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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

  • 548639 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

Android & iOS: Doesn't play next song automatically

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This bug happens on Android and iOS. It is very annoying to p...

Roadie

When a song is finished, it just stops playing, then nothing more. Pause button is visible. Progress bar says 0 or 1 seconds left of song. Must press next manually for something to happen. This ...

bakkerl

Regular

738 Views

1 replies

2 likes

  • 738 Views
  • 1 replies
  • 2 likes

Black screen after logging in

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The phone is a Samsung s5 , I have watched every YouTube c...

Newbie

Hi, I am currently trying to sign into Spotify so my mother can use the music app on holiday, each time I enter my log in details the screen goes black and reverts to the home screen picture. The pho...

Bittencourt

Spotify Star

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

Reinstalled

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

Newbie

I reinstalled this app because i had problems with continuous play. It would play 2 songs then stop. Now it wont allow me to log back in. WHY?

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Copy songs from a playlist to my

Subject says it all. I want to copy all songs from a playlist and add it to my own

Newbie

Subject says it all. I want to copy all songs from a playlist and add it to my own

user-removed

Not applicable

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Spotify premium to family

Does someone knows to become my Spotify premium account to family? ...

Newbie

Does someone knows to become my Spotify premium account to family? ...

Dreadlord

Community Legend

734 Views

1 replies

0 likes

Spotify family
Spotify Premium
  • 734 Views
  • 1 replies
  • 0 likes

Solved!! I cant save on my external sd card

I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so??

Casual Listener

I read all the topics here but nothing works. The instructions says i must upgrade spotify and then select settings-storage and then select sd card, but i find that theres not any "storage" option,so...

Dreadlord

Community Legend

1183 Views

5 replies

0 likes

  • 1183 Views
  • 5 replies
  • 0 likes

Solved!! Download only over wifi

How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download arrow had turned to green (this means it's availab...

Casual Listener

How do you prevent downloading using data?? I remember there being an option and i had it turned off but today I was streaming and saved the Playlist I was listening to and realized that the download...

Ekrisztian

Casual Listener

58897 Views

4 replies

0 likes

  • 58897 Views
  • 4 replies
  • 0 likes

Spotify Keeps Restarting my phone

Hi,Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart.I tried deleting the cache and that didnt work, i also uninstalled and did a fresh install that didnt work...

Casual Listener

Hi, Everytime i try to download a playlist on to my Samsung Galaxy S4 it gets to about 60-70% and it then crashes my phone causing it to restart. I tried deleting the cache and that didnt work, i a...

vik-sun01

Regular

1455 Views

3 replies

0 likes

  • 1455 Views
  • 3 replies
  • 0 likes

Premium not working on my cell!

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination?? I still can't do somethings that I thought was allowed when becoming an premium user.... Like being able to repeat songs, and playing the song...

Newbie

I have a question, when I became a premium account purchaser, isn't my cell phone part of the combination??  I still can't do somethings that I thought was allowed when becoming an premium user....

Bittencourt

Spotify Star

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Can't register Spotify Premium

It always says please blahblah to our support team.I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

Newbie

It always says please blahblah to our support team. I used my globe phone number first and made sure i have load but it still says support team blahblah. Can someone help me out here pls

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Spotify Connect cannot find vizio tv app to control

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app. No devices are shown on android spotify connect. Is this possible? how do i get my tv connection selected? The tv is connected to home...

Newbie

I want to be able to use my android phone spotify app with the spotify connect and control my vizio tv spotify app.  No devices are shown on android spotify connect.  Is this possible?&nbsp...

kaijones

Newbie

10278 Views

8 replies

8 likes

  • 10278 Views
  • 8 replies
  • 8 likes

Leave beta

Hi I am looking for a way to leave the Android beta

Newbie

Hi I am looking for a way to leave the Android beta

803 Views

0 replies

1 likes

Beta
  • 803 Views
  • 0 replies
  • 1 likes

Logging in on another device

Hi there, I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this? I have tried getting an email sent from spotify to set a password to do this,...

Newbie

Hi there,   I have logged in to spotify through facebook on my android device. I want to login on another device (Apple) without loggin in through facebook. How do I do this?   I have t...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

download música to pc but not on smartphone?

Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!

Newbie

Is there a way to download music to my desktop to listen it offline without syncronize it to muy phone? I have little free card space available. Thanks!

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Facebook

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

Newbie

How can you disconnect from your Facebook account without a desktop ? Is there an app or something I can use ?

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Download ALL???

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

Newbie

Just did a factory reset on my HTC One m8 and now I have to download my playlists again. Is there a way to download all? Currently, I have to download each playlist individually.....Over 500 of them!

Joe

Community Legend

571 Views

1 replies

0 likes

download playlist
  • 571 Views
  • 1 replies
  • 0 likes

Can't Purchase the Spotify Premium

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

Newbie

Please help me I want to Purchase the Spotify Premium I have enough load Balance ro Purchase it but I can't buy it. Please reply Asap. To my email.: Shoutaroukimoto@gmail.com

Hugodpr99

Newbie

634 Views

1 replies

0 likes

need help
  • 634 Views
  • 1 replies
  • 0 likes

Downloaded playlists keep being deleted

I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I've done the offline playlist troubleshooting but th...

Newbie

I have a playlist downloaded on my phone with 200+ songs and every month or so they get deleted from my phone. I still have the option to stream it but my mobile data situation isn't the greatest. I'...

Joe

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Pago en oxxo

Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??

Newbie

Necesito ayuda, eh realizado mi pago con paypal y mi cuenta no cambia a premium, que puedo o debo hacer??

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Can't Download Playlists For Offline Use

I've read through pages upon pages of postings about this, but have yet to find a solution... I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted to listen to offline. It would either not download at all, or ...

Casual Listener

I've read through pages upon pages of postings about this, but have yet to find a solution...   I have spotify premium, and noticed that my android wasn't downloading the playlists I wanted ...

danydan12

Newbie

4577 Views

11 replies

5 likes

  • 4577 Views
  • 11 replies
  • 5 likes