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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839055 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839055 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13572 Views
  • 1 replies
  • 0 likes
  • 13572 Views
  • 1 replies
  • 0 likes

Error emisora radio

Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica

  • Visitor
  • Desde hace unos días me sale error al cargar las emisoras de radio por ejemplo jazz, blues, clasica
  • Adam_B
  • Spotify
  • 694 Views
  • 14 replies
  • 0 likes
  • 694 Views
  • 14 replies
  • 0 likes

Spotify doesnt work correctly. after 2 mins stop

Hello: I have a bad issues with my Cell phonne, usually the songs dont play continuos after 2 mins. I saw that in mi cel Phonne but in the Tablet works perfect.The other problems is working without internet, the same problems, the songs works correct...

  • Casual Listener
  • Hello:   I have a bad issues with my Cell phonne, usually the songs dont play continuos after 2 mins.  I saw that in mi cel Phonne but  in the Tablet works perfect. The other probl...
  • Daniel
  • Community Legend
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Volume Adjuster Missing

I'm running the newest version of Spotify available on my Galaxy s4.A few updates ago, the volume adjuster inside spotify running the mobile app disappeared. It used to show up when a song started at the bottom of the screen. Has anyone else noticed ...

  • Casual Listener
  • I'm running the newest version of Spotify available on my Galaxy s4. A few updates ago, the volume adjuster inside spotify running the mobile app disappeared.  It used to show up when a song ...
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • Android
    App
    Galaxy S4
    volume
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Problem to download playlist

Hello, i don't know why but i can´t download the playlist to my SD, it just download to internal memory of my Android and i can't found the place to set up the directory to save it on SD instead of internal memory of my Android.Can someone help me pl...

  • Casual Listener
  • Hello, i don't know why but i can´t download the playlist to my SD, it just download to internal memory of my Android and i can't found the place to set up the directory to save it on SD instead of i...
  • Daniel
  • Community Legend
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Solved!! Offline mode

When I put my spotify in offline mode (I have premium), have cellular data and WiFi turned off, it still plays the following songs in an album which I have not saved or downloaded for offline listening. Anyone know why or how this is?

  • Newbie
  • When I put my spotify in offline mode (I have premium), have cellular data and WiFi turned off, it still plays the following songs in an album which I have not saved or downloaded for offline listeni...
  • Daniel
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Lockscreen wallpaper remains

Hi, I have a Nexus 6 with Android 5.0.1 and Spotify 1.9.0.1273 When I close Spotify the latest album cover of the song I was listening remains as the lockscreen wallpaper. Is anybody else having this issue? Thanks, David

  • Casual Listener
  • Hi,   I have a Nexus 6 with Android 5.0.1 and Spotify 1.9.0.1273 When I close Spotify the latest album cover of the song I was listening remains as the lockscreen wallpaper. Is anybody els...
  • benjamonio
  • Newbie
  • 1846 Views
  • 5 replies
  • 0 likes
  • 1846 Views
  • 5 replies
  • 0 likes

Spotify app says 'logging in' for ages and never seems to actually login!

I have a spotify app on my galaxy tab pro 10 sm t525. I have tried to login with my details that work on two other devices but it just says 'logging in...' and freezes. It never logs in, it just stops on that page. It's the same for both the normal l...

  • Newbie
  • I have a spotify app on my galaxy tab pro 10 sm t525. I have tried to login with my details that work on two other devices but it just says 'logging in...' and freezes.  It never logs in, it jus...
  • Daniel
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Defect spotify gift card

I've bought a card for 10€. This morning I tried to scratch free the code. But now i can't read the code because some parts are missing.

  • Newbie
  • I've bought a card for 10€. This morning I tried to scratch free the code. But now i can't read the code because some parts are missing.
  • Daniel
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Playlist jumps to 'Catie Sang - Little Did They know'

HeyThis issues occurs when I am playing from one of a number of playlists, instead of shuffling to the next song it will jump to playing this song 'Catie Sang - Little Did They know' who I have never heard of, don't follow etc.My playlists are longer...

  • Newbie
  • Hey This issues occurs when I am playing from one of a number of playlists, instead of shuffling to the next song it will jump to playing this song 'Catie Sang - Little Did They know' who I have nev...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Sorting order Android VS Desktop

Why is the sorting order when sorting on (for example) song/title different for android and desktop version? The desktop does:( A B C D ... Z Android does:A B C D ... Z ( Non alphabet chars are sort different on both devices.

  • Regular
  • Why is the sorting order when sorting on (for example) song/title different for android and desktop version?   The desktop does: ( A B C D ... Z   Android does: A B C D ... Z ( &nbsp...
  • Daniel
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Sorting Options
  • 260 Views
  • 1 replies
  • 0 likes

I need help ASAP

Please please help!!I applied for the prenium 30day free trial and its coming up to the last day on the 3rd of October. I cannot remember my password to save my life! I asked it to reset the password but i clicked on it and it said that It had expire...

  • Newbie
  • Please please help!! I applied for the prenium 30day free trial and its coming up to the last day on the 3rd of October.  I cannot remember my password to save my life! I asked it to reset the ...
  • Daniel
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Locked In

I want to delete my account and conveniently there is no help number. I feel locked in and I'm going crazy trying to figure this out. I will warn others about being trapped into Spotify once you create an account. Any help is appreciated here since S...

  • Visitor
  • I want to delete my account and conveniently there is no help number. I feel locked in and I'm going crazy trying to figure this out. I will warn others about being trapped into Spotify once you crea...
  • Daniel
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Unsaves albums

for some reason i can save some albums and not others. it shows it as saved but if i exit the app i have to resave the album. but its totally hit or miss. its getting pretty annoying. any thoughts would be awesome. thanks!

  • Casual Listener
  • for some reason i can save some albums and not others. it shows it as saved but if i exit the app i have to resave the album. but its totally hit or miss. its getting pretty annoying. any thoughts wo...
  • Daniel
  • Community Legend
  • 166 Views
  • 3 replies
  • 0 likes
  • 166 Views
  • 3 replies
  • 0 likes

How to differentiate between all three android devices?

Hi there, I just struggle with the device management right now.I need to remove one of my three offline devices to add a new one.Unfortunately I only have android devices so I can't see the specific devices and this sucks!Has anyone here an idea how ...

  • Casual Listener
  • Hi there,   I just struggle with the device management right now. I need to remove one of my three offline devices to add a new one. Unfortunately I only have android devices so I can't see ...
  • eisflower
  • Casual Listener
  • 134 Views
  • 2 replies
  • 0 likes
  • 134 Views
  • 2 replies
  • 0 likes

[Android]Increase notification's album cover resolution.

Increase the quality of the album cover you can see whitin the spotify's notification where you can also change the songs. At this moment it look pixelated which is not nice

  • Gig Goer
  • Increase the quality of the album cover you can see whitin the spotify's notification where you can also change the songs. At this moment it look pixelated which is not nice 😕
  • C7pher
  • Casual Listener
  • 644 Views
  • 11 replies
  • 2 likes
  • Android
  • 644 Views
  • 11 replies
  • 2 likes

Solved!! Adding Songs from phone memory to a Spotify Playlist

Hello!Sorry to bother, but I was wondering if on the phone (A Samsung S4) was possible to add the song that I have saved on it into a Spotify playlist. Since on the pc I can do that, I can't really find a way to do the same thing on the Android thing...

  • Casual Listener
  • Hello! Sorry to bother, but I was wondering if on the phone (A Samsung S4) was possible to add the song that I have saved on it into a Spotify playlist. Since on the pc I can do that, I can't really...
  • Daniel
  • Community Legend
  • 21674 Views
  • 3 replies
  • 0 likes
  • 21674 Views
  • 3 replies
  • 0 likes

spotify discontinued support to upload and streaming of local files with newst version

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music. Here is the email I got from support:"Hello, Thanks for getting b...

  • Visitor
  • I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music.   Here ...
  • user-removed
  • Not applicable
  • 455 Views
  • 6 replies
  • 2 likes
  • 455 Views
  • 6 replies
  • 2 likes

Registro de actividad

No sé si si soy yo sola pero no se me ve el registro de actividad en facebook y no puedo ver lo que mis amigos escuchan, llevo casi quince días y nadie me da una solución, ni facebook ni spotify.

  • Casual Listener
  • No sé si si soy yo sola pero no se me ve el registro de actividad en facebook y no puedo ver lo que mis amigos escuchan, llevo casi quince días y nadie me da una solución, ni facebook ni spotify.
  • Daniel
  • Community Legend
  • 6151 Views
  • 3 replies
  • 1 likes
  • Facebook
    registro de actividad
  • 6151 Views
  • 3 replies
  • 1 likes

Env: prod