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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110672 Views

26 replies

3 likes

  • 110672 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222826 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222826 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579673 Views

79 replies

3 likes

  • 579673 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477449 Views

577 replies

40 likes

Account
Free
  • 477449 Views
  • 577 replies
  • 40 likes

Music ends before track is over, pauses for several minutes, then starts next track.

I have a bizarre problem I've been trying to troubleshoot, to no avail. I use Spotify on an Android Phone (Oppo Find 7a, running a variant ASOP 6.0), an iPad 2, and on a variety of desktop systems (Mac and Windows). On the desktop applications Spotif...

Casual Listener

I have a bizarre problem I've been trying to troubleshoot, to no avail.   I use Spotify on an Android Phone (Oppo Find 7a, running a variant ASOP 6.0), an iPad 2, and on a variety of desktop s...

osornios

Spotify Star

825 Views

3 replies

0 likes

Android
bug
hang
pause
  • 825 Views
  • 3 replies
  • 0 likes

Spotify Unable to Store in SD Card

I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into this? Thanks!

Regular

I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Kein Premium

Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?

Newbie

Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Spotify not working using WiFi on Laptop, but does work on the same network using a smartphone

I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on. * Spotify will say there is no internet connection when connected to the public network but other applications will work fine. * I can use Spotify on...

Visitor

I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on.   * Spotify will say there is no internet connection when connected to the public network b...

user-removed

Not applicable

945 Views

2 replies

0 likes

laptop
public wifi
wifi
  • 945 Views
  • 2 replies
  • 0 likes

I don`t have a lock screen in my Huawei G620S

Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loocking for a solution I read that the problem might be c...

Newbie

Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loockin...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 1 hour.

I have this weird problem with Spotify and Samsung S7.I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 and now with S7, music stop playing after aprox. one ho...

Newbie

I have this weird problem with Spotify and Samsung S7. I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 an...

1013 Views

0 replies

0 likes

  • 1013 Views
  • 0 replies
  • 0 likes

Cannot SHARE with non-Facebook users

In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) . This does work properly in the desktop/Windows app (ie, I can key in their name and it appears in the pickli...

Casual Listener

In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) .  This does work properly in the desktop/Window...

geekinabox

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

DISK ALMOST FULL

How do I make this go away!?

Casual Listener

How do I make this go away!?

Copie

Casual Listener

1259 Views

2 replies

0 likes

  • 1259 Views
  • 2 replies
  • 0 likes

songs are redownloading

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and erased everything on my phone from spotify and tried ...

Newbie

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and er...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Upgraded to Premium. Can't play on my LG SoundBar.

Hi! I tried Spotify for 7 days and played music on my LG LAS855M soundbar successfully. The trial ended and I upgraded to Premium. Now the bottom list of playback devices does not appear on Spotify. LG Musicflow app recognizes all of my speakers.Than...

Newbie

Hi! I tried Spotify for 7 days and played music on my LG LAS855M soundbar successfully. The trial ended and I upgraded to Premium. Now the bottom list of playback devices does not appear on Spotify. ...

Eabfin

Newbie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

Casual Listener

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

Casual Listener

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Spotify doesn't read anymore my offline music on sd card

Hi, I'm sorry for my English but I have a serious problem. I have saved all music into the external sd card, but every 3 days spotify doesn't read anymore all the files saved on sd, and starts to download in my internal storage. So I have to clear ca...

Newbie

Hi, I'm sorry for my English but I have a serious problem. I have saved all music into the external sd card, but every 3 days spotify doesn't read anymore all the files saved on sd, and starts to dow...

noirphenix81

Casual Listener

679 Views

4 replies

0 likes

  • 679 Views
  • 4 replies
  • 0 likes

Offline playlists are away

Hello Community...I downloadet all of my playlists on spotify to my Samsung Galaxy Note 4.Sometimes all of my downloadet offline playlists are away! I have to download it all again! Why?

Visitor

Hello Community... I downloadet all of my playlists on spotify to my Samsung Galaxy Note 4. Sometimes all of my downloadet offline playlists are away! I have to download it all again! Why?

user-removed

Not applicable

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes

Cannot sync offline playlists on wifi

Hi,I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i disconnect from the wifi it syncs on 4g and works fine. WIF...

Casual Listener

Hi, I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i discon...

sandpappa

Casual Listener

581 Views

1 replies

0 likes

offline playlist
Oneplus
Oneplus3
synced offline won't play
  • 581 Views
  • 1 replies
  • 0 likes

Idk

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

Casual Listener

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

osornios

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Help with transfer from LG G5 to LG G5

Hi guys,I recently got spotify premium on my LG G5There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones data pack) is there a way i can transfer all the songs...

Casual Listener

Hi guys, I recently got spotify premium on my LG G5 There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones...

noahroe1992

Casual Listener

1021 Views

2 replies

0 likes

  • 1021 Views
  • 2 replies
  • 0 likes

Song skips audio in beginning

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

Newbie

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Osmotard

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

Casual Listener

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

osornios

Spotify Star

1057 Views

3 replies

0 likes

  • 1057 Views
  • 3 replies
  • 0 likes

Facebook

Hey,Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr.Ich habe mir einen neuen Spotify Account zugelegt, doch würde ich gerne meine alten Playlisten haben und mein Prem...

Newbie

Hey, Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr. Ich habe mir einen neuen Spotify Account zugelegt, doch wür...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes