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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209862 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209862 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559657 Views

78 replies

3 likes

  • 559657 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462336 Views

575 replies

39 likes

Account
Free
  • 462336 Views
  • 575 replies
  • 39 likes

Spotify vs Tidal sound quality on phone

Hi,I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than spotify but when I tried to compare quality on pc, t...

Newbie

Hi, I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than...

1011 Views

0 replies

0 likes

  • 1011 Views
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Stop playing after locking the screen

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found that there are other people with the same issue, but...

Casual Listener

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found t...

poppe-1975

Casual Listener

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Logging in with facebook in a different country

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I lived in Spain for half a year, used the app perfe...

Newbie

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I...

user-removed

Not applicable

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Spotify UI becomes unusable regularly on Android

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spotify. Hadn't reported it yet as I presumed it'd just get ...

Newbie

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spot...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Someone is using my account!

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign back in they are still there. It's a ps3 account and I...

Newbie

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign bac...

dang2

Newbie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Spotify keeps stalling out on me.

What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick it back up in a about a minute. It's just getting really a...

Newbie

What's up?  So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick i...

Imaactress101

Roadie

2122 Views

4 replies

2 likes

  • 2122 Views
  • 4 replies
  • 2 likes

Albums

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

Newbie

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

osornios

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify shuts down on Android

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver, reinstalled the app few times and nothing is help...

Newbie

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver...

634 Views

0 replies

5 likes

  • 634 Views
  • 0 replies
  • 5 likes

Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

Visitor

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Solved!! Disconnect device from Spotify

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list of my devices that can use the service?

Gig Goer

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list o...

Joe

Community Legend

8943 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Newbie

Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...

anjieeeeeeeeee

Roadie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

Casual Listener

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason

tester50

Newbie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Newbie

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

299 Views

0 replies

0 likes

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SPANISH-DESCARGAR ALBUMS

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1En el celular he decargado una gran cantidad de albums para usarlos sin conexión, cuando he descar...

Visitor

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1 En el celular he decargado una gran cantidad ...

osornios

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Spotify Responding Incredibly Slow on Many OnePlus X Android Phones

Hello, I wanted to bring to light a bug many OPX users seem to be experiencing. When using Spotify, weather I'm on Wifi or mobile data, I experience a ton of slowness when navigating the app. The app also loses track of the SD card from time to time ...

Regular

Hello, I wanted to bring to light a bug many OPX users seem to be experiencing.  When using Spotify, weather I'm on Wifi or mobile data, I experience a ton of slowness when navigating the app.&n...

Carppopotamus

Casual Listener

2027 Views

4 replies

5 likes

  • 2027 Views
  • 4 replies
  • 5 likes

Why doesnt what im playing show up in my notifications?

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

Casual Listener

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

Joe

Community Legend

543 Views

3 replies

0 likes

  • 543 Views
  • 3 replies
  • 0 likes

Solved!! Unable to play playlist radio stations recently

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stations, and song radio stations, just not playlist radio stations. It...

Casual Listener

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play.  I can still play artist radio stat...

Joe

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

"Song is not available" for every sing

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 30sec-1min. I also need to open the app in order for...

Newbie

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 3...

Joe

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

Regular

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

332 Views

0 replies

0 likes

  • 332 Views
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Tracks don't play, stays at 0:00 although it is set on play [Premium]

I am mainly using my phone in offline mode to hear songs.I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are playin as they should, other tracks are just staying at 0:00, a...

Casual Listener

I am mainly using my phone in offline mode to hear songs. I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it.   About half the tracks are p...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes