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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209898 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209898 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559761 Views

78 replies

3 likes

  • 559761 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462374 Views

575 replies

39 likes

Account
Free
  • 462374 Views
  • 575 replies
  • 39 likes

chrome cast audio not actually supported well

Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I am always needing to restart spotify on my android d...

Regular

Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I a...

murenrb

Regular

787 Views

2 replies

1 likes

  • 787 Views
  • 2 replies
  • 1 likes

Reset offline playlist

Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usually Save downloaded playlist to sd card. Finally i ...

Newbie

Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usua...

qtlolii

Music Fan

412 Views

1 replies

1 likes

  • 412 Views
  • 1 replies
  • 1 likes

So I have an IPad connected to my devices which is not mine how do i get it out?

I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull music and also has a habbit of interupting/changing m...

Casual Listener

I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull mu...

Mattosaurus

Community Legend

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

redownloading deketed tracks

I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I deleted from the albums please help

Newbie

I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I ...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

can't login to spotify on android

it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. i try facebook and it asks for a passcode which i don'...

Newbie

it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. &n...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! equalizer android

Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please?Thanks!

Regular

Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please? Thanks!

pagabu

Regular

856 Views

2 replies

0 likes

  • 856 Views
  • 2 replies
  • 0 likes

Spotify crashing constantly after latest app update

Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed besides the update. I've tried reinstalling spotify an...

Newbie

Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed bes...

imisrac

Newbie

3081 Views

12 replies

6 likes

Android update crashes
  • 3081 Views
  • 12 replies
  • 6 likes

Cant play music

Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and they ask for the pic and i give them then i dont t...

Newbie

Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Spotify is dropping my internet conextion in all of my devices

Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well and if i open my spotify it will drop the conection ...

Visitor

Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well a...

317 Views

0 replies

1 likes

  • 317 Views
  • 0 replies
  • 1 likes

NO PUEDO DESVINCULAR FACEBOOK

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no sirve. Cualquier ayuda sera agradecida. Gracias

Casual Listener

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no si...

osornios

Spotify Star

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevamente y asi todo el tiempo. Esto me pasa hace dos sem...

Newbie

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevame...

osornios

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

I need a Solution ASAP

I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'm on Free. It's totally ridiculous!

Newbie

I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'...

osornios

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Download versus Available offline on Android

HiI have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal?i'm a premium account or no?Thank you in advance

Casual Listener

Hi I have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal? i'm a premium accou...

cityhunter88

Casual Listener

1372 Views

7 replies

0 likes

  • 1372 Views
  • 7 replies
  • 0 likes

huytddvjjurdsrfg

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused.To start playing again, I have to enter Spotify and all of sudden it plays again.How do I fix it?

Casual Listener

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused. To start playing again, I have to enter Spotify and all of sudden it plays again. How do I fix it?

osornios

Spotify Star

687 Views

3 replies

1 likes

  • 687 Views
  • 3 replies
  • 1 likes

Music ends before track is over, pauses for several minutes, then starts next track.

I have a bizarre problem I've been trying to troubleshoot, to no avail. I use Spotify on an Android Phone (Oppo Find 7a, running a variant ASOP 6.0), an iPad 2, and on a variety of desktop systems (Mac and Windows). On the desktop applications Spotif...

Casual Listener

I have a bizarre problem I've been trying to troubleshoot, to no avail.   I use Spotify on an Android Phone (Oppo Find 7a, running a variant ASOP 6.0), an iPad 2, and on a variety of desktop s...

osornios

Spotify Star

817 Views

3 replies

0 likes

Android
bug
hang
pause
  • 817 Views
  • 3 replies
  • 0 likes

Spotify Unable to Store in SD Card

I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into this? Thanks!

Regular

I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Kein Premium

Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?

Newbie

Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Spotify not working using WiFi on Laptop, but does work on the same network using a smartphone

I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on. * Spotify will say there is no internet connection when connected to the public network but other applications will work fine. * I can use Spotify on...

Visitor

I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on.   * Spotify will say there is no internet connection when connected to the public network b...

user-removed

Not applicable

927 Views

2 replies

0 likes

laptop
public wifi
wifi
  • 927 Views
  • 2 replies
  • 0 likes

I don`t have a lock screen in my Huawei G620S

Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loocking for a solution I read that the problem might be c...

Newbie

Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loockin...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Spotify stops playing after 1 hour.

I have this weird problem with Spotify and Samsung S7.I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 and now with S7, music stop playing after aprox. one ho...

Newbie

I have this weird problem with Spotify and Samsung S7. I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 an...

1003 Views

0 replies

0 likes

  • 1003 Views
  • 0 replies
  • 0 likes