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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388382 Views

545 replies

34 likes

Account
Free
  • 388382 Views
  • 545 replies
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8061 Views

0 replies

7 likes

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Missing "Word" from Genres & Moods on Android but not on PC

I used the "Word" selection under Genres & Moods on my Android for a long time but after the last update, it is now gone. I have uninstalled and reinstalled Spotify to my Galaxy s7 Edge a few times and it does not come back. I have Spotify installed ...

Newbie

I used the "Word" selection under Genres & Moods on my Android for a long time but after the last update, it is now gone.  I have uninstalled and reinstalled Spotify to my Galaxy s7 Edge a f...

402 Views

0 replies

1 likes

  • 402 Views
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[Android Auto] - Available voice command and customization

Hello all, Does anyone have a list of available voice commands for Spotify when using Android Auto? Do you also happen to know how to customize Spotify when using it in the car? With this I mean, how can I get Spotify (In Android Auto) to start playi...

Newbie

Hello all,   Does anyone  have a list of available voice commands for Spotify when using Android Auto?   Do you also happen to know how to customize Spotify when using it in the ca...

915 Views

0 replies

0 likes

  • 915 Views
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Support chromecast audio

Hi, I am currently experiencing problems in streaming Spotify's music on my Chromecast Audio with my Huawei P8 (Android 6). When I select the chromecast device in the app I hear the sound which indiquates that the app is connected but the icon never ...

Newbie

Hi,   I am currently experiencing problems in streaming Spotify's music on my Chromecast Audio with my Huawei P8 (Android 6). When I select the chromecast device in the app I hear the sound wh...

626 Views

0 replies

0 likes

Chromecast Android
chromecast audio
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Signed up for family premium

I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just cancel subsription.

Newbie

I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just can...

323 Views

0 replies

0 likes

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Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

Newbie

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...

Yrrah1

Gig Goer

1219 Views

3 replies

1 likes

Spotify Premium
  • 1219 Views
  • 3 replies
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Cleared data on Spotify app, now downloaded playlists won't play

I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the green arrow anymore. The songs seem to still on my sd ...

Casual Listener

I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the gre...

Yrrah1

Gig Goer

1105 Views

5 replies

0 likes

  • 1105 Views
  • 5 replies
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Can not log in but want to cancel Premium

Hey guys, so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockholm keeps getting money from my bank account. How can I so...

Newbie

Hey guys,  so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockh...

Hubo

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
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0,99€ for 3months

Hello, im tryin to order 0.99€ for 3months, however its some error scipt that this offer is not able to my. Whats the problem?

Newbie

Hello, im tryin to order 0.99€ for 3months, however its some error scipt that this offer is not able to my. Whats the problem?

380 Views

0 replies

0 likes

  • 380 Views
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Accelerometer uses 83% of all Spotify battery usage.

Brief description of the issue: On my HTC One M9 I use GSam Battery Monitor to find out all possible issues with battery leakage on my phone. When I am using spotify the program shows me that 10% of all battery usage is Spotify and then in the detail...

Regular

Brief description of the issue:     On my HTC One M9 I use GSam Battery Monitor to find out all possible issues with battery leakage on my phone.     When I am using spotify th...

brodyknight

Casual Listener

2073 Views

1 replies

2 likes

accelerometer
battery
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  • 2 likes

Keep offline playlist

Hii download offline all my titles on android cellphone. But sometimes all titles are not available offline any longer and I have to download all again which means 10 go …any idea to keep my titles off lines all the time ?

Newbie

Hi i download offline all my titles on android cellphone. But sometimes all titles are not available offline any longer and I have to download all again which means 10 go … any idea to keep my titl...

284 Views

0 replies

0 likes

  • 284 Views
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Find a playlist

Casual Listener

Jamescokley296

Casual Listener

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
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Solved!! List content available offline

Hey All! I follow a lot of bands, and have a lot of playlists. I save a bunch of albums for offline use. Is there a feature, that lists all offline content on a single screen? It's such a hassle trying to figure what I can and cannot listen to when I...

Casual Listener

Hey All!   I follow a lot of bands, and have a lot of playlists. I save a bunch of albums for offline use.   Is there a feature, that lists all offline content on a single screen? &nbs...

jollyjazz

Casual Listener

911 Views

3 replies

0 likes

Offline Content
  • 911 Views
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Non riesco a passare a premium

Avendo attivato la promozione dei 3 mesi a 0,99€ ed essendo stati già prelevati dal conto ,l'applicazione mi dice ancora di passare a premium... Ho già provato a disinstallarla e a rimettere Il mio vecchio account ma niente da fare

Newbie

Avendo attivato la promozione dei 3 mesi a 0,99€ ed essendo stati già prelevati dal conto ,l'applicazione mi dice ancora di passare a premium... Ho già provato a disinstallarla e a rimettere Il mio v...

347 Views

0 replies

0 likes

  • 347 Views
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Music

I need help how do i fix the problem when i start my song it plays then it just stopsBut it still goes and i cant here it

Casual Listener

I need help how do i fix the problem when i start my song it plays then it just stops But it still goes and i cant here it

Yrrah1

Gig Goer

653 Views

3 replies

1 likes

  • 653 Views
  • 3 replies
  • 1 likes

Spotify deleting songs because of various errors.

Hello everyone,I got Spotify about a month ago and i haven't really been happy with it.My ~1.5k songs on extreme Quality which i store on my 32GB mini SD on my Samsung Galaxy S3 Neo keep being deleted. I can reproduce this:1.Download the songs at hom...

Newbie

Hello everyone, I got Spotify about a month ago and i haven't really been happy with it. My ~1.5k songs on extreme Quality which i store on my 32GB mini SD on my Samsung Galaxy S3 Neo keep being de...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Online features not working and failing to scrobble

when i try to go to home, browse, or my profile via spotify mobile, the screen in the attached screenshot is all i get, both when connected to my home wifi and my cell data. i am not in offline mode.not only this, but spotify mobile has been failing ...

Casual Listener

when i try to go to home, browse, or my profile via spotify mobile, the screen in the attached screenshot is all i get, both when connected to my home wifi and my cell data. i am not in offline mode....

boyhood_bravery

Newbie

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
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This song is not available

Hi!Today I was using my iPad and I found out that the new track of Dimitri Vegas & Like Mike was released (Stay a while). I listened to it there and then I added it to the playlist I have.My phone (Android) has that playlist downloaded for offline us...

Newbie

Hi! Today I was using my iPad and I found out that the new track of Dimitri Vegas & Like Mike was released (Stay a while). I listened to it there and then I added it to the playlist I have. My ...

421 Views

0 replies

0 likes

Android
Song not available
stream
support
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Solved!! Songs get randomly removed from My Songs, still available in Spotify, can be re-added

Hello, I've been having this issue for a while now: songs just randomly dissappear from my saved songs. However they're still in the system, I can re-save them the same way I did before (even selecting them from the same album I've originally did) an...

Casual Listener

Hello,   I've been having this issue for a while now: songs just randomly dissappear from my saved songs. However they're still in the system, I can re-save them the same way I did before (eve...

lol176

Casual Listener

1326 Views

3 replies

0 likes

  • 1326 Views
  • 3 replies
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Someone please help me

Hello. I have been experiencing problems when using Spotify on my phone (Samsung Galaxy s6). When I am listening to music the first song and sometimes the second song plays perfectly. But when the song ends all of the sudden the music stops and does ...

Casual Listener

Hello. I have been experiencing problems when using Spotify on my phone (Samsung Galaxy s6). When I am listening to music the first song and sometimes the second song plays perfectly. But when the so...

Jayb72

Community Legend

669 Views

4 replies

0 likes

  • 669 Views
  • 4 replies
  • 0 likes