Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118203 Views

27 replies

4 likes

  • 118203 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238011 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238011 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598927 Views

79 replies

3 likes

  • 598927 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491442 Views

581 replies

42 likes

Account
Free
  • 491442 Views
  • 581 replies
  • 42 likes

Song skips audio in beginning

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

Newbie

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Osmotard

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

Casual Listener

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

osornios

Spotify Star

1071 Views

3 replies

0 likes

  • 1071 Views
  • 3 replies
  • 0 likes

Facebook

Hey,Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr.Ich habe mir einen neuen Spotify Account zugelegt, doch würde ich gerne meine alten Playlisten haben und mein Prem...

Newbie

Hey, Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr. Ich habe mir einen neuen Spotify Account zugelegt, doch wür...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Solved!! Spotify app don't recognise my premium account

Hello, I'm not able to access my premium account on my mobile device... I tried and tried to log in...I tried to delete to dataI tried to uninstall the app i'm effectivly in premium mode on the web site from my pc...but nothing to do from my mobile.i...

Casual Listener

Hello,   I'm not able to access my premium account on my mobile device...   I tried and tried to log in... I tried to delete to data I tried to uninstall the app   &n...

osornios

Spotify Star

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

wear app wont run - poor support :(

hi,since the previous app update spotify wont run on my moto 360 sport ...it used to work ok before that - now just times out while the loading circle appears spotify support said contact motorolla about the issue ...this was after a previous email a...

Visitor

hi, since the previous app update spotify wont run on my moto 360 sport 😞 ...it used to work ok before that - now just times out while the loading circle appears   spotify support said cont...

user-removed

Not applicable

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

[Android ] Problème de nombre d'appareil connectés

Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appareils connectés alors que nous ne pouvons plus l'allu...

Newbie

Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appare...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

All Songs will not load and customer service is useless.

I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701.The issue occurs over WiFi and 4G.My songs list will not load. In the app, when I go to my Library, then songs, it displays the loading circle and does not l...

Newbie

I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701. The issue occurs over WiFi and 4G. My songs list will not load. In the app, when I go to my Library...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Mensaje o notificación baja el volumen de spotify

hola tengo untelefono nuevo lo que pasa es que cada vez que pongo una cancion o algo y me llega un mensaje se baja el volumen y para que se oiga normal lo que tego que haces es "pausar y reproducir para que se oiga bien " que ago ?

Newbie

hola tengo untelefono nuevo lo que pasa es que cada vez que pongo una cancion o algo y me llega un mensaje se baja el volumen y para que se oiga normal lo que tego que haces es "pausar y reproducir p...

956 Views

0 replies

0 likes

  • 956 Views
  • 0 replies
  • 0 likes

Spotify Connect not available on Android

Title might be a bit misleading, but I have no idea how name it better. Getting straight to the point, here is the situation:- I have Macbook Pro, Samsung S7 Edge and amp Denon AVR-X3100.- Denon is in standby mode (i.e. it is turned off), Spotify on ...

Casual Listener

Title might be a bit misleading, but I have no idea how name it better.  Getting straight to the point, here is the situation: - I have Macbook Pro, Samsung S7 Edge and amp Denon AVR-X3100. -...

whickerd

Music Fan

1706 Views

6 replies

0 likes

  • 1706 Views
  • 6 replies
  • 0 likes

No puedo escuchar canciones

Instale la aplicacion y tengo la cuenta premiun pero no puedo escuchsr musica cuando no tengo internet.

Newbie

Instale la aplicacion y tengo la cuenta premiun pero no puedo escuchsr musica cuando no tengo internet.

osornios

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

This song is not available

Hi,I've been trying to play an album and I can't, it displays the "This song is not available. if you have the file on your computer you can import it" text the album that im triying to listen is Death by Sexy by Eagles of Death Metal hope you guys c...

Newbie

Hi, I've been trying to play an album and I can't, it displays the "This song is not available. if you have the file on your computer you can import it" text   the album that im triying to li...

tomasrex

Roadie

739 Views

1 replies

0 likes

Help Spotify!
not playing
not working
  • 739 Views
  • 1 replies
  • 0 likes

Proper Android Tablet App

Please make the Android app more usable for a big tablet screen. Ideas: Static navigation bar on the left like in Windows Desktop app.Playlist / Album / Artist view on the left hand side and their regarding songs on the right - both viewable and scro...

Newbie

Please make the Android app more usable for a big tablet screen.  Ideas:  Static navigation bar on the left like in Windows Desktop app. Playlist / Album / Artist view on the left hand s...

Hubo

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

all playlist at same time?

Hi all,Why in spotify i cant listen all playlist i have at same time, continuous or random?

Casual Listener

Hi all, Why in spotify i cant listen all playlist i have at same time, continuous or random?

keko1979

Casual Listener

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

I'm having problems getting an album to download !!!!

Too whom it may concern I'm a little lost on this subject I have been trying to get RUSH'S ALBUM ALL THE WORLDS A STAGE PUT BACK on my playlist I got in touch with Spotify support and they gave me a link which I could download it only gave one song n...

Casual Listener

Too whom it may concern I'm a little lost on this subject I have been trying to get RUSH'S ALBUM ALL THE WORLDS A STAGE PUT BACK on my playlist I got in touch with Spotify support and they gave me a ...

wickedwillie-6

Casual Listener

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

no funciona correctamente

Cuando mi celular no esta conectado a una red wifi y ya me ha acabado la capacidad de navegacion de mi plan ya no puedo buscar canciones, el problema se presenta hace aproximadamente un mes, ya lo desisntale 4 veces y lo pobre en mi nuevo celular y t...

Newbie

Cuando mi celular no esta conectado a una red wifi y ya me ha acabado la capacidad de navegacion de mi plan ya no puedo buscar canciones, el problema se presenta hace aproximadamente un mes, ya lo de...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes