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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194447 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194447 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535605 Views

78 replies

3 likes

  • 535605 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439080 Views

565 replies

37 likes

Account
Free
  • 439080 Views
  • 565 replies
  • 37 likes

How to delete downloaded songs on andriod?

Hi there,I have downloaded songs from the playlist "my music" onto my android phone. Will they be automatically deleted from my phone after I've deleted them from the playlist? Or do I have to delete them manually? I don't want to waste space from my...

Newbie

Hi there, I have downloaded songs from the playlist "my music" onto my android phone. Will they be automatically deleted from my phone after I've deleted them from the playlist? ...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Solo Funciona con conexion WIFI

La aplicacion no me funciona con datos moviles, solo funciona cuando estoy conectado al WIFI, pense que era por que estaba en version gratuita, por lo que me hice Premiun y sigue sin funciona.

Casual Listener

La aplicacion no me funciona con datos moviles, solo funciona cuando estoy conectado al WIFI, pense que era por que estaba en version gratuita, por lo que me hice Premiun y sigue sin funciona. 

688 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Cannot connect premium on my Samsung phone

I have premium, and it is ok on my computer. But when i downloaded Spotify on my Samsung Galaxy A3 phone I get only the free verson of Spotify. I thougt I did`nt compleeted the payment maybe, but when I tried to pay again It said that I already had p...

Newbie

I have premium, and it is ok on my computer. But when i downloaded Spotify on my Samsung Galaxy A3 phone I get only the free verson of Spotify. I thougt I did`nt compleeted the payment maybe, but whe...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Bug problem

Hi! I'm getting some problems using spotify:When I play my music on android, often after two or three songs it suddenly stops playing. 1. I open the program2. then I played music offline or online (it can be from a specific playlist or from the root ...

Newbie

Hi! I'm getting some problems using spotify: When I play my music on android, often after two or three songs it suddenly stops playing.   1. I open the program 2. then I played music offline...

673 Views

0 replies

0 likes

Android 5.0.2
bug report
spotify 5.6.0.701
  • 673 Views
  • 0 replies
  • 0 likes

Detecting devices

Why my spotify account keeps detecting three devices even though I only have one.It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!

Newbie

Why my spotify account keeps detecting three devices even though I only have one. It keeps on deleting my downloaded songs!! It's so FRUSTRATING!!!

Jayb72

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Available devices

My spotify account keeps allowing a phone called "Mohammed iphone" change my songs and add play lists. I do not know anyone by that name and if I go to my account that name is no where to be found except on available devices. Help this is really anno...

Newbie

My spotify account keeps allowing a phone called "Mohammed iphone" change my songs and add play lists. I do not know anyone by that name and if I go to my account that name is no where to be found ex...

Bittencourt

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Spotify and cleaner apps

Hey, I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility. My name is Adam, I am representing KS Mobile and the app Clean Master. This app is designed to remove junk files from people's ...

Casual Listener

Hey,   I emailed support about this already but I didn't get an answer, hoping a forums post might generate more visibility.    My name is Adam, I am representing KS Mobile and...

PixelSword

Newbie

4243 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Change phone / offline music

Hi, I have a question, If i change my phone, the list of my offline music is not saves ? So how can i do to keep this list, and don't select again every song in my new phone? Thanks

Visitor

Hi,  I have a question,  If i change my phone, the list of my offline music is not saves ?  So how can i do to keep this list, and don't select again every song in my new phone?&nbs...

osornios

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Communication

Perhaps it is possible to indicate clearly on the premium page how it works with the offline playback capabilities. Now I got yesterday suddenly 2.5GB downloaded music on my phone. Now there was a glitch in Spotify Netherlands so maybe it has to do w...

Newbie

Perhaps it is possible to indicate clearly on the premium page how it works with the offline playback capabilities. Now I got yesterday suddenly 2.5GB downloaded music on my phone. Now there was a gl...

blake

Community Legend

592 Views

1 replies

0 likes

main-Android
  • 592 Views
  • 1 replies
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Some songs won't play

Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty annoying.

Newbie

Recently, some of the songs on my list will not play. Spotify will change to the song, the play button will show that it's playing, but there is no sound nor does the song "progress". This is mighty ...

osornios

Spotify Star

464 Views

1 replies

2 likes

  • 464 Views
  • 1 replies
  • 2 likes

Removing an offline device

I have only one online/offline device that a use to enjoy Spotify.In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times.1) My question is, would I lose all my downloaded music...

Newbie

I have only one online/offline device that a use to enjoy Spotify. In my list of offline devices there are three of them. Obviously they are the same device, my Android, in different update times. ...

jonasherdegen

Community Legend

708 Views

1 replies

0 likes

Offline Devices
remove
  • 708 Views
  • 1 replies
  • 0 likes

Payment

Newbie

Bittencourt

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (5.3.0)

What's new in this version (5.3.0) New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Settings and UI Various other bug fixes & improvements How the app release process work...

Community Legend

  What's new in this version (5.3.0)   New: Meet our new typeface. It's called Circular and we hope you like it. Fixed a bug for notifications on lock screen Fixes to Sett...

VitosX

Music Fan

5755 Views

9 replies

4 likes

Android
Release Notes
  • 5755 Views
  • 9 replies
  • 4 likes

an old account

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been paying for it the last 2 months and can't use it. ...

Visitor

I have an old account which I don't have email access to or anything. I am a premium member on the account I have the credit card and the username of the account. It's on my old phone and i have been...

user-removed

Not applicable

885 Views

4 replies

0 likes

Account
  • 885 Views
  • 4 replies
  • 0 likes

Spotify Can't remember downloaded songs.

Hi, I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly see that spotify has 2GB of music data, and if i open Spotify ...

Regular

Hi,   I have a tablet with Spotify, and everytime i download songs for Offline use, it doesn't remember it once the Tablet is turned off, however if i go into my File manager, i can clearly se...

wuf_1

Regular

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Trying to cancel, but tells me my password is incorrect every time I try. Even though I can log in.

I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues. I can log in to my account every time, but as soon as I try to verify my password to cancel, it tells ...

Newbie

I go through the whole process of trying to cancel my spotify because I won't be able to use it for the next couple years due to travelling issues.  I can log in to my account every time, but as...

anjieeeeeeeeee

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Lock screen widget for Acer Liquid Jade Z

Hi Spotify Community,I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked.I had a look at the other topics but I didn't find any answer. I don't think there are ot...

Regular

Hi Spotify Community, I recently bought an Acer Liquid Jade Z and there's no Spotify widget appearing on my screen when the app is working and my phone is locked. I had a look at the other topics...

arnehuang

Newbie

1293 Views

12 replies

0 likes

  • 1293 Views
  • 12 replies
  • 0 likes