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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211459 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211459 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562255 Views

78 replies

3 likes

  • 562255 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463851 Views

575 replies

39 likes

Account
Free
  • 463851 Views
  • 575 replies
  • 39 likes

I canceled my subscription because I didn't want to be charged, but was still charged

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would like my money back.

Newbie

I would like to be refunded the $9.99 because I forgot to cancel my subscription a while ago, and you guys took out money after I didn't have any money in my account. Now I'm over drafted and I would...

osornios

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Songs duplicating when they shouldn't

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my phone it copies the same song and just repeats it ev...

Newbie

I listen to a lot of live Umphrey's McGee and they play the same song multiple times in a show but each time they play the song the song is different but when I add the local files to Spotify on my p...

Joe

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Limit check.

How do i check the amount if songs I currently have on spotify?

Regular

How do i check the amount if songs I currently have on spotify?

user-removed

Not applicable

3828 Views

9 replies

0 likes

  • 3828 Views
  • 9 replies
  • 0 likes

Albums, Songs, Artists will not load in Library

Hi all! In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the saved content. The problem has remained for almost a week, I...

Newbie

Hi all!   In Spotify for Android (Premium account), under "Library", the views "Songs", "Albums" and "Artists" will not load. The animated loading symbol appears and stays without showing the ...

670 Views

0 replies

0 likes

  • 670 Views
  • 0 replies
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Log in problem

I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?

Newbie

I can log in to my account when offline but when i turn wifi on it suddenly logs out and I can't log in. I can't login to spotify website too it says "oops, something went wrong." Can anyone help me?

plan14year

Newbie

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Spotify logout after reboot

Hi, I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When I try to redownload them they'll go to my internal storage i...

Newbie

Hi,   I've a problem with Spotify on my Samsung Galaxy Tab 4 7" device. After I reboot my device it's signed out when I open Spotify. When I logout all my (offline) downloads are 'gone'. When ...

738 Views

0 replies

0 likes

  • 738 Views
  • 0 replies
  • 0 likes

[Q] recommended songs based on current playlist in android app

On spotify for desktop, I found a great feature "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST" How can I get this feature in android application? I am aware of playlist radio but the feature that I want is different. It allows "on the go addi...

Roadie

On spotify for desktop, I found a great feature   "RECOMMENED SONGS BASED ON THE SONGS IN THIS PLYALIST"   How can I get this feature in android application? I am aware of playlist radi...

1529 Views

0 replies

0 likes

  • 1529 Views
  • 0 replies
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Why does Spotify Connect not detect the Spotify Vizio smart TV app?

Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it.Of course, this wouldn't be an issue if Spotify would add Chromecast su...

Regular

Why does the Android Spotify app not detect the Spotify Vizio app via Spotify Connect. The Spotify Vizio app has such a terrible UI it would be nice to use my phone to control it. Of course, this ...

chrisj1913

Casual Listener

1171 Views

2 replies

4 likes

  • 1171 Views
  • 2 replies
  • 4 likes

Spotify re-downloading entire songlist and deleted my prior downloaded playlists

Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough space. Cue today, glancing at my phone, I see spotify downl...

Newbie

Hi all,   I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough...

Bittencourt

Spotify Star

742 Views

1 replies

0 likes

problem
re-download
  • 742 Views
  • 1 replies
  • 0 likes

only playing on shuffle

My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.

Newbie

My music is only playing on shuffle and when I try to pick a song from my playlist it says I need to upgrade to premium of which I don't have the resources to do so.

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Se desconecta

Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó

Newbie

Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó

osornios

Spotify Star

3833 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Android notifications disrupt music

Galaxy s5, Spotify 2.4.0.815 When a notification arrives, such as an email or hangout message, the volume goes out for a second then comes back. I have seen references to this being an issue in the past, and everyone says it is fixed? My phone is hav...

Music Fan

Galaxy s5, Spotify 2.4.0.815   When a notification arrives, such as an email or hangout message, the volume goes out for a second then comes back. I have seen references to this being an issue...

pulque

Newbie

776 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playing music stored on SD

Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.

Regular

Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.

CE_1990

Regular

5027 Views

8 replies

0 likes

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  • 8 replies
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Will downloaded songs play from my device, instead of streaming, when NOT in offline mode

As the subject asks, will songs downloaded to my device (phone in this case) play before they are streamed when NOT in offline mode. If I go to my playlist of downloaded songs and click on a song, will that song play from the device or will it stream...

Newbie

As the subject asks, will songs downloaded to my device (phone in this case) play before they are streamed when NOT in offline mode.   If I go to my playlist of downloaded songs and click on a...

osornios

Spotify Star

3689 Views

1 replies

0 likes

  • 3689 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting my music

Fix this.One minute ill be downloading new songs, setting up playlists, then my entire library gets wiped. Had to redownload my entire library 3 times this week.You also cant rearrange playlists, drag songs back and forth in order with the android ap...

Newbie

Fix this. One minute ill be downloading new songs, setting up playlists, then my entire library gets wiped. Had to redownload my entire library 3 times this week. You also cant rearrange playlist...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Downloaded music undownloads whenever I close the app

Hi, I'm on the Galaxy S5 and whevnever I open Spotify It's always downloading 30 to 100 songs, even after I've downloaded them. It's been happening for about 2 to 3 weeks ever since I downloaded 2 new albums, and I've deleted those albums to see if t...

Newbie

Hi,      I'm on the Galaxy S5 and whevnever I open Spotify It's always downloading 30 to 100 songs, even after I've downloaded them. It's been happening for about 2 to 3 weeks ever si...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Friends/Artist Noitifications suddenly stopped working

Greetings! Noticed that my friends/arttist notifications stopped updating 4 days ago. I also tried sharing a couple of songs, but they didn't show up either. I deleted cache, but no effect. wondering if anyone else is having this issue? Or at the ver...

Visitor

Greetings!   Noticed that my friends/arttist notifications stopped updating 4 days ago. I also tried sharing a couple of songs, but they didn't show up either. I deleted cache, but no eff...

user-removed

Not applicable

1902 Views

15 replies

0 likes

  • 1902 Views
  • 15 replies
  • 0 likes

New music notifications

Is there anywhere in the application where I can view the new music notifications that are pushed to my phone? They often get removed from restarting or accidental swiping, then I can't remember what the notification said. If not it might be a nice f...

Newbie

Is there anywhere in the application where I can view the new music notifications that are pushed to my phone? They often get removed from restarting or accidental swiping, then I can't remember what...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

It keeps making notification sound for nothing

When I use it it makes notification sounds from time to time. But just sounds. Not real notifications. And it only happens when I use Spotify. Can you help me ? Thanks.

Newbie

When I use it it makes notification sounds from time to time. But just sounds. Not real notifications. And it only happens when I use Spotify. Can you help me ? Thanks.

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

New - need help with playlists

How do you get the playlist you created to only play the songs you add to it? Also, Shuffle only plays the first song I added. I am only on my phone not a PC

Newbie

How do you get the playlist you created to only play the songs you add to it?  Also, Shuffle only plays the first song I added.  I am only on my phone not a PC

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes