Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397775 Views

547 replies

35 likes

Account
Free
  • 397775 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

  • 8522 Views
  • 0 replies
  • 7 likes

Sd card-too much memory

I have spotify on android 4.1.2,and sd card 8 GB kingston,class 10.When i go to android>data>com.spotify>files>spotify cashe>storageStorage folder now have a 300 mb and every time i listen some time it fills up.I think it will go to 7 GB. After some ...

Casual Listener

I have spotify on android 4.1.2,and sd card 8 GB kingston,class 10. When i go to android>data>com.spotify>files>spotify cashe>storage Storage folder now have a 300 mb and every time ...

igor_lavic

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Playlist followers?

Where can i see in the app how many followers my playlist has?

Music Fan

Where can i see in the app how many followers my playlist has?

Jennie1

Music Fan

1089 Views

6 replies

0 likes

  • 1089 Views
  • 6 replies
  • 0 likes

Spotify CLOSES randomly when using other Apps

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open it again and look for the song I was listening to. ...

Casual Listener

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open ...

Mariliasc

Casual Listener

1789 Views

4 replies

0 likes

  • 1789 Views
  • 4 replies
  • 0 likes

Can not play music

Newbie

Daniel

Community Legend

987 Views

2 replies

0 likes

  • 987 Views
  • 2 replies
  • 0 likes

different libraries

It seems I got a really rare problem, I haven't found anything about it yet. Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. Is it possible to still get them in my offline spotify playlists?or the play...

Newbie

It seems I got a really rare problem, I haven't found anything about it yet.   Although it may seem impossible, but I have some tracks on my smartphone that aren't on spotify. 🙂 Is it possib...

Daniel

Community Legend

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Music wont play offline or automaticly continue

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit next song every time i want to listen to the next song...

Newbie

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit nex...

osornios

Spotify Star

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

error en subcripcion

ayuda quiero pagar y me marca el siguiente errorayuda me marca error

Newbie

ayuda quiero pagar y me marca el siguiente error ayuda me marca error

osornios

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Family Plan

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

Newbie

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

osornios

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Buttons

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones benefit?

Newbie

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones ...

osornios

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Premium

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac.Will the seven day trial stop automaticaly or do I have to pay for both devices ?Thanks for your early reply Best regards, F.J. MankorAmste...

Newbie

I took a 7 days trial on my android smartphone. After that I also took an upgrade to Spotify Premium on my Mac. Will the seven day trial stop automaticaly or do I have to pay for both devices ? Tha...

lukebotham1

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!! does Spotify use data

I am new to Speotify. When not streaming, are songs downloaded to the mobile device? If so, when listening, is there data usage?

Visitor

I am new to Speotify.   When not streaming, are songs downloaded to the mobile device?   If so, when listening, is there data usage?

Nico

Community Legend

1517 Views

5 replies

0 likes

  • 1517 Views
  • 5 replies
  • 0 likes

Device Broadcasting

Is there any way to disable device broadcasting?

Newbie

Is there any way to disable device broadcasting?

Joe

Community Legend

1236 Views

1 replies

0 likes

  • 1236 Views
  • 1 replies
  • 0 likes

Notification Panel Controls Not Working With Chromecast Audio

I recently purchased two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the "Next" button on either the lock screen widget or the No...

Casual Listener

I recently purchased  two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the...

Daniel

Community Legend

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Download songs to PC ?

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ?Thnx

Newbie

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ? Thnx

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Offline Playlists Keep Getting Removed

Hi all, I've been using Spotify Premium for a couple of years now. Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload them at random times. Not all of them are gone, either. I u...

Newbie

Hi all, I've been using Spotify Premium for a couple of years now.  Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload th...

Daniel

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Can't see Yamaha Audio in Devices Available

I have Spotify on my Samsung S6, and my laptop. Both devices can be seen in the Devices Available when playing music. However my Yamaha RX-A3040 is not visible on either my laptop or my phone. We also have an S5 and and S4 in the house, and neither o...

Visitor

I have Spotify on my Samsung S6, and my laptop.  Both devices can be seen in the Devices Available when playing music.  However my Yamaha RX-A3040 is not visible on either my laptop or my p...

user-removed

Not applicable

680 Views

4 replies

0 likes

  • 680 Views
  • 4 replies
  • 0 likes

Can download songs to storage device but not SD card

HI All, I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove downloads and change storage location to device storage it seems...

Regular

HI All,   I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove down...

Daniel

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Storage almost full message cicled

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode unusable, thanks for the time and greetingsPs.if it...

Casual Listener

Hello, so, this started like two or tree updates ago, the issue is that when the device storage its full, the pop up gets cicled when the app tries to download the next song, making the offline mode ...

Daniel

Community Legend

941 Views

3 replies

0 likes

bug
  • 941 Views
  • 3 replies
  • 0 likes

Some local files are not synchronized

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other infos are grey instead of white and the right click tab is ...

Casual Listener

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other inf...

Daniel

Community Legend

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

¿Como elimino mi cuenta?

Quiero eliminar mi cuenta ya

Newbie

Quiero eliminar mi cuenta ya

user-removed

Not applicable

1456 Views

2 replies

2 likes

  • 1456 Views
  • 2 replies
  • 2 likes