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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Casual Listener
  • 26654 Views
  • 59 replies
  • 23 likes
  • 26654 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 869884 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 869884 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24632 Views
  • 3 replies
  • 0 likes
  • 24632 Views
  • 3 replies
  • 0 likes

trouble hearing music

I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs . What do I do?? I have to change any settings of spotify or my phone...

  • Newbie
  • I have a galaxy s4 and when I listen to the playlist of songs in online normal mode , passes a certain time my cell phone screen goes blank and give a few minutes to play the songs . What do I do?? I...
  • Daniel
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Volume Lowering by Itself When Playing Through Phone Speakers

After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't touch the volume controls. I do not have any kind of E...

  • Newbie
  • After the most recent update, whenever I try to play a song over my speakers max volume on my Moto X Pure Edition, the volume will gradually lower itself to a headphone level even though I didn't tou...
  • Daniel
  • Community Legend
  • 1994 Views
  • 2 replies
  • 0 likes
  • 1994 Views
  • 2 replies
  • 0 likes

Radio stations not working

Hi, My radio stations are not working (I have tried multiple stations and different devices Samsung Galaxy S6 and Microsoft surface).I have tried clearing the cache data, deleting the app, reinstalling the app, logging in and out, everything short of...

  • Newbie
  •   Hi,   My radio stations are not working (I have tried multiple stations and different devices Samsung Galaxy S6 and Microsoft surface). I have tried clearing the cache data, deleting ...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Solved!! Last.fm error

Hi, so this has been going on for quite a while and it's gone to the point where I'm kind of fed up. Whenever I open Spotify, I keep receiving a "last.fm error" where my "log in data" is wrong when I have not logged in in the first place. Of course I...

  • Casual Listener
  • Hi, so this has been going on for quite a while and it's gone to the point where I'm kind of fed up. Whenever I open Spotify, I keep receiving a "last.fm error" where my "log in data" is wrong when I...
  • Jordi
  • Community Legend
  • 782 Views
  • 3 replies
  • 0 likes
  • 782 Views
  • 3 replies
  • 0 likes

Spotify crash with Network Stream Player DENON DNP 730AE

My Network Streamer Player DENON DNP 730AE Go crash when switching spotify other option of listening for example iOS airplay or Internet radio. To restart the network audio player must turn it off and disconnect the power. This problem is caused by i...

  • Visitor
  • My Network Streamer Player DENON DNP 730AE  Go crash when switching spotify other option of listening for example iOS airplay or Internet radio. To restart the network audio player must turn it ...
  • nspm
  • Casual Listener
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

Solved!! Can login with browser but not with android app

Out of the blue yesterday my spotify instantly logged me out and when i tried to log back in ,it said "it appears you are trying to login from a different country". Then i tried to login and play music with chrome(on pc,web player and actual app) and...

  • Casual Listener
  • Out of the blue yesterday my spotify instantly logged me out and when i tried to log back in ,it said "it appears you are trying to login from a different country".   Then i tried to login and...
  • cvancek
  • Casual Listener
  • 406 Views
  • 2 replies
  • 0 likes
  • 406 Views
  • 2 replies
  • 0 likes

Very very bad Help center!

I think you are guess yourself perfect! next time create a base for customer service! We paying the money, not else! I can't find any customer service on your platform. The problem is your some albums are very bad and has errors! how to report them? ...

  • Newbie
  • I think you are guess yourself perfect! next time create a base for customer service! We paying the money, not else! I can't find any customer service on your platform.   The problem is your s...
  • navaira
  • Roadie
  • 407 Views
  • 10 replies
  • 0 likes
  • 407 Views
  • 10 replies
  • 0 likes

How delete offline music`?

Hey! Downloaded 2 playlists on to my phone to use in offline mode, but how can i delete the songs again, so i have free disc space again? Thanks!

  • Newbie
  • Hey!   Downloaded 2 playlists on to my phone to use in offline mode, but how can i delete the songs again, so i have free disc space again?   Thanks!  
  • upther
  • Casual Listener
  • 6871 Views
  • 6 replies
  • 0 likes
  • 6871 Views
  • 6 replies
  • 0 likes

Solved!! green rectangle by songs on playlist

i have an rca 7 voyager tablet. on my playlist sometimes a green rectangle appears by the songs and it moves the songs around. when this happens i can't move the song to a different playlist. my questions are what is this, how did i get it on there a...

  • Newbie
  • i have an rca 7 voyager tablet.  on my playlist sometimes a green rectangle appears by the songs and it moves the songs around. when this happens i can't move the song to a different playlist. &...
  • Daniel
  • Community Legend
  • 996 Views
  • 1 replies
  • 0 likes
  • 996 Views
  • 1 replies
  • 0 likes

no volume control on spotify premium 4.70.878 on Cube GT65 android tablet ? can anyone help please

I have a Cube GT65 9.7 talk 3G and there is no volume cotrol anywhere - can anyone help please ? Spotify Premium version 4.70.878 - it is not where it used to be next to the track or at the bottom of the home screen etc

  • Newbie
  • I have a Cube GT65 9.7 talk 3G and there is no volume cotrol anywhere - can anyone help please ? Spotify Premium version 4.70.878 - it is not where it used to be next to the track or at the bottom of...
  • Daniel
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Remove Album Cover on Lockscreen

Hello, when Spotify is running the background on the lockscreen changes automatically to the album cover of the song. Sometimes it doesn't even change back to the system background when the app is closed. I don't like that feature. I want to see my b...

  • Newbie
  • Hello,   when Spotify is running the background on the lockscreen changes automatically to the album cover of the song. Sometimes it doesn't even change back to the system background when the ...
  • ThePiKid
  • Casual Listener
  • 1510 Views
  • 2 replies
  • 0 likes
  • 1510 Views
  • 2 replies
  • 0 likes

Problem with deleting Albums

Hi,I recently upgraded to premium and downloaded a few albums on my phone to play them in offline mode.Now I deleted some albums but the memory on my phone has still the same size?I checked in app if I just removed the albums from the list but they d...

  • Casual Listener
  • Hi, I recently upgraded to premium and downloaded a few albums on my phone to play them in offline mode. Now I deleted some albums but the memory on my phone has still the same size? I checked in ...
  • Daniel
  • Community Legend
  • 233 Views
  • 4 replies
  • 0 likes
  • 233 Views
  • 4 replies
  • 0 likes

Radio vs Station

What is the difference between Radio and Stations?

  • Music Fan
  • What is the difference between Radio and Stations?
  • Daniel
  • Community Legend
  • 978 Views
  • 1 replies
  • 1 likes
  • 978 Views
  • 1 replies
  • 1 likes

Can't delete music and taking Up to much storage

There use to be edit music on my Spotify but now its not there. It says hide music but that's not deleting the music so its taking up all of my space. How do I fix that. and I got 2 Spotify account and trying to combine the 2 so that might help with ...

  • Newbie
  • There use to be edit music on my Spotify but now its not there. It says hide music but that's not deleting the music so its taking up all of my space. How do I fix that. and I got 2 Spotify account a...
  • Daniel
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Added songs on Android doesnt match Desktop

While using Android: When I hit the plus button on a song to add it to my Songs it goes there no issues. However when I look at my desktop it does not register that a new song has been added to Songs. How can I fix this?

  • Newbie
  • While using Android: When I hit the plus button on a song to add it to my Songs it goes there no issues.   However when I look at my desktop it does not register that a new song has been added...
  • Daniel
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Recalculate adapt sound.

Is there anyway you can recalculate adapt sound? When i did it the first time i was out walking and there was alot of sound around me, and i didn't really know what i was doing. What I've seen on other post reinstalling or clearing cache doesn't work...

  • Newbie
  • Is there anyway you can recalculate adapt sound? When i did it the first time i was out walking and there was alot of sound around me, and i didn't really know what i was doing. What I've seen on oth...
  • Daniel
  • Community Legend
  • 1097 Views
  • 1 replies
  • 0 likes
  • 1097 Views
  • 1 replies
  • 0 likes

Can't untick one song repeat

Hi, have downgraded from premium to basic and now I am stuck with the repeat one song option on. Logging out and in did not help

  • Newbie
  • Hi, have downgraded from premium to basic and now I am stuck with the repeat one song option on. Logging out and in did not help
  • Daniel
  • Community Legend
  • 1730 Views
  • 1 replies
  • 0 likes
  • 1730 Views
  • 1 replies
  • 0 likes

Solved!! can log in on the website but not on app

after resetting the password I can log into my account on the website using chrome but cannot log into my account on the app after having reset my password because I forgot it

  • Casual Listener
  • after resetting the password I can log into my account on the website using chrome but cannot log into my account on the app after having reset my password because I forgot it
  • Daniel
  • Community Legend
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Song keeps pausing

Hello, Since a short time my spotify randomlly pauses songs when played on my phone. This is only happening on my phone. On my pc and tablet it works fine. It happens at random time, when im typing. or my phone is laying on my desk. Also sometimes it...

  • Casual Listener
  • Hello,   Since a short time my spotify randomlly pauses songs  when played on my phone.  This is only happening on my phone. On my pc and tablet it works fine.  It happens at ...
  • arriej
  • Casual Listener
  • 406 Views
  • 4 replies
  • 0 likes
  • 406 Views
  • 4 replies
  • 0 likes

Solved!! Double scrobbles to Last.fm when paired with Bluetooth

Hi, I am one of those users that is very much invested in the Last.fm feature of Spotify and I love it but recently I noticed that when my Nexus 5 phone is paired with a Bluetooth device (car or speaker) the scrobbles to my Last.fm account are double...

  • Roadie
  • Hi,   I am one of those users that is very much invested in the Last.fm feature of Spotify and I love it but recently I noticed that when my Nexus 5 phone is paired with a Bluetooth ...
  • guoyugab
  • Newbie
  • 14285 Views
  • 5 replies
  • 1 likes
  • 14285 Views
  • 5 replies
  • 1 likes