Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397804 Views

547 replies

35 likes

Account
Free
  • 397804 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

  • 8522 Views
  • 0 replies
  • 7 likes

Indioma Spotify

Não consigo mudar o indioma para o português, fica somente no inglês!

Newbie

Não consigo mudar o indioma para o português, fica somente no inglês!

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Solved!! podcast download

Is there a way to 1. Set my followed podcasts to download whenever there is a new episode?2. Make sure it only downloads on wifi.

Newbie

Is there a way to    1. Set my followed podcasts to download whenever there is a new episode? 2. Make sure it only downloads on wifi.

Bittencourt

Spotify Star

11911 Views

1 replies

4 likes

  • 11911 Views
  • 1 replies
  • 4 likes

Não consigo fazer login no meu celular

ALGUEM ME AJUDA POR FAVORa minha conta entra no computador sem problemas, mas não entra de jeito nenhum no app do celularEu entrei no computador pra ouvir musica ai eu fui olhar o calular e ele não estava mais na minha conta e não queria mais entrar

Newbie

ALGUEM ME AJUDA POR FAVOR a minha conta entra no computador sem problemas, mas não entra de jeito nenhum no app do celular Eu entrei no computador pra ouvir musica ai eu fui olhar o calular e ele n...

felipevigo

Regular

1782 Views

1 replies

0 likes

  • 1782 Views
  • 1 replies
  • 0 likes

Solved!! Download question

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

Newbie

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

user-removed

Not applicable

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Discovery weekly and recommended stations not updating

Posts: 1Registered: 15m ago Discover weekly playlist and recommender stations not updatingI listen everyday and my discover weekly and recommended stations are not updating. I use the Android app and I am not using private session. Pleas help

Casual Listener

Posts: 1 Registered: 15m ago   Discover weekly playlist and recommender stations not updating I listen everyday and my discover weekly and recommended stations are not updatin...

razierklinge

Newbie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

My Spotify is already paid, and still being free account

I paid but my Spotify still being the free account. What can I do?

Casual Listener

I paid but my Spotify still being the free account. What can I do?

user-removed

Not applicable

851 Views

7 replies

0 likes

  • 851 Views
  • 7 replies
  • 0 likes

Discover Weekly Hasn't Updated

Greetings...Ive been a Spotify Premium listener for almost 2 years & im currently on a LG Android smartphone/mobile device and usually every Monday morning my Discover Weekly playlist updates..today though its nearly 8am in NY where I reside & it has...

Roadie

Greetings...Ive been a Spotify Premium listener for almost 2 years & im currently on a LG Android smartphone/mobile device and usually every Monday morning my Discover Weekly playlist updates..to...

aybesea69

Regular

627 Views

3 replies

0 likes

  • 627 Views
  • 3 replies
  • 0 likes

Songs not available to play offline.

I use spotify on my note5. It went offline on its own, since then I can not get all my songs to download again. I have uninstalled and reinstalled, I have logged out and in again. Since doing that it will only allow 7 songs to download. It is not a m...

Newbie

I use spotify on my note5. It went offline on its own, since then I can not get all my songs to download again. I have uninstalled and reinstalled, I have logged out and in again. Since doing that it...

Daniel

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Can't change my password

Hi!I have lost my password so I wanted to change it, but the problem is that I don't remember which email I've used to make my account..Is there any solution to change the email so I can change the password? Thanks!

Visitor

Hi! I have lost my password so I wanted to change it, but the problem is that I don't remember which email I've used to make my account.. Is there any solution to change the email so I can change t...

user-removed

Not applicable

728 Views

3 replies

0 likes

  • 728 Views
  • 3 replies
  • 0 likes

Premium

I upgraded to spotify premium using the student discount. When filling in my information to prove I am a student it did not find my information. I was still charged the $5 but still cannot using the premium features. I have logged out and in twice an...

Casual Listener

I upgraded to spotify premium using the student discount. When filling in my information to prove I am a student it did not find my information. I was still charged the $5 but still cannot using the ...

Daniel

Community Legend

1023 Views

8 replies

0 likes

  • 1023 Views
  • 8 replies
  • 0 likes

cant connect to my pc

i have a motorola XT1032 or moto X, and i have spotify premium, and i downloaded spotify on my pc and android. but i cant seem to connect my pc to my android. and yeah im on the same wifi and ofcourse the same account on both my phone and pc

Visitor

i have a motorola XT1032 or moto X, and i have spotify premium, and i downloaded spotify on my pc and android. but i cant seem to connect my pc to my android. and yeah im on the same wifi and ...

user-removed

Not applicable

741 Views

6 replies

0 likes

  • 741 Views
  • 6 replies
  • 0 likes

Payment issue

Spotify did not take their March payment . So every month since than I'm overpaying and have racked up 150$ in overdraft fees...PLEASE Help

Newbie

Spotify did not take their March payment . So every month since than I'm overpaying and have racked up 150$ in overdraft fees...PLEASE Help

Daniel

Community Legend

507 Views

1 replies

0 likes

Receiving Payment
  • 507 Views
  • 1 replies
  • 0 likes

Application not working for android

I have spotify for the s6 on sprint and it wouldnt log me in i logged out trying to log back in now the whole app crashes what can i do?

Newbie

I have spotify for the s6 on sprint and it wouldnt log me in i logged out trying to log back in now the whole app crashes what can i do?

Daniel

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Account

Hope u can help, every time I play my download it just stops playing! Now I really don't want to pay for something I can't listen to plz help!!

Casual Listener

Hope u can help, every time I play my download it just stops playing! Now I really don't want to pay for something I can't listen to plz help!!

Sir____

Casual Listener

739 Views

4 replies

0 likes

  • 739 Views
  • 4 replies
  • 0 likes

Solved!! No Equalizer

On the LG G4 i've got spotify installed and all the music is catched on extremly. I am a Premium User but, i have had an Iphone before. On this iphone you can change the equalizer under settings where is this option on the LG G4? Help pls. When not r...

Newbie

On the LG G4 i've got spotify installed and all the music is catched on extremly. I am a Premium User but, i have had an Iphone before. On this iphone you can change the equalizer under settings wher...

Joe

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Beta Test for Android Wear 2.0 support

Hi Spotify Team, will there be a beta test for the new interface on Android Wear 2.0? As I am currently running the developer preview on my Huawei Watch I am pretty excited for a fast release of your new Android Wear support that was shown on Google ...

Casual Listener

Hi Spotify Team,   will there be a beta test for the new interface on Android Wear 2.0? As I am currently running the developer preview on my Huawei Watch I am pretty excited for a fast releas...

675 Views

0 replies

0 likes

  • 675 Views
  • 0 replies
  • 0 likes

Does spotify premium have a bandwidth cap?

I live in Korea, and I have fast giga fiber internet and LTE. Spotify STILL stutters and have problems with buffering. I tried deleting the cache and data with no result. I now resorted to saving music on my phone, but even the download rate is poor....

Regular

I live in Korea, and I have fast giga fiber internet and LTE. Spotify STILL stutters and have problems with buffering. I tried deleting the cache and data with no result. I now resorted to saving mus...

user-removed

Not applicable

656 Views

3 replies

1 likes

  • 656 Views
  • 3 replies
  • 1 likes

Spotify angehalten - Android 4.4.2

Hallo, erhalte mittlerweile auf meinem S4 nach dem öffnen von Spotify die meldung "Spotify angehalten" habe bereits mehrfach neu installiert jedoch löst sich das problem nicht.Bekomm es einfach nicht hin das ichs mal wieder ordentlich nutzen kann! Ha...

Newbie

Hallo, erhalte mittlerweile auf meinem S4 nach dem öffnen von Spotify die meldung "Spotify angehalten" habe bereits mehrfach neu installiert jedoch löst sich das problem nicht. Bekomm es einfach nic...

user-removed

Not applicable

17037 Views

9 replies

4 likes

  • 17037 Views
  • 9 replies
  • 4 likes

some offline songs in playlist aren't played

Hi all, I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my internet off or set offline mode some songs cannot be played...

Regular

Hi all,   I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my ...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

some offline songs in playlist aren't played

Hi all, I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my internet off or set offline mode some songs cannot be played...

Regular

Hi all,   I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my ...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes