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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6877 Views

0 replies

7 likes

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Local Files Question

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to sync the songs from my laptop to my phone. I read th...

Casual Listener

I've been trying to make a big playlist lately, and some of the songs I want to put on this playlist aren't on spotify, but I have them saved on my laptop and phone. I have been trying all night to s...

jonasherdegen

Community Legend

334 Views

1 replies

0 likes

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Solved!! Offline playlist

I payed the premium account, but now How can I transfer the musics to my SD Card to listen after or listen on my Sony Xperia Z5? I have that option, like download the musics and save on SD Card memory? After the premium expired I will keep listen the...

Casual Listener

I payed the premium account, but now How can I transfer the musics to my SD Card to listen after or listen on my Sony Xperia Z5? I have that option, like download the musics and save on SD Card memor...

user-removed

Not applicable

588 Views

1 replies

0 likes

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Can't Login via Samsung Multiroom app.

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other apps and on the web. What could be the problem. Ple...

Newbie

Hi, I am failing to login via the Samsung Multiroom app. I have changed my password countless times and still gives me the error message that username or password is incorrect. I can login via other ...

245 Views

0 replies

0 likes

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Can't hear any music through UE Boom or Bluetooth devices since 30 March 2016

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection. It shows my phone is connected to my blue tooth device (UE Boom) but no music plays. Has been working perfectly until yesterday w...

Newbie

Can any one help I notice now that Spotify has select device option yet it doesn't show my UE Boom or In Car connection.  It shows my phone is connected to my blue tooth device (UE Boom) but no ...

Tazza01-GB

Newbie

6255 Views

1 replies

0 likes

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offline problem - spotify 4.9 on android 6.0

just take a look at the videohttps://t.co/QRf7IlwrT3

Regular

just take a look at the video https://t.co/QRf7IlwrT3

marccharby

Regular

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
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Password

How can I receive my password of an acoount using an other e-mail adress?

Newbie

How can I receive my password of an acoount using an other e-mail adress?

Wjckpck

Newbie

302 Views

1 replies

0 likes

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Spotify downloading over mobile network. BUG!

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network. I was listening to the playlist and it began syncing to my phone on my home wifi, I left to go to the shops ...

Newbie

So this month my telstra bill is going to be an extra $20, because spotify decided to update my discover weekly playlist over mobile network.    I was listening to the playlist and it beg...

275 Views

0 replies

0 likes

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Dateien auf sd Karte übertragen

HalloIch kann meine heruntergeladene Musik nicht auf die sd-karte übertragen.Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es erneut.Kann mir jemand helfenAn der sd-karte kann es ni...

Casual Listener

Hallo Ich kann meine heruntergeladene Musik nicht auf die sd-karte übertragen. Es kommt die Meldung:"Vielleicht gibt es Probleme mit deiner Sd-karte. Bitte prüfe die Berechtigungen und versuche es ...

jonasherdegen

Community Legend

3745 Views

3 replies

0 likes

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Language Filter

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the songs to bleep, but just skip songs with bad languag...

Visitor

I play my Spotify in my office, where clients often come in. Is it possible to filter the Spotify playlists (I use mood and such, nothing custom) so that they are clean language? I don't expect the s...

osornios

Spotify Star

3453 Views

1 replies

1 likes

language
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Solved!! This Song Is Not Available

Hello, I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it constatnly says "Song is not available" when I know it is, even ...

Regular

Hello,   I am a premium use for about 3 years now and I have never had any issues with Spotify on my Android until about a week or two ago. Now it constantly stops in the playlists and it cons...

gioviskius

Casual Listener

273888 Views

59 replies

12 likes

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  • 59 replies
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Automatic volume drop music on android

I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This is independent of the tracks I'm listening to. Also it isn't ...

Casual Listener

  I'm experiencing these problem that whenever I'm listening to music the volume drops automatically after a second of playing music to an average level despite selected maximal volume. This i...

Jayb72

Community Legend

1816 Views

1 replies

0 likes

Android 6.0
volume issues
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Equalizer

So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I was no way, where is it. He showed his equalizer in...

Regular

So I've been looking for the built in equalizer in the Android app but can't find. I'm a premium member and so is my friend. I was telling him Spotify app needs an equalizer he said it has one and I ...

jahzeel1320

Regular

3135 Views

7 replies

0 likes

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Can't change to save to SD card. Android lollipop

I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum but i can not get it to work. Other apps can save to...

Casual Listener

I just got a new phone today since my other one broke. It is a LG bello 2 with Android 5. I have tried for hours to get it to save to SD card. Tried lots of fixes that are posted here in this forum b...

Teraz

Casual Listener

2388 Views

3 replies

0 likes

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Menu button next to track should not start playing it

Next to the track there is a little menu button with 3 vertical dots. There are times I click very carefully on this but it still moves to start playing the track. That button DOES NOT MEAN PLAY. It is for a popup menu only, e.g. I want to remove the...

Roadie

Next to the track there is a little menu button with 3 vertical dots.   There are times I click very carefully on this but it still moves to start playing the track.   That button DOES ...

237 Views

0 replies

0 likes

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My Spotify keeps wiping its offline music.

Hello, I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card. Unfortunately, Spotify keeps deleting my offline collection of music. Is there any way to resolve this issue? Without the offline feature, my ...

Casual Listener

Hello,   I'm using an HTC phone with an SD card and have been trying to save my Spotify music on the SD card.   Unfortunately, Spotify keeps deleting my offline collection of music. Is ...

Daniel

Community Legend

310 Views

1 replies

0 likes

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Almacenamiento externo

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme?Gracias!

Newbie

Hola! Tengo un problema al intentar guardar los datos y canciones en la memoria externa, me dice que no esta disponible. He comprobado los permisos y creo que esta todo bien. Alguien puede ayudarme? ...

Daniel

Community Legend

454 Views

1 replies

0 likes

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Synching local files to Android

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs wont download. They just show as unavailable and graye...

Casual Listener

We use to be able to easily synch local files by just dropping them into a Playlist on the desktop app and then downloading them on the Android app. Worked perfect. Now when you do this the songs won...

Daniel

Community Legend

785 Views

3 replies

0 likes

Android local synch problem
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Solved!! "Songs" list won't load on mobile after i downloaded the playlist.

Hi!I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song.It will not load at all on mobile(works fine on desktop) and i can't play music from it after i downloaded the playlist...

Casual Listener

Hi! I'm having an issue with my Note 4 and the "Songs" playlist which songs are saved to after hitting the plus icon next to a song. It will not load at all on mobile(works fine on desktop) and i c...

PERSIO

Casual Listener

3112 Views

4 replies

0 likes

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Playback device automatically switched from Echo to Bluetooth when skipping track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

Casual Listener

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...

438 Views

0 replies

0 likes

Amazon Echo
Android 5.1.1
android wear
Bluetooth problems
  • 438 Views
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Playback device switches automatically from Echo to Bluetooth when changing track using Android Wear

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(SWR50), which is very useful when I'm buzzing around the house...

Casual Listener

While listening on my Amazon Echo I discovered if I opened Spotify on my Note 4, I could then see the status and remote control the Echo using the media controller on my Sony Smartwatch 3(S...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes