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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118350 Views

27 replies

4 likes

  • 118350 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238440 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238440 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599334 Views

79 replies

3 likes

  • 599334 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491916 Views

581 replies

42 likes

Account
Free
  • 491916 Views
  • 581 replies
  • 42 likes

Song wont skip to next song while listening a list

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cache location to my internal storage, i have reinstal...

Casual Listener

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cac...

romanturbo

Casual Listener

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Can't download a song

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

Newbie

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Downloaded playlists disappear when I restart my s7 edge but storage folder still exists

Hello,I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem.I'm using a Samsung s7 edge, which has not been modified in any way. As such, the storage is divided into internal a...

Newbie

Hello, I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem. I'm using a Samsung s7 edge, which has not been modified ...

405 Views

0 replies

2 likes

  • 405 Views
  • 0 replies
  • 2 likes

Cell service......

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen to it under these circumstances? I'm not quite sure ...

Newbie

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen t...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Music in SD card

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Casual Listener

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Bittencourt

Spotify Star

731 Views

3 replies

0 likes

Account
  • 731 Views
  • 3 replies
  • 0 likes

Sharing Songs with Non-Facebook Users

Hi all,I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but my friend's spotify username is still not being recogn...

Newbie

Hi all, I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but m...

osornios

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashing - clean reinstalling doesn't help

Hi there, I have a galaxy s4 and a spotify premium subscription,A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection from the main screen - the app crashes. The only way it works i...

Regular

Hi there,   I have a galaxy s4 and a spotify premium subscription, A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection f...

user-removed

Not applicable

2475 Views

10 replies

0 likes

  • 2475 Views
  • 10 replies
  • 0 likes

Aktiflestirme sorubnu

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

Newbie

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

how do I use or get into new party mode or use this new feature?

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it.I want to start that do streaming party songs then hit that cool adjust to slower songs or faster...

Casual Listener

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it. I want to start that do streaming party song...

assennato

Newbie

9552 Views

9 replies

4 likes

  • 9552 Views
  • 9 replies
  • 4 likes

Songs keep playing and playing

=== START OF TEMPLATE ===Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play.Steps to reproduce the issue:First I did this. Played spotify on my BT headphones or in the car.Then I did that T...

Newbie

=== START OF TEMPLATE === Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play. Steps to reproduce the issue: First I did this. Played...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Solved!! Cant play Songs in individual order on Tablet.

Hello Spotify team. I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the second is a Samsung Galaxy Tab 4 7.0. On the Samsung Galaxy Tab ...

Casual Listener

Hello Spotify team.   I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the seco...

gentz

Newbie

1543 Views

7 replies

2 likes

  • 1543 Views
  • 7 replies
  • 2 likes

Download Error

I've been using spotify on my work computer for a few years with no issues. Then about a week ago, I went to open it and the screen was blank. All of my playlists, the suggested music, everything was gone. The program itself still opens and closes, b...

Newbie

I've been using spotify on my work computer for a few years with no issues. Then about a week ago, I went to open it and the screen was blank. All of my playlists, the suggested music, everything was...

Joe

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!! Listening on an unrequested device

I'm listening on my android device an suddenly my music stops. When I check my phone I see a message saying "listening on Hannah's device" (see attached)I don't know any Hannah. I don't have another device. I'm the only one using my user.Please help ...

Casual Listener

I'm listening on my android device an suddenly my music stops. When I check my phone I see a message saying "listening on Hannah's device" (see attached) I don't know any Hannah. I don't have anothe...

DarioSoria

Casual Listener

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

"This song is not available" but it totally is

This isn't really a _problem_ per se, just a sort of odd behavior --Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but the song will start playing regardless. System info: A...

Newbie

This isn't really a _problem_ per se, just a sort of odd behavior -- Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but t...

user-removed

Not applicable

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

my spotify playlists have disappeared

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

Newbie

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

user-removed

Not applicable

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE?

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

Newbie

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

Maxim

Spotify Star

1301 Views

1 replies

0 likes

  • 1301 Views
  • 1 replies
  • 0 likes

music stops if I get a WhatsApp message

Hi everyone,I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

Casual Listener

Hi everyone, I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

TecnoInnovador

Casual Listener

8178 Views

6 replies

0 likes

  • 8178 Views
  • 6 replies
  • 0 likes

Solved!! App not available in Play Store

Hi, I live in Portugal and I have dowloaded the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't let me. It says "This item isn't available in your country". Any idea...

Casual Listener

Hi,   I live in Portugal and I have dowloaded  the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't l...

TecnoInnovador

Casual Listener

16396 Views

3 replies

0 likes

country
play store
  • 16396 Views
  • 3 replies
  • 0 likes

No puedo ingresar a la cuenta

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la primer cuenta a la que ya no eh podido ingresar ya que e...

Newbie

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la prime...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes