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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386522 Views

544 replies

34 likes

Account
Free
  • 386522 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8022 Views

0 replies

7 likes

  • 8022 Views
  • 0 replies
  • 7 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

Newbie

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!!  WHAT´S THE PROBLEM??  i HAVE A FAMILY ACCOUNT.  THANKS! 

Daniel

Community Legend

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

HOW DO WE CHANGE TO PLAYLIST ORDER

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Regular

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Daniel

Community Legend

865 Views

5 replies

0 likes

  • 865 Views
  • 5 replies
  • 0 likes

HELP! Frustrated! Synced songs wont play?!

Hi all. I have been searching for a solution for this problem for days. Recently, seemingly for no reason, my Spotify has stopped playing synced music. When I mark a playlist available for offline, it goes through the downloading process, the green s...

Newbie

Hi all.  I have been searching for a solution for this problem for days.  Recently, seemingly for no reason, my Spotify has stopped playing synced music.  When I mark a playlist availa...

Daniel

Community Legend

891 Views

3 replies

2 likes

  • 891 Views
  • 3 replies
  • 2 likes

Background running

Draining battery due to background continually running.

Casual Listener

Draining battery due to background continually running.

Daniel

Community Legend

848 Views

4 replies

0 likes

  • 848 Views
  • 4 replies
  • 0 likes

No Storage Area Found

I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving it from phone to SD card and viseversa, and nothin...

Newbie

I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving...

Daniel

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Spotify closes itself after opening a playlist

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds.I don't know what to do. I uninstalled the app, I deleted all data and reinstalled the app, stored data...

Newbie

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds. I don't know what to do. I uninstalled the app, ...

Daniel

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Solved!! Stops playing randomly and comes back as soon as I open the app

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and go on the spotify screen where the song is shown, it...

Newbie

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and g...

Daniel

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Cannot sort play list on Android mobile

Please add function to sort play list on Android mobile device.

Regular

Please add function to sort play list on Android mobile device.

chutspack40

Newbie

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

Can't sign in

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping

Newbie

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping 🙂

user-removed

Not applicable

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

[android] Podcast/Video is not showing anymore

Hello folks, after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore. Is thre any fix for this? Thanks for your help. Regards from Poland, guestusertest

Visitor

Hello folks,   after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore.   Is thre any fix for this?   Thanks for your help.  ...

Daniel

Community Legend

1152 Views

3 replies

2 likes

  • 1152 Views
  • 3 replies
  • 2 likes

Cant see my music on the TV (chromecast) when streaming from my phone (audio)

Hi everyone! When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on the tv and nothing else. Please tell me why this is changed. T...

Newbie

Hi everyone!   When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on th...

Daniel

Community Legend

504 Views

1 replies

0 likes

Chromecast Android
  • 504 Views
  • 1 replies
  • 0 likes

When in shuffle songs don't auto play or somimes the song stops playing in the middle of the song

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next song after every song is not only annoying but dan...

Newbie

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next...

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Solved!! Ce titre n est pas disponible

Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponibles ? Presque tous d ailleurs? Quelqu'un sait m aider...

Newbie

Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponible...

Daniel

Community Legend

3875 Views

1 replies

0 likes

  • 3875 Views
  • 1 replies
  • 0 likes

Configuring App with online account

Hi, i hope someone can help? I downloaded the APP a few weeks ago but then realised i could probably do with having an online account aswell. I have signed up just today. How do i go about synchronising the two?

Newbie

Hi, i hope someone can help? I downloaded the APP a few weeks ago but then realised i could probably do with having an online account aswell. I have signed up just today. How do i go about synchronis...

Daniel

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Slow

I have just got the new s7 edge and transferred everything from my s6 to it, I am trying to download about 1300 of my songs so that I am able to play them offline but they are taking forever, I have been trying to download since 10am, 15/5/2016 it ha...

Casual Listener

I have just got the new s7 edge and transferred everything from my s6 to it, I am trying to download about 1300 of my songs so that I am able to play them offline but they are taking forever, I have ...

Daniel

Community Legend

745 Views

5 replies

0 likes

  • 745 Views
  • 5 replies
  • 0 likes

(Android) recommended third party equalizer always breaking.

So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https://imgur.com/BdRT4Zs when I was listening to music. ...

Casual Listener

So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https:...

Daniel

Community Legend

1679 Views

3 replies

0 likes

Android
Equalizer
Equalizer issues
  • 1679 Views
  • 3 replies
  • 0 likes

No puedo cambiar la pista de música desde mi pantalla bloqueada

Tengo un Xperia z5 con Android 6.0No lo puedo hacer, pero antes si tenia la opción de poner play, pausa y cambiar la pista con la pantalla bloqueada.Lo arreglaran en la siguiente actualización?O puedo arreglarlo manualmente?

Regular

Tengo un Xperia z5 con Android 6.0 No lo puedo hacer, pero antes si tenia la opción de poner play, pausa y cambiar la pista con la pantalla bloqueada. Lo arreglaran en la siguiente actualización? ...

Giovannicorrale

Regular

2096 Views

5 replies

0 likes

Pantalla bloqueada
  • 2096 Views
  • 5 replies
  • 0 likes

[ISSUE] Unable to Go Offline or Change Settings

Hi, I'm using Spotify for Android w/ Premium subscription (always with the latest version available in Play Store)The problem I'm facing now is that I'm unable to go Offline or Change any option under settings, and also I'm seeing a message above say...

Music Fan

Hi,   I'm using Spotify for Android w/ Premium subscription (always with the latest version available in Play Store) The problem I'm facing now is that I'm unable to go Offline or Change any ...

SentineL_VDX

Music Fan

6197 Views

5 replies

1 likes

Android
mode
settings
  • 6197 Views
  • 5 replies
  • 1 likes