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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114849 Views

26 replies

4 likes

  • 114849 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230987 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230987 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590114 Views

79 replies

3 likes

  • 590114 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484872 Views

580 replies

42 likes

Account
Free
  • 484872 Views
  • 580 replies
  • 42 likes

Offlinemode doesn't work.

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She made a playlist and downloaded it so she could play ...

Newbie

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She m...

iagvanbad

Newbie

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Solved!! Moving local files

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how there is the "local files" option?Thanks

Casual Listener

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how t...

GionelIbarra

Casual Listener

2759 Views

4 replies

0 likes

  • 2759 Views
  • 4 replies
  • 0 likes

Spotify closes sudenly

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

Newbie

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

osornios

Spotify Star

574 Views

1 replies

1 likes

  • 574 Views
  • 1 replies
  • 1 likes

How do I find hidden playlist?

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Newbie

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Bittencourt

Spotify Star

15784 Views

1 replies

0 likes

  • 15784 Views
  • 1 replies
  • 0 likes

Can't create playlist

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is getting when just trying to add a song to a brand ...

Casual Listener

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is...

dinomight

Spotify Star

3711 Views

5 replies

0 likes

  • 3711 Views
  • 5 replies
  • 0 likes

Wiko - Trouble connecting

hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I have a remaining space for offline device. I suppos...

Casual Listener

hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I ...

__debaser

Casual Listener

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

Problème de connexion

Bonjour,Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien.Une solution ?

Newbie

Bonjour, Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien. Une solution ?

Hubo

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Music stops and Spotify screen goes black

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then restart the app. It has only been happening for abo...

Casual Listener

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then ...

Joe

Community Legend

1659 Views

5 replies

0 likes

Spotify crashing Android
  • 1659 Views
  • 5 replies
  • 0 likes

Serious issues on Xperia Z5c

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes continuously, basic functioning, overheats, slowness,...

Casual Listener

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes co...

Joe

Community Legend

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Automatic closed app Android 6.0 Moto E - BR

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

Newbie

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Can I move the SD Card to other device instead to start download?

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted SD Card?

Casual Listener

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted...

DJ-BBASS

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Spotify uses SD card for downloads but phone shows as internal memory being used

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. However when I look at my storage my internal phone...

Regular

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. ...

graphic_jazz

Regular

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

supermegaandrea@gmail.com

Ho perso il mio account perché non mi fa accedere più da facebook

Newbie

Ho perso il mio account perché non mi fa accedere più da facebook

745 Views

0 replies

0 likes

  • 745 Views
  • 0 replies
  • 0 likes

Solved!! Spotify 1.1.0.113 crashes nonstop in HTC One M8

Hello, Yesterday I updated Spotify to 1.1.0.113 and it's crashing all the time, making it unusable on a HTC One M8. Is there any way to fix this? I have a premium account and can't use it on my phone at the moment. Thank you.

Casual Listener

Hello,   Yesterday I updated Spotify to 1.1.0.113 and it's crashing all the time, making it unusable on a HTC One M8.   Is there any way to fix this? I have a premium account and ca...

molly19

Newbie

3291 Views

7 replies

1 likes

  • 3291 Views
  • 7 replies
  • 1 likes

Sharing a song in Spotify with non-Facebook users

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work. I type the user in and a message but the send butt...

Newbie

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work....

osornios

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Payment option

Hi. Just purched 3 mounths with premium on a store in norway. Used to be a payment option called "reedem your code" but now it's gone. The only options now is: "credit card" "paypal" and "paysafe card"

Casual Listener

Hi. Just purched 3 mounths with premium on a store in norway. Used to be a payment option called "reedem your code" but now it's gone. The only options now is: "credit card" "paypal" and "paysafe car...

osornios

Spotify Star

964 Views

3 replies

0 likes

  • 964 Views
  • 3 replies
  • 0 likes

Hide / Prevent Access to Spotify Settings section of app

Is there any way to prevent friends accessing my account settings when using my spotify account at a party?

Newbie

Is there any way to prevent friends accessing my account settings when using my spotify account at a party?

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes