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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196262 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196262 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538074 Views

78 replies

3 likes

  • 538074 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444259 Views

565 replies

37 likes

Account
Free
  • 444259 Views
  • 565 replies
  • 37 likes

Solved!! Sound quality is distorted on bluetooth

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the problem. I understand that having a nexus phone and gett...

Music Fan

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the probl...

KyleJ

Newbie

7114 Views

3 replies

0 likes

  • 7114 Views
  • 3 replies
  • 0 likes

Spotify Connect Problem

Hello, I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I see second device which called XT-1040 but I have no idea ab...

Newbie

Hello,   I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Spotify App verschwindet bei Android Handy

Hallo,ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem:Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden nicht mehr auf dem Home Screen, noch in der APP Liste des...

Casual Listener

Hallo, ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem: Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden ni...

Joe

Community Legend

1251 Views

5 replies

0 likes

  • 1251 Views
  • 5 replies
  • 0 likes

Android & iOS: Doesn't play next song automatically

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This bug happens on Android and iOS. It is very annoying to p...

Roadie

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This ...

bakkerl

Regular

707 Views

1 replies

2 likes

  • 707 Views
  • 1 replies
  • 2 likes

Black screen after logging in

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The phone is a Samsung s5 , I have watched every YouTube c...

Newbie

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The pho...

Bittencourt

Spotify Star

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Reinstalled

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

Newbie

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Copy songs from a playlist to my

Subject says it all. I want to copy all songs from a playlist and add it to my own

Newbie

Subject says it all. I want to copy all songs from a playlist and add it to my own

user-removed

Not applicable

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Spotify premium to family

Does someone knows to become my Spotify premium account to family? ...

Newbie

Does someone knows to become my Spotify premium account to family? ...

Dreadlord

Community Legend

718 Views

1 replies

0 likes

Spotify family
Spotify Premium
  • 718 Views
  • 1 replies
  • 0 likes

Solved!! I cant save on my external sd card

I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so??

Casual Listener

I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so...

Dreadlord

Community Legend

1159 Views

5 replies

0 likes

  • 1159 Views
  • 5 replies
  • 0 likes

Solved!! Download only over wifi

How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download arrow had turned to green (this means it's availab...

Casual Listener

How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download...

Ekrisztian

Casual Listener

58825 Views

4 replies

0 likes

  • 58825 Views
  • 4 replies
  • 0 likes

Spotify Keeps Restarting my phone

Hi,Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart.I tried deleting the cache and that didnt work, i also uninstalled and did a fresh install that didnt work...

Casual Listener

Hi, Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart. I tried deleting the cache and that didnt work, i a...

vik-sun01

Regular

1417 Views

3 replies

0 likes

  • 1417 Views
  • 3 replies
  • 0 likes

Premium not working on my cell!

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination?? I still can't do somethings that I thought was allowed when becoming an premium user.... Like being able to repeat songs, and playing the song...

Newbie

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination??  I still can't do somethings that I thought was allowed when becoming an premium user....

Bittencourt

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Can't register Spotify Premium

It always says please blahblah to our support team.I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

Newbie

It always says please blahblah to our support team. I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Spotify Connect cannot find vizio tv app to control

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app. No devices are shown on android spotify connect. Is this possible? how do i get my tv connection selected? The tv is connected to home...

Newbie

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app.  No devices are shown on android spotify connect.  Is this possible?&nbsp...

kaijones

Newbie

10134 Views

8 replies

8 likes

  • 10134 Views
  • 8 replies
  • 8 likes

Leave beta

Hi I am looking for a way to leave the Android beta

Newbie

Hi I am looking for a way to leave the Android beta

795 Views

0 replies

1 likes

Beta
  • 795 Views
  • 0 replies
  • 1 likes

Logging in on another device

Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have tried getting an email sent from spotify to set a password to do this,...

Newbie

Hi there,   I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this?   I have t...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

download música to pc but not on smartphone?

Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!

Newbie

Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Facebook

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

Newbie

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Download ALL???

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

Newbie

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

Joe

Community Legend

552 Views

1 replies

0 likes

download playlist
  • 552 Views
  • 1 replies
  • 0 likes

Can't Purchase the Spotify Premium

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

Newbie

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

Hugodpr99

Newbie

616 Views

1 replies

0 likes

need help
  • 616 Views
  • 1 replies
  • 0 likes