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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389416 Views

545 replies

34 likes

Account
Free
  • 389416 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8100 Views

0 replies

7 likes

  • 8100 Views
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  • 7 likes

Solved!! [Android][Delete offline tracks] / [Borrar canciones descargadas]

Hi people!The last friday, I bought Sporify Premium and I tried to download 4 songs to test it. Then i wanted to delete this songs and free the cellphone memory but I can't do it. I tried deleting those songs from "My Music" but the memory still bein...

Casual Listener

Hi people! The last friday, I bought Sporify Premium and I tried to download 4 songs to test it. Then i wanted to delete this songs and free the cellphone memory but I can't do it. I tried deleting ...

ramaezequiel

Casual Listener

1804 Views

2 replies

0 likes

  • 1804 Views
  • 2 replies
  • 0 likes

"Disk Almost Full" message is spammed, cannot enter app

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmarking some songs to free up space, which would be a ...

Casual Listener

My wife's phone is nearly out of space, and now when she tries to start Spotify she recieves an endless stream of "Disk Almost Full" messages that prevent her from entering the app. It suggests unmar...

choirgirl

Casual Listener

2917 Views

3 replies

0 likes

  • 2917 Views
  • 3 replies
  • 0 likes

App crashing on S7 edge - marshmallow 6.0.1

App constantly crashes when i play both playlists both offline and online. Noticed this when i switched to samsung s7 edge. Can't even finish one song without it shutting down. Cached songs even stop playing. I need help solving this or will quit pay...

Newbie

App constantly crashes when i play both playlists both offline and online. Noticed this when i switched to samsung s7 edge. Can't even finish one song without it shutting down. Cached songs even stop...

user-removed

Not applicable

852 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Playing mobile files on mobile

Hi, Hopefully someone can help, I've been looking around a lot and can't find the answer to my q. Is there any way to play files stored locally on my mobile phone (nexus 5) within the mobile app? I know about doing it via desktop/sync but was hoping ...

Casual Listener

Hi,   Hopefully someone can help, I've been looking around a lot and can't find the answer to my q. Is there any way to play files stored locally on my mobile phone (nexus 5) within the mobile...

markpitch

Casual Listener

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
  • 0 likes

Spotify for Android

Hi, 2 days ago i purchased spotify Premium, but when i tried to download the app from google play i found out that i can't have it because i'm outside USA, is there anything i can do ? thanks in advance.

Casual Listener

Hi, 2 days ago i purchased spotify Premium, but when i tried to download the app from google play i found out that i can't have it because i'm outside USA, is there anything i can do ? thanks in adva...

glownza

Casual Listener

1291 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Local files not adding to android player...

Hello all,I have recently upgraded my mobile phone for Samsung Galaxy S7. I have installed Spotify and logged in successfully. Playlists and everything appear OK. Except... My local files synchronised previously from my laptop (Windows 10), are now s...

Newbie

Hello all, I have recently upgraded my mobile phone for Samsung Galaxy S7.  I have installed Spotify and logged in successfully.  Playlists and everything appear OK. Except...   My ...

osornios

Spotify Star

892 Views

1 replies

0 likes

  • 892 Views
  • 1 replies
  • 0 likes

Offline Mode - Missing Album Art (Android app)

On Nexus 5X here, sometimes select songs/albums are missing album art when I play in Offline Mode? Switching to online brings the album art back, but then it happens again later at some point. Thanks, A.R.

Casual Listener

On Nexus 5X here, sometimes select songs/albums are missing album art when I play in Offline Mode? Switching to online brings the album art back, but then it happens again later at some point. &nbsp...

osornios

Spotify Star

733 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Disable 'upgrade to family plan' notifications

How do I disable the notifications about upgrading to a family plan on my phone? I don't have a family. They are all dead - these notifications do nothing but annoy and upset me. How do I turn off these notifications, whilst keeping other notificatio...

Newbie

How do I disable the notifications about upgrading to a family plan on my phone? I don't have a family. They are all dead - these notifications do nothing but annoy and upset me.   How do I tu...

user-removed

Not applicable

1365 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Sony Xperia M4 Can't move my songs to my SD card.

I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem but it does not work for me. I've been trying to fix...

Casual Listener

I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem b...

Bittencourt

Spotify Star

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Spotify Family Premium

I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. Refreshed the links and nothing is working.Instead o...

Newbie

I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. R...

osornios

Spotify Star

1114 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I canceled my subscription because I didn't want to be charged, but was still charged

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would like my money back.

Newbie

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would...

osornios

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Songs duplicating when they shouldn't

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my phone it copies the same song and just repeats it ev...

Newbie

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my p...

Joe

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Limit check.

How do i check the amount if songs I currently have on spotify?

Regular

How do i check the amount if songs I currently have on spotify?

user-removed

Not applicable

3561 Views

9 replies

0 likes

  • 3561 Views
  • 9 replies
  • 0 likes

Albums, Songs, Artists will not load in Library

Hi all! In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the saved content. The problem has remained for almost a week, I...

Newbie

Hi all!   In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the ...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Log in problem

I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?

Newbie

I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?

plan14year

Newbie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Spotify logout after reboot

Hi, I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When I try to redownload them they'll go to my internal storage i...

Newbie

Hi,   I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When ...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
  • 0 likes

[Q] recommended songs based on current playlist in android app

On spotify for desktop, I found a great feature "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST" How can I get this feature in android application? I am aware of playlist radio but the feature that I want is different. It allows "on the go addi...

Roadie

On spotify for desktop, I found a great feature   "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST"   How can I get this feature in android application? I am aware of playlist radi...

1393 Views

0 replies

0 likes

  • 1393 Views
  • 0 replies
  • 0 likes

Why does Spotify Connect not detect the Spotify Vizio smart TV app?

Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it.Of course, this wouldn't be an issue if Spotify would add Chromecast su...

Regular

Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it. Of course, this ...

chrisj1913

Casual Listener

1067 Views

2 replies

4 likes

  • 1067 Views
  • 2 replies
  • 4 likes

Spotify re-downloading entire songlist and deleted my prior downloaded playlists

Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough space. Cue today, glancing at my phone, I see spotify downl...

Newbie

Hi all,   I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough...

Bittencourt

Spotify Star

705 Views

1 replies

0 likes

problem
re-download
  • 705 Views
  • 1 replies
  • 0 likes

only playing on shuffle

My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.

Newbie

My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.

Joe

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes