Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210918 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210918 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561404 Views

78 replies

3 likes

  • 561404 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463203 Views

575 replies

39 likes

Account
Free
  • 463203 Views
  • 575 replies
  • 39 likes

Downloaded Albums no longer appear in Downloads listing, but app still using 1.5 GB of data storage.

OK, so all the albums I downloaded to the phone for offline listening no longer appear in the listing when filtering albums for Downloads. When I open up Android settings and look, the Spotify app is still using 1.5 GB of disk storage. So the downloa...

Newbie

OK, so all the albums I downloaded to the phone for offline listening no longer appear in the listing when filtering albums for Downloads. When I open up Android settings and look, the Spotify app is...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

"Play" function doesn't stay on after tap

I'm using version 5.5.0.562 beta, and whenever I tap on the play button, the song plays for half a second and then automatically pauses.I used the app an hour ago and everything was OK.After it started I removed the app and installed a newer version,...

Casual Listener

I'm using version 5.5.0.562 beta, and whenever I tap on the play button, the song plays for half a second and then automatically pauses. I used the app an hour ago and everything was OK. After ...

neitley

Casual Listener

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

My music keeps pausing after each song, when I'm not on the app

I already tried to reach install the appI have tried to change certain settingsNothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that even necessary. The issue has been happening for the past t...

Newbie

I already tried to reach install the app I have tried to change certain settings Nothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that ...

Joe

Community Legend

626 Views

1 replies

0 likes

pausing
problems
  • 626 Views
  • 1 replies
  • 0 likes

Spotify won't load offline songs

I bought a 16GB micro SD card just to download songs for my phone - which was getting too much load. During the tranfer from phone to SD, my card got corrupted and I had to format it. Since then I'm trying everything to download the songs to my SD ca...

Casual Listener

I bought a 16GB micro SD card just to download songs for my phone - which was getting too much load. During the tranfer from phone to SD, my card got corrupted and I had to format it.   Since ...

Bittencourt

Spotify Star

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes

Brauche Hilfe bei Spotify fürs Android

Ich habe seit neustem Probleme mit Spotify auf meinem Handy. Da ich Spotify Premium habe, habe ich meine Playlist heruntergeladen. und kann dann auch Offline hören doch wenn ich mein Handy komplett ausschalte und wieder anmache und Spotify öffne dann...

Newbie

Ich habe seit neustem Probleme mit Spotify auf meinem Handy. Da ich Spotify Premium habe, habe ich meine Playlist heruntergeladen. und kann dann auch Offline hören doch wenn ich mein Handy komplett a...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Spotify is extra slow, does not respond, undownloads playlists etc.

For a few weeks my spotify has become really bad. Normally when i left the house, i would just start up spotify and then shuffle one of my playlists. Nowadays this has turned into a struggle. Often when i start spotify, i need 3 to 5 minutes until i ...

Casual Listener

For a few weeks my spotify has become really bad. Normally when i left the house, i would just start up spotify and then shuffle one of my playlists. Nowadays this has turned into a struggle. Often w...

721 Views

0 replies

2 likes

  • 721 Views
  • 0 replies
  • 2 likes

Unsave From Android Notification Bug

The unsave button does not work in the Android Notification pane. You can tap the + symbol, which becomes a √, indicating the track has been saved to your music. Tapping the √ should remove the song, indicating the change by returning to a +, but it ...

Regular

The unsave button does not work in the Android Notification pane. You can tap the + symbol, which becomes a √, indicating the track has been saved to your music. Tapping the √ should remove the song,...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Can not get the 99cents 4 3 months

Can someone please help me I cannot get to the 99 Cent free for 3 months premium Spotify it is saying that I that I am ineligible for it now with Spotify email me a email saying that I could get it what is wrong can anybody help me thank you

Gig Goer

Can someone please help me I cannot get to the 99 Cent free for 3 months premium Spotify it is saying that I that I am ineligible for it now with Spotify email me a email saying that I could get it w...

richiebr88

Gig Goer

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Solved!! Can not get the 99cents 4 3 months

Spotfire wrote me an email saying that I could get Spotify premium for $0.99 for 3 months what is wrong it is not working it says unfortunately I'm unavailable for that

Gig Goer

Spotfire wrote me an email saying that I could get Spotify premium for $0.99 for 3 months what is wrong it is not working it says unfortunately I'm unavailable for that

richiebr88

Gig Goer

1327 Views

5 replies

0 likes

  • 1327 Views
  • 5 replies
  • 0 likes

Navigate through Spotify with pad, joystick,...

Hello, I use a mini bluetooth gamepad attached to the steering wheel of my car to control some phone features while driving without having to use the touchscreen and thus avoiding paying too much attention to the phone.Navigating through Spotify list...

Casual Listener

Hello, I use a mini bluetooth gamepad attached to the steering wheel of my car to control some phone features while driving without having to use the touchscreen and thus avoiding paying too much att...

1228 Views

0 replies

1 likes

Android 5.0.1 pad navigation
  • 1228 Views
  • 0 replies
  • 1 likes

You can see the lyrics on the cell as in the computer?

You can see the lyrics on the cell as in the computer? Becouse I want see the letters

Newbie

You can see the lyrics on the cell as in the computer? Becouse I want see the letters

Joe

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Pressing play on an Android Wear device resumes music on the phone, not on a Spotify Connect device

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an Android Wear device, such as a smartwatch. However, y...

Music Fan

The Spotify app for Android allows controlling the music playing on a desktop computer, console or the like via Spotify Connect. Similarly, the app allows controlling the music on the phone via an An...

498 Views

0 replies

0 likes

android wear
  • 498 Views
  • 0 replies
  • 0 likes

Allways Shuffle!

I´ve a problem on my Android divece.Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion.What kann i do? I have no Premium.

Newbie

I´ve a problem on my Android divece. Shuffle is allways activated and if i´d like to deactevate it there comes a massage you need Premium to use this funktion. What kann i do?   I have no Pr...

Joe

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Premium summer discount

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summer discount??

Casual Listener

I just bought premium summer discount , (3 months for $9.99) but when I got my receipt it said I just got regular premium for 9.99 and will be charged monthly. How do I know if I really got the summe...

780 Views

0 replies

0 likes

Payment
Premium
summer
  • 780 Views
  • 0 replies
  • 0 likes

Problem with my music

Good Morning! I have a very serious problem: I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

Newbie

Good Morning! I have a very serious problem:   I have Spotify Premium and often nothing, playlists are added to my music without my having done anything! What can it be? Can someone help me???

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Solved!! Sound quality is distorted on bluetooth

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the problem. I understand that having a nexus phone and gett...

Music Fan

I just updated my Nexus 5 (2013) to Android 6.0.1 and now on my LG 730 bluetooth headphones the sound is distorted. Adjustding the volume from either my phone or the headphones does not fix the probl...

KyleJ

Newbie

7182 Views

3 replies

0 likes

  • 7182 Views
  • 3 replies
  • 0 likes

Spotify Connect Problem

Hello, I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I see second device which called XT-1040 but I have no idea ab...

Newbie

Hello,   I have a serious problem with spotify connect. While I listen my tracks, suddenly it asks select your mobile and it changes the track that I listen. When it asks select your mobile I ...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Spotify App verschwindet bei Android Handy

Hallo,ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem:Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden nicht mehr auf dem Home Screen, noch in der APP Liste des...

Casual Listener

Hallo, ich besitze ein OnePlus One mit der CyanogenMod, und habe folgendes Problem: Seit jeher kann ich nach einer erfolgreichen Installation von Spotify die App nach wenigen Minuten bis Stunden ni...

Joe

Community Legend

1317 Views

5 replies

0 likes

  • 1317 Views
  • 5 replies
  • 0 likes

Android & iOS: Doesn't play next song automatically

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This bug happens on Android and iOS. It is very annoying to p...

Roadie

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This ...

bakkerl

Regular

755 Views

1 replies

2 likes

  • 755 Views
  • 1 replies
  • 2 likes

Black screen after logging in

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The phone is a Samsung s5 , I have watched every YouTube c...

Newbie

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The pho...

Bittencourt

Spotify Star

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes