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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Wear app?

Hi guys.Is or will there be a android wear app for improved music control and features?ThanksDan

Visitor

Hi guys. Is or will there be a android wear app for improved music control and features? Thanks Dan

Daniel

Community Legend

327 Views

2 replies

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Updated 14th feb - Now spotify won't open - android

Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium account through vodafone. Anyone else having this p...

Newbie

Couldn't locate the browse function so thought i'd update the app. Android phone: Samsung S5. I've restarted, cleared cache, uninstalled, reinstalled but the app won't open. I have 7gb free. Premium ...

472 Views

0 replies

0 likes

Update
wont load
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Guardar la música descargada en memoria Sd

Hola:No me es posible guardar la música descargada de Spotify en la tarjeta SD.Teléfono BQ Aquaris E6, Android Kit-Kat.Ya he hecho:Rootear teléfono, instalear sd fix, poner en teléfono disco de escritura predeterminada: SD.He seguido indicaciones de ...

Newbie

Hola: No me es posible guardar la música descargada de Spotify en la tarjeta SD. Teléfono BQ Aquaris E6, Android Kit-Kat. Ya he hecho: Rootear teléfono, instalear sd fix, poner en teléfono disco ...

428 Views

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Spotify account does not work on phone (neither Android nor iPhone)

Hi everybody, I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see my playlists, if I press the "Shuffle" button nothing happens...

Newbie

Hi everybody,   I recently installed Spotify Free on my Macbook and now also wanted to use it on my Android Phone (Samsung Galaxy S 5 Mini). However, although I can Log In my account and see m...

Nico

Community Legend

338 Views

1 replies

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Solved!! No space to download

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this problem please???

Regular

Hi, im trying to download my music but it keeps stopping and a messages comes up that there is no space left on my mobile (galaxy 5). Its a new mb and has plenty of space free. How can I fix this pro...

Wikidink

Regular

4135 Views

7 replies

0 likes

space
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Free Account Stops Playing Randomly

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sound restored. I've tried turning off various feature...

Regular

Sometimes I can play a few songs in a row, sometimes only one or two. The screen shows that the song is playing but there is no sound. It's only when I stop the song and begin it again that I get sou...

borealsounds

Regular

392 Views

1 replies

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play store the app doesn't download

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just cancel the subscription.

Newbie

I have just joined Spotify but the app doesn't download from the play store. The progreys line just flashes but doesn't do anything. I have a Samsung galaxy phone. Any ideas please or I will just can...

Bittencourt

Spotify Star

705 Views

1 replies

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Local files only partially syncing to android phone/tablet

hiI have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get the message "waiting to download". One device does h...

Casual Listener

hi I have set up local files to create a playlist to have on my Android phone/tablet. I can create the playlists no problem but the files are only partially syncing to my devices. When I check I get...

jonasherdegen

Community Legend

749 Views

4 replies

0 likes

local files not syncing
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Spotify should have sdcard transfer

I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card.I tried to full my external storage and re-install spotify but it didn't work out so...

Newbie

I have a playlist that has 1700song and i have premium but i can't use it offline because there isn't an option to transfer the data from external storage to sd card. I tried to full my external s...

mobi3006

Regular

700 Views

3 replies

1 likes

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Solved!! Paguei boleto,mas não liberaram o premium

Foi efetuado e confirmado, o pagamento do boleto spotify , mas não liberam o premium ,por favor gente ,estou me decepcionando com vcs , o melhor app de música do mundo , melhoras ai gente, to muito afim de experimentar o premium..

Visitor

Foi efetuado e confirmado, o pagamento do boleto spotify , mas não liberam o premium ,por favor gente ,estou me decepcionando com vcs , o melhor app de música do mundo , melhoras ai gente, to muito a...

12158990100

Newbie

22872 Views

93 replies

1 likes

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Solved!! All my Music disappeared

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I tried logging in and out again nothing :(.Please hel...

Newbie

I opened the Spotify app and all my downloaded music was gone. Plus all Artist I have been following are gone as well only my Playlist remained. I have Premium and I'm able to download new music, I t...

kbrooksc

Community Legend

760 Views

1 replies

0 likes

Android 5.0.2
Music disappearing
Premium
Sony
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Android Offline Devices Troubleshooting

Hello there i have the following problem.I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The problem is, that all the songs from my Note 4 are be...

Casual Listener

Hello there i have the following problem. I have connected 3 Offline Devices (LG G3, Samsung Note 4, LG G2) to my premium account. Thats what the Spotify-website shows me when i enter it via PC. The...

303 Views

0 replies

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Disable activity sharing on Android

Hi all. I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the settings menu, then choose "Private mode" (or what it's called), befor...

Casual Listener

Hi all.    I'm running Spotify on my Android device. Usually, I don't want my followers to view the songs I'm playing. At the moment, when I open up the Spotify app, I must enter the sett...

kenneho

Casual Listener

1285 Views

1 replies

1 likes

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Solved!! "No storage area found"

Hi,Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, removing the file android/data/com.spotify, I've cleared...

Casual Listener

Hi, Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, r...

arthilew

Newbie

82582 Views

77 replies

12 likes

storage
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Problemas con cuesta premium

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta premium. Podrían darle solución alguna, espero su pront...

Newbie

Tengo problemas al iniciar sesión desde un iPhone y un android, la aplicación dice que soy usuario gratis cuando soy usuario premium y por lo tanto no le dejar tener los beneficios de una cuenta prem...

OviiiOne

Community Legend

256 Views

1 replies

0 likes

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"My Music" keeps having random rap tracks placed in it

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. Anyone know why it's doing this or how to stop it? I...

Newbie

As the title states, the My Music/My Songs/whatever part of Spotify on my phone keeps having rap songs randomly placed in it, and even then only two of them were even tracks I would ever listen to. A...

kbrooksc

Community Legend

343 Views

1 replies

0 likes

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Playstation 4 premium not carrying over to andriod device

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only freeHas anyone else had this sort of problem and if so please ...

Newbie

I have paid for premium for 2 months in a row now for listening to music on my Playstation 4 while.gaming, I got a new galaxy note 5 today and when I sign in I don't not have premium,only free Has...

kbrooksc

Community Legend

278 Views

1 replies

0 likes

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Solved!! Músicas indisponíveis

Existem duas músicas no álbum "Nada pode me parar ao vivo" de Marcelo D2 que até poucos dias atrás eu escutava numa boa. Aí elas sumiram e agora aparecem como músicas indisponíveis. O que aconteceu? O são essas músicas indisponíveis?Desde já obrigado...

Newbie

Existem duas músicas no álbum "Nada pode me parar ao vivo" de Marcelo D2 que até poucos dias atrás eu escutava numa boa. Aí elas sumiram e agora aparecem como músicas indisponíveis. O que aconteceu? ...

Bittencourt

Spotify Star

61406 Views

46 replies

2 likes

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Solved!! Is Discover Weekly gone for good?

I used to LOVE it but I don't have it anymore.I'm a paying memeber and I use Spotify almost every single day, yet one day Discover Weekly simply disappeared. I'm in Costa Rica and we got this feature, it would suck pretty hard if it was removed from ...

Gig Goer

I used to LOVE it but I don't have it anymore. I'm a paying memeber and I use Spotify almost every single day, yet one day Discover Weekly simply disappeared.   I'm in Costa Rica and we got...

jonasherdegen

Community Legend

793 Views

3 replies

0 likes

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Solved!! Lost play lists

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

Visitor

due to a technical problem, I had to reinstall the app and now with the new app installed I logged in and now it appears that my play lists are gone :-((( how do I get them back?

jonasherdegen

Community Legend

953 Views

3 replies

0 likes

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