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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114846 Views

26 replies

4 likes

  • 114846 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230931 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230931 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590081 Views

79 replies

3 likes

  • 590081 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484860 Views

580 replies

42 likes

Account
Free
  • 484860 Views
  • 580 replies
  • 42 likes

Aktiflestirme sorubnu

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

Newbie

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

how do I use or get into new party mode or use this new feature?

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it.I want to start that do streaming party songs then hit that cool adjust to slower songs or faster...

Casual Listener

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it. I want to start that do streaming party song...

assennato

Newbie

9534 Views

9 replies

4 likes

  • 9534 Views
  • 9 replies
  • 4 likes

Songs keep playing and playing

=== START OF TEMPLATE ===Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play.Steps to reproduce the issue:First I did this. Played spotify on my BT headphones or in the car.Then I did that T...

Newbie

=== START OF TEMPLATE === Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play. Steps to reproduce the issue: First I did this. Played...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Solved!! Cant play Songs in individual order on Tablet.

Hello Spotify team. I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the second is a Samsung Galaxy Tab 4 7.0. On the Samsung Galaxy Tab ...

Casual Listener

Hello Spotify team.   I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the seco...

gentz

Newbie

1521 Views

7 replies

2 likes

  • 1521 Views
  • 7 replies
  • 2 likes

Download Error

I've been using spotify on my work computer for a few years with no issues. Then about a week ago, I went to open it and the screen was blank. All of my playlists, the suggested music, everything was gone. The program itself still opens and closes, b...

Newbie

I've been using spotify on my work computer for a few years with no issues. Then about a week ago, I went to open it and the screen was blank. All of my playlists, the suggested music, everything was...

Joe

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Listening on an unrequested device

I'm listening on my android device an suddenly my music stops. When I check my phone I see a message saying "listening on Hannah's device" (see attached)I don't know any Hannah. I don't have another device. I'm the only one using my user.Please help ...

Casual Listener

I'm listening on my android device an suddenly my music stops. When I check my phone I see a message saying "listening on Hannah's device" (see attached) I don't know any Hannah. I don't have anothe...

DarioSoria

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

"This song is not available" but it totally is

This isn't really a _problem_ per se, just a sort of odd behavior --Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but the song will start playing regardless. System info: A...

Newbie

This isn't really a _problem_ per se, just a sort of odd behavior -- Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but t...

user-removed

Not applicable

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

my spotify playlists have disappeared

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

Newbie

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

user-removed

Not applicable

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE?

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

Newbie

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

Maxim

Spotify Star

1295 Views

1 replies

0 likes

  • 1295 Views
  • 1 replies
  • 0 likes

music stops if I get a WhatsApp message

Hi everyone,I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

Casual Listener

Hi everyone, I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

TecnoInnovador

Casual Listener

8167 Views

6 replies

0 likes

  • 8167 Views
  • 6 replies
  • 0 likes

Solved!! App not available in Play Store

Hi, I live in Portugal and I have dowloaded the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't let me. It says "This item isn't available in your country". Any idea...

Casual Listener

Hi,   I live in Portugal and I have dowloaded  the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't l...

TecnoInnovador

Casual Listener

16320 Views

3 replies

0 likes

country
play store
  • 16320 Views
  • 3 replies
  • 0 likes

No puedo ingresar a la cuenta

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la primer cuenta a la que ya no eh podido ingresar ya que e...

Newbie

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la prime...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Spotify Freezing

Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.

Visitor

Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.

user-removed

Not applicable

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Lastfm Kindle Fire?

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple music, which isn't supported by kindle fires).

Visitor

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple mus...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Crossfade not working for albums I've downloaded

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this before.Thanks!

Newbie

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this...

Pidg3

Casual Listener

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

App keeps crashing on Nexus 6P device.

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep having to reset the app, but the problem keeps happe...

Newbie

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep h...

Mirkolino99

Newbie

1462 Views

3 replies

1 likes

  • 1462 Views
  • 3 replies
  • 1 likes

Se me cambia el ecualizador solo

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que sea, se vuelve a poner el ecualizador normal, que n...

Newbie

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que ...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

No Volume

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

Newbie

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

Bittencourt

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! HELP!!! My music keeps pausing after each song...

Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. It is very frustrating because when I listen to musi...

Casual Listener

Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. I...

bellafaziio

Casual Listener

1778 Views

3 replies

0 likes

  • 1778 Views
  • 3 replies
  • 0 likes