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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106857 Views

26 replies

3 likes

  • 106857 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216593 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216593 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570221 Views

78 replies

3 likes

  • 570221 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470086 Views

577 replies

40 likes

Account
Free
  • 470086 Views
  • 577 replies
  • 40 likes

jumping through lists without playing

When i click on play, it jumps through all the songs as if searching but wont play any of them.......

Newbie

When i click on play, it jumps through all the songs as if searching but wont play any of them.......

kbrooksc

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

[Android][Other] graphical artifact when reordering songs on up next / next from

Galaxy S6 Android 6.0.1 MMB29K.G920FXXS3DPF3When I drag a song from "next from" up to "up next" that requires the view to scroll up, a copy of the song is fixed above where it is dropped. This doesn't appear to happen when grabbing songs visible when...

Newbie

Galaxy S6 Android 6.0.1 MMB29K.G920FXXS3DPF3 When I drag a song from "next from" up to "up next" that requires the view to scroll up, a copy of the song is fixed above where it is dropped. This do...

328 Views

0 replies

0 likes

Android
Other
  • 328 Views
  • 0 replies
  • 0 likes

Solved!! Losing downloaded playlists

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my phone. The offline mode is the reason why I'm buyin...

Casual Listener

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my ...

julieross-GB

Newbie

3949 Views

9 replies

2 likes

  • 3949 Views
  • 9 replies
  • 2 likes

Many songs can not be played

Just got a premium account with new device one plus 3. I'm surprised I can't play many play list or songs, now in Belgium with Spanish account, it shouldn't be a problem but just want to mention. Anyone can help? Thank you

Newbie

Just got a premium account with new device one plus 3. I'm surprised I can't play many play list or songs, now in Belgium with Spanish account, it shouldn't be a problem but just want to mention. Any...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Like button on smartwatch

Hi,SW allow us to volume up/down and prev/next song only. Is there a way to add 'like' button to avoid using phone to do so?

Newbie

Hi, SW allow us to volume up/down and prev/next song only. Is there a way to add 'like' button to avoid using phone to do so?

452 Views

0 replies

0 likes

like
smartwatch
  • 452 Views
  • 0 replies
  • 0 likes

Awful software

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my previous s5 but same problems on new s7...any plans ...

Casual Listener

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my p...

523 Views

0 replies

0 likes

Software problems
  • 523 Views
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Tab problem

I can't select my playlist or use the tabs or the app closes

Newbie

I can't select my playlist or use the tabs or the app closes

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Widget LG G5

Yeni G5 telefon aldım ve her zaman olduğu gibi spotify widget eklemek istedim ancak widget in boyutu 4x1 olduğundan kucuk kaldı 5x1 yok G5 de ızgaralar ayarlanmıyor widget boyutu ayarlanıyor lakin spotify widgeti nin boyutu ayarlanmıyor yeni bir günc...

Newbie

Yeni G5 telefon aldım ve her zaman olduğu gibi spotify widget eklemek istedim ancak widget in boyutu 4x1 olduğundan kucuk kaldı 5x1 yok G5 de ızgaralar ayarlanmıyor widget boyutu ayarlanıyor lakin sp...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Spotify will no longer play when the app is not open and the screen is not on.

I am not a Premium member. I've always had problems with the lock screen pop-up and the app stopping, but recently Spotify will stop playing if I even go to the desktop screen on my Tablet (it is a Samsung Galaxy Tab, and it is only about 7 months ol...

Newbie

I am not a Premium member.   I've always had problems with the lock screen pop-up and the app stopping, but recently Spotify will stop playing if I even go to the desktop screen on my Tablet (...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

App in android

My app be with problem because have in phone Alcatel PiXi4 but no has on app the apps.Reply me mensage.

Newbie

My app be with problem because have in phone Alcatel PiXi4 but no has on app the apps. Reply me mensage.

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

can't open tye app after reinstalling

Help! Why is that I cant open the app after reinstalling. It says no storage area found, but I have a lot of space available in my samsung tablet.

Newbie

Help! Why is that I cant open the app after reinstalling. It says no storage area found, but I have a lot of space available in my samsung tablet.  

osornios

Spotify Star

485 Views

1 replies

0 likes

memory
no storage area found
reinstalling problem
  • 485 Views
  • 1 replies
  • 0 likes

Login error

Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the point.... itunes/apple music ?

Casual Listener

Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the p...

osornios

Spotify Star

659 Views

5 replies

0 likes

  • 659 Views
  • 5 replies
  • 0 likes

Saved music admaged my Micro SD

Hello guys. Today, my problem starts when I try saved the music in my Micro SD, 'cause when I did this, my smartphone totally go crashed. Then I have to restart the Micro SD to make it work again. It's not a problem with the storage device because I ...

Newbie

Hello guys. Today, my problem starts when I try saved the music in my Micro SD, 'cause when I did this, my smartphone totally go crashed. Then I have to restart the Micro SD to make it work...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Previous saved songs failing to load

I am using a Samsung Tab 3 to use Spotify. I used to have many songs saved under 'Saved songs', but now when I open it, it first takes a very long time to load and also my songs are not there. Only the songs I've saved in the last two days are there....

Newbie

I am using a Samsung Tab 3 to use Spotify. I used to have many songs saved under 'Saved songs', but now when I open it, it first takes a very long time to load and also my songs are not there. Only t...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Solved!! Offline Mode Issue with storing data.

Hello, I ve got a problem with my Spotify App or maybe device. My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on my SD Card. I set memory storing option at Spotify to SD Card, but I r...

Casual Listener

Hello,   I ve got a problem with my Spotify App or maybe device.   My Android version's 5.0.2; and I would like to save playlists in offline mode at my Mobile, but I cannot save it on m...

qwazix

Casual Listener

5743 Views

3 replies

0 likes

  • 5743 Views
  • 3 replies
  • 0 likes

Spotify Mini Player not working on Android Lollipop (Sony Xperia Z5)

Hi,I love the mini player concept! Whatever I'm doing in other apps, I can still play/pause/change songs just by swiping down on my notification center or even from the lock screen!However, I just upgraded my phone to Sony Xperia Z5 yesterday and non...

Casual Listener

Hi, I love the mini player concept! Whatever I'm doing in other apps, I can still play/pause/change songs just by swiping down on my notification center or even from the lock screen! However, I...

saravs

Casual Listener

2167 Views

2 replies

0 likes

  • 2167 Views
  • 2 replies
  • 0 likes

Cant listen to music at all on my note 5

So recently my premium ran out on my way to my friends party. We were planning on listening to some music for a party and I said to myself no biggie I'll just stream. Well we hook up everything to his Bluetooth speakers and I got to my playlists and ...

Newbie

So recently my premium ran out on my way to my friends party. We were planning on listening to some music for a party and I said to myself no biggie I'll just stream. Well we hook up everything to hi...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Automatically syncing Saved songs to Android phone

So I've seen a few other posts related to this but none with a satisfactory answer. On my old phone (Android 4.0), there was a setting to automatically sync all Saved albums/songs - so I could drag and drop songs from the desktop version to Your Musi...

Newbie

So I've seen a few other posts related to this but none with a satisfactory answer. On my old phone (Android 4.0), there was a setting to automatically sync all Saved albums/songs - so I could drag a...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Downloaded podcasts greyed out

Spotify eats through my data limit like it's nothing.I've downloaded the podcasts I listen to (the only reason Im trying Spotify, I prefer to own my music) twice now on my home Wifi but I just can NOT get them to work while at work. They are all grey...

Casual Listener

Spotify eats through my data limit like it's nothing. I've downloaded the podcasts I listen to (the only reason Im trying Spotify, I prefer to own my music) twice now on my home Wifi but I just ca...

Justin477

Casual Listener

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes