Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
385212 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
The app has been giving me so omuch trouble over the last few months and now that I have premium, since 3 weeks or so, it's becoming even more frustating. When I search for an artist or an album, I get an error message, saying that something went wro...
The app has been giving me so omuch trouble over the last few months and now that I have premium, since 3 weeks or so, it's becoming even more frustating. When I search for an artist or an albu...
726 Views
0 replies
0 likes
After the android 6.0 update I realized that spotify's overall navigation became worser than usual. The volume drops out of nothing, it shows the ''loading'' screen even if youre browsing through offline contet, it freezes everytime, for several time...
After the android 6.0 update I realized that spotify's overall navigation became worser than usual. The volume drops out of nothing, it shows the ''loading'' screen even if youre browsing through off...
428 Views
0 replies
0 likes
Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I paid over a grand for my Walkman, and want to use spotify to play music wireless...
Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I...
Newbie
572 Views
2 replies
0 likes
No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que puede ser..tengo un Galaxy S6
No se porque sucede esto y la verdad es un bajon, no quiero tener que estar entrando a la app cada vez que cambia de tema en una playlist. Ya verifique la configuracion y esta todo bien, no se que pu...
478 Views
0 replies
0 likes
he pagado los 3 meses de premiun por 0.99.y sigo siendo usuario no premiun que hago?
he pagado los 3 meses de premiun por 0.99. y sigo siendo usuario no premiun que hago?
Not applicable
1149 Views
3 replies
0 likes
Assinei a promoção de R$1,99 por 3 meses e me foi cobrado $10,00. Gostaria de saber o por que?
Assinei a promoção de R$1,99 por 3 meses e me foi cobrado $10,00. Gostaria de saber o por que?
350 Views
0 replies
0 likes
Bonjour. Depuis mon application android, la liste des albums sauvegardés ne remonte pas. Savez vous pourquoi ?
Bonjour. Depuis mon application android, la liste des albums sauvegardés ne remonte pas. Savez vous pourquoi ?
436 Views
0 replies
0 likes
Idk if I'm the only one who has this issue. But, as I kept on getting the "Download Error" due to full SD card storage. It's not letting me change it to Phone memory instead.
Idk if I'm the only one who has this issue. But, as I kept on getting the "Download Error" due to full SD card storage. It's not letting me change it to Phone memory instead.
Casual Listener
606 Views
2 replies
0 likes
Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,, upgrade, or how i can fix it... Loved this app but...
Ok so i had spotify working for like 2 or three days and eas loving it now every single song i would listen to says track not available. There is nothing that tells me what to do how to get em back,...
Newbie
8938 Views
8 replies
0 likes
Hey there. Having an issue where after downloading a number of albums, I open my library and find that a number of seemingly random songs from each album have disappeared. i.e. there is no longer a green download icon next to the song titles but inst...
Hey there. Having an issue where after downloading a number of albums, I open my library and find that a number of seemingly random songs from each album have disappeared. i.e. there is no longer a g...
490 Views
0 replies
0 likes
Recentemente, necessitei fazer alguns reajustes no meu celular, e como consequencia, foi necessário desinstalar o Spotify. Logo que fiz os reajustes e baixei o Spotify novamente, imaginei que eu fosse conseguir recuperar minha conta, mas não foi isso...
Recentemente, necessitei fazer alguns reajustes no meu celular, e como consequencia, foi necessário desinstalar o Spotify. Logo que fiz os reajustes e baixei o Spotify novamente, imaginei qu...
1136 Views
0 replies
0 likes
Olá, ando tendo um problema muito irritante, sou membro premium, tenho milhares de músicas disponíveis offline, elas reproduzem normalmente por um tempo, mas após tocar algumas músicas, o som simplesmente para de sair, tudo indica q a música está sen...
Olá, ando tendo um problema muito irritante, sou membro premium, tenho milhares de músicas disponíveis offline, elas reproduzem normalmente por um tempo, mas após tocar algumas músicas, o som simples...
1782 Views
0 replies
11 likes
289 Views
0 replies
0 likes
Hi thereWhen I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs".I know that I'm listen from a android cellphone, i know that I'm listen wit...
Hi there When I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs". I know that I'm list...
Roadie
631 Views
3 replies
1 likes
Occasionally when I'm listening to an album over Bluetooth and my phone's screen turns off, the Spotify app stops updating the current track name in the display of my car. If I unlock my phone and put the Spotify app into the foreground, the current ...
Occasionally when I'm listening to an album over Bluetooth and my phone's screen turns off, the Spotify app stops updating the current track name in the display of my car. If I unlock my phone ...
474 Views
0 replies
0 likes
After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to help. Is there any way to fix this glitch?
After a few minutes of listening to any album or playlist only suggested songs will start playing for me. I have redownloaded Spotify several times on my android device but this does not seem to...
470 Views
0 replies
0 likes
I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or use the "search" function, every song is greyed-out,...
I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or u...
Not applicable
7048 Views
43 replies
0 likes
Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado
Hola baje la aplicación soy usuario registrado intento ingresar a la aplicación con mi correo y contraseña y me indica que es errónea aunque previamente la haya actualizado
407 Views
0 replies
1 likes
Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show up again randomly on my lock screen, but it hasn't f...
Recently I have not been able to play, pause or skip my music from the lock screen even though I have the music playing in the app. This has happened a couple of times in the past and it would show u...
Newbie
576 Views
2 replies
1 likes
Hello people, When I put my Samsung phone in flightmode I can't play most of the the songs that I've saved for offline playing. What can I do? Thanks, Maya
Hello people, When I put my Samsung phone in flightmode I can't play most of the the songs that I've saved for offline playing. What can I do? Thanks, Maya
244 Views
0 replies
0 likes
