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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7413 Views

0 replies

7 likes

  • 7413 Views
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Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

Regular

Hey Spotify,  I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...

Daniel

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Spotify for Chromecast stopped showing cover art and next / previous / current track

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track.But since about a week or two ago, this changed and now everytime I start casting audio from my chromecast, it just shows a big Spotify...

Casual Listener

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track. But since about a week or two ago, this changed and now everytime I start casting ...

Zim3000x

Newbie

3025 Views

19 replies

15 likes

  • 3025 Views
  • 19 replies
  • 15 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Music Fan

I have a samsung S6.   I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list.   Yesterday, the filter disapp...

Daniel

Community Legend

934 Views

3 replies

0 likes

  • 934 Views
  • 3 replies
  • 0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

Casual Listener

Hi,   I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...

Daniel

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Spotify crashes whilst logging in (android S5)

Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wiped all information/data of Spotify from my phone/sd card and uninsta...

Visitor

Hi, hoping someone can help.   I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy.   I've completely wi...

Daniel

Community Legend

917 Views

9 replies

0 likes

  • 917 Views
  • 9 replies
  • 0 likes

App won't open - Kein Speicherbereich gefunden

Hi, I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen.This error suddenly appeared. Before I had no problem with my saved music. I have roughly 2 GB of Music on ...

Casual Listener

 Hi,   I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen. This error suddenly appeared. Before I ...

Chris1692

Newbie

1567 Views

4 replies

0 likes

bug
Speicherbereich
  • 1567 Views
  • 4 replies
  • 0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

Casual Listener

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...

dr5chrone

Casual Listener

8288 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

Casual Listener

Bonjour,   je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...

Soundofus

Community Legend

7305 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Offline mode on Android: Auto download

Hey everyone, I don't usually do this but I thought I give it a shot. I just have to ask if there's a way to keep offline mode on but not have it download every single song you save into your library. I love being able to have high-quality songs on t...

Casual Listener

Hey everyone,   I don't usually do this but I thought I give it a shot. I just have to ask if there's a way to keep offline mode on but not have it download every single song you save into you...

1214226842

Casual Listener

1786 Views

4 replies

0 likes

Android
Auto download
offline mode
  • 1786 Views
  • 4 replies
  • 0 likes

Discovery weekly not updating

My discover weekly hasn't updated since the beginning of march help Plz!

Newbie

My discover weekly hasn't updated since the beginning of march 😞 help Plz!

MattSuda

Spotify Star

543 Views

3 replies

0 likes

  • 543 Views
  • 3 replies
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Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Casual Listener

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...

Goldfish0519

Casual Listener

931 Views

3 replies

0 likes

Error message wont play android
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Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

Newbie

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...

osornios

Spotify Star

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
  • 0 likes

How do I move my music to a new device

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Casual Listener

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Jo1013

Casual Listener

14049 Views

4 replies

1 likes

  • 14049 Views
  • 4 replies
  • 1 likes

Solved!! Local Files stuck on Waiting to Download

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself.The songs play on my PC since they are local files but I can't seem to get them to download on my android device.I am connected to th...

Casual Listener

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself. The songs play on my PC since they are local files but I can't seem to get them ...

audiooptimerad

Casual Listener

28391 Views

6 replies

1 likes

  • 28391 Views
  • 6 replies
  • 1 likes

Spotify App thinks I have downloaded to 3 devices but I haven't

HI, I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked. This has resulted in the app telling me I have downloaded to the maximum of 3 devices w...

Casual Listener

HI,   I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked.  This has resulte...

4dMac

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Solved!! Stuck in Offline-modus

Hey, I've read and tried all the basic things on how to fix this. Delete cache, log out/in, uninstall/reinstall. I can't pick any song anymore after using offline modus like one or two months ago. I have this issue on my Sony Xperia Z3 Compact (with ...

Casual Listener

Hey,   I've read and tried all the basic things on how to fix this. Delete cache, log out/in, uninstall/reinstall. I can't pick any song anymore after using offline modus like one or two month...

__LP

Newbie

757 Views

4 replies

0 likes

  • 757 Views
  • 4 replies
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Solved!! Urbanears Plattan wireless android problems

Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality.However, I have one small problem. My problem is, when I try to use the headphones with spo...

Casual Listener

Dear spotify community,   I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality. However, I have one smal...

m0p13p

Casual Listener

4576 Views

4 replies

0 likes

Android
huawei
Plattan
Urbanears
  • 4576 Views
  • 4 replies
  • 0 likes

Can't disconnect Last.fm from Spotify

Hello!I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app or just restart my phone I get a notification from the S...

Newbie

Hello! I'm having some troubles with my Spotify on Android. I have deleted my profile from Last.fm which I had connected with my Spotify account. Now everytime when I either open the Spotify app o...

Daniel

Community Legend

1840 Views

1 replies

1 likes

  • 1840 Views
  • 1 replies
  • 1 likes

Solved!! Saving offline

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

Regular

I can't seem to switch between my data or WiFi downloads. Don't see the option in settings.

MrBizradley

Regular

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Same playlist different number of songs

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

Newbie

For some reason when I access my main playlist from my HTC Desire 610 it says I have 1,802 songs when on my laptop it says I have 1,795 songs. Is there any way to fix this?

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes