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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I USED to be able to go to my artist list and see all of my artist. I still see them on my laptop, but when I do it from my phone, there are less than 10 artist in there. How do I get my artists to show back up in my phone? Samsung Galaxy S7 Android ...
I USED to be able to go to my artist list and see all of my artist. I still see them on my laptop, but when I do it from my phone, there are less than 10 artist in there. How do I get my artists to s...
Regular
510 Views
2 replies
0 likes
very often when i open another app spotify stops playing. so often that i now call it stopify. having upgraded to premium i now feel i can complain about this. i have uninstalled and reinstalled. can someone help please?
very often when i open another app spotify stops playing. so often that i now call it stopify. having upgraded to premium i now feel i can complain about this. i have uninstalled and reinsta...
Casual Listener
32415 Views
8 replies
0 likes
1. I do not want my Visa card information saved on your website or your servers. Please remove it, because apparently I cannot without deleting my current subscription. I only wanted this months subscription, and did not agree on you people saving my...
1. I do not want my Visa card information saved on your website or your servers. Please remove it, because apparently I cannot without deleting my current subscription. I only wanted this ...
Casual Listener
991 Views
7 replies
0 likes
When listening to music on a playlist it does not shuffle to the next song if my screen is locked. Once i reopen the app the song starts playing again. This wasn't the case until a weeka go. This is frustrating when i am at the gym or listening to mu...
When listening to music on a playlist it does not shuffle to the next song if my screen is locked. Once i reopen the app the song starts playing again. This wasn't the case until a weeka go. This is ...
Spotify Star
297 Views
1 replies
0 likes
I have a jbl flip 2 speaker and i connect my asus zenpad 8 to my speaker by bluetooth(with internet)and after about 10 seconds the music stops and it remains stopping and playing.Pls help!!! jacartas
I have a jbl flip 2 speaker and i connect my asus zenpad 8 to my speaker by bluetooth(with internet)and after about 10 seconds the music stops and it remains stopping and playing.Pls help!!! ...
414 Views
0 replies
0 likes
Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem.I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background image of the song playing. But no controls. When I pull...
Hi, I had an Xperia Z3 and Spotify worked great whilst locked. I could skip and pause no problem. I've just gotten the Xperia Z5 today and while the phone is locked it will show me the background ...
Newbie
1258 Views
4 replies
0 likes
I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my phones LTE connection everything is fine, even tried to cre...
I'm not sure what is going on but I can't seem to get Spotify to work on my home network on any mobile device. It works fine on my PC but not my tablet, phone, or chromecast. If I utilize my pho...
Not applicable
687 Views
6 replies
0 likes
Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it starts playing the controls do not appear at all. Has anyon...
Hi, I'm not sure exactly when it happened, but my Spotify controls no longer appear on my watch. I can open the application on my watch and choose an album to play without issue, but once it st...
532 Views
0 replies
4 likes
Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message "unable to play - please upgrade your account with Spotify to become ...
Hi I have just upgraded to spotify premium and am trying to use spotify to play music through sonos using my android phone sonos ap & my mac book. It comes up with an error message...
Spotify Star
519 Views
3 replies
0 likes
The main appeal of spotify to me was I was under the assumption that I could "save" songs to my phone and listen to them when away from wifi and such. I'm assuming this is a true option. BUT when I click on an album and choose the "available offline"...
The main appeal of spotify to me was I was under the assumption that I could "save" songs to my phone and listen to them when away from wifi and such. I'm assuming this is a true option. BUT when I c...
Casual Listener
1132 Views
2 replies
0 likes
I just realized my premium session is due (I guess)Since I have not given any notification about thatAnd I have no choice but use the free version right nowMay anyone please tell me what to do if I want to get a notification before the due dateWhich ...
I just realized my premium session is due (I guess) Since I have not given any notification about that And I have no choice but use the free version right now May anyone please tell me what to do ...
Community Legend
262 Views
1 replies
0 likes
Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode that is unbearable. I sent an email to customer supp...
Apologies in advance, as I'm sure this has been asked and answered. When I play over Bluetooth (headphones or auto), Spotify plays at normal volume for a half second, then cuts to a low volume mode t...
Community Legend
8939 Views
3 replies
1 likes
Watched the ad for Neighbors 2 then listened to watch this ad 4 times in a row and now I can't listen to music or anything.
Watched the ad for Neighbors 2 then listened to watch this ad 4 times in a row and now I can't listen to music or anything.
Casual Listener
506 Views
2 replies
0 likes
The issue is that Spotify will play like one song (sometimes more) but then will stop playing. When I turn on my phone to the lock screen, the Spotify widget says that audio is still playing,and when I open the app it starts playing again (though som...
The issue is that Spotify will play like one song (sometimes more) but then will stop playing. When I turn on my phone to the lock screen, the Spotify widget says that audio is still playing,and when...
Regular
1015 Views
5 replies
0 likes
Hi,Spotify is playing through the speakers of my android phone instead of my wireless headphones even though they are definitely connected. why isn't Spotify playing through my headphones?I have just reinstalled the app to no avail.
Hi, Spotify is playing through the speakers of my android phone instead of my wireless headphones even though they are definitely connected. why isn't Spotify playing through my headphones? I h...
Not applicable
3036 Views
2 replies
1 likes
Hey guys, Last week, I upgraded my Samsung Galaxy to Android 6.0.1. Since the upgrade, I have been having issues with the media controls coming from my car stereo, Bose bluetooth speaker, and headphones. When I send a "skip track" command, the volume...
Hey guys, Last week, I upgraded my Samsung Galaxy to Android 6.0.1. Since the upgrade, I have been having issues with the media controls coming from my car stereo, Bose b...
Community Legend
1377 Views
2 replies
0 likes
I cant login on my phone. It says that there is a facebook fault? When I want to use a password via my computer is says: there is a problem with install your password.
I cant login on my phone. It says that there is a facebook fault? When I want to use a password via my computer is says: there is a problem with install your password.
Casual Listener
667 Views
2 replies
0 likes
It will not let play any song and I just signed up for the premium package.
It will not let play any song and I just signed up for the premium package.
Casual Listener
821 Views
4 replies
0 likes
I moved to Barcelona. I have spotify premium, but when I log in on my phone it says I need to upgrade to premium.
I moved to Barcelona. I have spotify premium, but when I log in on my phone it says I need to upgrade to premium.
Community Legend
409 Views
2 replies
0 likes
Brief description of the issue:For the last few weeks Spotify has been stopping spontaneously mid song. Sometimes for a moment or two, sometimes up to 10 seconds, occasionally it crashes completely. It behaves the same whether it is connected via blu...
Brief description of the issue: For the last few weeks Spotify has been stopping spontaneously mid song. Sometimes for a moment or two, sometimes up to 10 seconds, occasionally it crashes completely...
Community Legend
862 Views
7 replies
0 likes
