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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196309 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196309 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538125 Views

78 replies

3 likes

  • 538125 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444363 Views

565 replies

37 likes

Account
Free
  • 444363 Views
  • 565 replies
  • 37 likes

Local files not adding to android player...

Hello all,I have recently upgraded my mobile phone for Samsung Galaxy S7. I have installed Spotify and logged in successfully. Playlists and everything appear OK. Except... My local files synchronised previously from my laptop (Windows 10), are now s...

Newbie

Hello all, I have recently upgraded my mobile phone for Samsung Galaxy S7.  I have installed Spotify and logged in successfully.  Playlists and everything appear OK. Except...   My ...

osornios

Spotify Star

944 Views

1 replies

0 likes

  • 944 Views
  • 1 replies
  • 0 likes

Offline Mode - Missing Album Art (Android app)

On Nexus 5X here, sometimes select songs/albums are missing album art when I play in Offline Mode? Switching to online brings the album art back, but then it happens again later at some point. Thanks, A.R.

Casual Listener

On Nexus 5X here, sometimes select songs/albums are missing album art when I play in Offline Mode? Switching to online brings the album art back, but then it happens again later at some point. &nbsp...

osornios

Spotify Star

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Solved!! Disable 'upgrade to family plan' notifications

How do I disable the notifications about upgrading to a family plan on my phone? I don't have a family. They are all dead - these notifications do nothing but annoy and upset me. How do I turn off these notifications, whilst keeping other notificatio...

Newbie

How do I disable the notifications about upgrading to a family plan on my phone? I don't have a family. They are all dead - these notifications do nothing but annoy and upset me.   How do I tu...

user-removed

Not applicable

1508 Views

1 replies

1 likes

  • 1508 Views
  • 1 replies
  • 1 likes

Sony Xperia M4 Can't move my songs to my SD card.

I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem but it does not work for me. I've been trying to fix...

Casual Listener

I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem b...

Bittencourt

Spotify Star

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Spotify Family Premium

I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. Refreshed the links and nothing is working.Instead o...

Newbie

I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. R...

osornios

Spotify Star

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes

I canceled my subscription because I didn't want to be charged, but was still charged

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would like my money back.

Newbie

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would...

osornios

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Songs duplicating when they shouldn't

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my phone it copies the same song and just repeats it ev...

Newbie

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my p...

Joe

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Limit check.

How do i check the amount if songs I currently have on spotify?

Regular

How do i check the amount if songs I currently have on spotify?

user-removed

Not applicable

3704 Views

9 replies

0 likes

  • 3704 Views
  • 9 replies
  • 0 likes

Albums, Songs, Artists will not load in Library

Hi all! In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the saved content. The problem has remained for almost a week, I...

Newbie

Hi all!   In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the ...

641 Views

0 replies

0 likes

  • 641 Views
  • 0 replies
  • 0 likes

Log in problem

I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?

Newbie

I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?

plan14year

Newbie

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Spotify logout after reboot

Hi, I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When I try to redownload them they'll go to my internal storage i...

Newbie

Hi,   I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When ...

714 Views

0 replies

0 likes

  • 714 Views
  • 0 replies
  • 0 likes

[Q] recommended songs based on current playlist in android app

On spotify for desktop, I found a great feature "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST" How can I get this feature in android application? I am aware of playlist radio but the feature that I want is different. It allows "on the go addi...

Roadie

On spotify for desktop, I found a great feature   "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST"   How can I get this feature in android application? I am aware of playlist radi...

1491 Views

0 replies

0 likes

  • 1491 Views
  • 0 replies
  • 0 likes

Why does Spotify Connect not detect the Spotify Vizio smart TV app?

Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it.Of course, this wouldn't be an issue if Spotify would add Chromecast su...

Regular

Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it. Of course, this ...

chrisj1913

Casual Listener

1122 Views

2 replies

4 likes

  • 1122 Views
  • 2 replies
  • 4 likes

Spotify re-downloading entire songlist and deleted my prior downloaded playlists

Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough space. Cue today, glancing at my phone, I see spotify downl...

Newbie

Hi all,   I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough...

Bittencourt

Spotify Star

729 Views

1 replies

0 likes

problem
re-download
  • 729 Views
  • 1 replies
  • 0 likes

only playing on shuffle

My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.

Newbie

My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Se desconecta

Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó

Newbie

Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó

osornios

Spotify Star

3806 Views

2 replies

0 likes

  • 3806 Views
  • 2 replies
  • 0 likes

Android notifications disrupt music

Galaxy s5, Spotify 2.4.0.815 When a notification arrives, such as an email or hangout message, the volume goes out for a second then comes back. I have seen references to this being an issue in the past, and everyone says it is fixed? My phone is hav...

Music Fan

Galaxy s5, Spotify 2.4.0.815   When a notification arrives, such as an email or hangout message, the volume goes out for a second then comes back. I have seen references to this being an issue...

pulque

Newbie

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Playing music stored on SD

Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.

Regular

Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.

CE_1990

Regular

4954 Views

8 replies

0 likes

  • 4954 Views
  • 8 replies
  • 0 likes

Will downloaded songs play from my device, instead of streaming, when NOT in offline mode

As the subject asks, will songs downloaded to my device (phone in this case) play before they are streamed when NOT in offline mode. If I go to my playlist of downloaded songs and click on a song, will that song play from the device or will it stream...

Newbie

As the subject asks, will songs downloaded to my device (phone in this case) play before they are streamed when NOT in offline mode.   If I go to my playlist of downloaded songs and click on a...

osornios

Spotify Star

3629 Views

1 replies

0 likes

  • 3629 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting my music

Fix this.One minute ill be downloading new songs, setting up playlists, then my entire library gets wiped. Had to redownload my entire library 3 times this week.You also cant rearrange playlists, drag songs back and forth in order with the android ap...

Newbie

Fix this. One minute ill be downloading new songs, setting up playlists, then my entire library gets wiped. Had to redownload my entire library 3 times this week. You also cant rearrange playlist...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes