Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203556 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548745 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456228 Views
571 replies
38 likes
I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem but it does not work for me. I've been trying to fix...
I just bought an Xperia M4 recently, and when I try to store the downloaded songs on my SD card it does not work. I've tried alot of things that have been working for other people with this problem b...
Spotify Star
610 Views
1 replies
0 likes
I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. Refreshed the links and nothing is working.Instead o...
I recently added the family premium and am trying to add my family members to my account and the link it gives me keeps failing. I've tried multiple times and logged out logged in, deleted the app. R...
Spotify Star
1160 Views
1 replies
0 likes
I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would like my money back.
I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would...
Spotify Star
440 Views
1 replies
0 likes
I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my phone it copies the same song and just repeats it ev...
I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my p...
Community Legend
509 Views
1 replies
0 likes
How do i check the amount if songs I currently have on spotify?
How do i check the amount if songs I currently have on spotify?
Not applicable
3815 Views
9 replies
0 likes
Hi all! In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the saved content. The problem has remained for almost a week, I...
Hi all! In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the ...
656 Views
0 replies
0 likes
I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?
I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?
Newbie
602 Views
1 replies
0 likes
Hi, I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When I try to redownload them they'll go to my internal storage i...
Hi, I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When ...
719 Views
0 replies
0 likes
On spotify for desktop, I found a great feature "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST" How can I get this feature in android application? I am aware of playlist radio but the feature that I want is different. It allows "on the go addi...
On spotify for desktop, I found a great feature "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST" How can I get this feature in android application? I am aware of playlist radi...
1510 Views
0 replies
0 likes
Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it.Of course, this wouldn't be an issue if Spotify would add Chromecast su...
Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it. Of course, this ...
Casual Listener
1146 Views
2 replies
4 likes
Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough space. Cue today, glancing at my phone, I see spotify downl...
Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough...
Spotify Star
734 Views
1 replies
0 likes
My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.
My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.
Community Legend
412 Views
1 replies
0 likes
Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó
Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó
Spotify Star
3821 Views
2 replies
0 likes
Galaxy s5, Spotify 2.4.0.815 When a notification arrives, such as an email or hangout message, the volume goes out for a second then comes back. I have seen references to this being an issue in the past, and everyone says it is fixed? My phone is hav...
Galaxy s5, Spotify 2.4.0.815 When a notification arrives, such as an email or hangout message, the volume goes out for a second then comes back. I have seen references to this being an issue...
Newbie
763 Views
2 replies
0 likes
Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.
Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.
Regular
4986 Views
8 replies
0 likes
As the subject asks, will songs downloaded to my device (phone in this case) play before they are streamed when NOT in offline mode. If I go to my playlist of downloaded songs and click on a song, will that song play from the device or will it stream...
As the subject asks, will songs downloaded to my device (phone in this case) play before they are streamed when NOT in offline mode. If I go to my playlist of downloaded songs and click on a...
Spotify Star
3660 Views
1 replies
0 likes
Fix this.One minute ill be downloading new songs, setting up playlists, then my entire library gets wiped. Had to redownload my entire library 3 times this week.You also cant rearrange playlists, drag songs back and forth in order with the android ap...
Fix this. One minute ill be downloading new songs, setting up playlists, then my entire library gets wiped. Had to redownload my entire library 3 times this week. You also cant rearrange playlist...
377 Views
0 replies
0 likes
Hi, I'm on the Galaxy S5 and whevnever I open Spotify It's always downloading 30 to 100 songs, even after I've downloaded them. It's been happening for about 2 to 3 weeks ever since I downloaded 2 new albums, and I've deleted those albums to see if t...
Hi, I'm on the Galaxy S5 and whevnever I open Spotify It's always downloading 30 to 100 songs, even after I've downloaded them. It's been happening for about 2 to 3 weeks ever si...
367 Views
0 replies
0 likes
Greetings! Noticed that my friends/arttist notifications stopped updating 4 days ago. I also tried sharing a couple of songs, but they didn't show up either. I deleted cache, but no effect. wondering if anyone else is having this issue? Or at the ver...
Greetings! Noticed that my friends/arttist notifications stopped updating 4 days ago. I also tried sharing a couple of songs, but they didn't show up either. I deleted cache, but no eff...
Not applicable
1834 Views
15 replies
0 likes
Is there anywhere in the application where I can view the new music notifications that are pushed to my phone? They often get removed from restarting or accidental swiping, then I can't remember what the notification said. If not it might be a nice f...
Is there anywhere in the application where I can view the new music notifications that are pushed to my phone? They often get removed from restarting or accidental swiping, then I can't remember what...
437 Views
0 replies
0 likes
