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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118203 Views

27 replies

4 likes

  • 118203 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238011 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238011 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598927 Views

79 replies

3 likes

  • 598927 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491442 Views

581 replies

42 likes

Account
Free
  • 491442 Views
  • 581 replies
  • 42 likes

Lastfm Kindle Fire?

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple music, which isn't supported by kindle fires).

Visitor

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple mus...

593 Views

0 replies

0 likes

  • 593 Views
  • 0 replies
  • 0 likes

Crossfade not working for albums I've downloaded

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this before.Thanks!

Newbie

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this...

Pidg3

Casual Listener

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

App keeps crashing on Nexus 6P device.

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep having to reset the app, but the problem keeps happe...

Newbie

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep h...

Mirkolino99

Newbie

1464 Views

3 replies

1 likes

  • 1464 Views
  • 3 replies
  • 1 likes

Se me cambia el ecualizador solo

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que sea, se vuelve a poner el ecualizador normal, que n...

Newbie

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que ...

620 Views

0 replies

0 likes

  • 620 Views
  • 0 replies
  • 0 likes

No Volume

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

Newbie

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

Bittencourt

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! HELP!!! My music keeps pausing after each song...

Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. It is very frustrating because when I listen to musi...

Casual Listener

Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. I...

bellafaziio

Casual Listener

1785 Views

3 replies

0 likes

  • 1785 Views
  • 3 replies
  • 0 likes

Offlinemode doesn't work.

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She made a playlist and downloaded it so she could play ...

Newbie

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She m...

iagvanbad

Newbie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Solved!! Moving local files

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how there is the "local files" option?Thanks

Casual Listener

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how t...

GionelIbarra

Casual Listener

2778 Views

4 replies

0 likes

  • 2778 Views
  • 4 replies
  • 0 likes

Spotify closes sudenly

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

Newbie

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

osornios

Spotify Star

580 Views

1 replies

1 likes

  • 580 Views
  • 1 replies
  • 1 likes

How do I find hidden playlist?

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Newbie

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Bittencourt

Spotify Star

15795 Views

1 replies

0 likes

  • 15795 Views
  • 1 replies
  • 0 likes

Can't create playlist

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is getting when just trying to add a song to a brand ...

Casual Listener

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is...

dinomight

Spotify Star

3730 Views

5 replies

0 likes

  • 3730 Views
  • 5 replies
  • 0 likes

Wiko - Trouble connecting

hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I have a remaining space for offline device. I suppos...

Casual Listener

hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I ...

__debaser

Casual Listener

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

Problème de connexion

Bonjour,Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien.Une solution ?

Newbie

Bonjour, Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien. Une solution ?

Hubo

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Music stops and Spotify screen goes black

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then restart the app. It has only been happening for abo...

Casual Listener

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then ...

Joe

Community Legend

1668 Views

5 replies

0 likes

Spotify crashing Android
  • 1668 Views
  • 5 replies
  • 0 likes

Serious issues on Xperia Z5c

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes continuously, basic functioning, overheats, slowness,...

Casual Listener

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes co...

Joe

Community Legend

564 Views

3 replies

0 likes

  • 564 Views
  • 3 replies
  • 0 likes

Automatic closed app Android 6.0 Moto E - BR

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

Newbie

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Can I move the SD Card to other device instead to start download?

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted SD Card?

Casual Listener

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted...

DJ-BBASS

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Spotify uses SD card for downloads but phone shows as internal memory being used

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. However when I look at my storage my internal phone...

Regular

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. ...

graphic_jazz

Regular

826 Views

2 replies

0 likes

  • 826 Views
  • 2 replies
  • 0 likes