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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387871 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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Annoying issues

Hello, I need help with a problem I hate. I've been using spotify for the past 2 years and I have created my playlist that I put my songs in order how I want them. They went in the order of the playlist until today. Now, there is a stupid "next songs...

Newbie

Hello, I need help with a problem I hate. I've been using spotify for the past 2 years and I have created my playlist that I put my songs in order how I want them. They went in the order of the playl...

471 Views

0 replies

0 likes

Annoying Problems
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Spotify Stops Playing

Brief description of the issue:The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go to the next until I turn my phone on so that Spotify ...

Newbie

Brief description of the issue: The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go ...

Joe

Community Legend

723 Views

1 replies

0 likes

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BUG: Spotify forgets last played song in playlist after resume several hours later

When playing music over Bluetooth (A2DP), it works fine. Then I disconnect bluetooth it will be stopped – that’s absolutely right and okay. Now about 8 hours later, I want to resume at the song where it stopped. But spotify app totally forgot where i...

Visitor

When playing music over Bluetooth (A2DP), it works fine.   Then I disconnect bluetooth it will be stopped  – that’s absolutely right and okay.   Now about 8 hours later, I want to ...

CurlyVole

Newbie

12606 Views

50 replies

26 likes

  • 12606 Views
  • 50 replies
  • 26 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

lisbong

Casual Listener

581 Views

1 replies

0 likes

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  • 1 replies
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Album unplayable

Album is there but I can't play it! Been having this problem for months and I reported it but no help! MELLOTATION:THE ART OF THINKING is the album!

Newbie

Album is there but I can't play it! Been having this problem for months and I reported it but no help! MELLOTATION:THE ART OF THINKING is the album!

Bittencourt

Spotify Star

390 Views

1 replies

0 likes

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Solved!! Start app in playlists view

Is there a way to start the Spotify Android app in the playlists view? Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists view and this is where I want to start pretty much always. Thanks.

Newbie

Is there a way to start the Spotify Android app in the playlists view?   Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists vie...

user-removed

Not applicable

657 Views

1 replies

0 likes

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Spotify Premium

I have purchased the HTC 10 and I used to have the HTC m8 I have a spotify account on my old HTC m8 and Iam unable to play any songs on my new HTC 10. I did also upgrade to spotify premium on my htcm8 but it still won't let me play my music on my new...

Newbie

I have purchased the HTC 10 and I used to have the HTC m8 I have a spotify account on my old HTC m8 and Iam unable to play any songs on my new HTC 10. I did also upgrade to spotify premium on my htcm...

user-removed

Not applicable

368 Views

1 replies

0 likes

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  • 1 replies
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Music from "Discoveries of the Week"

Hello, I want to know if it is possible to find music from "Discoveries of the week", but from last week ? I tried all solutions but it is impossible. Spotify can help me or not ?Thanks

Newbie

Hello, I want to know if it is possible to find music from "Discoveries of the week",  but from last week ? I tried all solutions but it is impossible. Spotify can help me or not ? Thanks

455 Views

0 replies

0 likes

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Can't play in any phones with my account

Can anyone help me why Spotify doesn't work on my phone? I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none of them works. I used my phone to play Spotify in US and it ...

Casual Listener

Can anyone help me why Spotify doesn't work on my phone?   I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none ...

avrilsu

Casual Listener

737 Views

4 replies

0 likes

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Offline mode stops after a few songs

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in and select offline mode. Then repeat once it stops...

Newbie

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in...

538 Views

0 replies

0 likes

mode
unavailable
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Downloaded songs get re-downloaded

Not sure if this was reported before but I have a premium account and made several palylists available offline. Sometimes, when I connect to wifi, it would re-download some songs I've already downloaded. Just now, it's downloading 700+ out of 1500+ s...

Casual Listener

Not sure if this was reported before but I have a premium account and made several palylists available offline. Sometimes, when I connect to wifi, it would re-download some songs I've already downloa...

saxNviolins

Casual Listener

4162 Views

2 replies

0 likes

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Fest und Flauschig

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone.I have Samsung Galaxy S2 4.2.2

Newbie

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone. I have Samsung Galaxy S2 4.2.2

622 Views

0 replies

0 likes

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Living room google cast?

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont know which device this is nor how to get rid of it. Ma...

Newbie

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont kno...

Joe

Community Legend

1271 Views

1 replies

0 likes

devices
googlecast
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Same account but different people

Hi my name is jay . i would like to know how come me and my wife cant share an account but play different songs .. She like a different kinda music then i do but we cant really afford 20 dollars a month if you can help plz email me ty

Casual Listener

Hi my name is jay . i would like to know how come me and my wife cant share an account but play different songs .. She like a different kinda music then i do but we cant really afford 20 dollars a mo...

Jaym1269

Casual Listener

530 Views

2 replies

0 likes

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Stange behavior with 1 Album

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, it remains invisible on my phone. It only happens wi...

Casual Listener

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, i...

Joe

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Playing wrong songs

Android marshmallow 6 Samsung s7 edge. Spotify free.I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email. Good zayn album it played a couple then played maroo...

Casual Listener

Android marshmallow 6 Samsung s7 edge. Spotify free. I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email....

elaineeah

Casual Listener

500 Views

1 replies

0 likes

Play Queue Shuffle
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Spotify wont connect to Heos speaker

Can someone please help? Spotify won't connect to my heos speaker, the option is there to connect and was working previously. It has just decided to stop working, the heos app is working as can play later things on speaker just not spotify.Thanks in ...

Newbie

Can someone please help? Spotify won't connect to my heos speaker, the option is there to connect and was working previously. It has just decided to stop working, the heos app is working as can play ...

732 Views

0 replies

0 likes

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Spotify used all my data??

i was at school and spotify was closed and my data had been left on. afater school i checked my phone and it had said that i had gone 1gb over my 2gb limit. i checked my data usaage and it said 1gb had been used by spotify in that one day

Newbie

i was at school and spotify was closed and my data had been left on. afater school i checked my phone and it had said that i had gone 1gb over my 2gb limit. i checked my data usaage and it said 1gb h...

312 Views

0 replies

0 likes

  • 312 Views
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No internet connection on mobile data Samsung Galaxy s6

Hi, my spotify was running fine all the time untill an hour ago. When I try to run spotify on mobile data it says that i have no internet connection although I do have. On Wi-Fi the spotify works fine only on mobile data it wont work. I'v tried reins...

Newbie

Hi, my spotify was running fine all the time untill an hour ago. When I try to run spotify on mobile data it says that i have no internet connection although I do have. On Wi-Fi the spotify works fin...

464 Views

0 replies

0 likes

  • 464 Views
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Solved!! Occasional incorrect artwork when skipping tracks.

When I skip tracks a few times Spotify will show incorrect artwork, it's normally something I have not long played.Clicking back button and calling up the playing track (or switching to another app and back again) always sorts this but it's annoying ...

Casual Listener

When I skip tracks a few times Spotify will show incorrect artwork, it's normally something I have not long played. Clicking back button and calling up the playing track (or switching to another app...

CosmosBeats

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes