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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395447 Views

546 replies

35 likes

Account
Free
  • 395447 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8421 Views

0 replies

7 likes

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Musica trava mesmo ela estando disponivel offline

Olá, ando tendo um problema muito irritante, sou membro premium, tenho milhares de músicas disponíveis offline, elas reproduzem normalmente por um tempo, mas após tocar algumas músicas, o som simplesmente para de sair, tudo indica q a música está sen...

Newbie

Olá, ando tendo um problema muito irritante, sou membro premium, tenho milhares de músicas disponíveis offline, elas reproduzem normalmente por um tempo, mas após tocar algumas músicas, o som simples...

1789 Views

0 replies

11 likes

player
spotify sound
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Too many suggested songs when listen an album

Hi thereWhen I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs".I know that I'm listen from a android cellphone, i know that I'm listen wit...

Casual Listener

Hi there When I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs". I know that I'm list...

edbangershow

Roadie

648 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Track name does not update over Bluetooth when the app is in the background

Occasionally when I'm listening to an album over Bluetooth and my phone's screen turns off, the Spotify app stops updating the current track name in the display of my car. If I unlock my phone and put the Spotify app into the foreground, the current ...

Newbie

Occasionally when I'm listening to an album over Bluetooth and my phone's screen turns off, the Spotify app stops updating the current track name in the display of my car.  If I unlock my phone ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Glitch causing ONLY suggested songs to play

After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to help. Is there any way to fix this glitch?

Newbie

After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium not Registering?

I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or use the "search" function, every song is greyed-out,...

Casual Listener

I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or u...

user-removed

Not applicable

7655 Views

43 replies

0 likes

  • 7655 Views
  • 43 replies
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No puedo ingresar a la aplicacion

Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado

Newbie

Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado

421 Views

0 replies

1 likes

  • 421 Views
  • 0 replies
  • 1 likes

Play/pause/skip on S6 Edge lock screen

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show up again randomly on my lock screen, but it hasn't f...

Newbie

Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show u...

2mmy

Newbie

588 Views

2 replies

1 likes

  • 588 Views
  • 2 replies
  • 1 likes

offline playing in flightmode

Hello people, When I put my Samsung phone in flightmode I can't play most of the the songs that I've saved for offline playing. What can I do? Thanks, Maya

Visitor

Hello people,   When I put my Samsung phone in flightmode I can't play most  of the the songs that I've saved for offline playing. What can I do?   Thanks,   Maya

246 Views

0 replies

0 likes

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offline playing in flightmode

Hello people, When I put my Samsung phone in flightmode I can't p,ay most of the the songs that I've saved for offline playing. What. Can I do? Thanks, Maya

Visitor

Hello people,   When I put my Samsung phone in flightmode I can't p,ay most  of the the songs that I've saved for offline playing. What. Can I do?   Thanks,   Maya

262 Views

0 replies

0 likes

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Playlist download stops at 94%, won't go further and I can't stop the download

Hi, A playlist download stopped 94% even though I have plenty of storage available and havent hit the 3 333, and I can't stop the download. Why did the download stop in the first place? How can I fix this? The app is still trying to sync whenever I'm...

Newbie

Hi,   A playlist download stopped 94% even though I have plenty of storage available and havent hit the 3 333, and I can't stop the download. Why did the download stop in the first place? How ...

379 Views

0 replies

0 likes

  • 379 Views
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  • 0 likes

lock screen, going backwards

Hi!I gotan LGG3 and in my lock screen widget there is only a pause and forward button. I want to be able to back too. Any ways to fix this? Is itbecauss Spotify thinks I'm a free user and mistakenly applies the "free user" widget? I pay for premium

Casual Listener

Hi! I gotan LGG3 and in my lock screen widget there is only a pause and forward button. I want to be able to back too. Any ways to fix this? Is itbecauss Spotify thinks I'm a free user and mistake...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Track stops split second when I do something on facebook

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook.How come? How can I fix this?

Newbie

My track stops for a split second as I like a post on facebook or like a comment, shortly on every action I do on facebook. How come? How can I fix this?

517 Views

0 replies

0 likes

bug
Facebook
stop
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playing random songs

Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen to a couple songs in the playlist and then it just...

Newbie

Why can my husband listen to a playlist on his phone without having any recommended songs added in and I can't? We both have the free version and are using the same playlist. I am only able to listen...

354 Views

0 replies

0 likes

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Dropped all my songs

Opened up the app today and it has dropped all my songs and playlists.

Casual Listener

Opened up the app today and it has dropped all my songs and playlists.

Ahrdawg

Casual Listener

430 Views

3 replies

0 likes

  • 430 Views
  • 3 replies
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Stop listening

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and select (again) the playlist or the song. (It happens...

Newbie

I have a premium account (I don't think it's important in this question). When I'm listening any playlist, after some minutes it stops and the app stop working too. I have to open again Spotify and s...

osornios

Spotify Star

1396 Views

1 replies

0 likes

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  • 1 replies
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Test spotify for 0.99

Hi,I clicked test spotify for 0.99€But i payed via Paysafe 9.99€. Whats gone Wrong?

Newbie

Hi, I clicked test spotify for 0.99€ But i payed via Paysafe 9.99€. Whats gone Wrong?

osornios

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Please Help

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Newbie

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Zavor

Music Fan

483 Views

2 replies

0 likes

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  • 2 replies
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Spotify Won't Play Any Tracks

Hi everyone, I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works fine on both my home and work PCs. I've uninstalled and re-...

Casual Listener

Hi everyone,   I've tried as many as the trouble shooting solutions as I could find on here for this problem, but I still can't get Spotify to play anything on my Samsung S5, although it works...

Zavor

Music Fan

924 Views

5 replies

0 likes

  • 924 Views
  • 5 replies
  • 0 likes