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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6888 Views

0 replies

7 likes

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Save Music on sd-card

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem"I have a Sony Xperia m4 if that helps.Trank you!:)

Newbie

Hey guys, im currently struggling with the Problem trat i am not able to save my Music on the Sd-card, just on my Phone. If i try to convert the files to the sd-card it always "Has a problem" I have...

Daniel

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
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Music stops sometimes in premium

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go to spotify app and pull play button, what is the pr...

Newbie

Hello, i have samsung galaxy a5, when i play in my premium spotify through bluethoot on android 5, after some songs playing, it stops, and the only way to continue playing is to put on my screen, go ...

Metamora

Regular

476 Views

2 replies

0 likes

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Playlist : lecture sans son

Bonjour, J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaîné à 2 secondes. Je suis évidemment en spotify premium, et j...

Newbie

Bonjour,   J'utilise toujours mon spotify en mode hors connexion, de ce fait je télécharge en hors ligne toutes mes playlists. Dans les préférences, je suis en lecture continue et fondu enchaî...

Daniel

Community Legend

1019 Views

1 replies

0 likes

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  • 1 replies
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Following artists disappear

I have Android 6.0.1 and Spotify 4.9.0.992When I search for an artist and check it to follow then it appears on my 'your lib/artists/all atrists' ...But after a while it is gone from that list ... annoyingSearching again for tha same artist shows tha...

Music Fan

I have Android 6.0.1 and Spotify 4.9.0.992 When I search for an artist and check it to follow then it appears on my 'your lib/artists/all atrists' ... But after a while it is gone from that list .....

zzrock85

Regular

782 Views

5 replies

0 likes

  • 782 Views
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Sorting tracks in playlists on Android.

It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push spotify to add this feature to Android? If Spotify doesn't c

...

Newbie

<p>It's ridiculous that Spotify doesn't care what the users want. I've seen multiple threads about this issue over several years, and still this feature is missing from Android. How do we push ...

Daniel

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
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Can't undownload

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything at once for times sake and would just undownload th...

Casual Listener

So on my old phone I had over 2000 songs on Spotify and a lot of it was downloaded for offline but some of it wasn't so that they only played online. I got a new phone and just downloaded everything ...

Daniel

Community Legend

766 Views

3 replies

0 likes

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Your Library option not responding

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message I've tried logging out and back in, reinstalling the a...

Newbie

Okay So I open up Spotify on my Android device. All of the options: Search, Home, Browse and Radio work. But the tab 'Your Library' does not respond, hardly opening nor giving me an error message &n...

Daniel

Community Legend

378 Views

1 replies

0 likes

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Solved!! Fast Scroll Button missing after update

Hey guys,after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping.Will this green bar come back?Regards

Newbie

Hey guys, after I have done the latest Spotify update, I can't use this "fast scroll" option in my playlist view. It's very annoying to scroll down 500 songs by swiping and swiping. Will this g...

Daniel

Community Legend

667 Views

1 replies

0 likes

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Notifications are in Spanish

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone esLee seeing this?Nexus 5 - 6.0.1 -Spotify 4.9.0.992

Regular

All my Spotify notifications are in Spanish. This is strange because none of the devices or computers connected to Spotify are set to Spanish. Anyone es Lee seeing this? Nexus 5 - 6.0.1 - Spotif...

Bittencourt

Spotify Star

1299 Views

1 replies

0 likes

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PS4/Android App and sync

Hi, Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message saying 'Can't play this right now'.Can anyone shed any light as t...

Newbie

Hi,   Attempting to play music through my PS4 via the android app. App is saying that devices are available, yet when I click on that I'm getting the PS4 icon greyed out with the message sayin...

437 Views

0 replies

1 likes

  • 437 Views
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Solved!! Offline Data Usage?

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! I am going on a road trip next week and I just want to confirm that what I think is correct.I have a premium account and I have downloaded my playlists to "offlin...

Visitor

First, let me admit that I am brand new to streaming and Spotify so don't be too harsh! 😉 I am going on a road trip next week and I just want to confirm that what I think is correct. I have a ...

user-removed

Not applicable

1600 Views

3 replies

0 likes

data usage
Offline Access
Offline listening
  • 1600 Views
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I have premium

But I am paying for premium and I can't rewind songs this is that makes me mad.

Newbie

But I am paying for premium and I can't rewind songs this is that makes me mad.

Daniel

Community Legend

285 Views

1 replies

0 likes

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Only playing about 20 songs out of a 300 song playlist

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be sick of some of my favorite songs because of your def...

Newbie

Maybe I would pay for premium if I thought it would work. Your "shuffle" only plays roughly 20 songs out of my playlist of over 300 songs, which I have deleted out of frustration. I've grown to be si...

Daniel

Community Legend

353 Views

1 replies

0 likes

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Solved!! Does a weak wi fi signal affect offline playlists?

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off the offline and hoped the wi fi signal would allow fo...

Casual Listener

I have set up a playlist at work and set it to offline. I noticed that the whole playlist was not available. I could see the songs but they were highlighted with the green arrow. I then turned off th...

laurasnyder_

Casual Listener

1306 Views

3 replies

0 likes

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Inicio de sesión

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Newbie

No puedo iniciar sesión en Spotify con mi sesión de Facebook me aparece usuarios y contraseña inválido

Bittencourt

Spotify Star

305 Views

1 replies

0 likes

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Solved!! Issues with Galaxy s7

Hello,I recently purchased a galaxy s7 and am having a few issues using spotify. The first issue I'm having is that the track I am listening to will not play when the app is minimized. Also, Spotify will not go to the next track in my playlist, I hav...

Casual Listener

Hello, I recently purchased a galaxy s7 and am having a few issues using spotify.  The first issue I'm having is that the track I am listening to will not play when the app is minimized.  ...

Joe

Community Legend

8373 Views

5 replies

0 likes

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thumbs down

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i don't like to my stations and repeats a ton.Are the...

Regular

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i ...

travis3997

Casual Listener

857 Views

2 replies

1 likes

support
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Last song forgotten

Dear community, some time ago, Spotify for Android always memorized which song was played last when the app was closed and then reopened. After an update, this ability was lost and I thought that this was just a bug and the function would reappear. B...

Casual Listener

Dear community,   some time ago, Spotify for Android always memorized which song was played last when the app was closed and then reopened. After an update, this ability was lost and I thought...

maxkma

Casual Listener

564 Views

5 replies

0 likes

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Solved!! Spotify crash android 5.1.1

I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1)Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put screencast video here about phone information and spotif...

Casual Listener

I have Oneplus One, OS is CyanogenOS12.1 (newest, based android 5.1.1) Yesterday spotify worked fine, but today started crashing immediately from launching, tried reinstall and clear data. i put scr...

Daniel

Community Legend

1993 Views

3 replies

0 likes

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Spotify skips and pauses frequently

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there anything else I can try on my phone. Thanks in adva...

Newbie

I am running spotify from my galaxy s6 edge and I've noticed that it skips or pauses for s few seconds every other song. I have reinstalled spotify and cleared caches but still same issues. Is there ...

Jayb72

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes