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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386717 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

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Glitch causing ONLY suggested songs to play

After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to help. Is there any way to fix this glitch?

Newbie

After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to...

471 Views

0 replies

0 likes

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Solved!! Spotify Premium not Registering?

I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or use the "search" function, every song is greyed-out,...

Casual Listener

I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or u...

user-removed

Not applicable

7178 Views

43 replies

0 likes

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No puedo ingresar a la aplicacion

Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado

Newbie

Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado

408 Views

0 replies

1 likes

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  • 1 likes

Play/pause/skip on S6 Edge lock screen

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show up again randomly on my lock screen, but it hasn't f...

Newbie

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show u...

2mmy

Newbie

579 Views

2 replies

1 likes

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offline playing in flightmode

Hello people, When I put my Samsung phone in flightmode I can't play most of the the songs that I've saved for offline playing. What can I do? Thanks, Maya

Visitor

Hello people,   When I put my Samsung phone in flightmode I can't play most  of the the songs that I've saved for offline playing. What can I do?   Thanks,   Maya

245 Views

0 replies

0 likes

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offline playing in flightmode

Hello people, When I put my Samsung phone in flightmode I can't p,ay most of the the songs that I've saved for offline playing. What. Can I do? Thanks, Maya

Visitor

Hello people,   When I put my Samsung phone in flightmode I can't p,ay most  of the the songs that I've saved for offline playing. What. Can I do?   Thanks,   Maya

260 Views

0 replies

0 likes

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Playlist download stops at 94%, won't go further and I can't stop the download

Hi, A playlist download stopped 94% even though I have plenty of storage available and havent hit the 3 333, and I can't stop the download. Why did the download stop in the first place? How can I fix this? The app is still trying to sync whenever I'm...

Newbie

Hi,   A playlist download stopped 94% even though I have plenty of storage available and havent hit the 3 333, and I can't stop the download. Why did the download stop in the first place? How ...

374 Views

0 replies

0 likes

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lock screen, going backwards

Hi!I gotan LGG3 and in my lock screen widget there is only a pause and forward button. I want to be able to back too. Any ways to fix this? Is itbecauss Spotify thinks I'm a free user and mistakenly applies the "free user" widget? I pay for premium

Casual Listener

Hi! I gotan LGG3 and in my lock screen widget there is only a pause and forward button. I want to be able to back too. Any ways to fix this? Is itbecauss Spotify thinks I'm a free user and mistake...

445 Views

0 replies

0 likes

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  • 0 likes

Track stops split second when I do something on facebook

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook.How come? How can I fix this?

Newbie

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook. How come? How can I fix this?

511 Views

0 replies

0 likes

bug
Facebook
stop
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playing random songs

Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen to a couple songs in the playlist and then it just...

Newbie

Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen...

348 Views

0 replies

0 likes

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Dropped all my songs

Opened up the app today and it has dropped all my songs and playlists.

Casual Listener

Opened up the app today and it has dropped all my songs and playlists.

Ahrdawg

Casual Listener

421 Views

3 replies

0 likes

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  • 3 replies
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Stop listening

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and select (again) the playlist or the song. (It happens...

Newbie

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and s...

osornios

Spotify Star

1391 Views

1 replies

0 likes

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Test spotify for 0.99

Hi,I clicked test spotify for 0.99€But i payed via Paysafe 9.99€. Whats gone Wrong?

Newbie

Hi, I clicked test spotify for 0.99€ But i payed via Paysafe 9.99€. Whats gone Wrong?

osornios

Spotify Star

353 Views

1 replies

0 likes

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Please Help

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Newbie

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Zavor

Music Fan

458 Views

2 replies

0 likes

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Spotify Won't Play Any Tracks

Hi everyone, I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works fine on both my home and work PCs. I've uninstalled and re-...

Casual Listener

Hi everyone,   I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works...

Zavor

Music Fan

903 Views

5 replies

0 likes

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How to listen audiobooks in right order on my Android phone

hallo, I would like to listen audiobooks on my Android smartphone . The book chapter numbers are at the end of the title. How can I listen to the audiobook chapter in right order. Spotify is jumping from chapter 7 to chapter 70, etc... e.g. I am list...

Newbie

hallo,    I would like to listen audiobooks on my Android smartphone . The book chapter numbers are at the end of the title. How can I listen to the audiobook chapter in right order. Spot...

picsar77

Newbie

3112 Views

3 replies

1 likes

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Login Help

Hello, I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothing. Then i redownloaded the app and it wouldnt logg me in. ...

Newbie

Hello,  I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothin...

Zavor

Music Fan

414 Views

1 replies

0 likes

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Changing background

Hey guysA friend of mine has spotify too, but he has a special feature. The different pictures of the playing songs are his phone background at the same time. They always change. How is that possible? (Sorry for my bad english, isnt my native languag...

Newbie

Hey guys A friend of mine has spotify too, but he has a special feature. The different pictures of the playing songs are his phone background at the same time. They always change. How is that possib...

Zavor

Music Fan

4665 Views

1 replies

0 likes

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Premium

Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today" Well I did, received confirmation from bank that it went ...

Newbie

Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today"  ...

OviiiOne

Community Legend

385 Views

1 replies

0 likes

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