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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110669 Views

26 replies

3 likes

  • 110669 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222798 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222798 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579651 Views

79 replies

3 likes

  • 579651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477433 Views

577 replies

40 likes

Account
Free
  • 477433 Views
  • 577 replies
  • 40 likes

Saved music data?

I want to delete all things in my android phone. But i really dont want to redownload all the spotify songs. I cant find where does the songs storage. Can i just copy the data to my computer and but them pack from my computer after resetting my phone...

Casual Listener

I want to delete all things in my android phone. But i really dont want to redownload all the spotify songs. I cant find where does the songs storage. Can i just copy the data to my computer &nb...

Joe

Community Legend

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Not able to login to spotify app

HeyyI recently had to change my password after my lower left corner of the screen broke and my uppercase icon is no longer accessible(long story)Anyway, the website accepts my new password but the app doesn't ! What do I do?! Help please !Edit: reins...

Casual Listener

Heyy I recently had to change my password after my lower left corner of the screen broke and my uppercase icon is no longer accessible(long story) Anyway, the website accepts my new password but th...

Kt654372

Newbie

1588 Views

10 replies

0 likes

  • 1588 Views
  • 10 replies
  • 0 likes

How to disable automatic updates of offline playlists

Hi, I am connected via bluetooth (RSAP) and via WLAN to my Car (Skoda Superb). I need WLAN, because my car is using the sim card and my phone does not have a connection to the internet any more. Once I´m connected to the WLAN spot in my car, spotify ...

Casual Listener

Hi, I am connected via bluetooth (RSAP) and via WLAN to my Car (Skoda Superb). I need WLAN, because my car is using the sim card and my phone does not have a connection to the internet any more.&nbsp...

Blacksmith

Casual Listener

973 Views

2 replies

0 likes

  • 973 Views
  • 2 replies
  • 0 likes

skipping tracks permanently on HTC One mini

While on the run and listening to spotify, suddenly tracks start skipping. Hundreds of tracks without stopping (coast enormous lots of mb's!). Even after stopping the app spotify restarts and skips on and on and on. Only resetting my phone workes. HT...

Visitor

While on the run and listening to spotify, suddenly tracks start skipping. Hundreds of tracks without stopping (coast enormous lots of mb's!). Even after stopping the app spotify restarts and skips o...

tomasrex

Roadie

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Losing control of android device over Spotify Connect

Hi. I have an issue with Spotify Connect. I wanted to do a "Ghetto Chromecast audio" so I took my old Galaxy Ace 2 and connected it to the speaker and power source. I wanted it to be hooked there 24/7 so I can use Spotify Connect anytime to play/stop...

Regular

Hi. I have an issue with Spotify Connect. I wanted to do a "Ghetto Chromecast audio" so I took my old Galaxy Ace 2 and connected it to the speaker and power source. I wanted it to be hooked there 24/...

monoaudiostereo

Regular

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

Spotify fido user

I am currently using the not premium version and I have premium included in my fido plan. How do I upgrade to premium. I log in through facebook and I have tried registering again it doesnt give me the option to link my fido account. It has been a hu...

Newbie

I am currently using the not premium version and I have premium included in my fido plan. How do I upgrade to premium. I log in through facebook and I have tried registering again it doesnt give me t...

sonjaweber77

Casual Listener

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

Spotify vs Tidal sound quality on phone

Hi,I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than spotify but when I tried to compare quality on pc, t...

Newbie

Hi, I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than...

1023 Views

0 replies

0 likes

  • 1023 Views
  • 0 replies
  • 0 likes

Stop playing after locking the screen

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found that there are other people with the same issue, but...

Casual Listener

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found t...

poppe-1975

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Logging in with facebook in a different country

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I lived in Spain for half a year, used the app perfe...

Newbie

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I...

user-removed

Not applicable

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Spotify UI becomes unusable regularly on Android

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spotify. Hadn't reported it yet as I presumed it'd just get ...

Newbie

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spot...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Someone is using my account!

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign back in they are still there. It's a ps3 account and I...

Newbie

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign bac...

dang2

Newbie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify keeps stalling out on me.

What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick it back up in a about a minute. It's just getting really a...

Newbie

What's up?  So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick i...

Imaactress101

Roadie

2149 Views

4 replies

2 likes

  • 2149 Views
  • 4 replies
  • 2 likes

Albums

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

Newbie

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

osornios

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify shuts down on Android

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver, reinstalled the app few times and nothing is help...

Newbie

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver...

653 Views

0 replies

5 likes

  • 653 Views
  • 0 replies
  • 5 likes

Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

Visitor

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Solved!! Disconnect device from Spotify

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list of my devices that can use the service?

Gig Goer

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list o...

Joe

Community Legend

8974 Views

5 replies

0 likes

  • 8974 Views
  • 5 replies
  • 0 likes

I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Newbie

Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...

anjieeeeeeeeee

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

Casual Listener

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason

tester50

Newbie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Newbie

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

SPANISH-DESCARGAR ALBUMS

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1En el celular he decargado una gran cantidad de albums para usarlos sin conexión, cuando he descar...

Visitor

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1 En el celular he decargado una gran cantidad ...

osornios

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes