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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114619 Views

26 replies

4 likes

  • 114619 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230373 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230373 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589521 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484493 Views

580 replies

42 likes

Account
Free
  • 484493 Views
  • 580 replies
  • 42 likes

Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

When 'force RTL Layout' is selected in the android developer options, the Spotify app will open, but closes after any action is taken. The version of Spotify is 5.7.0.781 The version of andriod is 5.1.1 Previous versions of the app have worked fine w...

Newbie

When 'force RTL Layout' is selected in the android developer options, the Spotify app will open, but closes after any action is taken.   The version of Spotify is 5.7.0.781   The versio...

332 Views

0 replies

0 likes

  • 332 Views
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Oneplus one premium apk crashes when clicking on menu

Hey everyone, since thursday my spotify app is crashing whenever i try to click on the menu in the android app.i have uninstalled and installed it again but nothing changed.any ideas? thanks alot

Newbie

Hey everyone,   since thursday my spotify app is crashing whenever i try to click on the menu in the android app. i have uninstalled and installed it again but nothing changed. any ideas? &...

457 Views

0 replies

0 likes

  • 457 Views
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Some Albums are available on Web but not in Spotify App

Hi. Today Spotify made me very sad. I wanna download this album - Sabaton - Heroes. On Web spotify it is available but in mobile App not. Where could be a problem? I have Family account, my location is Czech Republic. Thanks

Newbie

Hi. Today Spotify made me very sad. I wanna download this album - Sabaton - Heroes. On Web spotify it is available but in mobile App not. Where could be  a problem? I have Family account, my loc...

363 Views

0 replies

0 likes

  • 363 Views
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jumping through lists without playing

When i click on play, it jumps through all the songs as if searching but wont play any of them.......

Newbie

When i click on play, it jumps through all the songs as if searching but wont play any of them.......

kbrooksc

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

[Android][Other] graphical artifact when reordering songs on up next / next from

Galaxy S6 Android 6.0.1 MMB29K.G920FXXS3DPF3When I drag a song from "next from" up to "up next" that requires the view to scroll up, a copy of the song is fixed above where it is dropped. This doesn't appear to happen when grabbing songs visible when...

Newbie

Galaxy S6 Android 6.0.1 MMB29K.G920FXXS3DPF3 When I drag a song from "next from" up to "up next" that requires the view to scroll up, a copy of the song is fixed above where it is dropped. This do...

333 Views

0 replies

0 likes

Android
Other
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Solved!! Losing downloaded playlists

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my phone. The offline mode is the reason why I'm buyin...

Casual Listener

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my ...

julieross-GB

Newbie

4000 Views

9 replies

2 likes

  • 4000 Views
  • 9 replies
  • 2 likes

Many songs can not be played

Just got a premium account with new device one plus 3. I'm surprised I can't play many play list or songs, now in Belgium with Spanish account, it shouldn't be a problem but just want to mention. Anyone can help? Thank you

Newbie

Just got a premium account with new device one plus 3. I'm surprised I can't play many play list or songs, now in Belgium with Spanish account, it shouldn't be a problem but just want to mention. Any...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
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Like button on smartwatch

Hi,SW allow us to volume up/down and prev/next song only. Is there a way to add 'like' button to avoid using phone to do so?

Newbie

Hi, SW allow us to volume up/down and prev/next song only. Is there a way to add 'like' button to avoid using phone to do so?

462 Views

0 replies

0 likes

like
smartwatch
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Awful software

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my previous s5 but same problems on new s7...any plans ...

Casual Listener

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my p...

535 Views

0 replies

0 likes

Software problems
  • 535 Views
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Tab problem

I can't select my playlist or use the tabs or the app closes

Newbie

I can't select my playlist or use the tabs or the app closes

314 Views

0 replies

0 likes

  • 314 Views
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Widget LG G5

Yeni G5 telefon aldım ve her zaman olduğu gibi spotify widget eklemek istedim ancak widget in boyutu 4x1 olduğundan kucuk kaldı 5x1 yok G5 de ızgaralar ayarlanmıyor widget boyutu ayarlanıyor lakin spotify widgeti nin boyutu ayarlanmıyor yeni bir günc...

Newbie

Yeni G5 telefon aldım ve her zaman olduğu gibi spotify widget eklemek istedim ancak widget in boyutu 4x1 olduğundan kucuk kaldı 5x1 yok G5 de ızgaralar ayarlanmıyor widget boyutu ayarlanıyor lakin sp...

437 Views

0 replies

0 likes

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Spotify will no longer play when the app is not open and the screen is not on.

I am not a Premium member. I've always had problems with the lock screen pop-up and the app stopping, but recently Spotify will stop playing if I even go to the desktop screen on my Tablet (it is a Samsung Galaxy Tab, and it is only about 7 months ol...

Newbie

I am not a Premium member.   I've always had problems with the lock screen pop-up and the app stopping, but recently Spotify will stop playing if I even go to the desktop screen on my Tablet (...

362 Views

0 replies

0 likes

  • 362 Views
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App in android

My app be with problem because have in phone Alcatel PiXi4 but no has on app the apps.Reply me mensage.

Newbie

My app be with problem because have in phone Alcatel PiXi4 but no has on app the apps. Reply me mensage.

312 Views

0 replies

0 likes

  • 312 Views
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can't open tye app after reinstalling

Help! Why is that I cant open the app after reinstalling. It says no storage area found, but I have a lot of space available in my samsung tablet.

Newbie

Help! Why is that I cant open the app after reinstalling. It says no storage area found, but I have a lot of space available in my samsung tablet.  

osornios

Spotify Star

499 Views

1 replies

0 likes

memory
no storage area found
reinstalling problem
  • 499 Views
  • 1 replies
  • 0 likes

Login error

Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the point.... itunes/apple music ?

Casual Listener

Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the p...

osornios

Spotify Star

670 Views

5 replies

0 likes

  • 670 Views
  • 5 replies
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Saved music admaged my Micro SD

Hello guys. Today, my problem starts when I try saved the music in my Micro SD, 'cause when I did this, my smartphone totally go crashed. Then I have to restart the Micro SD to make it work again. It's not a problem with the storage device because I ...

Newbie

Hello guys. Today, my problem starts when I try saved the music in my Micro SD, 'cause when I did this, my smartphone totally go crashed. Then I have to restart the Micro SD to make it work...

268 Views

0 replies

0 likes

  • 268 Views
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Previous saved songs failing to load

I am using a Samsung Tab 3 to use Spotify. I used to have many songs saved under 'Saved songs', but now when I open it, it first takes a very long time to load and also my songs are not there. Only the songs I've saved in the last two days are there....

Newbie

I am using a Samsung Tab 3 to use Spotify. I used to have many songs saved under 'Saved songs', but now when I open it, it first takes a very long time to load and also my songs are not there. Only t...

262 Views

0 replies

0 likes

  • 262 Views
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Solved!! Offline Mode Issue with storing data.

Hello, I ve got a problem with my Spotify App or maybe device. My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on my SD Card. I set memory storing option at Spotify to SD Card, but I r...

Casual Listener

Hello,   I ve got a problem with my Spotify App or maybe device.   My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on m...

qwazix

Casual Listener

5770 Views

3 replies

0 likes

  • 5770 Views
  • 3 replies
  • 0 likes

Spotify Mini Player not working on Android Lollipop (Sony Xperia Z5)

Hi,I love the mini player concept! Whatever I'm doing in other apps, I can still play/pause/change songs just by swiping down on my notification center or even from the lock screen!However, I just upgraded my phone to Sony Xperia Z5 yesterday and non...

Casual Listener

Hi, I love the mini player concept! Whatever I'm doing in other apps, I can still play/pause/change songs just by swiping down on my notification center or even from the lock screen! However, I...

saravs

Casual Listener

2184 Views

2 replies

0 likes

  • 2184 Views
  • 2 replies
  • 0 likes