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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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momentary interruption

Hi, Since few days I have problem with my app, when I listen music I have momentary interruption several times for one song. Does anyone have a similar situation?

Regular

Hi,   Since few days I have problem with my app, when I listen music I have momentary interruption several times for one song. Does anyone have a similar situation?

248 Views

0 replies

0 likes

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Playlist keeps stopping

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one track, sometimes five tracks, ten tracks etc. Ive tried...

Newbie

Would anyone have an idea why I'm having problems with any offline playlist? I'm on a Sony Xperia 5 and spotify premium. Anytime I play on offline playlist it stops randomly. Sometimes after one trac...

longelas

Casual Listener

577 Views

2 replies

0 likes

Playlist problem
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No local file sync/download on Android.

Hello, i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network. I tested adding local files to my playlist on both Pc's,but my Android Device doesnt sync/download the local files to offline mode.I rest...

Casual Listener

Hello,   i am running Spotify on 2 Pc's and 1 (new) Android Device. All Devices are connected to the same network.  I tested adding local files to my playlist on both Pc's,but my Android...

463 Views

0 replies

0 likes

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Favorites not there after reinstall

So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so. Could load webpages, but not good enough for Spotify. Thought uninstalling and reinstalling Spotify might work, but no, it did not res...

Newbie

So, my Spotify was having all kinds of problems not being able to go "Online" if off wifi despite clearly being so.  Could load webpages, but not good enough for Spotify.    Thought ...

249 Views

0 replies

0 likes

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Redownload

The spotify app suddenly downloaded all the songs in my list again. Where does that come from?

Newbie

The spotify app suddenly downloaded all the songs in my list again. Where does that come from?

196 Views

0 replies

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Android Spotify crashes at albums section

Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day. The next day same thing. It crashes when accessing my albums. After reinstallation it's fine for the resgt of...

Regular

Spotify keeps crashing when I'm going to my albums. The only thing that seems to help is reinstalling Spotify and then it works for the day.  The next day same thing. It crashes when accessin...

339 Views

0 replies

0 likes

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no search

On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down.I have tried resetting phone, redownloading app, made sure there is enoug...

Casual Listener

On my spotify premium (only on my samsung note not the other devices in the house) i try to search a song and after the first three letters have been typed, spotify closes down. I have tried resetti...

217 Views

0 replies

0 likes

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Solved!! Storage space

I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and the amount of music of have has taken over the bas...

Casual Listener

I have a Samsung Galaxy S6 16GB with a 32GB SD card. I work on a farm with very little reception and use Spotify everyday for music. The problem I have is that I can't save music onto the SD card and...

Mooseman923

Casual Listener

4340 Views

6 replies

0 likes

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Impossible de synchroniser meme en mode hors connexion

Bonjour, J'ai un très très gros problème, Spotify me dis de me connecter pour pouvoir synchroniser ma musique local et mes playlists alors que.. je suis DEJA connecter... De plus quand il s'agit de synchroniser une chanson de votre catalogue, là il n...

Newbie

Bonjour,   J'ai un très très gros problème,  Spotify me dis de me connecter pour pouvoir synchroniser ma musique local et mes playlists alors que.. je suis DEJA connecter...   De p...

maximeheuillet

Newbie

690 Views

1 replies

0 likes

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It's offline

My playlist is saying offline and I am trying to get it back online

Regular

My playlist is saying offline and I am trying to get it back online

184 Views

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Downloaded songs deleted each month

So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GBs of data and downloading this each month takes day...

Newbie

So I'm using Spotify Premium and the payment is included with my monthly plan. Each month, when my plan and therefore Premium payment is done, I fınd all of my offline data deleted. I have 15 - 20 GB...

woodandrew90

Roadie

610 Views

1 replies

0 likes

Deleted downloads
Offline songs
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Solved!! cant see any play button on individual songs on my htc one

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player).I can only save songs to my playlist and the shuffle play. (Very annoying).I have the latest version of spotify installed...

Casual Listener

Can anyone please help me .I have a HTC one and don't see any play button on individual songs. ( like you can on the web player). I can only save songs to my playlist and the shuffle play. (Very ann...

woodandrew90

Roadie

7062 Views

4 replies

0 likes

HTC one no play button
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Problems with suggested songs

As firstI don't have a premium account...When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song starts again and no longer allowed to play music that I really...

Newbie

 As first I don't have a premium account... When I'm listening to my music , the suggested songs are played. I don't like these so when I try to change suggested songs another suggested song s...

206 Views

0 replies

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Trouble pressing the three dots to expand song options

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on the right side of the screen to pull up the song opt...

Casual Listener

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on t...

RDW63

Regular

1351 Views

4 replies

2 likes

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App will not close on android M

It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end. Most of the time I'd be ok with it but this is really hogging the battery a...

Regular

It keeps running in background even if I close the app. It's not in the Open Apps screen, the controller in the notification drawer is gone, yet it keeps playing without end.    Most of t...

322 Views

0 replies

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No Eq option on my Huawei p8 lite

I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....

Newbie

I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....

OttoFrohmader

Newbie

11200 Views

2 replies

0 likes

Equalizer
equalizer dont work
Equalizer help
Equalizer issues
huawei
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My Discover reccomendations dissapeared

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank & wiped clean...why did this occur? I tried to do a re...

Roadie

Hi...I have a Spotify premium account and I utilize Spotify on an LG Android smartphone...Anyways all of a sudden I clicked on the "Discover" tab today and all of a sudden the whole page is blank &am...

aurorasz

Regular

904 Views

7 replies

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Solved!! Song starts in mute (LG Optimus G)

1) Everytime a song ends and another begins it becomes muted.2) If I pause a song, when I resume playing, it starts again from the beginning.My smartphone information is:Brand: LG (only internal memory)Model: Optimus G (E-987)OS version: Android 4.1....

Newbie

1) Everytime a song ends and another begins it becomes muted. 2) If I pause a song, when I resume playing, it starts again from the beginning. My smartphone information is: Brand: LG (only interna...

Bittencourt

Spotify Star

564 Views

1 replies

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Spotify bug?

Hello, I am new here so don't now how everything works yet. But i have a little question about something whitin Spotify. Tomorrow Macklemore & Ryan Lewis will release their new album; This unruly mess i've made.So i was listening some older Macklemor...

Casual Listener

Hello,   I am new here so don't now how everything works yet.   But i have a little question about something whitin Spotify.   Tomorrow Macklemore & Ryan Lewis will release t...

Husky22

Casual Listener

625 Views

2 replies

0 likes

Macklemore
Spotify
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Android: Display on homescreen when playing on another device

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone. I have no need to use up data to see what I am well aware that I am listening to on my computer. I set the app to not "Show Notificat...

Regular

I use Spotify on a computer and on my Android phone. Everything that I play on my computer now displays on my phone.   I have no need to use up data to see what I am well aware that I am liste...

SarahDawn

Newbie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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