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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118760 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239528 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600390 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492881 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Spotify App on Galaxy S7

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to make sure that all the information i have entered ...

Newbie

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to...

Joe

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
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Spotify Duplicating Scrobbles

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

Newbie

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

645 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

I pay with credit card

when i want to pay by credit card leaves he tells me there^s a problem whit my card and to pay with 3 diferent card and will no let me

Newbie

when i want to pay by credit card  leaves he tells me there^s a problem  whit my card and  to pay with 3 diferent card and  will no let me

896 Views

0 replies

0 likes

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How to stop my individual premium account.

I want to stop my individual premium account because i want to get the family premium account.

Newbie

I want to stop my individual premium account because i want to get the family premium account.

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
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Skipping/pausing tracks impossible via bluetooth

Hi experts!I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5.Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headset or with the buttons of my car stereo.Before, everything...

Newbie

Hi experts! I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5. Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headse...

504 Views

0 replies

0 likes

  • 504 Views
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Still no Podcasts or New Shows Menu????

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows? How long will take until I see is added?

Newbie

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows?  How long will take until I see is added? 

riscum

Newbie

7546 Views

26 replies

12 likes

  • 7546 Views
  • 26 replies
  • 12 likes

Can't send songs to certain Facebook friend

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send any song to her on the desktop version of Spotify. (My...

Newbie

Description When I try to send a song or playlist to my friend on Facebook on my android, her name does not show up when I type in her name. I can send the song to any other friend and I can send...

ziomas3

Newbie

1031 Views

1 replies

1 likes

  • 1031 Views
  • 1 replies
  • 1 likes

Poor sound quality while extreme is on

Hello everybody, I've been experiencing this problem for a few days now. Simply stated: when I listen to music (streaming/dowlnoaded) I always hear about 1 second/0.5 second extreme quality, and then it hops over to very poor quality (while extreme q...

Newbie

Hello everybody,   I've been experiencing this problem for a few days now. Simply stated: when I listen to music (streaming/dowlnoaded) I always hear about 1 second/0.5 second extreme quality,...

549 Views

0 replies

0 likes

extreme
poor
quality
sound
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Android SDK stable release

Hi, is there any plan for when Spotify will release a stable SDK version, a non beta one? RegardsTor

Newbie

Hi,   is there any plan for when Spotify will release a stable SDK version, a non beta one?    Regards Tor

470 Views

0 replies

0 likes

Android
SDK
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Problème avec un titre

Bonjours j'ai un problème hier j'ai ajouter un titre non Spotify sur PC à partir de mes fichier locaux car il n'existe pas sur Spotify et j'arrive pas à la lire sur Android j'espère avoir de laide MERCI

Newbie

Bonjours j'ai un problème hier j'ai ajouter un titre non Spotify sur PC à partir de mes fichier locaux car il n'existe pas sur Spotify et j'arrive pas à la lire sur Android j'espère avoir de laide ME...

395 Views

0 replies

0 likes

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Solved!! Problem using app

After updating to newest Android OS (6.0.1), I cannot open the Spotify app. I uninstalled and reinstalled, didn't work. When I try to open the app, I get a black screen. I'm sure this has to do with the app not being compatable with this version of A...

Casual Listener

After updating to newest Android OS (6.0.1), I cannot open the Spotify app. I uninstalled and reinstalled, didn't work. When I try to open the app, I get a black screen. I'm sure this has to do with ...

ktglore

Casual Listener

783 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Help

99 cents for trying spotify premium for the summer, I purchased a 10$ spotify gift card. Now when I go into my account for spotify it says my subscription expires 7 / 3 / 16. Someone please hrl

Casual Listener

99 cents for trying spotify premium for the summer, I purchased a 10$ spotify gift card. Now when I go into my account for spotify it says my subscription expires 7 / 3 / 16. Someone please hrl

382 Views

0 replies

0 likes

  • 382 Views
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Spotify and Ford

I don't know what caused this to happen, but it just started happening today. I can't control the app anymore when listening to music in my car. I have a 2012 Ford Focus. It just shows this screen and doesn't do anything. How do I get it back to norm...

Newbie

I don't know what caused this to happen, but it just started happening today. I can't control the app anymore when listening to music in my car. I have a 2012 Ford Focus. It just shows this screen an...

681 Views

0 replies

0 likes

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have playlist songs play one right after another

I am having a hard time with my playlist. The song keeps repeating itself. I want the songs to play automatically one after another

Newbie

I am having a hard time with my playlist. The song keeps repeating itself. I want the songs to play automatically one after another

Jayb72

Community Legend

6231 Views

1 replies

0 likes

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  • 1 replies
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Solved!! android says trying to access from another country

Since spotify "came to canada" i've been able to use it on the same account ive been using for months on my laptop, however now when I try to sign into it on my phone it tells me im trying to sign into it from another country. I've only ever used spo...

Casual Listener

Since spotify "came to canada" i've been able to use it on the same account ive been using for months on my laptop, however now when I try to sign into it on my phone it tells me im trying to sign in...

bodhiman

Newbie

1491 Views

6 replies

0 likes

  • 1491 Views
  • 6 replies
  • 0 likes

can't play advertisement

I'm on spotify free. If the message appears: The next 30 minutes are free if you look at this ad. But then I get this error message: Could not be played. What should I do?

Newbie

I'm on spotify free. If the message appears: The next 30 minutes are free if you look at this ad. But then I get this error message: Could not be played. What should I do?

382 Views

0 replies

0 likes

  • 382 Views
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Removing downloaded songs, but saving album

I have reached the download limit and wish to remove songs/albums from my device, but want to save the album in case I wish to stream at another time. I slide the "available offline" switch to the left/gray position but the green check remains under ...

Casual Listener

I have reached the download limit and wish to remove songs/albums from my device, but want to save the album in case I wish to stream at another time. I slide the "available offline" switch to the le...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Radio function not working properly with Pioneer VSX930 AV Amp

Hello, Radio doesn't seem to work properly : new titles won't load as I listen to the radio. Eventually when the initialy loaded titles list has been fully listened, the radio will stop and no tune be played. It only behaves this way when I connect t...

Regular

Hello,   Radio doesn't seem to work properly : new titles won't load as I listen to the radio. Eventually when the initialy loaded titles list has been fully listened, the radio will...

deltanovembre

Regular

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Using app in ford car

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still can't access my app as it's stuck with the spotify /...

Casual Listener

Following update last night, can no longer use phone to access spotify albums, etc in my fiesta - presumably can only navigate through app via car. More frustratingly, when I leave the car, I still&n...

Colin39

Casual Listener

1248 Views

3 replies

1 likes

  • 1248 Views
  • 3 replies
  • 1 likes

log in not possible

On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP!So difficult to get any further [email protected]

Newbie

On not one of my devices it is possible to log in on my premium account. I tried to get a new pass word, but don't get any reaction. Spotify HELP! So difficult to get any further now..... eichleran...

539 Views

0 replies

0 likes

contact
  • 539 Views
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