for mobile

gchippendale

Regular

559 Views

1 replies

0 likes

No Premium
  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Appear to be trying to log in from another country

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland. Today it logged me out and when I try to log back in I get the log in from a different country message - I can't even find spotify ...

Newbie

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland.   Today it logged me out and when I try to log back in I get the log in...

mister_e

Newbie

5598 Views

3 replies

0 likes

  • 5598 Views
  • 3 replies
  • 0 likes

Error

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario contraseña en el movil y tablet me da error de o el usario o la contraseña pero no cuando incio en el pc todo esto lo ago es su ...

Newbie

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario  contraseña en el movil y tablet  me da error de o el usario o la c...

OviiiOne

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not working

Hello,I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows random playing of the songs and it looks like I dont ha...

Regular

Hello, I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows ra...

isaraswaty

Newbie

2586 Views

10 replies

0 likes

  • 2586 Views
  • 10 replies
  • 0 likes

Stops streaming randomly every 5 minutes.

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still there) but for all intents and purposes, it just stop...

Casual Listener

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still th...

Jj5959

Casual Listener

2905 Views

2 replies

0 likes

  • 2905 Views
  • 2 replies
  • 0 likes

Spotify App on Galaxy S7

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to make sure that all the information i have entered ...

Newbie

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to...

Joe

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Spotify Duplicating Scrobbles

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

Newbie

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

624 Views

0 replies

1 likes

  • 624 Views
  • 0 replies
  • 1 likes

I pay with credit card

when i want to pay by credit card leaves he tells me there^s a problem whit my card and to pay with 3 diferent card and will no let me

Newbie

when i want to pay by credit card  leaves he tells me there^s a problem  whit my card and  to pay with 3 diferent card and  will no let me

890 Views

0 replies

0 likes

  • 890 Views
  • 0 replies
  • 0 likes

How to stop my individual premium account.

I want to stop my individual premium account because i want to get the family premium account.

Newbie

I want to stop my individual premium account because i want to get the family premium account.

686 Views

0 replies

0 likes

  • 686 Views
  • 0 replies
  • 0 likes

Skipping/pausing tracks impossible via bluetooth

Hi experts!I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5.Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headset or with the buttons of my car stereo.Before, everything...

Newbie

Hi experts! I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5. Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headse...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Still no Podcasts or New Shows Menu????

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows? How long will take until I see is added?

Newbie

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows?  How long will take until I see is added? 

riscum

Newbie

7366 Views

26 replies

12 likes

  • 7366 Views
  • 26 replies
  • 12 likes

Can't send songs to certain Facebook friend

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send any song to her on the desktop version of Spotify. (My...

Newbie

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send...

ziomas3

Newbie

1004 Views

1 replies

1 likes

  • 1004 Views
  • 1 replies
  • 1 likes

Poor sound quality while extreme is on

Hello everybody, I've been experiencing this problem for a few days now. Simply stated: when I listen to music (streaming/dowlnoaded) I always hear about 1 second/0.5 second extreme quality, and then it hops over to very poor quality (while extreme q...

Newbie

Hello everybody,   I've been experiencing this problem for a few days now. Simply stated: when I listen to music (streaming/dowlnoaded) I always hear about 1 second/0.5 second extreme quality,...

532 Views

0 replies

0 likes

extreme
poor
quality
sound
  • 532 Views
  • 0 replies
  • 0 likes

Android SDK stable release

Hi, is there any plan for when Spotify will release a stable SDK version, a non beta one? RegardsTor

Newbie

Hi,   is there any plan for when Spotify will release a stable SDK version, a non beta one?    Regards Tor

458 Views

0 replies

0 likes

Android
SDK
  • 458 Views
  • 0 replies
  • 0 likes

Problème avec un titre

Bonjours j'ai un problème hier j'ai ajouter un titre non Spotify sur PC à partir de mes fichier locaux car il n'existe pas sur Spotify et j'arrive pas à la lire sur Android j'espère avoir de laide MERCI

Newbie

Bonjours j'ai un problème hier j'ai ajouter un titre non Spotify sur PC à partir de mes fichier locaux car il n'existe pas sur Spotify et j'arrive pas à la lire sur Android j'espère avoir de laide ME...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Solved!! Problem using app

After updating to newest Android OS (6.0.1), I cannot open the Spotify app. I uninstalled and reinstalled, didn't work. When I try to open the app, I get a black screen. I'm sure this has to do with the app not being compatable with this version of A...

Casual Listener

After updating to newest Android OS (6.0.1), I cannot open the Spotify app. I uninstalled and reinstalled, didn't work. When I try to open the app, I get a black screen. I'm sure this has to do with ...

ktglore

Casual Listener

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

Help

99 cents for trying spotify premium for the summer, I purchased a 10$ spotify gift card. Now when I go into my account for spotify it says my subscription expires 7 / 3 / 16. Someone please hrl

Casual Listener

99 cents for trying spotify premium for the summer, I purchased a 10$ spotify gift card. Now when I go into my account for spotify it says my subscription expires 7 / 3 / 16. Someone please hrl

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes