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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118345 Views

27 replies

4 likes

  • 118345 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238434 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238434 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599323 Views

79 replies

3 likes

  • 599323 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491906 Views

581 replies

42 likes

Account
Free
  • 491906 Views
  • 581 replies
  • 42 likes

Up next feature keeps double playing songs

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

Newbie

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
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Unable to go into Songs

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

Newbie

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Upload songs?

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

Newbie

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

Joe

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

[Android] cannot send message without facebook

Hello, I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase Bug: Cannot send a track to a friend, either by full name, or Spotify name Reproduction steps:Disconnect from Facebook Use android client (5.0....

Casual Listener

Hello,   I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase 😁   Bug:  Cannot send a track to a friend, either by full name, or Sp...

Chris_D

Music Fan

738 Views

2 replies

1 likes

  • 738 Views
  • 2 replies
  • 1 likes

Spotify isn't downloading any of my playlist

I have a mytouch 4g for android and for some reason spotify isn't downloading anything anymore. I have my wifi on and it just says 0 percent after almost 2 hours. I have tried uninstalling the app and reinstalling. I have rebooted app. I have tried e...

Gig Goer

I have a mytouch 4g for android and for some reason spotify isn't downloading anything anymore. I have my wifi on and it just says 0 percent after almost 2 hours. I have tried uninstalling the app an...

Griffamilitos

Newbie

6676 Views

5 replies

0 likes

  • 6676 Views
  • 5 replies
  • 0 likes

Android left hand mode crash

Hi all, Recently Spotify started crashing after starting up and clicking on whatever(scrolling works fine). What I noticed is that te layout is reversed, I use android in left hand mode. But the thing is that Spotify worked perfectly fine before in l...

Casual Listener

Hi all,   Recently Spotify started crashing after starting up and clicking on whatever(scrolling works fine). What I noticed is that te layout is reversed, I use android in left hand mode...

YakiSoba

Casual Listener

1151 Views

4 replies

0 likes

  • 1151 Views
  • 4 replies
  • 0 likes

can't login

It won't let me log in with my Facebook it keeps coming up that I don't have an account with Facebook log in

Newbie

It won't let me log in with my Facebook it keeps coming up that I don't have an account with Facebook log in

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

I am PAYING FOR YOUR SERVICES!!! - WHY DOESNT IT WORK

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECTLY I WILL GIVE YOU MY PHONE NUMBER- THIS IS NO JOKE...

Newbie

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECT...

General1982

Newbie

490 Views

2 replies

1 likes

  • 490 Views
  • 2 replies
  • 1 likes

I have lost my account premiun and my unloaded playlist

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not tape-worm playlist unloaded What has happened? What...

Newbie

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not ...

user-removed

Not applicable

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Offline play

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

Newbie

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

Hubo

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Cannot login in

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a different account , not mine. Iv lost my songs and if anyon...

Newbie

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a differen...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

I can't add offline devices to my account

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devices. Spotify help isn't giving me any answers. I ca...

Casual Listener

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devi...

mzdebra666

Newbie

702 Views

2 replies

2 likes

  • 702 Views
  • 2 replies
  • 2 likes

Start a playlist with a specific song

I don't get it. I really don't get it. How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar? Thank you and kind regards

Regular

I don't get it. I really don't get it.   How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar?   Thank you and kind regards

Bäär

Regular

2277 Views

3 replies

0 likes

start
  • 2277 Views
  • 3 replies
  • 0 likes

Account invalid after family upgrade

Hello,I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I registered my old spotify account to it that already had a ...

Newbie

Hello, I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I regist...

368 Views

0 replies

0 likes

  • 368 Views
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Spotify Crashes after Downloading (Solved)

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant open spotify and it crashes. I tried to redownload ...

Newbie

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
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Dowloaded music in sd card not avaiable offline

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working just fine without the sd card, and using the phone's m...

Casual Listener

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working jus...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Won't download songs over 4G

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need to turn in on... I already reinstalled Spotify and...

Newbie

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need...

1163 Views

0 replies

0 likes

4G
  • 1163 Views
  • 0 replies
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Solved!! Gapless playback not working.

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Samsung S5 Android app.

Visitor

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Sa...

user-removed

Not applicable

10259 Views

2 replies

0 likes

  • 10259 Views
  • 2 replies
  • 0 likes