Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375796 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
How do you get the playlist you created to only play the songs you add to it? Also, Shuffle only plays the first song I added. I am only on my phone not a PC
How do you get the playlist you created to only play the songs you add to it? Also, Shuffle only plays the first song I added. I am only on my phone not a PC
317 Views
0 replies
0 likes
Hey Hello, My Questions is why are there different options in webplayer and adroid app? for example in webplayer I can choose to see lyrics and I can add maps for my playlists.Webplayer also shows me more possibilities of music. I like this. Suggesti...
Hey Hello, My Questions is why are there different options in webplayer and adroid app? for example in webplayer I can choose to see lyrics and I can add maps for my playlists. Web...
Community Legend
727 Views
1 replies
0 likes
I accidentally logged out of my Spotify app. I had to reset my password. When I got back in my playlist was gone. Can anyone help?
I accidentally logged out of my Spotify app. I had to reset my password. When I got back in my playlist was gone. Can anyone help?
Community Legend
420 Views
1 replies
0 likes
I have not found a way to have the app default to my playlists page when I open it. Each time I have to click on the menu, then Your Library, and lastly Playlists.It would be a great feature to have. Less looking and clicking, more/faster listening. ...
I have not found a way to have the app default to my playlists page when I open it. Each time I have to click on the menu, then Your Library, and lastly Playlists. It would be a great feature to h...
Not applicable
1401 Views
1 replies
1 likes
I'm using Spotify version 5.4.0.858 on a Samsung Galaxy S4 and Spotify always freezes when I try to open it. I get a message saying "Spotify is not responding..." every time it's opened. On top of that I get a notification that says"No storage area f...
I'm using Spotify version 5.4.0.858 on a Samsung Galaxy S4 and Spotify always freezes when I try to open it. I get a message saying "Spotify is not responding..." every time it's opened. On top of th...
Not applicable
535 Views
1 replies
0 likes
Radio Stations just stop playing after a certain amount of songs have played / been skipped. I haven't measured exactly how many songs, but it feels like 15 to 20 songs maybe. It's as if the radio stations became a playlist instead of an actual radio...
Radio Stations just stop playing after a certain amount of songs have played / been skipped. I haven't measured exactly how many songs, but it feels like 15 to 20 songs maybe. It's as if the rad...
Casual Listener
905 Views
5 replies
0 likes
I have a LG tablet and a Preminum subscriber. I have downloaded music but I am unable to listen to songs offline. Please help. Thanks!
I have a LG tablet and a Preminum subscriber. I have downloaded music but I am unable to listen to songs offline. Please help. Thanks!
Spotify Star
611 Views
1 replies
0 likes
Hi @everyone, I have the following problem:I want to subscribe to a podcast (Fest & Flauschig by Olli Schulz and Jan Böhmermann) but it is not possible for me. I have an Android phone (Samsung Galaxy S3 Mini), I got Spotify Free, I live in Germany (a...
Hi @everyone, I have the following problem: I want to subscribe to a podcast (Fest & Flauschig by Olli Schulz and Jan Böhmermann) but it is not possible for me. I have an Andro...
760 Views
0 replies
0 likes
When I'm listening to an album instead of it going to the next song it skips around, without me being in shuffle play. How can i get this to stop and just go to the next song? I am a premium user
When I'm listening to an album instead of it going to the next song it skips around, without me being in shuffle play. How can i get this to stop and just go to the next song? I am a premium user
794 Views
0 replies
0 likes
Hi' I have noticed there is no sub when using the app for Android TV.On my receiver, it just says 2.0, not 2.1 as it should. Every other app works as it should with this. And the control. To get out of the app, I have to push home button. That is no ...
Hi' I have noticed there is no sub when using the app for Android TV. On my receiver, it just says 2.0, not 2.1 as it should. Every other app works as it should with this. And the ...
456 Views
0 replies
0 likes
Hello, for some reason it was suddenly not possible anymore to download songs on my Android phone. The error message always bothers that I ought to have more than three devices with that phone - I never had any problems downloading and neither added ...
Hello, for some reason it was suddenly not possible anymore to download songs on my Android phone. The error message always bothers that I ought to have more than three devices with that pho...
Regular
509 Views
2 replies
0 likes
Hi so I've had Spotify before on my last phone but now with my new phone its not allowing me to download it and I saying its not available in my country, this can't be the problem because I live in the channel islands and my sister with the same phon...
Hi so I've had Spotify before on my last phone but now with my new phone its not allowing me to download it and I saying its not available in my country, this can't be the problem because I live in t...
322 Views
0 replies
0 likes
The skip back option in widget and notification has been grayed out and not allowing me to select it. Only while in the actual app it's lit up.
The skip back option in widget and notification has been grayed out and not allowing me to select it. Only while in the actual app it's lit up.
Regular
853 Views
4 replies
0 likes
Teens of denial by car seat headrest just came out but when I click on any song in the album, it appears on the bottom of the screen then promptly disappears. It may have been uploaded incorrectly. Not sure but I really want to hear it
Teens of denial by car seat headrest just came out but when I click on any song in the album, it appears on the bottom of the screen then promptly disappears. It may have been uploaded incorrectly. N...
Casual Listener
841 Views
2 replies
0 likes
I have active notifications (shared playlists), but they will not load on my android. I have the green dot saying that they are there but they never appear. I have tried logging out, logging out and reinstalling, but they never appear. My other frien...
I have active notifications (shared playlists), but they will not load on my android. I have the green dot saying that they are there but they never appear. I have tried logging out, logging out and ...
577 Views
0 replies
0 likes
I have spotify on android 4.1.2,and sd card 8 GB kingston,class 10.When i go to android>data>com.spotify>files>spotify cashe>storageStorage folder now have a 300 mb and every time i listen some time it fills up.I think it will go to 7 GB. After some ...
I have spotify on android 4.1.2,and sd card 8 GB kingston,class 10. When i go to android>data>com.spotify>files>spotify cashe>storage Storage folder now have a 300 mb and every time ...
Casual Listener
493 Views
2 replies
0 likes
Where can i see in the app how many followers my playlist has?
Where can i see in the app how many followers my playlist has?
Music Fan
1051 Views
6 replies
0 likes
I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open it again and look for the song I was listening to. ...
I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open ...
Casual Listener
1729 Views
4 replies
0 likes
It seems I got a really rare problem, I haven't found anything about it yet. Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. Is it possible to still get them in my offline spotify playlists?or the play...
It seems I got a really rare problem, I haven't found anything about it yet. Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. 🙂 Is it possib...
Community Legend
498 Views
2 replies
0 likes
