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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851368 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 851368 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17344 Views
  • 3 replies
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  • 17344 Views
  • 3 replies
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Not able to sync local files android device anymore?

Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e.Have lastest spotify version on tablet 4.0.0.800 Is anyone else not able to sync local files anymore from PC to android device? The tracks just show up greyed out under my playlsits wit...

  • Casual Listener
  • Just upgraded spotify version on desktop to 1.0.16.104.g3b776c9e. Have lastest spotify version on tablet 4.0.0.800   Is anyone else not able to sync local files anymore from PC to androi...
  • WTFUATSPOT
  • Newbie
  • 200 Views
  • 1 replies
  • 1 likes
  • 200 Views
  • 1 replies
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Offline Downloaded Playlists Gone

I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone.I uninstall my app. They do work for a while after that but the memory that took up the last time I downloa...

  • Newbie
  • I download my playlist and they are playing fine but by the end of the day I go on the app like usual and all my downloaded playlists are gone. I uninstall my app. They do work for a while after tha...
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  • 169 Views
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Crossfade stops playback

When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the problem. In the same way setting the crossfade slider...

  • Newbie
  • When playing a single track (such as the last song of a playlist) the playback stops before the song has finished. The problem is directly related to the crossfade as turning it off eradicates the pr...
  • 305 Views
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  • android 4.2.2
  • 305 Views
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New update

Since I installed the new update (5/10) spotify wont work..When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash.I have tried to reinstall the app 2 times but it does'nt work.. can u help me?

  • Casual Listener
  • Since I installed the new update (5/10) spotify wont work.. When I start spotify fit starts to load then the screen turns black and then it stops to wok and chrash. I have tried to reinstall the ap...
  • Mawlinsamuelsso
  • Casual Listener
  • 430 Views
  • 4 replies
  • 0 likes
  • Android App
  • 430 Views
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spotify android

It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and out numerous times but problem still exists and its ...

  • Casual Listener
  • It will only play one track at a time from my playlist have to manually make it move on to next sometimes it plays two but when third starts it stops I tried uninstallin reinstalling logging in and o...
  • dloceanside-50
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Chromecast Queue

When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.

  • Newbie
  • When using the Chromecast with Spotify through an Android phone with a free account, the songs in the queue are lost after a advertisements plays.
  • 307 Views
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  • 307 Views
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Solved!! Spotify not working after updating Huawei p7

Hi!Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621). The update seems to have caused an issue with Spotify (Premium), which isn't opening anymore. After opening the app the screen turns black and af...

  • Casual Listener
  • Hi! Today I updated my Huawei p7 to the latest available system software version (P7-L10V100R001C00B621).   The update seems to have caused an issue with Spotify (Premium), which isn't open...
  • tethor1
  • Newbie
  • 7296 Views
  • 25 replies
  • 5 likes
  • Crash
    huawei
    p7
    Update
  • 7296 Views
  • 25 replies
  • 5 likes

An idea to improve spotify app

Are you accepting user ideas to get better? If you are , how can i contact with you in private?

  • Newbie
  • Are you accepting user ideas to get better? If you are , how can i contact with you in private?
  • kbrooksc
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

How can I set a picture on a playlist?

How???? Update: You can actually add pictures to a playlist right now. Before, this wasn't the case.

  • Casual Listener
  • How????   Update:   You can actually add pictures to a playlist right now. Before, this wasn't the case.
  • OviiiOne
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
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Spotify keeps undownloading my playlists.

I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help otherwise i will have to switch services.

  • Newbie
  • I have about 1000 songs on spotify and every so often spotify undownloads the playlists and i have to start again and download them again which can take all day with the internet I have. Please help ...
  • 514 Views
  • 0 replies
  • 0 likes
  • Crash
    Not Available
    Playlists
  • 514 Views
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When The song is finished The next one doesn't play on my Android Phone! Help.

I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?

  • Casual Listener
  • I have shuffle on and it works just fine on my computer. I've tried to uninstall Spotify but still doesn't work.. Anyone Who knows what to do?
  • rokkoko666
  • Newbie
  • 553 Views
  • 10 replies
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  • 553 Views
  • 10 replies
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Need help, Spotify don't open

I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unistall, remove the SD card, restart the phone, install...

  • Casual Listener
  • I have a samsung S5, updated the last version of Spotify 4.0.0.800 but then stop working. It pop up the message "Spotify stop working" I tried some solution of the blog that says that I have to unist...
  • MaryS
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

charged me and still no premium

it never took my credit card, it said oops seems like your credit card is having a bad day....and yeah that line, and 2 days later i get charged $9.99...and you guys didint even accept my card. i tried like 3 times total in like 3 hours and i got the...

  • Casual Listener
  • it never took my credit card, it said oops seems like your credit card is having a bad day....and yeah that line, and 2 days later i get charged $9.99...and you guys didint even accept my card. i tri...
  • driveflanger
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! unable to use spotify

When i open the app it says "unfortunately spotify has stopped" Open Spotify on AndroidThen error message appearsRestarted my phone serval timesuninstalled app as well i have a galaxy s5 premium planPosted using the Spotify Community app by Liam

  • Casual Listener
  • When i open the app it says "unfortunately spotify has stopped" Open Spotify on Android Then error message appears Restarted my phone serval times uninstalled app as well i have a galaxy s5 ...
  • 12126654204
  • Casual Listener
  • 6032 Views
  • 12 replies
  • 0 likes
  • 6032 Views
  • 12 replies
  • 0 likes

Downloads goes correctly to SD then switch to internal memory

Hi guys,I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD.Then I found out that additional music has been saved to internal storage without whatsoever reason.Cleared cache and started again: as b...

  • Newbie
  • Hi guys, I run spotify on my note 4. At the beginning everything looked perfect: I had my music on my external SD. Then I found out that additional music has been saved to internal storage without ...
  • 163 Views
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  • 163 Views
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[Android] Updating app changes location of offline cache

I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today. I use an external SD card for for my media storage and have Spotify save...

  • Newbie
  • I have observed the same irritating behaviour on my Android phone a number of times now when I have updated the app to the latest version, the most recent occurence being today.   I use an ext...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Different songs in "Your music -> songs" than on PC

Hi there, I'm regularly add music to my playlist "songs" pressing the "+" button. On my Android, the playlist is being downloaded. Now I remove songs out of this playlist on my PC. But on my smartphone they're still there. Why is that? Maybe it is be...

  • Casual Listener
  • Hi there,   I'm regularly add music to my playlist "songs" pressing the "+" button. On my Android, the playlist is being downloaded. Now I remove songs out of this playlist...
  • m4rtin2
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Mal funcionamiento de la aplicación

Buenos días: He estado trantando de buscar ayuda, pero no encuentro las opciones que tenían anteriormente. Una de mis compañeras de trabajo tiene problemas con el cargue de la aplicación. Además de que la aplicación no carga la información, no le per...

  • Newbie
  • Buenos días:   He estado trantando de buscar ayuda, pero no encuentro las opciones que tenían anteriormente. Una de mis compañeras de trabajo tiene problemas con el cargue de la aplicación. ...
  • Daniel
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

bring back playlist filters

My playlist are big very big, if I want to play a specific song in a playlist I can spend upto 10 mins finding it, I cant understand how you can have this feature that worked great and then you removed it without an explanation. Especially charging y...

  • Casual Listener
  • My playlist are big very big, if I want to play a specific song in a playlist I can spend upto 10 mins finding it, I cant understand how you can have this feature that worked great and then you remov...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes