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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391932 Views

545 replies

35 likes

Account
Free
  • 391932 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8237 Views

0 replies

7 likes

  • 8237 Views
  • 0 replies
  • 7 likes

Solved!! Songs stop immediately on Kindle Fire HD 6

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2 Wireless connection is stable and working. Spotify opens but every song plays for less than a half second and stops. Keep pressing play it plays th...

Casual Listener

Installed Spotify on my Kindle Fire HD 6 (4th Gen); latest update of Spotify and running Fire OS 5.1.2   Wireless connection is stable and working.   Spotify opens but every song plays ...

jeremymullen

Casual Listener

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Offline storage downloads but is ultimately not saved into my memory

Hi, I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone.I'd love to use the offline streaming possibility on my phone, when I'm for example on the train, because I can't always strea...

Casual Listener

Hi,   I'm a new user of Spotify premium since a week and I installed the application on my desktop computer and Android phone. I'd love to use the offline streaming possibility on my phone, w...

LowieB

Casual Listener

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

spotify crashes after one song

Verizon HTC One M8 Android 4.4.4Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store which did nothing.

Casual Listener

Verizon HTC One M8 Android 4.4.4 Spotify crashes after I open it, select a playlist ,shuffle play , and after the first song it just crashes, every time. I have tried reinstalling from play store wh...

Daniel

Community Legend

1713 Views

3 replies

0 likes

  • 1713 Views
  • 3 replies
  • 0 likes

Solved!! Suggested songs

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

Newbie

Hey you guys, I do not have premium nor do I want to upgrade. Is there any way for me to not listen to the suggested songs? I'm using all my skips to just get back to my Playlist. Thanks in advance!

MrPhatsoul

Roadie

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Song is unavailable even with premium

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to even shuffle through ANY playlists, it tells me the SO...

Casual Listener

I've had premium forever and never had a problem. I recently got an update for android as well as spotify and now all my offline downloaded music no longer has a green arrow and whenever I try to eve...

Truthvilla

Casual Listener

789 Views

2 replies

0 likes

Song not avilable
Update
  • 789 Views
  • 2 replies
  • 0 likes

Android APP

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!! WHAT´S THE PROBLEM?? i HAVE A FAMILY ACCOUNT. THANKS!

Newbie

i´M LISTENING TO MY MUSIC AND SUDDENLY IT TURNS OFF!!  WHAT´S THE PROBLEM??  i HAVE A FAMILY ACCOUNT.  THANKS! 

Daniel

Community Legend

464 Views

2 replies

0 likes

  • 464 Views
  • 2 replies
  • 0 likes

HOW DO WE CHANGE TO PLAYLIST ORDER

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Regular

HOW DO WE CHANGE TO PLAYLIST ORDER? For example. I want toove song 8 to song 1 ?

Daniel

Community Legend

869 Views

5 replies

0 likes

  • 869 Views
  • 5 replies
  • 0 likes

HELP! Frustrated! Synced songs wont play?!

Hi all. I have been searching for a solution for this problem for days. Recently, seemingly for no reason, my Spotify has stopped playing synced music. When I mark a playlist available for offline, it goes through the downloading process, the green s...

Newbie

Hi all.  I have been searching for a solution for this problem for days.  Recently, seemingly for no reason, my Spotify has stopped playing synced music.  When I mark a playlist availa...

Daniel

Community Legend

904 Views

3 replies

2 likes

  • 904 Views
  • 3 replies
  • 2 likes

Background running

Draining battery due to background continually running.

Casual Listener

Draining battery due to background continually running.

Daniel

Community Legend

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

No Storage Area Found

I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving it from phone to SD card and viseversa, and nothin...

Newbie

I have been having the infamous message "No Storage Area Found" for a long time now. I have tried uninstalling and re installing the app, clearing the caches, clearing data, closing background moving...

Daniel

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Spotify closes itself after opening a playlist

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds.I don't know what to do. I uninstalled the app, I deleted all data and reinstalled the app, stored data...

Newbie

I saved a playlist with local files from my computer on the app, on Android. When I try to open it, it shuts itself down just the next few seconds. I don't know what to do. I uninstalled the app, ...

Daniel

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Stops playing randomly and comes back as soon as I open the app

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and go on the spotify screen where the song is shown, it...

Newbie

I did an update on my Galaxy Note 5 from Tmobile. Since then spotify in not working properly. I start the radio, it plays 1 or 2 songs and it just stops randomly, but as soon as I open my phone and g...

Daniel

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Cannot sort play list on Android mobile

Please add function to sort play list on Android mobile device.

Regular

Please add function to sort play list on Android mobile device.

chutspack40

Newbie

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Can't sign in

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping

Newbie

I signed up on Facebook. I have a premium account. now I was logged out and can not log in anymore. there is a message that my password is invalid. what I can do? Thanks for helping 🙂

user-removed

Not applicable

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

[android] Podcast/Video is not showing anymore

Hello folks, after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore. Is thre any fix for this? Thanks for your help. Regards from Poland, guestusertest

Visitor

Hello folks,   after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore.   Is thre any fix for this?   Thanks for your help.  ...

Daniel

Community Legend

1162 Views

3 replies

2 likes

  • 1162 Views
  • 3 replies
  • 2 likes

Cant see my music on the TV (chromecast) when streaming from my phone (audio)

Hi everyone! When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on the tv and nothing else. Please tell me why this is changed. T...

Newbie

Hi everyone!   When I bought my first gen chromecast I was able to stream music to the device from spotify and see the playlist on the tv but recently I noticed only a "Spotify" is shown on th...

Daniel

Community Legend

513 Views

1 replies

0 likes

Chromecast Android
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  • 1 replies
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When in shuffle songs don't auto play or somimes the song stops playing in the middle of the song

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next song after every song is not only annoying but dan...

Newbie

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next...

Daniel

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Ce titre n est pas disponible

Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponibles ? Presque tous d ailleurs? Quelqu'un sait m aider...

Newbie

Je suis en abonnement premium et depuis le jour où je paie un 2eme abonnement premium pour une 2 ème personne. Bcp de titres que je cherche et que je veux downloade sont affichés comme non disponible...

Daniel

Community Legend

3893 Views

1 replies

0 likes

  • 3893 Views
  • 1 replies
  • 0 likes