Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110675 Views

26 replies

3 likes

  • 110675 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222832 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222832 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579681 Views

79 replies

3 likes

  • 579681 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477451 Views

577 replies

40 likes

Account
Free
  • 477451 Views
  • 577 replies
  • 40 likes

Offline issues with galaxy s7

Hello, I own a galaxy s7 and wanted to download my music so that I can listen to it offline but it doesn't work, I can only download playlist but not all songs, I had an iphone 6 and I could download all my music so and listen to any one without bein...

Casual Listener

Hello, I own a galaxy s7 and wanted to download my music so that I can listen to it offline but it doesn't work, I can only download playlist but not all songs, I had an iphone 6 and I could download...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

30% Battery Drain Android Marshmellow

There is loads of issues with this topic, but , it still has not bee resolved, I love Spotify , but the amount of drain on the battery tells me this app needs some serious work, I am fully updated, so It can be safe to say the battery drainage still ...

Music Fan

There is loads of issues with this topic, but , it still  has not bee resolved, I love Spotify , but the amount of drain on the battery tells me this app needs some serious work,  I am ful...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Music stops playing during song

My music stopa playing when u am i a song. I have to unlock my phone and open spotify then it will start playing again. How do I get it to continue playing without stoping?

Newbie

My music stopa playing when u am i a song. I have to unlock my phone and open spotify then it will start playing again. How do I get it to continue playing without stoping?

osornios

Spotify Star

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes

Solved!! No storage area found

Hello!So I have this issue when opening spotify that it doesn't open up, only opens to a black screen and tells me "No storage area found". My phone is Android Galaxy S5 Neo, Lollipop. My phone doesn't let me to change the app permissions.

Visitor

Hello! So I have this issue when opening spotify that it doesn't open up, only opens to a black screen and tells me "No storage area found". My phone is Android Galaxy S5 Neo, Lollipop. My phone doe...

osornios

Spotify Star

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Deja de reproducir

Me conecto en un Xiaomi MI5. El momento menos pensado la app detiene la canción que está reproduciendo. Parece que ocurre solo cuando estoy conectado a un parlante SONY vía bluetooth.

Newbie

Me conecto en un Xiaomi MI5. El momento menos pensado la app detiene la canción que está reproduciendo. Parece que ocurre solo cuando estoy conectado a un parlante SONY vía bluetooth.

Aleni15

Casual Listener

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

How do i configure app broadcasts to perform a spotify action

I want to create a set of new voice commands using automate for android. I can send app broadcasts, but how do I find out how to configure it? Specifically I want to like a song, add a song to a players to, or remove a song from the play list. It mig...

Newbie

I want to create a set of new voice commands using automate for android. I can send app broadcasts, but how do I find out how to configure it? Specifically I want to like a song, add a song to a play...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

chrome cast audio not actually supported well

Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I am always needing to restart spotify on my android d...

Regular

Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I a...

murenrb

Regular

800 Views

2 replies

1 likes

  • 800 Views
  • 2 replies
  • 1 likes

Reset offline playlist

Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usually Save downloaded playlist to sd card. Finally i ...

Newbie

Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usua...

qtlolii

Music Fan

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes

So I have an IPad connected to my devices which is not mine how do i get it out?

I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull music and also has a habbit of interupting/changing m...

Casual Listener

I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull mu...

Mattosaurus

Community Legend

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

redownloading deketed tracks

I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I deleted from the albums please help

Newbie

I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I ...

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

can't login to spotify on android

it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. i try facebook and it asks for a passcode which i don'...

Newbie

it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. &n...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Solved!! equalizer android

Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please?Thanks!

Regular

Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please? Thanks!

pagabu

Regular

879 Views

2 replies

0 likes

  • 879 Views
  • 2 replies
  • 0 likes

Spotify crashing constantly after latest app update

Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed besides the update. I've tried reinstalling spotify an...

Newbie

Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed bes...

imisrac

Newbie

3130 Views

12 replies

6 likes

Android update crashes
  • 3130 Views
  • 12 replies
  • 6 likes

Cant play music

Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and they ask for the pic and i give them then i dont t...

Newbie

Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Spotify is dropping my internet conextion in all of my devices

Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well and if i open my spotify it will drop the conection ...

Visitor

Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well a...

324 Views

0 replies

1 likes

  • 324 Views
  • 0 replies
  • 1 likes

NO PUEDO DESVINCULAR FACEBOOK

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no sirve. Cualquier ayuda sera agradecida. Gracias

Casual Listener

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no si...

osornios

Spotify Star

748 Views

3 replies

0 likes

  • 748 Views
  • 3 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevamente y asi todo el tiempo. Esto me pasa hace dos sem...

Newbie

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevame...

osornios

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

I need a Solution ASAP

I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'm on Free. It's totally ridiculous!

Newbie

I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'...

osornios

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Download versus Available offline on Android

HiI have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal?i'm a premium account or no?Thank you in advance

Casual Listener

Hi I have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal? i'm a premium accou...

cityhunter88

Casual Listener

1415 Views

7 replies

0 likes

  • 1415 Views
  • 7 replies
  • 0 likes

huytddvjjurdsrfg

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused.To start playing again, I have to enter Spotify and all of sudden it plays again.How do I fix it?

Casual Listener

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused. To start playing again, I have to enter Spotify and all of sudden it plays again. How do I fix it?

osornios

Spotify Star

702 Views

3 replies

1 likes

  • 702 Views
  • 3 replies
  • 1 likes