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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7120 Views

0 replies

7 likes

  • 7120 Views
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Solved!! Urbanears Plattan wireless android problems

Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality.However, I have one small problem. My problem is, when I try to use the headphones with spo...

Casual Listener

Dear spotify community,   I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality. However, I have one smal...

m0p13p

Casual Listener

4543 Views

4 replies

0 likes

Android
huawei
Plattan
Urbanears
  • 4543 Views
  • 4 replies
  • 0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Newbie

Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...

Daniel

Community Legend

1817 Views

1 replies

1 likes

  • 1817 Views
  • 1 replies
  • 1 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

Regular

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley

Regular

688 Views

2 replies

0 likes

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Same playlist different number of songs

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

Newbie

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

324 Views

0 replies

0 likes

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sd Storage problem

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y560, Android 5.1.1 , I'm a premium user, so I use o...

Regular

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y...

arturock1

Regular

929 Views

9 replies

0 likes

  • 929 Views
  • 9 replies
  • 0 likes

Solved!! Songs not playing?

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer goes back to zero. I've reinstalled the app and resta...

Casual Listener

I'm on an android device and I have Spotify premium. If I try to play a song, I get no audio but the seconds will tick down on the timer as if it was playing. If I press the pause button the timer go...

Daniel

Community Legend

981 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify stops between songs

hi,since my 3 months premium subscription ended 1 week ago i started to use the free version of spotify. since then i got problems while using the 3g connection: im able to play one or two songs but then it stops (the song doesn't seem like is paused...

Casual Listener

hi, since my 3 months premium subscription ended 1 week ago i started to use the free version of spotify. since then i got problems while using the 3g connection: im able to play one or two songs bu...

Daniel

Community Legend

370 Views

2 replies

0 likes

  • 370 Views
  • 2 replies
  • 0 likes

fb connection with spotify

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Newbie

I have created an account then i connected it wz fb ... And then ive created another account and when i goto connect it wz fb i couldn't it says "this fb is connectimg to amother account" ..help

Dreadlord

Community Legend

687 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Christine cara (here alessia) gone??

Can any body tell me what's happened to her?? Disappeared off earth! Can't find it anywhere!?

Newbie

Can any body tell me what's happened to her?? Disappeared off earth! Can't find it anywhere!?

Daniel

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Only certain tracks will sync from local files onto phone

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what I did). But then I tried to sync a song my friend ...

Casual Listener

At first I thought it was maybe because they were Taylor Swift songs and somehow she was blocking her songs on spotify even if I bought them through iTunes and tried to sync in spotify (which is what...

Daniel

Community Legend

1117 Views

4 replies

0 likes

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  • 4 replies
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Cannot find Local Files on Android

hey everyone, I recently found out that I could sync files to my mobile devices via "Local FIles" and have set up my sources. However, when I try to find them no matter where I look I cant find them. Its not in my Playlists, or Songs. Someone please ...

Visitor

hey everyone, I recently found out that I could sync files to my mobile devices via "Local FIles" and have set up my sources. However, when I try to find them no matter where I look I cant find them....

Daniel

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
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[Spotify Connect] No connection possible to iRoberts Stream 2

Hello everyone, I am using a Huawei Honor P7. After an update to Android 6.0 was installed yesterday it is not longer possible to connect with my radio. It is still working with my Laptop, so the problem is on the phone side. I installed the latest v...

Newbie

Hello everyone,   I am using a Huawei Honor P7. After an update to Android 6.0 was installed yesterday it is not longer possible to connect with my radio. It is still working with my Laptop, s...

Daniel

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Cannot play music on my anroid

I have used the app on my phone for a long time and now for some reason i am not able to play antyhing on it. When i hit the shuffle button it tells me to watch an adverticment (which there are none to watch and then tells me I should get premium. I ...

Newbie

I have used the app on my phone for a long time and now for some reason i am not able to play antyhing on it.  When i hit the shuffle button it tells me to watch an adverticment (which there are...

Daniel

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Latest version of Spotify for Android?

Where can I find release notes for latest version of Spotify for Android?I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified.https://community.spotify.com/t5/Spotify-Community-Blog/Release-notes-Spo...

Roadie

Where can I find release notes for latest version of Spotify for Android? I went here but could not find the latest one. Latest one is 4.6 but here 3.x version is being notified. https://comm...

Daniel

Community Legend

2134 Views

3 replies

0 likes

Android 4.3
Android 5.0.2
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  • 3 replies
  • 0 likes

Solved!! faniky plan

how can I combine five current separate accounts into one family plan?

Casual Listener

how can I combine five current separate accounts into one family plan?

osornios

Spotify Star

934 Views

3 replies

0 likes

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  • 3 replies
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SD music to main android path.

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone doesn't have an SD card tray. So theres a way to c...

Casual Listener

Hi, new one here, have a cuestion, I downloaded some of my playlist in my old phone (Xperia Z3), have an 128Gb SD card and the music offline goes there, rigth now, I have a Galaxy S6 Edge, this phone...

IngMarioChen

Casual Listener

661 Views

2 replies

0 likes

Path
SD-card
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  • 2 replies
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Cuenta Premium

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto

Newbie

Hola mi cuenta de Spotify me sale como si ya no es Premium y estoy pagando el grupo familiar, no se por que pasa esto

Daniel

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Poblem transfer Offline Files to Note 4

  I can't transfer offline files to my mobile....... 

Newbie

   I can't transfer offline files to my mobile.......  

Daniel

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Spotify crushes and unsupported file error on SD Card

I have a problem with spotify on my mobile. When I download songs for offilne mode,after view days or hours I get unsupported file error and lose all songs on my SD Card (only way to fix it is formating card after error.)When I get this error every t...

Newbie

I have a problem with spotify on my mobile. When I download songs for offilne mode, after view days or hours I get unsupported file error and lose all songs on my SD Card (only way to fix it is form...

Magik420

Newbie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
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Google cast with spotify only shows Spotify logo

I am currently using my android phone to cast to the google cast in my TV. It used to show the current playlist along with the play queue but now iut only shows the spotify logo which I find quite annoying.How can I fix this?

Newbie

I am currently using my android phone to cast to the google cast in my TV. It used to show the current playlist along with the play queue but now iut only shows the spotify logo which I find quite an...

695 Views

0 replies

5 likes

  • 695 Views
  • 0 replies
  • 5 likes