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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Spotify Mobile crossfades without selecting option

Hello! For the past week or so (it may have been since I upgraded my app) my Spotify Mobile on my Android phone has been crossfading between songs. I double-checked my settings and the setting for crossfading is still set as 'off' so I don't know why...

Newbie

Hello! For the past week or so (it may have been since I upgraded my app) my Spotify Mobile on my Android phone has been crossfading between songs. I double-checked my settings and the setting for cr...

550 Views

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Android
Crossfade
Mobile
Troubleshooting
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How to identify offline content

Hello, As you can see from my screenshot I've put my phone into offline mode and selected an album that is not set to be available offline nor does it have any tracks with the green icon. Yet it will still play the track, I've tried doing this when I...

Casual Listener

Hello,    As you can see from my screenshot I've put my phone into offline mode and selected an album that is not set to be available offline nor does it have any tracks with the gre...

woodandrew90

Roadie

531 Views

3 replies

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Playing songs from different playlist

I have about 5 playlist now I want to play all 5 at the same time like adding them to a queue

Newbie

I have about 5 playlist now I want to play all 5 at the same time like adding them to a queue

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Solved!! Como retirar uma música da Playlist baixada?

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?

Casual Listener

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...

Bittencourt

Spotify Star

10017 Views

3 replies

0 likes

Remove music playlist
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Como retirar uma música da Playlist baixada?

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço?How to remove music of downloaded song list (playlist)?

Casual Listener

Eu baixei a playlist sugerida do Spotify " Bonde do Funk " Porém tem umas músicas que eu não gosto e não consigo de jeito nenhum retirar.. Como faço? How to remove music of downloaded song list (p...

Bittencourt

Spotify Star

669 Views

1 replies

0 likes

Remove music playlist remover música songlist
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Local Files Not Downloading

Ive put some local file into my playlist on my computer and they aren't downloading onto my phone (Droid Turbo)It used to work just fine, and one day stopped working.Any tips or help for this?

Casual Listener

Ive put some local file into my playlist on my computer and they aren't downloading onto my phone (Droid Turbo) It used to work just fine, and one day stopped working. Any tips or help for this?

340 Views

0 replies

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Equalizer not working

So the built-in equalizer in the spotify app has never worked on my Note 5. I've always updated spotify as well. Wondering if anyone else has been having the same problem and if there are any solutions to this. I've already tried reinstalling the app...

Casual Listener

So the built-in equalizer in the spotify app has never worked on my Note 5.  I've always updated spotify as well.  Wondering if anyone else has been having the same problem and if there are...

410 Views

0 replies

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Spotify Premium mit PSC bezahlen

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

Newbie

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

user-removed

Not applicable

14401 Views

5 replies

1 likes

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Local files unavailable on phone

Hi, I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find. Yesterday my finger unfortunately slipped on my screen and unchecked the offline button on one of my playlist which had a lot of...

Newbie

Hi,   I seem to have a similar issue as several people on various boards but there is no answer anywhere that I could find.   Yesterday my finger unfortunately slipped on my screen...

449 Views

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Ford Sync, Spotify and Samsung S6

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved.2014-2015 Ford Fiesta.Anyone know of anything to help?

Newbie

Having issues with spotify and ford sync not downloading artist, playlist and albums. Doesnt reconise any voice commands. The only thing I can do with it is Play Saved. 2014-2015 Ford Fiesta. Anyon...

377 Views

0 replies

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Ford SYNC
Samsung S6
Spotify
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default playlist on startup? idea

hi all, most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do,if i havent already opened it and selected a playlist etc so was thinking that a setting for a default play item mig...

Visitor

hi all,   most of the time when Spotify starts due to a BT connetion (ie car), the app loads ok, butg i think it doesnt know what to do, if i havent already opened it and selected a playlist ...

user-removed

Not applicable

1773 Views

4 replies

3 likes

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Local Files Android

Hi I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I try and download this and make it offline on my Android mobile, I...

Visitor

Hi   I've got some local files on my laptop which play absolutely fine in the desktop player. I've put them into a playlist and this is now viewable on my Android device. However, when I ...

217 Views

0 replies

0 likes

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Spofity crash with Android System impact

Hy everyone. I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlist offline and waited till the download complete. After some ...

Casual Listener

Hy everyone.   I have a Motorola Moto G3 with a SD Card of 32GB. I have the new Andorid Marshmallow and the newest Spotify Version. Seems to be everything ok. I have tried to set a big playlis...

215 Views

0 replies

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Freezing songs/phone

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day.I'll jump in my car, plug in the aux and fire up Spotify. Pick a song from my starred playlist (this also happens to an...

Newbie

I have an android Samsung Galaxy S6 running 5.1.1 and I'm finding that my Spotify is freezing my entire phone multiple times a day. I'll jump in my car, plug in the aux and fire up Spotify. Pick a...

229 Views

0 replies

0 likes

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Problemas con Spotify offline

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no puedo escuchar música. Y aparte cuando vuelvo a mi ca...

Newbie

Me pasa que descargó la música en mi casa, tengo la Spotify Premium pero cuando salgo de mi casa y no tengo WiFi la aplicación se cierra. Como no tengo plan de datos no puedo volver a loggear y no pu...

220 Views

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Missing downloaded tracks

I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers me as they are about 500 songs I downloaded from my ...

Casual Listener

I downloaded quite a few songs on my phone. today, at turn on my mobile, half of the songs appeared as "ready to download" songs I had already downloaded like it was erased. Is it a bug? It bothers m...

pravusjif

Regular

1866 Views

4 replies

0 likes

Android 5.1.1
bug
missing tracks
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Cant Play Songs On-Demand on Kindle Fire Tablets

Brief description of the issue: Unable to select which song I would like to play.Steps to reproduce the issue:Cleared CacheRebootedCleared DataRebootedReinstalled SpotifyRebootedWhat steps you’ve tried already:Your device and operating system: Kindle...

Newbie

Brief description of the issue: Unable to select which song I would like to play. Steps to reproduce the issue: Cleared Cache Rebooted Cleared Data Rebooted Reinstalled Spotify Rebooted Wha...

255 Views

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Get notifications on my phone when a playlist is updated?

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following. Is there any way to do this? Is it an existing feature?? Is there something similar I can do to get t...

Newbie

Hi guys, I'm new in all of this. I need to get notifications on my phone as quick as possible when someone adds a track to a playlist I'm following.   Is there any way to do this? Is it an exi...

194 Views

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Solved!! Spottify will not open after marshmallow update - LG G4

So after the marshmallow update on my LG G4 I cannot get spottify to open. I hit the icon, the screen goes black for a split second and then right back to my home screen. Any suggestions short of wiping my phone, reinstalling and praying it works? Th...

Newbie

So after the marshmallow update on my LG G4 I cannot get spottify to open.  I hit the icon, the screen goes black for a split second and then right back to my home screen.  Any suggestions ...

woodandrew90

Roadie

655 Views

1 replies

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Keeps telling me to upgrade to Premium but am already Premium

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint account and Spotify is still a part of my services I p...

Gig Goer

Now when I open the app on my Android phone it keeps popping up "Upgrade", "Get Premium"! and so on but I am already a Premium user and pay every month through my Sprint Bill. I checked my Sprint acc...

326 Views

0 replies

1 likes

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