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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111283 Views

26 replies

3 likes

  • 111283 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223855 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223855 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581092 Views

79 replies

3 likes

  • 581092 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478412 Views

577 replies

40 likes

Account
Free
  • 478412 Views
  • 577 replies
  • 40 likes

Chromecast - unreliable playback?

I've got the newest generation Chromecast with the latest firmware. Playing seems to work fine for music/playlists that I have offline but it SEEMS to fail 100% of the time for playlists/songs that are NOT downloaded. This seems counter-intuitive bec...

Newbie

I've got the newest generation Chromecast with the latest firmware. Playing seems to work fine for music/playlists that I have offline but it SEEMS to fail 100% of the time for playlists/songs that a...

juanlive-6

Music Fan

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Unlink Last.fm from Spotify

I linked my Last.fm account to my Spotify and decided to delete my Last.fm account because I don't make use of it that much. After deleting it, I tried to unlink it from my Spotify/deactivating it through the app's settings. Every now and then, it wo...

Music Fan

I linked my Last.fm account to my Spotify and decided to delete my Last.fm account because I don't make use of it that much. After deleting it, I tried to unlink it from my Spotify/deactivating it th...

2957 Views

0 replies

0 likes

  • 2957 Views
  • 0 replies
  • 0 likes

How do I remove a song from a playlist? (Android)

I see multiple posts that say you can do this but when I press the menu (3 dots) I do not get a "remove song from playlist" or "delete" option. If I have to hear "Colder Weather" from the Zac Brown band - literally 3 times an hour on the Spotify Chri...

Casual Listener

I see multiple posts that say you can do this but when I press the menu (3 dots) I do not get a "remove song from playlist" or "delete" option.  If I have to hear "Colder Weather" from the Zac B...

OviiiOne

Community Legend

1263 Views

3 replies

0 likes

Android
Playlist feature
  • 1263 Views
  • 3 replies
  • 0 likes

Facebook

BonjourJe n'arrive pas à me dissocier de mon ancien compte Spotify/Facebook, et depuis je n'arrive pas à me connecter avec mon nouveau compte.Jessie

Newbie

Bonjour Je n'arrive pas à me dissocier de mon ancien compte Spotify/Facebook, et depuis je n'arrive pas à me connecter avec mon nouveau compte. Jessie

osornios

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

I cannot login on android

Please. Help I cannot login on Android. I have reset the password twice already

Newbie

Please. Help I cannot login on Android. I have reset the password twice already

jonasherdegen

Community Legend

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

cant redeem

why cant redeem thw spotify code invitation

Newbie

why cant redeem thw spotify code invitation

jonasherdegen

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when receiving whatsapp messages

Hi there, I've been going through various threads and been searching for a solution /answer but am not able to identify one. I know that when I receive a whatsapp message, the notification will interrupt Spotify and will basically put the song I play...

Regular

Hi there, I've been going through various threads and been searching for a solution /answer but am not able to identify one. I know that when I receive a whatsapp message, the notification will inter...

AdrianHK

Regular

14704 Views

2 replies

0 likes

  • 14704 Views
  • 2 replies
  • 0 likes

Shuffle could be better

Why is it that, when I have Spotify Premium on shuffle, I only get a very limited number of songs played over and over. Why can't the shuffle feature be improved, so that all the songs are played, like with other music services?

Newbie

Why is it that, when I have Spotify Premium on shuffle, I only get a very limited number of songs played over and over. Why can't the shuffle feature be improved, so that all the songs are played, li...

Shirokii

Newbie

556 Views

1 replies

2 likes

  • 556 Views
  • 1 replies
  • 2 likes

Samsung galaxy s4

Why doesnt spotify just be honest and tell people their app doesnt work for mobile

Newbie

Why doesnt spotify just be honest and tell people their app doesnt work for mobile

gchippendale

Regular

561 Views

1 replies

0 likes

No Premium
  • 561 Views
  • 1 replies
  • 0 likes

Solved!! Appear to be trying to log in from another country

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland. Today it logged me out and when I try to log back in I get the log in from a different country message - I can't even find spotify ...

Newbie

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland.   Today it logged me out and when I try to log back in I get the log in...

mister_e

Newbie

5603 Views

3 replies

0 likes

  • 5603 Views
  • 3 replies
  • 0 likes

Error

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario contraseña en el movil y tablet me da error de o el usario o la contraseña pero no cuando incio en el pc todo esto lo ago es su ...

Newbie

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario  contraseña en el movil y tablet  me da error de o el usario o la c...

OviiiOne

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not working

Hello,I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows random playing of the songs and it looks like I dont ha...

Regular

Hello, I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows ra...

isaraswaty

Newbie

2610 Views

10 replies

0 likes

  • 2610 Views
  • 10 replies
  • 0 likes

Stops streaming randomly every 5 minutes.

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still there) but for all intents and purposes, it just stop...

Casual Listener

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still th...

Jj5959

Casual Listener

2924 Views

2 replies

0 likes

  • 2924 Views
  • 2 replies
  • 0 likes

Spotify App on Galaxy S7

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to make sure that all the information i have entered ...

Newbie

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to...

Joe

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Spotify Duplicating Scrobbles

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

Newbie

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

630 Views

0 replies

1 likes

  • 630 Views
  • 0 replies
  • 1 likes

I pay with credit card

when i want to pay by credit card leaves he tells me there^s a problem whit my card and to pay with 3 diferent card and will no let me

Newbie

when i want to pay by credit card  leaves he tells me there^s a problem  whit my card and  to pay with 3 diferent card and  will no let me

891 Views

0 replies

0 likes

  • 891 Views
  • 0 replies
  • 0 likes

How to stop my individual premium account.

I want to stop my individual premium account because i want to get the family premium account.

Newbie

I want to stop my individual premium account because i want to get the family premium account.

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

Skipping/pausing tracks impossible via bluetooth

Hi experts!I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5.Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headset or with the buttons of my car stereo.Before, everything...

Newbie

Hi experts! I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5. Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headse...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Still no Podcasts or New Shows Menu????

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows? How long will take until I see is added?

Newbie

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows?  How long will take until I see is added? 

riscum

Newbie

7466 Views

26 replies

12 likes

  • 7466 Views
  • 26 replies
  • 12 likes

Can't send songs to certain Facebook friend

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send any song to her on the desktop version of Spotify. (My...

Newbie

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send...

ziomas3

Newbie

1013 Views

1 replies

1 likes

  • 1013 Views
  • 1 replies
  • 1 likes