Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211094 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211094 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561643 Views

78 replies

3 likes

  • 561643 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463390 Views

575 replies

39 likes

Account
Free
  • 463390 Views
  • 575 replies
  • 39 likes

Can't play in any phones with my account

Can anyone help me why Spotify doesn't work on my phone? I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none of them works. I used my phone to play Spotify in US and it ...

Casual Listener

Can anyone help me why Spotify doesn't work on my phone?   I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none ...

avrilsu

Casual Listener

850 Views

4 replies

0 likes

  • 850 Views
  • 4 replies
  • 0 likes

Offline mode stops after a few songs

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in and select offline mode. Then repeat once it stops...

Newbie

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in...

577 Views

0 replies

0 likes

mode
unavailable
  • 577 Views
  • 0 replies
  • 0 likes

Downloaded songs get re-downloaded

Not sure if this was reported before but I have a premium account and made several palylists available offline. Sometimes, when I connect to wifi, it would re-download some songs I've already downloaded. Just now, it's downloading 700+ out of 1500+ s...

Casual Listener

Not sure if this was reported before but I have a premium account and made several palylists available offline. Sometimes, when I connect to wifi, it would re-download some songs I've already downloa...

saxNviolins

Casual Listener

4244 Views

2 replies

0 likes

  • 4244 Views
  • 2 replies
  • 0 likes

Fest und Flauschig

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone.I have Samsung Galaxy S2 4.2.2

Newbie

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone. I have Samsung Galaxy S2 4.2.2

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Living room google cast?

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont know which device this is nor how to get rid of it. Ma...

Newbie

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont kno...

Joe

Community Legend

1335 Views

1 replies

0 likes

devices
googlecast
  • 1335 Views
  • 1 replies
  • 0 likes

Same account but different people

Hi my name is jay . i would like to know how come me and my wife cant share an account but play different songs .. She like a different kinda music then i do but we cant really afford 20 dollars a month if you can help plz email me ty

Casual Listener

Hi my name is jay . i would like to know how come me and my wife cant share an account but play different songs .. She like a different kinda music then i do but we cant really afford 20 dollars a mo...

Jaym1269

Casual Listener

710 Views

2 replies

0 likes

  • 710 Views
  • 2 replies
  • 0 likes

Stange behavior with 1 Album

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, it remains invisible on my phone. It only happens wi...

Casual Listener

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, i...

Joe

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Playing wrong songs

Android marshmallow 6 Samsung s7 edge. Spotify free.I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email. Good zayn album it played a couple then played maroo...

Casual Listener

Android marshmallow 6 Samsung s7 edge. Spotify free. I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email....

elaineeah

Casual Listener

589 Views

1 replies

0 likes

Play Queue Shuffle
  • 589 Views
  • 1 replies
  • 0 likes

Spotify wont connect to Heos speaker

Can someone please help? Spotify won't connect to my heos speaker, the option is there to connect and was working previously. It has just decided to stop working, the heos app is working as can play later things on speaker just not spotify.Thanks in ...

Newbie

Can someone please help? Spotify won't connect to my heos speaker, the option is there to connect and was working previously. It has just decided to stop working, the heos app is working as can play ...

792 Views

0 replies

0 likes

  • 792 Views
  • 0 replies
  • 0 likes

Spotify used all my data??

i was at school and spotify was closed and my data had been left on. afater school i checked my phone and it had said that i had gone 1gb over my 2gb limit. i checked my data usaage and it said 1gb had been used by spotify in that one day

Newbie

i was at school and spotify was closed and my data had been left on. afater school i checked my phone and it had said that i had gone 1gb over my 2gb limit. i checked my data usaage and it said 1gb h...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

No internet connection on mobile data Samsung Galaxy s6

Hi, my spotify was running fine all the time untill an hour ago. When I try to run spotify on mobile data it says that i have no internet connection although I do have. On Wi-Fi the spotify works fine only on mobile data it wont work. I'v tried reins...

Newbie

Hi, my spotify was running fine all the time untill an hour ago. When I try to run spotify on mobile data it says that i have no internet connection although I do have. On Wi-Fi the spotify works fin...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Solved!! Occasional incorrect artwork when skipping tracks.

When I skip tracks a few times Spotify will show incorrect artwork, it's normally something I have not long played.Clicking back button and calling up the playing track (or switching to another app and back again) always sorts this but it's annoying ...

Casual Listener

When I skip tracks a few times Spotify will show incorrect artwork, it's normally something I have not long played. Clicking back button and calling up the playing track (or switching to another app...

CosmosBeats

Casual Listener

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes

Bug with disc images.

Did anyone having problem with these pictures above song name? My one are buged. My main playlist is like 450 tracks. And sometimes when swiping to another track. It stucks wirh 4 songs pictures and keeps showing for all songs.

Casual Listener

Did anyone having problem with these pictures above song name? My one are buged. My main playlist is like 450 tracks. And sometimes when swiping to another track. It stucks wirh 4 songs pictures and ...

Arlandas

Casual Listener

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Playback skips and sometime stops since last update (Nexus 5X)

Hi all, I'm having some really bad playback issues on my Nexus 5x since the last update. At times the tracks pause for a second and even not play at all. This has only happened since my last update. Prior to this it has been fine. Any ideas ?

Newbie

Hi all,   I'm having some really bad playback issues on my Nexus 5x since the last update. At times the tracks pause for a second and even not play at all. This has only happened since my last...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Downloaded music wont save.

I recently had an issue with all my music deleting off my phone making it unable to play without data/wifi. I tried again to download my music all over again and it happened to delete itself again. Not sure if its something wrong with my settings or ...

Casual Listener

I recently had an issue with all my music deleting off my phone making it unable to play without data/wifi. I tried again to download my music all over again and it happened to delete itself again. N...

JakeAct

Regular

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Solved!! Trouble logging on to android app in the Philippines with paid account

So I am currently having problems trying to log in on the Spotify app on Android while in the Philippines. It says the username or password is incorrect, but I can sign onto the website with no problems.

Casual Listener

So I am currently having problems trying to log in on the Spotify app on Android while in the Philippines. It says the username or password is incorrect, but I can sign onto the website with no probl...

Bittencourt

Spotify Star

1678 Views

3 replies

0 likes

  • 1678 Views
  • 3 replies
  • 0 likes

Spotify Offlline Data Corrupting my SD card

Hi All, Today spotify screen went blank and after some restarts of the application, i restarted my device, only to find that my SD Card was corrupted, so the workaround, as this happened before, is to delete the spotify offline data in my sd card wit...

Music Fan

Hi All, Today spotify screen went blank and after some restarts of the application, i restarted my device, only to find that my SD Card was corrupted, so the workaround, as this happened before, ...

stenzj

Casual Listener

2861 Views

5 replies

0 likes

  • 2861 Views
  • 5 replies
  • 0 likes

HomeScreen Spotify widget GONE :'(

Hey guys As the title states my spotify homescreen widget is gone, it just suddenly disapperead. I tried a clean install and a reboot but it is just not appearing between all the widgets again. It is currently working for my lock screen. Im in dire n...

Newbie

Hey guys   As the title states my spotify homescreen widget is gone, it just suddenly disapperead. I tried a clean install and a reboot but it is just not appearing between all the widgets aga...

Balthezkar

Casual Listener

5824 Views

1 replies

1 likes

  • 5824 Views
  • 1 replies
  • 1 likes

Solved!! Spotify stops playing when I lock my phone

I just updated the app and got premium and before this, I could lock my phone and music would still play, but now it stops playing about 3 seconds after it shuts off. Can someone please help me?

Regular

I just updated the app and got premium and before this, I could lock my phone and music would still play, but now it stops playing about 3 seconds after it shuts off. Can someone please help me?

heatherleone78-

Newbie

3331 Views

2 replies

0 likes

  • 3331 Views
  • 2 replies
  • 0 likes

Spotify crashes on relaunch

The app works fine when I first launch it, i can listen to songs and browse music. When I go out of the app and then relaunch it, it will crash for no reason. I have to restart the app. Any idea why?

Regular

The app works fine when I first launch it, i can listen to songs and browse music. When I go out of the app and then relaunch it, it will crash for no reason. I have to restart the app. Any idea why?

hanstammiste

Regular

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes