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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846507 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846507 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16010 Views
  • 3 replies
  • 0 likes
  • 16010 Views
  • 3 replies
  • 0 likes

I can't sync the song I want and I'm premium

My problem is that I can't sync the song i want but I have to sync the full album to listen to the song offlinePlease help me it makes me angry

  • Casual Listener
  • My problem is that I can't sync the song i want but I have to sync the full album to listen to the song offline Please help me it makes me angry 😞
  • Daniel
  • Community Legend
  • 336 Views
  • 6 replies
  • 0 likes
  • 336 Views
  • 6 replies
  • 0 likes

Solved!! Spotify stuck on Login

Hi, I've never posted before so I'm sorry if I'm doing something wrong. I've looked on the forum but can't seem to find a solution to my problem.I recently got an Asus tablet (fonepad 7) - KitKat. I installed Spotify but after I try to login through ...

  • Regular
  • Hi,    I've never posted before so I'm sorry if I'm doing something wrong.  I've looked on the forum but can't seem to find a solution to my problem. I recently got an Asus tab...
  • derekecook
  • Newbie
  • 3600 Views
  • 11 replies
  • 0 likes
  • 3600 Views
  • 11 replies
  • 0 likes

Droid Razr Xt912 Wi-Fi Issues

Hello! So after some some tinkering, I was finally able to login into Spotify and get some music going... But alas, a new problem arose. When I switch my Wi-fi On, Spotify connect is all of a sudden not available. When I switch it off and go on 4G, M...

  • Casual Listener
  •   Hello!  So after some some tinkering, I was finally able to login into Spotify and get some music going... But alas, a new problem arose.   When I switch my Wi-fi On, Spotify conn...
  • Mekasim
  • Casual Listener
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

usage of iOS account on android

I have an iPhone that last Saturday I left fell into the toilet. Now I have a temporary Samsung that I installed Spotify but I can't login at the Premium account I have on the iPhone. How can I use the same account?

  • Regular
  • I have an iPhone that last Saturday I left fell into the toilet. Now I have a temporary Samsung that I installed Spotify but I can't login at the Premium account I have on the iPhone. How can I use t...
  • Daniel
  • Community Legend
  • 282 Views
  • 9 replies
  • 0 likes
  • 282 Views
  • 9 replies
  • 0 likes

I have a premium account, but I forgot my username . Where can I get these questions . I have my acc

I have a premium account, but I forgot my username . Where can I get these questions . I have my account with KPN .

  • Newbie
  • I have a premium account, but I forgot my username . Where can I get these questions . I have my account with KPN .
  • Daniel
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Terms & Conditions

Unfortunately i clicked not now when it asked me if i wanted to accept the new terms & conditions, i didnt mean to press not now. I now only have 29 days of premium and im still going to be charged so how can accept the new terms & conditions?

  • Newbie
  • Unfortunately i clicked not now when it asked me if i wanted to accept the new terms & conditions, i didnt mean to press not now. I now only have 29 days of premium and im still going to be charg...
  • chevkat
  • Newbie
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Solved!! Restarting my phone duplicates it as an offline device

I've run into a problem with my phone, a Samsung Galaxy Note 4. I need to reboot it every now and then (to fix an odd stuttering bug on bluetooth), but the problem is, everytime I reboot, Spotify is unable to recognize it, so it adds a duplicate of t...

  • Casual Listener
  • I've run into a problem with my phone, a Samsung Galaxy Note 4. I need to reboot it every now and then (to fix an odd stuttering bug on bluetooth), but the problem is, everytime I reboot, Spotify is ...
  • calum_c
  • Casual Listener
  • 1215 Views
  • 4 replies
  • 0 likes
  • 1215 Views
  • 4 replies
  • 0 likes

Payment shows as 36$ a month?!

http://imgur.com/aNJjKpXhttp://imgur.com/RY3HWWSI'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the people i know pays around 3.5 $Does spotify hates me? :'(

  • Casual Listener
  • http://imgur.com/aNJjKpX http://imgur.com/RY3HWWS I'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the p...
  • Daniel
  • Community Legend
  • 334 Views
  • 3 replies
  • 0 likes
  • Wrong price
  • 334 Views
  • 3 replies
  • 0 likes

My app

When I click on the app it says Spotify has stopped then I can click report or ok. But it still won't run

  • Newbie
  • When I click on the app it says Spotify has stopped then I can click report or ok. But it still won't run
  • Daniel
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Spotify offline playlist using mobile data if app is set to "online"?

Hi!I'm planning to install a little bluetooth device in my car which let me stream music from Spotify etc. to my car radio. Now if I set the Spotify Android app to "Online-Mode" while playing a playlist which is saved on the device (for offline use),...

  • Regular
  • Hi! I'm planning to install a little bluetooth device in my car which let me stream music from Spotify etc. to my car radio. Now if I set the Spotify Android app to "Online-Mode" while playing a p...
  • jean3601
  • Community Legend
  • 455 Views
  • 9 replies
  • 0 likes
  • 455 Views
  • 9 replies
  • 0 likes

Spotify Skips or Pauses Music

Hello! I have recently just started having an issue with Spotify skipping during songs, pausing, or moving to the next song altogether. This issue is occuring on both my Android device and PlayStation 4. These problems do not exist on my desktop. I a...

  • Casual Listener
  • Hello!   I have recently just started having an issue with Spotify skipping during songs, pausing, or moving to the next song altogether. This issue is occuring on both my Android device ...
  • Bertutus
  • Casual Listener
  • 637 Views
  • 11 replies
  • 1 likes
  • 637 Views
  • 11 replies
  • 1 likes

Get back one song, removed by mistake.

How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.

  • Newbie
  • How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.
  • Daniel
  • Community Legend
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Can't install spotify (android)

When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)

  • Newbie
  • When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)
  • Daniel
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Payment shows as 36$ a month?!

http://imgur.com/aNJjKpXhttp://imgur.com/RY3HWWSI'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the people i know pays around 3.5 $Does spotify hates me? :'(

  • Casual Listener
  • http://imgur.com/aNJjKpX http://imgur.com/RY3HWWS I'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the p...
  • Daniel
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Spotify Android Doesn't Connect to WiFi on Android

I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify does work on the phone over data. I haven't tested o...

  • Regular
  • I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify d...
  • jeeprace98
  • Regular
  • 503 Views
  • 5 replies
  • 0 likes
  • 503 Views
  • 5 replies
  • 0 likes

Offline Music deleted

Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, wherespotify is installed... how can it be?Ore the music has the green flash but when I get into the offline mode, i can´t hear anything.... ...

  • Newbie
  • Hi,   spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, where spotify is installed... how can it be? Ore the music has the green flash ...
  • Smr2976
  • Regular
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Playing multiple playlists

Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine. Does Spotify play the songs by alternating back and forth among the 3 playlists or does it play all 1 p...

  • Casual Listener
  • Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine.  Does Spotify play the songs by alternating bac...
  • Daniel
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Is there any app for running spotify premium offline music in Android Wear?

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running.Google music upload selected playlist to listen offline from the watch using my sport bluetooth buds. Is there anything similar for Spotify? Let...

  • Roadie
  • I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running. Google music upload selected playlist to listen offline from the watch using my sport bluet...
  • Daniel
  • Community Legend
  • 496 Views
  • 1 replies
  • 1 likes
  • android wear
  • 496 Views
  • 1 replies
  • 1 likes

Log in

I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf

  • Newbie
  • I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf
  • Nico
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

i cant redownload spotify

Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank you

  • Newbie
  • Hi i had some problems on My tablet (samsung galaxy 4tab) so i  did a reset But  Now i can t redownload spotify premium becouse  google play told me that is yet installed.  Thank ...
  • MichaelW
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes