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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118763 Views

27 replies

4 likes

  • 118763 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239533 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239533 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600394 Views

79 replies

3 likes

  • 600394 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492882 Views

581 replies

42 likes

Account
Free
  • 492882 Views
  • 581 replies
  • 42 likes

Solved!! Spotify Connect while device is locked

I want to use my old rooted Android device as Spotify-"server" to stream to my home audio system. I control it over my regular smartphone with Spotify Connect.When i leave the app or lock (without code) the device, it is marked as "not avaliable" in ...

Casual Listener

I want to use my old rooted Android device as Spotify-"server" to stream to my home audio system. I control it over my regular smartphone with Spotify Connect. When i leave the app or lock (without ...

louisstilling

Casual Listener

6023 Views

4 replies

0 likes

  • 6023 Views
  • 4 replies
  • 0 likes

Samsung Galaxy S3 - Spotify stops playback of songs when the screen locks.

I am using a samsung galaxy S3. While listening to music through spotify, any time my screen goes black or "locks" spotify stops playing music and the whole app seems to close. Everything works fine while the screen is active, but I can not keep touc...

Visitor

I am using a samsung galaxy S3. While listening to music through spotify, any time my screen goes black or "locks" spotify stops playing music and the whole app seems to close. Everything works fine ...

LClark07

Newbie

3780 Views

12 replies

0 likes

  • 3780 Views
  • 12 replies
  • 0 likes

[P] Login again after reboot / cold start

Hello! I'm facing the following problem:after each device reboot or cold start I must login again with credentials when starting the app. This is not an issue with login! When providing the correct credentials the app works as expected. Is there a sp...

Visitor

Hello!   I'm facing the following problem: after each device reboot or cold start I must login again with credentials when starting the app.   This is not an issue with login! When pro...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Unable to connect to TV with Google Cast

Hi all, I have a brand new TV, Philips 55PUS8601, running Android TV (5.1) and supporting Google Cast. Unfortunately my TV doesn't show up in Spotify under "Devices available" on my HTC One M9 Android phone. My other Spotify Connect compatible device...

Casual Listener

Hi all,   I have a brand new TV, Philips 55PUS8601, running Android TV (5.1) and supporting Google Cast. Unfortunately my TV doesn't show up in Spotify under "Devices available" on my HTC...

loffeluna

Casual Listener

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Downloaded music not visible

Hello,I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells me that Spotify's usage is about 2gb.Is there any su...

Newbie

Hello, I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a minute or so...

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not everything, when i start it "fresh" it says "This song is...

Casual Listener

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not e...

kriegaffe

Casual Listener

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

spotify "test service"

Recently my spotify app has play lists on it that I didn't make and will start playing music without me playing it. It's burning through my data. The only day for me to stop it is to delete the app. Anybody else have this problem?

Newbie

Recently my spotify app has play lists on it that I didn't make and will start playing music without me playing it. It's burning through my data. The only day for me to stop it is to delete the app. ...

osornios

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

playback issues

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I need to be running and listening to music while usin...

Casual Listener

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I n...

osornios

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Songs change after 20 seconds

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstalled but it didn't help

Casual Listener

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstall...

osornios

Spotify Star

981 Views

3 replies

0 likes

  • 981 Views
  • 3 replies
  • 0 likes

App says I'm offline, but I'm not!

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keeps telling me that I'm offline even if I'm connected...

Newbie

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keep...

kleeh1

Regular

8779 Views

2 replies

0 likes

  • 8779 Views
  • 2 replies
  • 0 likes

offline music "unlinked"

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are no downloaded songs and ignores the SSD card (the music...

Regular

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are...

Marplatense

Regular

1117 Views

5 replies

0 likes

  • 1117 Views
  • 5 replies
  • 0 likes

Problems with Shuffle Function Using Bluetooth

I have a Droid Turbo. When I listen to my playlist (s) using my LG Bluetooth headset, the shuffle function doesn't work properly. The most common problem is that it won't automatically advance to the next song and start playing on its own, so I have ...

Newbie

I have a Droid Turbo. When I listen to my playlist (s) using my LG Bluetooth headset, the shuffle function doesn't work properly. The most common problem is that it won't automatically advance to the...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Automatic log out and download music lost

When I turn off my smartphone or in any other moment, loosing all my download music.

Newbie

When I turn off my smartphone or in any other moment, loosing all my download music.

433 Views

0 replies

0 likes

Android
galaxy j7
  • 433 Views
  • 0 replies
  • 0 likes

Load times extremely slow on samsung s5

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

Casual Listener

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

colinwoodsy

Newbie

1068 Views

5 replies

0 likes

  • 1068 Views
  • 5 replies
  • 0 likes

Music

I need help how do i fix the problem when i start my song it plays then it just stops

Casual Listener

I need help how do i fix the problem when i start my song it plays then it just stops

382 Views

0 replies

1 likes

  • 382 Views
  • 0 replies
  • 1 likes

Impossible to read mp3 playlists from Android smartphone

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s.I can read the playlists form my laptop, no issue.I can see the playlists in my Samsung Note3 Android but I can't read them nor let them offline.I'm on the same network ; ...

Visitor

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s. I can read the playlists form my laptop, no issue. I can see the playlists in my Samsung Note3 Android but I can't re...

user-removed

Not applicable

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

Hacked account

What should i do when my premium account has been hacked?

Casual Listener

What should i do when my premium account has been hacked?

mohicans

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Have to uninstall and reinstall just to download music offline otherwise it don't work

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a second (if at all) then goes back to grey and doesn't d...

Music Fan

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a seco...

suicidesage

Music Fan

2155 Views

10 replies

0 likes

  • 2155 Views
  • 10 replies
  • 0 likes