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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115870 Views

27 replies

4 likes

  • 115870 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233001 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233001 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

592910 Views

79 replies

3 likes

  • 592910 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

486686 Views

580 replies

42 likes

Account
Free
  • 486686 Views
  • 580 replies
  • 42 likes

Android Auto Voice Command Hang

I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the "Getting your selection..." message. I tested Google Play and it is...

Newbie

I have latest version (3.0.0.1124) on Samasung Galaxy S6 with Android 5.02 When connected to Android Auto and given a voice command, the command is recognised but Spotify hangs at the  "Getti...

therealwheely

Newbie

1582 Views

4 replies

0 likes

  • 1582 Views
  • 4 replies
  • 0 likes

Solved!! Playing music not on my playlist.

I made a playlist with 10 songs and after the first one it selects a song I never had. Says playing suggested song, how do I stop this. It won't play my playlist it just progresses into garbage.

Casual Listener

I made a playlist with 10 songs and after the first one it selects a song I never had. Says playing suggested song, how do I stop this. It won't play my playlist it just progresses into garbage.

Joe

Community Legend

1794 Views

4 replies

0 likes

  • 1794 Views
  • 4 replies
  • 0 likes

Keep having to sign in and loose offline songs

Hey,So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says my songs aren't saved offline. When I check my sd I can...

Casual Listener

Hey, So I've got spotify installed on my sd card. I log in and download all my songs offline and it's all good but after a while I open spotify again and I'm logged out. I log back in and it says ...

Sebi88

Newbie

967 Views

2 replies

0 likes

Android
motox
  • 967 Views
  • 2 replies
  • 0 likes

Cancel old account

Hey, i created a new account currently and wanted to connect the app to my facebook. Well... i can't. It says that my facebook account is already connected to another spotify account. I would cancle the old account myself problem is, that i don't hav...

Newbie

Hey, i created a new account currently and wanted to connect the app to my facebook. Well... i can't.  It says that my facebook account is already connected to another spotify account. I would ...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

option button too small. keeps selecting and playing song iso menu.

Please make the 3 dots button next to the song bigger or different.It is practically impossible to try and hit that button without occasionally, in the middle of a song, have the song you want to add to the playlist play immediately. This is so frkn ...

Newbie

Please make the 3 dots button next to the song bigger or different. It is practically impossible to try and hit that button without occasionally, in the middle of a song, have the song you want to a...

574 Views

0 replies

0 likes

interaction problems
  • 574 Views
  • 0 replies
  • 0 likes

Solved!! El cuarteto de nos-Raro

Buenas, queria saber porque el album Raro del cuarteto de nos no aparece, Si lo busco por internet me redirecciona a el album pero no me deja reproducir las canciones, Solucion porfavor.

Newbie

Buenas, queria saber porque el album Raro del cuarteto de nos no aparece, Si lo busco por internet me redirecciona a el album pero no me deja reproducir las canciones, Solucion porfavor.

ParanoidARG

Music Fan

1890 Views

3 replies

0 likes

  • 1890 Views
  • 3 replies
  • 0 likes

Huawei devices - impossible control music via Bluetooth

I'm using Spotify on a huawei Ascend G7 and I can't control the play/pause, next and prevent functions with any Bluetooth device, even if the app is playing music.Is there a way to g

Newbie

I'm using Spotify on a huawei Ascend G7 and I can't control the play/pause, next and prevent functions with any Bluetooth device, even if the app is playing music. Is there a way to g

1158 Views

0 replies

0 likes

Bluetooth problems
emui
huawei
Play Button
  • 1158 Views
  • 0 replies
  • 0 likes

Overnight metallic sound

On a Z5, premium user.Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Helium and slowish? Dunno how else to describe it.Plays fine...

Casual Listener

On a Z5, premium user. Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Heliu...

osornios

Spotify Star

1548 Views

3 replies

0 likes

andriod
distorted sound Sony Xperia Z5
distortion
quality
sound
Sound Quality
  • 1548 Views
  • 3 replies
  • 0 likes

[Android Wear] Please add an "+" to the Android Wear GUI

Dear Spotify support team, please add a "+" button to the Android Wear GUI.Android Wear is super useful when jogging and my phone is stored in a belt or jacket somewhere. I fully control Spotify from my Wear watch. I often listen to new music and rea...

Newbie

Dear Spotify support team,   please add a "+" button to the Android Wear GUI. Android Wear is super useful when jogging and my phone is stored in a belt or jacket somewhere. I fully control S...

633 Views

0 replies

2 likes

wear
  • 633 Views
  • 0 replies
  • 2 likes

Android version compared to IOS

Hey!I've wondered why or when the android software will be the same or more similar to the ios software for Spotify. The ios version is packed with cool features that we on Android doesn't have the ability to get!Why doesn't we get it or when will th...

Regular

Hey! I've wondered why or when the android software will be the same or more similar to the ios software for Spotify. The ios version is packed with cool features that we on Android doesn't have the...

573 Views

0 replies

0 likes

Android App
Functionality
software
  • 573 Views
  • 0 replies
  • 0 likes

No me funciona la promoción de 0.99

He pagado la promoción de 0,99 de tres meses por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No sse que hacer

Casual Listener

He pagado la promoción de 0,99 de tres meses por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spoti...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Spotify Connect - Random user always shows up!

Hello, For the past 4/5 months now I have this random user connect to my Spotify (I am logging in through Facebook).I haven't given my account out to anyone and do not know who on earth Cecil is. I am currently connected via mobile data but have also...

Casual Listener

Hello,   For the past 4/5 months now I have this random user connect to my Spotify (I am logging in through Facebook). I haven't given my account out to anyone and do not know who on ear...

Joe

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

andere apparaten

We hebben thuis een familie bundel, maar wanneer iemand anders op zijn telefoon naar muziek begint teluister stopt mijn muziek en word er gevraagd of ik wil gaan luister op de mobiel van bijv. me broertje. Mijn vraag is dan ook of je dit uit kunt zet...

Newbie

We hebben thuis een familie bundel, maar wanneer iemand anders op zijn telefoon naar muziek begint teluister stopt mijn muziek en word er gevraagd of ik wil gaan luister op de mobiel van bijv. me bro...

555 Views

0 replies

0 likes

andere apparaten
  • 555 Views
  • 0 replies
  • 0 likes

Sony z5 add offline music from spotify to Music app?

Hi, how i can add the offline music from spotify to the Sony Music App? I can enable a "Spotify Service" but i dont know what it make?

Newbie

Hi,   how i can add the offline music from spotify to the Sony Music App?   I can enable a "Spotify Service" but i dont know what it make?

Joe

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Radio Station with Friend Sync

I was wondering if there was any current app or hope to develop a collaborative 'Friend/Party Radio Station' option which would sync playlists of all your friends' phones who you are hanging out with. As long as they have Spotify accounts and are on ...

Newbie

I was wondering if there was any current app or hope to develop a collaborative 'Friend/Party Radio Station' option which would sync playlists of all your friends' phones who you are hanging out with...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Spotify Radio

Hi there,I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong?ThanksZoe

Casual Listener

Hi there, I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong? Thanks Zoe

Bittencourt

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Annoying issues

Hello, I need help with a problem I hate. I've been using spotify for the past 2 years and I have created my playlist that I put my songs in order how I want them. They went in the order of the playlist until today. Now, there is a stupid "next songs...

Newbie

Hello, I need help with a problem I hate. I've been using spotify for the past 2 years and I have created my playlist that I put my songs in order how I want them. They went in the order of the playl...

540 Views

0 replies

0 likes

Annoying Problems
  • 540 Views
  • 0 replies
  • 0 likes

Spotify Stops Playing

Brief description of the issue:The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go to the next until I turn my phone on so that Spotify ...

Newbie

Brief description of the issue: The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go ...

Joe

Community Legend

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

BUG: Spotify forgets last played song in playlist after resume several hours later

When playing music over Bluetooth (A2DP), it works fine. Then I disconnect bluetooth it will be stopped – that’s absolutely right and okay. Now about 8 hours later, I want to resume at the song where it stopped. But spotify app totally forgot where i...

Visitor

When playing music over Bluetooth (A2DP), it works fine.   Then I disconnect bluetooth it will be stopped  – that’s absolutely right and okay.   Now about 8 hours later, I want to ...

CurlyVole

Newbie

14383 Views

50 replies

26 likes

  • 14383 Views
  • 50 replies
  • 26 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

lisbong

Casual Listener

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes