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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209843 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209843 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559642 Views

78 replies

3 likes

  • 559642 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462315 Views

575 replies

39 likes

Account
Free
  • 462315 Views
  • 575 replies
  • 39 likes

Spotify integration BMW connected Drive

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

Newbie

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

471 Views

0 replies

2 likes

  • 471 Views
  • 0 replies
  • 2 likes

[All Platforms] Help! I can't log on to Spotify from my Android device.

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, and am about to give up.

Newbie

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, an...

473 Views

0 replies

0 likes

All Platforms
  • 473 Views
  • 0 replies
  • 0 likes

Solved!! Download offline music from Internal storage to SD Card

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to change it so that I can download offline music and s...

Casual Listener

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to c...

mapuya19

Community Legend

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

Problemas de pago

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

Newbie

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

alfredo01-mx

Newbie

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

High data usage on android

Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the roof and i haven't even been using it. I do enjoy ...

Casual Listener

Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the...

Jasonu

Newbie

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

unable to accessSoundHound lyrics from Spotify

I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and I have to be in that app to see the lyrics, which does me no go...

Regular

I need to be able to project lyrics on a wall for various community sing-alongs.  I was very happy with Musixmatch, but then the sync lyrics button disappeared.  So I tried Soundhound, and ...

732 Views

0 replies

0 likes

Android
lyrics
musiXmatch
Soundhound
  • 732 Views
  • 0 replies
  • 0 likes

Aviso de Memoria SD llena

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las canciones? ¿qué tamaño tienen las canciones para ca...

Newbie

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Problem installing the premium version

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

Newbie

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

315 Views

0 replies

1 likes

  • 315 Views
  • 0 replies
  • 1 likes

"No Internet" on moto g3 android 6.0

Hey there, i use the app (v 5.6.701) on my smartphone, a motorola g3 with android 6.0. When i try to listen to music via the mobile internet and not at the wlan at home, i always got the message that there is no internet. Within the wlan at home or w...

Casual Listener

Hey there,    i use the app (v 5.6.701) on my smartphone, a motorola g3 with android 6.0. When i try to listen to music via the mobile internet and not at the wlan at home, i always got t...

MyName2016

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Currently playing song not saved offline

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue listening, and I have to shuffle play my music again.T...

Casual Listener

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue lis...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Music stops when listening

Hi there! I have Spotify Premium, and i'm the only one that have this account.Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Spotify has been paused because your account is used somewhere else" But ...

Casual Listener

Hi there!   I have Spotify Premium, and i'm the only one that have this account. Well, here's coming my problem: when i'm listening music, the music stops and show me this error:   "Sp...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Musixmatch sync lyrics option not visible on my Android.

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn' work because the 3 dot menu (lower left window) are not visibl...

Regular

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top.  But I just tried to sync lyrics on my Android device.  The advice I received at Musixmatch support didn'...

2403 Views

0 replies

1 likes

  • 2403 Views
  • 0 replies
  • 1 likes

Saving on SD CARD Problems

Hello,I can download my music in my sd card.All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the CardThe Music is downloading after turn on my Phone on my internal storage...If i then want that they download...

Newbie

Hello, I can download my music in my sd card. All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the Card The Music is downloading after turn on my Pho...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Solved!! My Music doesnt sync!

My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not my music. I cleared up room but I still has 2GB le...

Newbie

My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not...

Astame

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Changed SIM card = lost all storage :(

doing a long tripmade a bunch of playlist offline in advancegot a new sim card in the new country spotify asks me to log in againall the offline green arrows are gonethe storage is reverted back to onboard storage. I switch it to sd card again, it's ...

Regular

doing a long trip made a bunch of playlist offline in advance got a new sim card in the new country   spotify asks me to log in again all the offline green arrows are gone the storage is r...

Astame

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

I pay three times but i still free user

Hi, ı pay three Times for premium but ı still free user.What can ı do ?

Newbie

Hi, ı pay three Times for premium but ı still free user.What can ı do ?

329 Views

0 replies

1 likes

  • 329 Views
  • 0 replies
  • 1 likes

Not recognizing downloaded music on SD Card after device reset

Brief description of the issue:Hi all, Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal storage EXCLUDING APPLICATIONS was backed up to SD card. Got p...

Newbie

Brief description of the issue: Hi all,   Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal ...

1003 Views

0 replies

4 likes

  • 1003 Views
  • 0 replies
  • 4 likes

missing Home button in Spotify

Hello, in Spotify for Android is missing the Home button in the left where is Search button, etc..what to do for get the Home button back? Thanks!

Casual Listener

Hello, in Spotify for Android is missing the Home button in the left where is Search button, etc..what to do for get the Home button back? Thanks!

alexandra1996

Casual Listener

2055 Views

4 replies

0 likes

  • 2055 Views
  • 4 replies
  • 0 likes

Solved!! Spotify pay

I pay for spotify premium in México but I dont have the upgrade and the pay is realizated I do the steps in the section of help I clean the cache and these things but my account is free

Newbie

I pay for spotify premium in México but I dont have the upgrade and the pay is realizated I do the steps in the section of help I clean the cache and these things but my account is free

Yrrah1

Gig Goer

1006 Views

1 replies

0 likes

  • 1006 Views
  • 1 replies
  • 0 likes